276 Administration and information officer jobs

The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members. 

As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs. 

The purpose of this role 

This is a new role, created as part of a restructuring of the GA's operational team. The Administrative Coordinator is the human face of the GA's operational work. This is a role for someone who is genuinely energised by working with people - warm, organised, and reliable - and who combines administrative excellence with the wish to maximise the potential of others.

You will provide the day-to-day administrative and coordination support that keeps the GA's work with congregations, ministers, and members running smoothly. You will be the first point of contact for many people who engage with the GA, and your ability to connect - to listen, to follow through, and to make people feel empowered, inspired, and part of something that matters - will shape their experience of the organisation.

We think of this role as needing three things in equal measure: people skills, administrative excellence, and organisational ability. Plenty of people are strong on one or two. We're looking for someone who ideally brings all three but we appreciate that's a bit of a unicorn, so please don't let that put you off applying.

What you’ll be doing 

• Congregational and membership administration - Serve as a first point of contact for enquiries, maintain accurate membership records, and support engagement across our wider community.
• Congregational support toolkit - Coordinate the production and publication of guidance materials, and host online meetings connecting community members with subject matter experts.
• Ministry and congregational support - Maintain key registers and records, coordinate the annual commitment-to-pay process, and triage our inbox with care and good judgement.
• Events support - Provide coordination support for the Annual Meeting and other GA events, working alongside our freelance events manager on registration, logistics, and communications.

See the attached job description for more details. 

What core skills and experience you’ll have 

Essential: 

• Experience in an administrative or coordination role, ideally in a charity, membership body, or similar organisation
• Experience working with volunteers, congregations, or membership communities — and an understanding of what sustains them
• Strong organisational skills and attention to detail, with the ability to hold multiple threads without losing sight of the people behind them
• Warm, clear written and verbal communication skills, adaptable to different audiences
• Confidence hosting and facilitating online meetings
• Confidence with databases and digital tools, and willingness to develop Salesforce skills

Desirable: 

• Familiarity with a CRM database (e.g. Salesforce, CiviCRM)
• Understanding of basic charity governance and administration

Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you. 

About the role 

• JOB TITLE: Administrative Coordinator

• LOCATION: Office-based hybrid. Minimum 2 days per week in our Central London office (Essex Hall, WC2)

• WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered. 

• SALARY: £28,000 - £32,000 per annum depending on experience 

• START DATE: ASAP 

Our benefits package includes 

• 30 days holiday, plus English bank holidays 

• Workplace pension scheme (7% Employer contribution) 

• Staff support budget for personal development and wellbeing 

• Membership of financial wellbeing programme (Maji) 

Apply for the position of Administrative Coordinator

Please submit a cover letter and CV via the link below to make an application. 

In your cover letter, we would like to understand what it is that has drawn you to this role and what it is about the General Assembly’s work that resonates with you. Applications submitted without a cover letter will not be considered.

Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications. 

The deadline for applications is Thurday 24th September 2026, 23:59 BST. 

Our initial first stage interviews will take place on Tuesday 13th October 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport). 

Shortlisted candidates will then be invited to a final video interview taking place week commencing 19th October 2026. 

The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure. 

If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help. 

Rays of Sunshine, recognised in The Sunday Times Best Places to Work 2026, is looking for an experienced and proactive Executive Assistant to the CEO to join our small, ambitious and collaborative team.

This is a varied part-time role at the heart of the organisation, working closely with the CEO to provide high-quality executive support and help coordinate governance, projects, organisational priorities and key operational activity.

You will be joining Rays of Sunshine at an exciting point in our development, with a clear focus on strengthening how we work, delivering our ambitions well and continuing to grow our impact for seriously ill children and their families.

This is much more than a traditional diary-management role. You will work closely with the CEO across a broad range of priorities, helping to create structure, maintain momentum and ensure important actions are followed through. The role will involve coordinating meetings, briefings and actions; supporting Committee and governance processes; helping to keep key organisational projects on track; and providing practical support across operational activity.

You will also play an important role in the wider rhythm of the organisation, helping to coordinate team meetings, collaborative sessions, away days, staff engagement activity and actions arising from staff feedback.

We are looking for someone who is highly organised, calm under pressure and confident working independently. You will need excellent judgement and absolute discretion, with the ability to handle sensitive and confidential information appropriately. You will be someone who can anticipate what is needed, take ownership of tasks through to completion and build strong relationships with colleagues, Trustees, advisers, partners and suppliers.

Our team is small, values-led and ambitious. We value collaboration, kindness, accountability and a willingness to get stuck in. Because of our size, everyone has a visible impact, and this role will suit someone who enjoys being at the centre of an organisation, understands how to keep things moving and takes pride in doing the small things exceptionally well.

Experience in governance or the charity sector would be helpful but is not essential. We are more interested in finding someone with strong EA or senior coordination experience, excellent judgement and the ability to bring structure and pace to a busy environment.

At Rays of Sunshine, we brighten the lives of seriously ill children and their families through magical wishes, hospital services and our wider Wish Community. This is an opportunity to use your skills in a role where the quality of your work will directly support the effectiveness and impact of the charity.

Applications will be reviewed as they are received, with interviews held on a rolling basis on or before 8 October 2026. An immediate start is desirable, so early applications are encouraged.

About you

You are an organised, practical and adaptable administrator who is confident working with both administrative and data systems. You have strong attention to detail and can manage a varied workload, maintain accurate records and make sure routine systems and processes work effectively.

You are comfortable working with digital systems and data, including maintaining databases or CRM, monitoring or evaluation systems, checking the quality and completeness of information and supporting colleagues to use systems consistently. Bhip will be using Upshot as its data collection & evaluation system, you do not need to have used Upshot before, although experience in using Upshot would be an advantage. You are confident learning new systems and working with system providers where changes or improvements are needed.

You communicate clearly, work well with colleagues across different roles and are comfortable following up when information or actions are outstanding. You can work independently within your responsibilities while knowing when something needs to be referred to your manager or another member of the team.

You understand the importance of confidentiality, accurate record keeping and secure handling of information, particularly when working with information provided by communities and programme participants.

The Opportunity

This is an opportunity to join Happy Healthy You (HHU) and be part of a dynamic new team delivering the Bradford Health Inequities Programme (Bhip), an ambitious five-year programme working with communities to create fairer health and care.

You will provide essential administration across HHU and take day-to-day responsibility for Bhip’s data system, making sure information is accurate, complete and accessible. Working closely with colleagues across the programme, you will be an integral part of the team, supporting effective systems, data quality, monitoring and reporting, and helping the team understand progress and demonstrate the difference Bhip is making.

Working as part of the operations team, the you will help maintain the systems, processes and practical foundations 
that enable the organisation to function effectively. This includes supporting people operations and HR administration, 
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping 
FEA’s events run smoothly.

Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised 
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional 
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation 
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its 
mission and drive progress towards a fairer education system.

As our Programmes Officer, you will play a key role in supporting grant partners, community engagement activities and effective grant and event administration. Working closely with colleagues, partners and local communities, you will help ensure our programmes are delivered through strong relationships, accurate records and high-quality administrative support. Your key responsibilities will include:

• Being responsible for the grants administration of 40 Regional Programme partners and grants made in Portsmouth, including ensuring due diligence across governance, finance and safeguarding.
• Providing a first point of contact for Regional Programme and local grant partners.
• Managing grant partnerships, ensuring due diligence is met across governance, finance and safeguarding.
• Supporting local grants, events and community engagement activities in Portsmouth.
• Building and maintaining effective relationships with partners, community stakeholders and voluntary sector organisations.
• Maintaining the grants database with accurate and up to date information.

If you are proactive, well organised and dependable, with strong organisational and administrative skills, and a connection to Portsmouth, we'd love to hear from you.

Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two‑year Impact Programme, we help build a joined‑up network of support around each child and family, working in partnership with schools, local services and community organisations.

We are seeking an experienced and highly organised Programme Officer to provide effective administrative support to the national programme delivery team. The postholder will manage multiple priorities in a fast-paced environment, communicating confidently with colleagues, schools, partner organisations and external providers.

The role includes the handling of sensitive and confidential information. Full safeguarding and systems training will be provided where required.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.

Further information about the role can be found in the attached Recruitment Pack.

Closing date: 9 October 2026.

We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.

This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border).  You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.

This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.

The role

• Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
• Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
• Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
• Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
• Support resident services administration.
• Maintain accurate records, support reporting and act as a confident user of office and CRM systems.

About you

You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.

It is important that you enjoy working in a hands-on role in a varied customer facing environment.

Further details can be found in the job description and person specification

Office & Property Compliance Administrator

Part-time permanent – Initially 3 days (21 hours) pw/ (0.6 FTE) subject to review after 6 months

£30,000 FTE (£18,000 for 0.6 FTE)

Office base Liverpool Street/Moorgate – Commonweal operates a flexible hybrid working policy requiring staff to attend the office base at least 2 days per week, one of which is our Tuesday anchor day when all staff are in the office.

Commonweal is an independent charity, with a small core staff team of 9, overseen by a voluntary Board of Trustees, working to investigate, pilot and champion housing based solutions to social injustice. Using our charitable resources, we provide experts and partner organisations with the opportunity to trial and test new approaches designed to enhance housing equality and justice. Independently evaluating each of our projects we share our experiences, using this learning to inspire new thinking. Through the replication of what works and the lessons from what doesn’t, we influence changes in policy and practice. In addition, we commission other research identifying and spotlighting new areas of housing injustice.

Commonweal owns a small portfolio of properties that are leased to our project partners – charities, housing and support organisations delivering services to people experiencing housing injustice. This role will be central to ensuring that we fulfil our responsibilities as a property owner and that our partners and managing agents meet their property and compliance obligations.

You will maintain oversight of key property compliance requirements, ensuring certificates, inspections and other documentation are in place and up to date, proactively following up outstanding actions and escalating issues where necessary. Working closely with our managing agents, retained surveyor, contractors and project partners, you will help ensure we have an accurate and up-to-date picture of our properties, including repairs and planned works, void properties and those being prepared for occupation.

Commonweal also periodically buys and sells properties as new projects begin and others come to an end. You will provide administrative coordination for these processes, liaising with estate agents, solicitors and other professional advisers and helping to keep actions and deadlines on track.

Alongside our property portfolio, the Office & Property Compliance Administrator will coordinate and deliver the core administration that underpins Commonweal's work. This varied role brings together governance and Board administration, property and compliance coordination, and oversight of our office systems and environment.

You will:

• Manage the compliance administration of our property portfolio, maintaining accurate records of compliance requirements, certificates, inspections, key dates and associated documentation.
• Proactively monitor outstanding property actions, repairs and works, liaising with managing agents, our surveyor, contractors and project partners to obtain updates, follow up overdue actions and escalate concerns where necessary.
• Maintain accurate and up-to-date information on the status of our properties, including voids, outstanding works and readiness for occupation, providing reliable information for operational and Board reporting.
• Provide administrative coordination for property acquisitions and disposals, liaising with estate agents, solicitors and other professional advisers and tracking actions through to completion.
• Provide high-quality governance support to our Board of Trustees, including scheduling meetings, collating agendas and papers, circulating Board packs and taking accurate minutes.
• Oversee the smooth running of our office, including IT and supplier contracts and health & safety administration.
• Act as a first point of contact for general enquiries and provide reliable administrative support to the CEO, DCEO and wider team.

We are looking for someone with:

• Strong organisational and time-management skills, with the ability to manage competing priorities and deadlines.
• Experience of supporting Boards or committees, including minute-taking.
• Experience of property, housing, lettings or compliance administration, or demonstrable experience of managing detailed records, actions and deadlines within another regulated environment.
• Excellent attention to detail and a commitment to maintaining accurate and reliable information.
• A proactive approach – someone who is comfortable following up outstanding actions, chasing information and identifying when something needs attention or escalation.
• Excellent written and verbal communication skills.
• Confidence working with suppliers, contractors and other external organisations.
• A collaborative and professional style and the ability to work effectively as part of a small team.

Previous knowledge of property compliance requirements would be an advantage, but we are equally interested in candidates with strong transferable administrative and coordination skills and the ability to develop their property knowledge.

This is a varied and important role at the heart of Commonweal, helping to ensure that our properties, governance and organisational systems are well managed, accurate and compliant, and that colleagues and Trustees have the reliable information they need.

Closing date 22nd September 2026

Interviews will be held w/c 28th September in person at our London office. 

Please ensure your covering letter is tailored to this specific role and describe how you meet the person specification (attached) and include your relevant experience.

Elizabeth Fry Charity runs a Ministry of Justice Approved Premises in Reading, accommodating up to 24 women. We strive to be an excellent provider of accommodation and support for women in the criminal justice system.
Do you have strong admin skills, a problem-solving approach, and an eye for detail?

Are you looking for an opportunity where your skills will make a difference in supporting women in the Criminal Justice System?

Referrals Officer

We are currently seeking a Referrals Officer to join our dedicated team. This is a vital role, processing referrals for residents, maintaining accurate data and contributing to the smooth operation of our service. The postholder will come with or be able to develop a good understanding of risk assessment and management, enabling them to identify risk management concerns and share these with the Referral and Premises Manager at the earliest opportunity.

Key Responsibilities:

• Process referrals which have been allocated to the Approved Premises by the Central Referral Unit, ensuring all pre-arrival tasks are completed.
• Liaise with the Referral & Premises Manager regarding any concerns about the suitability of placements.
• Manage resident departures and complete end of placement assessments.
• Prepare quarterly data reports and gather statistical information on our services.
• Monitor and report on key performance indicators (KPIs) to ensure targets are met.
• Maintain accurate records using appropriate case management and local systems.
• Actively contribute to team meetings, practice development, training, and supervision.
• Work in line with all Elizabeth Fry Charity policies and procedures.

About You:

Essential Skills and Experience:

• Excellent verbal and written communication skills with strong attention to detail.
• Confidence using IT systems, particularly Microsoft Excel and Word.
• Effective time management and organisational skills.
• A commitment to the values and mission of Elizabeth Fry Charity.

Desirable:

• Experience working with individuals facing a range of social or personal difficulties.
• Understanding of the criminal justice system, particularly the Probation Service.
• Awareness of the challenges faced by women in the criminal justice system.

Personal Attributes:

• High levels of enthusiasm, motivation, and a proactive approach to work.
• Ability to work within professional boundaries, balancing care, and control.
• Flexible and adaptable, willing to take on a variety of tasks.
• Commitment to safeguarding and equal opportunities.

Why Join Us?

At Elizabeth Fry Charity, you’ll be part of a passionate and supportive team, making a real difference in the lives of vulnerable women. We value professional development and offer a collaborative working environment where your contribution truly matters.

In addition, we offer:

· Access to Perkbox, an employee benefits platform. 

· Confirmation in post bonus following successful completion of Probationary Period, as well as long term service awards at both three and ten years. 

· Access to Employee Assistance Programme. 

· 25 days of annual leave plus Bank Holidays per annum (pro rata), which increases with length of service up to 30 days.

Salary: £28,160 per annum (FTE)
Contract: Permanent
Hours: 22.5 hours per week

Location: Harrogate, North Yorkshire (On-site)

Join Our Team

Are you an organised, professional, and compassionate administrator looking to make a real difference in your community?

At Harrogate Homeless Project, we provide people experiencing homelessness with a safe place to stay and the support they need to rebuild their lives. Our values of Hope, Empowerment and Teamwork guide everything we do, and we’re looking for an Administration Officer who shares our commitment to supporting vulnerable people.

This is an exciting opportunity to join a dedicated charity and play a vital role in ensuring our services run efficiently, helping our frontline teams focus on delivering life-changing support.

About the Role

As our Administration Officer, you will provide efficient and reliable administrative and secretarial support across our offices, hostel, and support services. You will be the first point of contact for email enquiries and will help ensure our systems, records, and office procedures operate smoothly and effectively.

This varied role would suit someone who enjoys working in a busy environment, can manage competing priorities, and takes pride in maintaining excellent administrative standards.

Key Responsibilities

Office Administration

• Act as the first point of contact for email enquiries, directing communications appropriately.
• Manage incoming and outgoing post, deliveries, and general correspondence.
• Coordinate office supplies and stationery orders.
• Liaise with IT providers and other service contractors as required.
• Help maintain a welcoming and efficient office environment.

Data and Records Management

• Maintain accurate digital and paper filing systems in line with GDPR requirements.
• Support the upkeep of client databases and HR records.
• Assist with data entry, routine statistics, and management reports.
• Support fundraising administration, including maintaining donation records.

Meeting and Event Support

• Coordinate internal and external meetings.
• Prepare agendas, book venues, organise equipment, and take meeting notes where required.
• Assist with administrative support for fundraising and community awareness events.

Compliance and Executive Support

• Provide secretarial support to the Chief Executive.
• Assist with health and safety record keeping.
• Maintain confidentiality and uphold safeguarding procedures and organisational policies at all times.

About You

We’re looking for someone who is highly organised, approachable, and able to work effectively as part of a supportive team.

Why Work for Harrogate Homeless Project?

By joining HHP, you’ll become part of a passionate and dedicated team making a tangible difference to the lives of people experiencing homelessness. Every day brings new opportunities to contribute to meaningful change within our community.

If you’re an organised administrator with a passion for helping others, we’d love to hear from you.

Benefits Include

• Opportunities for professional development and training.
• 33 days annual leave (including bank holidays) plus birthday leave.
• Healthcare package.
• Travel benefits.
• Workplace pension scheme.
• The opportunity to make a real difference in the lives of women experiencing homelessness.

How to Apply

Please send your CV and a brief covering letter to Richard Cooper or call for an informal conversation about the role.

Closing Date: 4 October 2026

We will assess applications as they are received and interview suitable candidates on a rolling basis. Therefore, we reserve the right to close this vacancy earlier than the stated closing date if a suitable candidate is appointed. Early applications are encouraged.

Harrogate Homeless Project is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

Join Liver UK at an exciting point in our development.

Liver UK is the national charity for people affected by liver disease and liver cancer. We provide expert information and support, raise awareness, promote prevention and earlier diagnosis, influence policy and ensure the voices of people affected by liver disease are heard.

Following the coming together of the British Liver Trust and Children’s Liver Disease Foundation, we are now Liver UK: one charity supporting people of all ages and with all types of liver disease.

We have strong foundations, an ambitious strategy for 2026–2032 and a clear goal to make liver health a national priority. We are now moving from a period of transformation into one focused on delivery, growth and impact.

We are looking for an experienced, highly organised and confident Senior Administrator to play a central role in helping our organisation run effectively.

The role

This is much more than a traditional administration role.

You will be at the heart of our day-to-day operations, providing high-quality administrative and operational support across Liver UK and working with colleagues at all levels, including our Senior Management Team.

We are looking for someone who enjoys creating structure, improving processes and finding ways to make how we work more efficient and effective. You will manage a varied workload, keep important actions moving, coordinate organisational processes and help ensure agreed deadlines are met.

You will need to be confident and appropriately persistent. You’ll build good relationships with colleagues, while also being comfortable following things up, challenging constructively and having clear and confident conversations about deadlines, priorities and standards.

You will also provide day-to-day supervision and support to our office-based Apprentice, helping them to organise their workload, develop their skills and build confidence in their role.

What you’ll be doing

· Providing senior administrative and operational support across the charity.

· Coordinating meetings, diaries, travel, events and other organisational activity.

· Managing central telephone and shared email services.

· Proactively following up actions, information and approvals across teams.

· Supervising and supporting our Apprentice and overseeing office-based volunteers.

· Maintaining accurate information within Raiser’s Edge and other organisational systems.

· Supporting data quality, GDPR and records management.

· Managing routine supplier arrangements and office contracts, obtaining good value and negotiating where appropriate.

· Supporting staff technology and systems, including laptops and telephony administration.

· Coordinating our monthly all-staff Touchpoints.

· Supporting office facilities, health and safety, publications and stock.

· Helping improve systems, processes and ways of working across Liver UK.

About you

You will already have significant experience in a busy administration, office operations or organisational support role.

You’ll be exceptionally organised, reliable and comfortable taking ownership rather than waiting to be directed. You’ll be able to manage competing priorities, spot what needs to happen next and see tasks through to completion.

Just as importantly, you’ll have the confidence and interpersonal skills to work effectively with colleagues at all levels, combining diplomacy and positive working relationships with appropriate challenge.

You’ll have strong written and verbal communication skills, excellent attention to detail and good IT skills. Experience of databases, CRM systems or similar organisational systems is important, while experience of Raiser’s Edge, the charity sector or a health environment would be an advantage.

Experience of supervising, coaching or supporting another member of staff, apprentice or volunteer would also be valuable.

You’ll enjoy supporting someone early in their career, providing encouragement, clear expectations and constructive feedback to help them build confidence, develop their skills and succeed in their role.

Why Liver UK?

Liver disease and liver cancer are among the UK’s fastest-growing and most under-recognised health challenges. They affect people of all ages, and the need for earlier diagnosis, better treatment, prevention and support has never been greater.

This is an opportunity to join a committed national charity at an important point in its development and to take on a role where strong organisation behind the scenes has a real impact on what the wider charity can achieve.

Please apply through CharityJob with your CV and a covering letter explaining why you are interested in the role and how your experience meets the requirements set out in the Job & Person Specification.

We will review applications and interview suitable candidates as they are received, so we may close the vacancy early. We therefore encourage you to apply as soon as possible.

We are committed to equality, diversity and inclusion and welcome applications from candidates with a wide range of backgrounds and experiences.

We offer a range of benefits for our employees:

• 25 days elective annual leave (FTE), plus bank holidays.
• Life assurance 4x your salary starting from date of employment.
• 5% employer pension contribution, rising to 7.5% at 15 months and 10% at 27 months service (optional on contribution increase).
• BUPA Wellbeing Health Expenses plan; including dental, prescriptions and optical cover.

And many more…

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

Job Overview 

We are seeking a highly organised and proactive Executive Support Officer to provide comprehensive administrative support to the Chief Executive Officer (CEO), Chair of Trustees and Senior Management Team. The successful candidate will be responsible for coordinating Board, Committee and leadership activities, working with trustees and Committee chairs as required, including organising meetings, preparing papers, taking minutes and tracking actions to support effective governance and decision-making.

Alongside this, you will provide practical operational and administrative support across the organisation, helping to coordinate day-to-day activities and maintain effective systems and processes,

Working with a high degree of autonomy, you will manage competing priorities, use your initiative and identify opportunities to improve administrative processes and ways of working. This is a varied role that will play an important part in helping the organisation run smoothly and effectively. 

Responsibilities 

• Provide high-level administrative and governance support to the CEO and Chair of Trustees, helping to coordinate priorities, communications and key activities. 

• Keep governance and organisational records accurate, up to date and easy to access. 

• Coordinate Board, Committee and Senior Management Team meetings, working with Trustees and Committee Chairs as needed. This will include preparing agendas and papers, taking minutes and following up actions. 

• Review and improve administrative systems and processes to enhance organisational efficiency and effectiveness. 

• Prepare, review, and distribute correspondence, reports, presentations and other organisational documentation using Microsoft Office applications. 

• Provide day-to-day administrative and operational support, including organising meetings, events and travel, ordering supplies, coordinating equipment and helping with other practical tasks. 

• Maintain clear and organised digital and physical filing systems. 

Skills & Experience: 

• Proven experience providing executive, governance, or senior administrative support. 

• Experience coordinating meetings, preparing agendas and papers, and producing accurate minutes and action logs. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and a range of digital systems 

• Ability to handle confidential and sensitive information with professionalism, integrity, and discretion. 

• Excellent organisational and planning skills, with the ability to manage competing priorities and meet deadlines. 

• Ability to work independently, using initiative and sound judgement to solve problems and improve ways of working.

• Excellent interpersonal and communication skills, with the ability to build positive working relationships with colleagues, Trustees and external stakeholders. 

We recognise that no candidate will meet every requirement. If you believe you have the skills, experience and enthusiasm to succeed in this role, we encourage you to apply. 

Our Commitment to Equity, Diversity and Inclusion: 

We believe that a diverse workforce strengthens our organisation and enriches the communities we serve. We welcome applications from people of all backgrounds and experiences, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, belief, or socioeconomic background. 

We are committed to fostering a workplace where everyone feels valued, respected, and able to contribute fully. We strive to create an inclusive culture that embraces different perspectives and ensures fairness and belonging in all aspects of our work. 

We are also committed to making our recruitment process accessible and inclusive. If you require any adjustments or additional support at any stage of the application or selection process, please let us know and we will do our best to accommodate your needs. 

Job Title: Supporter Experience Officer - VAC173

Working Hours: 37.5 hours per week (flexible working by agreement). It is expected that work will sometimes be required outside normal working hours. However, time off in lieu is offered in accordance with the policies and procedures.

Salary: Circa £30,000 per annum

Contract: Fixed Term 12 Months (Maternity Cover)

Deadline: Wednesday 30th September 2026

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds Hospitals Charity offices with occasional opportunity to work from home.

Please include a cover letter or short supporting statement explaining why you're interested in joining Leeds Hospitals Charity and how your skills, experience and values make you a great fit for the role.

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing. We bring together thousands of donors to make a meaningful difference for patients across Yorkshire, funding life-saving equipment, treatments, rare disease research and vital comforts where they are needed most.

Why This Role?

The Supporter Experience Officer plays a key role in delivering an outstanding, person-centered experience for supporters, patients, volunteers and staff. As a first point of contact, the postholder will provide excellent supporter care through the management of enquiries, donations, supporter communications and stewardship activities.

Your role will support the delivery and continuous improvement of supporter journeys, helping to ensure supporters receive timely, relevant and engaging communications that build loyalty, strengthen relationships and encourage long-term support. The Supporter Experience Officer will also provide volunteer co-ordination and operational support, contributing to an efficient, responsive and supporter focused fundraising team.

What We’re Looking For

• Experience delivering excellent customer service, supporter care or stakeholder engagement within a charity, healthcare, public sector or commercial environment.
• Strong communication and interpersonal skills, with the ability to build positive relationships with supporters, volunteers, patients, colleagues and other stakeholders.
• Experience managing enquiries and communications across multiple channels, including telephone, email and digital platforms.
• Excellent organisational and administrative skills, including record management, donation processing and maintaining accurate documentation.
• Experience using CRM databases and Microsoft Office applications for data management, reporting and supporter administration.
• Strong attention to detail, with a commitment to maintaining high standards of data quality, accuracy, confidentiality and GDPR compliance.

Key Responsibilities:

• Act as a first point of contact for supporters, responding to enquiries professionally and providing an outstanding supporter experience across all communication channels.
• Manage supporter records and administrative processes, including donation processing, Gift Aid administration, data management, reporting and supporter stewardship, ensuring accuracy, compliance and timely donor thanking.
• Build and maintain positive relationships with supporters, patients, volunteers and Leeds Teaching Hospitals NHS Trust staff, strengthening engagement, loyalty and connection to the charity’s impact.
• Lead the development and continuous improvement of supporter journeys, using feedback and insight to enhance satisfaction, retention and improve fundraising outcomes.
• Co-ordinate volunteer recruitment, induction, training, support and task allocation, ensuring volunteers have a positive and rewarding experience while maximising their contribution.

Full Job Description can be found on our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Annual pay review

· Birthday Day (Paid day off on your Birthday)

· Additional holidays based on length of service

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Pension scheme- 5% employer contribution

· Health & Wellbeing support including:

o access to Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Leeds Hospitals Charity is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our recruitment practices support this by ensuring all employment positions are subject to a fair, and robust recruitment process, relevant to the role. This may include interviews, assessments, pre‑employment checks, including DBS checks, references, and an appropriate probationary period.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity.