We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Didsbury. You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £6,940.07 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £6,940.07 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 07 October 2021

Virtual interview date: 19 October 2021

Are you a motivated, calm and efficient person?

If so, we are looking for an Administrator to join our successful and long-established team in Warrington.

As an Administrator you will:

• Be friendly with excellent communication and organisational skills
• Be competent and familiar with key IT packages and information systems, and work well within an office environment
• Have an ability to demonstrate a high standard of professionalism, a flexible approach to helping others and an interest in providing excellent customer care
• Travel to other locations within the North West to assist with meetings and working alongside the Area Manager and Area Admin Manager
• A driver is required with their own transport. Expenses will be paid

Full training and an induction are available with excellent on-site support and team work. A driver is required with their own transport. Expenses will be paid.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme
• Competitive pay and a pension with company contribution and 28 days annual leave
• Company paid enhanced DBS for all staff
• A one-off bonus of £100 (subject to taxation) upon passing probation

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Due to expansion, we have an opening in our Support Services team as a full time Administrator. As with all organisations, administration is a key role in Early Break. You would be joining a busy, competent, friendly team of 4. We are looking for someone with previous administration experience; someone who is competent in Microsoft Office. We are a young people and family charity that deal with many complex issues such as sexual health, substance misuse and emotional health and wellbeing. With that in mind, the ideal candidate has a professional manner, but also someone that is warm and empathic. The ideal person will:

• Have experience of front-line office work
• Be empathetic in your manner with those who contact the service
• Be able to work on your own initiative and with integrity in your work
• Understand confidentiality and GDPR in relation to sensitive information
• Work at pace with your team ensuring smooth internal systems are in place to support our frontline workers
• Have an excellent understanding of filing and digital systems typical to office work
• You will be accountable for your decision making and communicate your activity

As a worker you will be customer focussed in your practice, you will be a reflective person who engages in the opportunities to build on your practice that this role offers. You are someone who is organised in your administration skills and understanding of how a charity operates. You will have an excellent telephone manner and demonstrate initiative and attention to detail in completing tasks.  

We are seeking to appoint an enthusiastic Administrator to join our expanding Finance Team operating in our Head Office in Stockport. This is a varied role with an emphasis on generating invoices/credit notes and uploading data to portals. The successful candidate will be conscientious and well organised with excellent attention to detail and problem-solving skills.

Experience of working within an office environment is desirable but not essential as full on the job training will be provided. Within this role you will become familiar with finance processes from start to finish, handle external queries, and resolve account discrepancies.

This role will include:

• Daily tasks of banking, taking payments,
• You will assist the finance department to deal with queries,
• Supporting billing leads with admin duties on an ongoing ad hoc basis.

This role would suit anyone looking to develop their careers in accounts. For candidates interested in following a professional training route we will support you through an Advanced Apprenticeship where you will work towards your AAT qualification. We will be happy to support further qualifications (CIMA or similar) for the right candidate.

This Finance Administrator role is a full time position, working 37.5 hours across five days. Based in our busy head office in Stockport, located just a few minutes’ walk from Stockport train station.

Our range of employee benefits includes:

• Guaranteed Full Time Contracted Hours, 37.5 hours per week
• Free life assurance
• Pension with company contribution
• A range of employee discounts

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Do you want to put your administrative talent and organisational skills to use supporting a fantastic Manchester-based charity to raise money to prevent breast cancer? We're looking for a Fundraising Administrator to join this small, but mighty team funding life-saving research with the real possibility of a future free from breast cancer.

Prevent Breast Cancer is the only charity in the UK entirely dedicated to the prediction and prevention of breast cancer. Across the UK, 55,000 women develop breast cancer each year; tragically 11,500 do not survive. Your contribution will support and fund cutting-edge research to change that.

This is a brand-new role to ensure supporters have the best possible experience. You'll be the first point of contact for all external communications to Prevent, responding to all incoming calls and emails so that supporter requests are captured and promptly acted upon, and potential opportunities are utilised. A key part of the role will be to update supporter records on the database (Raiser's Edge) in line with policies and guidelines.

This is a really varied role and you'll also have the opportunity to provide administrative support for a range of events and campaigns, as well as being the Fundraising Team's go-to person for ad-hoc admin support.

Ideally, you'll have previous experience within an administration role, with excellent IT, communication and data entry skills. You'll prioritise a busy workload effectively, and have a flexible approach. You'll also be a warm and positive person, with passion and enthusiasm for Prevent's mission and vision.

Based from the Nightingale Centre at Wythenshawe Hospital with potential to work 1 day per week from home.

If you would like to become part of the Prevent team, please get in touch with a copy of your CV to Ellen Drummond at Charity People.

Closing 4th October but get in touch ASAP so we can get excited together sooner.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Humanitarian health needs are growing. We are seeking a skilled Finance Assistant to join our HQ team to provide excellent financial support. Our medical teams respond to disasters around the world and we work with local emergency teams to build their resilience to future threats. Our work has never been more vital, with disasters becoming more frequent, complex and severe. Can you help build a world prepared to help?

The successful candidate will join a small and friendly finance function playing a key role supporting every aspect of the charity’s work by ensuring the smooth implementation of financial and administrative processes.  You will bring experience of working in a finance / administrative support role and will be used to working with electronic financial ledger systems.  You do not have to have qualifications in finance, but if you hold or are working towards AAT (or similar) qualifications this may be an advantage.

You will combine your previous experience working with financial accounting processes and procedures with excellent attention to detail to make sure that your work is accurate and precise.  You will be good at working in teams as well as working independently with limited supervision.  Your excellent communication skills will ensure that you work well with our suppliers, donors and colleagues. You will be comfortable working at pace and thrive on achieving challenging objectives and meeting rapidly changing demands. 

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work.

How to apply

We strongly recommend that you read the Candidate Information Pack on our website before applying.

Applications will be considered and interviews held on a rolling basis until the position is filled.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.  Your covering letter must include:

• An explanation of your suitability for this post with specific reference to the essential criteria in the person specification
• Full contact details
• Where you saw this role advertised
• The basis of your right to work in the UK (e.g. British Citizenship, EU Citizenship or working visa)
• Your current or most recent remuneration / salary expectation for this role

Applications must be submitted through our jobs portal. 

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero tolerance approach to sexual exploitation and abuse.  We conduct thorough vetting before any appointment is confirmed.

 UK-Med is committed to the principles of diversity, equality, and inclusion.  We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

 Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

OASIS NAVIGATOR YOUTH DEVELOPMENT WORKERS (x4)

PART / FULL TIME ROLES AVAILABLE

FIXED TERM CONTRACT TO SEPTEMBER 2022

SALARY:  £23,630 p.a. (as a full-time role)

Are you interested in joining a team of Youth Development Workers working on a groundbreaking project, supporting A&E Departments in the Greater Manchester area in reducing the harm to young people from violence?  Oasis is hiring and has a range of part/full time roles available now!

Key responsibilities for the Youth Development Workers will be:

• Offering intensive 1:1 support to young people who present to A&E due to violence, including support for the parent / carers and family unit.
• Designing a bespoke plan for the young person (inc referrals partners, agencies)
• Developing the skills of staff within A&E in engaging with young people who come into A&E as a result of a violent incident.
• Engaging with GMCA Community Safety Team and GM Police
• Take part in the evaluation, strategy, and development of the project in an ongoing process.

Amongst other requirements, the successful post holder must have:

• A demonstratable relevant experience OR qualification in Youth & Community (JNC) or Social Work (QSW) or SEND
• Proven experience working with young people ‘at risk’.
• Reliability, with a flexible approach to changes and able to work unsocial hours

This is an exciting opportunity to be part of a newly created project based in A&E Departments, making a difference to communities on a local level, while individually improving the life chances of young people.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance and training opportunities
• A supportive, friendly work environment, with flexible working arrangements

A range of roles are available with hours ranging from 20-40 hours per week for 12 months contract.  If anyone is interested in taking this opportunity as a secondment than please check out the Oasis website for further details. 

If you are interested in this position, please check out the Oasis website for an Application Pack. (CVs alone will not be accepted). We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Completed applications should be returned by 9am Thursday 7th October 2021.

Interviews will take place on Thursday 14th October 2021 (possibly in person or online)

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Recruitment Assistant

Are you a Recruitment Resourcer with experience in engaging with candidates and supporting the full recruitment process? Are you a people person who strives to support people in to their new role? If you are looking for a new challenge within an internal recruitment capacity, then maybe our client's organisation is for you?

They have an exciting opportunity for a Recruitment Assistant to join their friendly and professional in-house recruitment team based in Stockport. You will support with the delivery of high-volume resourcing campaigns, liaising with managers and candidates to deliver effective engagement. This is an excellent opportunity for someone to develop their recruitment career in a company experiencing significant growth.

Our client is a healthcare company operating throughout the Northwest and Yorkshire providing residential services for young people aged 16-25 years old. Their aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

You will be required to work a flexible 37.5 hour week, working to a hybrid model involving office and homeworking.

About the role

- Being responsible for placing recruitment adverts, processing applications, and liaising with applicants regarding interview dates.
- To assist with sourcing suitable candidates across different candidate databases such as LinkedIn/Indeed/Reed where applicable
- Liaising with managers in relation to interview dates ensuring rooms are booked and candidates are contacted in a timely manner.
- Providing support at assessment centres and recruitment events when required.
- Ensuring recruitment databases and the Applicant Tracking System are updated on a daily basis
- Supporting the Recruitment Coordinator with Tele-vetting of candidates
- Providing data analysis reports on Candidates and effectiveness of adverts alongside other data analysis projects.
- Undertaking engagement calls and communication in line with existing practices with staff who are onboarding.
- Liaising with Agencies and Resourcing suppliers to ensure terms of service are in place and adverts are placed in a timely manner.

About you

- Previous administrative and recruitment experience
- An understanding of recruitment processes and procedures
- Knowledge and experience of HR & ATS software
- Experience dealing with high volume of recruitment and onboarding candidates
- Strong IT skills including the use of spreadsheets, data analysis, databases, email, presentations, and word processing.
- Confidence with communicating via phone to external and internal individuals.
- Good numeracy & literacy skills
- Ability to work confidently remotely and utilise platforms such as Microsoft Teams and Zoom.
- Excellent organisational skills and the ability to meet deadlines.
- Resilient and can work under pressure.
- Full UK Driving Licence with access to own vehicle

Company Benefits

- £20,344.82 - £22,491.18 per annum (Dependant on experience)
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with length of service)
- Excellent Learning and Development opportunities
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid DBS check
- Healthcare Cashplan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that they do not accept CV’s and the application must be completed in full.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to a DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Our client is a CQC registered organisation and therefore all staff who work in or visit any of their residential homes will have to demonstrate evidence that they have received the COVID vaccination as a condition of employment.

Ref: 102 551

Assistant Shop Manager - Bury

£17,652 - £19,020 pro rata for part time

Full Time and Part Time Hours Considered

Bury Hospice is looking for a charismatic Assistant Manager to support our shop in Bury Town Centre. In this role you will manage the shop team to maximise sales and achieve budgeted profitability whilst promoting the work of Bury Hospice, deputising for the shop manager in their absence.

As an Assistant Manager, you will be keen to use your retail experience to maximise sales using effective visual merchandising techniques. You will be passionate about the work of the Hospice and will use your role to increase awareness of our fundraising activities with customers. Our shops depend on the local community, so you will be driven in this way and have a eagerness to continue our development of the community network.

Customer satisfaction and engagement is key to our success as a Hospice, in which your excellent customer service skills will be relied upon to provide a fantastic experience for customers and to resolve queries and complaints.

You will be a responsible individual, respectful of guidelines and procedures, such as those related to GDPR and cash handling. You will have an understanding of Gift Aid return and the associated HMRC guidelines, and you will aim to promote this with all shop transactions.

You will take ownership for shop-related administration, such as rotas, timesheets, and absence management, so IT skills are essential, along with your ability to be organised, accurate and timely. Volunteer shop assistants support us in our work so it would be beneficial to the role if you had experience of managing others.

This is a hands-on role, part-time and full-time hours are negotiable but will both involve a requirement to work weekends and a flexible approach in order to meet operational demands.

Should you be interested in this role we would love to hear from you via a CV and a covering letter detailing whether you would be interested in full or part-time hours.

Quality Assurance Assistant

Our client has an exciting opportunity for a Quality Assurance Assistant to join their friendly team based in Stockport. You will provide effective administrative support for the Quality Assurance team ensuring compliance is carried out to the highest standard and that quality remains at the heart of everything they do ! This is an excellent opportunity for someone to develop their interest in quality and assurance and enhance their skills in a company experiencing significant growth.

Our client is a healthcare company operating throughout the Northwest and Yorkshire providing residential services for young people aged 16-25 years old. Our client's aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

About the role

The key elements of the role will include;

- To facilitate resources and minute the monthly Clinical/Residential and Corporate operations, Audit Committee and Data Governance meetings. To ensure accurate records of meetings are maintained and minutes are disseminated.
- To assist the Quality Assurance managers in maintaining the central log to ensure records are accurate and up to date.
- To assist the Quality Assurance Auditor in maintaining and reporting service action plans to ensure records are accurate and up to date.
- To maintain accurate up to date records of audit activity to effectively manage re-audit and closure of the audit cycle.
- To assist the quality assurance managers in gathering information for stakeholders, Information requests, Subject Access Requests and Care Quality Commission (CQC) inspections.
- To Support the Quality Compliance Manager by designing and populating audit tools against specific standards and criteria

About you

- Previous administrative experience
- A keen interest in quality assurance and compliance
- Strong IT skills including the use of spreadsheets, data analysis, databases, email, presentations, and word processing.
- Ability to work confidently remotely and utilise platforms such as Microsoft Teams and Zoom.
- Excellent organisational skills and the ability to meet deadlines.
- Resilient and can work under pressure.
- Full UK Driving Licence with access to own vehicle

You will be required to work a flexible 37.5 hour week, working to a hybrid model involving office and homeworking.

Company Benefits

- £20,344.82 - £22,491.18 per annum (Dependant on experience)
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with length of service)
- Excellent Learning and Development opportunities
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid DBS check
- Healthcare Cashplan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that our client does not accept CV’s and the application must be completed in full.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to a DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Our client is a CQC registered organisation and therefore all staff who work in or visit any of their residential homes will have to demonstrate evidence that they have received the COVID vaccination as a condition of employment.

Ref: 102 926

Working with the Services Manager and a team of staff and volunteers in the support service function within the Mustard Tree. This role will focus on supporting clients who may be sleeping rough or at risk of homelessness from our busy reception. This includes providing effective and high-level customer service in our reception area as well as providing on the job training to our Freedom Trainees. The salary is dependant on experience including experience of leading teams. There are several roles available in both Ancoats and Eccles, willingness to travel to our sites in Salford to provide cover as required is essential.

What you will be doing:

• Meet and greet visitors, ensuring high level of welcome and customer service is delivered
• Provide 121 support around a range of enquires including finance, benefits, housing, and effective and well managed signposting into other services including healthcare.
• Identify any potential disturbances before they happen, escalating incidents and safeguarding risks, and maintaining a calm, professional manner.
• Providing public toilet access using the key discreetly with the aim of providing help and the bathroom facility whilst preventing drug taking in the toilet
• Managing enquires from all our guests including people who may be sleeping rough and/or distressed including organising referrals and food parcels
• Organising the day’s referral appointments and details of visitors due in that day including managing any people waiting by ensuring they are given an approximate time to see someone
• Manage and deliver ad-hoc referrals in line with the process and using discretion (meeting room/quiet space) to provide dignity when completing the referral
• Answering visitor’s questions about Mustard Tree its services, projects and activities.
• Handling the Reception email and post light administration tasks such as printing and photocopying to keep the display unit and notice boards up to date with forms and posters
• Accepting donations from donors and asking for their contact details so we can thank them
• Using laptops as well as the retail system to help set up accounts with Mustard Tree for people including using the Master Till to log referrals onto the kudos system
• Support and train Mustard Tree volunteers in Reception duties using the Volunteer Training manuals
• Manage the health and safety requirements of the support services including risk assessments, lone working policy, staff wellbeing and incident management

General Work duties:

• Support Freedom trainees to develop skills and behaviours and feel part of the community
• Work within health & safety guidelines and Mustard Tree policies and procedures
• Supporting other staff and sites, providing practical relief cover for work-streams 
• Take responsibility for professional development, attending training courses as required
• Leading by example, embodying Mustard Tree values and represent the charity as required
• Contribute towards being an environmentally responsible organisation as part of day to day activities including recycling and supporting ‘paper-lite’ practices
• Other tasks and duties relevant to the role as required by the organisation

What we are looking for: Person Specification

• Effective communication and good interpersonal skills, including verbal, written and presentation -Essential
• Flexible and enthusiastic approach, able to work on their own initiative as well as work cooperatively - Essential
• Kind and encouraging, and enjoys working with a diverse range of people - Essential
• Personal accountability with a positive and proactive approach to problem solving - Essential
• 5 x GCSEs including English and Maths, or equivalent qualifications and ability to use IT systems - Essential
• Minimum of 2 years’ experience working in front line roles within 3rd sector/charity - Essential
• Experience of working with people who are homeless or in risk of homelessness including managing 121 conversations and providing support - Essential
• Knowledge of health and safety regulations and governance - Desirable
• Experience dealing with unsatisfied customers, and decision making - Essential
• Knowledge of safeguarding, mental health first aid and incident management including respect for confidentiality - Desirable

Would you like be part of a contact centre team that measures its success on service and not sales and where you leave at the end of the day feeling you have made a difference? If so then this could be the job for you!

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 9,000 dogs; we never put a healthy dog down.

Our contact centre is responsible for handling inbound & outbound calls and emails for our network of 21 Rehoming Centres around the UK & Ireland. There are no sales involved, just great customer service.

As Contact Centre Agent you will act as the first point of contact for our rehoming centres, effectively dealing with inbound & outbound calls and emails, and transferring them to a Rehoming Centre, if appropriate. You’ll also be required to handle enquiries and complaints in a timely and efficient manner to agreed standards whilst undertaking administrative duties as necessary.

The successful candidate will have previous experience working in a relevant environment, e.g. Contact Centre or Customer Services with a proven track record of understanding customers’ needs and delivering excellent customer service. You'll be a strong team player, have a professional approach and telephone manner teamed with the ability to work under pressure. In addition, you'll be passionate about the aims and values of Dogs Trust and be able to commit to a rotational working pattern.

To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role.

Please note that we will be reviewing applications and interviewing appropriate candidates when they are received, so please do not delay in submitting your CV.  For this reason, we reserve the right to close this advert early if the vacancies are filled before the closing date.

At Dogs Trust we value diversity and we're committed to creating an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. Should you need any adjustments to the recruitment process, either at application or interview stage, please contact us.

Healthcare Support Worker - Eating Disorders

Healthcare Support Worker - Eating Disorders - Young People
Lostock, Bolton
£18,835.54 - £20,599.13 (Depending on experience)
£1000 welcome bonus
Full and part time opportunities available

Our client provides residential services for young people aged 16-25 years old. The young people they care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Their aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life. They are currently recruiting to their 5 bed residential home in Warrington.

Their homes are always a hub of activity and energy where the young people can feel safe, and their staff can enjoy coming to work. Your role will involve working with their young people to promote independence through support with education, household tasks, shopping, building positive relationships and general life skills. They always encourage their young people and staff to bring their hobbies and knowledge into the home whether this be knitting, fitness, cooking or even singing so there is never a dull moment.

Part of the role will be managing various levels of self-harm using a least restrictive approach, so you will require a high level of resilience and have a caring, compassionate nature. You will also be required to update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.

Previous care experience is not essential and full training will be provided. All their staff will be supported to achieve their Level 3 in Adult Care. You will also receive ongoing support and mentoring from their friendly residential and clinical team.

The job is highly rewarding and a great start to developing your career working with young people and mental health. This role would also suit psychology graduates looking to develop their experience working in a multi-disciplinary team or people with life experiences wanting to give something back. There are opportunities for excellent career progression, with many of their staff developing into senior residential roles.

Company Benefits

- A £1000 welcome bonus to all new starters
- A £100 bonus after completing 6-month probation
- Refer a Friend Scheme (Up to £1000 per referral)
- 30 days holiday (Rising to 35 days with service including bank holidays)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
- Paid Training & Induction
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Free parking available and good direct transport links
- Enhanced maternity/paternity leave
- Paid Enhanced DBS check
- Cycle to work scheme
- Employee Assistance Programme/24-hour Counselling Service
- Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)

Essential requirements of a Support Worker

- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good written skills and the ability to write basic reports and record information accurately
- Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
- Good verbal communication skills and the ability to listen to others
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- A professional working boundary between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Fancy the challenge? Apply with us today!

Additional Information

- You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.This will be a requirement for this role also.
- Please note that they do not accept CV’s and the application must be completed in full.
- Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
- They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
- They reserve the right to close the advert early, should they appoint a suitable candidate.

Senior Healthcare Support Worker - Eating Disorders

Join before 30th September 2021 to receive a bonus of £500

Are you currently a Senior Healthcare Support Worker, or are you looking to move into a more Senior position? Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the daily challenges which young people face? Perhaps a career with our client is for you…

Our client provides residential services for young people aged 16-30 years old who have been discharged from psychiatric inpatient stays or may have experienced previous admissions and/or placement breakdowns. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Their aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

Our client is excited to announce the opening of their new Residential Eating Disorder Service based in Lostock, Bolton, where they are looking for a kind, caring and empathetic Senior Healthcare Support Workers to join their professional 5-bed service, supporting young people with complex and challenging eating disorders, where you will work closely with a professional multi-disciplinary team towards keeping them safe and progressing with their recovery.

You will be required to work shifts over a 37.5 hour working week, consisting of earlies, lates, sleep ins & nights when required to support the service. Flexibility will be required.

Company Benefits

- Competitive pay (Up to £11.66 per hour (Dependent on experience) + £100 bonus after completing 6-month probation)
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with service)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Paid Induction (Running over 3 days)
- Free on-site parking
- Paid Enhanced DBS check
- Healthcare Cashplan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships
- Access to our 24-hour Wellbeing Support Portal/ Employee Assistance Programme
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Senior Healthcare Worker

- To take on the role of Key worker, developing care plans and review plans with young people, carrying out direct and indirect care of young people with complex eating disorders.
- To work in a team, giving the highest standard of care possible to the young people.
- To assist in the co-ordination of shifts, allocating young people, supervision and prioritising care.
- To closely follow individual care plans and support young people including personal care and hygiene, eating, attendance in education etc.
- To develop therapeutic relationships with the young people experiencing eating disorders and work closely with their families and carers communicating effectively to provide ongoing engagement.
- To communicate in a respectful manner, clearly and precisely with young people, staff, parents, and visitors and in a way which is mindful of a supportive attitude to body image.
- To intervene and utilise verbal de-escalation skills to avoid potential escalation of distress to young people.
- To be actively involved in the admission, assessment, implementation and discharge of young people and their care.
- To complete incident forms and provide statements, as necessary.
- To conduct audits, assessments, inventories, risk assessments, including Health & Safety audits and other administrative tasks required for the effective running of the service
- To provide specialist supportive interventions to individuals experiencing eating disorders under the direction of the clinical team.
- To assist in developing and implementing specialist care plan packages. To provide active input in relation to the care, treatment and support of individuals experiencing eating disorders in a way that maintains their dignity.
- To support and prepare meals according to the young person’s dietary care plan.
- To take physical health observations of young people, monitoring and recording as required. To act upon any physical health concerns in relation to the young person based on their care plans, risk management plans and history of eating disorder.
- To Observe and monitor the wellbeing of young people by ensuring that any unusual physical, mental, or emotional occurrences are promptly referred to senior staff and or clinical nurse and documented as appropriate.

Requirements of a Senior Healthcare Worker

- Previous experience of working with young people who have mental health needs
- Have excellent observation and communication skills, as well the ability to build trust and rapport with individuals who have experienced trauma
- Have a non-judgemental approach and the ability to demonstrate unconditional positive regard
- The ability to work in a team, and to think on your feet, remain focused and maintain your composure in difficult situations
- The ability to meet the day to day needs of young people, including providing practical support with daily living activities
- To form and maintain professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- Have an excellent telephone manner, polite, professional and relay accurate information to the manager
- An understanding of the issues around confidentiality
- An understanding of safeguarding

Desirable Criteria

- Full UK Driving Licence
- NVQ Level 2/3 qualification in care or equivalent
- Previous experience working with young people who have mental health needs
- Previous experience working with service users who have eating disorders
- A good understanding of Nutrition

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that our client does not accept CV’s and the application must be completed in full.

To support their commitment as a COVID-19 Secure employer, all of our client\'s interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

Our client is an equal opportunities employer who value diversity and positively encourage applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Our client is a CQC registered organisation and therefore all staff who work in or visit any of their residential homes will have to demonstrate evidence that they have received the COVID vaccination as a condition of employment.

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