Administration and communications officer jobs

About SCEC

SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.

Your Role

The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.

Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes.  This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.

Key Responsibilities

• Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
• Promote the charity to prospective partners and donors
• Support the Board in developing, implementing and monitoring an expansion programme
• Monitor and report on scheme performance and impact
• Prepare and manage budgets and disbursement of funds 
• Build and maintain systems and processes to support scheme operations, compliance and monitoring

Key Qualities

• Passionate about making a difference in the lives of children
• Demonstrated success in developing and implementing strategic plans to achieve organisational goals
• Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
• Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
• Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration

Child Protection

SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff).  An enhanced DBS Disclosure is required for this role.

For more information, please see the attached Job Description below

Hours of work: 37.5 hours per week

About the job role

We have an exciting opportunity for an Events Fundraising Officer in our Fundraising team at St Joseph’s Hospice.

We are looking for an experienced Events Fundraiser to join our small but dynamic fundraising team. The role will be responsible for promoting and managing a mix of third party challenge events and bespoke events whilst providing excellent stewardship to our event fundraisers. 

Working with the Public Fundraising Manager, the post holder will implement a 5-year action plan to increase income, develop effective stewardship journeys and deliver a varied and successful events calendar.

About you

You will need:

• Experience of managing challenge events for a Charity
• Experience of managing campaign/activity budgets of approx. £40k per year
• Excellent oral and written communication skills
• Ability to work on own initiative and effectively manage workload to hit deadlines

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and, as such, it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the apply button.

Closing date: 12th January 2026

Interview date: 19th January 2026

Asylum Justice is the only charity in Wales - and one of very few in the UK - providing free legal advice and representation to people seeking asylum, refugees, and other migrants who are excluded from legal aid. Every day, we help people navigate a hostile system, challenge injustice, and secure safety for themselves and their families.

Demand for our services is higher than ever. In the past year alone, our caseload increased by nearly 50%, and we've taken on more complex, urgent cases - including supporting unaccompanied asylum-seeking children and people at immediate risk of destitution or deportation.

We’re now looking for a Funding Officer to join our small, committed team and help secure the resources we need to sustain and grow our work. This is a chance to make a tangible difference - not just in helping us meet income targets, but in strengthening access to justice for some of the most marginalised people in Wales.

The role is hybrid working (Cardiff office and remote working) but fully remote working may also be considered. We are open to compressed hours or part-time working (minimum 28 hours) for the right candidate. We also welcome applications from people interested in a job share arrangement.

About the role

This is a hands-on, varied role that combines fundraising, relationship management, and impact storytelling. You’ll work closely with our Legal Director and wider team to:

• Research and identify funding opportunities from trusts, foundations, and statutory sources
• Write compelling funding bids and reports that reflect our impact and values
• Maintain excellent relationships with funders and support project coordination with delivery partners
• Coordinate grant reporting and keep accurate records of income, spend, and deadlines
• Support internal monitoring and evaluation to strengthen our evidence base
• Help develop our approach to individual giving, fundraising events, and donor communications

We’re looking for someone who shares our commitment to justice and anti-racism, and who brings strong communication skills, attention to detail, and a collaborative approach.

Who we’re looking for

We don’t expect you to know everything from day one - we’re open to candidates with transferable skills from across the charity, campaigning, or community sectors. You might have experience as a fundraiser, grant writer, project officer, or in a policy/impact role where writing and relationship-building are key.

What matters most is that you're passionate about what we do, committed to equity and inclusion, and eager to learn and contribute.

What we offer

• A supportive, mission-driven team working in solidarity with people seeking asylum
• Flexibility around working days, location, and hours
• An organisational culture that prioritises wellbeing and psychological safety
• The chance to shape an ambitious and growing organisation at a pivotal time

This is a unique opportunity for an astute, super-efficient, fast learner to join the first international climate campaign organisation focused on the steel sector, one of the largest and least-challenged drivers of climate change. In this role, you will provide critical executive administrative support to our Executive Director and leadership team in a fast-moving and developing organisation, bringing invaluable organisational expertise that we need to thrive. There will be plenty of opportunity to develop your own skills and responsibilities as SteelWatch evolves. You will join an international team across countries that are nimble, collaborative, and hugely ambitious in the task of influencing the steel sector, which drives 7% of annual greenhouse gas emissions.

ABOUT THE ORGANISATION

SteelWatch is an international non-profit civil society organisation established in June 2023, driving corporate accountability in the steel sector and urgent climate action. Our vision is a steel sector that underpins a thriving zero-emissions economy. We are still in 'start-up' mode, actively campaigning while developing our team and systems. We are small but growing, seeking to hold the huge steel industry to account for its impacts and drive urgency into a sector that is, so far, slow to change. The team is spread across countries and timezones, working closely collaboratively and remotely.

ABOUT THE ROLE

The Executive Assistant is responsible for providing critical, executive administrative support to enable the Executive Director and SteelWatch Leadership team to operate effectively. The Executive Assistant will be a vital team member, ensuring smooth operations across executive functions and key organisational processes. We are looking for a candidate with curiosity and the capacity to adapt as SteelWatch continues to evolve. The Executive Assistant reports to the Operations Director and works closely with the Executive Director on day-to-day priorities.

KEY RESPONSIBILITIES 

The role is focused on supporting the Executive Director and SteelWatch Leadership team on a number of tasks, not limited to:

Executive Support

• Stay up to date on ED priorities and tasks. Manage diaries, schedule appointments, set up meetings accordingly, adapting to priorities.
• Organise and book travel arrangements according to diary needs, ED needs, and internal policies.
• Arrange and prepare for meetings with external partners, allies, industry experts, donors and industry meetings, handling logistics (timing, location, travel, virtual arrangements) and ensuring advanced preparation where needed.
• Draft supporting materials (e.g., presentations) and assist with minute-taking, ensuring team input.
• Track and manage written communication with key external contacts, including funder updates.
• While managing immediate diary priorities, stay one step ahead on the medium and long-term diary, to flag to ED, others in LT or in the staff team where advanced action or decisions are needed.

Governance and Operational Activities

• Manage ongoing engagement with the Supervisory Board by ensuring clear agendas, logistical support in organising these meetings, plus minute taking, sign-off and circulation.
• Manage the logistics for the annual staff retreat and other face to face meetings
• Coordinate weekly team meetings as directed by the Executive Director.
• Assist with key organisational processes and tasks, collaborating closely with the Operations Lead and team members on document management, process improvements, new staff recruitment, and onboarding processes.
• Perform other duties and responsibilities as assigned.

PERSON SPECIFICATION

The ideal candidate will bring proven experience of executive support and a proactive, creative and tactful approach to making logistics and relationships run smoothly in a busy, evolving, international organisation, and must be happy working in a fully remote environment.

They will be detail-oriented and fussy about accuracy while comfortable operating in a context where systems are improving.

They will be able to navigate ambiguity, drive action forward in a fluid context, and enjoy doing so. Additionally, they will have enthusiasm for a start-up culture, demonstrating a willingness to lean into each other's roles and support team members as needed. They will have the highest professional standards and strong interpersonal communication skills.

Essential skills and experiences

• At least 3-5 years' experience (and possibly much more) and a proven track record as a proactive and problem solving assistant, supporting an Executive Director with calendar management and other administrative challenges.
• Strong belief in the organisation's mission.
• Tech savvy and able to work highly effectively using collaboration tech tools, including Google products (Google Docs, Google Drive, Google sheets, etc.) and other tools (Slack, Zoom, etc).
• Strong organisational and logistical skills with enthusiasm for supporting smooth operations across the leadership team and wider organisation.
• Proven track record as a team player, able to work well with colleagues across cultures and geographies, creating respectful collaborative relationships and efficient teamwork.
• Comfortable in a fully-remote working environment, and able to adapt to the team working practices and team building of an online environment.
• Comfortable working with fluidity and the flexibility of a start-up organisation, able to work independently and adapt to team priorities, committed to investing in strengthening the organisation.
• Willingness to lean into building system improvements and adapting to the pace and urgency of changing priorities. 
• Strong oral and written communication.
• Willingness and ability to work across time zones, collaborate with diverse teams, and accommodate some early start times to work with colleagues in Asia.
• Ability to travel once per year internationally, potentially twice a year in Europe, and to meet irregularly with the UK-based ED and/or Netherlands and Belgium-based Operations team in person.

Desirable

• Prior experience in a non-governmental organisation (NGO) setting is preferred.
• Experience in a fast-paced, start-up environment.
• Ability to collaborate effectively with a wide variety of audiences from analysts to communication experts and campaigners.
• Proven strong organisational skills to coordinate multiple inputs and manage different deadlines, working on immediate tasks as well as longer pieces of work.
• Demonstrated ability to think both strategically and creatively.
• Desire and ability to take initiative and to learn as you go.
• Enthusiasm to work with colleagues who bring different skills and expertise, and many of whom are on a learning curve about steel.

ADDITIONAL INFORMATION

Location/remote working

• The position is fully remote with some occasional face-to-face time with colleagues, particularly the Executive Director and Operations Director.
• The UK is the preferred location due to ease of travel and contracting, but we will also consider exceptional applicants located in Belgium and the Netherlands.
• The successful applicant must be based in a time zone within one hour of Greenwich Mean Time (GMT).
• Being within a four-hour train journey of London is strongly preferred to facilitate travel and in-person collaboration, though we will consider exceptional candidates outside this range.
• While we offer some flexibility for you to work away from home base, this will need to be coordinated with travel of other colleagues, may depend on timezone changes and/or be limited by legal contracting constraints.
• You must have the right to work in your location. You will be employed in that country. SteelWatch is unable to support any visa application process. Work environment/Travel
• Working hours are flexible, but to facilitate collaboration, the core coordination window is 08:00-17:00 GMT/BST, Monday-Friday and you should be reasonably accessible during this window for meetings and coordination purposes. Work may occasionally be required outside of this standard time frame to meet deliverables.
• You will have the flexibility to adjust your weekly schedule to balance out those hours and fit into other commitments.
• Occasional travel will be required to collaborate with the team, including:
  • Annual full team retreat (once per year, may be in Asia, Europe or elsewhere) - essential.
  • Additional travel for events and face-to-face time with the team as needed.
• Face-to-face time with other colleagues may not be frequent, but it is essential. If you are constrained in your ability or permissions to travel, please discuss this before investing in an application.
• We pride ourselves on building a collaborative team of different cultures and working styles. Team members embrace the flexibility and learning curve of a start-up, and adapt to supporting each other as priorities arise.

Terms

This role is full time, 5 days/week. The initial contract period will be up to 12 months with a possibility to renew, depending on country regulations. The type of contract will depend on the location.

The gross salary for this position, if based in the UK, is in the range of £33,423-£44,576, based on experience and qualifications. Salaries are adjusted by location.

Our leave policy, unless varied by national regulation, provides 34 days in total combining public holidays and paid leave in all countries, plus birthday leave and inspiration time.

Ethics

We are a values-based organisation. Every staff member and consultant is asked to sign our Ethics statement and help us as an organisation live up to our values.

Equal opportunities

We strive to be an equal opportunities employer. We actively welcome applications from candidates from historically underrepresented groups in the climate change movement. If you require any adaptation or assistance during the application process, please be sure to let us know so that we can adjust.

About GISF

The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian, development and human rights sectors. With over 140 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.

The NGO security sector is fast-moving and globally connected. This role offers a chance to work at the heart of major sector events, engage with leading NGOs, UN agencies, donors, and private sector partners, and contribute to shaping the future of aid worker safety. Occasional travel provides opportunities to attend conferences, support key forums, and meet members across regions.

About the role

GISF is seeking a highly capable professional with strong project management skills, excellent stakeholder engagement experience, and the ability to work independently at pace.

The post-holder will play a pivotal role in delivering GISF’s sector-leading events, ensuring a healthy and active membership network, and driving engagement with the commercial sector. As an outward-facing role with broad engagement responsibilities, we are looking for a confident communicator, a natural relationship-builder, and someone with an organised approach to managing multiple priorities.

Key responsibilities

Member & External Engagement

• Project manage GISF’s annual member forum, ensuring coordination of all contributing staff, guest speakers, contractors, and suppliers.
• Oversee the delivery of GISF’s flagship conference convening NGOs, UN agencies, donors and private sector partners.
• Lead the delivery of additional engagements, including GISF’s programme at the Humanitarian Networks and Partnership Week annually in Geneva, high-level roundtables with donors and states, webinars, and more.
• Represent GISF at sector events with professionalism.
• Contribute to GISF’s influencing work and policy level engagements, working closely with the Head of Policy and Engagement on advocacy efforts, policy messaging, and strategic outreach.

Membership administration

• Proactive scoping of new members and engage with interested prospective members on application process.
• Manage the full membership application pipeline, including due diligence and coordination with the GISF Steering Group to approve new members.
• Working closely with the Communications & Engagement Officer to onboard new members, ensuring they are set up across all relevant systems.
• Track, update, and report on member engagement using Salesforce.

Commercial engagement

• Lead on immediate sponsorship efforts for the 2026 Global Conference, including identifying prospective sponsors, developing tailored sponsorship materials, coordinating follow-up, and ensuring sponsor visibility requirements are integrated into conference planning.
• Support GISF’s wider commercial partnership programme by identifying and nurturing new leads through structured outreach and consistent relationship management.
• Coordinate closely with the Executive Director on sponsor meetings and pitches.
• Maintain accurate tracking of leads and progress on Salesforce.
• Document lessons learned, refine outreach processes, and contribute to the development of a partnership strategy and workflow.

Please refer to the attached document for the full person description.

What we offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

How to apply

Application is by submission of a CV and cover letter, contact details can be found in the attached document.

The cover letter should be no more than two pages, and explain why you are interested in this post with GISF and how your skills and experience make you a good fit.

Closing date: 22 December 2025 (applications reviewed on a rolling basis)

Interviews: Week of 5th January 2026 onwards

This post is UK-based. Candidates will need to show evidence of their eligibility to work in the UK. Further information will be provided when an offer of employment is made.

As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.

You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.

The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.

Key responsibilities include:

• Coordinating travel, logistics, accommodation and meeting arrangements.
• Managing routine HR administration and maintaining personnel records.
• Supporting finance processes including invoice tracking and expenses.
• Maintaining digital and paper filing systems accurately.
• Acting as first point of contact for routine queries.
• Supporting office systems, policies and procedures.
• Managing supplies, equipment and office resources.
• Supporting colleagues during peak periods.

About You

You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.

You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.

You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.

• Strong administrative and organisational skills.
• Experience supporting HR, finance or operations.
• Ability to manage competing priorities.
• Strong communication and customer service skills.
• High IT proficiency across office software and filing systems.
• Experience working in diverse environments (desirable).
• Ability to anticipate operational needs and take initiative.
• Commitment to confidentiality and professionalism.

Why Join Us?

You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.

In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.

The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.

Are you an organised, proactive administrator with a passion for supporting effective operations in a fast-paced international environment? The ITF is seeking an Office Operations Admin to ensure the smooth running of daily functions across the Asia Pacific office.

About the Role

As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.

You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.

The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.

Key responsibilities include:

• Coordinating travel, logistics, accommodation and meeting arrangements.
• Managing routine HR administration and maintaining personnel records.
• Supporting finance processes including invoice tracking and expenses.
• Maintaining digital and paper filing systems accurately.
• Acting as first point of contact for routine queries.
• Supporting office systems, policies and procedures.
• Managing supplies, equipment and office resources.
• Supporting colleagues during peak periods.

About You

You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.

You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.

You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.

• Strong administrative and organisational skills.
• Experience supporting HR, finance or operations.
• Ability to manage competing priorities.
• Strong communication and customer service skills.
• High IT proficiency across office software and filing systems.
• Experience working in diverse environments (desirable).
• Ability to anticipate operational needs and take initiative.
• Commitment to confidentiality and professionalism.

Why Join Us?

You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.

In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.

The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

To promote respect for trade union and human rights worldwide

To work for peace based on social justice and economic progress

To help our affiliated unions defend the interests of their members

To provide research and information services to our affiliates

To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

Here at the Leadership Skills Foundation we aim to provide the best support for all centres looking to start their journey with us through delivering our recognised leadership qualifications, awards and programmes. Over the past 40+ years we have supported millions of young people to develop essential leadership skills through achieving our courses.

Over 2,500 organisations (centres) across the education and community sectors are already on their leadership journey with us. With an aim of reaching over 200,000 young people per year through our leadership offer by 2028, this role will be integral to ensuring a centre’s journey with the Leadership Skills Foundation is an effortless one.

Having recently settled into our new identity and expanding the portfolio of programmes we have on offer, this role will work closely with our Business Development team, Admin team and Quality Assurance team to ensure that our existing delivery centres are sufficiently supported to forge a sustainable leadership pathway.

We’re looking for someone to adopt a consistent relationship management process to support all staff at existing delivery centres and to on-board new centres. Organisation and efficiency, along with a clear communication style and an ability to effectively manage data are essential skills for this role. This role necessitates that the successful candidate be creative with their ideas to enable the successful relationship management of our centres, while also effectively handling phone calls, emails and queries via an online live chat function.

Role Purpose:

1. Provide appropriate support to centres when they contact the Leadership Skills Foundation.
2. Establish consistent and robust engagement and relationship management practices including logging touch points and interpreting data with a variety of our customers.
3. Respond to centre enquiries, help resolve technical issues and potential issues to delivery.

Key Responsibilities:

• Provide personalised support via effective relationship management strategies to support customers with any queries and issues across the customer journey in line with the Customer Experience Strategy.
• Proactively seek opportunities to create and maintain strong working relationships with centres that seek support from the organisation via central communication channels (phone, emails and live chat).
• Provide proactive and customised centre outreach that constantly seeks to elevate the experience of existing centres including recording accurate and timely customer intelligence.
• Resolve programme/service issues, troubleshoot challenges and support centres that are having difficulty accessing resources, registering their course(s) and/or learners.
• Support centres as they work through various policies and procedures. For example, the maintain and withdrawal procedures.
• Support Business Development strategies to meet agreed objectives and budgets.
• Utilise insight and reporting systems (various) to provide analysis and updates in relation to learner registrations and other centre insight metrics.
• Ensure sales planning, pipeline and forecasting exercises are completed on a regular basis, including annual budgeting to maximise learner and programme registration opportunities.
• Any other centre-facing tasks that need completing at various times of the year.
• To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.

Skills & Experience:

Essential

• Experience in a customer facing role with an emphasis on customer services
• Experience of working on own initiative and being a self-starter
• An understanding of the principles and importance of data capture to support decision making
• Strong interpersonal and communication skills, as well as confidence to express your ideas
• Creative thinking and solutions focused when addressing challenges
• Ability to present information concisely using Microsoft Office programmes
• Experience of using databases and managing data
• Ability to prioritise own workload
• Able to multi-task, work calmly under pressure and meet deadlines
• A passion for helping every young person to realise their potential through leadership skill development and volunteering

Desirable

• Experience of working in a remote or home working environment
• Analytical thinking and evaluation skills
• Experience of using or creating Power BI reports
• Knowledge of Leadership Skills Foundation qualifications and awards

We’re looking for a dynamic Head of Governance & Business Administration to play a pivotal role in ensuring our organisation runs with integrity, transparency, and impact. This is an exciting opportunity to influence how one of the UK’s most ambitious cultural organisations operates as we grow and evolve.

In this role, you’ll lead on governance, risk management, and compliance, acting as Company Secretary and Data Protection Officer. You’ll oversee business planning and reporting, legal and insurance matters, procurement, and organisational policies – ensuring everything we do meets the highest standards.

You’ll work closely with our Executive Director, Board of Trustees, and senior leadership team, building strong relationships and driving change that supports our vision for equality, inclusion, and sustainability.

JOB SUMMARY

To ensure that efficient governance, operational systems and controls are in place to manage Factory International’s Governance and Business Administration function.

This includes governance and acting as Company secretariat, data protection and acting as Data Protection Officer, accountable for Business Plan Reporting, internal communication, oversight of Legal & Compliance, Risk Management, Insurance, Policies & Procedures and Procurement

The key responsibilities for the Head of Governance & Business Administration include;

Governance & Risk

• Ensure robust governance frameworks and compliance with statutory and regulatory requirements
• Coordinate Board and Committee meetings, including scheduling, agenda preparation, and distribution of papers
• Maintain statutory registers and ensure timely filing of returns and documents with regulatory bodies
• Support FI Executive and Board in proactively managing risk, and accurately reflecting via the Company Risk register, working closely with Directors to ensure quarterly updates are shared with the Executive Leadership and Board of Trustees (including relevant sub-committees)
• Maintain consistency and compliance for all internal communication channels

Business Planning & Reporting

• Act as the organisational lead for Business Plan Reporting, ensuring alignment across all key grant funding agreements and business plan KPIs
• Oversee the annual cycle of statutory reporting to both public sector funders and trustees including all ad-hoc reporting requests across the business
• Attend key external stakeholder meetings with the Executive Director (e.g. MCC, ACE, GMCA) relating to reporting against grant agreements etc
• Work closely with key Directors, Commercial Leads (including the Trusts & Foundations Manager) on funding bids ensuring that commitments are consistent with our agreed internal Business Plan targets and objectives

Legal, Insurance, Data Protection & Compliance

• Ensure legislative and regulatory compliance in all systems and procedures around business administration
• Acting as lead organisational contact and budget holder for external legal support ensuring consistent processes are followed and value for money is achieved to meet the strategic needs of the business
• Ensure adequate data protection in place, devise and implement any additional process and/or training, and act as DPO, accessing external advice as appropriate
• Where required, support the achievement of essential consents such as Planning, Licence variations, Building Control, etc
• Manage the relationship with FI’s insurance broker, working with the Executive Director and Finance Director to ensure appropriate cover and regularly review policies. Overseeing the appropriate claiming of all losses

Procurement

• Acting as lead organisational contact for all Procurement Activity – working closely with the Executive Director to ensure consistent processes are followed and value for money is achieved to meet the strategic needs of the business
• Maintain oversight of the register of planned Procurement as well as responding to un-planned procurement requirements – working closely with relevant Directors and Executives

Policies & Procedures

• Overall responsibility for control and oversight of the organisation’s suite of policies and procedures, including requests for new procedures
• Ensure that key policies are updated by business owners and renewed as per the agreed schedule – ensuring a consistency of tone, content and that relevant checks/approvals have been managed at the appropriate level (Exec, Trustees etc)

This role is responsible for the administration of the grant management process including managing external reviews, communicating with funded researchers about project reports, contracting new research projects and responding to funding enquires, as well as the organisation of the Research Committee meetings and review papers. This is an exciting time to join the team as we expand our funding schemes and work to achieve the charity’s main objective of funding Parkinson’s research to slow, stop and reverse Parkinson’s.

As our Research Grants Officer you will have excellent organisational skills including experience of office and team administration such as scheduling meetings and taking minutes. Working as an effective member of our Research Team you will be able to handle multiple tasks with precision simultaneously and be comfortable building relationships and providing support for researchers.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

Business Development & Partnerships Administrator

Salary: £26,607

Contract: Permanent

Hours: Full-time

Location: Hybrid (40% office-based)

Start date: ASAP

Reports to: Business Development & Partnerships Manager

About Suzy Lamplugh Trust

The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.

About the Role

We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.

This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.

Key Responsibilities

Client Support & Administration

· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.

· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.

· Support trainer deployment and logistics, ensuring accuracy of client information.

· Gather and organise client feedback after sessions, highlighting any issues to the Manager.

· Maintain positive client relationships to encourage repeat business.

· Support basic outbound sales activity, including follow-up emails and sharing product information.

Marketing & Communications

· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.

· Maintain accurate commercial information on the Trust’s website.

· Prepare materials for events, trade shows, and conferences and represent the Trust when required.

· Track marketing activity performance and maintain enquiry/campaign records.

Product Quality & Development

· Support administration of the training consultant pool, maintaining documentation and onboarding records.

· Coordinate quality-assurance processes by collecting feedback and organising observations.

· Support updates to training materials, consultancy packs, and digital product content.

Person Specification

Essential

· A strong interest in the mission and values of the Suzy Lamplugh Trust.

· Experience in administrative support within a customer-facing or commercial environment.

· Strong organisational and time-management skills with the ability to meet deadlines.

· Confident communicator (written and verbal).

· Ability to work independently and collaboratively in a small team.

· High attention to detail and accuracy in data entry and record keeping.

· Strong IT skills, particularly Microsoft Office (Excel essential).

Desirable

· Experience using Salesforce or similar CRM systems.

· Experience in a charity or small organisation.

· Experience supporting sales, customer service, or marketing functions.

· Knowledge or experience relating to the VAWG sector.

Personal Attributes

· Positive, proactive, and adaptable.

· Self-motivated, reliable, and organised.

· Logical and solution-oriented.

· Supportive team player with a “can-do” attitude.

Special Requirements

This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).

Application Process

To support a fair and values-based recruitment process, all applicants are asked to submit:

1. CV

2. A covering letter to outline:

a.  how your personal values align with the values of the Suzy Lamplugh Trust

b. What do you think good customer service looks like

This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.

Do you want to make a real difference in people’s lives? Do you want to work with like-minded professionals in a great team? 

The Welland Trust, set up for public benefit, is a charity seeking to relieve the needs of care experienced people primarily, but not exclusively through promoting their health, relieving unemployment and by developing their skills and capacity so that they are able to participate more fully in society. It provides housing and mentoring support for care experienced people and associated facilities, amenities, and services for them.

“Care experienced” means adults who have, at some stage, had foster care or residential care experience.

Job Purpose

Reporting to the Head of Finance, you will be accountable for the sale and purchase ledgers for the various legal entities across the group of charities and companies for which the finance department is responsible.

You will match and code invoices, prepare and run BACS payments, reconciling bank statements and working out VAT payments.  You will provide a professional and efficient service to the finance function, monitoring how much is owed at all times and providing accurate financial information to the Finance Director as needed.

Finance Responsibilities may include (but are not limited to):

· Checking, coding and posting invoices

· Making payments via online banking.

· Processing financial support requests to charity beneficiaries

· Processing monthly credit card statements.

· Processing staff expenses

· Setting up of new customer and supplier accounts, and maintaining existing account details

· Reconciliation of supplier statements

· Liaising with suppliers and being the first point of contact for all relevant enquiries

· Raising sales invoices as and when required.

· Chasing customers for outstanding invoices and working to resolve queries as and when they arise.

· Monthly bank reconciliations

· Updating crisis and grant analysis schedules.

Technical competencies required and demonstrable in your application:

· Sage knowledge would be advantageous for this role

· Bookkeeping

· Advanced excel skills and working knowledge of other Microsoft applications

· Experience working in a financial environment and able to demonstrate an understanding of accounting issues

· Ability to resolve and reconcile issues with limited supervision by identifying sources of errors, making retrospective corrections, and ensuring that appropriate changes are put in place to prevent reoccurrence

· A clear thinker with a calm manner who is able to provide logical and practical solutions when faced with various challenges.

· Excellent communication and organisational skills and be able to manage your workload independently.

· A positive team player with ‘glass half full’ approach

· Highly numerate with a high degree of accuracy

· Strong attention to detail

· Strong interpersonal skills, particularly in developing relationships with internal customers

· Prepared to take ownership of tasks and outputs.

In addition, you will:

 · Work in line with the Charity’s Vision and Values. 

· Work to deadlines and respond in a flexible way to changing demands.

· Maintain strict confidentiality in relation to the work undertaken.

· Actively engage and participate in team meetings, training courses, supervision sessions and appraisals punctually and well prepared, as appropriate and when required.

· To be aware of and adhere to policies and procedures which are appropriate to the position.

· Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.

· Treat other staff as one expects to be treated oneself.

· Be a good ambassador for the organisation in any external dealings.

· Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.

· Undertake any other duties as directed by the Head of Finance

· To undertake such other duties as may from time to time be required to ensure the effective and efficient operation of the charity.

It is the nature of work of The Welland Trust that tasks and responsibilities may be unpredictable and varied.  All staff are therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.

Our mission? To champion human factors, set the gold standard for the discipline and support our members with professional development and engagement with a thriving community. Join us and meet some amazing people.

About us

We’re the Chartered Institute of Ergonomics & Human Factors (CIEHF) and what we do is pretty special. We’re the only professional body in the world that can award the Chartered Ergonomist qualification (yes, the only one). You’d be part of a small but mighty team that’s passionate about making a difference in human factors. It’s a role where you’ll get variety, responsibility and the chance to help shape what we do.

The role

We’re on the lookout for a Member Services Officer to join our team full‑time in the Midlands. It’s a role that mixes customer service, organisation and a bit of creativity:

• You’ll be answering member questions and making sure they feel supported.
• Keeping records neat and tidy (because details matter).
• Helping us spread the word with member communications and marketing.
• Pulling together reports that keep us on track.
• And you’ll get to help run our online events, bringing our community together.

What we’re looking for

We don’t expect you to tick every single box, but here’s what would make you shine:

• A natural communicator who enjoys connecting with people from all walks of life.
• Customer service experience - you’re proactive, solutions‑focused and not easily flustered.
• Comfortable with numbers: you’ll be handling membership fees and putting together basic financial reports.
• Organised, collaborative and good at juggling tasks.
• Tech‑savvy with CRM systems and office tools.
• Bonus points if you’ve worked with membership organisations before (but it’s not a deal‑breaker).

We have regular team meetings in the West Midlands so you'll need to be based within reasonable travelling distance. Ideally, too, you'll have a valid driving licence.

How to apply

Before you apply, you must download the full details from our website. The details explain the full job role and responsibilities, salary and where and how to send your application. (Sorry but we won't accept applications that have not followed this process.)

Our Midlands team has a new opportunity for an Executive Officer. You will be responsible for supporting effective grant-making across the region, helping us to distribute over £60m to good causes throughout the area.

As an Executive Officer, you’ll be part of a driven and passionate team, led by a Senior Head of Regional Funding. Within the team there is 1 Senior Grant Making Manager, 8 Funding Managers and 26 Funding Officers.

Reporting to the Senior Head of Regional Funding, you will work on a hybrid basis, working both remotely and spending some of your time in the Birmingham office (located near Five Ways). There will also be some occasional travel to other locations across the region throughout the year.

Organising will be at the heart of your role, and you will be in regular contact with the team across the region. The key duties of the role include:

• Supporting the Senior Head of Regional Funding, Senior Grant Making Manager, Funding Managers and their teams.
• Administration of our grant-making database using Salesforce.
• Diary management for the Senior Head of Regional Funding and Senior Grant Making Manager.
• Organising, supporting and minuting a range of regular online and face-to-face meetings.
• Responding to customer enquiries made to the region.
• Supporting teams with stakeholder engagement.
• ​General administrative and facilities support. 

​Interview Details:

• ​Date: 7th & 8th January
• ​Format: In-Person
• ​Location: Hybrid, flexible working, Birmingham based, with an expectation to be in the office around 1 day every 2 weeks.

We will be hosting a briefing session about the role on: Wednesday 3rd December 2025, 13:00 – 13:45 pm. To register or ask any questions about the recruitment process, please email the recruitment team.

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential:

• Excellent organisational skills and attention to detail with the ability to plan and proactively manage competing demands.
• Excellent customer service skills, with experience of working in a customer-facing role.
• Excellent verbal and written communication skills, with the ability to work with senior stakeholders.
• Ability to work within a team but to also work independently, using your own initiative.
• Good IT skills (including Microsoft Office) with an ability to work across a variety of systems and platforms, interpreting financial information, arranging meetings and booking travel.

​Desirable:

• Ability to handle sensitive information with discretion and sensitivity.
• Previous voluntary or work experience in the charitable sector.
• ​Diary management experience

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).