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Family Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
South West Team - Bristol and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Dates to be confirmed.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Family Support Worker – Thames Valley
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
Thames Valley and surrounding areas.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Thames Valley Care Team.
Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Neo-Natal Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
This role covers the South West of London, including Chelsea & Westminster catchment area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
We are looking for a highly motivated and organised individual to maintain, develop and continuously improve our systems. The role will be an integral part of the Living Wage Operations Team, providing strategic technical support and ensure the integrity of our systems, often overseeing development projects with external partners.
The Operations and Data Manager will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
The client requests no contact from agencies or media sales.
Vision: Home-Start Southwark and Lewisham believes every parent should have the support they need to give their children the best possible start in life.
Main purpose of the job: Providing targeted, specialised support to parents with at least one child under 5, but with a whole family approach. The post carries a high level of responsibility in ensuring that a quality service is offered to families through a team of trained volunteers.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The client requests no contact from agencies or media sales.
The Exempt Accommodation Support Service is an expanding project based at our main hub in Digbeth but providing outreach support across a number of locations in the city. We are looking for exempt accommodation workers to provide flexible, person-centred support to people aged 18 years plus who are homeless, have a history of homelessness or who are at risk of becoming homeless and who may have a history of substance misuse. It will primarily be supporting people living in exempt accommodation who have support needs relating to addiction and who are in active treatment or contemplating treatment.
The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment.
Further details, including full list of key tasks and working conditions, are available in the job descriptionon our website.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To be an integral part of the delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement.
This is a hands-on, and vital role within a brand new team. You’ll be the first step in ensuring that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support.
The key responsibilities of this role are:
Service Design & Delivery
Working closely with the Head of START, contribute to the planning and rollout of the START Programme
In many cases be the first port of call for Scotty’s families, and be a welcoming and inclusive contact for all those families
Implement the new service model, workflows, triage process and beneficiary journey
Ensure the service you deliver is trauma-informed, inclusive, and responsive to beneficiary feedback
Manage your own caseload with support from Head of START programme
Team Leadership & Development
Once your experience has grown, provide peer support to any further caseworkers joining the team in 2027 and beyond (depending on demand)
Ensure an ongoing focus on your own learning and development, always creating space for reflective practice
Ensure that you live the culture that reflects The Scotty’s Way and encourages your own personal growth
Be an active part of the wider Families team contributing to Daily Huddles and team plans and objectives
Collaboration & Partnership
Build and maintain, alongside the Head of START strong referral pathways with external organisations (military & non-military charities, NHS, social care)
Build your expertise on navigating entitlements for the bereaved community to ensure that Scotty’s families receive the best possible support.
Work collaboratively with other Programme teams to ensure consistency, shared learning & efficient internal referrals
Monitoring & Evaluation
Ensure that you are reporting consistently on beneficiary engagement, support outcomes, and follow-up actions
Work with your direct support to use evidence and insights gathered to adapt and improve the service over time
Ensure CRM records are complete, accurate, so they can be used to inform delivery decisions
Contribution to Charity-Wide Goals
Feed into cross-functional projects including Outreach, Fundraising, and Strategy
Act as a representative of Scotty’s at sector events or external meetings where appropriate
Support content development by sharing anonymised stories, insights, and themes
The 30-day goals for this role are:
Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
Worked closely with the Head of START and other programme Heads to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.
Become familiar with the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.
The 60-day goals for this role are:
Built confidence and knowledge around the START programme aims and objectives, and the needs of Scotty families.
Supported the Head of START to implement the new casework programme and beneficiary journeys.
Built understanding of the processes that are in place to monitor the outcomes and impact of the new START Programme.
Contributed to the design of a light CRM for initial use in START casework.
Supported the development of and started to build understanding of the necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.
Started the training plan for new START caseworkers.
The 90-day goals for this role are:
Supported the launch of the new START Programme alongside Scotty’s team members.
Welcomed the first families to Casework following the processes and framework that the Head of START has implemented.
Worked with the Head of START to set a clear plan for the remainder of 2026 and beyond for the START programme, establishing it as a quality Scotty’s service for families.
Starting to provide outcomes and data that enable the programme’s outcomes to be evidenced.
About You:
Must-Have
Experience in service delivery, casework, and personalised support services
Ability to work independently and manage a busy, varied caseload
A compassionate and person-centred approach to casework
Excellent organisational and communication skills
A clear understanding of safeguarding vulnerable adults
Nice-to-Have
Familiarity with military family life or bereavement support
Background in information, advice and guidance within the charity or statutory sector
An understanding of the importance of service co-design with users or lived experience groups
Additional Information
The role will require some evening or weekend work
Enhanced DBS check required
Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
Families Come First
Everyone a Supporter, Every Supporter a VIP
Love What You Do
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for an interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.
The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantages. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.
This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.
The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.
Key tasks (selection of)
1. To ensure that the service operates in a strength-based way, taking a flexible and psychologically informed approach to support.
2. To ensure that clients are provided with choice and meaningful involvement in decisions about how they receive support, and in identifying and setting goals as agreed with them.
3. To work proactively to reduce barriers and support clients to access services, including for on-going health, mental health and substance use treatment / services.
4. Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.
5. To work in partnership with other agencies to ensure that clients receive a coordinated service e.g. substance misuse services, DWP, GP’s, pharmacies.
For the full list of Key Tasks, Managerial Responsibilities and Requirements, please see the Job description and Person Specification on our website.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
LGBTQ+ Drug and Alcohol Recovery Worker (Fast Track Cities HIV Reengagement Project)
London Friend’s Antidote service provides high quality drug & alcohol psycho-social treatment and support to LGBTQ+ people utilising harm reduction & abstinence-based methods. Antidote is a part of London Friend which aims to support and promote health & wellbeing for LGBTQ+ people living in the London area.
We deliver services across London, including in partnership with Local Authority-based drug and alcohol treatment services and sexual health clinics.
Recovery support workers provide support to LGBTQ+ people experiencing difficulties with drug or alcohol use, including supporting those engaged in chemsex, and incorporating HIV prevention initiatives and sexual health support. They will hold a caseload of clients and be responsible for their assessment, case planning, review, and ongoing care. They will provide outreach to LGBTQ+ people in community settings including local sexual health clinics.
This post is funded via the London Fast Track Cities Initiative which seeks to end HIV transmission. It is a part of two multi-area, multi-disciplinary projects aiming to reengage people living with HIV who have dropped out of treatment and care. The postholder will work with teams in North West and South London including NHS HIV clinics and a range of voluntary sector stakeholders. The postholder will proactively engage identified clients, mostly gay, bisexual and other men who have sex with men (GBMSM) where drug alcohol or chemsex have been barriers to sustaining HIV treatment and care.
The postholder will also assist with the delivery of Antidote’s services, including our walk-in clinics and group programmes.
The post-holder will take an active anti-discriminatory, anti-racism and trans-inclusive approach around all areas of work and will be an active member of the broader Antidote and London Friend teams and support with the aims & objectives of the whole service.
This is initially offered as a fixed-term contract to 31st March 2027, although it is anticipated that funding will be provided for two further years. Any extension will be subject to future funding being confirmed.
Due to the nature of the work and in order to provide appropriate access for the client group the role requires regular evening work and occasional weekend working and travel across Greater London.
The client requests no contact from agencies or media sales.
Reporting to: Accommodation and Facilities Manager
Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca’s services are delivered
Hours: 37.5 hrs per week including some evening and weekend hours may be required
Salary: £26,750 per annum
Overall Purpose
To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites.
Duties Responsibilities
General:
Personal Specification
Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties.
The successful applicant will have a personable style that is in line with Baca’s vision and values. Someone who is supportive, approachable, responsible, reliable and personable.
Qualifications/Knowledge/Experience
Skills/Abilities
Other Expectations
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!
Applicants will be shortlisted and interviewed as and when applications are received.
Please note: We do not offer sponsorship for this role.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.
This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage).
Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system.
As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident.
Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach.
Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2).
Interested? Want to know more about the Charity? check out our Website.
Eager to know more the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 8 May 2026.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
For more than 140 years, the Forces Employment Charity has helped the military community succeed beyond service – building careers, shaping futures, and living with purpose. Last year, we provided dedicated and specialist employment and justice support to over 23,000 people to create careers and long-term stability.
Are you a passionate leader with a commitment to supporting the Armed Forces community? We’re looking for an experienced and driven individual to lead and shape our national employment support service, helping veterans and their families build meaningful and sustainable careers.
This is a unique opportunity to lead a high-performing team, influence strategy, and make a real difference across the UK.
Brief role description
The Programme Manager plays a pivotal leadership role in delivering the Forces Employment Charity’s Ex-Forces Employment Charity Programme. This programme provides regionally-based, comprehensive employment support to all who have served in HM Armed Forces, ensuring personal and locally informed guidance for veterans seeking employment or career change.
Working closely with the Director of Veterans and Families Employment, the Programme Manager drives operational excellence, strengthens service consistency across the UK, and represents the charity’s employment offer in the devolved nations. They ensure that our national network of Advisors is supported, empowered, and aligned to strategic goals, enabling the very best outcomes for the veteran community.
It’s essential that they have experience managing multi-site or national teams, alongside a strong understanding of employment support or careers guidance. They will be confident working with a range of stakeholders, able to use data to inform decisions, and an excellent communicator. Strong IT skills and a genuine commitment to supporting the Armed Forces community are also key.
Ideally, they will bring experience from the veterans or employability sector, along with some understanding of devolved nation policy or frameworks such as safeguarding or vocational training.
This role requires an Enhanced DBS check.
Interested? Want to know more about the Charity? Check our website.
Eager to know more the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday, 6 May 2026.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
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We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
About Spear York
In York, Spear is partnering with York Vineyard Church, which is part of the Vineyard network of churches.
The mission of York Vineyard church is to further the gospel of Jesus Christ, build up the faith of Christian believers, share in the training of workers, promote Christian education, advance the Kingdom of God and bring relief to the poor, the needy, the sick and elderly.
“Since hearing about the Spear Programme we have seen how well the coaching focusses on mindset, as well as skills, with the aim to support young people to thrive in the workplace, looking beyond just an initial job offer”.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life. We do this through the Spear Programme.
Key Information:
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process please let us know.
We deliver the Spear Programme in partnership with York Vineyard Church. We'd love you to take a moment to read their statement of beliefs and do get in touch if you'd like to chat or have any questions.
Person Specification
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
What is the Worker-led Transition project?
The Worker-led Transition project is a collaboration between NEON and the Trades Union Congress (TUC) that aims to future-proof manufacturing jobs, accelerate climate action and push back against far-right politics in industrial communities.
The TUC estimates that the future of up to 800,000 jobs in the UK (in sectors like chemicals, automotive, steel, ceramics, their supply chains and more) depend on timely planning and investment in industry to meet the needs of a decarbonised economy. Our project supports workers in high-carbon manufacturing industries to plan for a sustainable future for their workplaces (e.g. making green steel or zero-emissions vehicles), builds alignment across the climate movement in support of a worker-led transition, and counters far-right politics in industrial communities by advancing a vision for a socially just climate transition that protects and creates well-paid, unionised jobs in the clean industries of the future.
Purpose of the role
The purpose of this role is to support NEON’s work to build organising capacity in UK social movements, with a focus on NEON’s Worker-led Transition project. You will:
Key Responsibilities
Who you are
Please note - this isn’t a tick box exercise and we don’t expect you to meet all of the criteria - it’s more to give both us and you an overall sense of the role, and how the skills and experience you have might map onto it.
We’re looking for someone with a:
About us:
NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”
We also aim to mirror the change we want to see in social movements in the way we run the organisation internally. To that end, we are committed to building a workplace centred on joy, care and justice, whilst maintaining healthy boundaries of what a workplace is. We do this because it is important to live our values and principles, and because strategically an organisation with a healthy culture and strong foundations ensures we are always one step ahead in the fight for a just and sustainable future.
To build a culture and community that lasts, we organise around three values:
● Solidarity - we’re here to change the system and that requires working together across issues and sectors that aren’t normally in the same room. This means placing anti-oppression at the heart of our work and building the power of people most often affected by injustice to change the leadership of our movements
● Generosity is about sharing our time, resources and learning with one another as we support each other’s work. It means being open and honest with one another, especially when we hit problems, and thinking creatively about how we positively build from there
● Respect is the bottom line for all relationships in NEON. It means being respectful of different backgrounds and life experiences and giving space for all voices to be heard. This often means listening more than we talk and being open to changing ourselves as a result of what we hear.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
Dates:
Closing date: 10th May 2026, 11.59pm
Interview dates: 1st interviews (online) Tuesday 26th & Wednesday 27th May 2026, 2nd interviews (in person) Wednesday 3rd June 2026
Please visit our website for more details and to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SMART is hiring!
SMART is a warm and welcoming mental health charity that provides a holistic programme of support to the people we serve.
We have a vacancy for a full time Mental Health Community Navigator. The Navigators support people with serious mental illness, with a range of issues including: housing, benefits, finance and social isolation. Please refer to the attachments below for the full job description and person specification.
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, We have a strong focus on staff well-being including a 35 hour working week, 28 days annual leave plus bank holidays, a wellbeing hour, regular clinical supervision, an Employee Asisstance Programme and an annual schedule of training and events designed to support personal and professional progression
Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf.
Mental Health Navigators make a real difference to people's lives.
Application Deadline: 12th May at 23:30. PLEASE NOTE: We may interview before the closing date if we receive enough suitable applications
Feedback: Unfortunately, we are not able to give feedback to candidates not shortlisted. If you have not heard from us within a week of the closing date, please assume your application has not been shortlisted at this time.
Please send us your CV and a covering letter (no more than 2 pages of A4), addressing each of the ‘competencies and experience’ listed in the person specification.
The client requests no contact from agencies or media sales.