Administration and communications officer jobs

Reporting to the Director of Fundraising, you will play a key supporting role within the fundraising team, assisting the Corporate Partnerships Manager and the Communications team. With a key aim of delivering agreed activity and growing income from corporate partnerships.

This role focuses on supporting the identification and recruitment of new regional, national and international corporate supporters, while also playing a lead role in managing and stewarding existing partnerships, with particular responsibility for communications activity and delivery of sponsorship activities and events.

World Horse Welfare has seen a substantial growth in corporate support over the past four years, so this post presents significant opportunities to be part of a growing income stream as the charity celebrates its centenary in 2027.

Whether you’re a recent graduate with a willingness to learn or an experienced candidate ready to hit the ground running, we offer a competitive salary tailored to your experience — starting at £28,000 per annum for entry-level applicants and up to £34,000 per annum for those with proven expertise. You’ll benefit from a supportive environment, opportunities to grow, and the chance to make a real difference from day one.

KEY RESPONSIBILITIES

Supporting New Business Development

• Assist in researching and identifying prospective regional, national and international corporate partners aligned with the organisation’s mission and values
• Support the development of tailored proposals, pitches and presentations for potential corporate supporters
• Help prepare outreach materials, including emails, decks, and briefing documents
• Maintain and update prospect pipelines and CRM records
• Attend meetings and events with prospective partners, taking notes and following up on actions
• Work closely with the charity’s rescue and rehoming centres and wider team to identify new corporate funding and partnership opportunities.

Managing Existing Corporate Partnerships

• Provide day-to-day support in the management of existing corporate accounts
• Build and maintain strong working relationships with partner contacts
• Ensure partnerships are delivered in line with agreed objectives and timelines
• Support the monitoring and reporting of partnership performance and impact
• Attend events linked to corporate supporters to represent the charity, with UK-wide travel sometimes required
• Help organise and attend large corporate volunteer days at the charity’s rescue and rehoming centres

Communications & Engagement

• Maintain a strong understanding of World Horse Welfare’s work to ensure relevance in our corporate partnership work
• Develop close working relationships with Communications team and work closely with them on creating and scheduling of agreed corporate content in line with communications schedules.
• Coordinate and deliver partnership communications, including newsletters, updates, impact reports, and social media content
• Lead on gathering content to form the basis of partnership communication obligations
• Work with internal teams to ensure consistent and high-quality messaging including drafting copy in line with brand messaging, obtaining appropriate images, developing related materials and ensuring approval processes are followed.
• Support the planning and execution of partner engagement activities, campaigns, and events
• Ensure partners receive appropriate recognition and visibility in line with agreements

Sponsorship & Agreement Management

• Assist in drafting and managing sponsorship agreements and partnership contracts
• Track and fulfil contractual benefits (e.g. branding, hospitality, social media, volunteering, speaking opportunities)
• Maintain accurate records of deliverables and ensure all obligations are met
• Support the review and renewal of agreements

Administration & Reporting

• Maintain accurate records within the CRM system
• Track income, pledges, and invoices
• Support preparation of reports and presentations
• Provide general administrative support to Corporate Fundraising Manager and Director of Fundraising in relation to corporate support

ABOUT YOU
Essential:

• Strong written and verbal communication skills
• Excellent organisational skills with attention to detail
• Ability to manage multiple tasks and deadlines
• Strong relationship-building skills
• Proficiency in Microsoft Office Applications – including Word, Excel, PowerPoint
• Proactive and eager to learn
• Strong interpersonal skills
• Collaborative approach and working style, able to work effectively across teams
• Creative thinking
• Passion for the organisation’s mission
• Willingness to travel

Desirable:

• Experience of managing corporate partnerships, or comparable transferable skills
• Experience with using CRM systems for profiling and building relationships
• Understanding of charity corporate partnerships
• Business development experience
• Experience of working in a charity fundraising team

About the role

You’ll be responsible for the day-to-day contact with healthcare professionals and NHS Trusts so that breast cancer patients get the right support at the right time. Here for You provides people diagnosed with breast cancer personalised and timely access to all of Breast Cancer Now’s trusted information and specialist support via a single healthcare professional referral.

You’ll build and enhance the relationships we have with NHS Trusts and healthcare professionals so that the referral route to Breast Cancer Now is integrated into their processes and procedures. You’ll also work with colleagues across the support and influencing directorate, as well as contributing to our monthly reporting.

About you

We’re looking for someone with excellent communication and presentation skills, who is comfortable with multi-tasking and being proactive. You’ll be highly organised, with the ability to adapt to changing circumstances.

You’ll be experienced in building positive relationships with colleagues and external partners alike.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role can be primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£28,000 to £29,000 per annum if Sheffield based

£30,00 to £31,000 per annum if London based

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

Closing date: Friday 3 July 2026, 09.00am

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview date: Tuesday 21 July 2026

Job Title:  Officiating Social Impact Officer

Reporting to:  Cricket Development Manager

Location: Trent Bridge, Nottingham, NG2 6AG

Hours: Part-Time 21 hours per week/3 days (some evenings and weekends)

Salary: £ 15,600 pa. (£26,000 per annum pro rata)

Trent Bridge Community Trust is seeking a passionate and driven individual to lead on an impact-led approach to using the power of sports officiating to make a meaningful difference in communities across the county.

This role offers an exciting and unique opportunity to shape a new direction for officiating, with a strong focus on using umpiring and scoring as vehicles to improve physical and mental well-being, build confidence and reduce loneliness, particularly in non-cricketing communities.

You will have the opportunity to shape and deliver development opportunities, such as mentoring programmes and engagement initiatives, while growing and supporting strong networks that help officials feel connected and valued.

You will oversee the Officiating Administrator, who will manage systems and administration, allowing you to focus on leading engagement, development and impact with the autonomy to influence the programme’s development. You will also work closely with the Nottinghamshire Officials Advisory Group, chairing their sessions and working with volunteers to increase the group’s impact.

To be successful in this role, you will need to be confident in engaging with a wide range of people and communities, with a strong ability to communicate effectively across different environments. You will be committed to working collaboratively with internal and external stakeholders and understand the value of social impact in sport, particularly in supporting well-being, confidence and connection. You will also be proactive and self-motivated, with the ability to take initiative in shaping and developing the programme.

This is a flexible, part-time role offering the chance to take ownership of an important area of work, contributing both to the growth of cricket and the well-being of people across Nottinghamshire.

If you’re passionate, motivated, and ready to make a difference, we’d love to hear from you.

1. RELEVANT GENERAL OBJECTIVES

(Source: 2021-2025 Strategic Plan)

• Invest in Trent Bridge so that it retains its Test Match status and is seen as a year round entertainment destination and as a hub for cricket in Nottinghamshire.
• Create a culture of winning teams that provides sustained success for Nottinghamshire and England.
• Drive participation growth and positive change by taking projects and programmes into communities throughout Nottinghamshire.
• Maintain the club as a financially and commercially sustainable organisation at the heart of our community.
• Innovating across all departments to create success through delivering the best playing, partner, member and supporter experiences in cricket
• Attracting, inspiring and retaining the best people by creating a playing and working environment that is enjoyable, challenging and fulfilling

2. SPECIFIC ROLE PROFILE

To lead and coordinate a programme which recruits, engages, retains and develops umpires and scorers across the county, with a particular focus on using social impact and wellbeing outcomes to grow officiating in non-cricketing communities.

The role will focus on engagement, development and impact, working alongside an Officiating Advisory Group Administrator who will support delivery through systems, logistics and appointments.

Priority Focus Areas

A. Recruit – Engage and attract new umpires and scorers, particularly from underrepresented and non-cricketing communities.

B. Convert – Support new officials to become active and confident through structured engagement and early experiences.

C. Develop and Retain – Develop strong mentoring programmes and development opportunities to create belonging and progression.

D. Social Impact and Insight – Evidence and apply the mental, physical and social wellbeing benefits of officiating.

E. Networks and Community – Strengthen connections across officials through inclusive and active networks.

F. Partnership – Work with internal and external stakeholders to expand officiating opportunities outside the traditional cricketing community.

A. Recruit.

• Develop and promote officiating opportunities to a wide and diverse audience.
• Support the promotion of ECB umpire and scoring courses, working alongside the Officiating Administrator.
• Tailor opportunities and engage female, ethnically diverse, young adults under 25 and older adults over 50 to position officiating as a rewarding and beneficial activity.

B. Convert.

• Build relationships with newly trained officials to support their transition into active officiating.
• Deliver engagement initiatives such as a New Umpire Development Day, focusing on confidence, skills and community-building.
• Provide regular communication and encouragement to support early match experiences and progression.
• Work with partners and volunteers to ensure new officials are provided with appropriate opportunities.
• Use insight and data to identify individuals needing additional support.

 

C. Develop and Retain.

• Develop and oversee mentoring programmes for new and developing officials.
• Work with volunteers to shape and deliver a year-round CPD programme for umpires and scorers.
• Lead engagement initiatives that enhance the experience of being an official, including networking events and recognition.

D. Social Impact and Insight.

• Develop a framework to measure the social impact of officiating, including mental well-being, physical activity, social connection, loneliness and employability skills.
• Produce case studies to highlight the positive impact of officiating across different demographics.
• Use insight to inform programme design, funding applications and stakeholder engagement.

E. Networks and Community.

• Support a connected network of umpires and scorers across the county.
• Maintain active communication channels to drive engagement and peer support.
• Support volunteer representatives to manage and grow special interest networks.
• Ensure officials feel supported, valued and connected to the wider community.

 

F. Partnership.

• Build relationships with community organisations, education providers and partners to expand officiating opportunities.
• Work with internal partners to increase the community reach of officiating programmes.
• Contribute to funding applications using social impact evidence.

3. KEY PERFORMANCE INDICATORS

• · Number of new officials recruited, including from non-traditional cricket audiences.
• · Conversion rate of newly trained officials into active participants.
• · Number of officials engaged in mentoring and development programmes.
• · Participation rates in CPD and development activities.
• · Growth and engagement in officiating networks and communities.
• · Number of new partnerships with community organisations and stakeholders.
• · Evidence of improved well-being outcomes (mental, physical and social) among participants.
• · Number of social impact case studies and reports produced.
• · Successful use of social impact data to secure funding or investment.
• · Percentage of officials who report feeling connected, supported and valued within the network. 

PERSON SPECIFICATIONS

Essential

• Experience of working in sport or community development.
• Experience of engaging and working with a wide range of people and communities.
• Experience of planning, delivering and evaluating programmes or initiatives.
• An understanding of the value of social impact in sport, including how participation can support physical and mental well-being.
• Knowledge of sport and the role it can play in engaging individuals and communities.
• An understanding of community engagement, particularly working with diverse groups and reducing barriers to participation.
• Strong communication skills, with the ability to engage effectively with a wide range of people and communities across different environments.
• Ability to build and maintain effective relationships with volunteers, partners and stakeholders.
• Strong leadership and facilitation skills, with the confidence to lead and chair groups.
• Strong organisational and planning skills, with the ability to manage multiple priorities.
• Ability to work independently and take initiative in shaping and developing programmes.
• Comfortable using data and information to support decision-making.
• A willingness to undertake basic training in cricket umpiring and scoring.
• An outgoing, friendly and supportive personality, with the confidence to engage a wide range of people and communities.
• Passionate, reliable and dependable, with a strong commitment to using sport to create positive social change.
• Ability to work independently with minimal supervision, taking ownership and showing initiative.
• A positive and collaborative approach to working with colleagues, volunteers and partners.
• A strong commitment to equality, diversity and inclusion, with a focus on engaging underrepresented communities.
• Flexibility to work evenings and weekends where required.
• Ability to travel to multiple locations across the county to deliver engagement.
• Holds or is willing to undertake an Enhanced DBS check.

Desirable

• Experience of producing and using insight to evidence or inform delivery, including social impact measures.
• Experience in facilitating group meetings or forums.
• Experience of supporting or working with volunteers.
• A strong knowledge of social impact, including the use of insight, measurement and benchmarking.
• Knowledge of cricket and cricket officiating.
• Applied knowledge of how sport and physical activity can support health, well-being and social outcomes.
• Ability to analyse and apply data and insight to measure and demonstrate impact.
• A relevant qualification in sports development, community development or a related field.
• A qualification in sports officiating.

HOW TO APPLY

Closing date for receipt of applications will be: 12 noon on Monday 13th July 2026

Interview dates: Thursday 16th and Friday 17th July

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect the same commitment from all staff and volunteers

We are an equal opportunity employer. we celebrate diversity and are committed to building an inclusive environment for all employees. when submitting your details, please let us know if you require any support or reasonable adjustments during the interview process

No agencies please

Communications & Marketing Officer (Maternity Cover)

Reports to: Communications & Marketing Manager

Salary: £32,000

Hours: Full-time (1.0 FTE). Currently 32 hours over four or five days per week.

Location: Hybrid, with London office and remote working. 

If you want to join a small, ambitious, dynamic team that works at a global level to make a difference, then this role is for you! Communication is a crucial part of the World Hepatitis Alliance (WHA)’s work, and you will be joining at the start of a new strategy period.

Hepatitis is now the world’s deadliest communicable disease, claiming 1.34 million lives each year. Yet the world has everything it needs to eliminate it, including affordable testing and treatment, a vaccine for hepatitis B, and a cure for hepatitis C. Lack of awareness, stigma and discrimination in society, and a lack of action by decision makers, has stalled hepatitis healthcare worldwide. As a result, 287 million people are living with the virus, but only a small fraction know.

We are looking for someone to position WHA and the hepatitis cause within the global health landscape.

The successful candidate will deliver high impact multi-channel global campaigns to communicate our work to key stakeholders. We are looking for a communications all-rounder, with skills across content creation, copywriting, marketing, and social media. The ideal candidate will be a proactive, creative problem solver, ready to turn their hand to a wide range of projects.

In return, you will enjoy our innovative flexible working arrangements, a generous annual leave allowance, up to 5% matched pension contribution, and the chance to make a real difference to the lives of people affected by viral hepatitis around the world.

Roles and responsibilities

• Work effectively to create high-impact digital and print communications for WHA teams
• Deliver content for our flagship campaigns, including World Hepatitis Testing Week, World Hepatitis Day and NOhep
• Manage WHA and NOhep social media accounts on LinkedIn, X, Bluesky, Facebook and Instagram
• Update WHA’s suite of websites to align with campaigns
• Conduct regular email communications
• Develop and implement successful paid digital promotion strategies
• Monitor and evaluate all digital channel performance, optimising approaches to increase reach and engagement
• Manage third-party suppliers and consultants
• Copywriting, sub-editing and proofreading
• Design of social media graphics, reports, and infographics
• Produce press releases and conduct media relations

Person specification

The Communications & Marketing Officer works across multiple projects and needs to be able to turn their hands to a range of tasks. They are a self-starter and problem-solver, using their skills to create engaging content.

Experience

• Experience working in a marketing/communications/PR or similar environment
• Experience implementing multi-channel advocacy, awareness-raising and/or behaviour-change campaigns
• Experience working in and/or an understanding of global health and international development
• Experience in managing organisational social media
• Experience in managing freelance contributors and suppliers to ensure they deliver on time, to budget and specification 

Skills and abilities:

• Social media content generation and management skills, with experience of HootSuite or other scheduling platforms
• Clear, precise and engaging writing skills; including experience of producing articles, reports and blog content
• Design skills, with a good knowledge of the Adobe Suite
• Web management skills, with experience of WordPress and analytics
• Knowledge of MailChimp or other email platforms, and the management of mailing lists
• Accurate proof-reading skills, with clear attention to detail
• Proven ability to manage complex projects from start to finish
• Creative thinking capability and the confidence to own ideas
• Confidence in communicating with people from different cultural backgrounds
• Confidence using online analytics to assess the effectiveness of campaigns and using feedback to improve future activities

How to apply

To apply, please email us a CV and a cover letter highlighting how you meet the person specification.

Applications will be taken on a rolling basis, and successful candidates invited to interview.

About Barnabas Aid

Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians.

Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational.

There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles.

Overview

The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team’s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team’s work.

Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners.
 

Key Responsibilities

Salesforce administration and systems support

• Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes.
• Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues.
• Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics).
• Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates.
• Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows

Administrative support to the Quality Director and team coordination

• Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders.
• Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent).

·Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently.

Research and special projects (Quality assurance, MEAL and learning)

• Undertake defined research tasks to support the Quality Team’s priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails).
• Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes.
• Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation.

·Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team.

Pre-Committee Proposal Scrutiny

·Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring:

oProposals are internally consistent;

oProposed solutions credibly meet the identified needs;

oThe response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature;

oBeneficiary selection is conducted appropriately and can be justified;

oThe proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid’s project policies;

oRelevant harms have been considered and mitigated;

oA proportionate M&E approach is in place;

oPrudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified.

·In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors.

·Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee.

Post-Committee Follow-up

·Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc)

·Draft, for regional team’s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants.

Compliance, confidentiality, and continuous improvement

• Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied.

·Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate.

Other duties

The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
 

Person Requirement

Essential

·Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively

participating in its life and community. Committed to affirming and signing Barnabas Aid’s Statement of Faith.

·Educated to degree-level or equivalent, with strong administrative and systems experience.

·Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work

·Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines.

·Experience administering or providing ‘super-user’ support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards.

·Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records.

·Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences.

·Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders.

·Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently.

·Ability to produce clear reports/briefings and summarise research into practical recommendations.

·Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems.

·Discretion and good judgement when handling confidential/sensitive information.

Desirable

·Experience working in the charity, international development, or faith-based sector.

·Salesforce administration training/qualification (or equivalent CRM certification).

·Training in research methods, MEAL, data analysis, or quality/process improvement

·Experience in grants administration, governance support, programme/project support, or compliance-focused roles.

·Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events).

·Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope).

·Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes.

·Understanding of grants governance, restricted funds, and/or donor intent in a charity setting.

·Experience working in a distributed/remote team environment.

Personal Qualities

·Service-minded and collaborative; enjoys enabling others to do their work effectively.

·Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues.

·Curious and methodical; able to work independently on research tasks and present findings clearly.
 

How to Apply

Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.

Candidate Support Officer

£27,250 | 6 Month Fixed Term Contract
Central London | Hybrid Working (20 percent office based)
Full time, 35 hours per week (9 to 5)

Interviews: 15th and 16th June | ASAP start

The opportunity
A well established professional membership organisation is looking for a confident and organised Candidate Support Officer to join their busy team.
This is a fantastic opportunity to work in a structured and professional environment, supporting the delivery of high profile assessments while playing a key role in ensuring a smooth and positive candidate experience.

You will be working in a process driven environment where accuracy, organisation and the ability to manage multiple priorities are essential.

The role
You will sit within a candidate services team, supporting the coordination and delivery of assessments and acting as a key point of contact for candidates and stakeholders.
Key responsibilities include

• Managing enquiries via email, phone and in person
• Processing applications, checking eligibility and handling associated fees
• Maintaining accurate candidate records using internal systems and databases
• Issuing communications including admission details and results
• Supporting candidate communications and website updates
• Producing data for reporting and service improvement
• Assisting with the delivery of assessment activity when required
• Supporting wider administrative processes including payments and invoicing

About you
To be considered for this role, you will need to demonstrate

• Relvent experience in an office based administrative role
• Strong customer service skills and the ability to communicate professionally with a range of stakeholders
• Experience using databases or CRM systems
• Excellent attention to detail and a high level of accuracy
• The ability to manage competing priorities and work to deadlines
• Strong written and verbal communication skills
• Good working knowledge of Microsoft Office

You will be organised, proactive and comfortable working both independently and as part of a team.

Additional information
This role offers hybrid working with a requirement to attend a central London office for part of the week.
Due to the level of interest expected, we may not be able to respond to every application individually. All applications will be reviewed and if your experience aligns with the role, we will be in touch to discuss next steps.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.

Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications. 

As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies. 

You will be a key external interface for our community and partners.  You will do this by:

Staff/Board Leadership and Governance:

• Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers. 

• Building team spirit and employee engagement and offer.

• Leading and delivering regular staff performance and development reviews.

• Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.

• Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.

• Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.

• Ensure policies are kept current.

• Ensure recording and management of absence/leave.

• Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.

• Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.

• Oversee training and personal development plans for staff and volunteers, as appropriate.

• Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.

• Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.

• Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.

Foodbank Management:

• Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.

• Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.

• Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.

• Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.

• Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.

Strategy and External Relationships:

• Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.

• Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.

• Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.

• Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.

• Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.

• Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.

About you

Essential Experience and Knowledge:

• 5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.

• Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.

• Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.

• Experience in developing and leading successful and engaged volunteering programmes and support.

• Full valid driving licence. 

• Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.

• Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.

• Experience of implementing rigorous reporting and evaluation practices on operations.

• Experience of managing day-to-day financial administration and reporting.

• Evidence of delivering clear metric dashboards and reports.

• Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.

• Demonstrable knowledge and experience in HR processes and management.

• Experience in building and delivering strategic plans.

• Proven experience of effective problem solving and responding to crisis situations.

• A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.

• A nuanced and sensitive understanding of the complex reasons people attend food banks.

Desirable Experience and Knowledge:

• Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.

• Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views. 

• Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.

• Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.

Personal Skills and Attributes:

• An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.

• An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.

• A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.

• A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.

• Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.

• A high level of literacy and communication.

• A high level of numeracy and ability to analyse data.

• Strong leadership attributes to build engagement and performance with the team.

• Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.

• Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.

We are seeking an organised and detail-oriented Philanthropy Grants Officer to support the development and management of the College’s extensive Research, Grants and Fellowships portfolio. 

Reporting to the Head of Development, you will play a central role in administering and developing funding opportunities that support surgical, dental and educational research and professional development. Working closely with colleagues across the College, Committee members, funders, researchers and external partners, you will oversee the full lifecycle of RCSEd’s grants programme, from application and assessment processes through to award management, reporting and stewardship. 

This is a varied role offering the opportunity to work across research funding, governance, financial monitoring and stakeholder engagement, while helping to promote the impact of College-funded projects and opportunities. The role also contributes to the development of new funding initiatives and partnerships that enhance the support available to College Fellows and Members. 

The role is based in Edinburgh with flexibility for hybrid working. Occasional travel and out-of-hours working may be required. 

Experience/Qualifications/Key Skills 

You will be educated to degree level or possess equivalent professional experience and have experience supporting grants, funding or award programmes, including administration, financial monitoring and stakeholder engagement. 

You will have excellent organisational skills, strong attention to detail and the ability to manage competing priorities in a fast-paced environment. Strong analytical and numerical skills are essential, together with the ability to work confidently with financial information and spreadsheets. 

You will be an effective communicator, capable of building positive relationships with a wide range of stakeholders and providing clear advice and guidance on funding opportunities and processes. 

Experience within higher education, charity, medical research or related environments would be advantageous. 

This role may particularly appeal to individuals with experience in grants, funding, awards, fellowships or programme administration who are looking to develop their career within a mission-driven organisation supporting research, education and professional development. 

About us

At RSBC, we believe every blind young person should have the opportunity to live life without limits. We support young people to develop the confidence and skills they need to reach their full potential. Our work is driven by our core values: trust, energy, ambition and motivation.

About the role

We are looking for a highly organised and proactive Business and Operations Officer to support the smooth running of our College in a term time only role.

This is a varied and rewarding role where you will play a key part in student admissions, staff onboarding and day-to-day operations. You’ll be responsible for maintaining accurate student data through our MIS system, coordinating processes, and supporting colleagues across the College.

Working closely with the Vice Principal and Head of Business and Operations, you’ll help ensure our systems, processes and administration are efficient, accurate and impactful.

This role would suit someone who thrives in a busy environment, enjoys working with data and systems, and wants to use their skills to make a meaningful difference.

Key responsibilities

• Support student admissions, including coordinating assessments and preparing documentation
• Maintain and manage student records using the College MIS system
• Coordinate student onboarding and induction processes
• Provide administrative support for staff onboarding processes
• Act as a key point of contact for MIS systems, including supporting and training colleagues
• Produce reports, surveys and documentation for leadership and governance
• Support operational activities including facilities, health & safety and contracts
• Assist with financial administration including costings and reconciliations
• Take accurate minutes and support internal and external meetings

About you

You will bring:

• Degree (or Level 6) in Business, Finance, Mathematics or related numerical/operational discipline.
• Excellent organisational skills and attention to detail
• Strong written and verbal communication skills
• Confidence working with systems, data and Microsoft Office
• The ability to manage a varied workload and meet deadlines
• A proactive, solutions-focused approach
• Strong interpersonal skills and the ability to build relationships

Desirable:

• Experience in an education, charity or administrative setting
• Experience using MIS or database systems
• Interest in supporting young people with additional needs

Why join us?

• Flexible working arrangements
• A supportive, values-driven organisation with real social impact
• The opportunity to contribute to life-changing work for blind and vision-impaired young people
• Employee Assistance Programme
• Perkbox benefits platform
• 3% employer pension contribution

• Estate Services Officer

  Temporary Contract – 6 Months + (potential for temp-to-perm)

  Hybrid Working, Barking
  ? Monday–Friday, 8am–5pm (40 hours per week)
  £18–£22 per hour Umbrella (dependent on experience)

  We are seeking a proactive and customer-focused Estate Services Officer to support the delivery of estate services across a portfolio of residential estates.

  Working closely with the Grounds Maintenance & Caretaking Contracts Manager, you will help ensure estates are clean, safe, and well-maintained while delivering excellent customer service to residents.

  Key Responsibilities

  • Support the management of grounds maintenance, caretaking, and waste contracts.
  • Carry out estate and block inspections, identifying and reporting issues.
  • Monitor contractor performance and ensure service standards are maintained.
  • Manage fly-tipping and waste-related issues, coordinating timely resolutions.
  • Respond to resident enquiries and complaints in a professional and empathetic manner.
  • Maintain accurate records, reports, and administrative systems.
  • Raise purchase orders and liaise with contractors as required.

  About You

  • Strong organisational and administrative skills.
  • Excellent communication and customer service skills.
  • Able to manage competing priorities in a busy environment.
  • Experience in housing, estate services, facilities management, or a similar environment is desirable.
  • Proficient in Microsoft Office.
  • This is an excellent opportunity for someone who enjoys a varied role, combining office-based administration with on-site estate management, and is passionate about delivering high-quality services to residents.

  Apply now to be considered.

• Do you thrive in process-driven roles where accuracy, empathy and clear communication really matter?
• Do you enjoy being the person people turn to for answers – bringing calm, clarity and structure to complex situations?

 
 
TPP Recruitment is supporting an awarding and professional membership body to recruit a Student Services Officer.
 
This is an exciting opportunity to join a newly structured Education Directorate and play a central role in shaping the student experience. As Student Services Officer, you will be at the heart of a high-volume, process-driven environment – supporting learners throughout their qualification journey and ensuring services are delivered efficiently, fairly, and with care.
 
This role would suit candidates from education, administration, customer service or high-level PA backgrounds who enjoy structured processes, clear policies, and meaningful interactions with stakeholders.
 
 
Salary: £35,000 per annum
Employment type: Permanent
Working arrangements: Home based with mandatory attendance at company meetings
Working pattern: Full-time, 35 hours per week
Other benefits:

• 25 days annual leave plus bank holidays
• Generous pension scheme (10% employer contribution)
• Life assurance and income protection cover
• Employee assistance programme and optional private medical insurance
• Ongoing learning and development opportunities

 

About the Organisation
 
This organisation is a well-established awarding and professional body with a strong reputation for delivering high-quality qualifications that support career development across a specialist sector.
 
With a clear commitment to accessibility, inclusivity, and continuous improvement, they are focused on delivering an excellent student experience while maintaining rigorous standards and regulatory compliance.
 
You will be joining during a period of growth, as a new team is established to strengthen student services and support evolving qualification delivery.

About the Role
 
As Student Services Officer, you will act as a key point of contact for students, supporting them throughout their journey and ensuring enquiries, requests, and processes are handled efficiently and professionally.
 
This is a varied role combining customer service, administration, and communication, with a strong emphasis on following structured processes and maintaining high levels of accuracy.
 
You will also contribute to student engagement through communications, website updates, and newsletters, helping to ensure students receive clear, timely, and helpful information.

Key Responsibilities
 

• Act as the first point of contact for student enquiries and complaints via phone and email
• Manage requests including deferrals, exemptions and cancellations
• Process applications for reasonable adjustments and special considerations in line with policies
• Liaise with exam platform providers to support exam delivery and resolve queries
• Support and administer misconduct and compliance-related processes
• Maintain accurate student records and ensure data is handled in line with requirements
• Produce and issue student newsletters (minimum six per year)
• Update website content and manage student-facing communications
• Support social media and engagement channels, including LinkedIn

 
 
Skills / Experience Required
 

• Experience in a process-driven administrative or customer-facing role (education experience beneficial but not essential)
• Strong attention to detail and ability to follow structured procedures consistently
• Experience reviewing applications or documentation and making decisions within clear frameworks
• Excellent written communication skills, with the ability to produce clear and accurate content
• Confident managing high volumes of enquiries while maintaining a professional and supportive tone
• Experience handling complaints, with the ability to take ownership and resolve issues end-to-end
• Ability to support individuals in sensitive situations with empathy, while adhering to policies
• Strong organisational skills and ability to manage multiple processes simultaneously
• Experience using systems and managing data; confidence updating websites or content platforms
• Able to adapt communication style across different audiences and formats

 
 
To Apply
 

• To apply for this Student Services Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
  • Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.

 
 
Interview Process
 

• Two-stage process with assessment
• Mid-July 2026

 
 
Deadline
 

• Friday 26th June 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Harris Hill is delighted to partner with Age UK Oxfordshire, supporting their search for an interim Trust and Foundations Officer.

This role is a 6 month contract, working 3 days per month in Abingdon, and the rest remotely. 

Job Purpose:
We are looking for a proactive and resilient writer and fundraiser who thrives on crafting persuasive content for Trusts, Foundations and Grant Makers.
Building on our current success, and understanding the competitive climate, this role will unlock both existing and untapped funding opportunities to diversify our income and fuel our new five-year strategy.
The post holder will lead on researching prospects, writing funding applications, and account-managing existing relationships. You will work closely with colleagues across the organisation to ensure that applications reflect the most accurate and relevant content, playing a critical role in generating income that sustains our impact on local older people and unpaid carers.
This is an exciting opportunity to join an ambitious, growth-focused team committed to delivering success.

Role Description:
1 Work Plan Development
• Prioritise Funding: Collaborate with the Head of Fundraising and Marketing to set funding priorities.
• Pipeline & Annual Plan: Develop and maintain a pipeline of targeted trusts, foundations, and grant makers.

• Record Keeping: Improve and develop the management and workflow of Trust and Foundation fundraising through our CRM, keeping accurate records.
2 Application Content
• Content Creation: Work with relevant staff to produce high-quality, persuasive proposals, reports, and presentations.
• Budget Translation: Interpret existing budgets into funder-specific templates.

3 Stewardship of Existing Funders
• Donor Stewardship: Implement high standards of stewardship for a portfolio of trust and foundation partners (typically giving between £25k– £100k per annum along with non-financial support).
• Relationship Building: Establish strong working relationships with funder representatives, including senior staff and trustees.
• Stewardship Plans: Develop and execute tailored stewardship plans, including engaging communications and targeted meetings.
4 Development of New Partnerships
• Prospect Development: Proactively identify and engage trusts and foundations not currently supporting Age UK Oxfordshire.
• Network Mapping: Collaborate with colleagues to map funder networks and uncover new opportunities.
5 Team Systems Co-ordination
• Database Management: Maintain and utilise our Trust and Foundation database to track donor information and performance.
• Reporting: Work with service delivery staff to manage funder reporting requirements, ensuring prompt and high-quality responses.
• Prioritisation: Collaborate with the Head of Fundraising and Marketing to prioritise options for new funding opportunities.
• Ongoing Research: Keep abreast of sector research and
administrative developments as required.

Experience
Essential:
b) Demonstratable experience in grant writing with a proven track record of securing income from Trusts, Foundations, and/or Grant Makers.
c) Experience in identifying, researching, and developing funding opportunities.
d) Working effectively with a wide range of internal and external stakeholders.
e) Building and nurturing relationships with grant-making bodies.
f) Working to ambitious targets and building and maintaining a pipeline.
 

Desirable:
2+ years of experience in Trust and Foundation fundraising.
Experience in securing £100,000+ grants and multiyear funding.
Experience in using data insights to inform funding proposals.
Experience in working with delivery staff to collect compelling quotes, beneficiary
stories, and data to help bring projects to life for potential funders.
Experience working with delivery staff and finance teams to help shape budgets and
translate those into funders preferred language/templates.

The client is interviewing on an ongoing basis, so will go as soon as they see someone they like. Please apply ASAP to avoid any disappointment.
Experience reporting on KPIs, variances and forecasting.

The Finance Officer will play a key role in maintaining strong financial controls, ensuring data accuracy, and supporting the effective stewardship of resources across the organisation.

Key responsibilities:

 

Financial Operations

• Act as the first point of contact for finance-related queries, responding or escalating as appropriate 

• Contribute to the effective day-to-day financial operations across the Church and associated entities 

• Process and accurately record income and expenditure transactions in line with internal processes 

• Maintain accurate, complete, and audit-ready financial records 

• Support the handling, recording, and secure processing of cash and cheque income in line with established procedures 

• Prepare and arrange the banking of funds, ensuring accurate reconciliation to financial records 

• Support financial processes across multiple related entities, including appropriate allocation of income and costs 

• Process and reconcile inter-entity transactions where required 

• Investigate and resolve discrepancies, escalating issues where appropriate 

Income, Giving, & Donor Administration

• Administer all income streams, including donations, events, and charitable and commercial activities 

• Maintain accurate records of donor giving and ensure appropriate allocation of funds 

• Process Gift Aid claims in compliance with relevant regulations and maintain supporting documentation 

• Reconcile giving records with bank and system data, investigating and resolving discrepancies 

• Support donor communications, including responding to queries and preparing giving statements and related communications 

 

Accounts Payable & Receivable

• Process supplier invoices, staff and volunteer expenses, and other payments in a timely manner 

• Ensure all transactions are appropriately authorised and coded in line with financial controls 

• Support the preparation and execution of payment runs 

• Raise invoices and manage incoming payments, including monitoring outstanding balances and following up where necessary

• Prepare and process payments, including international transactions where required, ensuring accuracy and appropriate authorization.

Financial Controls & Compliance

• Maintain and apply financial controls, including approval processes and expense policies 

• Support fraud prevention measures, including verification of payment details and appropriate segregation of duties 

• Ensure compliance with charity finance requirements, including Gift Aid and restricted fund management 

• Maintain accurate and audit-ready financial records and supporting documentation 

• Maintain appropriate controls over cash handling and banking processes 

• Support the integrity and accuracy of financial data across systems

Month-End & Reporting Support
 

• Assist with period-end processes, including reconciliations and preparation of supporting schedules 

• Prepare draft financial reports and summaries for review by the Finance Manager 

• Provide basic analysis and commentary on financial performance where appropriate 

• Monitor bank balances and support cashflow awareness through regular updates and reporting 

Systems & Process Improvement

• Use financial and related systems effectively to maintain data accuracy and efficiency 

• Identify opportunities to improve processes, systems, and internal controls 

• Support the implementation of new systems or process improvements where required 

General Support

· Provide administrative and operational support to the Finance Manager as required

· Contribute to the continuous improvement of the finance function

· Undertake other duties appropriate to the role

 

 

Christian Faith and Culture

 

• Will clearly live out, embrace and impart the culture of New Life Church through being Honouring, Courageous, Compassionate and Generous.

• Clearly demonstrate a heart and passion for the church and the city

• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.

• Willingness and ability to communicate their own story of their faith journey

• Positively promote the Christian faith in line with the objectives of New Life Church

Location: London / Hybrid

Contract: 9 months maternity cover

Salary: 43k per annum pro rata

Hours: Full time

Closing date: 8th July 2026

The Opportunity

Civitas Recruitment are delighted to be supporting a leading responsible investment charity focused on building a financial system that better serves people and planet.

This is an excellent opportunity for an experienced Executive Assistant to join on a temporary cover basis and provide high-quality support to the Chief Executive and members of the Leadership Team. The role sits within the Governance Team and will play an important part in supporting senior leadership meetings, decision-making processes and effective information flow across the organisation.

The postholder will be responsible for strategic diary management, light-touch inbox support, meeting coordination, agenda and paper preparation, minutes, action tracking and administrative support. There is also an interesting focus on making effective use of AI tools to improve executive support, meeting administration and follow-up processes.

Key Responsibilities

The Executive Assistant will provide direct support to the Chief Executive, including diary management, inbox coordination, action tracking and administrative support. The postholder will help ensure timely and accurate information flows and support the Chief Executive in managing strategic relationships and external communications.

The role will also provide diary and inbox support to other members of the Leadership Team as required. Working closely with senior colleagues, the Executive Assistant will support Leadership Team and Extended Leadership Team meeting cycles, including scheduling, forward planning, agenda development, coordination of papers, logistics, minutes and follow-up actions.

The successful candidate will manage hybrid meetings across different platforms to a high standard and make appropriate use of AI tools to support meeting notes, action accountability and administrative efficiency. The postholder will also support strong communication flows across the organisation and project manage logistics and communications for staff and directorate events.

The Candidate

The ideal candidate will be an experienced Executive Assistant, Personal Assistant or senior administrator with experience supporting senior leaders in a busy organisation.

You will have excellent organisation and planning skills, strong written English, good judgement and the ability to handle sensitive information with discretion. You will be confident managing competing priorities, working autonomously and switching between strategic and operational tasks.

You will bring strong stakeholder management skills, attention to detail and the confidence to respectfully challenge or steer senior leaders where needed. Strong IT skills, including Microsoft packages and hybrid meeting technology, are essential.

An interest in using AI tools to improve executive support would be highly advantageous. Experience of charity governance, meeting cycles, staff events, briefings, research or social media would also be desirable.

How to Apply

For further information, please contact Civitas Recruitment for an initial discussion and full candidate pack.

Candidates will be asked to submit an up-to-date CV and complete a short application form, including responses to three shortlisting questions. Early applications are encouraged, as candidates may be reviewed on a rolling