Activity volunteer volunteer volunteer roles in Staines upon thames, surrey

Become a Fundraisng Team Leader Volunter!

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Company Description

At Cransley Hospice Trust, we believe everyone deserves comfort, dignity, and compassionate care at the end of life. By raising vital funds and awareness, we support hospice services across North Northamptonshire, helping patients and their families when they need it most.

Our retail spaces are more than just shops, they are welcoming community hubs where every purchase makes a real difference to local people.

Role Description

This is a varied and rewarding opportunity to support our Fundraising and Events Team at a range of events throughout the year. Whether you’re welcoming guests, helping behind the scenes, or supporting activities on the day, you’ll be part of a friendly team working towards a shared purpose.

Your time and energy will directly contribute to raising vital funds and awareness for hospice care in your local community.

Principles & Duties​

• Welcoming and registering customers
• Helping with the setting up and dismantling of events ‘on location’
• Manning fundraising stalls at events
• Helping with the running of an event as required
• Handling money and card payments in accordance with set procedures
• Keeping all areas clean, tidy and clear

We are hosting two open information days for anyone interested in volunteering with Cransley Hopsice Trust. These events will be held on Tuesday 12th May, 9:30am-12pm and Thursday 14th May, 3pm-6pm at our Trust Offices:

 John Notley Building, St Mary's Hospital, London Rd, Kettering, NN15 7PW

We would love to see you there!

Cransley Hospice Trust is committed to equal opportunities principles and practice. All volunteers, in their particular roles and working collaboratively, will be expected to follow the principles of Cransley Hospice Trust as set out in the volunteer briefing document. All volunteers are expected to work within our policies and uphold the values that guide everything we do.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most
• Helping individuals navigate challenges and ensuring their needs are met
• help people to make complaints and use local services 

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

Why we need your help

We provide free games and activity sessions with tailored support for children with additional needs and disabilities. We support over 100 children, known as our ‘athletes’, with a wide range of additional needs, including autism, cerebral palsy, non-visible disabilities, and global development delay. At KEEN London, we strive to use fun and games to improve young people's wellbeing, and personal, social and emotional development as well as broadening experiences to increase skills and confidence.

Purpose of the role

Our Volunteer Coaches are the backbone of a KEEN London session! You’ll provide one-to-one support to an athlete, helping them to access all the activities on offer, achieve their personal development goals, and of course have tons of fun! You can expect to get involved with a wide range of playground games, ball games, nature walks, and creative activities. From time to time, we also run trips for our athletes, and previous trips have included trampoline parks, high ropes courses, pedalo boating and slime-making classes.

Tasks and activities

● You’ll support our athletes to engage with the session, and have fun while they’re doing it.

● You’ll help our Service Coordinators develop goals for our athletes, track their progress, and give them lots of encouragement along the way.

● You’ll work with your Service Coordinators and fellow Coaches to come up with new games, develop resources, and plan activities.

● We want our athletes to enjoy being active, making friends, and trying new things - and we want you to join in the activities with them!

● Our athletes love working with energetic and enthusiastic people, and we’ll ensure that all your hard work will be rewarded with a great time.

Please note: To ensure that you are equipped and ready to take on this role, there is a thorough application process which includes but is not limited to: an information session, an in-person onboarding training evening, an enhanced DBS check, reference checks and a safeguarding quiz. All elements of the onboarding process have to be completed satisfactorily before you can start volunteering in this role. 

Why Volunteer with KEEN London?

KEEN London would not be what it is without the volunteers who support our work, and we want to ensure that all our volunteers gain just as much from their volunteering journey as they put into the charity. Here’s what you’ll get in return for supporting us:

● Regular volunteer social events, and opportunities to meet other coaches

● We will provide you with ongoing feedback and support to enable you to reach your full potential at KEEN, you will receive an induction and handbook prior to starting your role and you will receive access to a virtual training portal with additional resources.

● We will give you opportunities to access other roles to help you broaden your skills, such as becoming a Captain or Session Leader.

● Long-term volunteers receive t-shirts, badges, and advance sign-ups to our popular events

● We have a budget set aside to cover volunteer expenses (see Volunteer Agreement below)

● We will provide job/character references to volunteers after a reasonable period of volunteering with us.

Volunteer Agreement

All KEEN London volunteers are asked to observe the Volunteer Agreement. This agreement is binding in honour only, is not intended to be a legally binding contract between us and may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.

As a volunteer with KEEN London, you can expect:

● To be a part of a unique and evolving charity that is providing a valuable service to children and young people with additional needs.

● To be introduced to how the organisation works and your role within it.

● A supportive and reciprocal environment that ensures a positive experience for you as a volunteer.

● To be invited to volunteer at special events and fundraising activities.

● Reimbursement of any reasonable travel expenses.

● To be treated fairly and equally with dignity and respect, regardless of race, ethnicity, gender or gender identity, age, (dis)ability, religion or sexual orientation.

● A safe and healthy environment for you to volunteer in.

● Any problems or complaints to be investigated quickly and resolved fairly.

● Recognition for your efforts and successes – celebrating achievements and rewarding loyalty and dedication.

● To receive, if required, a reference after a reasonable time of volunteering.

● Access to free Charity Worker Discounts.

Our expectations of volunteers:

● To maintain and uphold the reputation and good name of the charity.

● To treat other volunteers, staff and service users fairly and with dignity, and to respect everyone equally, regardless of race, ethnicity, gender or gender identity, age, (dis)ability, religion or sexual orientation.

● To ensure appropriate levels of confidentiality and data protection are upheld.

● To uphold our Child Protection and Safeguarding Policy. This includes ensuring that when out of sight of other adults a ratio of 2 adults to 1 athlete is in place, and that you report any concerns you have about the safety and wellbeing of athletes to the Coordinator as soon as possible.

● To adhere to all health and safety instructions.

● To be punctual and reliable when attending sessions, and inform the coordinator via phone call as soon as possible if you are unable to attend.

● To attend at least 2 sessions per month for at least 6 months.

● To bring energy, enthusiasm and a willingness to learn to all sessions.

Role Description Internal Ref Number: COACH4

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Why we want you

Food banks provide essential support to people facing crisis in our community. Brent Foodbank is looking to build an event team of ad-hoc volunteers to help at a variety of engaging and rewarding events. You’ll play a key role in raising awareness, collecting donations, and supporting us in community events. By helping with events, you can make a real difference to people’s lives providing vital help and support in your local community.

What you will be doing:

·Volunteering at supermarket food drives and fundraising events.

·Representing Brent Foodbank at job fairs and recruitment events.

·Attending information sessions to raise awareness of our services.

·Supporting community events and outreach activities.

·Engaging with members of the public and FAQ.

·Helping with set-up, pack-down, and general event support.

The skills you need:

·Confident communicator.

·Friendly and welcoming.

·Dependable and committed.

·Comfortable engaging with the public.

·Passionate about helping others.

What’s in it for you:

-The opportunity to support people facing crisis in Brent.

-Flexible, ad-hoc volunteering to fit around your schedule.

-Volunteer references available on request.

-Gain experience in events, outreach, and community engagement.

-A chance to build valuable skills in communication and public engagement.

-Meet new people and be part of a supportive team.

Our Second Home is a youth movement that empowers migrants and refugees to flourish in the place that they call home. Our overnight activity camp for young people aged 14-18 is a chance for young people to come together and have five days of fun and excitement, supported by a dynamic and dedicated team of leaders and staff.

An OSH Leader is a supportive adult, a role model, and someone young people can feel safe being themselves around. It’s about creating a warm, fun, and consistent presence during residentials — helping young people with refugee and migrant backgrounds feel welcomed, included, and at home.

Youth Leaders for this project will be responsible for facilitating the camp, and will be directly in contact with, and responsible for, the participants. During the camp they will be ‘on duty’ full-time, meaning that they will spend the whole time with the participants, including at meals.

THIS ROLE IS ONLY FOR PEOPLE LIVING IN THE UK. We will arrange Zoom interviews with applicants separately.

Responsibilities:

• Interacting and forming a bond with the participants
• Creating and running fun and engaging activities for the participants
• Looking after the participants’ welfare, and ensuring that they feel cared for and secure
• Managing the participants’ behaviour and setting clear boundaries

Expectations and requirements:

• All applicants must be interviewed and be willing to provide references on request.
• Youth Leaders must set a positive example of behaviour and involvement for all participants, and adhere to the volunteer guidelines.
• Youth Leaders may be required to prepare activities for participants at the camp. If asked, this must be completed in plenty of time to allow any materials or equipment to be sourced.
• Applicants should be aged 20 or above.
• Applicants must be eligible for DBS clearance (no criminal record that prevents applicants from working with children)
• Youth Leaders must raise any safeguarding concerns swiftly and follow safeguarding procedures
• Youth Leaders must follow all Our Second Home policies and procedures of (which will be explained at the Camp training days).
• Anyone attending an OSH residential must test negative for COVID-19 prior to attending the programme, regardless of whether they have received a vaccine or not.

Essential skills:

• Flexibility, adaptability and ability to improvise
• Ability to build connection quickly with peers and young people
• Ability to work in a team and communicate effectively
• High level of organisation
• High levels of empathy and patience
• Awareness and sensitivity that some participants might be suffering from trauma

Additional desired skills:

• Experience working with and/or caring for young people aged 14-18
• Experience working with refugees and/or asylum seekers
• Experience working with young people with special educational needs and/or disabilities
• Language skills: Arabic, Dari, Pashto, Tigrinya, Somali
• First Aid training
• Creative or artistic abilities
• Sports leadership
• Ability to prepare fun and engaging activities for young people

We particularly encourage applications from those who have lived experience of being a refugee.

Please ensure you are available to come to all the following events - specific dates can be found on the application form:

• Training
• Pre-Residential Prep Day (on site)
• Residential, in full
• Feedback & thank you afternoon

QUOTES:

• “Having the professional [welfare] support made me feel very support and more comfortable with the work” – BT
• “The atmosphere of fun, respect, care, and community is what made the young people so comfortable and connected” – BT
• “The leaders were all awesome – it was incredible to work in a team so full of hard working, intelligent, experienced people” – BT
• “Seeing the kids bursting out of their shells and that being the norm rather than just exceptions was just incredible.” – CA
• “It honestly surpassed anything I could have hoped for” – LK

Structure:

Youth Leaders will be supported by the Welfare Support Lead(s), who will be their main contact in the build to and throughout the camp. The Welfare Support Lead(s) will run team meetings at the end of each day and be on hand to advise and manage the Youth Leaders.

Cheer Squad Volunteer - London Marathon Sunday 26th April & London Landmarks Half Marathon Sunday 12th April. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

 As a charity, we are only able to help thousands of cats and kittens each year thanks to the donations we receive from generous members of the public. Fundraising events are a great source of income for the charity. As a Cheer Squad Volunteer, you will support Cats Protection’s event participants make it through their challenge by cheering them on at selected cheering points along event routes. You will also be instrumental in raising awareness and representing the charity.

What can you expect to be doing?

• Cheer on our event participants who are taking part to raise funds for Cats Protection.
• Waving hand flags
• Using inflatable ‘bangers’ to make noise
• Shake maraca’s
• High ‘paw’ participants
• Represent Cats Protection by wearing one of our branded high-vis vests (supplied).
• Set up cheer spots including attaching banners, putting together sail flags and blowing up balloons.
• Provide a smile, enthusiasm and motivation

What are the benefits to you and the cats?

• The opportunity to develop new and existing skills, particularly in the field of fundraising
• To gain experience working as an important member of the team in the UK’s leading feline welfare charity
• The satisfaction of knowing that you are helping our event participants cross the finish line!
• We’ll provide all the information you need, including logistics and timings for the day; briefings on the day where applicable; contact details of key employees; and refreshments and breaks on the day

We’re looking for someone with

• Enthusiastic and positive attitude
• Reliable and adaptable
• Punctual and dependable
• Outgoing and friendly
• Happy to make some noise!
• Willing to support others
• Ability to stand for a long period of time

Locations

This role is based at various mass participation events across the UK where we set up Cats Protection cheer points.

Exact locations will be given after you have signed up however below are our current cheer points: 

1. London Marathon
2. London Landmarks Half Marathon

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

You may be just the volunteer we’ve been looking for!

Prison-based volunteers are the backbone of Fine Cell Work (FCW). Supported by the Fine Cell Work programmes team and by other staff at the FCW office, they teach and administer FCW stitching groups in prisons.

Prison volunteers work in teams to organise classes and teach our stitchers, as well as providing groups information to the prison and to the FCW office. The precise mix of skills will vary from prison to prison.

Volunteering in prison for Fine Cell Work requires ideally a good level of needlework skill (or a willingness to learn), some teaching experience and/or experience of working with socially-excluded groups. Volunteers must be patient and non-judgemental in order to work effectively. As a prison volunteer you will:

• Developing skills and confidence
• Teach prisoners to stitch FCW products within the framework of our training programme
• Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
• Encouraging and helping prisoners who wish to undertake their own creative projects
• Teaching prisoners to stitch FCW products within the framework of our training programme
• Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
• Encouraging and helping prisoners who wish to undertake their own creative projects

It is essential for volunteers to support FCW ethos, believe in rehabilitation, be an excellent teamworker, observe personal boundaries, be reliable and patient to ensure cell groups run smoothly, and have record-keeping skills and have at knowledge of tapestry/needlework. . 

Volunteers work in prisons around the UK dependant on where groups are based, therefore it is requred that volunteers will be able to travel to the relevant prisons. Travel expenses will be reimbursed by the charity. 

Please take some time to read the role description to find put more details about the role and what we offer to our volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in FCW’s workforce.

These include applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQI+, and male identifying applicants as these are currently under-represented in our volunteers groups.

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Team Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist GNDFuk's permanent instructors in finding and providing creative forms of engagement for both our youth and adult programmes.
• To assist in project and schedule planning including setting and clearing up 30 minutes before and after projects and events
• To assist in ensuring that activities are executed safely
• To assist in coordinating events and activities to encourage the objectives of GNDFuk

Person Specification:

• Someone enthusiastic and creative who is committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

JOB PURPOSE:

This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations

At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.

This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.

This role exists to:

• Support the coordination and tracking of volunteer activity across teams

• Translate organisational needs into structured volunteer workflows

• Maintain and improve systems for onboarding, engagement and offboarding

• Monitor volunteer participation, capacity and gaps

• Support compliance with safeguarding and organisational policies

• Ensure consistency, documentation and scalability in volunteer operations

You are the link between volunteers, systems, operations and organisational visibility.

About the Role

To provide operational support, coordination and systems oversight for volunteer engagement across the organisation—ensuring that volunteers are effectively onboarded, supported, tracked and aligned with the C.I.C’s mission and safeguarding values.

Why This Role Matters

Strong volunteer operations:

• Ensure volunteers are supported, organised and able to contribute effectively

• Maintain safeguarding, compliance and ethical standards

• Create visibility of who is doing what across the organisation

• Build sustainable systems that reduce confusion and duplication

• Strengthen the organisation’s ability to grow and deliver impact

Without this role, volunteer engagement can become inconsistent, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that every contribution is meaningful and well-supported.

Experience Qualification and Requirements

Technical Skills

• Strong proficiency in:

• Google Sheets / Microsoft Excel

• Data tracking and reporting tools

• Ability to organize and interpret large sets of data

Analytical Skills

• Strong problem-solving and critical thinking ability

• Ability to identify patterns, trends and inefficiencies

• Detail-oriented with a structured approach to analysis

Communication Skills

• Ability to present data in a clear, concise and actionable format

• Strong written communication for reporting

Organisational Awareness

• Understanding of how teams and workflows interact

• Ability to think in systems, not just tasks

Preferred Background in:

• Operations 

• Business Administration

• Data Analysis or related fields

Preferred previous experience in:

• Operations analysis

• Project tracking

• Process improvement roles

• (Experience working in remote or volunteer-based organisations is an advantage)

Main Responsibilities/ Key Duties

Core Objectives:

• Provide clear visibility into operational performance across all teams

• Identify inefficiencies, bottlenecks and process gaps

• Recommend practical, data-backed improvements

• Support leadership with structured reporting and insights

• Strengthen accountability and operational clarity across the organisation

Key Responsibilities:

1. Data Tracking & Performance Monitoring

• Develop and maintain centralized tracking systems (e.g., Google Sheets)

• Monitor key operational metrics across departments, including:

• Volunteer recruitment and onboarding timelines

• Task completion rates across teams

• Program and project delivery timelines

• Ensure data is accurate, up-to-date and consistently maintained

2. Reporting & Insights

Prepare weekly or bi-weekly operational reports for leadership

• Clearly highlight:

• Performance trends

• Delays and inefficiencies

• Areas requiring attention

• Translate raw data into clear, actionable insights

3. Process Analysis & Mapping

Document and map existing workflows across functions (HR, Programs, Operations, Teams, etc.)

Identify:

• Bottlenecks

• Redundant steps

• Communication breakdowns

• Provide structured recommendations for process improvement

4. Risk Identification & Escalation

Proactively flag:

• Missed deadlines

• Workflow delays

• Inactive or unresponsive team members

• Escalate findings to the Operations Manager with supporting data and context

5. Systems & Process Optimization

Recommend improvements such as:

• Workflow restructuring

• Automation opportunities

• Standardized templates and tracking systems

• Continuously evaluate the effectiveness of existing systems and suggest refinements

6. Cross-Functional Collaboration

Work closely with:

• HR Team (for recruitment and onboarding tracking)

• Team Leads (for task and performance tracking)

• Operations Coordinator / Executive Assistants (for workflow visibility)

• Ensure alignment between data insights and operational execution

Scope and Boundaries for the role:

To ensure clarity and efficiency:

The Operations Analyst WILL:

• Analyze data and workflows

• Provide insights and recommendations

• Track and report performance metrics

The Operations Analyst WILL NOT:

• Manage or supervise team members

• Enforce task completion or chase individuals

• Schedule meetings or handle administrative coordination

• Make final operational decisions

Working Relationship:

The Operations Analyst will:

• Report directly to the Director of Central Operations & Executive Coordination

• Support decision-making but will not replace leadership authority

• Work collaboratively across all teams while maintaining objectivity and independence

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Accuracy and consistency of operational data

• Timeliness and quality of reports

• Clarity and usefulness of insights provided

• Number and impact of process improvements implemented

• Increased efficiency in key workflows (e.g., reduced onboarding time, improved task completion rates)

What Success Looks Like in This Role:

Within the first 60–90 days, the Operations Analyst should:

• Establish a centralized operations tracking system

• Deliver consistent and structured performance reports

• Identify at least 2–3 key operational inefficiencies with clear recommendations

• Provide leadership with improved visibility into organisational performance

Help us make sure no one faces suicidal thoughts alone.

Samaritans is looking for an enthusiastic and proactive Fundraising Events Admin Volunteer to support our busy Community and Events Team. Your support will help us raise the vital funds needed to ensure people can access emotional support whenever they need it most.

What is the role?

As a Fundraising Events Admin Volunteer, you will play a key role in helping our team focus on delivering successful fundraising events and supporting our incredible fundraisers. From managing enquiries to sending out fundraising materials, you’ll help keep everything running smoothly behind the scenes.

This is a fantastic opportunity to gain hands-on experience in events, fundraising, marketing, and supporter stewardship while making a meaningful difference.

This role will give you the opportunity to:

• Experience volunteering within a busy events team within a large UK charity.
• Develop strong communication skills working within a diverse network.
• Gain an insight into event marketing
• Support our Third-Party Events (TPE) fundraisers, taking part in events like London Marathon, Great North Run and Paris Marathon as well as fundraisers who take part in primarily virtual events, such as Dawn Walk and our Dog Walking Challenge.

Key responsibilities

• Support the Community and Events team to help us deliver our successful fundraising events and stewardship.
• Support our do your own thing (DYOT) and events fundraisers.
• Support with moderation and creating content to make our Stream for Samaritans, Discord server a warm and welcoming place.

Qualities and experience

• Enthusiasm and passion for community and events fundraising
• Excellent organisation skills and attention to detail
• Personable, approachable and able to develop relationships with a wide range of individuals

Please see the role description below for more details about this role.

Time commitment

Ideally we would like the successful candidate to support us one day a week, but we can be flexible with this depending on the work required within the team and the needs of the candidate

Applications

Applications will close on Thursday 30th April 2026.

Applications will be reviewed as they are submitted with video interviews offered to the right candidates as soon as possible. We might close the applications earlier should we find suitable candidates before 30th April.

Events Volunteers are an essential part of our work for reaching and supporting different communities. Our partners in the community hold events across the UK and your support will help ensure they run smoothly, and attendees have a positive experience! You may be on your own, or as part of a team so you’ll need to be enthusiastic and motivated. 

About you 

• Aged 18 years and over 

• Reliable and good at organising your time 

• Good attention to detail 

• Friendly and polite with good communication skills 

• Self-directed and motivated 

When and where 

• Events will vary regionally and may take place during the day, evening, or weekends as a one-off or regular occurrence 

• You’ll decide where and when you’d like to volunteer - we don’t expect anyone to travel far from their home

• We're looking for volunteers in Berkshire, Somerset, and Bristol

What you will do 

Your tasks will depend on who you are supporting and what kind of event they’re running, but they will probably include: 

• Completing agreed tasks on time and responding to any changes on the day 

• Engaging with families and sharing your expertise if appropriate (either professional or lived experience) 

• Supporting with different areas, e.g. signing people in, helping with directions, sharing information 

• Identifying tasks that need doing and any issues that need reporting 

• Using your initiative to respond to situations and help out without being asked 

• Presenting the National Deaf Children’s Society and our community partners in a positive way 

What will you gain from the role? 

Other volunteers have told us that training and volunteering has given them:  

• Increased confidence and new skills   

• A broader understanding of childhood deafness and the issues faced by families  

• A sense of achievement by making a positive difference

Support and training 

You will be provided with: 

• Basic training to help keep yourself, others, and data safe 

• A named point of contact for support 

• Reimbursement of agreed expenses such as travel costs

• Clear information about what to do and who to contact if you are worried about something

We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a Basic disclosure check, provide references, complete a self-disclosure form, and complete our essential training.