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Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.
The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.
The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.
The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
Key Responsibilities
- Triage, onboard and support a caseload of 15-20 individuals
- Triage and support individuals dropping into the service for household / cost of living crisis support
- Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
- Complete emergency applications and grant applications
- Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
- Provide housing, general money and debt management advice
- Provide information on employment opportunities and training support for clients
- Where appropriate, source warm goods for those in need
- Engage in outreach within the borough to encourage referrals and promote the service
- Signpost to other relevant services in the borough, or further afield
- Attend training, forums and meetings to ensure knowledge remains relevant and up to date
- Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
- Provide updates and feedback to the broader teams
- Engage in multi-disciplinary meetings, both internally and externally
- Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
- Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
- Record the results of outcome assessments and satisfaction surveys on the Views databases
- Work in line with triage procedures and use the referral process when referring cases to external organisations
- Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
- Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
- Undertake additional duties that may reasonably be required to fulfil the objectives of the post
Person Specification
Knowledge and Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
- At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
- Knowledge and understanding of mental health problems, and mental health services
- Experience of delivering advice and information
- Experience of managing complex cases and autonomously managing a caseload
- Experience of working with multiple agencies and attending multi-disciplinary meetings
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
- Experience with de-escalation, recognising and mitigating risks
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
Skills and Abilities
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening and liaison skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Knowledge of best practice for lone working, data protection and safeguarding adults
- Willingness to undertake training related to housing and welfare benefit
- A team player
- Ability to work on your own initiative
- Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
- Strong organisation and administrative skills
- The drive to motivate self and others to achieve positive outcomes
- Flexibility in overall approach to work
- Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
- Strong sense of self, and ability to set and maintain boundaries
- Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
- Ability to plan and prioritise your own workload
Desirable
Lived experience of mental health problems, and of using mental health services
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Temporary Executive Assistant
Location: London (2–3 days office-based, remainder remote)
Duration: 3 months initially, with potential to extend
Rate: £21.97 – £24.72 per hour
Full-time
We’re working with a leading charity to recruit a highly skilled and proactive Executive Assistant for an initial 3-month temporary contract. This is a fantastic opportunity to support the Chief Executive in a pivotal role while leading and coordinating the work of a small PA team.
About the role
You’ll act as the right hand to the CEO, providing executive-level support, managing complex diaries and communications, and ensuring the smooth running of high-level meetings and events. You’ll also line manage Executive PAs, helping to deliver a first-class support service to the wider leadership team.
This is a dynamic and varied role, ranging from preparing trustee reports and external briefings, to attending key meetings with the CEO, and coordinating high-profile communications. You’ll need to be highly organised, discreet, and comfortable handling sensitive information with confidence.
About you
We’re looking for someone with:
Significant experience as an Executive Assistant, ideally at CEO or Board level
Strong organisational and time management skills, with the ability to juggle competing priorities
Excellent written and verbal communication skills
Experience managing and developing a small team
A collaborative, flexible, and proactive approach
Willingness to travel and adapt to changing schedules
What’s on offer
Competitive hourly rate (£21.97–£24.72 per hour)
Hybrid working (2–3 days per week in the London office, remainder from home)
The chance to play a key role in supporting a high-profile CEO and leadership team within the charity sector
If you are available immediately and have the experience required, we would love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job Title: Volunteer Recruitment and Training Coordinator
Role: An entry level administrative role in the Volunteer Recruitment & Training team
The Listening Place (TLP) is an award-winning charity which provides face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living.
We opened our first site in Pimlico in 2016, and we now have three sites with 850 active volunteers. We will be opening our 4th site near Liverpool Street in Autumn 2025.
This is an exciting opportunity to join the Volunteer Recruitment and Training team as a full-time coordinator. You will provide administrative support to the team, working closely with two other coordinators, to enable us to recruit and prepare volunteers to deliver our outstanding service for suicidal people.
We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.
Core responsibilities:
· Administrative duties which support the recruitment and training process of our volunteers
· Liaise with potential volunteers, interviewers and trainers
· Arrange meetings, interviews and training events (this sometimes involves travelling between sites)
· Make room bookings
· Monitor and organise team mailboxes and calendars; respond to email and telephone enquiries
· Obtain references for potential volunteers
· Maintain office systems; responsibility for data entry and maintenance of spreadsheets and databases
· Any other duties commensurate with the role
Attributes and Skills:
Essential
· Ability to work at a fast pace whilst maintaining close attention to detail
· Excellent administrative and organisational skills
· Excellent written and verbal communication skills
· A reliable, punctual and enthusiastic team player, who can work collaboratively, build strong relationships
and demonstrate a flexible and helpful approach – willing to go the extra mile
· High level of computer proficiency, particularly with MS Office packages (Word, Excel, PowerPoint)
· Proactive and self-motivated, able to plan and prioritise workload effectively and remain calm under pressure
· Ability to act with tact and safeguard sensitive or confidential information
· Excellent time management skills
· Strong commitment to and a good understanding of TLP’s mission and values
Desirable
· Recent experience in an administrative role
· Recent experience in a volunteering environment
Hours
37.5 hours a week, Mondays to Friday, office hours, with occasional evening and weekend work to meet operational requirements.
Location
Predominantly office based at our Hammersmith Office or Liverpool Street office (once opened) with some remote working.
Reporting line
The Volunteer Recruitment and Training Coordinator will report to the Head of Volunteer Recruitment and Training.
Salary:
£30,157 per annum (with pay award pending) plus benefits: 3% employer contribution towards pension, 25 days annual leave per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.
Application process:
Please submit a CV and cover letter of no more than one side by Friday 5th September.
Candidates invited to interview will be asked to complete a homework task beforehand.
The client requests no contact from agencies or media sales.
Grade: 2
Salary: £49,872
Hours: 37.5
Position type: Full time, permanent, 37.5 hours per week (flexible working considered)
Responsible to: Head of Supply Chain
Direct reports: Senior Buyer (x2), Junior Buyer (x1)
Location: Truro, Cornwall (Hybrid working, mix of office and home working) or remote UK only (Travel to Truro 2x year)
ROLE PURPOSE:
This dynamic role presents a unique opportunity to build upon the procurement progress achieved so far and to help establish robust procurement foundations across the organisation, following the implementation of a new ERP system. Some key projects for this role over the next 12 months will be:
- Contribute to the development, testing, training, and successful deployment of the new ERP Procurement App.
- Lead the ongoing implementation of the Procurement Policy, collaborating with the Internal Auditor to strengthen compliance across the Supply Chain Team and the wider organisation.
- Support the Indirect Spend strategy and lead the development of a new five-year strategic plan to guide future category management.
- Design, implement, and monitor Procurement KPIs to drive performance and continuous improvement.
- Ensure GDPR compliance is maintained across all Supply Chain activities and processes.
The primary purpose of this role is to lead the Procurement Team, champion strategic procurement initiatives, and ensure compliance with organisational policies. The Procurement Manager is responsible for driving intelligent procurement decisions, delivering the procurement strategy, and upholding the highest standards of ethical and sustainable purchasing. This role is focused on achieving optimal value for money across all indirect spend activities. As the leader of the Procurement Team, the Procurement Manager also provides mentoring and support to team members, fostering their professional growth and development.
WHO ARE WE LOOKING FOR?
The role is incredibly varied and reflects the activities of ShelterBox across all indirect buying categories. The successful Procurement Manager will be strategic, decisive and collaborative with an eye for opportunity and influence. They will be a supportive and visible leader within ShelterBox, whilst mentoring the Procurement Team to deliver excellent results and reach personal goals.
You will need to be outcome-focused, have previous experience gained in creating framework agreement / supplier lists, leading end-to-end procurement processes, previous leadership experience and competent with driving value. A strong understanding on how to constructively engage with stakeholders is vital in creating long-term foundations with the senior leadership and suppliers. Some travel within the UK may be required.
DAY TO DAY THIS ROLE WILL LOOK LIKE:
- Ensuring Value for Money by maximising value from business cases and sourcing activities by reducing costs, enhancing quality, managing risk, and increasing return on investment (ROI).
- Champion procurement best practices, driving positive change through effective processes and governance.
- Mentor and support the Procurement Team, fostering professional growth and capability development.
- Manage team workloads and prioritise assignments to ensure efficient delivery of objectives.
- Oversee contract and supplier management, ensuring strong relationships and performance.
- Engage and manage stakeholders across the organisation to align procurement with business needs.
- Lead and support contract negotiations and manage spend to secure optimal terms and value.
- Design and implement sourcing strategies across key categories including IT, HR, Fundraising, and Communications.
- Collaborate with internal teams to define, establish, and manage supplier lists, framework agreements, and standard contractual terms.
- Ensure ongoing compliance with the Procurement Policy, working closely with the Supply Chain Team and Internal Auditor.
- Drive continuous improvement in procurement policies and processes through proactive stakeholder engagement.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Responsible for all indirect procurement activities across the organisation;
- Senior decision maker for indirect procurement activity, working closely with the Head of Supply Chain;
- Subject Matter Expert for indirect and direct procurement, acting in a consultative capacity across the organisation as required;
- Manage, coach and develop the Procurement Team to meet personal and organisational objectives, deliver best results and support the team's wellbeing;
- Lead the creation, adherence and implementation of best practice procurement processes and procedures to support continuous improvement and optimisation including policies;
- Lead, build and implement Indirect Procurement Strategy 2025+;
- Responsible for identifying and managing relevant procurement risks within the organisation, working closely with the senior colleagues;
- Review and revise Procurement Policy/ies and Manual;
- Regularly review and maintain appropriate procurement processes for the different buying categories ensuring compliance with ShelterBox's processes;
- Lead negotiation of rates and contracts with suppliers across the organisation;
- Report on cost savings and avoidance, and risk management;
- Lead on indirect supplier contract management across the organisations;
- Responsible for identifying procurement improvement priorities by analysing forecast spend, supply markets and specification options;
- Lead procurement projects such as procedure implementation, sustainability and software introduction;
- Procurement training, upskilling and development across the organisation;
- Work with different departments in the organisation to ensure compliance with the Procurement Policy/ies, reporting on non-compliance;
- Drive ethical and sustainable procurement practice across all buying activity;
- Provide support to organisational projects as required;
- Ensure procurement administration is kept up to date and appropriate;
- Maintain confidentiality for all internal matters, and commercial confidentiality for matters pertaining to suppliers;
- Represent ShelterBox as required;
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOMECARE REGISTERED MANAGER
RECRUITMENT PACK
Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.
This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.
Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.
Salary: £34,000 - £38,000
Hours of Work: 35 hours per week
Location: Fully office based, NW1 2PY
Reporting to: Head of Homecare
WHY HOPSCOTCH HOMECARE?
o An opportunity to live out your values
o Working in a trauma informed environment
o A chance to challenge and increase the standards in Adult Social Care
o Working with a diverse and vibrant team
o Team positivity, creativity and problem solving
o A place where all voices are heard
o Daily opportunities to make a meaningful impact on those in need
o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
o Generous annual leave provision, including flexible working around the winter holidays
o Occupational sick leave
o Regular internal and clinical supervision with amazing therapists
o Continuous training
SCOPE OF THE ROLE
o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way
o Efficiently manage the day to day running of the Homecare charity including:
· Allocate resources and monitor performance to deliver high quality homecare to clients within budget
· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily
RESPONSIBILITIES
o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures
o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
o Be prepared to work flexibly to ensure the safe delivery of the service
o Provide a good service to clients:
o Promote the rights of each client and keep their wishes at the centre of their care and support
o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support
o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy
o Agree appropriate risk control measures to reduce identified risks
o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services
o Keep all information about customers and their families secure and confidential
Lead & Manage Staff:
o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
o Identify ongoing training needs and ensure staff are up to date with current best practice
o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
o Carry out appraisals and monitoring of staff performance
o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.
Promote Hopscotch Homecare Service:
o Attend external meetings and represent the service in a positive manner
o Participate in the growth and development of the service
o This list is not exhaustive and from time to time you may be required to undertake additional duties
o Attend all training provided in line with regulatory requirements
PERSON SPECIFICATION
Personal Attributes - Essential
o Caring and compassionate towards people in need of care and support and care workers
o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives
o Exceptional team player
o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
o Professional, excellent timekeeper and reliable
Knowledge and understanding - Essential
o Excellent experience in the provision of homecare services, in line with best practice
o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice
o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.
o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
o Understanding of systems to maintain confidentiality in relation to customers, staff and the business
o Knowledge of health and safety matters in relation to homecare services and risk management
o Knowledge of how to recognise abuse and safeguarding procedures
Experience and skills
oMinimum of two years’ experience of managing a team
- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
o Experience of care services, risk assessment and person-centred care and support
o Ability to plan and organise workloads effectively
o Good administrative skills and computer literacy
o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
o Ability to maintain clear written and electronic records and to follow statutory reporting procedures
o Experience of financial management desirable
o Ability to implement policies, procedures and instructions
Additional requirements
o Willingness to work flexibly and to keep knowledge and skills up to date
o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals
o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
o Right to work in the UK
We would love to hear from you!
Good luck!
Please take time to study our website, Recruitment Pack and the JD before sending us a cover letter. Thanks!
Empowering independence with compassionate Homecare for confident living



The client requests no contact from agencies or media sales.
Grade: 2
Salary: £49,872
Hours: 37.5
Position type: Full time, permanent, 37.5 hours per week (flexible working considered)
Responsible to: Head of Supply Chain
Direct reports: Senior Buyer (x2), Junior Buyer (x1)
Location: Truro, Cornwall (Hybrid working, mix of office and home working) or remote UK only (Travel to Truro 2x year)
ROLE PURPOSE:
This dynamic role presents a unique opportunity to build upon the procurement progress achieved so far and to help establish robust procurement foundations across the organisation, following the implementation of a new ERP system. Some key projects for this role over the next 12 months will be:
- Contribute to the development, testing, training, and successful deployment of the new ERP Procurement App.
- Lead the ongoing implementation of the Procurement Policy, collaborating with the Internal Auditor to strengthen compliance across the Supply Chain Team and the wider organisation.
- Support the Indirect Spend strategy and lead the development of a new five-year strategic plan to guide future category management.
- Design, implement, and monitor Procurement KPIs to drive performance and continuous improvement.
- Ensure GDPR compliance is maintained across all Supply Chain activities and processes.
The primary purpose of this role is to lead the Procurement Team, champion strategic procurement initiatives, and ensure compliance with organisational policies. The Procurement Manager is responsible for driving intelligent procurement decisions, delivering the procurement strategy, and upholding the highest standards of ethical and sustainable purchasing. This role is focused on achieving optimal value for money across all indirect spend activities. As the leader of the Procurement Team, the Procurement Manager also provides mentoring and support to team members, fostering their professional growth and development.
WHO ARE WE LOOKING FOR?
The role is incredibly varied and reflects the activities of ShelterBox across all indirect buying categories. The successful Procurement Manager will be strategic, decisive and collaborative with an eye for opportunity and influence. They will be a supportive and visible leader within ShelterBox, whilst mentoring the Procurement Team to deliver excellent results and reach personal goals.
You will need to be outcome-focused, have previous experience gained in creating framework agreement / supplier lists, leading end-to-end procurement processes, previous leadership experience and competent with driving value. A strong understanding on how to constructively engage with stakeholders is vital in creating long-term foundations with the senior leadership and suppliers. Some travel within the UK may be required.
DAY TO DAY THIS ROLE WILL LOOK LIKE:
- Ensuring Value for Money by maximising value from business cases and sourcing activities by reducing costs, enhancing quality, managing risk, and increasing return on investment (ROI).
- Champion procurement best practices, driving positive change through effective processes and governance.
- Mentor and support the Procurement Team, fostering professional growth and capability development.
- Manage team workloads and prioritise assignments to ensure efficient delivery of objectives.
- Oversee contract and supplier management, ensuring strong relationships and performance.
- Engage and manage stakeholders across the organisation to align procurement with business needs.
- Lead and support contract negotiations and manage spend to secure optimal terms and value.
- Design and implement sourcing strategies across key categories including IT, HR, Fundraising, and Communications.
- Collaborate with internal teams to define, establish, and manage supplier lists, framework agreements, and standard contractual terms.
- Ensure ongoing compliance with the Procurement Policy, working closely with the Supply Chain Team and Internal Auditor.
- Drive continuous improvement in procurement policies and processes through proactive stakeholder engagement.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Responsible for all indirect procurement activities across the organisation;
- Senior decision maker for indirect procurement activity, working closely with the Head of Supply Chain;
- Subject Matter Expert for indirect and direct procurement, acting in a consultative capacity across the organisation as required;
- Manage, coach and develop the Procurement Team to meet personal and organisational objectives, deliver best results and support the team's wellbeing;
- Lead the creation, adherence and implementation of best practice procurement processes and procedures to support continuous improvement and optimisation including policies;
- Lead, build and implement Indirect Procurement Strategy 2025+;
- Responsible for identifying and managing relevant procurement risks within the organisation, working closely with the senior colleagues;
- Review and revise Procurement Policy/ies and Manual;
- Regularly review and maintain appropriate procurement processes for the different buying categories ensuring compliance with ShelterBox's processes;
- Lead negotiation of rates and contracts with suppliers across the organisation;
- Report on cost savings and avoidance, and risk management;
- Lead on indirect supplier contract management across the organisations;
- Responsible for identifying procurement improvement priorities by analysing forecast spend, supply markets and specification options;
- Lead procurement projects such as procedure implementation, sustainability and software introduction;
- Procurement training, upskilling and development across the organisation;
- Work with different departments in the organisation to ensure compliance with the Procurement Policy/ies, reporting on non-compliance;
- Drive ethical and sustainable procurement practice across all buying activity;
- Provide support to organisational projects as required;
- Ensure procurement administration is kept up to date and appropriate;
- Maintain confidentiality for all internal matters, and commercial confidentiality for matters pertaining to suppliers;
- Represent ShelterBox as required;
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The Trustees of The Pixel Fund are excited to appoint the Fund’s first Chief Executive Officer (CEO) to oversee the next stage of its growth and development following further generous bequests by the Trust’s settlors, and with planned increases in the level of future grant-making.
ABOUT THE ROLE
We are looking for a dynamic individual who has the skills, experience and aptitude to work with the Trustees to refine and support delivery of The Pixel Fund’s overall vision and strategy, and to be the public face of the charity.The successful applicant will be responsible for managing the day-to-day operations of the charity, currently carried out by a part-time administrator, which position is to be discontinued following the CEO appointment.
We are looking for an individual with experience of working in a leadership role with a board of Trustees, ideally with hands-on experience in grant-making and grant management, including managing a portfolio of live grant-holders.Strong financial and budgetary management skills are also desirable, in particular to reduce the Charity’s reliance on the Voluntary Treasurer.
The Trustees wish to appoint an individual who has a demonstrable understanding of, and commitment to, supporting the mental health and wellbeing of Children and Young People.The role will include upholding the charity’s vision, values and strategic focus, including championing equality, diversity and inclusion across our work.
The appointment is currently offered on a part-time basis of 3 days per week, with the potential to be extended in future.Candidates should note that The Pixel Fund does not have a permanent base and almost all activity is conducted online (including grant management).
Hours and place of work are flexible, but as all Trustees are based in the South-East of England, that location is desirable. The successful applicant will be required to attend all Trustee meetings (around 7 a year), which are generally held in the evening (usually online, but occasionally in person) and some travel will be necessary to visit grant holders and other stakeholders.
ABOUT THE PIXEL FUND
The Pixel Fund (Charitable Incorporated Organisation No. 1191052) is a small charity that makes grants to support improvement in the mental health and wellbeing of Children and Young People.Since we were first established in 2011, we have distributed more than £1.5million to UK registered charities.We have a preference for supporting projects, but do also fund core costs.The work of the Trust, including all grant-making, is currently overseen by three experienced Trustees, together with a Voluntary Treasurer and a part-time Administrator.
Our work to support the mental health and wellbeing of Children and Young People is more important than ever.As our name suggests, we are a small facet of the wider funding picture, but we aim to punch above our weight in the support we give.We focus on funding small and medium-sized charities, where our grants will have most impact.
The client requests no contact from agencies or media sales.
About the role
As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.
Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
- Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
- Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
- Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
- Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
- With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
We are looking for someone who has:
- Two or more years experience with Salesforce administration, including custom objects.
- Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
- Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
- Experience generating reports for a range of stakeholders.
- The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
- Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
- Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
- Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
- A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
- A good understanding of GDPR compliance and processes.
- A commitment to equality, diversity and inclusion.
- A commitment to the mission and values of Action Tutoring.
- A commitment to promoting and safeguarding the welfare of children.
You may be more successful in the role if you also have:
- PowerBI, Tableau, other data visualisation software experience.
- Experience working with government education datasets.
- Experience designing and implementing monitoring, evaluation and learning frameworks.
- Salesforce Administrator Certification (or on track to complete).
- Experience working in the charity or NGO sector.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
We’re looking for a proactive individual who is passionate about volunteering to join our team. Our Volunteer Coordinators are responsible for co-ordinating volunteer recruitments, providing volunteer management advice and guidance to staff who work with volunteers, and establishing positive relationships with volunteers to ensure they have a fulfilling volunteer experience at Battersea.
As well as administration and support, this role also has the opportunity to work on projects to improve our volunteer programme at Battersea.
This role will work directly with cattery volunteers at Battersea London. We work on a hybrid working rota of 3 days in the office, and 2 days from home per week. There may be the need to work on a weekend day on occasion.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate an onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. As our Volunteer Coordinators support our onsite volunteers, the expectation in this role is to spend 3 days of every week onsite.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 14th September 2025
Interview date(s): 22nd/23rd September 2025
For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across Yorkshire, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures programme—helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across Yorkshire, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 5 September 2025. Please note that applications without a cover letter will not be considered.
Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. Please note, we are only able to respond to shortlisted candidates.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Highbury Grove Recovery House in Highbury.
Sounds great, what will I be doing?
In this role, the postholder will support individuals identified as needing early intervention or preventative mental health support by managing a caseload and delivering group activities and programmes that promote recovery and empowerment. They will clearly communicate the service's aims and pathways to ensure service users can fully participate and co-produce their support. The role involves helping clients engage effectively with external professionals and services, including mental health teams, housing providers, and job centres, while also developing peer support networks and community-based activities that align with users' goals and aspirations. Working flexibly as part of a team, the postholder will ensure service coverage and contractual obligations are met, contribute to the safety and wellbeing of all service users, and support colleagues in day-to-day operations. They will maintain high standards of administration and record-keeping, ensure confidentiality, and carry out referrals, assessments, and service reviews in a timely and effective manner. Active participation in supervision, appraisals, and ongoing development is also a key part of the role.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have hands-on experience working with individuals experiencing mental health challenges and/or dual diagnosis, with a strong understanding of relevant mental health legislation, safeguarding, and the principles of recovery-oriented practice. They will demonstrate sensitivity and respect in their approach, with the ability to communicate effectively and support individuals with dignity. The role requires sound knowledge of local mental health and wellbeing services, as well as recovery tools and case management practices, including risk assessment. The successful candidate will be confident working both independently and as part of a team, with the capability to induct and support new peer staff and volunteers. They will have experience in planning and delivering added value initiatives such as events, group activities, and placements, and will be comfortable working with statutory and community partners. Excellent communication, time management, and organisational skills are essential, along with the ability to remain dynamic and effective under pressure. Strong IT, literacy, and numeracy skills are required, including the ability to use MS Word, Outlook, and the internet to produce professional written correspondence and maintain accurate records.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time - 35 hours (we are happy to consider applicants seeking part-time working – minimum 28 hours)
Hybrid London - 4 days from home, 1 day from SGT/Camberwell Office. Non-London based + 1 day a month from HO.
Ref GRMB-252
Closing date: 8 September 2025 at 9am
Are you a dynamic, collaborative and experienced individual fundraiser or bid manager looking for a new challenge with an award-winning national charity? Do you have a proven record of leading, managing and writing winning proposals or bids?
If so, St Giles is looking for a talented Grants and Bids Manager to join us and work as an integral part of a high-performing and busy team, where you will develop high quality, winning proposals, bids and funding applications and bring together key functions within St Giles to develop funding proposals that articulate the organisation’s service models.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
As Grants and Bids Manager, you will manage statutory funding applications of five, six and seven figure multi-year income compliant with commissioner/funder requirements and oversee the project management of applications – managing timelines, activities, delegating tasks and ensuring stakeholders meet them, support decision-making through providing relevant and informed advice and producing high quality funding proposals and applications.
We will also rely on you to plan and chair proposal development meetings with key internal stakeholders, to identify and successfully bring in new funding opportunities that align with our strategic objectives, and to provide the highest level of donor care and manage involvement of new funders to ensure that the giving potential of each individual funding body is maximised. Updating the Fundraising Management Team with strategic developments in funding opportunities and supporting the Statutory Fundraising Team with other tasks, including their funding applications and proposals, are also vital elements of the role.
What we are looking for
- Experience of developing compelling proposals and generating £100k+ income
- Knowledge of the issues affecting our client group and the policy landscape
- Knowledge of our key funding streams and the funding bodies
- Sound project management skills, with ability to track stakeholder tasks and input
- The ability to proactively seek solutions to issues and challenges faced while producing bids/proposals/applications
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require a Basic DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 8 September 2025 at 9am
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Background to Role
Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings.
About the Role
We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers, 2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.
Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Some duties will include (but are not limited to) –
- Monitor and manage workload, organise schedules, ensuring that work is purposeful, targets are clear and support staff to reach their potential and feel valued.
- Support staff with regular supervision using the Age UK Croydon Empowerment Striving for Excellence, Innovation process
- Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
- Oversee recruitment and support for volunteers across the service.
- Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
- This list is not exhaustive.
Closing date for applications: 12pm, 18th September 2025
Interview Dates: 24th September 2025
This post is subject to a Disclosure and Barring Service check
CV’s will not be accepted
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy & Legacy Manager
Full time, permanent contract with an option for some hybrid working.
We are Chester Zoo
We’re not just an amazing, award-winning visitor attraction that’s home to over 30,000 incredible animals within 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re an international wildlife charity that’s committed to the recovery of endangered species.
The Role – Philanthropy & Legacy Manager
The Fundraising Department of Chester Zoo, a major wildlife charity, with a mission of Preventing Extinction works to secure income which contributes towards the delivery of our strategic development plan and ambitious conservation plan, helping to ensure nature can survive and thrive.
We have an exciting new role for an outstanding Philanthropy & Legacy Manager to join our ambitious fundraising team. We are looking for an experienced individual to help to lead the delivery of Chester Zoo's high value relationship strategy, helping to build new relationships with philanthropists to fund a range of vital conservation projects and support the zoo’s ambitious growth targets leading to its centenary in 2031.
This role also delivers the organisations legacy programme, leading the growth and stewardship of legacy giving and ensuring these deeply personal gifts are honoured with sensitivity and compassion.
Reporting to the Fundraising & Philanthropy Lead and working across the organisation, we’re looking for somebody who is ambitious and results orientated with a natural enthusiasm and curiosity, who has strong relationship building skills and the ability to influence, negotiate and listen when representing Chester Zoo.
We’re looking for someone who can:
- Fundraising Strategy
Implement plans to attract high-value individual philanthropists in collaboration with the Fundraising & Philanthropy Lead and wider Fundraising strategy.
- Targets
Contribute to the delivery of the organisation’s ambitious growth around philanthropic giving, setting KPI’s and working with our Executive team to secure donations of £10,000 and above.
- Prospect Research
Work across the organisation to identify and research potential major donors who align with the organisation's conservation mission and goals.
- Legacy management
Lead on the growth and management of legacy giving, ensuring our lifetime supporters are stewarded. Building on relationships with families and solicitors to ensure these deeply personal gifts are honoured with sensitivity and care.
- Donor Cultivation and Communications
Build and maintain strong relationships with existing and prospective donors, creating individual plans for donor stewardship. Working closely with the Senior Data and Insights Manager and Senior Marketing Manager to fully utilise the CRM - preparing strong communication updates and regular bespoke reports.
- Event Management and Stewardship
Work across the organisation with our in-house teams to lead and curate exceptional engagement opportunities through events and experiences. Develop donor visits, creating bespoke touchpoints with individuals which cultivate and inspire donors and prospects.
- Proposal Writing
Create compelling, persuasive and bespoke proposals for prospective donors to influence and engage them and secure philanthropic support.
- Recording and Thanking
Keep accurate records on the database to include all communications, donor plans, pledges, proposals, gifts and restrictions. Working with the Fundraising Administrator to handle accompanying gift administration as well as recognition.
What makes Chester Zoo a great place to work?
Well, where do we start? Here goes…
We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.
Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?
The Package
- Permanent contract
- 40 hours per week
- Salary – £39,833 per annum
- Option for some hybrid working, based at Chester Zoo minimum of 3 days per week.
- 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days.
- Pension scheme with generous employer contributions up to 9%
- Healthcare plan and employee assistance programme.
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
- Cycle to work scheme.
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks
Our Requirements
- Demonstrable experience in securing and managing five figures+ philanthropic gifts from individuals
- Proven track record in writing exceptional, accurate and compelling proposals
- Experience in producing high-quality impact reports for funders
- Skilled in managing and developing a portfolio of funders and meeting fundraising targets
- Experience in developing and building long-term donor relationships
- Outstanding communication skills
- Proven experience of delivering consistently high levels of supporter care
- Experience in curating and managing stewardship events
- Experience of prioritising and balancing a busy workload
- Experience of working closely with other fundraising streams
- Experience of using a database to manage and track donor relationships and pipeline for accurate recording
- A proven understanding of legacy giving
Although not essential, the following would be desirable:
- Strong working knowledge of individual giving, Gift Aid and charitable sector
- Ability to recognise the needs of differing stakeholders
- Ability to work well independently and under pressure
- Highly organised with exceptional attention to detail
Shortlisting of applications and arrangement of interviews will take place while the advert is live, candidates are therefore encouraged to submit applications as soon as possible. We reserve the right to close the advert early.
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
This role will be responsible for providing business support for the directorate to support effective leadership and streamlined ways of working across Income Generation.
The postholder will support the operation of the Income Generation Leadership Team (IGLT) and assist in various aspects of organisational administration and development. It will support IGLT to define and shape priorities and support implementation of priority initiatives. It will ensure that IGLT’s time is prioritised effectively on delivering the most critical priorities and that follow-up activities are completed.
This role will need to foster and develop credible and respected relationships with all key stakeholders including in other directorates – to ensure visibility and engagement on high priority programmes.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Provide business support to IGLT including:
- Support for IGLT and Income Generation directorate meetings and follow-up
- Support for business planning, projects, reviews and evaluations
- Ensuring that all key reports for Income Gen directorate are efficiently delivered – with a particular focus at the moment on KPIs and quarterly reports for Exec, Board and internal audiences
- Implement and monitor operational programmes, ensuring learning from past programmes of work is integrated.
- Co-ordinate cross-directorate teams to ensure successful programme execution with timely delivery of initiatives and management of key dependencies.
- Continually ensure risks to programmes of work are identified, assessed and mitigated.
- Make sure robust controls are embedded and reported through regular monitoring systems.
- Facilitate communication between teams to ensure transparency and alignment on operational goals.
- Take responsibility for liaising with a wide range of stakeholders and contacts at all levels, on behalf of IGLT.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Experience of working in a fundraising charity.
- Experience of providing operational business support to a leadership team
- Experience of managing programmes of work that consistently deliver objectives
- Proven ability to develop reports, manage corporate documentation, monitoring and evaluation.
- Experience of collaborative work across multi-disciplines
- Understanding of role of digital capability in contributing to the delivery of effective fundraising
Understanding of oppression and the barriers that marginalised people face, and strong commitment to deliver anti-oppressive practices
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
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