Administration And Communications Volunteer Volunteer Roles

The administrative assistant will be assisting in general administrative support. They will have a close dialogue with key stakeholders, funders and donors to create relationships to help the organisation move forward.

The requirements for the job is basic office and communicating skills.

The administrative assistant should be keen on learning and developing new skills within the Organisation.

There will be opportunities to develop skills within several different units of the organisation such as; Marketing, Funding, Finance, HR and Legal.

The position will give the volunteer the opportunity to get insight into these different units, and the choice to develop oneself within the one (or several) that becomes of most interest, while at the same time getting versatile, transferable skills that can be applied throughout the organisation.

Main Tasks:

• Contact and communicate with stakeholders - explaining the organisational aims of the organisation and creating relationships and collaboration with other organisations.

• Assisting other volunteers in positions such as Marketing, Funding, Finance, HR and Legal.

• Administrative duties.

Required Skills:

• Microsoft word (Excel, Word, PowerPoint)

• Communication skills

• Team-working skills

• Delivers work of quality in a timely manner

• Self-driven

• Obtains a professional attitude

Training and Support Available:

• Office (Excel, Word, PowerPoint)

• Development within desired department

The volunteering program with QMC School requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.

Please note that this is a volunteering role.

PFP is a UK-based charity working in Africa and Asia since 2004, and this year we are celebrating our 20th anniversary. Our Mission is to work together with local people and filmmakers to produce, distribute and show local language educational films that give help and hope to vulnerable and disadvantaged communities. Our latest activities have primarily focused on Malawi, Sierra Leone and Kenya.

Every PFP film seeks to bring about positive change by engaging audiences with themes, characters and subjects that address important challenges facing themselves and their communities.

-  We commission, fund and manage film productions

-  We train and mentor local film makers

-  We partner with other organisations to produce media for their charitable objectives

-  We organise film distribution and viewings and promote digital engagement

-  We facilitate audience conversations to encourage deeper exploration of issues

-  We measure the impact of our films to ensure continued improvement

We produce a range of media from short documentaries and music videos to full-length feature dramas. Our work covers a wide range of subjects, including: health, disability and rights; social prejudice and stigma; agriculture; and environment and conservation.

See our Annual Reports on our website for more information on our work and recent activities.

Primary responsibilities

- Attend and contribute to quarterly Board meetings and work with the Trustees and Directors in advancing PFP’s vision, mission, and strategic goals.

- Deliver and develop PFP’s communications strategy. This includes: working with our executive team to produce supporter newsletters and build our supporter network; developing our social media strategy, and supporting our Administrator in its implementation; and producing press releases.

- Maintain and develop our Wordpress website.

- Proactively seek fundraising opportunities.

- Contribute to the effective governance of PFP, including: ensuring PFP is accountable and carrying out its purpose for public benefit; ensuring compliance with the governing document and applicable law; and challenging the management of resources and ensuring financial stability.

- Act as an ambassador and public representative for PFP.

Key requirements

 - Strong communication skills

- Experience of designing and delivering a communications strategy

- Strong relationship skills and proven track record of cultivating positive relationships

- Commitment to PFP’s purpose and values

We're looking for an Office Administration Volunteer to support the wider Garden Organic team based in the office and around the UK, in a variety of tasks from preparing materials needed for events, updating spreadsheets to basic reception duties.

Location: Ryton Gardens, Wolston Lane, Ryton on Dunsmore, Coventry, CV8 3LG

About Garden Organic

Garden Organic is the UK's leading organic growing charity and has been at the forefront of the organic horticulture movement for over 60 years. We aim to nurture and grow a movement of people and organisations that take practical action to conserve seeds, nurture soil, make compost and reduce waste and share organic gardening know-how and the benefit of human and planetary health.

Our simple message is this – organic practice, including composting, is the fastest way to repay our debt to nature and deliver biodiversity improvement in the context of land management.

What is an Administration Volunteer?

Working as part of a team, our Administration Volunteers support the wider Garden Organic team based in the office and around the UK, in a variety of tasks from preparing materials needed for events, updating spreadsheets to basic reception duties.

Why volunteer for Garden Organic?

Ryton Gardens lies at the heart of our work to promote organic gardening, offering volunteers the chance to make a real contribution in a beautiful and unique setting. In supporting our wider team, you will help present a professional and friendly organisation that visitors will come to time and time again. Enjoy the company of a friendly group of like-minded people or use your time with us as a steppingstone into work or college.

What’s in it for you?

• Becoming part of a friendly and dedicated team
• Meeting people from all walks of life
• Gaining new skills
• Developing your CV
• Knowing you are helping to support our work.

What’s involved?

Tasks can be variable depending on our needs but can include:

• Dealing with incoming and outgoing post
• Ordering of stationery and refreshments
• Updating spreadsheets and databases as necessary
• Filing, photocopying, scanning, and shredding
• Preparing mailings or resources for events
• Answering the telephone
• Covering reception when needed
• Helping with other administrative duties as and when required
• Volunteers may occasionally be asked to assist in other departments.

This role will suit people who:

• Have good communication and listening skills.
• Have a cheerful, outgoing, and confident demeanor.
• Enjoy working as part of a team.
• Have a positive, organised and flexible approach to work.
• Have some experience of word processing, database, and email software.
• Have some experience of working in an office environment.

What do we offer our volunteers?

• Full induction to Garden Organic
• Appropriate support and supervision
• Relevant training
• Reasonable travel expenses.
• Membership of Garden Organic*
• Job References

The Communications Volunteer will write and coordinate our external communications. This includes CAW’s regular newsletter, stories and general information on our website, and campaign and research pieces. You will work alongside both our Research and Campaigns volunteers and key staff members.

• Work closely with our advice, partnership and community outreach team members to identify stories, case studies, advice and volunteering opportunities to promote

• Have the opportunity to write a regular newsletter for community partners and stakeholders to promote the work of Citizens Advice Westminster

• Produce short copy to promote our services for a variety of sources including our website and social media

• Explore and pilot new ways to promote our services to Westminster residents who currently don’t use our services, including through digital media

• Work with the Social Policy, Fundraising and Digital Media team to create high quality written content for campaigns and promotional materials

• Contribute to fundraising efforts by producing copy for general appeals, individual and group emails and our website

• Proofread and edit copy produced by others when requested

Skills, experience and time commitment

• Enthusiasm and commitment to work alongside a motivated team providing advice and information for residents across Westminster

• Excellent writing, communication and “people” skills

• Experience in writing informative, persuasive or neutral content depending on the purpose of and audience for the communication

• Self-motivation and the ability to work independently

• IT skills necessary to support research across numerous existing Citizens Advice databases and platforms 

• Knowledge and experience of marketing and communications which is transferrable to Citizens Advice

• Experience with digital media, layout/design, creating presentations and/or fundraising would be advantageous but are not essential for this role.

Ability to commit 1 or 2 days a week to the role on a regular basis; location is flexible but it is helpful to be able to come to CAW at least a couple of times each month and to participate in Advice Forums and other regular activities as these provide useful insights into our work and our clients’ experiences

WHAT WE OFFER YOU

• Our Head of People Development and Volunteering will support you as you join CAW and ensure that you get any training that you might need

• You will join a positive, supportive and friendly team of volunteers and paid staff

• All our volunteers are an integral part of our team. You are invited to attend regular trainings, to join social events and to support group activities

• Your line manager will provide regular individual meetings and support

• You will have access to national Citizens Advice e-learning, networks and resources.

• It is CAW policy that volunteers should get out-of-pocket expenses.

WHAT ELSE YOU NEED TO KNOW

Equal opportunities Citizens Advice Westminster is committed to equal opportunities, and all staff and volunteers are expected to share this commitment. This means actively opposing all forms of discrimination and ensuring that the service is equally available to all people.

Confidentiality Everything that you see and hear in the organisation is private. All staff and volunteers must sign an agreement to observe a strict rule of confidentiality before they begin their role.

How to apply-You will need to complete the online application form. If successful we will invite you for an informal interview where we will discuss your role, interests, and skills.

What happens after I have filled in the application form? Your application will be reviewed by the Head of People Development and Volunteering who will contact you for a conversation about your interest in volunteering at CAW. You may be asked to undertake a basic skills assessment and participate in an interview. The process will be friendly and supportive! If you have any questions about the volunteer roles prior to completing your application please contact 

As part of our strategic priorities, RollaDome All Skate is currently seeking, detail-oriented, reliable, friendly Clubs Administrator to join our growing team. You will be expected to deliver a high-quality experience to our members and visitors in a friendly yet professional manner at all times.

Front of House:

· Meet and greet members, visitors to the Clubs and attend to their requirements as needed.

· Deal with all general membership enquiries, including booking issues, registration information and bookings.

· Set up and administer all club related activities on time booking sheet to include medical information, equipment sizes, all club bookings and event planning.

· Keep members informed in relation to any rescheduling, delays, or changes to planed club events and activities.

· Ensure club times are adhered to.

· Ensure members are informed of club and organisation events.

· Ensure reception desk is always manned, during club and event sessions.

· Work with the head Coach/Operations Director, the Business Manager and CEO to organise all groups/outings that are being hosted by RollaDome and prepare team and facility for these events.

· Ensure relevant signage is always displayed.

· Print and place signs where required for both in house team and members, along with visitors.

· Inform members of grading outcomes and grading dates and times.

· Ensure correct equipment is on site to meet the neds of all participants

· Ensure correct registers, and booking information is to hand during every club session.

· Collate weekly feedback from skaters and guardians.

· Ensure that all equipment is collected daily and stored accordingly.

Coordination and Administration:

· Opening and closing of all clubs

· Ensure Administration of the Booking System to ensure a seamless process for members.

· Ensuring all administrative requirements are in place in advance of all clubs/events

· Ensure all administrative tasks are completed when the members have completed their term and grading

General Administration:

· Opening and closing of premises as required.

· Ensure adequate supply of equipment.

· Any new projects as assigned by management

Health & Safety:

· Report any incidents in respect of members and/or guests and any faults in respect of the building, car park, hall to the Head Coach.

· Ensure all incidents/accidents are recorded in the Incident Report Book.

· Ensure First Aid boxes are full stocked and is in situ and visible at all times.

PERSON SPECIFICATION:

· ·Working knowledge of sports, children and young people.

· ·Experience working with excel and word

· ·Ability to multitask and work efficiently under pressure in a fast paced environment.

· ·Ability to prioritise workload as the need arises.

· ·Open and warm with excellent communication and interpersonal skills.

· ·Organised, with excellent attention to detail.

· ·Flexible and able to work as part of a team and individually.

· Exceptional customer service skills.

· IT skills

TRAIN is looking for an organised and reliable Volunteer Team Administrator to support our team with essential administrative tasks. This role involves working in collaboration with core staff members to maintain our administrative systems, manage communications, and assist with various office duties. 

Key Responsibilities: 

• Provide general administrative support, including managing correspondence, filing, and data entry. 

• Assist with scheduling meetings, preparing agendas, and taking minutes. 

• Keep our volunteer and donor databases up to date. 

• Help with the preparation and distribution of reports, newsletters, and other communications. 

• Support in organising and coordinating events and fundraising activities. 

• Ensure all administrative processes are conducted in line with our charity's policies and procedures. 

Essentials: 

• A flair for organisation and an eye for detail. 

• Able to work at least 6 hrs a week

• Excellent communication skills—you’re friendly, clear, and always professional. 

• A proactive attitude with a love for problem-solving. 

Desirables:  

• A heart for young people and a desire to support their growth. 

• Previous admin experience is great but not essential.

If you're passionate about the importance of our beautiful countryside and green spaces in London, join us to use your persuasive and descriptive skills to raise our profile, reach new audiences and promote saving these spaces for wider enjoyment.

Responsibilities / Duties may include but are not limited to: 

• Use your creative flair to write compelling copy which raises the profile and work of CPRE London 
• Proofreading, restructuring and editing articles 
• Developing a balanced range of new content which may include current news, opinion pieces and campaign features for our communications to update the CPRE London website 
• Working with the social media volunteer to promote new content 
• Creating and sending our monthly newsletter  
• Maintaining and adding to the image library
• Using photos and images to good visual effect and to represent the full range of our work and the people involved  
• Overseeing overall content in line with brand guidelines, liaising with the national CPRE communications and website team 
• Optimising published pieces for SEO

 Our team will provide training and support to develop your role.

Skills and experience 

Preferably with 2 or more years’ experience of communications roles with excellent writing and editorial skills, good attention to details, and familiar with managing messages in the media.

​ 

As a Communications Volunteer, you will help with the administration of our team newsletter NEWSROUND and our social channels. Additionally, you will support with the facilitation of our internal events. You will support the Communications Manager to communicate the great work we are doing to promote Equality, Diversity and Identity, both internally and externally.

As an Admin Support Volunteer, you will support staff with general light administrative tasks that help with the everyday running of the project.

Please see all locations and the time commitments we are currently recruiting for in this role:

• Hackney– Mondays or Wednesdays, 9am-5pm, once a week. 

In this role, you will be supporting us with all or some of the following tasks:

• Recording Handovers 
• Building rapport with clients and being a friendly face 
• Replying to some general emails
• Supporting with some Opal (our internal people management system) work once this is signed off
• Welfare Checks on clients (If Possible and Comfortable - would be with the support of permanent staff)
• Adhering to St Mungo’s Policies and Procedures at all times. 

Do I need to have any specific skills?

• Enthusiasm 
• Good organisational skills and timekeeping
• Good communication 
• An understanding of the causes of homelessness and its impact.
• Genuine interest in and commitment to St Mungo’s work and client group.
• An understanding of and commitment to diversity & equality.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No 

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No