Administration and communications volunteer volunteer volunteer roles

Volunteer Executive Assistant to the CEO

Organization: Bright Futures & Hillel Bright Futures Trust Community Hub
Location: Croydon, South London (Office-based)
Time Commitment: Main office days - Monday, Wednesday, and Thursday/Online the remaining days (Potential Job Share available)
Start Date: Immediate (Following successful interview and reference checks)
Benefits: Free hot lunch, travel expenses, free training, and EAP support

About Us

Bright Futures and the Hillel Bright Futures Trust are proud to be South London's leading SEND community hub. Based in Croydon, we offer a vital range of education, training, and well-being services. We mainly serve children aged 4 to 19 years, extending up to 25 years for individuals with special educational needs and disabilities (SEND).

We are deeply family-centred. We firmly believe that "a happy parent is a happy child." Because we champion equal opportunity and community support, over 90% of our services are delivered completely free of charge. This life-changing charitable work is only possible through the dedication of our incredible team and volunteers.

The Opportunity

Are you looking to use your professional skills to make a real social impact? We are seeking a highly organized, proactive Volunteer Executive Assistant (EA) to support our Chief Executive Officer.

This rewarding role offers the chance to gain high-level experience in the charity sector. You will act as a central pillar across our organization, directly contributing to our growth and community outreach.

What You Will Do: arrange of business admin duties - 

• CEO Support: Manage diaries, schedule meetings, and handle administrative workflows.
• Project Assistance: Coordinate tasks for community initiatives to support free service delivery.
• Human Resources: Assist with volunteer onboarding records and training schedules.
• Fundraising Support: Help track grant applications and coordinate local fundraising events.
• Communications & Social Media: Create content using Canva and manage our active social media profiles.

What We Are Looking For

Essential Skills:

• Tech Literacy: Mastery of the full Microsoft Office Suite, including Microsoft Teams.
• Design Tools: Proficiency in Canva to create engaging social media and marketing graphics.
• Communication: Warm, professional written and verbal communication skills.
• Organisation: Excellent time management and the ability to manage diverse administrative tasks.

Desirable Criteria:

• Driving License: A clean, valid UK driving license is highly preferred.
• Background Checks: A current Enhanced DBS check is ideal, though we can arrange this for you.

Commitment & Flexibility

• We require a commitment on our core days: Monday, Wednesday, and Thursday. Online days: Tuesday and Friday (will consider job share across 3 days)
• We welcome applications from individuals looking for a job-share volunteer arrangement to cover these days.

What We Offer You

• Free Hot Lunch: Provided daily at our hub.
• Travel Expenses: Full reimbursement of reasonable travel costs.
• Well-being Support: Access to our Employee Assistance Programme (via Bright HR).
• Professional Development: Free targeted training where required to enhance your performance in the role.
• References: A high-quality reference upon successful completion of your placement.
• Environment: A friendly, supportive team environment making a genuine difference.

Volunteer Coordinator

Key Information

• Location: Windsor, Berkshire
• Working Pattern: Office-based
• Hours: Two days per week (9.00am–5.00pm, flexible)
• Contract Type: Voluntary
• Expenses: Agreed reasonable expenses reimbursed and laptop provided

About Us

The Almshouse Association is the national membership body representing almshouse charities across England and Wales and supporting the wider charitable housing sector. As part of this work, we support the Charity Housing Alliance (CHA), a growing network of charitable housing providers, housing trusts and not-for-profit housing organisations.

The Charity Housing Alliance works with members, partners and policymakers to raise awareness of the vital contribution charitable housing providers make to communities, while advocating for greater recognition and support for the sector.

About the Role

This is an exciting opportunity to support a growing national initiative that is helping to shape the future of charitable housing.

Working closely with The Almshouse Association and Charity Housing Alliance leadership team, you'll play an important role in supporting membership engagement, communications, research and administration. You'll help build relationships across the sector, strengthen the Alliance's network, and support activities that raise the profile of charitable housing providers at both local and national level.

This is a varied and rewarding opportunity for someone who is organised, proactive and enjoys working collaboratively. Whether you're looking to develop new skills, broaden your knowledge of the housing and charity sectors, or use your existing experience to make a difference, we'd love to hear from you.

Key Responsibilities

Membership Engagement & Development

• Respond to enquiries from members, stakeholders and supporters.
• Support initiatives to grow and strengthen the Alliance's network.
• Assist with outreach to potential members and partners.
• Help welcome and engage new members.
• Encourage participation and engagement across the network.

Communications & Awareness Raising

• Support the management of the Charity Housing Alliance website.
• Assist with social media activity and awareness campaigns.
• Contribute to newsletters, member communications and promotional materials.
• Monitor sector developments and identify opportunities to promote the Alliance's work.

Research & Policy Support

• Research policy, legislation and developments affecting charitable housing.
• Support the collection of case studies and sector insights.
• Monitor consultations, funding opportunities and sector announcements.
• Research new partnerships and opportunities for the Alliance.

Administration & Coordination

• Provide day-to-day administrative support.
• Organise meetings, events, webinars and stakeholder engagement activities.
• Maintain records and contact databases.
• Assist with reports, presentations and briefing papers.

About You

Essential

• Strong written and verbal communication skills.
• Confidence communicating via telephone, email and online platforms.
• Excellent organisational skills and attention to detail.
• Ability to work independently and use your initiative.
• Good IT skills, including Microsoft Office.
• Interest in housing, charities, social impact, membership organisations or public policy.
• Enthusiastic, proactive and willing to learn.

Desirable

• Experience working or volunteering within the charity, housing or public sectors.
• Experience supporting membership organisations, networks or representative bodies.
• Knowledge of charitable housing, almshouses or community housing.
• Experience with websites, social media or CRM systems.
• Understanding of government policy-making or stakeholder engagement.

Why Volunteer With Us?

By volunteering with The Almshouse Association and Charity Housing Alliance, you'll become part of a growing movement helping to strengthen and champion charitable housing across England and Wales.

In return, you'll benefit from:

• A welcoming and supportive team environment.
• Opportunities to develop new skills and build experience.
• Exposure to housing, charity and public policy issues.
• The chance to work alongside sector leaders and housing organisations.
• A laptop for use in the role and reimbursement of agreed reasonable expenses.
• The opportunity to make a meaningful contribution to organisations providing affordable homes and community support across the country.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As an Activities Volunteer, you’ll help our group deliver well organised activities and support everyone who takes part. Whether you’re serving refreshments or talking to people, you’ll help everyone feel welcome.

This role will help you develop your organisation, communication and team working skills.

What you’ll be doing:

• Assisting with setting up activities
• Supporting people who attend activities, including making and serving refreshments and helping people to access the event
• Helping to run events, including registering attendees and collecting any payments

What you’ll get in return:

• You’ll be part of our amazing volunteer network
• You’ll develop new skills, which can improve your CV and employability
• You'll be making a real difference to people's lives
• You’ll get a say in influencing our work
• You’ll receive a Volunteer Welcome Pack
• You’ll have an induction to your role
• You’ll get support from your Volunteer Manager
• You’ll gain access to Learning and Development opportunities
• You’ll be reimbursed for any related expenses while carrying out your role

Join the Team and Help Us Build the Future of The Swadhinata Trust 

The Swadhinata Trust is embarking on a journey of significant growth and transformation. Having recently refreshed our purpose, mission, and brand, we are now ready for our next big leap: transitioning from a grassroots volunteer organisation to a scalable charity with paid staff and expanded reach.

To reach our full potential, we need 'roll-up-your-sleeves' leaders who are eager to help us transform. This isn’t just about giving advice from the sidelines; it’s about being the engine of our transformation. Whether you are an expert in your field or looking to develop new skills, joining us as a collaborative partner offers a unique opportunity to make a tangible, lasting impact on our journey.

How Can You Help 

We are looking for both professionals and enthusiasts eager to use their skills to help us transform. Whether you can offer 2 hours a week or 10, your expertise will be a vital part of reaching our big goals. You don’t need to be a veteran in your field; we value a 'roll-up-your-sleeves' attitude and a commitment to our mission just as much as a CV.

Operations Volunteer

The Goal: You are the engine room! You’ll help ensure our day-to-day systems, from IT to HR, are smooth and supportive.

We’d love help with:

• Daily Support: Helping with office admin, logistics, or coordinating meetings.

• Improving Systems: Assisting with our CRM (database) or helping the team get the most out of our tech.

• People Support: Helping with the "welcome" process for new staff or volunteers.

What you bring:

• A proactive, "can-do" attitude and a knack for multitasking.

• Great people skills and an organised approach to busy days.

• Tech-savviness (or a quick ability to learn new software).

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 
• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  
• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
• championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Data Collection Volunteer (Befriending Services)

Location: Hybrid – Home-based with occasional office attendance

Time Commitment: 2-4 hours per week (flexible)

At Age UK East Sussex, our befriending services help reduce loneliness and social isolation among older people across the county. To ensure we continue delivering these vital services and secure future funding, we need to demonstrate the difference our support makes.

As a Data Collection Volunteer, you will play an important role in gathering feedback from clients, recording outcomes, and maintaining accurate records on our Charitylog database. Your work will help us measure the impact of our services, improve the support we provide, and evidence positive outcomes for funders and stakeholders.

If you enjoy speaking with people, have good attention to detail, and are comfortable using computers, we'd love to hear from you.

What we're looking for: A friendly face to welcome visitors and animals to our rescue centre in Whitminster, answering their questions, and directing them to the appropriate member of staff. You will also help make sure the Teckels shop is well stocked, clean and tidy, and looks its best.

This role is ideal for someone with excellent customer service and communication skills, able to deal with a wide range of people visiting in person or over the phone. An eye for detail is helpful for processing admin and making bookings.

Our rescue centre can get very busy, so it is important you are comfortable working in a fast paced environment and have the ability to multi task. You may be the first person someone meets at Teckels, so you will need to be polite, helpful, understanding and discreet, able to handle sensitive situations.

When you can help: We are looking for Welcome Volunteers on a Wednesday and Sunday afternoon, and all day Saturday

What we can offer you:

• An induction, ongoing support, and training
• An opportunity to meet new people
• Gain experience, learn new skills, and make a difference
• A reference for studying or employment
• The chance to meet lots of cat and dogs
• A dedicated volunteer coordinator for check ins and support

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Would you like to support disabled children in accessing fun activity sessions? Could you provide admin support in the office to help facilitate sessions for our Children’s Activity Club team.

What will you be doing?

• Supporting the Childrens Activity Club managed with a range of administration tasks

. • Helping with data entry tasks, such as updating our in-house database with registers, session attendance, feedback, and uploading support plans.

• Telephoning parents to go through initial risk assessments/ supports plans on how best we can support their child at a session understanding their communication, sensory and support needs.

• Helping to research required resources for sessions.

What skills would be useful?

• A good level of computer literacy

• A good eye for detail

• Confident using a telephone

• Previous experience with data entry tasks

• Previous experience supporting SEN children

What’s in it for you?

• Relevant training, mentoring and support will be provided

• Gain experience to add on to your CV

• Utilise your skills and learn new ones.

• Social opportunities

• Access to wellbeing support

• Out of pocket travel expenses can be reimbursed

• We strive to make reasonable adjustments and improve accessibility

How much time are you expected to give and when?

For the role to be mutually beneficial, we hope for volunteers to give 3 to 4 hours a week for 4 months. The team is looking for volunteers who are available on Wednesday afternoons or Thursday afternoons.

Where is the role located? At our Caudwell Children Centre on Innovation way, Keele University Campus, ST5 5NT. Minimum age for this role: 18

ARE YOU?

• passionate about supporting young people?
• able to engage well with young people and their carers?
• resourceful, creative and solution focussed?
• organised and able to carry out basic administration tasks?
• able to spare 10-15 hours a week? Times can be flexible to suit the service and the right person, however early evening availability (3-6) to accommodate visits to young people would be needed.
• a driver with business insurance.

YOU WILL...

• make a positive impact in a young person’s life
• support other volunteers in their role
• contirubute to the development and growth of an essential service for young people
• experience role satisfaction and reward.

ASIST WILL... 

• provide full training, support and supervision
• cover travel and other agreed expenses
• provide additional training if appropriate and the chance to learn and develop valuable skills, knowledge and experience
• offer career progression if suitable opportunities arise.

Ukrainian-Speaking Community Support Volunteer

Role Overview

Europia is looking for a Ukrainian-speaking volunteer to support community sessions for the Salford Central and Eastern European Health Navigators Project.

The project supports Central and Eastern European residents in Salford who may face language, digital or other barriers when accessing health and community services.

The volunteer will help welcome people, provide Ukrainian language support and help residents use digital services. They will work alongside Europia staff to make sessions welcoming and accessible.

What the Role Will Involve

• Interpret between Ukrainian-speaking residents and Europia staff during community sessions.

• Help Ukrainian-speaking residents communicate with Europia staff. 

• Clearly interpret information provided by Europia staff.

• Translate short written information, messages and instructions between Ukrainian and English.

• Help check that translated information is clear and easy to understand.

• Welcome residents when they arrive at community sessions.

• Explain how the session works and who service users need to speak to.

• Help service users use mobile phones, websites, online forms and digital services.

• Help prepare the room before sessions and tidy the space afterwards.

• Support the general running of community sessions.

• Communicate information clearly, accurately and sensitively.

• Comply with Europia’s Data Protection Policy and keep personal and sensitive information private.

• Follow Europia’s safeguarding, data protection and professional boundaries procedures.

When

• Community sessions will run until March 2027.

• The project will normally hold one community session each week.

• Each session will last around three hours.

• Volunteers will support agreed sessions as part of a rota.

• The exact days, times and number of sessions will be agreed with each volunteer.

Where

The project will be delivered across Salford. Sessions will take place at community venues, including:

• Eccles Gateway, M30 0TU

• Broughton Hub, M7 4BQ

• Together Family Centre, M44 6GX

• St Aidan’s Church, M7 3SE

• Selected Salford libraries

Volunteers may support sessions at one or more venues, depending on their availability and the needs of the project.

Skills and Experience

We are looking for someone who:

• Speaks Ukrainian and English.

• Is friendly, patient and respectful.

• Has good communication and listening skills.

• Is comfortable speaking with people from different backgrounds.

• Can use basic websites, online forms and mobile phones.

• Is willing to help people with simple digital tasks.

• Can keep personal information private.

• Is reliable and able to attend agreed sessions.

• Is willing to learn and work as part of a team.

Previous volunteering, community work, language support or digital support experience would be helpful, but it is not essential.

Training and Support

Volunteers will receive:

• An induction before starting.

• Safeguarding training.

• Training on professional boundaries.

• Clear guidance about their role and responsibilities.

• Structured supervision and support from Europia staff.

• A Disclosure and Barring Service check.

• Information about possible pathways towards Immigration Advice Authority Level 1 qualifications, where appropriate.

Benefits

• Use your Ukrainian language skills to support local residents.

• Gain experience in community support.

• Develop your communication and digital support skills.

• Build confidence and meet new people.

• Learn more about local health and community services.

• Receive regular support and supervision.

• Support Central and Eastern European communities in Salford.

• Receive agreed volunteer expenses.

• Gain experience that may support future employment, training or volunteering opportunities.

Volunteering Opportunity

Flyer Distributor

What You’ll Do

Help promote Age UK Enfield services and events by distributing flyers and posters in local community spaces. You’ll raise awareness and act as a friendly face for the organisation in your local area.

You will:

· Distribute flyers and materials to homes, libraries, shops, cafes, community centres and GP surgeries

· Engage with the public in a polite, friendly way

· Answer basic questions about Age UK Enfield

· Keep a simple log of where you’ve delivered materials and how many

· Report back to your supervisor with any feedback or updates

Skills You’ll Use or Develop

· Confidence working independently

· Good communication skills

· Willingness to walk and stand for periods of time

· Professional and approachable attitude

· Reliable and well organised

Time Commitment

2–4 hours between 10:00 am and 2:00 pm
(Flexible days)

Location: Various locations across the London Borough of Enfield
Reports to: Communications, Marketing & Volunteer Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!