Administration and communications jobs

Following two successful appointments of Salesforce Support Specilaists, we have two more exciting opportunities for 2x Salesforce Configuration Specialists to join our Salesforce team and help configure Salesforce for phase 2 of our organisational-wide rollout.  

Working with our existing team, they will help configure Salesforce to replace key legacy systems within our international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
 
About Mission Without Borders International 
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support.
 

About the role
Mission Without Borders is seeking an experienced Salesforce Configuration Specialist to focus on three key areas; Configuring a new Salesforce platform, integration of existing platforms, and supporting users around the world.

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialists and Salesforce team, configuring the new system as well as being the first point of contact for Salesforce support across all staff in all 18 countries. Working with the system solution designs and architecture design documents created by the Salesforce Systems Architect, they will configure a brand-new Salesforce platform for program and beneficiary management. They will also need to ensure it is integrated with our existing NPSP donor management platform and works with other systems and services across the organisation.

In addition to configuration, they will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our International Project Manager and Salesforce Developer and Product Owner to manage change requests. 

Who we are looking for 
You will have proven experience as a Salesforce Administrator and strong experience implementing new configurations from scratch. Educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. NPC would be an advantage. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise competing tasks. You must be able to translate solution designs and technical designs into working solutions. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Hillingdon Cove Mental Health Crisis Alternative in Hillingdon.

Sounds great, what will I be doing?

As a Peer Support Worker, you will manage a caseload of clients requiring early intervention or preventative mental health support, delivering individual and group-based activities that promote recovery, wellbeing, and community engagement. You will clearly communicate the service's aims and pathways, enabling clients to co-produce their support plans and empowering them to engage with professionals across housing, health, employment, and social care. Working flexibly within a team, you will ensure service coverage, uphold safety and safeguarding procedures, and support the delivery of co-produced peer networks and community initiatives. You will also maintain accurate records, ensure timely referrals and assessments, and participate in supervision and development processes, all while contributing to a high-quality, person-centred service.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

A candidate will have lived experience of navigating mental health care pathways, such as emergency department visits, acute admissions, or engagement with community mental health services, and a strong understanding of the issues faced by individuals with a range of mental health conditions. They will demonstrate the ability to offer support with empathy, dignity, and respect, while rapidly building trust with service users, carers, professionals, and peer workers. Excellent verbal and listening skills are essential for engaging effectively during crises and in day-to-day interactions, both face-to-face and over the phone. The candidate will also have a good understanding of local mental health and wellbeing services, recovery tools, and safeguarding practices, with the ability to assess needs, risks, and aspirations and provide appropriate signposting. Strong prioritisation, time management, and the ability to work dynamically under pressure are key, alongside good literacy and numeracy skills, proficiency in IT including MS Word, Outlook, and internet use, and the ability to produce clear written correspondence. They must be able to work independently and collaboratively as part of a team, support the induction of new peer staff and volunteers, and demonstrate excellent communication and partnership-building skills to contribute positively to a person-centred, recovery-focused service.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Croydon.

Sounds great, what will I be doing?

Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service.

You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery.

This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting people with mental health needs and complex challenges in floating, outreach, or accommodation-based services. They should demonstrate a strong understanding of recovery principles and be confident in delivering person-centred support, including key working, support planning, and risk assessments to promote independence.

A good knowledge of issues facing the client group—including mental illness, substance misuse, and housing-related risks—is essential, along with the ability to liaise effectively with external professionals to develop support packages.

The role requires knowledge of housing management (including maintenance and repairs), health and safety in accommodation and home settings, and safeguarding protocols. The candidate must have a good understanding of welfare benefits, housing options, and related legislation.

Strong communication, literacy, numeracy, and IT skills are key, including the ability to accurately record client information. The role requires self-motivation, initiative, teamwork, flexibility to work evenings or weekends, and the ability to travel across the borough.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Our client, an independent mission-driven charity, is seeking a Senior Operations and Governance Officer to provide essential support across corporate governance and organisational planning functions. This role is central to ensuring that leadership and strategic processes run efficiently, effectively, and in alignment with good governance practices.

This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.

Key responsibilities include:

• Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
• Taking high-quality and accurate minutes and tracking actions to ensure follow-up
• Supporting governance and compliance processes, including maintaining the risk register and statutory records
• Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
• Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
• Acting as a point of contact for trustee-related queries and supporting induction and development processes

 
We are looking for someone with:

• Significant experience supporting board and committee governance
• Proven ability to take and manage high-quality minutes and meeting outputs
• Experience working with stakeholders at all levels, including senior leadership and trustees
• Excellent organisation, attention to detail, and ability to manage multiple priorities
• Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
• A collaborative, adaptable approach and a commitment to inclusive working practices

This role offers the opportunity to join a committed and supportive team, helping to shape and support the delivery of the organisation’s mission.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Wandsworth.

Sounds great, what will I be doing?

The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have proven experience working with individuals experiencing mental health and/or dual diagnosis issues, with a solid understanding of crisis management and how to provide respectful, person-centred support. They should have knowledge of mental health legislation, including Care Programme Approach (CPA) processes, and be familiar with a range of recovery models.

The role requires the ability to work both independently and as part of a team, including supporting the induction of peer staff and volunteers, and working collaboratively with frontline statutory services such as the NHS. Awareness of health and safety and safeguarding procedures is essential.

Candidates must be able to work flexibly across the week, including weekends and bank holidays. Strong IT, literacy, and numeracy skills are required, along with the ability to produce clear written communication and use common software such as MS Word and Outlook.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. 

The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.

In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.

The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.

Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.

The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.

This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Interviews will be held at our head office on 26th August 2025

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Creative Support have a new position available for an Internal Auditor. You will work as part of a small team to oversee the proper governance of financial compliance across the organisation, both within our care services across the country and our head office departments.

This will include:

• Conducting proactive internal finance audits of social care services.

• Conducting proactive internal finance audits of head office departments.

• Conducting reactive fraud and financial abuse investigations.

• Contributing to policy reviews surrounding both client and corporate finances.

• Conducting finance training.

• Working on the continuous improvement of systems relating to both corporate and client finances.

• Developing fraud awareness campaigns across the organisation.

This is a fantastic opportunity to make a difference to the lives of at-risk adults within the charity sector.

We are looking for candidates with a high level of self-motivation and excellent organisation skills to join our Investors In People team, who are also Made in Manchester Awards Team of The Year 2024. You will have a strong work ethic and the ability to form relationships across the organisation. 

It is essential that you have a high level of numeracy and written communication, including effective report writing and a sensitive approach to providing feedback. You will also be able to carry out training with small groups and appropriately manage financial investigations should these be required.

This is a very varied role with the opportunity to really develop your skills and to impact on the organisation at a strategic level. Training and ongoing support will be provided. Travel will be required, including some overnight stays. This is paid for by the organisation and subject to flexibility approved by your line manager. A full driving licence is preferred but not essential.

Vacancy Reference Number: 84074

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

 

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Homelessness Service in London.

Sounds great, what will I be doing?

In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced 
Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have knowledge, experience, or relevant qualifications in housing and homelessness legislation, including the Homelessness Reduction Act, private rented housing, eviction processes, and tenant rights. They should also be familiar with welfare benefits legislation, health and safety, and the root causes of homelessness, with the ability to design effective interventions.

Experience working in a fast-paced, target-driven environment is essential, along with strong case management skills and the ability to manage a busy caseload independently. The candidate should be solution-focused, proactive, and committed to delivering high-quality, outcome-based client work.

Excellent communication, organisational, and customer service skills are required, as well as the ability to build strong relationships with both colleagues and the public. Proficiency in using databases and IT systems for accurate record-keeping, planning, and reporting is essential. A flexible, team-oriented attitude and a socially conscious approach to supporting vulnerable individuals are key to success in this role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Vision North Somerset is the leading charity supporting people affected by sight and hearing loss in North Somerset through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers.

If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight and hearing loss, you could be just who we are looking for!!

We currently have an exciting opportunity for an Operations Manager to join our successful and experienced team.

Location (UK): Office Hybrid* - London
Benefits: Read more about the excellent benefits we offer on our website
Travel: Occasional travel to other Versus Arthritis offices
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We’re seeking a Supporter Journey Officer to join our Innovative and Performance team, supporting the work of the Income and Engagement directorate by delivering an inspiring and impactful programme of stewardship to our contactable community.

It is an increasingly exciting time to join Versus Arthritis, a leading national charity delivering world class research and services, and campaigning on issues that matter most to people with arthritis.  
 
The Supporter Journey Officer is a new role within the Supporter Journey team. This role will suit a proactive team player who has experience in the fundraising sector together with a keen interest in, and knowledge of, supporter experience and stewardship. Strong communication skills – both written and verbal - are a must.

About the role

As the Supporter Journey Officer, you will assist the Supporter Journey Manager with the development and elevation of an integrated supporter journey programme at Versus Arthritis, ensuring our contactable community receives a consistent and highly engaging supporter experience, which builds loyalty and inspires action. 

This will include delivery of audience focused, integrated organisational journeys that build on our highly motivated community of supporters, based on shared values. These journeys will be managed across our platforms and audiences to significantly grow our voluntary income and lifetime value. You will be responsible for the delivery of communications across channels, including email, post and text messaging, ensuring accurate and timely implementation of agreed communications.

Central to increasing loyalty and inspiring positive action from our audience, we share the extent of the work being done by Versus Arthritis for the 10 million people in the UK living with arthritis. Alongside product managers, you will work to optimise in-product journeys across the organisation through consultancy and shared learning. You will work collaboratively with the head of department and other directorate colleagues to create and embed a fundraising and engagement culture across the organisation.

A key part of the role is to provide practical, administrative support and to lead on facilitating the collection of insight evaluation and future development, ensuring this supports team performance and learning. We’re a small and dynamic team at the forefront of innovating the charity’s Income and Engagement directorate.

This is a unique opportunity to shape how we communicate with our supporters across multiple channels – including email, post and SMS – ensuring that everyone who interacts with Versus Arthritis feels valued, inspired, and connected to our cause. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience writing in different styles and producing content for different audiences. 
• Experience delivering audience focused engagement strategies and communications, with excellent copywriting skills.
• Creative and curious, excited to research and test new ways of engaging with supporters, with an appetite to learn about approaches from across and beyond the sector.
• Strong data analysis and problem-solving skills, with an audience and insight-led approach, keeping the supporters’ best interests at the heart of decision-making.
• Excellent stakeholder management skills and the ability to engage with and influence others, both internally and externally, in person and in writing.
• A proactive ‘can do’ attitude and desire to learn and develop as the team’s influence and input grows. 
• The ability to work on different priorities and manage time effectively to meet deadlines.
• An interest in improving the lives of people with arthritis and the willingness to gain knowledge of arthritis and musculoskeletal conditions.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interview date is to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Governance Officer

Do you have a governance and administrative background?

The ombudsman service that deals with complaints from higher education service users are looking to recruit a Governance Officer, so if this sounds like you… then apply today!

Position: Governance Officer

Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)

Hours: Full time open to part time with a minimum of 28 hours per week.

Salary: £40,583 plus great benefits, including Defined Benefit Pension Scheme, generous annual leave allowance, contribution to gym membership

Contract: Permanent

Closing Date: 27th August 2025

Interview Date: Interviews will be held at the Reading office from week commencing 22 September 2025.

About the Role

The Governance Officer provides efficient, proactive and values led governance support to ensure that all governance work is achieved within set time scales.

Duties include
 

• Supporting the Head of Leadership Office & Governance to ensure that the organisation keeps up to date and fulfils all governance and charity requirements whilst promoting, implementing and monitoring good governance policies and procedures;
• Support delivery of organisational compliance with reporting and meeting the regulatory requirements of Companies House and the Charities Commission through maintenance of the organisation’s on-line accounts.
• Planning and arranging the annual schedule of Board and Committee meetings and manage logistical requirements including diary liaison for the meetings;
• Acting as liaison person for Board members (booking hotels, dealing with expense claims,responding to routine queries etc.);
• Administering the whole process of Board & Committee meetings including minute taking and drafting clear, well structured, Board and Committee papers.

Full details of the job and person specification can be found once you click to apply.

About You

You will have a strong governance or administrative background in a professional setting and be able to deal with complex organisational duties as well as more routine administrative tasks, you will be resilient with excellent interpersonal and communication skills.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Governance, Governance Officer, Governance Administrator, Admin, Administration, Administrator, Governance Support Officer, Governance Support. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Purpose of the job

This is an exciting opportunity for a proactive and relationship‑focused individual to join our Corporate Partnerships team. The role will be a mix of managing and growing existing partnerships and supporting new business activity.

You’ll work closely with the Corporate Partnerships Manager and other colleagues across the team to ensure that our corporate partners feel valued, supported, and inspired by the impact they are helping to create. You’ll also contribute to building our pipeline, identifying potential new supporters, making first contact, and helping to develop tailored proposals.

While you don’t need to be an expert from day one, you will bring energy, curiosity, and great interpersonal skills, along with the ability to deliver excellent partnership experiences.

Key Responsibilities

Account Management

• Support the management of existing corporate partnerships, ensuring they are well‑stewarded and achieve agreed objectives.

• Coordinate partnership activities, such as volunteering days, events, campaigns, and communications.

• Work with internal teams (Marketing, Impact, Delivery) to gather and share inspiring impact stories and updates with partners.

• Track and report on partnership deliverables and KPIs.

• Identify opportunities to deepen existing partnerships, such as additional projects, campaigns, or employee engagement activities.

New Business Support

• Research and identify potential new corporate partners.

• Assist with approaches to prospective partners, including outreach emails, calls, LinkedIn networking, and event attendance.

• Support the development of high‑quality proposals, presentations, and budgets for senior stakeholders.

• Help maintain and grow the new business pipeline.

Communications & Events

• Work with Marketing & Comms to produce engaging partnership content for social media, newsletters, and impact reports.

• Represent UK Youth at external networking events, conferences, and partner‑related activities.

Data & Administration

• Keep all CRM records accurate and up to date.

• Support due diligence processes for both new and existing partnerships.

• Ensure donations are processed, recorded, and recognised appropriately.
   

Why join UK Youth?

By working at UK Youth, you’ll be joining a friendly and committed group of people tackling the systemic problems letting young people down. You’ll also be part of a passionate, values‑driven team who believe in the power of partnership to transform young people’s lives. This role offers the chance to:

• Develop your skills in corporate fundraising, account management, and partnership development.

• Build strong relationships with a variety of high‑profile corporate supporters.

• Work across departments to deliver engaging, impactful partnerships.

• Contribute to meaningful projects that make a difference in young people’s futures.

• Gain hands‑on experience in developing and pitching new partnership ideas.

You’ll have access to opportunities for professional development and ways to connect with colleagues, whether through lunch‑and‑learn sessions or away days at our outdoor learning centre, Avon Tyrrell.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme
   

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Friday 22nd August 2025 at 23:59 (Midnight)

Provisional Interview Dates: w/c 1st Sept 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About us

Project Art Works is an independent charity and arts organisation that collaborates with neurodivergent people, families, caregivers, and people working in culture and care. We believe that art can, through both its process and its final form, reflect and articulate ideas that transcend difference and reach people. 

Job description

Project Art Works is seeking an experienced Philanthropy and Donor Manager to help drive our charity to diversify and grow our income across corporate partnerships, individual giving, donors and philanthropy. Working closely with an experienced and gifted team, this is a newly created opportunity for a motivated individual to develop and implement a strategy, applying their ideas and networks to realise our ambition.

The role will help to drive the financial sustainability of our work by cultivating and managing new relationships to support our award-winning charity.

This will include: 

• Development of a pipeline of new individuals and national businesses / corporates / high net worth individuals through networking, relationship building and stewardship of supporters.
• Developing and managing a prospect pool for major gift cultivation, researching relevant donors, facilitating introductions, and bringing them onboard.
• Client facing: representing the organisation alongside other team members as required.
• Growing income outside of trusts and foundations, tracking and reporting progress, from our commercial operations based on co-agreed ambitious, set targets and KPIs.
• Cultivating an entrepreneurial culture whilst staying true to our values and vision.
• Work independently to identify plan and implement creative growth strategies to increase donations and partnerships.
• Work in collaboration with the Project & Communications Manager to develop and deliver marketing campaigns that drive increased unrestricted revenue.
• Ensure that all enquiries are followed up and lead the process from start to finish.
• Produce quarterly reports for the Senior Management Team and Board.

The role requires strategic, long-term thinking with support from the Senior Management Team, and you must demonstrate a proven track record of developing and implementing successful long-term income generation strategies. 

We are looking for someone who is passionate about disability rights, is a strong communicator, highly motivated and experienced in supporting charities to grow unrestricted income, and at identifying and maximising opportunities for growing revenue.

Contract: 2 year fixed term contract. 28 hours per week. Based in Hastings with flexible working / working from home as required. We are open to discussion on the hours and working pattern for the right candidate.

Person specification

Mandatory:

• Experience of researching new business/prospects and of relationship building.
• Demonstrated success in identifying, cultivating and managing a high value and diverse portfolio of major donors.
• Experience of working within a results-oriented environment, with a record of developing and achieving KPIs and targets.
• Excellent interpersonal and verbal skills and with proven experience of managing or liaising with high value customers, partners or supporters.
• Proven experience of cross-team working and liaising with multiple stakeholders

Ideally:

• A demonstrable interest in disability rights, ethical fundraising, and visual arts practice.
• Excellent administration and organisation skills, demonstrating the ability to manage conflicting priorities and meet deadlines whilst working under pressure.  
• Strong written and verbal communication skills.
• Ability to work well as a member of a team as well as on own initiative.

How to apply

Please send your CV with a cover letter detailing your suitability for the role and how you meet the Person Specification. Please apply by the 29 August.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate.

Sounds great, what will I be doing?

This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact.

As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers.

The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges.

Interview Process:

Interviews will be held at our Head Office in London on 2nd and 4th September 2025

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.