Admin Assistant Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently seeking a highly organised and motivated individual to join our small and dynamic team at Malaria No More UK.
This is an excellent opportunity to contribute to our mission and make a difference. As a Business Support Officer/Administrator, you will provide general administrative support to the Operations team and assist the wider Malaria No More UK Team. Additionally, you will serve as the first point of contact for general enquiries and provide PA duties to the CEO and Leadership team. Join us and be part of our dedicated team working towards ending malaria for good.
Key responsibilities
- Assist the Head of Operations in varied administrative tasks and ad hoc projects.
- Provide PA support to the CEO and Leadership Team.
- Manage diaries and meeting bookings.
- Ensure everyone has the equipment or resources they need to carry out their work efficiently.
- Responsible for office supplies and facilities.
- Work with the Head of Operations to contribute to an efficient, pleasant and effective day to day office and team environment.
- Main point of contact for communications, telephone and organisation email.
- Assist the other teams with general support, mailouts (using Salesforce) and more.
- General administrative tasks for the organisation.
- Manage all team travel, domestic and international.
- Data entry (using Salesforce).
Qualifications, skills and experience
Essential
- Excellent IT skills, confident in using Outlook, Excel, Word, Power Point and Databases.
- A demonstrably good level of numeracy and literacy.
- Experience working in a support role for a busy team.
- Confident and effective communicator – verbally and in writing.
- Experience of working with external suppliers.
- Extremely well organised and able to manage own workload.
- Committed to delivering accurate work to agreed and sometimes tight deadlines.
- Diary management experience.
- Extensive travel arrangement experience for a team.
- Problem solving skills.
- Ability to work from our office in Millbank, London a minimum of 1-2 days per week. Including every Wednesday.
Key Qualities
- A “can do” attitude and team player with ability to think quickly, proactively AND strategically.
- Practical and hands on.
- We are seeking individuals who are committed to fostering a workplace culture that embraces fairness, kindness and respect towards their colleagues.
- High awareness of Diversity, Equity and Inclusion issues and practice.
MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More. We welcome applications from candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Staff Benefits Include:
- 10% employer pension contributions.
- 28 days’ annual leave plus public holiday days in the postholders country of residence.
- Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
- Subsidised gym membership
- Fully flexible working opportunities
- Interest-free staff season ticket loan and bicycle loan schemes.
- Continuing personal development opportunities.
- Professional training & qualifications subsidy.
Application and Interview Process
To apply, please send your CV and a covering statement detailing how you fit the role and why you want to work for us. Please also indicate your current salary expectations in your covering statement. We value transparency and aim to offer competitive renumeration packages based on experience, relevant qualifications and market standards.
Closing Date: 19/5/24 – Please note that this vacancy may close early if we receive a sufficient number of applications. Therefore, we encourage interested candidates to apply promptly.
There will be a two interview process conducted via Microsoft Teams.
This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive. It should not be seen as precluding future changes after appointment to this role and it may be amended over time in consultation with your line-manager and the Director.
The client requests no contact from agencies or media sales.
A leading domestic violence Charity is recruiting an Executive Assistant, who is ready to join a lively, devoted and driven organisation to support the Director of Fundraising and Communications and the Director of People and Culture!
This is an exciting new role, with an amazing work-from-home culture, reporting to 2 Directors and helping the wider SLT.
Your new role
You will report to the Director of People and Culture, but your responsibilities will also include providing executive assistant support to the Director of Fundraising and Comms 50-50% of your time.
What you'll need to succeed
- Previous relevant experience in a similar role with demonstrable experience of providing administrative and executive assistant support to senior staff members.
- The ability to manage work and time effectively, including the management of competing priorities.
- Flexible and adaptable with a can-do attitude.
- Self-sufficient with sound judgement and decision-making skills.
- Excellent verbal and written communication skills and strong interpersonal skills.
- An interest in and commitment to the long-term success and development of the charity sector.
What you'll get in return
- Flexible hybrid working
- Potential permanent opportunity
What you need to do now
This is a 3-month temporary role, with the opportunity of becoming a permanent job.
Therefore, if you're interested, click 'apply now' to forward an up-to-date copy of your CV, or email your CV directly
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
This position will be based from our Cardiff Office (agile working agreement in place). We are looking for a Finance Assistant with an aptitude for numeracy to support the Finance Manager and Senior Finance Assistant. The successful candidate to this role will have some experience in Finance or a keen interest in launching their career in Finance. They should have great communication skills and be ready and willing to learn. What's on offer for the candidate is an immediately available, ongoing permanent contract. This is the perfect role for someone at the beginning of their Finance career to learn and develop within a busy and exciting role.
Main Purpose of Job
To assist the Finance Manager and Senior Finance Assistant
Main Duties
- To assist in the day to day running of the organisation’s Sales, Purchase and Nominal Ledger using Sage bookkeeping system.
- Assist in the maintenance of information of the Finances of the Organisation.
- Input information to track grants and funding using Access databases.
- Use computer programmes including Sage, MS Word, Excel and Access.
- To administer timesheets, expenses and annual leave applications.
- Use a range of skills to communicate efficiently and effectively to support staff within the organisation.
Key Dimensions & Challenges
- Working to deadlines and managing competing demands
- To maintain good financial procedures with a high level of accuracy
- Working with staff based over three regional offices and some who are working from home
Core Skills & Experience
Essential
- An aptitude for numeracy
- A willingness to learn and progress to a Level 3 AAT or equivalent
- Good IT skills, including Microsoft Office applications including Outlook, Word and a knowledge of spreadsheet applications
- Good data entry skills and attention to detail
- Ability to meet deadlines
- Ability to work alone and as part of a team
- A commitment to excellence, quality and equality of opportunity
- Good interpersonal and organisational skills, with the ability to prioritise own work.
- A professional telephone manner, good written and verbal communication skills and a flexible attitude that can adapt to the varying requirements of a dynamic and busy office. Discretion and confidentiality in handling personal details is also essential.
- Ability to follow oral and written instructions
- Willingness to undertake a variety of different tasks.
Desirable
- Knowledge of database applications
- Good problem-solving skills
- Welsh speaker or willingness to learn
- A willingness to undertake further training as required
Benefits:
- Additional leave
- Company pension
- Flexible schedule
- Sick pay
- Wellness programmes
- Work from home
Offers of employment are subject to satisfactory references, identity checks and DBS checks (if eligible) at the appropriate level.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our work is needed now more than ever before. This is why we have embarked on an exciting new strategy to maketackling low numeracy an urgent, national issue. However, we will only achieve significant and lasting change byengaging other organisations to support and fund our work.
The Programmes Assistant will work with the Programmes Team in delivering our activities with schools, employers andindividuals and help the team to deliver our programmes targeted at improving people’s confidence and skills with numbers in everyday life.
The Programmes Assistant will work with the Team in delivering our activities schools, employers and individuals help team to deliver programmes targeted at improving people’s confidence skills numbers everyday life. A major part of this role will be to support our Schools & Families Programme Manager in delivering our new programme to support numeracy in primary schools. You will also work with other members of the Programmes Team to assist with our work to support adults across the UK with improving their numeracy.
A major part of this role will be to support our Schools & Families Programme Manager in delivering new programme numeracy primary schools. You also work with other members the Programmes Team assist adults across UK improving their numeracy. This role will involve working with internal team members and liaising with schools to arrange training sessions, workshops, resource delivery and data collection. You will be the first point of contact for project participants and will be central to supporting schools who work with us.
We will not accept applications without a cover letter
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FareShare
Job Description – Executive Assistant to the CEO/COO
Reporting to: CEO Office Manager
Location: London (Hybrid)
Contract: Permanent
Hours: 35 hours a week (will consider P/T up to 28 hrs per week)
Salary: £31,000 -£32,000
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
We are looking for an Executive Assistant to support our CEO and COO. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This person should have experience working with colleagues at a senior level, in an office environment, performing a range of administrative duties. Given the dynamic nature of the executive landscape, we will rely on the executive assistant to be flexible and consistent while maintaining the confidentiality of high-level systems and operations.
Objectives of this role
- Support the CEO/COO primarily to ensure the smooth and efficient running of FareShare operations.
- Manage communication and contacts with external stakeholders including network and industry partners and board of trustees.
Main areas of responsibility
- Scheduling and calendar management, as well as content and flow of information to the leadership team, board of trustees and other external stakeholders
- Inbox management including responding to and redirecting emails and other correspondence as directed.
- Liaise with leadership team and other key colleagues across the organisation.
- Manage information flow in a timely and accurate manner.
- Support the CEO/COO with travel and accommodation arrangements.
- Maintain professionalism and strict discretion and confidentiality.
- Organise and plan events, both internal and off-site on behalf of the CEO/COO
- To undertake any other tasks that would be deemed suitable within this role as directed by line management.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Experience and qualifications.
Essential
- Experience of working as an Executive Assistant, Personal Assistant or similar role; or experience in an administrative role reporting directly to upper management
- Experience of organising internal and external meetings
- Experience of managing a busy diary involving multiple individuals
- Excellent written and verbal communication skills
- Strong time-management skills and an ability to organize and coordinate multiple concurrent projects.
- Excellent knowledge and proficiency with MS Office tools and an aptitude for learning new software and systems.
- Flexible team player, excellent interpersonal skills and a willing to adapt to changes.
- Experience in developing and maintaining internal processes and filing systems.
- Ability to maintain discretion and confidentiality of information
Competencies and behaviours
- A commitment to Equal Opportunities.
- An understanding of, and sympathy with FareShare’s mission.
- Flexibility of approach and ability to work in a team and across other internal teams.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Job Title
Operations Assistant
Salary
£25,000 - £28,000 per annum - pro-rata for part time working
Location
We operate as a remote-first organisation, providing an office in Central London. Given that this position contributes to office operations, it will be hybrid, requiring at least one day in the office per week.
Reporting to
Senior Operations Manager
Employment Type
Permanent part time (15 hours per week)
We are open to a flexible work pattern that suits your needs. Ideally we would like someone to work for 3 hours, every weekday.
Application Closing Date
10am Monday 29 April 2024
Introduction to the role
This is an opportunity to help support a busy organisation doing important work. Your work will make it possible for us to support a team of fact checkers, communicators, fundraisers and technologists.
Millions of people use our fact checking, including most of the major internet companies. We get powerful people and institutions to correct the record, including politicians and the national media. We are campaigning to ensure that the power to shape online debate is scrutinised and not abused.
We’re looking for someone who can support our talented team of 40 people, by making sure the organisation runs smoothly and being a ‘go-to’ person.
You will join our small Operations team who manage our finances, governance and people operations. We oversee policies, processes and systems so that it is easy and enjoyable for people to do their best work. That means making sure everyone has what they need to do their jobs. You will manage queries, provide basic IT and financial support, support recruitment and make sure people have a good experience whether they are starting or leaving us. You’ll keep the office running smoothly and make sure we have up to date documentation.
If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant
Job Definition
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Manage incoming internal and external queries via post, the admin and team email addresses, the operations Slack channel, main phone line and any operational queries (via Freshdesk)
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Manage any necessary purchasing to ensure the team have what they need to work effectively
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Support the Fundraising team with correspondence to donors and mail campaigns
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Provide basic IT support to the team by monitoring the IT Support Slack channel, ordering equipment, providing instructions for how to use Google Workspace, Trello and Slack, and equipment such as laptops and cameras used in hybrid meetings
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Support the Senior Operations Manager with bookkeeping to enable the SOM / accountants to produce timely and accurate management accounts
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Support the People Operations Manager with recruitment by posting job adverts on our website and third party channels, managing communication with candidates and setting up new team members with everything they need to get started at Full Fact
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Manage the tasks involved with people leaving the organisation.
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Support the Senior Operations Manager with coordination and minute taking of Board, Committee and Management Team meetings
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Ensure a well run office by managing supplies and liaising with the facilities team (e.g. delivery of water bottles, ensuring facilities are working, setting up the office for team events)
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Keep registers up to date (e.g. fixed assets, abuse register, software register)
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Support the team with travel arrangements
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Support the People Operations Manager with coordinating training and development initiatives
Outcomes
In the first 6 months you can expect to:
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Successfully create a conducive environment for our team during the office move in collaboration with the Senior Operations Manager.
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Achieve streamlined and efficient management of IT equipment for both new starters and leavers.
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Deliver a great candidate experience for candidates by supporting the People Operations Manager with recruitment activities.
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Optimise operational costs by identifying and acting on savings opportunities.
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Organise our team social events to celebrate our teams’ achievements in an important year for our work.
What we are looking for from you
Political impartiality and sensitivity:
You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).
Understanding of public debate in the UK and sensitivity to the political context we work in.
Job skills/competencies
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Proven experience in an administrative or operational support role.
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Experience with accounting packages, ideally Xero.
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Experience with Excel/ Google Sheets.
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Proficiency in Google Workspace, Trello and Slack.
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Minimum of GCSE Mathematics (or equivalent) at grade C/4 or above.
Personal skills/competencies
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Strong organisational and time management skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities.
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Attention to detail and accuracy.
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Flexible with a ‘can do’ approach to work
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Understands the importance of confidentiality.
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Ability to work independently with minimal supervision and as part of a team.
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Commitment to the mission and values of Full Fact.
What we offer
Starting salary of £25,000 - £28,000 per annum pro-rata depending on experience.
Workplace Pension
Generous holidays
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25 days holiday plus bank holidays.
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In addition, we close the office for a period between Christmas and New Year.
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Day off for moving home.
Comfortable, centrally located London office with good transport links.
Employee Assistance Programme.
How to apply
Upload your CV and cover letter using the link below by 10am on Monday 29th April, 2024
Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously
Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website.
How the application process will work
We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.
The interview panel will be Charlotte Ross (Senior Operations Manager), Laura Dewis (COO) and Sophie Hale (People Operations Manager).
The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.
The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.
The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you.
The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance
The client requests no contact from agencies or media sales.
Your new company
HAYS are working with a leading authority [charity] who provide advice and support to organisations and councils to decrease energy consumption and create cost-effective energy solutions.
Your new role involves providing comprehensive support to members of our leadership team - a total of 4 Directors with the help of their current EA.
This position has come up due to an unexpected change and needs to be filled ASAP!
Your responsibilities
- Comprehensive, proactive diary and schedule management for senior leaders - arranging meetings, planning tasks, arranging
travel. - Managing email and Teams correspondence efficiently - bringing urgent/business critical matters to attention, responding and
categorising as appropriate. - Supporting senior leaders with key tasks - e.g. creating presentations and papers, proof-reading work, organising team
events. - Completing administrative tasks efficiently and accurately - e.g. processing invoices, payment/expenses sign off, submitting
recruitment paperwork, arranging interviews, maintaining files and document records. - Supporting senior leaders with people management - booking performance reviews, approving leave where appropriate.
- Administering board/senior team meetings to facilitate their smooth, effective operation - scheduling meetings, producing
agendas, forward planners and minutes, distributing papers, following up actions. - Act as the point of contact between leaders and internal and external stakeholders when needed, ensuring effective relationships are built/maintained.
Essential
- Advanced MS office
- Interest in the mission, vision and strategy of the Charity
- Knowledge of company governance and business administration matters
- Shorthand / speed-writing
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Research & Policy Assistant
Barnwood Trust is not your typical funder. We drive forward changes so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live.We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations, involving people with lived experience directly in our work, and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
As part of this work, our Insights Team generates actionable insights to inform and deliver the Trust’s programmes of work, and the Research and Policy Assistant is integral to this.
We are looking for a Research and Policy Assistant to contribute to and support the Trust’s research, evaluation and policy monitoring activity. This includes collecting and communicating research and policy evidence and information, to inform the development of the Trust’s current and potential programmes of work.
An understanding of different types of research methods and excellent communication skills are essential for this role. Knowledge of the barriers experienced by disabled people and those living with mental health conditions as well as an understanding of local and national policy context are welcomed.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
· are from Black, Asian and minoritised backgrounds.
· have lived experience of disability and/or mental health conditions.
Contract terms:
- This role is 12 months fixed-term contract, and we welcome applications looking for full time hours (37.5hrs per week) or
- 2 x Part-Time to work on a job share basis covering full-time hours.
- We offer a flexible start between 8am and 9.30am Monday to Friday.
- Salary £33,697 p/a FTE
- 36 days holiday inc. bank holidays
- This position is based in our office in central Cheltenham with occasional opportunities for home working.
For full details please see our application pack.
Summary of key duties:
Collecting research evidence and policy information
- Contributing to desk-based research: gathering, analysing, and synthesising secondary research studies relevant to the Trust’s work.
- Contributing to policy monitoring: gathering, interpreting, and synthesising information about national and local policy relevant to the Trust’s work.
- Supporting other elements of the Research & Policy Team’s research, monitoring and evaluation activity where needed, including research and evaluation design, research and evaluation activity, and data analysis.
Communicating research and policy evidence
- Communicating desk-based research and policy evidence: collating and summarising key evidence to share with a range of audiences, both internal and external, in a range of formats and contexts.
- Working with the Research and Policy Team to contribute to written reports, policy position statements, and evidence reviews in support of the Trust’s programmes of work.
- Supporting other elements of the Research & Policy Team’s dissemination activity where needed, including at events to share research findings.
Knowledge and experience:
- An understanding of different types of research data and data collection methods.
- Ability to source, collate and analyse research and policy evidence from a range of sources, including an ability to discern the quality and relevance of those sources.
- Excellent and flexible communication skills, able to communicate information at varying levels of detail in different formats to different audiences.
- Proficiency in Microsoft Word, PowerPoint and Excel.
For full details please see our application pack.
Summary of skills
- Excellent and flexible communication and organisational skills.
- Self-awareness, enabling excellent working relationships with a wide range of people using tact, diplomacy and sensitivity.
- Ability to apply appropriate communication channels and methods, including digital and print media.
- Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, as minimum).
Benefits:
· 36 days annual leave including bank holidays. (FTE)
· Life Assurance (3 x salary)
· Pension contributions
· Work within an organisation that is committed to improving equality and diversity.
· Competitive salaries and fantastic pension contribution rates.
· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
· Friendly and collaborative working culture; everyone’s voice is heard.
· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
· Assistance dogs are welcome.
Guidance On Applications:
Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly.
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email the recruitment team directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.
Deadline for applications: 12.00 noon on Friday 3rd May 2024
First interviews: Wednesday 15th May or Thursday 16th May 2024
Second stage interviews: Tuesday 21st May 2024
We would like the successful candidate to start as soon as possible.
The client requests no contact from agencies or media sales.
You will provide support to our Cost-of-Living Crisis Clinic Consultant to co-ordinate the efficient service delivery of our busy Cost-of-Living Crisis Clinics, used by clients who need assistance to make successful applications for: welfare benefits; social housing; lower utility and broadband tariffs; and crisis and general grants. You will work with a wide range of people internally and externally, providing support and supervision to volunteer advisers and helping clients.
You will be a confident communicator who will have the right blend and balance of strong administration skills with excellent interpersonal and customer-facing skills and legal knowledge, working for a charity supporting and enhancing the lives of people in the local community.
This role is central to Westway Trust’s commitment to deliver activities and events to the benefit of the North Kensington community. You will also work from and help to co-ordinate the delivery of our Cost-of-Living Crisis Clinic at our outreach site, St Luke’s Community Centre, EC1V.
Key responsibilities of the role include but not limited to:
General Duties
- Being the initial point of contact; receiving calls and emails from clients and referring agencies, , and booking client appointments in an efficient and timely manner
- Setting up and clearing away after Cost-of-Living Crisis Clinic sessions, (currently, Tuesdays, at St Luke’s Community Centre, 90 Central Street, Islington, EC1, and Wednesdays at Westway Trust, 1 Thorpe Close, Ladbroke Grove, W10). Sessions start at 9.00am and finish around 1.00pm
- Meeting, greeting and orienting (showing where the facilities are and H&S guidance) clients and volunteers
- Triaging clients on to our database and referring clients who are out of scope to other relevant organisations
- Assisting clients to complete online and paper forms both face-to-face and remotely
- Liaising in a positive manner with our stakeholders, eg. clients, other teams within Westway Trust, our funder, a City Law firm, and our hosts, Westway Trust and St Luke’s Community Centre
- Responsibility for monitoring our work, completing simple reports, writing case studies, making sure volunteers complete their data entry after advising clients, and running case management statistics using AdvicePro, our case management system) (training on AdvicePro will be provided)
- Recruiting, inducting, training and supervising volunteers both corporate (from the City) and lay (students and local residents)
- Casework; writing up case notes about clients helped
- Attending relevant meetings and training and keeping resources up-to-date
- General administration including: photocopying, scanning and record keeping, and coordinating the general day-to-day activities of the Cost-of-Living Crisis Clinics
- Effectively contributing to make our Cost-of-Living Crisis Clinics high performing in line with the values of Westway Trust
Appeals & Representation Duties
Responsibility for our legal appeals representation service, including:
- Triaging clients, including reading appellant’s hearing bundles to assess the merits of their case
- Case management of appellants’' appeal cases, (ie, smooth management of appellants' cases from inception to post-hearing)
- Attending hearings
- Guiding and case managing lawyers/law students on applications for leave to appeal/set aside to the Upper Tribunal/Judiciary, (from the Lower Tribunal). Full training will be given
Qualifications: You will have or be working towards a law degree or equivalent.
Knowledge and Experience:
- A good understanding of the law in any jurisdiction
- Experience of providing an efficient, customer focused service, with a personable and collaborative approach and ability to provide, develop and maintaining friendly positive relationships with customers, staff, volunteers and other stakeholders
- Good time management and organisational skills
- Excellent administrative skills
- High level of IT skills. Experience of using Microsoft Word, Excel and PowerPoint and database software (we use AdvicePro)
Personal Skills:
- Good people management/awareness skills
- Good communication and presentation skills, orally and in writing.
- Ability to work independently and on own initiative with minimum supervision
- Ability to work as part of a team in a multi-cultural and diverse environment
- An inquisitive mind and good problem solver
- Interest in civil law
- Good memory and research skills
- Demonstrable understanding and commitment to equality, diversity and inclusion
Connections to/understanding of North Kensington or the surrounding area is highly desirable
The client requests no contact from agencies or media sales.
Have you wanted to work in a role where you were able to make a difference every day?
Here, as a Medical Office Co-ordinator in our Medical Team, you’ll see the difference you and your team make to the lives of patients, their families and friends every day.
You’ll be part of a team of experienced professionals to learn from and learn with, delivering work you can take pride in.
The role:
You will provide administrative support to the medical team and support the efficient running of the Medical Office. This will involve administrative tasks including staff annual leave, maintaining the electronic filing system plus diary and meeting management.
The role provides an opportunity to research, interpret and summarise reports and documents both from internal sources and external sources such as the internet.
Another important aspect is the co-ordination and processing of ad hoc visitors, student doctors and overseas doctor placements to the Hospice, requiring liaison with multiple Hospice departments and external clinical partners.
About you:
You’ll have a record of experience in an administrative role or as a personal / executive assistant, aswell as experience of providing support across a department in a healthcare setting.
Bring your strong communication, organising, IT, attention to detail and writing skills, and we’ll give the opportunity to make a real difference to peoples lives. Every day.
As well as our competitive salary package and the opportunity to undertake an apprenticeship programme if desired, we offer a range of interesting benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
About Princess Alice Hospice:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Are you a sparky individual with a knack for providing excellent supporter services?
We are working closely with a great charity to recruit a Supporter Care and Fundraising Assistant, joining the team on an interim basis, you will be dealing with all initial enquiries via telephone and email. This is a varied and exciting role that will also see you supporting the fundraising team, providing administration and customer care to their existing and new supporters including processing donations and managing finance reconciliations.
You will need:
- Some experience working in a supporter care capacity
- Excellent communications and customer service skills
- Great attention to detail and organisational skills
- The ability to work in a fast-paced environment including building good rapport with internal stakeholders
Deadline: ASAP
Salary: Salary: £29,000 – £30,000
Location: Hybrid-London
Contract type- Contract
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Our consultant-led team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home.
Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most. Everyone at the hospice has a part to play in providing excellent care and support for local people facing life-limiting illnesses and their families.
The Role:
The Marketing Assistant will play a key role supporting the Marketing & Communications team in implementing the integrated communications strategy and providing marketing support for the promotion of hospice services and income generation activity.
Your day-to-day tasks will be varied, but typically will include assisting with delivering our social media calendar, creating engaging content for use across our communication channels, writing copy for press releases and arranging photo calls, assisting in print and publication production, and updating content on the website.
What you need:
The successful candidate will have experience working in a similar marketing role or have a qualification in marketing or communications and demonstrate a strong team ethic and creative flair. You must be highly organised and have excellent communication and relationship building skills. You’ll need to be able to work well within a busy team and able to work on a number of projects simultaneously.
Why Bolton Hospice?
You will be working within a friendly and dynamic team in modern, open plan offices (with flexible working and some home working if this suits you). We offer our employees generous annual leave (35 days a year including bank holidays), a contributory stakeholder pension scheme, life assurance, a healthcare cash plan, free parking (6 months on-site, 6 months off site) and excellent training opportunities.
Closing Date for Applications: Sunday 28th April 2024
Interviews will be held w/c 6th May 2024
Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone. Any offer of employment for this post will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy
The client requests no contact from agencies or media sales.
Do you have experience in managing diaries and supporting a committee or board members? Are you used to providing support to more than one executive at a time? Are you a proactive and highly organised individual looking to support executive directors in their mission to lead and collaborate effectively?
Work setting: Hybrid
Salary: between £37,000 and 38,800 per annum
Hours: Permanent, Full-time (35 hours per week)
Location: London
Closing date: May 2nd
TPP are recruiting a PA to Directors on behalf of our client, a charity dedicated to empowering girls and young women nationwide.
Benefits:
*25 day's holidays plus bank holidays, increasing 1 days per year to a maximum of 30 days.
*Up to 5 days paid volunteering days per year.
*Enhanced maternity leave.
*Pension scheme with up to 10% employer contribution.
*Life assurance of up to 4x the annual salary.
*Employee Assistance Programme.
*Healthcare cash plan and much more!
The Role:
As a PA to the Directors, you will play an essential role in in facilitating the smooth operation of the organisation by working closely with executive directors to provide leadership support.
Main responsibilities:
*Provide high-level support to two executive directors, handling communications and diary management.
*Be the first point of contact for executive directors, managing their inboxes and drafting communications on their behalf.
*Take accurate minutes during meetings and manage action logs, ensuring follow-up on commitments.
*Act as the secretariat for the directorate, leadership team, and project/programme boards, coordinating meetings, agendas, and logistical arrangements.
*Coordinate specific projects and events, providing administrative support and ensuring smooth execution.
*Manage finance processes including invoice payments, expenses, and team credit cards, ensuring compliance and accurate record-keeping.
*Collaborate with the Leadership Support team to streamline processes and improve efficiency across the executive leadership team.
Essential requirements:
*Strong time management skills to handle tight deadlines and conflicting priorities effectively.
*Excellent interpersonal skills.
*Proficiency in Microsoft Office and strong written and verbal communication skills.
*Ability to solve problems quickly and find innovative solutions.
*Experience in a PA/EA role supporting multiple executives and managing complex diaries.
*Experience in managing committees or boards, including agenda management and minute-taking.
*Familiarity with financial processes and handling confidential information with discretion.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are recruiting for an enthusiastic and proactive individual to join our Finance Team in the role of Finance Assistant.
The Finance Assistant supports all aspects of the Hallé’s work at the Bridgewater Hall, the Hallé Venues and concert halls across the UK.
The Finance Assistant works in a department currently comprising Finance Director, Finance Manager, Assistant Finance Manager and Finance Assistant.
The department is responsible for all aspects of the financial affairs of the Society and its related trusts. The Finance Assistant is responsible to the Assistant Finance Manager.
They take responsibility for processing the day-to-day transactions of the company across purchase ledger, sales ledger and the cash book, and ensure the smooth operation of the office. They will also need to work collaboratively with colleagues across the wider Hallé as well as with external customers and suppliers.
The post is full-time permanent based on a 36.25-hour week. Our core office hours are 09.00-17:15, from Monday to Friday. There is an option to work up to 50% of hours from home.
Consideration will be given to applicants wanting to work part-time at an appropriate level to meet the requirements of the role.
The client requests no contact from agencies or media sales.
Founded in 1903, Fauna & Flora is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.
Fauna & Flora is seeking qualified candidates for the position of Programme Assistant to deliver effective support to the Conservation Capacity & Leadership team. The successful candidate will assist the Director and Conservation Capacity & Leadership team members in delivering the programme’s targets, through administration, basic finance and logistical support, disseminating learning and communications. The role will in particular support Fauna & Flora’s conservation leadership, partner support, and professional development initiatives.
You will have strong relevant experience in an administrative role, with excellent numeracy, organisational and time management skills and a structured and methodical approach to work.
Your excellent interpersonal skills will enable you to build strong working relationships with colleagues. You will be a self-motivated team player and enjoy working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount. With excellent communication skills, you will have a proven ability to write for a range of audiences. Fluency in English is essential.
In return, the role offers the opportunity to work within an international, impactful and ground-breaking organisation, at the forefront of global conservation. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
The closing date for applications is 3 May 2024. Interviews are likely to take place during the week commencing 13 May 2024.
The client requests no contact from agencies or media sales.