Activities Engagement Coordinator Jobs
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available.
About the role:
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects.
You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.
The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm)
About you:
- Previous experience of working with people with complex support needs.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 2nd June at Midnight
Interview date: 12th-14th June
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
BENEFITS
28 days holiday + Bank Holidays
Life Assurance x4 of basic salary
Income protection scheme
8% employer contribution pension scheme
Flexibility
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive Corporate Partnerships Manager to join the Private Partnerships & Philanthropy team.
In this exciting role, you will lead on the management of a number of our existing and new relationships with companies to create and grow mutually beneficial, multi-year partnerships, playing a key part in the success of our annual fundraising programme. You will enjoy developing strong relationships and have excellent communication and problem- solving skills. You will be a confident communicator with a track record of meeting and exceeding financial targets.
You will line manage the PPH Coordinator, with responsibility for managing performance and supporting their development.
This role is predominately an account management post, with some new business development.
ROLE RESPONSIBLITIES
- Lead on the management of a number of high value strategic corporate partnerships, liaising across departments and virtual teams to monitor, evaluate and report on progress against partnership KPIs, targets, activities and budgets.
- Develop annual and multi-year budgets and plans for partners.
- Identify opportunities for partnership visibility and communications, and where possible employee engagement.
- Manage a portfolio of partnerships, providing first-class relationship management and maximising value, including financial, advocacy, pro bono and in-kind support.
- Work with existing corporate engagement products and develop new employee fundraising ideas.
- Research new trends and innovations and emerging areas of interest for corporate partners.
- Remain flexible and quickly respond to emergency situations, identifying and responding to fundraising opportunities.
- Initiate, organise and coordinate a calendar of cultivation and stewardship events and identify visibility opportunities for UK for UNHCR.
- Manage the PPH Coordinator, ensuring they are develop and supported to deliver on performance targets.
- Collaborate with UK and international Private Partnerships & Philanthropy colleagues where possible to strengthen engagement with partners and prospects across channels.
- Work within UK4U’s due diligence policy and GDPR policies and processes.
- Support new business prospecting, research and cultivation.
- Maintain up-to-date and accurate data on donors on Salesforce and SharePoint
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- A track record of developing partnerships and managing relationships with corporate partners to deliver high value, muti-year corporate partnership(s).
- A track record of devising and delivering bespoke and engaging partnership fundraising plans and campaigns to grow income and engagement.
- Experience of communicating complex themes and subjects to a variety of audiences, written and verbal in an engaging and motivating way.
- Experience of event management and co-ordination to engage corporates and their employees
- Line management of one or more team members.
Essential Skills/Knowledge
- Ability to act proactively to identify new engagement and fundraising opportunities;
- Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment;
- Good attention to detail, strong ability to proof-read and pick up inconsistencies;
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis;
- Strong presentation, communication (written and verbal) skills, and interpersonal skills;
- Excellent stakeholder and relationship management skills;
- Experience of developing annual and multi-year budgets and plans
- Strong Microsoft Word, Excel, PowerPoint, Project skills.
Desirable Skills/Experience
- Building a new business pipeline and successfully securing new income;
- Experience of working in a complex, multi-stakeholder environment;
- Passionate interest in refugee or broader charity sector, and the drive to further your fundraising knowledge.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Hybrid and Flexible Working.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Wednesday 29 May 2024
Interview dates: w/c 03 June 2024 (first round),
w/c 10 June 2024 (second round).
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Responsible to: Cambridge Team Leader
Location: Cambridge, England. Occasional travel to Baca Office in Loughborough and Leicestershire.
Hours: 25 hours per week – evening and weekend work with daytime shifts.
Contract: Permanent
Benefits in kind: Rent-free accommodation, including free Wi-fi, gas, electric and council tax bills.
Start Date: April/May 2024
Overall Purpose
- To provide support and care to the young people who are newly arrived in the country, providing the foundations for them to rebuild their lives with dignity, strengthen their resilience and inspire hope for their futures.
- To partner with social workers and representatives from other agencies, for the benefit of the young people.
This work is essential in enabling us to deliver our therapeutic support for all areas of a young person’s life.
Duties & Responsibilities
- To be a Support Worker for newly arrived young people who are in the care of Baca in all areas of the young person’s life, supporting them from first arrival through to their move to semi-independence.
- To welcome new arrivals into the accommodation and communicate basic information about the house, making them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- To enable young people to achieve the following outcomes increased physical wellbeing, increased emotional wellbeing, improved personal safety, increased social engagement and increased engagement with education, employment and training.
- To enable young people to live with positive values and good boundaries.
- To be a proactive role model for the young people, enabling them to learn day to day living skills and helping them integrate positively with the local community.
- Training young people in living skills such as washing, cleaning, cooking and safety, food shopping and budgeting; proactively and intentionally in line with the Baca independent living preparation plan.
- Helping young people settle into a routine which will include education and social activities.
- Work in close partnership with social workers and other professionals and volunteers to provide a holistic development package for each young person enabling them to become independent.
- Maintaining very good communication with relevant members of the Rebuild Team and relevant social workers through regular appropriate reporting.
- To work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
General
- Be a role model, leading by example in practicing the Values of Baca.
- Play an active and supportive role within the organisation
- Take ownership of all administrative aspects of the role.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy
- Be aware of the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be.
The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.
Job Type: Part time, 15 hours per week can be worked flexibly over 2-3 days
Contract Type: Permanent
Salary: £28,350
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
We're looking for an outstanding Fundraising Officer to join our team. If you have a keen interest in the Criminal Justice System and are passionate about supporting people affected by imprisonment, we’d love to hear from you.
The majority of Pact’s voluntary income comes from Trusts and Foundations, helping to further our work with prisoners, former prisoners and their children and families. Consequently, this is a vital role in the fundraising team. We enjoy warm and committed relationships with a wide range of trusts and foundations and have a robust trust pipeline contributing to core and specific restricted projects.
As the Fundraising Officer (Trusts & Foundations), you will support the Senior Development Manager (Trusts & Foundations) to raise vital grant income to support Pact’s charitable services and activities. This is a varied role which will involve you helping to identify potential new sources of grant funding from charitable trusts & foundations, whilst ensuring the very best stewardship of a portfolio of our existing relationships.
If you’re an experienced trusts fundraiser wanting to step up and take responsibility for your own portfolio of small to medium-sized grants, please get in touch!
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team
How to apply:
Please apply with your CV and a supporting statement (max 2 pages) outlining specifically how you meet the criteria outlined in the person specification.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check.
You may also have experience in the following: Trusts and Foundations Fundraiser, Grant Income Development Officer, Charitable Trusts Liaison Officer, Foundation Grants Coordinator, Philanthropy Engagement Officer, Fundraising Specialist (Trusts & Foundations), Grants Acquisition Coordinator, Charitable Partnerships Officer, Grants Relationship Manager, Foundation Funding Coordinator, etc.
REF-213 573
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Winch is a dynamic children and young persons’ charity in north Camden which delivers a cradle to community pipeline of opportunity, through family support, play, youth-led, sports and social action programmes, working alongside children, young people and parents to develop their strengths, skills and sense of belonging of purpose. We want to appoint a dynamic Community Library Manager to run the library and grow our provision, based on the three key themes that reflect our aspirations; Belsize Reads, Belsize Creates and Belsize Connects. They will be a friendly and welcoming face to a wide range of library visitors, be opportunity-focussed and keen to take the initiative. They will champion the power of reading and creative arts for all
The client requests no contact from agencies or media sales.
We're looking for an enthusiastic and dynamic Operations Lead who will ensure the smooth running of CCX day-to-day operations. As lead of the Operations Team, you will oversee the finance, HR, coordination of data, IT applications and integration, and corporate governance functions.
The Gregory Centre for Church Multiplication (CCX) helps the Church make disciples in new and renewed ways. We work with willing partners across the Church to catalyse multiplication, equipping leaders through adaptive learning pathways.
We are an agile missional centre, on the edge of the institution. Our team seeks to be audacious, holding a God-shaped ambition; generous; and committed to working together.
CCX’s organisational structure is a hybrid management model, blending elements of both functional and project-based structures. Project teams are formed to address specific initiatives, tasks, or delivery projects. These teams are cross-functional, comprising individuals from different specialties, typically with a project manager working under the direction of a CCX lead. The two core teams of Operations and Media operate as shared services across the organisation.
Under the direction of the Bishop of Islington, a suffragan bishop of the London Diocese, CCX supports church planting and church growth work in London, nationally and beyond.
Collaboration and partnership will be key features of this role, working closely with the Bishop, Chief of Staff, and Team Leads. This role has a strong focus on agile and efficient systems development and improvement, resource optimisation and stakeholder engagement.
They are expected to perform duties with a high degree of independence, initiative, and judgement, including knowing when to resolve issues and challenges directly and when to escalate.
Key Duties and Accountabilities include:
● Ensure the deliverables of the CCX Operations Team are met in accordance with organizational goals and objectives.
● Establish and maintain agile operational structures and systems necessary for CCX's missions, including but not limited to finance, people management, procurement, IT and data management, business applications, corporate governance, and facilities management.
● Manage and supervise staff or contractors within the operations team to ensure effective performance, including roles such as Business Applications Manager, Finance and Office Manager, Data and HR Coordinator.
● Develop, implement, and maintain corporate policies, strategies, and procedures pertaining to finance, human resources, IT, data management, safeguarding, and governance.
● Ensure the capacity and capability to provide support services to CCX team and stakeholders, such as dioceses, church leaders, church planters, TEIs, and Together partners, by recruiting and retaining skilled personnel and providing necessary resources.
This is a full-time role (1 FTE)
There is an occupational requirement that the post-holder is a Christian under Part 1, Chapter 2, section 10 of the Equality Act 2010
Salary: £25,000 - £28,000 FTE depending on experience
Hours: Full time: 37.5 hours pw (would consider Part time: minimum 30 hours pw)
Contract: Permanent
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal, Social Activities.
Closing date: Sunday 19 May 2024
Interviews will be held between 22-31 May 2024
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
Are you passionate about making a difference in your community? We’re looking for a proactive, dynamic, enthusiastic and entrepreneurial individual to help develop and grow our networks of supporters in the West Midlands.
Ideally, you will be a warm and friendly communicator, and have experience of working in a relationship fundraising role, with experience of recruiting and engaging new supporters and volunteers and cultivating existing relationships through events and community outreach activity.
You will have genuine drive and innovative approach to fundraising engagement, to deliver results and your exceptional communication skills will enable you to thrive in a busy, fast paced team, whilst also being able to work on your own to go that extra mile to make the difference.
Reporting into the community, events fundraising manager, you will be responsible for creating and maintaining valuable lifetime relationships with individuals and organisations, and volunteers developing new opportunities, and maximise engagement in existing products.
This is a great opportunity to play a key part in developing and delivering fundraising growth for an underrepresented charity with a compelling cause and strong ambitions to deliver more for kidney patients sooner.
In this role, you will utilise new and emerging technologies to communicate with both supporters and colleagues through various channels.
The role will involve travel when necessary to events, support individual fundraising activity, or to explore new opportunities and meet with your wider team. You must have a full driving licence and access to a vehicle.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £58 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may have experience in the following: Community Fundraiser, Events Fundraising Officer, Community Engagement Officer, Community and Events Relationship Fundraiser, Fundraising Coordinator, Fundraising and Outreach Coordinator, Special Events Coordinator, Community Partnerships Manager, Community Fundraiser, Events Fundraiser, Charity, Charities, Third Sector, NFP, Not for Profit, etc.
REF-213 472
Team Leader
Location:Aberfeldy Village
Salary: £34,680 per annum
Hours: Full time
Contract Type: Fixed Term Contract
Introduction
The mission of our client is to invest in the local community in Aberfeldy, Tower Hamlet, backing local people to lead on exciting ways to make it a better place to live. The area is going through big changes, and they want to make sure that everyone in Aberfeldy can benefit from these. They want regeneration to bring real wins for the community, rather than passing people by. They believe the only way they can achieve this is by working together as a community to share ideas, skills and talents and take advantage of opportunities for them all to gain from.
Their vision is to build a strong and confident community. They have the following priorities:
• People: They will invest in their people to become active in local life, taking the lead on activities and events that bring people together and build community spirit. They will invest in their young people to have a brighter future
• Places: A community needs vibrant, authentic, and welcoming places for people to meet and mix. They will conserve and develop the places where they mix with their neighbours, build new relationships, and develop a sense of belonging to Aberfeldy
• Power: They will support Aberfeldy residents to influence the changes taking place in the area and make sure that the future benefits everybody. They will do this by connecting with local organisations, supporting them to build their capacity and developing the community’s voice to be heard on an equal footing with developers, the local council, and other agencies
Our client has been up and running since 2011. At that time, 150 areas were chosen to become a part of the scheme, each receiving £1m to be used by 2026, to invest in the area and community to help make it a better place to live and work, as the community decided. Areas were chosen because they were recognised as localities of need that had missed out on funding over many years. What makes them different to many other community programmes is that all decisions on how to invest this money are made directly by local people.
Purpose of the role:
To develop and deliver an integrated and effective programme of work in Aberfeldy, in line with the mission, vision and strategic plan developed by the our clients Resident Board, specifically:
• Further develop understanding of what activities, support and opportunities people in Aberfeldy see as important for their health and wellbeing.
• Further develop the ABL service to ensure it responds to what matters to the local community, working with members of the community to co-design, develop, deliver, commission and review resident-led activities and initiatives both in the ABL space and other local community venues.
• Develop the ABL space to be a place that fully lives up to the ambition of it being somewhere for people to go and feel welcome and comfortable, a space to which people will want to return and be a part of – a space for the community.
• Motivate, inspire, and lead the ABL team, volunteers, and sessional workers to deliver the service.
• Expand the reach of ABL and ensure members of the local community are aware of it, what’s its purpose is and what it offers.
• Manage the operational delivery of the service, including planning, scheduling, financial management, reporting.
• Pro-actively link in with the various colleagues at their Centre, including the Delivery Manager (line manager), colleagues in their Welcome Hub, the Impact team, the Income and Marketing team, the Finance team, and the Facilities and - IT team to optimise, share learning and obtain support.
• Manage the relationship with the ABL Residents Board, keeping them informed on a regular basis on progress, challenges, developments; support them to make decisions as and when required and make required adjustments to the plan as and when.
• Further develop relationships with relevant stakeholders, including, amongst others, other local community venues, other local delivery organisations, housing associations, faith groups, health professionals.
• Promote a culture of continuous improvement by ensuring the team is engaged in the implementation and analysis of their outcomes framework.
• Demonstrate the value of ABL and share its learning and expertise with external audiences. This will involve working closely with the ABL board, the Local Trust Team, the wider team as well as other relevant stakeholders.
• Develop plans for the legacy of ABL beyond the funding.
You may have experience in the following: Community Engagement Leader, Community Development Manager, Neighbourhood Coordinator, Local Area Coordinator, Community Empowerment Manager, Community Project Manager, etc.
REF-213 834
One in seven people in the UK experience tinnitus. This role will positively and proactively innovate, manage and improve Tnnitus UK's services and build on the reputation of Tinnitus UK to date. This role leads Tinnitus UK's efforts in providing direct support to Tinnitus through multiple channels including telephone, and online. In addition liaises with regional support group leaders in the provision of support, face to face and locally. Given that Tinnitus UK is the only charity in the UIK to provide such services delivery of these services at the highest standard is essential and consequently enhances the reputation of the charity,
The position is responsible for the development of the strategic and annual plans associated with the provision of these support services, and has direct day to day responsibility for implementing them through multiple channels (helpline services, support group and volunteer programme, events) nationally in Tinnitus UK.
This role provides strategic oversight and management of the services portfolio (helpline services, support group and volunteer programme, events) nationally in Tinnitus UK. The post holder works with the Chief Exeutive and the rest of the Leadership team to deliver services, ensuring that goals are achieved through effective management practices, that staff are motivated and supported to build sustainable services to meet the needs and expectations of the tinnitus community and work closesly with research to remain up to date on the latest understanding of the issues that cause tinnitus and solutions that help address and mitigate the challenges facing sufferers. The role ensures that all activities are carried out in accordance with statutory requirements, quality standards, information governance requiremens and organisational policies.
This role will maintain and develop Tinnitus UK's digital offerings, ensuring these are delivered in ways that help and encourage people to access our services now and in the future. This will include maintaining and monitoring existing services and developing, testing and embedding new ones.
Main Responsibilities
1. Develop and implement our services strategy
- Strategic and operational oversight of all Tinnitus UK's services to the tinnitus community, optimising both digital and traditional models and ensuring relevance and quality
- Innovatively improve and extend Tinnitus UK service provision, with a primary focus on people living with tinnitus, recognising that Support Services should be available at all times when people need them, calling for a strong digital capability
- Identify relevant people and organisations and build relationships to enable better support around the UK for poeple with tinnitus.
- Work with all staff to ensure Tinnitus UK's information and engagement services are understood and well delivered by all staff.
2. Intergrated approach to service user involvement
- Continually analyse and understand the needs of people with tinnitus, care givers, regional co-ordinators, partners and other stakeholders and develop appropriate services to meet them
- Ensure Tinnitus UK's support group network maintain best practice and work with colleagues to identify under-performing groups and develop action plans for improvement
- Establish links with key internal teams and external bodies, managing risk and helping to evaluate our involvement in partnerships and collaborative work.
3. Understanding the needs of the tinnitus community
- Run focus groups to fully understand the needs of people with tinnitus
4. Develop Tinnitus UK's outreach services to people who experience tinnitus
- Lead strategic development of Tinnitus UK's helpline and other outreach services.
- Identify gaps in tinnitus support service provision and work with colleagues to ensure they are filled
- Ensure connectivity between service users' journey across Tinnitus UK's services
- Oversee development of Tinnitus UK's chatbot function in relation to tinnitus support
5. Volunteering and placements
- Work with relevant staff to develop the programme for internal and external volunteering opportunities designed to enhance service delivery and encourage growth of individual volunteers
- Coordinate placements as and when required to ensure the organisation benefits from them
6. Events
- Work with relevant staff to implement a programme of events (conferences, awareness events, training courses) to meet the needs of the tinnitus community
- Lead the innovation of events, using digital and other tools to widen their availability to make them more diverse
7. Quality
- Lead Tinnitus UK's work to assess social impact and value
- Ensure Tinnitus UK's tinnitus support services are founded on evidence-based research and that our advice to people living with tinnitus remains accurate and appropriate in response to developments in the treatment of tinnitus.
- Work with colleagues to identify underperforming services and drive improvement of standards and quality
- Work with staff and volunteers to ensure a high quality information service
8. Leadership
- Work as part of the Senior Leadership Team (SLT) to ensure oversight of strategic and operational matters and support the Chief Executive
- Lead the development and delivery of Tinnitus UK's annual operational business for Services and contribute to the overall charity's business plan
- Provide evidence, data and ideas to support the fundraising team to develop proposals to underpin Tinnitus UK services.
9. Drive change and maximise our potential
- Explore cost effective digital solutions that optimise our use of resources
- Apply management techniques, tools and solutions to drive the change and transition to greater use of digital tools in service delivery
10. General
- Co-ordinate and attend internal and external meetings and events
- Contribute to the general administrative running of Tinnitus UK
- Adhere to and promote Tinnitus UK's organisational values
- Show flexibility to carry out such other associated duties that may arise, develop or be assigned in line with the broad remit of the post
- Undertake a maximum of 4 hours per week on the helpline/webchat service
PERSON SPECIFICATION
1. Experience
- Management and leadership of service delivery services in the charity sector
- Strategic and operational planning and implementing organisational change
- Monitoring and evaluation of systems, processes, service quality and team performance
- Management of service delivery projects to meet targets and funding criteria
- Managing staff and volunteers, including remote and matrix management
2. Skills an Abilities
- Senior management skills appropriate to a complex leadership role in a national organisation
- Ability to think strategically and translate strategic goals into achievable objectives
- Solution-focused approach and effective and timely decision-making
- Strong interpersonal and communication skills that encourage staff and stakeholders to engage and participate
- Ability to troubleshoot and problem solve difficult situations, and deal with them calmly, diplomatically, efficiently and effectively
- Fluent use of standard office equipment and information and communication technology
- Ability to manage risk and recognise potential impact of decisions across the organisation
- Ability to manage own time and workload efficiently in order to prioritise and to meet tight deadlines
- An ability to recognise the challenges of colleagues on the front line who are handling difficult and some times very distressing calls from sufferers and hear with empathy their needs and provide support to them.
3. Knowledge
- An understanding of the practical operation of performance and quality requirements in contracts and the regulatory environment in relation to Tinnitus UK's services.
- Knowledge of data protection, monitoring and evaluation of systems; safeguarding policies and practices
4. Education/Training/Qualifications
- No single specific qualificaitons is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: Management and leadership; Quality systems; Monitoring and Evaluation; Project ManagementAI learning and communication systems.
5. Other Requirements
- Able to travel occasionally when required to present on Tinnitus UK services i.e. Support Groups across the UK
- Able to work some evenings and weekends and stay overnight where necessary
- Works well in a team with a flexible approach to work
- Committed to anti-discrimatory practice and equal opportunities. Able to apply awareness of diversity issues to all areas of work
The client requests no contact from agencies or media sales.
Job title: Independent Advocate – supporting parents and adults with learning disabilities.
Contract Type: Permanent
Hours: 37 hours per week, working Monday to Friday.
Salary: £23,069 – £23,280 per annum depending on experience and qualifications.
Place of work: Birmingham, You will be based at CASBA’s brand new fully accessible office in Selly Oak. The role requires you to work in service users’ homes and community venues.
About us
CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.
Our team are passionate about the difference we make and are now looking for someone to join us as an independent Advocate.
What we are looking for
We are looking for someone who cares as much as we do about getting the voices of people with learning disabilities heard and their rights accepted. This pivotal role supports and champions people with learning disabilities during pregnancy and on becoming new parents to develop good parenting skills to ensure their children receive the appropriate support they need. You will enable people to make informed choices about decisions by providing them with accurate and accessible information, including the setting up and facilitating of workshops, training, groups, and activities.
You will also provide advocacy to ensure people with learning disabilities can secure their rights and entitlements, maximise their income, deal with crisis and work to prevent it, access services and the community, and be valued as citizens.
About the person
You will have:
• experience of working as an advocate in various settings ensuring their voices are heard and rights are accepted.
• experience of supporting people to navigate challenges they face and access appropriate services.
• understanding of issues faced by parents with learning disabilities and a commitment to promoting inclusivity and diversity.
• ability to work using own initiative, prioritising work, case management and time management.
• excellent communication skills with the ability to adapt communication depending on the needs of the person.
• ability to work independently and collaboratively as part of a team setting.
• As part of your professional development in the role, the successful candidate will be supported to complete Advocacy qualifications as appropriate.
Why us
This is an exciting time to be joining CASBA, we have an ambitious five-year strategic plan and we have moved to fully accessible offices. We rebranded last year and have many exciting projects and partnerships on the horizon.
Citizens are at the heart of our work and CASBA is making an amazing impact in our local community. Join us to be part of it.
What we offer
We offer hybrid and flexible working, including the opportunity to work compressed hours and if required term-time only options, depending on the role. We also offer a generous holiday allowance (up to 30 days). Entitlement increases with service, and pension contributions.
Equal Opportunities
We are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities.
We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview.
If you would like a conversation about the role before you apply, especially if you feel you don’t meet all the requirements, please call us to discuss. We know that certain sectors of society count themselves out of applying, so please give us a call before you do that.
To Apply
Please click apply now to complete our short application form and to submit your CV.
CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.
Closing date: 18-05-2024
You may also have experience in the following: Community Outreach Specialist, Client Advocacy Coordinator, Social Justice Advocate, Peer Support Specialist, Empowerment Advocate, Community Engagement Officer, Advocacy Liaison, Supportive Services Facilitator, Public Policy Advocate, Outreach and Education Coordinator, Client Rights Advocate.
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Charity People is thrilled to collaborate with London's Air Ambulance in the search for a dedicated Direct Marketing Officer to bolster the Fundraising and Marketing team. This role presents an exciting opportunity to contribute to crucial initiatives aimed at securing funds for the replacement of two helicopters and the enhancement of helipad facilities, enabling continued service provision for complex trauma rescue cases across London.
As the Direct Marketing Officer, you will play a pivotal role in supporting the development, management, and optimization of the Lottery and Regular Giving programs through Face to Face fundraising. This position involves close collaboration with face to face fundraisers, external agency contacts, and internal stakeholders, including paramedics, doctors, and various departments within the charity.
Salary: £30,000 to £35,000 (depending on experience)
Location: Hybrid, flexible working, field-based role with travel around London
Contract: Permanent, 35 hours per week, with core working hours of 10:00 - 16:00
Benefit: 27 days holiday per annum, plus bank holidays, employee assisted programmes, volunteer leave days
Key Responsibilities:
Planning & Organizing: Collaborate with the Direct Marketing Manager to oversee campaign activities across Private Site, Door to Door, and Telemarketing. Contribute to the development of strategic plans and analyze campaign results to ensure ROI.
Fundraiser Training and Engagement: Update and refine Fundraiser Induction Training and conduct engaging training sessions on the charity's services. Implement a monitoring plan for external Face to Face agencies and build strong relationships with operational teams.
Fundraiser and Agency Monitoring: Monitor fundraisers' performance, ensure compliance with internal procedures, and maintain high standards for external suppliers. Facilitate the smooth running of Face to Face campaigns and cultivate relationships with agency partners.
Administration Duties: Manage invoices, stock, and website content related to Face to Face Fundraising. Support the Direct Marketing Coordinator in territory management and engagement schemes.
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accmmodation for 15 women who have experienced homelessness and multiple disadvantage.
- The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.
- In this role, you will provide direct support to all the women, as well as holding a small case load of residents who you will keywork.
- You will work closely with support workers and the in-house psychologist.
- You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.
- The post holder will undertake 8-hour shifts, normally Monday to Friday but with flexibility for weekend working, covering the hours 8am to 8pm. This is a 1 year fixed term contract.
Salary: £33,860
Closing Date: Sunday 9th June
Interview Date: Monday 17th June
Full job description can be found on our website
Our Benefits
• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Whether it’s our pilots, fire crew or charity team, every member of our workforce has a vital part in providing London with our service. London’s Air Ambulance Charity offers a hybrid way of working with central London offices, continuous professional development, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
Who are we looking for?
You will be a determined and passionate individual who wants to make a real difference to critically injured patients in London. You will have experience in developing and delivering robust supporter engagement, acquisition and retention campaigns.
The purpose of the Senior Direct Marketing Officer’s role is to deliver and evolve the acquisition and retention strategy, inspiring the people of London to become long-term supporters of the Charity.
Working closely with the Senior Direct Marketing Manager, you will manage campaign activity, from briefing through to execution, as well as identifying opportunities for improvement within the programme, particularly with regards to retention and delivery of the supporter journey.
You will be responsible for multi-channel donor acquisition, retention, upgrade and cross-sell campaigns across digital channels, print, telephone and provide occasional support to our successful Face to Face programme. You will take ownership of the delivery of our supporter journey for our regular donors, cash, lottery and raffle players – with huge scope to make a big impact in this area.
The role is offered on a full time, permanent basis. Although the post is based at Mansell Street, LAA offers a hybrid working arrangement.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Part-time – 22.5 hours per week
(Working Hours will be scheduled between 9.30am and 8.00pm)
The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.
The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.
We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.
This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.
The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.
You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.
We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.
The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.
You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.
The candidate will have excellent skills, when carrying out duties of the post.
Closing date: Friday 24th May at 5pm
Interviews: TBC
Shortlisted candidates will be required to take a 30-minute test
The client requests no contact from agencies or media sales.
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Salary: Circa £32,000 (dependent on experience)
Are you seeking an exciting new opportunity in charity fundraising? Are you ready to be part of a team driving real change in their fundraising activities?
This is a fantastic opportunity for a talented fundraising professional, who has a strong knowledge of and commitment to working animal welfare.
The opportunity
Our client is the charity for the working animal of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, it has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, they are recruiting a Fundraising Relationships Officer. In this role, you will join a fast-paced, agile, and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
• High value donor and corporate fundraising programme support.
• Project manage high-value donor and corporate fundraising and engagement activities, including delivering appeals, submissions, and enquiries.
• Administer the high-value donor thanking programme across the trust, legacy, and corporate fundraising, ensuring exemplary stewardship.
• Gather and analyse information about current and prospective high-value donors and corporates from GDPR-compliant sources such as publicly available websites and the supporter database.
• Contribute to research on donors and corporates, to enable targeted approaches.
• Maintain the prospect pipeline, identifying potential donors and corporate partners to ensure the Fundraising Relationships programme continues to grow.
• Project manage fundraising events, taking an active role at each event, and ensuring all aspects of the event run with efficiency.
• Project-manage the development and production of fundraising and marketing materials, to support high-value donor and corporate activities.
• Provide general administrative support such as drafting documents, updating policies and procedures, and meeting minutes, dealing with telephone queries, data entry etc.
Your knowledge:
• Knowledge of fundraising principles and practices.
• Knowledge of developing and delivering compelling pitches and applications.
Your experience:
• Experience of working in a busy professional environment as administrator, fundraiser, researcher, or project manager on a variety of projects.
• Experience of providing exemplary administrative support and maintaining effective administrative systems and procedures.
• Experience of providing excellent supporter/customer care and resolving complaints.
• Experience of building working relationships with a diverse range of people at all levels of seniority.
• Experience of organising or assisting with events.
• Experience generating income and/or outcomes against set targets. (Desirable).
Your skills:
• Capable of diligent research, with excellent analytical skills to interpret and present information.
In return, they can offer:
• 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
• Company pension scheme (they will contribute 10% of salary, if you contribute 5%)
• Hybrid working with London Head Office (Borough High Street) attendance on average approx. 1 day a month (travel expenses not included).
• Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
• Group Life Insurance scheme, which provides coverage at 3x your annual salary.
• Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
• Enhanced Employee Assistance Programme including face-to-face counselling.
• Paid Volunteer Day.
• A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply with your CV today.
Early response is encouraged as applications will be reviewed as and when received. This position will close once a suitable candidate is identified.
You may also have experience in the following: Funding Coordination Officer, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Marketing, Business Development, Fundraiser, Donor Management, Regional Fundraising, Third Sector, Charity Funding, etc
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