Are you an experienced administrator who wants to support a project helping both people and their pets? 

Outreach Projects consists of several projects which aim to provide advice and support for pet owners who are homeless or in housing crisis in the UK; this includes the Freedom Project, a pet fostering service for people fleeing domestic abuse. The majority of our referrals come from women fleeing domestic abuse via women-only services. The service places dogs into volunteer foster homes on a temporary basis until their owners are able to have them back.  The Freedom Project now runs in Greater London & the Home Counties, Yorkshire, the North East and the North West of England, and Scotland.

The Freedom Project Administrator, provides administrative support to the Freedom Project, split between providing support directly to the Greater London & the Home Counties team, and the other regions – Yorkshire, the North East, the North West and Scotland. 

This focusses on customer service to a variety of stakeholders (mainly over the phone and by email), including clients accessing the project, referral & domestic abuse organisations, volunteers, members of the public, veterinary surgeries and internal contacts. The role also involves record keeping and invoice processing for the whole team.

Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010

To apply, please submit a CV and cover letter via our online application.

Application information:

• Deadline for applications: Tuesday, 7th July (09:00hrs BST) – please note that late applications cannot be accepted
• Start date: As soon as possible
• Hours: Full time, Monday-Friday, 37.5 hours per week
• Salary: £21,000 + £2,000 London weighting p.a. pro rata
• Contract: Fixed term (Until 31st December)
• Job Location: Home-based initially, then The Dock, Tobacco Quay, Wapping Lane, London E1W 2SF when COVID 19 restrictions are lifted
• Reporting to: Senior Volunteer Coordinator
• First round interviews: W/C 13th July online via Zoom

About The Access Project

The Access Project is an innovative education charity that helps bright young people from disadvantaged backgrounds gain places at top universities. Our volunteers are trained and supported to be effective tutors who work with our students for an hour a week to raise their grades. In addition, a dedicated school-based staff member mentors the students so they have the knowledge and support to make strong university applications. Our results show this approach works.

The Access Project is a regional organisation, working with schools in London and the

Midlands. We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The Volunteer Team at Access Project

Volunteering is fundamental to our work. The tuition sessions provided by our volunteers are key to the impact we have on our students’ outcomes. We recruit, train and support volunteers with the high-quality tools and resources they need to become exceptional tutors and improve our students’ academic performance.

For this role you need meticulous attention to detail and excellent organisational and communication skills. Experience of working with CRM systems is highly desirable but not essential as training will be given. We are committed to safeguarding and promoting the welfare of children and young people and will expect you to share this commitment.

Duties and responsibilities

The Volunteering Administrator will be responsible for:

• responding to all volunteer-related enquiries in a timely and professional manner
• delivering the administrative side of the volunteer onboarding process including processing DBS applications and tutor references and updating Salesforce with information from the online safeguarding training platform and with DBS clearances
• ensuring the tutor training resources, registers and associated documents are up-to-date and fully prepared for each training session
• collating and actioning training paperwork after training sessions
• delivering communications with volunteers from expression of interest to being matched with a student to ensure volunteers receive prompt and regular communications regarding their progress in the volunteer journey
• preparing reports for business partners with information about their volunteers
• other administrative tasks as required

Person Specification:

Essential Characteristics and experience:

Highly organised

• Excellent organisational and planning skills, meticulous attention to detail
• Able to problem solve and juggle tasks within a busy team environment
• Happy to work autonomously with minimal supervision and to take initiative
• Excellent time management skills

Confident communicator

• Easy telephone manner
• Experience providing front line client or customer service
• Good at building relationships
• Excellent written and oral communications skills

Data savvy

• Proficient in the use of Excel
• Confident in recording and assessing numerical data

Passionate about tackling educational disadvantage

Desirable to have experience of

• CRM systems

As an equal opportunities employer we welcome applications for all suitably qualified persons. However as Black, Asian and Minority Ethnic (BAME) individuals are currently under-represented within the organisation, which does not reflect our diverse student body, we would particularly welcome applications from BAME candidates. All appointments will be made on merit.

Safeguarding statement

“The Access Project is committed to safeguarding and promoting the welfare of children and young people and will expect the all volunteers and staff to share this commitment.”

Essential characteristics

Applicants must be committed to safeguarding and promoting the welfare of children and young people and will expect the all volunteers and staff to share this commitment.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 does not apply to posts where there is access to children. This means that applicants for employment which involves working with children and young people must disclose any criminal record.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity, but will request your permission before doing so. If you have experience of working with children please include this as one of your references.

Previous employment

Ensure that you put in full dates, names addresses and your job title. Be careful not to leave any unexplained gaps. Details of part time and relevant voluntary work should also be entered.

Education, Qualifications and Training

Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g. GCSE, GCE ‘O’ Level or ‘A’ Level or equivalents etc. and the grades you obtained. Also include here any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.

Proof of qualification is required before the appointment is confirmed.

Benefits:

• Flexible working options
• Generous annual leave entitlement: 25 days plus Bank Holidays, including Christmas-New Year closure.
• Professional Development: we are committed to developing our staff and help to provide professional development courses to complement and enhance your employment with us.
• Cyclescheme: This is a tax exemption scheme which allows employees to purchase cycles and safety equipment as a tax-free benefit, saving on average about half the cost.
• Travelcard Loans: For permanent staff who have passed their probation period, to help cover the cost of travel, with repayment options up to 12 month instalments per year.

PLEASE IGNORE THE NOTICE ON THE FOLLOWING PAGE AS LinkedIn Resumes CANNOT be accepted. We can only accept applications that have fully responded to the questions in the application form. Thank you for your understanding.

TAP is a Living Wage Employer…

Duties and Responsibilities Administration ÿ Provide effective administrative support to project staff and managers as and when required. ÿ Assisting with work relating to the production of statistics and reports. ÿ Assisting with monitoring and data collection and inputting and producing statistical reports as required. ÿ Ensure adequate records are kept of all services users as required. ÿ Ensure that all information received is treated in the strictest confidence, and that all such information is regulated and controlled in a similar manner. ÿ Provide administrative support with photocopying, filing, scanning, letter writing, typing reports etc ÿ Servicing meetings as required, including planning and preparation, taking minutes and typing up notes ÿ Contribute to the effective working of BSWA’s central administrative services as required Office Systems ÿ Organise and maintain filing systems, scanning of service user files and archiving ÿ To work within BSWA’s administrative and financial systems and provide support where required. ÿ Ensure BSWA complies with data protection standards and registrations. Communication: ÿ To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, services, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team and other meetings ÿ To attend support and supervision sessions with your line manager. ÿ To identify and attend training relevant to the post in agreement with your line manager. Page 2 of 3 ÿ To develop a professional working relationships internally and with external agencies. ÿ To be involved in the annual business review process. General: ÿ To maintain the confidentiality of all service users and staff and in all matters relating to the organisation. ÿ To work within BSWA’s framework for equal opportunities and anti-discriminatory practice and offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation. ÿ To maintain a general awareness of the issues surrounding domestic violence on a national and local level. ÿ To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout ÿ To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA. ÿ To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post.

This is an opportunity to use your first class organisational and administrative skills to play a key HR role for a renowned and well-regarded Charity.

Reporting to the Head of HR, Volunteering and Training, this key role will provide administrative HR support for recruitment, staff induction and the employee life cycle, as well as liaising with processing payroll and assisting with first line HR enquiries. Working closely with the Finance, V&T team as well as other staff and other Restore stakeholders, this role requires the ability to work independently and as a member of a team. Knowledge and experience within an HR function would be essential and experience of a volunteering setting desirable. We are looking for an expert administrator and coordinator who is able to balance conflicting priorities and who has excellent interpersonal and communication skills. If you have the passion to work in a leading community charity, we would love to hear from you.

We are looking for someone from an enthusiastic school leaver to postgraduates who are looking for a genuine, challenging and rewarding career path with scope for career development. You will be offered on the job training and learn about our inspiring charity form the very heart, helping you achieve and exceed your career goals. This post requires a motivated, committed and highly organised person to work alongside Restore staff, volunteers and all stakeholders.

Person Specification 

You will have an understanding of the sector, and empathy with people with mental health problems is vital. Restore needs people who have the ability to cope with limited resources, seize opportunities and think creatively. Awareness of the stigma and other issues surrounding mental illness is important, as is the ability to remain calm under pressure when dealing with sensitive staffing or member issues. 

Essential Requirements
 

• Knowledge of HR practice and policies.
• Intermediate understanding of Microsoft packages including Outlook, Word and Excel.
• Strong interpersonal and influencing skills.
• Ability to build good working relationships with colleagues at all levels.
• High levels of accuracy, attention to detail and ability to work to deadlines.
• A self-starter who can work both independently and collaboratively.
• Creative flair and an ability to work imaginatively.
• Excellent organisational skills and the ability to manage a wide range of tasks.
• Ability to deal with information in a confidential manner and respond with sensitivity to the opinions of others.
• Flexible and non-judgemental approach to people and work.
• Ability to work on own initiative, to organise work and meet deadlines.
• Excellent listening skills and communication skills (both written and verbal).
• Excellent time management skills with an ability to manage a range of objectives.
• Awareness of and commitment to all aspects of anti-discriminatory practice.
• Experience of using SAGE or other HR/Payroll information systems.
• Experience of using Google suite or a similar system.
• GCSE or equivalent in Maths and English 9 to 4 (A to C) or equivalent

Desirable Requirements

• Previous HR Experience.
• Experience of working in a voluntary sector setting.

About us

Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you're as driven as we are to make this change happen, and want to inspire others to help make it happen, then join us.

About the role

This role supports the work of The Big River volunteer programme to deliver volunteer involvement and activity across the organisation. This post is based within the People Team and has particular responsibility for volunteer communications and enquiries, administration of volunteer processes and provides a point of contact for volunteers based in Christian Aid's Head Office in London.

We want to ensure that volunteers are supported and enabled to use their skills, time and experience in a way that creates real impact and provides a positive and meaningful experience for them. And, that staff feel empowered to work alongside volunteers and benefit from the value that they bring.

The post is line managed and supported by the UK Volunteering Manager. From time to time the post holder will be required to support projects such as National Volunteers Week.

About you

The applicant will hold excellent administrative skills and experience and be able to demonstrate great written and spoken communication skills over telephone and email. We are looking for someone with a passion for volunteering and an interest in building knowledge of the area, as well the commitment and flexibility to work well within the volunteering team whilst supporting staff and volunteers across the organisation. You will need great organisation skills and be proficient in using the Microsoft Office systems.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Unseen is an anti-slavery charity, directly supporting survivors of modern slavery and trafficking, and also operating the UK’s Modern Slavery & Exploitation Helpline.

We are recruiting a part-time HR Administrator to facilitate core HR processes across the organisation. We are looking for an organised individual with HR experience and excellent multi-tasking skills to deliver administrative support for recruitment and HR processes.

Experience in HR administration and an understanding of HR processes is essential. Applicants should also have experience and confidence in administering an HR IT system to maintain and securely store all personnel records and employee data. We are looking for someone with excellent organisational skills, a keen eye for detail and who can manage their workload effectively.

You will join a small, friendly and committed Operations team working at the centre of a dynamic, ambitious and fast-moving charity. You will be supported and managed by the Operations Manager. You will be required to liaise with an external HR advice team to ensure Unseen operates as an efficient, supportive and inclusive employer. We are looking for someone who enjoys working proactively to find solutions and who approaches challenges with a positive, enthusiastic and collaborative attitude. Full and ongoing supervision and training will be provided.

This is a part-time role comprising 16 hours of work per week to be spread across a minimum of 3 days, Mon-Fri. Unseen promotes flexible working and working patterns can be discussed with the successful candidate.  We welcome applications from all sections of the community we serve and recognise the value that diversity adds to our work and organisation. We encourage applications from BAME, disabled and LGBT people that are under-represented in this area of our workforce.

For further information, please refer to the job description.

The deadline for applications is Monday 13th July at 9:00am.

Interviews will be held in the week commencing Monday 20th July.

The successful candidate will be expected to commence the role in August 2020, subject to satisfactory references.

The job description, application form and equal opportunities form can be downloaded from the links provided. Applicants are advised to refer to the person specification in the job description to demonstrate how you meet the criteria and provide specific examples of your experience and skills. You are requested to also submit a cover letter. Once completed, please return all forms to the email address provided. CVs ARE NOT ACCEPTED.

Any queries, please contact us using the contact details provided.
 

Are you interested in working for a Charitable Foundation that makes a difference to the lives of people of all ages and backgrounds?

Do you want to work for an organisation that positively looks to support causes that others might shy away from, tackling some of the most difficult social challenges in the UK today?

Do you have excellent Salesforce administrator-level skills, a flair for improving systems, a highly organised approach to your work, and enjoy communicating with a wide variety of people?

If so, we’d love you to join our committed Grants Team as our Grants and Digital Administrator!

Please note that whilst this role is being advertised as home based as well as within the City of London, this is in direct response to Covid-19 precautions. Any candidate would need to be able to (public health advice permitting) attend work in the office on a regular basis going forward. 

About the Leathersellers’ Company

As one of the oldest Livery Companies in the City of London, working for the Leathersellers’ Company Charitable Fund offers an exciting opportunity to discover more about England's heritage and history and to look to the future focusing on philanthropy and fellowship.

We donate around £3.4million each year to charities, schools and universities across the UK as well as supporting individual students. We support a broad range of activities from youth clubs to arts or singing in care homes; from helping refugees to homeless veterans and much more. Existing connections with six London schools, a number of universities, the armed forces and City groups have been built over decades (if not centuries) but we are also proud to hold open programmes to allow charities with no previous connection the opportunity of multi-year, core funding. We do not shy away from those tackling difficult social issues for the most vulnerable individuals in our society. The Leathersellers look to add value by not just providing funding but also making connections and sharing information as and when we can.

The Company has been an integral part of the City of London for almost 600 years. Working with us makes you a part of this rich history and key to its future.

About the role 

We’re looking for an enthusiastic team player, passionate about enabling our funding to have the most positive effect on communities around the UK, to join our committed Grants Team. The primary focus of the role will be to support the operational efficiency of the team as well as manage key communications with both internal and external stakeholders.

About the person

You will be a team player who can demonstrate excellent communication skills (written and verbal), Salesforce experience, initiative and the ability to be flexible, as you will be working in a busy office environment. You will be a quick learner and have a passion for continuous improvement, keen to contribute your ideas.

How to apply

If you would like to apply, please submit a CV and covering letter (up to two pages) outlining how you meet the skills and experience elements in the attached role specification and why you are a suitable candidate for the role. Applications must be received by 5pm on Tuesday 30th June in order to be considered. First round interviews will likely be held remotely in the following weeks, and a final interview in person after that.

ADDITIONAL INFORMATION
We offer an attractive package, including a pension contribution equal to 15% of gross annual salary and a 35-hour week. Due to Covid-19 we are currently working remotely and foresee this being part of our working arrangements for some time ahead. Any candidate would however need to be able to (public health advice permitting) to attend work in the office at the Leathersellers' Hall on a regular basis going forward. 

Exciting opportunity to join a dynamic team in a key role having direct responisibilty for the administration of our counselling, support and other mental well-being services supporting the LGBT community. 

In this role you will provide support to the core operational team, and be pro active in establishing, promoting and maintaing administration of our centre services, and ensuring an organised, effcicient and smooth running of teh office and centre environment. Currently working remotely during Covid 19.  ELOP has been provding services for 25 years to the LGBT community and is a thriving and growing organisation and this is a chance to contribute to this and to make a difference. 

ELOP is a London based thriving community-led LGBT mental health & wellbeing charity offering a range of support, advice, information, counselling and group support services to lesbian, gay, bisexaul and trans (LGBT+) communities. 

Full time: 37 hours per week with occassional evening and weekend work

Salary  £25,180 incl. London Weighting

Closing deadline: 10.00am Monday 3rd August

Interviews: taking place Friday 7th August 2020 during office hours

Programme Administrator

Job Terms

• Salary: £25,000 pro-rata  (£10,000 for 15 hours/week)

• Location: Currently mainly home/online (including some online event attendance)

• Contract length: Permanent with pensionable benefits of 5%

• Reports to: Director

• Leave: 25 days per year (pro-rata) plus bank holidays

• Probationary period: 6 months

• Interview date: mid-July 2020

• Start date: Early August 2020

 

The Inclusive Mosque Initiative (IMI) is committed to centring and uplifting the voices and experiences of marginalised people within our communities. This means having a critical awareness of the dynamics of power and privilege, and working against racism (including anti-blackness, Islamophobia, anti-Semitism), homophobia, transphobia, gender-based discrimination, poverty, ableism, and environmental damage and understanding the ways these are connected. 

IMI was named one of the 50 New Radicals of 2018.

 

Job Description 

• The programme administrator will handle the running and finance of our regular programme which includes Friday prayers (Jummahs), Eid celebrations, activities during Ramadan, and smaller discussion-based events (halaqahs). This will involve being present at these events on the day.

• The programme administrator will coordinate the planning and execution of our paid-for officiate services such as wedding ceremonies and consultancy services to external parties.

• The programme administrator will support communications and marketing including social media delivery in partnership with the Director.

• Support the coordination of the training and development of our religious service consultants (imamx).

 

The successful candidate will be responsible for:

• Event planning and delivery.

• Coordinating paid-for religious services and consultancy.

• General admin- This includes responding to external communications within a three day period. Signposting queries to relevant individuals or organisations. Managing expenses and reimbursement for IMI personnel and guests.

• Minute taking and coordinating board meetings. 

• Expense and invoice payment for imamx and consultants.

 

The successful candidate will support:

• The Director and board of trustees to deliver imamx (religious service consultants) training and development.

• The Director and board of trustees in developing collaborations with external organisations to deliver social justice outcomes.

• The Director with communications and marketing.

• The Treasurer with financial management and accounts.

 

Person Specification

• Self-motivated, positive person with an optimistic attitude, emotionally mature and good awareness of the challenges that an organisation like IMI faces.

• A demonstrable understanding of intersectionality and social justice.

• An understanding of the needs of IMI stakeholders and a commitment to their care.

• Strong interpersonal skills with an ability to build effective working relationships with internal and external partners and volunteers.

• Ability to identify opportunities for stakeholder and volunteers to contribute to the work of IMI.

• Proven ability to work on your own initiative, recognising tasks that need to be undertaken, and managing your time effectively to ensure deadlines are met.

• Proven ability to communicate effectively in English, orally and in writing, with a range of stakeholders.

• Good working knowledge of Microsoft Word, Excel and Powerpoint.

 

The ideal candidate will show an understanding of:

• Their own privilege.

• The emotional challenges of social justice work.

 

Essential Experience

• Experience of working with Muslim communities.

• Understanding of LGBT+ Muslim communities.

• Note taking and correspondence, with the ability to adapt your communication style for different groups.

• Knowledge of accessibility requirements.

 

Desirable Experience

• Experience in volunteer development.

• Experience working with disabled people.

• Level 1 or above BSL interpretation.

 

Please note:

• Applicants must be 18+ and be resident in the UK at the time of application and be UK/EU citizens, holders of a valid UK work permit, or on a student visa that permits part-time work.

• We will prioritise women, genderqueer and disabled applicants

 

This is a great opportunity for someone who is interested in working for a female-led organisation that is committed to centring and uplifting the voices and experiences of marginalised muslim communities and their families. 

If you'd like to be considered for this role please:
 

• • Arrange a time to talk with us prior to sending an application should you wish. Introductory conversation to be booked with the imi team here: admin[@]inclusivemosque[.]org
     

  • Submit your CV and cover letter addressing how you meet the person specification and required experience. 
     

  • Please let us know by email or answerphone [0203/189/1185] of any adjustments or support you need to attend an interview with us.
     

• NB - interviews will be conducted via video call on Zoom.
  
  Closing date for applications is 5pm Tuesday 7th July - please ensure we have received your application by this deadline.

Since YGAM was founded five years ago, we have quickly established ourselves as a leading educational charity which builds digital resilience in young and vulnerable people, by training professionals to raise awareness of the potential of gaming and gambling-related harm; making resources available for parents and delivering impactful student campaigns with partner universities. Last year alone, we have reached approximately 364,918 young people, students and parents and we have collaborated with almost 2,488 educational organisations (schools, colleges, universities and charities) to deliver our programmes.

YGAM are incredibly proud to be working with all stakeholders in this space, from the gambling & gaming operators who make products available to the public; education professionals who support young people & students learning; the criminal justice sector; partner universities; public health; third sector organisations; sports clubs; Local Authorities and young people, students and parents themselves.

As the topic of gaming and gambling continues to rise up the news and political agenda, the high demand in our social purpose and our projected growth also increases.  We now have a unique opportunity for two driven Marketing & Communications Managers to join the YGAM team to deliver the ambitious Marketing & Communications strategy and support the future growth of the charity with a particular focus on the mental health or higher education sector.  These posts are being offered as full time posts and are home-based role but you will be required to travel on a regular basis.

The principle purpose of the posts is to deliver a comprehensive, cost-effective Marketing and Communications plan which incorporates social media, stakeholder engagement and public affairs to support the objectives of the charity.  The ideal candidates will be highly organised, have an absolute eye for details and the ambition to support a fast growing, national charity.  They are very hands-on roles and whilst you will be working with members of the SLT, Trustees and agencies you will also be required to take on tasks such as creating and posting on social media and updating website copy, alongside the strategic responsibilities.

The roles will be demanding, highly rewarding and best suited to individuals with valuable experience working in a fast-paced marketing and communications environment who want to grow and develop their careers taking their experience to a national level.

To apply for the roles please send a copy of your curriculum-vitae along with a supporting statement (max two sides of A4) outlining your experience and how your skills match those in the person specification to the email address below.

The closing date for applications is Monday 20th July 2020 at 1200noon. Shortlisted applicants will be invited to attend a face-to-face interview which is planned to take place on Monday 27th July 2020 in London.  Depending on COVID-19 restrictions this might be a video conference interview instead and there will be a pre-interview task for you to complete.  Please ensure you can attend on this date before applying.  YGAM are proud to be recognised as an Investors in People organisation, guaranteeing you a purposeful job with plenty of training and career opportunities for the right person.

Thank you for your interest and we look forward to hearing from you.

Nugent is one of the leading charities in the North West of England. We fulfil a major social welfare role by providing care to people of all ages and acting as a major employer.

We are currently recruiting for: Fundraising & Marketing Administrator

Hours of work: 37 hours per week

Location of role: Edge Lane, Liverpool 

The Fundraising, Marketing and Communications Team have a crucial role to play in delivering the income generation targets that will help support some of the vital work that Nugent does to support the vulnerable and less advantaged in our communities across the North West region, through our schools, homes and community services.

To achieve success for our service users we need a team of driven and ambitious professionals to complement our current team, people who can lead in their fields of expertise, support our services and help us be outstanding.

This exciting opportunity role will support our Fundraising & Marketing team with administration of databases and the MS projects planning system, in the development, planning and execution of fundraising activities and supports the stewarding of challenge event participants.

The successful candidate will support our events, support with the management of our projects and oversee the data input for our dashboards and reporting databases.

What we offer:

• Salary of £18,371- £19,892 per annum
• Group Personal Pension Scheme
• Life Assurance Scheme
• Competitive Terms & Conditions
• Career Progression opportunities

Closing Date for completed applications 10:00am on Thursday 16th July 2020  

Formal interviews will be held on Wednesday 29th July 2020

We are an Equal Opportunities Employer and encourage applications from underrepresented groups.

Nugent actively promotes the safeguarding of vulnerable adults, young people and children.

We're looking for a Digital Communications Officer who wants to develop their content and digital marketing skills within the charity sector.

• Ewell, Surrey with some homeworking
• 6 months fixed term contract, full time
• £27k per annum + Competitive Benefits

A little bit about the role...

We are looking for a Digital Communications Officer who wants to develop their skills to create great content for our digital channels. The right candidate will help us support more people and encourage supporters to fundraise or volunteer for us.

This role will primarily involve content writing and moderation of content on our website, as well as supporting our email marketing so that we can provide our site’s users with great supporter journeys. You’ll also provide reporting for the website, so that we can continually improve content for our web users.

You’ll have experience of writing content for a range of different audiences, so people can find the support they need, or be inspired to donate, volunteer or campaign for us. You should also be familiar with digital reporting, so you can assess how successful our content is, and have worked with content management systems.

You’ll also know your way around Google Analytics, and have some experience using email marketing platforms.

You’ll have the support of a team of five with skills in all things digital, from web and search to video and social, and we offer training to staff too.

If the prospect of joining a well-respected and highly regarded national brand appeals to you please read the attached job description as set out below.

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

To apply

Interested candidates should submit their CV and a covering letter outlining their motivations for applying and how they meet each of role criteria as set out in the JD no later than 9.00 am on Monday 6th July 2020.

Do you want to help build a world where everyone feels part of a community? We're looking to recruit a talented and motivated individual, with fundraising and communications/marketing experience and a good understanding of social media for this new income generating role. If you are ambitious, have an aptitude for writing engaging content, excellent organisational skills, enjoy a collaborative environment and want to contribute to a dynamic team then this is for you.

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16.  Set in a leafy heritage building as well as in T&T2, our second modern venue in Surrey Quays Shopping Centre, Time & Talents offers something for everyone. We have a history of 133 years of supporting people of all ages in Rotherhithe and Bermondsey, bringing people together for mutual support, fun and friendship. With a wide range of services and activities for older people and other adults, along with volunteering and schools’ outreach projects across the local area, we make sure that everyone feels part of a community and we work to reduce isolation and loneliness. We provide informal learning opportunities for adults, especially around practical skills like gardening, crafts, ukulele and mindfulness, and a range of hosted activities including yoga, the local history society and choirs. We see a core part of our work as providing ways for local people to connect and share their time and talents, including a wide range of volunteering opportunities, skills-sharing and ways to socialise and connect neighbours close and far.

The role

In this role, you’ll:

• Support our fundraising strategy by writing applications and letters, researching funding sources, thanking donors, reporting on projects
• Manage and update social media platforms daily to increase awareness and support
• Deliver our creative marketing materials across social media, print, website and face to face
• Assist in the running of seasonal events and a local festival
• Be a part of the day to day life of a lively, busy community centre where no two days are the same

About you

You are highly organised, have excellent literacy and numeracy, and a good knowledge of a wide range of fundraising, social media and marketing tools. You’ll have experience of working in a customer facing environment and preferably have experience of, or a demonstrable passion for, working in a community setting. Ideally, you'll have some fundraising and communications/marketing experience, an enthusiastic appetite for social media and a strong aptitude for writing in an engaging and persuasive way. Most of all, you’ll be flexible enough to turn your hand to different tasks across the organisation and prioritise well – this is a great opportunity to get your teeth into charity work, in an inspiring community setting.

About us

Based in the tranquil oasis of a beautiful old mortuary – nicer than it sounds! - and surrounded by gorgeous gardens, you’ll work with an energetic, experienced, and passionate team of 16, with a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious organisation which has doubled its reach and impact over the last three years. We encourage applicants who are from underrepresented groups with protected characteristics, as we value having a diverse pool of applicants to find the best candidate.

If you'd like to come with us, apply now - we can't wait to hear from you!

The closing date is 09.00 on Monday 6 July 2020.  However, we’ll be reviewing applications on a rolling basis, so please apply as soon as possible.

TO APPLY: all applications to be submitted online here.

Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job, and how your experience relates to the job description and person specification.

IMPORTANT: We will use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.

INTERVIEWS: The interview process will be two stage and consist of an initial interview on Friday 10 July or Monday 13 July. Shortlisted candidates will be invited to a second interview later w/c 13 July.

Coronavirus/COVID-19: The safety and wellbeing of our current and future employees remains a top priority, therefore all interviews will be conducted remotely if necessary.

Reporting to the UK Communications and Fundraising Manager within the Executive Department, you will be at the forefront of demonstrating to the public how Afghanaid is changing lives in Afghanistan. You will perform a variety of administrative tasks to support the smooth functioning of the fundraising team; contribute to the retention and growth of our supporter base by producing content for our fundraising communications; support the management of our social media channels; and engage with current and potential supporters online. During this 6-month internship, you will be given close support and guidance to undertake the tasks detailed below.

Key Responsibilities:

Communications

• Work closely with the UK Communications and Fundraising Manager to assist in all supporter liaison and fundraising communications activities.
• Identify opportunities for positive exposure of Afghanaid, and opportunities to inspire new support.
• Liaise with project staff in Afghanistan to gather case studies and photos to develop into communications content.

Social Media:

• Create, edit and schedule engaging content across all social media platforms including Facebook, Twitter, Instagram and YouTube (images, videos, animations/gifs and infographics).
• Use social media platforms to promote our website content and drive traffic to our website.
• Help oversee, collect and analyse social media metrics to assess the effectiveness and reach of our online presence, and make recommendations for improvement.
• Monitor online content posted by others on our social media platforms and respond in an appropriate and timely manner.
• Identify opportunities to engage new audiences, potentially with targeted content.
• Identify and cultivate relationships with new social media accounts.
• Identify trends and cultural moments on social media which are relevant to Afghanaid and identify ways to get involved.
• Help develop, maintain and execute a social media content calendar across platforms to grow community engagement, awareness, and adoption.
• Contribute to the development and implementation of a social media strategy.

Website:

• Help keep the website up to date by drafting copy and proofreading content to ensure it is grammatically correct and sensitive to the cultural and security considerations within Afghanistan.

Email:

• Support in the creation of monthly email newsletters to be sent to our subscribers.

Administration

• Process post and answer the office telephone.
• Process all donations received, whether by mail, online or by other means and ensure donors are thanked in a timely manner.
• Ensure Gift Aid declarations are sought from all eligible donors and appropriately filed.
• Ensure lapsed regular givers are contacted in a timely manner.
• Support the Finance Officer to reconcile monthly income by accurately coding donation reports.
• Maintain up-to-date records in the fundraising database. Ensure data is collected and entered accurately in the database to enable effective communications and strategic marketing decisions.

External Fundraising Appeals

• Support the UK Communications and Fundraising Manager to pursue and execute external fundraising appeal opportunities, including UK Aid Match, The Big Give, and various national newspaper Christmas appeals. This will entail producing creative communications and logistical support.

For the right candidate, this internship has the opportunity to develop into a more permanent position.

Full job description and person specification attached.