Administration and information officer jobs
About Hammersmith, Fulham, Ealing, and Hounslow Mind
We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.
Purpose of the Job
This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding HFEH Mind’s financial controls.
Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.
Job Description
Purchase and payments
- Ensure all invoices, expenses and credit notes received are processed following the agreed systems and controls.
- Process invoices and expenses into the accounting system.
- Creation of twice weekly and ad-hoc pay runs.
- Process and pay file generated into the bank software.
- Produce and send out remittances.
- Aged creditors review monthly
- Oversee that authorisation processes are being followed by staff.
- Process staff expense claims following the agreed systems and controls.
- Organise and process occasional cash floats and petty cash, ensuring unspent cash is accounted for and all transactions evidenced and recorded.
Card purchases
- Oversee day to day administration of card purchases, ensuring cardholders upload receipts and code transactions by the stated month end deadlines.
- Transfer fully evidenced and coded transactions from credit card template to Sage
- Reconcile transactions to the bank statements
Sales
- Raise sales invoices as requested and per income schedule.
- Sending out sales invoices to customers.
- Creation of a debtors report twice a month and distribute.
- Coordinate with operational staff for the recovery of debt; escalating in line with procedures.
- Posting cash receipts and allocate to the relevant invoice.
- Aged debts management
Banking
- Reconcile banking on a timely basis
- Post direct debit payments
Inbox management and other queries
- Daily review of new messages received into the finance email inbox from staff, suppliers and other parties, dealing with queries directly where possible.
- Be especially vigilant about phishing, Malware / spam emails which are common in generically named inboxes and following all data protection guidance given.
- For more involved queries, liaise with and assist other finance team members to resolve them appropriately; maintain responsibility for ensuring they are resolved.
- Excellent organisation and administration of both inboxes, to ensure the status of queries is clear at all times and appropriate records are kept on file.
Other regular tasks
- Support the Finance Manager with weekly payroll administration, for example communications with staff members regarding timesheets and new starter information.
- Pay cheques and cash into the bank account, including accurate completion of banking.
- Withdraw cash from the bank as necessary
- Lead on ensuring the digital filing structure is adhered to and support the rest of the team with scanning and filing as needed.
- Lead on the archiving of paper documents stored in the office.
- Assist with other tasks appropriate to your level of training where needed, to help ensure that the finance function operates effectively, including providing cover where staff are sick or taking annual leave.
- Work to the month end deadlines agreed within the finance team, to ensure timely production of management accounts and internal reports.
- Take responsibility for your continuous professional development, ensuring you maintain up to date knowledge of relevant financial legislation, accounting standards, good practice and new initiatives as relevant to the Mental Health and charity sectors.
- Uphold and embody all HFEH Mind company policies, including but not limited to Equality & Diversity, Dignity at Work, Health and Safety and Code of Conduct for Staff
- Attend any training required by the organisation.
- Any other duties reasonably required to support the Finance team.
This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
What you will be achieving
As People Assistant, you will be supporting an established People and Culture (P&C) team to deliver an efficient and accurate P&C administration service across the Academy, ensuring that all P&C records are maintained properly. You will have some admin experience, which could be easily transferred to working in a P&C team. There will be opportunities to grow and develop in the role and get involved in wider cross-team working projects.
The People and Culture function forms part of the Directorate team. The team includes the Head of People and Culture, two People Business Partners and two People Assistants (including this role).
The wider Directorate team is responsible for supporting big annual Corporate Events. The team also supports and provides administrative support to the Chief Executive (CEO), President, Officers and Senior Leadership Team.
What you will be doing
- Supporting the People Business Partners in managing the recruitment activity. Recording diversity information after each recruitment round, ensuring it is available for annual analysis.
- Managing the new starter admin process, including conducting reference checks, induction meetings, and ensuring line managers follow the induction and probationary procedures.
- Undertaking P&C administration, including updating the HR employee database (Cezanne), P&C spreadsheets, preparing correspondence, and responding to external reference requests.
- Maintaining and updating information on the staff organogram and number of permanent/fixed-term posts on a monthly basis.
- Supporting the People Business Partner to prepare payroll administration and paperwork.
- Monitoring the sick leave and annual leave processes - escalating any potential issues to the People Business Partners and Head, as appropriate.
- Supporting the People Business Partners with any training administration, booking paperwork, and supporting training day coordination.
- Being the super user of the HR system.
- Updating any changes in the system, as and when needed.
- Supporting Academy away days.
- Supporting the People Business Partners in systems development work, as necessary.
What you’ll bring to the role
- The ambition to study towards CIPD level 3, or be studying towards.
- Experience of doing admin (within a P&C department would be an advantage).
- Some experience of dealing with people at all levels.
- Excellent IT skills, working with databases (experience with HR databases would be an advantage).
- Good literacy and numeracy skills
Benefits
- Salary progression framework.
- Hybrid and agile working.
- 29 days' annual leave, including Christmas closure dates, plus bank holidays.
- Regular organisation-wide Wellbeing Days.
- Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%).
- Life assurance.
- Vitality Private Medical Insurance, on completion of probation.
- SimplyHealth Cash Plans, on completion of probation.
- Season ticket travel loan (interest-free), on completion of probation.
- Cycle to work scheme, available on completion of probation.
- Family-friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work.
- Subscription to Headspace and Class Pass.
- Staff training to support your development, including EDI training.
For more information and to apply, please visit our careers portal.
Closing date: 5.00pm on Thursday 17 July 2025.
Interview dates: Thursday 24 & Friday 25 July 2025 (likely held online).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
This vital Data Officer role will support the Data Team in maintaining and developing the supporter relationship database (Salesforce NPSP), providing high quality support to CBM UK staff. You will be part of a dynamic & highly skilled Fundraising and Communications team, dedicated to inspiring people in the UK to help transform lives in some of the world’s poorest places.
Key Responsibilities
The Data Officer supports the Data Team to effectively use and maintain the fundraising database across the organisation to increase fundraising, communications and engagement potential.
1.Salesforce Maintenance and Support
a)Support with maintenance and administration of the supporter relationship database(Salesforce NPSP) and suite of Salesforce apps.
b)Provide first line support to members of staff responding to queries and issues.Escalate more complex issues to Senior Data and Insight Officer and Data and InsightManager as appropriate.
c)Import data and income into Salesforce from external data sources
d)Support Fundraising & Communications team in producing data for direct marketingappeals and carry out data checks to ensure data accuracy.
e)Perform data de-duplication and cleansing to ensure the accuracy and integrity of thedatabase, ensuring compliance with organisational policies and regulations
f)Assist the Fundraising & Communication team in building reports and dashboards todeliver timely and critical information.
g)Provide Salesforce training to new and existing users and support the development ofuser guides and training resources.
2.Other
(a)Contribute to a positive, inclusive working culture that reflects CBM UK’s values andcommitment to impact. Promote cross-team collaboration and innovation.
(b)Work collaboratively with colleagues across teams to support integrated working andshared learning.
(c)Undertake any other duties as required by the Data and Insight Manager andDirector of Fundraising, Impact & Communications.
Please downoad the Recruitment Pack for full details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a highly skilled Programmes & Operations Manager with a minimum of three years’ administrative experience to provide professional, inclusive, and efficient administrative support across DanceSyndrome’s Community programme and operations. This role is responsible for overseeing and managing the weekly Community timetable, and all associated administrative processes, co-ordinating key systems, and ensuring the smooth running of day-to-day operations, particularly in relation to session bookings, CRM management, and team co-ordination.
This role is comprises of administration, and programme management.
1. POSITION IN ORGANISATION:
Reporting to the Head of Community
2. SCOPE OF ROLE:
1. Administrative duties
2. Events administration
3. Programme management administration
4. Monitoring & evaluation administration
We particularly welcome applications from people from the Global Majority, people with disabilities, and older people.
Please read the full Job Description and Person Specification in the supporting documents.
To be a sustainable community role model that provides high quality inclusive dance leadership, participation, performance and training opportunities.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit a dedicated and enthusiastic individual to join our Information & Advice team provide information, advice and support to people aged 60 and over, living in Waltham Forest. The purpose of the job is to deliver advice to those housebound or not able to travel to The Hub, so it will involve home visits throughout the Borough. It will include assisting clients to maximize their income through providing benefits calculations, help to complete forms, provide advice resources and some supervision of volunteers. You will have good interpersonal skills, have proficient database skills and enjoy working as part of a team. Experience of benefits advice and another language is desirable.
The client requests no contact from agencies or media sales.
The Parish Support Team provide a first point of contact and act as a resource and information hub that serves the needs of our churches and communities. The team is also responsible for governance and pastoral planning at every level of the Diocesan structure.
We are seeking a skilled and enthusuastic administrator to join our Parish Support Team.
You will provide comprehensive and proactive administrative support to colleagues across the team with a particular focus on team events, supporting parishes, maintaining the diocesan database and central services.
Reporting to the Assistant Diocesan Secretary (Parish Support) with strong functional links to the Assistant Diocesan Secretary (Operations and Governance), this is an exciting opportunity to work under your own initiative whilst providing support within a team.
This post is often the very first contact people have with the Diocesan office, so the role requires a cheerful, friendly, well-organised person. You’ll have initiative, in-depth experience in office organisation and systems, excellent customer service skills and a “can do” attitude. You will thrive working with and contributing alongside the Office Services Manager, Diocesan Property Manager and the Parish Support Team Assistant.
Working closely with the Superintendent minister, circuit ministers and Lay officers the Governance and Administration Manager will ensure that the circuit and individual churches fulfill their governance obligations within Methodist Policy and Charity Law. This will include: GDPR, Safeguarding and Property and Finance management. S/He will also help to develop new ways of working using information and communication technology to increase the efficiency and effectiveness of the circuit. The post will be office-based but there will be some flexibility with hours and the possibility of one day a week working from home. The postholder will need to respond to queries on the phone including requests for baptisms and funerals and pass on information appropriately. S/he will work closely with the Superintendent and help organise the Circuit and Leadership meetings and occassionally special events. There are many people within the church community who can
To spread the gospel. To live out our faith in the community. To support the weak.
The client requests no contact from agencies or media sales.
About the Role
We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.
We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.
Purpose of Job
To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.
Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.
The primary duties are:
1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.
2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.
4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.
5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.
6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.
7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.
These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role plays a crucial part in our student journey, focusing on student attendance, attainment and assessment. Supporting the student body in the academic aspects of their day-to-day training, the Academic Services Officer is both an important student-facing and administrative member of the Fourth Monkey team.
The ideal candidate will have excellent communication, administrative and organisational skills, proficiency in data management and experience of operating a student virtual learning environment.
The client requests no contact from agencies or media sales.
Pembroke College, Oxford, is seeking a motivated and highly organised individual to join its Development team as a Development Coordinator. This role offers an excellent opportunity to gain broad experience in fundraising, alumni relations, and stewardship within a busy, supportive team.
Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that joins award-winning new developments with historic quadrangles. Pembroke’s Fellowship is forward-looking and its Governing Body has ambitious plans for the future, including a significant fundraising programme to support its ongoing development.
The Development Coordinator is a key member of the Development team, providing essential administrative support across alumni relations, donor stewardship, fundraising operations, and office management. The post-holder will serve as the first point of contact for alumni and supporters, manage team communications, coordinate event administration, maintain accurate donor records, and support a variety of projects to enhance alumni engagement and fundraising outcomes.
The role is ideal for a candidate interested in a career in fundraising or higher education advancement. The successful candidate will be an excellent communicator with strong organisational and administrative skills, good attention to detail, discretion, and the ability to work both independently and collaboratively in a busy environment.
Benefits include membership of the University staff pension scheme, 30 days of annual leave, free lunches during working hours when the College kitchens are open, and training and professional development opportunities.
Role overview
The Development Coordinator will provide administrative support to the Development team. The role is ideal for someone interested in pursuing a career in fundraising and alumni relations as the post-holder will be exposed to a wide range of experiences and training opportunities.
Key responsibilities
The main duties to be carried out by the post-holder include:
Alumni Relations
- Manage the Development team inbox and act as the main point of contact for Pembroke’s alumni and other supporters by email, phone, and in person.
- Deal with external communications to the office and forward queries to the appropriate colleague where required.
- Produce briefing notes for the Master, Fellows, and other key staff and volunteers prior to events for alumni relations, stewardship, and fundraising purposes.
- Ensure that the alumni pages of the College website are kept up-to-date and contribute to the generation of online content for social media.
- Process credit card payments for events and ensure accurate records are kept and card details handled securely.
- Provide administrative support to the Pembroke College Ambassador programme.
Operations and Office Management
- Work with the Database and Insights Officer on projects to clean and improve data held on the university-wide DARS database.
- Process updates to contact and other details submitted by alumni.
- Deal with payment and pledge-related queries from donors and potential donors.
- Ensure that the database is maintained with accurate and up-to-date details on Pembroke alumni and other constituents.
- Provide logistical support for overseas trips and other visits undertaken by Development staff.
- Take minutes for meetings of the Campaign Board, Development Committee, Alumni Advisory Board, and other groups.
Internal collaboration
- Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary.
- Support fundraising colleagues with regular giving activities including telethons and mailings.
- Provide general support and assistance to the team, particularly for event administration and donor stewardship.
- Attend events as required and assist the Senior Alumni Relations Officer to ensure they are successfully delivered.
- Co-ordinate stationery and office supplies including fundraising and alumni relations materials.
- Collect and deliver post to the Porters’ Lodge.
- To undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours.
The client requests no contact from agencies or media sales.
The Fellowship and Administration Officer is the main point of contact for Society Fellows, applicants and general enquiries. They administer and update records in the Society’s database and support the delivery of the Society’s annual programme of in-person, online and hybrid events. They also undertake general office administration.
Main Responsibilities
- Main point of contact for Society Fellows, prospective Fellows and general enquiries by telephone, email, letters and in-person
- Supports the membership journey from application through to election
- Contributes to the administration of the Society’s database
- Contributes to the delivery of the Society’s programme of events
- Undertakes general office administration
Please submit a CV and a covering letter outlining how your experience, skills and knowledge meets the requirements (covering letter to be no more than two sides of A4) by the closing date to the Fellowship and Development Manager at the Society of Antiquaries of Scotland.
Closing date: 11:59 PM Sunday 13 July 2025
Shortlisted candidates will be interviewed in person in Edinburgh or online via Zoom during the week commencing Monday 21 July 2025. Reasonable travel expenses can be claimed.
Applicants who are not shortlisted will be informed but unfortunately, no detailed feedback will be possible.
Become part of something historic!

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Data & Administrative Officer
Location: The Gap Centre, 42 Stow Hill, Newport
Hours: 28 hours per week (Part-Time) Usual working pattern: Monday – Thursday, 9:30 AM – 5:00 PM (including a 30-minute unpaid break)
Salary: £18,345.60 per year - Actual (£12.60 per hour - Real Living Wage)
Contract Terms & Role Evolution: This role is initially offered on a one-year contract, with the intention of securing funding to establish a permanent position. As The Gap Wales continues to grow, the responsibilities of this role may evolve in response to organisational needs.
Reporting To: Report directly to the Operations Director, while working collaboratively with all staff and providing support across departments as needed.
Job Purpose:
The Data & Administrative Officer - with Reception & Support Services duties will be responsible for managing reception duties, administrative coordination, service-user data handling, and frontline support. This role is crucial in ensuring the smooth day-to-day operations of The Gap Wales and creating a welcoming environment for asylum seekers, refugees, and other service users.
Organisational Context:
The Gap Wales is committed to supporting asylum seekers and refugees in Newport, offering structured advocacy, integration programmes, and community-led initiatives. This role plays a vital part in ensuring that individuals accessing our services receive timely support and an efficient administrative process.
Main Duties and Responsibilities:
Reception & Frontline Support:
- Serve as the first point of contact, greeting visitors and handling enquiries in person, via phone, and email.
- Provide frontline support by triaging service-user needs and signposting them to relevant staff, services, or external agencies.
- Maintain a welcoming and inclusive atmosphere, ensuring vulnerable individuals feel respected and valued.
Data Management & Analysis:
- Manage and update service-user records, ensuring accuracy and compliance with GDPR.
- Assist with data collection and basic analysis to monitor service impact and inform reporting.
- Maintain confidential records and assist with documentation required for funding applications and grants.
Office Administration & Coordination:
- Oversee daily office operations, including scheduling meetings, managing correspondence, and maintaining filing systems.
- Assist with event planning, volunteer coordination, and onboarding processes for new staff and volunteers.
- Support the preparation of reports, presentations, and outreach materials.
Basic Support Services & Resource Management:
- Provide administrative support to frontline services, including monitoring inventory and ensuring essential supplies are available.
- Maintain oversight of service-user needs and ensure appropriate guidance on available resources.
- Support fundraising activities and project documentation, ensuring transparency in organisational reporting.
Salary & Benefits:
- £18,345.60 per year (Actual), paid in line with the Real Living Wage.
- Annual leave: 25 days plus bank holidays (Pro rata)
- Pension scheme: Contributions in line with organisational policy.
- Reasonable work-related expenses will be reimbursed in line with organisational policy.
- Opportunity to work in a meaningful, community-focused organisation making a tangible impact.
Training and Development:
· Successful candidates will benefit from robust training and mentoring programmes, ensuring continuous skill enhancement and professional growth. We invest in our team's development through regular workshops, courses, and hands-on mentoring, helping you stay at the forefront of your field. As the role evolves and funding is secured, there will be additional opportunities to expand your responsibilities and progress into a permanent, strategic position within our organisation.
General Responsibilities:
- Maintain confidentiality and handle sensitive information appropriately.
- Uphold values of equality, diversity, and inclusion in all aspects of work.
- Represent The Gap Wales professionally in interactions with service users, partners, and stakeholders.
Person Specification:
Essential:
Skills:
· Strong organisational and administrative abilities.
· Excellent communication and interpersonal skills, particularly in a frontline support role.
· Proficiency in Microsoft Office and basic data management tools.
· Ability to manage sensitive situations with empathy and professionalism.
Experience:
· Candidates should be comfortable engaging in customer-facing interactions, managing reception duties, and providing proactive support in a busy environment.
· Background in office administration, including recordkeeping, scheduling, and coordination.
· Candidates need to be comfortable managing confidential information and adhering to GDPR guidelines.
Attributes:
· A proactive, detail-oriented approach to work.
· Ability to work independently while collaborating effectively with colleagues.
· A commitment to equality, diversity, and inclusion in a community-focused setting.
Desirable:
Skills:
· Multilingual abilities to assist in service-user communication.
· Experience with data handling, reporting, and impact assessment.
Experience:
· Familiarity with asylum and refugee support services.
· Background in fundraising or supporting grant applications.
Attributes:
· A strong understanding of the challenges faced by asylum seekers and refugees.
· Adaptability to evolving organisational needs and responsibilities.
For enquiries or to apply, please send your CV and a cover letter to Byron James by clicking on apply now.
The Gap Wales is committed to serving the people of Newport & South Wales. We find ways to “fill the gap" left by existing services & charities.




We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived
experience.
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work, advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery.
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change
for beneficiaries.
Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate
and effective, taking remedial measures and implementing change as necessary. This includes supporting board
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising
Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.
People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.
External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring
organisational awareness of the external landscape and the changing needs of trans children, young people and their
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
The client requests no contact from agencies or media sales.
Are you an organised, detail-oriented administrator with a passion for delivering high-quality events and supporting healthcare professionals? Join the RCR Learning Team and play a key role in contributing to shaping the future of radiology and oncology education as our Events and Governance Administrator.
As our Events and Governance Administrator, you’ll support the delivery of impactful learning experiences for doctors across the UK and beyond. In this role you will support doctors volunteering in various capacities while ensuring good governance. You’ll have strong organisational and communication skills as you collaborate with members of the team on a range of activities such as supporting doctors volunteering and developing weekly webinars.
This is a busy and rewarding role in a team dedicated to delivering high-quality learning for clinical radiologists and oncologists, aiming to improve patient care.
What you’ll do:
- Coordinate the National Subspecialty Webinar Series (Sept 2025–June 2026)
- Support our volunteer doctors who work with the learning team on our events and activities, through recruitment, onboarding, and recognition
- Collaborate with Special Interest Groups and internal teams to ensure smooth event delivery
- Provide administrative support across the RCR Learning Team to ensure excellence in every interaction
What You’ll need:
- Experience in event administration and stakeholder management
- Excellent organisational and time management skills
- Strong communication and interpersonal abilities
- Confidence using Microsoft Office, Zoom, and CRM systems
- A proactive, collaborative mindset and attention to detail
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a proactive and organised Team Administrator to play a key role in keeping our organisation running smoothly, providing vital support across all teams and functions.
About Khulisa:
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role:
The purpose of this role is to provide high-quality administrative support across the organisation, ensuring the smooth and efficient running Khulisa's day-to-day operations. This includes, but is not limited to:
- Scheduling and organising internal staff meetings and events
- Providing end-to-end support in Khulisa's recruitment processes
- Managing Khulisa's central mailbox
- Taking resposibility for Khulisa's invoice management system
- Carrying out monthly payroll administration
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for:
Abilities/Experience
- Experience in a similar position working across departments and teams to provide support - or a demonstratable ability to do this
- Experience of using digital platforms for for scheduled and ad hoc administrative processes, including relating or organisation's operations or other functions
- Ability to perform financial administrative tasks, such as expenses administration, using relevant software
- Excellent organisational and time management skills
- Ability to prioritise competing commitments and work accurately and methodolically under pressure and work tight deadlines
- Ability to properly deal with sensitive / confidential information
- Experience working within a small but close-knit team
- Demonstrable ability to plan and prioritise own workload with minimum supervision
- Ability to buy strongly into strategic objectives and reflect passion for Khulisa's work with and for Young People
- Willingness to work occasional weekends and evenings when required
Knowledge/Skills
- Strong IT skills, including proficiency in Microsoft Excel spreadsheets
- A commitment to Khulisa's work
- Some knowledge of Salesforce or other similar CRMs
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
APPLICATION DEADLINE: MONDAY 21ST JULY AT 12 NOON
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description and Person Specification prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.