Administration and finance officer jobs
The Role of Director of Property
Effective management of clergy housing and glebe assets is critical to supporting mission and ministry across the Diocese which covers Coventry, Warwickshire and part of Solihull.
As we discern a new vision and strategy, we are seeking a leader who someone who can shape and deliver robust strategies for our clergy housing and glebe portfolios.
They will oversee 156 clergy houses valued at £18.6m and a glebe portfolio valued at c£34m, comprising commercial property, agricultural land, and farming tenancies.
Applicants must demonstrate a strong record of managing a diverse property, commercial and agricultural assets alongside proven leaderships skills. Membership of RICS or CIB is required, and the successful applicant will be professional, approachable and results focused.
This post reports to the Diocesan Secretary & Chief Executive and is based in Coventry.
Equality, Diversity and Inclusion Statement
We welcome Diversity at the Diocesan Board of Finance
We are dedicated to employing staff with diverse backgrounds, abilities and working styles.
We understand that a diversity of ability can involve a diversity of needs.
We are committed to actively supporting all staff members to fulfil their potential.
If you have a disability, long-term illness or are neurodivergent, and feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you. If you meet the shortlisting criteria then we guarantee that we will offer you an interview.
All employees undertake equality, diversity and inclusion training.
There is no Occupational requirement for the successful applicant to be a Christian. We welcome applications from all candidates regardless of faith or belief system.
For more information
For an informal discussion regarding this role, please contact Jacqueline Ladds, Diocesan Secretary & Chief Executive
Closing date for applications: 13th April 2026
Interviews will take place at the Diocesan office: 30th April 2026
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working in partnership with Barts Charity to recruit an exceptional Funding Operations Officer on a 12month FTC.
Barts Charity is the dedicated charity for Barts Health NHS Trust, supporting five hospitals across East London and funding world-leading medical research in partnership with Queen Mary University of London. Together with their partners and supporters, they invest in projects that improve health outcomes locally and beyond.
Salary: £35,000 - £39,000
The role
The Funding Operations Officer will support the full lifecycle of grants, helping to ensure funding processes run smoothly and efficiently across a diverse portfolio. Working within the Funding Operations team, you will coordinate funding processes, manage information and data, and contribute to improving systems and workflows.
This is an exciting time to join the organisation as we conclude our 2022–2027 strategy and begin shaping our next five-year plan, continuing our £150 million commitment to improving health in East London.
Key responsibilities include:
- Supporting the administration and coordination of the full grant lifecycle, from application and peer review through to monitoring and closure
- Managing information relating to funding schemes, policies and application processes for internal and external stakeholders
- Maintaining and auditing data within the grant management system, ensuring information is accurate and complete
- Preparing data and reports for internal and external audiences
- Supporting the administration of the Charity’s Special Purpose Funds in collaboration with the Finance team
- Contributing to the continuous improvement of funding processes across the organisation
About you
You will be highly organised, analytical and comfortable managing complex information and processes. You will already have experience in grants administration, funding operations or project coordination, or be a strong administrator looking to develop experience in the funding sector.
An understanding of research funding, higher education or NHS R&D environments would be beneficial but is not essential.
For more information, please submit your CV. Please note, due to the level of application, only successful candidates will be contacted with further information.
Deadline: 8th April at 9am
Barts Charity is a Disability Confident Committed employer and will offer an interview to a fair and proportionate number of disabled applicants who meet the minimum criteria for the job. If you wish to apply under the Disability Confident campaign, this can be indicated at the application stage.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Head of Operations
A senior leadership role where your decisions will directly improve young people’s lives.
The Jack Hazeldine Foundation (JHF) is a small, ambitious youth charity with a big mission: to transform the lives of young people through high‑quality 1:1 mentoring, tutoring and personalised support.
We are now seeking a Head of Operations to play a pivotal role in shaping how our charity runs – strengthening our systems, supporting our people, and ensuring we are sustainable, compliant and impact‑driven as we grow.
This is a genuinely senior role, working closely with the CEO and Trustees, where your judgement will be trusted and your impact will be visible every day.
About the role
As Head of Operations, you will lead JHF’s operational strategy and oversee delivery across operations, finance, people, systems, programmes and compliance.
You will line manage a small, committed team and deputise for the CEO when required.
This is a role for someone who enjoys combining strategic thinking with hands‑on delivery, and who thrives in a small organisation where leadership is visible and change is possible.
Why join JHF?
- A senior leadership role with real influence over how the organisation operates
- The opportunity to shape and improve systems
- Close working relationships with the CEO and Trustees
- A manageable team size that allows for thoughtful, people‑centred leadership
- Clear, visible impact where your work directly supports better outcomes for young people
- A values‑driven culture rooted in integrity, collaboration and ambition for impact
- A supportive organisation that values learning, wellbeing and sustainable ways of working
We have strong operational foundations in place and have been awarded a CAF Resilience Grant to further strengthen our financial and operational sustainability – a key focus for this role.
Key responsibilities
- Lead and implement JHF’s operational strategy alongside the CEO and Trustees
- Oversee day‑to‑day operations across programmes, finance, HR and administration
- Lead financial planning, budgeting, reporting and controls
- Act as senior lead for governance, risk, GDPR and information security
- Own and develop our bespoke database to improve efficiency, reporting and impact measurement
- Provide high‑quality operational insight and data to inform Board decision‑making
- Support programme delivery to balance impact, quality, compliance and sustainability
- Lead and support staff development, wellbeing and inclusive practice
About you
You will bring:
- Significant experience in a senior operational leadership role, ideally in a charity, youth, education or people‑centred organisation
- Strong financial management experience, including budgeting and reporting
- Experience leading small, multi‑disciplinary teams
- Confidence overseeing service delivery, compliance and risk
- Experience owning or leading organisational systems or digital change
- A values‑driven, collaborative approach and strong commitment to safeguarding young people
We recognise that no candidate will meet every requirement. If you bring relevant experience and a strong commitment to our mission, we would love to hear from you.
#Head of Operations #Operations #Strategic Operations #Head of Operations
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy Case Officer
Location: London
Hiring range: 33,000-39,000 GBP per year
Hybrid schedule: 2 days/week in office
The Legacy Case Officer is responsible for the professional administration of a substantial portfolio of UK estates in which the charity is a beneficiary. Managing approximately half of the charity’s active UK caseload, you will ensure gifts left in Wills are realised efficiently, compliantly and in line with the charity’s values. This role is central to safeguarding and maximising legacy income and you will exercise sound judgement, manage risk, and build relationships with executors and legal professionals to secure timely and accurate distributions.
About IFAW
International Fund for Animal Welfare (IFAW) is a global leader in animal welfare and conservation. We work tirelessly to protect animals and their habitats around the world. We help animals and people thrive together. Legacy gifts play a vital role in sustaining our critical work worldwide.
Join us in making a lasting impact for animals and the planet, through careful legacy case management.
Role and Responsibilities
Portfolio & Case Management
• Independently manage a diverse caseload including pecuniary, specific and residuary gifts from notification through to final distribution.
• Assess Wills, communications and estate accounts to confirm entitlement and identify risks.
• Proactively progress cases, minimising delays and protecting the charity’s interests.
• Maintain clear case files, identifying where further information is required.
• Escalate complex, high-value or contentious matters in line with internal processes.
Income & Financial Handling
• Contribute to reliable income forecasting through active case monitoring and accurate valuations.
• Support timely and appropriate accruals.
• Ensure estate accounts are reviewed, approved and distributions recorded in line with internal controls.
• Identify opportunities to maximise value where appropriate and proportionate.
Relationship Management
• Build and maintain professional relationships with solicitors, executors and co‑beneficiaries, communicating clearly, confidently and with empathy.
• Represent the charity’s interests with a balance of income protection and reputational awareness, ensuring a smooth experience for all parties.
Risk & Compliance
• Ensure estate administration complies with UK probate and charity law, applying proportionate challenge where it appears inconsistent with the charity’s entitlement.
• Maintain accurate, audit ready records and provide recommendations to progress cases requiring management/Trustee input or carrying reputational risk.
Qualifications and Education Requirements
Essential Experience and Knowledge
• Experience in estate administration, probate casework or legacy management, with working knowledge of UK probate processes and estate documentation.
• Experience reviewing estate accounts and financial information.
Desirable
• Professional qualification or study toward CiCLA, LMAP, STEP, a law degree or equivalent.
• Experience managing residuary or contentious estates and understanding legacy income recognition in a charity context.
We welcome applications from candidates with transferable probate or estate administration experience, even if they have not worked within the charity sector.
Core Competencies
• Strong interpretation of Wills, legal documents and financial accounts; excellent attention to detail.
• Skilled in risk assessment, proportionate decision‑making and accurate CRM use.
• Effective caseload management with clear written communication.
• Confident engagement with legal professionals and executors, handling sensitive matters empathetically.
• Proactive, resilient and collaborative when progressing complex estates.
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
Application deadline: 31 March 2026
To apply, please submit CV and letter of interest at Legacy Case Officer | Opportunities
At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you!
This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.
Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.
We're looking for someone who is confident, shows initiative and is creative in their delivery of the work. Someone who can take on the responsibilities and run with them under limited supervision.
We are a flexible employer and you will be joining a small supportive team.
The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.
The client requests no contact from agencies or media sales.
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Operations Director
The ideal candidate
We are looking for a values‑driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high‑quality management information for senior leaders and Boards.
You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands‑on delivery. Above all, you will share Action Together’s commitment to social justice, equity, and strengthening people, places, and partnerships
The role
The Operations Director will lead the development, optimisation, and continuous improvement of Action Together’s systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day-to-day use with clear ownership, guidance, and effective performance monitoring.
You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high‑quality management information that supports strategic decision‑making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.
Equality, Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are recruiting for a dedicated Legacy Officer to join our Finance team and be responsible for the administration of the legacy income process. Reporting to our Finance Business Partner, you will take ownership of the recording of our legacy income, an important area of growth for Mary's Meals.
Key responsibilities
- Set up records and create case files on Salesforce for all legacy bequests received from solicitors and from notifications of bequests on the Smee and Ford website.
- Record the details of all legacy bequests in the case file on Salesforce.
- Set up a SharePoint folder for the notified legacy bequests.
- Upload all legacy documentation received into the legacy case files on salesforce and into the SharePoint folder.
- Respond to the solicitor or personal executor acknowledging the legacy bequest, thanking the next of kin on behalf of major giving and requesting any further documentation.
- Raise tasks on the salesforce legacy case files as a reminder to follow up with the solicitor or the personal executor as to the progress of the legacy administration.
- Correspond in a timely manner with solicitors and personal executors to enquire into progress of the legacy administration.
- Throughout the legacy administration process update the legacy case files with notes of the correspondence with the solicitor or personal executor.
- On receipt of the legacy income complete the documentation requested by the solicitor and close the legacy case file on Salesforce.
- Escalate any issues identified to the Finance Business Partner Income.
- Review the open legacy case files with the Finance Business Partner Income and follow up on actions raised.
- Highlight any improvements/enhancements to the legacy process to the Finance Business Partner Income.
To apply for the role of Legacy Officer based at Mary’s Meals UK, please follow the apply instructions on Charity Job.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Diocese of Leicester is seeking a dedicated Regional Net Zero Carbon Fundraising Officer to support the delivery of Net Zero Carbon (NZC) projects across five Church of England dioceses: Derby, Leicester, Lincoln, Peterborough, and Southwell & Nottingham.
This is a meaningful opportunity to shape and strengthen the financial foundations of a transformative, region‑wide programme helping churches, schools, clergy housing and diocesan buildings reduce carbon emissions and respond to the climate crisis.
About the role
As Regional Net Zero Carbon Fundraising Officer, you will lead a collaborative and strategic approach to NZC fundraising across the region. You will work closely with diocesan NZC teams, environmental officers, church buildings staff, clergy, and national colleagues to identify funding opportunities and secure essential investment for a wide range of decarbonisation initiatives.
Key responsibilities include:
- Develop and maintain a pipeline of fundable NZC projects across the five dioceses.
- Prepare funding applications and proposals, ensuring all required documentation is gathered.
- Build strong relationships with funders, local authorities, Net Zero Hubs and community energy groups.
- Create and update a regional directory of NZC funding opportunities for dioceses and parishes.
- Provide training, guidance and clear communication on fundraising best practice, including promoting opportunities through diocesan channels.
- Collaborate widely across diocesan teams, national NZC colleagues and fundraising networks, sharing learning and supporting partnership working.
What We're Looking For
- You will bring expertise in fundraising, exceptional relationship‑building skills, and a strong understanding of the environmental or charitable funding landscape. We are looking for someone who can demonstrate:
- Degree‑level qualification or equivalent experience, with a strong track record of securing grants from statutory and other funders.
- Ability to build effective relationships with funders and key decision‑makers.
- Confident communicator (written and verbal) with excellent IT skills.
- Strong organisational skills, able to manage deadlines and balance multiple priorities.
- Collaborative, diplomatic and sensitive in working with diverse colleagues and church contexts.
- Understanding of environmental and church‑related fundraising.
Why join us?
Be part of a forward‑looking, mission‑driven team working to make a lasting environmental impact.
- Hybrid working with travel across the region.
- Generous pension: 10% employer contribution.
- Annual leave: 25 days pro rata plus bank holidays.
- A role with purpose, supporting innovation and sustainability across five dioceses.
How to Apply
Applications should be submitted via the Church of England Pathways website.
Closing Date: Thursday 19th March at 12 noon
Interview Date: 9th April 2026 at St Martin’s House, Leicester
The Diocese of Leicester, together with the partner dioceses, is committed to safeguarding and to the care and nurture of all within our church communities. We follow Church of England safeguarding policies and statutory guidance.
We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, especially those of Black descent, who are currently underrepresented in our organisation.
This post is subject to a Basic DBS check and requires proof of the right to work in the UK. Please note that we are unable to offer a Certificate of Sponsorship.
The client requests no contact from agencies or media sales.
A fantastic opportunity for a senior finance professional who wants to work in a charity where the employees are as important as delivering the mission. This role might appeal to an established accountant or auditor who would like to learn more about managing operations such as IT, human resources, charity governance and transformation management. There is scope for this role to grow with you over the next few years.
In 2026, we will be introducing a new version of our CRM system and we’d like to migrate from Sage Line 50 to Xero. We’re looking for someone who’s enthusiastic about embracing and managing changes to our systems.
You’ll bring energy and enthusiasm to the team, ensuring financial functions are carried out efficiently, effectively, accurately and in a timely way. You will be supported by a knowledgeable and experienced team. You'll focus on managing and improving financial processes, ensuring that the Leadership Group have up-to-date and accurate records for reporting to the Board, preparing the accounts for audit each year and improving processes.
Strengthening communities and tackling inequalities



The client requests no contact from agencies or media sales.
Chief Executive Officer
Paul’s Place
Yate, South Gloucestershire (Hybrid – minimum 3 days onsite)
£65,000 | Full-time (35 hours per week) | Permanent
After 30 years of impact — and with a new purpose-built Hub — Paul’s Place is ready for its next chapter.
Following the retirement of our CEO, we are seeking an exceptional charity CEO to guide us into an ambitious future — expanding services, strengthening partnerships and ensuring more disabled adults can live life to the full.
About Paul’s Place
Paul’s Place is a respected South West charity supporting physically disabled adults to connect with others, build confidence and participate fully in society.
From our fully accessible Hub in Yate, we deliver:
- A specialist Day Opportunity Service
- Evening and social programmes
- Short breaks
- Vocational skills training
- Step Ahead transition support
- Inclusive sports activities
We are financially secure, with strong reserves and a diverse funding base. Our new Hub — developed in collaboration with our members — positions us strongly for thoughtful, sustainable growth.
Disabled people are at the heart of everything we do. We are disability-led, needs-led and committed to achieving excellence.
The Opportunity
As Chief Executive Officer, you will provide both strategic and operational leadership to a well-established, values-driven organisation.
The Chief Executive Officer will work closely with the Board of Trustees to deliver our strategy and shape the next phase of development, while ensuring robust governance, strong financial management and continued income growth.
The Chief Executive Officer will lead and develop a committed Senior Leadership Team, build influential relationships with commissioners and partners, and raise the profile of Paul’s Place locally and nationally.
This is a visible role requiring someone equally comfortable in the boardroom and engaging directly with members.
Who We’re Looking For
We are seeking an experienced charity leader with:
- CEO leadership experience within the voluntary sector
- A strong track record in income generation and contract negotiation
- Experience of working constructively with Trustees to deliver strategy
- Strong financial oversight experience
- Knowledge of governance, safeguarding and regulatory compliance
- Experience leading organisational growth
- Understanding of health and social care commissioning
A genuine commitment to disability inclusion and empowering disabled adults is essential.
Further Information
For full details of the role, responsibilities, person specification and our strategic priorities, please download the Recruitment Pack.
The pack provides comprehensive information about Paul’s Place, our services, financial position, governance structure and ambitions for the future.
We strongly encourage candidates to review it before applying.
Terms
Salary: £65,000
Location: Paul’s Place Hub, Shire Way, Yate, Bristol BS37 8YS
Hybrid working (minimum three days onsite)
28 days annual leave + bank holidays
5% matched pension contribution
Closing date for applications: Thursday 2nd April 2026
Shortlisting: Wednesday 8th April 2026
Interviews: Week commencing Monday 13th April 2026
(Interviews are likely to take place on Thursday 16th April 2026
at Paul’s Place Hub)
#Chief Executive officer #CEO #Strategy
The client requests no contact from agencies or media sales.
George Watson’s College is looking for an organised and detail-focused Operations Officer to support the work of our Development Office.
This varied role plays a key part in managing the financial, operational and data systems that underpin fundraising and alumni engagement. The Operations Officer is responsible for accurately processing and reporting philanthropic income, managing the Development CRM (Raisers Edge), and working closely with the Finance Team to ensure strong controls, compliance and high-quality information.
We are seeking someone who enjoys working with data and systems, has a keen eye for detail, and values collaboration. In return, you’ll join a supportive school community and contribute to work that helps strengthen connections with alumni and create long-term impact for George Watson’s College.
Hours of work: 29 hours per week, 52 weeks per year, with the requirement for some evening and weekend work, as well as travel within Scotland and the UK. Flexibility is therefore required.
Salary: £36,721 - £41,838 (Based to 36.25 hours and 52 weeks) this equates to £29,376 - £33,470 (Based on 29 hours per week)
Benefits: Seven weeks annual leave (two to be taken at Christmas and New Year, automatic enrolment in the contributory support staff defined contribution pension scheme, reduced school fees at George Watson’s College for children of staff, Membership of the Galleon Club (the school’s fitness club)
The client requests no contact from agencies or media sales.
We are seeking a forward‑thinking leader with a track record in changing organisations that have a good and loyal team in place with a commitment to our mission and values, and the imagination to explore new ways of meeting local needs. A track record of fundraising in the charity sector is needed. Whether you come with a background from the advice sector, the wider charity world, or another relevant field, if you have the vision and drive to steer CAEW into the future, we would love to hear from you.
The client requests no contact from agencies or media sales.
This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.
Responsibilities
CORE
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Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices
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Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.
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When required, be an active and engaged member of CALMs EDI Supergroup.
-
Be a data steward for fundraising, ensuring quality data management.
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Support the fundraising team with financial data queries
Role specifics
Stewardship:
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Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.
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Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities.
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Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required.
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Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.
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Support on the maintenance, optimisation and creation of relevant pages on the CALM website.
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Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations.
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Support the Social Fundraising Manager with ad moderation where required
Operational and administrative support:
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Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM
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Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank.
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Support retention activities, including upgrade, reactivation and loyalty journeys.
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Provide administrative support for acquisition and retention campaigns
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When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)
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Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience.
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Support the teams with finding cost effective travel and hotels to support event delivery.
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Support the Head of Public Fundraising with month end financial reconciliation processes
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Identify and code income across various fundraising platforms.
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Preparing data and uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver
Fulfilment:
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Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.
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Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues.
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Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.
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Run daily checks of the supporter store to ensure order fulfilment can be carried out.
Your profile
Competencies
Essential
-
Excellent verbal and written communication skills
-
A keen eye for detail
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A high level of computer literacy
-
Excellent interpersonal and relationship building skills
Desirable
-
Passion and flair for fundraising
-
Data analysis skills
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Comfortable working in a fast-paced, creative and forever-changing environment.
Reports to: Senior Fundraising Manager
Contract: Full time, permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £30k - £35k per annum
A work environment that values creativity, personal growth and collaboration.
The closing date for applications is Friday 20th March 2026.
To help people end their misery, not their lives.

My client is a leading not-for-profit organisation based in central London seeking an interim Accounts Assistant to bolster their team on a 3-month basis.
The main responsibilities of the Accounts Assistant are:
- Process supplier invoices, grants, and other expenditure, ensuring correct authorisation and accurate entry into the accounting system.
- Set up and monitor payments while maintaining accurate financial records, including bank account sweeps and daily bank reconciliations.
- Manage incoming income and donations, including producing donor receipts and resolving queries relating to unallocated income or donations from CAF.
- Support the finance team with financial controls and compliance, including checking for fraudulent payments, reviewing new direct debits, and posting journal adjustments where required.
My client is looking for:
- At least 2 years’ experience in a Finance Officer, Accounts Administrator, or similar finance role.
- Experience using NetSuite or a similar accounting system.
- Strong numerical skills with experience using Excel to manage and analyse financial data.
- Ability to learn the role quickly and hit the ground running.
My client can offer a flexible approach to working, with 1 day a week going into the office based in central London. There is a very strong chance that this role will lead into a permanant role.
Applications are under constant review, and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.


