Administration management jobs

About The Social Change Nest CIC

At The Social Change Nest, we power grassroots movements and community-led change by offering trusted fiscal hosting, grant management, and financial infrastructure. We’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers - like bank accounts and legal structures - that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency. 

We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2021, we have supported groups in securing over £23m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.

The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years. 

How We Work

You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be curious about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities. 

Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together. 

We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The right person will thrive in this environment and feel a level of ownership to support the build out of things we need as we need them. 

The ideal candidate will enjoy working within a fast-paced and evolving organisation, and have a natural curiosity about how their role fits into the bigger picture. You’ll thrive on problem-solving and will feel comfortable handling multiple priorities at once, always seeking collaborative solutions. You’ll be adaptable and able to shift focus quickly when things change, ensuring strong communication across the team and with clients to keep everything aligned.

Role Purpose

As our international grantmaking and emergency relief support expands, we are seeking an experienced International Finance Manager to oversee high-risk and complex financial operations in humanitarian and activist contexts globally.

The International Finance Manager will provide financial leadership and oversight across our growing global grantmaking portfolio. This new role which we are testing out requires balancing robust financial stewardship with flexibility to meet the urgent needs of grassroots movements and funders working in complex, high-risk contexts.

Working closely with colleagues in Compliance, Risk & Innovation and the Grant Distribution team, you will ensure secure, transparent, and compliant management of international funds/grant disbursements, while modelling the collaborative, trauma-informed, and values-driven approach that sits at the heart of SCN’s work.

Key Responsibilities

Client & Stakeholder Management - 10%

• Act as the finance lead for philanthropic clients raising funds for overseas emergency relief and grassroots movements.

• Provide clear, practical advice on financial risk, compliance, and best practice to clients.

• Build trusted relationships with grassroots partners, ensuring funds are transferred responsibly and reporting is accessible and transparent.

• Apply a trauma-informed approach, recognising the pressures and lived realities of partners in conflict or activist environments.

• Represent SCN’s values of equity, transparency, and care in all external and internal relationships.
   

Grant Finance Oversight - 60%

• Lead end-to-end financial processes for international grantmaking, including budgeting, transfers, reconciliations, and reporting.

• Handle subscription based and/or recurring donation management 

• Oversee multi-currency payments into high-risk regions, ensuring compliance and mitigating fraud or diversion risks.

• Strengthen internal controls and systems, aligning them with SCN’s expanding global reach.

• Collaborate with the Compliance, Risk & Innovation team to continuously improve financial policies and processes.

• Demonstrate accountability and accuracy while remaining agile to meet urgent humanitarian needs.
   

Risk & Compliance - 20%

• Ensure financial due diligence, KYC/AML checks, and enhanced vetting for overseas partners and unincorporated networks.

• Ensure compliance with HMRC, banking regulations, and counter-terrorism financing rules.

• Contribute to risk frameworks that safeguard SCN and our partners, balancing compliance with accessibility for grassroots groups.
   

Support SCN with Humanitarian & Global Grantmaking Expertise - 10%

• Apply practical knowledge of humanitarian and international finance, particularly in funding unincorporated groups and movements.

• Co-design grantmaking processes with colleagues and partners that meet donor requirements while centering grassroots needs.

• Navigate sanctions regimes and humanitarian exemptions, especially in conflict-affected regions.

• Monitor emerging risks and restrictions globally, sharing insights and solutions across SCN teams and with funders.

Person Specification

Essential Experience and Knowledge

• Strong experience in finance, grantmaking, or compliance within humanitarian or philanthropic contexts.

• Proven expertise in managing overseas financial transactions, including multi-currency payments and reconciliations

• Experience in managing volatile exchange rates and currency fluctuations risks

• Experience with international payments into high-risk jurisdictions, including unincorporated or grassroots networks.

• Familiarity with digital exchange payment platforms and cross-border banking restrictions (e.g. SWIFT, XE Wise, Payoneer).

• Experience applying due diligence and financial risk management frameworks.
   

• Knowledge of:

  • KYC/AML regulations

  • Counter-Terrorism Financing rules

  • UK charity and banking regulations

  • Digital exchange transfer tools such as XE, WISE 

Desirable

• Arabic language skills (spoken and written).

• Previous experience in NGOs, fiscal hosts, or international grantmaking

• Operating with crypto currencies 

Skills and Ways of Working

• Strong interpersonal skills and cultural competence, with the ability to work in a trauma-informed way.

• Excellent stakeholder management, from grassroots partners to funders and banks.

• Ability to balance compliance with flexibility, navigating political sensitivities with discretion and integrity.

• Collaborative mindset, with self-awareness to seek support where needed.

• Alignment with SCN’s values of curiosity, courage, creativity, and collaboration

Terms and benefits:

Terms: The role will be full-time (37.5 hours/week) permanent contract  - we will consider well-structured JobShare applications. As we often work with volunteers, occasional evening and weekend work will be required and compensated through TOIL. Occasional but limited UK or European travel will be required (by arrangement). 

We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.

Salary: £39,705

Location: You must be based in the UK. We have an office in Farringdon, London, where London-based staff typically work at least two days a week. If you are based outside of London, the role will be home-based. 

We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person: we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary. 

Language Skills & Visa Status: Candidates must be fluent in English and have the independent right to work in the UK for a minimum of two years, as we are unable to provide visa sponsorship.

Holiday: 22 days of annual leave plus bank holidays, as well as an additional 3 days between Christmas and New Year when the office and our services are closed.

Employer pension contribution: We offer a 3% employer pension contribution, that you will auto enrol for after 3 months of employment with SCN.  

Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities 

Mintago: The health and wellbeing of our staff is very important to us. We offer all of our staff access to Mintago which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. They also offer access to a 24hr virtual GP. 

Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:

• Salary sacrifice/exchange schemes for groceries (and pensions will be coming soon!). Staff members can choose a set amount to be taken out of their gross pay (before being taxed)  each month, to be put towards purchasing groceries from all major grocery retailers. 

• Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.

• Benefits app - retail discounts. Select from over 80 brands.

Ideal Start Date: October 2025

Worldwide Veterinary Service is searching for a People and Policy Officer to support the growth of our charity.

This is an ideal role for an experienced administrator who wants to help make lasting improvements to the lives of animals around the world.

Reporting to the Director of Policy at global animal welfare charity, Worldwide Veterinary Service (WVS), you will support development and implementation of the charity’s processes and policies. This role combines different areas of internal policy, risk management and governance support, ideal for someone who enjoys working with people to improve systems and deliver tangible results. We are growing and we need your help to maintain a dynamic culture that encourages innovation, is an exciting and rewarding place to work and delivers the biggest possible impact for the animals that we help.

We need someone who is ambitious, driven and wants the opportunity to make a difference by building core infrastructure at a rapidly growing charity.  As an organisation we are embracing hybrid working, but applicants should be aware that there is an expectation that this role will require significant time on site at our UK offices in Dorset and Cornwall.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.

Last year, WVS treated over 103,000 animals, trained over 2,800 vets, deployed teams of vets all over the world, and sent over 1,042 parcels of veterinary supplies to 231 charities in 65 countries. Over 1.2 m dogs were vaccinated against rabies last year as part of our Mission Rabies campaign.

Main Duties & Responsibilities

 Policy and Governance

• Assist with organisation of trustee meetings.
• Maintain up-to-date records of policies, procedures, and statutory documentation.
• Support compliance with Charity Commission requirements.
• Coordinate risk management processes, policy reviews and ensure timely updates and dissemination.
• Work closely with colleagues to provide technical advice and ease the implementation of policies at WVS projects around the world.
• Support audits in the UK and of international affiliates.
• Liaise with trustees and external partners to support governance processes.

People

• Support recruitment processes across teams including advertising, and onboarding.
• Maintain accurate and confidential staff and volunteer records in line with GDPR.
• Support uniform induction for staff and volunteers to maintain culture during a period of rapid growth.
• Assist with the effective communication and implementation of policies and procedures.

General

• Any Other duties as required

Essential Skills & Experience

•  2 + years’ experience in HR or governance administration.
• Excellent organisational and communication skills.
• Ability to manage sensitive information with discretion.
• A strong team player.
• A passion for animal welfare.
• Strong IT skills, including Microsoft Office and the use of other programmes or AI agents to improve the efficiency of organisational administration.
• Understanding of charity sector and compliance requirements.
• Qualified to degree level or with a relevant recognised qualification.
• Self-motivated and proactive.
• Diligent with excellent attention to detail.
• The right to work in the UK.
• Proficiency in English.
• A full drivers’ licence.

 Desired Skills & Experience

•  Experience of working with diverse teams in low resource environments.
• Experience working in rapidly growing organisations.
• Knowledge of employment, safeguarding and/or charity law.
• CIPD, ICSA or similar qualification (or working towards)

About the role

Are you someone who enjoys working with others and making a difference by supporting a dynamic team? If you're looking for a role where no two days are the same, with exposure to a range of different work and people, this opportunity at the Nuffield Trust could be perfect for you.

You may have prior experience in an administrative assistant role, perhaps in a policy communications, operations or stakeholder engagement team. More importantly, you will have logistical management skills; exceptional attention to detail; problem-solving abilities; and strong interpersonal skills. You'll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanour.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you're eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

You’ll spend your time:

• Supporting the Communications & External Affairs Team by organising meetings, assisting with event planning, updating stakeholder databases and coordinating social media content with the Media & Public Affairs Manager
• Providing administrative assistance to the Director of Communications & External Affairs, including diary management and travel arrangements.
• Supporting the Operations Team with a range of administrative tasks including processing invoices, supporting recruitment and onboarding, maintaining IT archives and contributing to larger team projects as needed.
• Coordinating the Trust’s internal operating committees including risk steering, IT and data strategy groups.

We’d really like to meet you if you:

• Enjoy variety in your work and are adept at multitasking
• Work calmly under pressure and to tight deadlines.
• Demonstrate first-rate organisational skills and the ability to plan ahead and prioritise multiple tasks effectively in order to meet deadlines.
• Have strong IT skills, particularly Microsoft Office.

About us

The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.

Benefits

The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy and flexible start/finish times around core hours of 10am to 3pm. Due to the nature of this role, we expect 50–60% attendance in the office (typically Tuesday-Thursday) to assist with relevant on-site activities.

Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.

The Trust also encourages personal development and training programmes for all employees.

How to apply

To learn more about the role, please download a copy of the Candidate Brief.

To apply, please go to The Nuffield Trust Recruitment site and complete the online application process before midnight on Friday 12 September.

Please include a covering letter outlining your suitability for the role, highlighting in particular your experience of managing a large and varied workload from a range of colleagues and stakeholders.

When preparing your application, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own thinking. It is your unique style and experiences that will make your application stand out.

Equal opportunities

The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.

Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.

Reasonable travel expenses to attend an interview can be claimed.

Strictly no agencies.

About us:

Are you passionate about financial capability? Join us to help develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now expanding our team to drive this transformation forward.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

Do you have a flair for organisation, an eye for detail, and a passion for bringing people together?

We’re looking for a proactive and professional Events and Administration Officer to play a central role in the delivery of our events programme and in keeping our busy office running smoothly. This varied role would suit someone who thrives on juggling multiple tasks, enjoys problem-solving, and is keen to contribute to an organisation with a strong sense of history, purpose, and ambition.

What you’ll be doing

As our Events and Admin Officer, you’ll be at the heart of our operations. Your responsibilities will include:

• Events: Helping to plan and deliver a wide range of events – from breakfast briefings and online panel discussions to gala dinners – ensuring every detail runs smoothly. This will include liaising with suppliers, venues, speakers, and sponsors; coordinating catering and logistics; supporting event promotion; and overseeing attendee communications and requirements.
• CRM & Data: Acting as a Hubspot ‘super-user’, ensuring our CRM is effectively maintained to manage stakeholders, track engagement, and support compliance.
• Meetings: Coordinating internal and external meetings, including diary management for the senior team and producing accurate records.
• Enquiries: Serving as the first point of contact for shared inboxes, responding and redirecting queries efficiently.
• Office & Admin: Supporting office operations, liaising with landlords and suppliers, assisting with finance queries, and ensuring our day-to-day administration runs seamlessly.
• Projects: Assisting with proposition development and project delivery, keeping accurate records and chasing actions.
• General: Providing all-round support to ensure the smooth running of the organisation.

What we’re looking for

We’re seeking someone who is:

• Educated to at least A-Level (or equivalent) with an administrative or operational focus.
• Professional, approachable, and confident in communicating with people at all levels.
• Experienced in event management and administration.
• Skilled in budget tracking, on-the-day event management, and post-event reporting.
• Organised, with excellent attention to detail and strong time-management skills.
• Competent in Microsoft Office (Word, Excel, PowerPoint) and experienced with CRM and e-marketing platforms (ideally Hubspot).
• Proactive, adaptable, and able to work independently with minimal supervision.
• Aligned with our collaborative culture and values.

It would be great if you also bring:

• Familiarity with platforms like Zoom, Eventbrite, and Ticket Tailor.
• Experience using professional social media (particularly LinkedIn) for events and communications.

What we offer:

• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and our sector
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office at least two fixed days a month and relevant events but otherwise we’re flexible.
• Flexible working days and times: This role involves events, some of which may be in the evening or breakfast briefings, so flexibility from both sides is important.
• Development opportunities – this is a new role with the opportunity to learn new skills and develop your experience in events management, project management and administration.
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (27 days plus bank holidays for full time hours, pro rata for part time hours).
  • plan for your future pension with either 3 or 4% employee contributions and 6 or 8% employer contributions.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

Work alongside the Legacy Marketing Manager to help deliver MFS UK’s Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (one of which is a Wednesday)

Salary: £35,375.80 per annum

Job Purpose:

To work alongside the Legacy Marketing Manager to help deliver MFS UK’s Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams.

Working closely with internal stakeholders and external partners, this role is focused on ensuring an effective and organised Legacy Administration for the organisation.

To support the strategy to increase income, this role will be liaising with donors who are interested in leaving gifts in their wills and assist with the recruitment of new supporters. This role plays a fundamental part of our Legacy Stewardship and Retention programme for those who have already committed to leaving a gift in their will.

Knowledge, Skills & Experience:

• Significant experience working in office environment with strong administration skills and time management skills with an ability to manage a varied and busy workload effectively. 
• Ability to maintain accuracy, combined with meticulous attention to detail.
• Excellent communication skills to build and manage key relationships and choose appropriate communication channels.
• Self-starter who has the confidence to provide support across multiple areas, within a fast-paced team, exercising good judgement and using own initiative.
• A systematic and organised approach with a proven ability to follow things through and meet targets in line with processes/ schedules and deadlines.
• Experience in relationship management and liaising with external suppliers. 
• Responsible attitude to dealing with sensitive and confidential information.
  • Some experience of dealing with confidential and sensitive conversations with customers, donors, stakeholders would be desirable.
• Flexibility to take on other related tasks combined with a willingness to learn. 
• Excellent fluency in written and spoken English. 
• Ability to work with various stakeholders and multiple teams with different levels of experience in order to deliver objectives.
• Experience of Microsoft Dynamics or other CRM programmes.
• Commitment to the aims and values of Médecins Sans Frontières
• Experience of working for an International Development / Humanitarian Charity or Organisation would be desirable.
• Some experience of Legacies and/or First Class CRM would be desirable.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. 

Right to work in the UK - Candidates must have the right to work in the UK; employment sponsorship will NOT be offered by MSF UK for this role.

How To Apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

7 September 2025, 11.59pm (BST)​

Incomplete applications will not be considered. Shortlisting for interviews will be based on your CV and Letter of Motivation therefore we encourage candidates to read the job description in full.

We look forward to receiving your application!

ROLE DESCRIPTION  

As Finance and Operations officer, you will report to the Operations and Systems Manager and will be a key member of the Operations team. This role is vital to the support of the wider organisation, being the go-to person for financial, HR and IT enquiries. 

In this role at Get Further, you’ll have the opportunity to build on your operational experience within a dynamic and mission-driven charity. No two days are the same, you'll play a key role in supporting day-to-day operations while contributing to a range of projects that help drive our work forward. This is also a chance to shape your own development, gaining valuable insight and skills as you grow within the role. 

Finance Administration 

• Manage day-to-day bookkeeping using Xero, including importing and coding invoices for approval, raising sales invoices, and supporting bank reconciliation. 
• Prepare and issue contracts and invoices for colleges, freelancers, and central team members. 
• Manage credit control by coordinating weekly payment runs and liaising with debtors to ensure timely payment. 
• Prepare monthly payroll submissions, including reconciling tutor hours, holiday pay and training. 
• Support the preparation of monthly management accounts and financial reports for internal budget holders. 
• Assist with compiling financial information for the Fundraising Team as required. 

HR and Policy Administration 

• Help maintain our policy library, ensuring all charity policies remain compliant and up to date. 
• Keep the Employee Handbook current, reflecting the latest internal policies and procedures. 
• Assist the Operations & Systems Manager in planning and delivering our termly Team Days. 
• Coordinate staff benefits, including the Employee Assistance Programme (EAP), staff training, pensions, Access to Work applications, and workstation assessments. 
• Working with Hiring managers for the central recruitment process to advertise roles, coordinating interviews and communications with applicants. 
• Onboard new starters, conducting all pre-employment checks, organising computers and equipment, arranging access to systems etc. 
• Managing reference requests for past tutors. 

IT and Equipment management 

• Support the Operations & Systems Manager in maintaining oversight of IT hardware, phones, and other equipment – including managing logistics and phasing out older kit. 
• Act as the first point of contact for the team on IT matters, liaising with our external IT provider and tracking outstanding tasks and support hours used. 

Office tasks  

• Liaise with the Charity we share offices with regarding office facilities and help maintain office supplies and equipment levels. 
• Manage keyholder records, ensuring an accurate log of staff with key and fob access to the office. 

General Administration 

• Monitor and respond to shared mailboxes, ensuring timely and appropriate handling of enquiries or redirecting them as needed. 
• Provide additional programme support where required – including booking conferences and ordering printed materials or resources. 
• Respond to internal queries and offer cross-team support on financial, HR, and IT matters.

For the full breakdown of responsibilities and personal specification, please see the recruitment pack.

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.

Please note, when applying for the role this role will be known internally as *Sporting Events Executive.

Main duties and responsibilities of the role:

· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.

· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.

Event and Supporter Management

· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.

· Working alongside the SEM and the SEO to manage the stewardship of all supporters.

· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.

· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.

· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.

· Drafting prompt, professional thank you letters and certificates to fundraising supporters.

· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.

· Manage external lead generation platforms (e.g., Let's Do This) to identify, contact, and convert potential participants into supporters, ensuring consistent and timely engagement.

· Managing emails sent to sporting events inbox.

Events Support

· Support in the effective delivery of sporting fundraising events for ARUK.

· May include relationship management with Third-Party event providers.

· Attendance of weekend events where necessary.

What we are looking for:

· Experience of working in a customer service role

· Use of CRM or database systems

· Confident working with computers – good knowledge of Word, Excel, Outlook and databases

· Excellent, enthusiastic telephone manner

· Ability to build rapport and establish relationships with our supporters quickly and effectively

· Excellent written and verbal communication skills

· Excellent organisational skills

· Excellent attention to detail

· A professional and hard-working team player

· Flexibility to work occasional unsociable hours and willingness to travel independently

· Contagious enthusiasm to inspire supporters

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Senior Administrator Officer

Location: Based at one of our Centre 33 Hubs (Ely, Cambridge, Huntingdon, Peterborough, Wisbech) with regular travel across all 5 hubs.

Salary: £28,000 to £31,000

Hours: 30/35 hours per week, working predominately within our core opening hours (10am to 6pm) with some evening/saturday working on a rota.

An exciting new opportunity has arisen for a Senior Administrator Officer to work within the Central Service Delivery team. Centre 33 is a well-respected charity based in five Hubs in Cambridgeshire and is well known for providing support to young people.

The purpose of this role is to support and lead a team of Service Delivery Administrators to ensure that every young person receives the service they deserve when contacting us. This includes smooth, friction-free processes, warm and useful communications and coordinated teamwork. Additionally, to ensure that the Service Delivery Leadership Team receives administration support via inbox/diary/rota management, effective systems, and general support to enable them to lead an effective and productive team of counsellors and project workers. 

This role will work to Centre 33's values of being young people led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant polices, compliance and standards to help build a team culture.

Applications must be received by 29th September 

Finance Systems Administrator (Unit 4/Agresso)

A place to create moments that matter

Location: Bradford/Burnley/Camberley/Peterborough/Stockton

Salary: £39,716 per annum

Contract Type: Permanent

Hours: 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

The role

As a Finance Systems Administrator, you’ll be a key player in supporting our Group finance system - ensuring it runs smoothly, efficiently, and is fully optimised for users across Accent.

We’re at the start of an exciting cloud migration project, and you’ll be right in the action. This is a fantastic system that touches every part of the business, giving you the chance to collaborate with colleagues at all levels.

You’ll:

· Maintain workflows, troubleshoot issues, and support users with training and guidance

· Work closely with the Service Desk to test new functionality and explore system developments

· Collaborate with our Finance Systems Accountant and reporting lead to drive continuous improvement

· You’ll be part of a team, where support, collaboration, and innovation are at the core. And most importantly, your work will have a real knock-on effect - helping us deliver better outcomes for our customers.

Salary

The Finance Systems Administrator salary is £39,716 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

· Strong knowledge of Unit4/Agresso ERP System , including system administration, financials, logistics, fixed assets, expenses, planner and payroll/HR modules

· Experience working in a busy financial environment, providing system administration and analytical support

· Experience providing user training and maintaining training materials

· Excellent customer service skills, with experience handling support calls and diagnosing user issues

· Strong PC and spreadsheet skills

· AAT Accounting Qualification or equivalent experience

· Commitment to continuous professional development, with the ability to stay up to date with emerging system trends and technologies

· Equal opportunities and diversity awareness

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Stage 2: A Place to Show Your Strengths

An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service

Questionnaire in advance.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please contact us

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

You may also have experience in the following: Developer, Analyst, Programmer, Programming, .Net, CT Developer, Technical Delivery, Software Analyst, Software Developer, ICT Analyst, Finance System Management, Financial Administration, Financial Ledger systems, Agresso, Unit 4, Workday Adaptive, Software Maintenance etc.

REF-223 149

About the Guy Chester Centre
The Guy Chester Centre (GCC) is part of the Methodist Church and manages the North Bank Estate in Muswell Hill, including Chester House – a 158-bed student residence providing affordable, supportive accommodation for young people.

About the Role
We are seeking a part-time Senior Administrator (HR & Governance) to provide dedicated support to the Centre Director and accommodations team. This role will focus on HR processes, governance requirements, and contractor management, ensuring that our staff and operations run smoothly and in line with legal and policy requirements.

Key Responsibilities

• HR Support

  · Maintain accurate and confidential employee records.

  · Ensure compliance with HR policies, procedures, and relevant employment legislation.

  · Draft, review and update HR and governance policies and procedures.

  · Liaise with HR legal advisors regarding contracts and employment issues.

  · Support the Centre Director with staff management processes (e.g. recruitment, induction, probation, annual leave and absence monitoring).

  · Assist in employee relations matters, handling staff queries and supporting informal grievance resolution.

  Governance Support

  · Assist with governance documentation and reporting for trustees/committees.

  · Maintain up-to-date policies and compliance records (e.g. safeguarding, health & safety).

  · Prepare confidential papers, reports, and records for the Centre Director.

  Contractor Management

  · Source, assess, and liaise with contractors and service providers.

  · Obtain and compare quotations, ensuring value for money.

  · Prepare and administer contractor agreements.

  · Create and maintain a database of approved contractors and key compliance information.

  General Administrative Support

  · Provide confidential administrative support to the Centre Director.

  · Provide occasional database support to the accommodation team.

  · Support the preparation of reports, correspondence, and records.

What We Offer

• Salary: £36,000 FTE per annum (pro rata for 14 hours per week) plus pension contributions.

• Holiday: 25 days + public holidays FTE (pro rata).

• Flexible working pattern (2 days per week).

• A supportive, values-led working environment.

People’s Palace Projects (PPP) is a research-led arts charity based at Queen Mary University of London (QMUL) and a National Portfolio Organisation (NPO) of Arts Council England (ACE). We develop collaborative arts-based projects with artists, activists, academics, policy advocates, and audiences to address social and climate injustices in the UK, Brazil and beyond. Over the past 28 years, PPP has gained national and international recognition for extensive work exploring the power of creative practices and partnering with marginalised communities to drive change. 

The next five years (2025-2030) will focus on expanding research supported by leadership transition, strengthening capacity, and strategic development, while maintaining core values of collaboration, inclusivity, and innovation. At this exciting moment, PPP is seeking a new General Manager (part-time) to deliver and develop the financial, administrative, and HR systems that anchor our energetic programme of arts research activity and support our committed team to flourish.

Job Description 

• Title: General Manager
• Hours of work: 22.5 hours per week (0.6FTE) 
• Salary: £43,000 FTE (£25,800 actual)
• Location: PPP office, Queen Mary University of London Mile End campus.
  • Hybrid homeworking is available, and there will be an occasional requirement to attend events or meetings elsewhere.
• Reporting to: Executive Director (ED) 
• Supervising: Administration & Finance Officer (A&FO) 
• Notice period: 3 months (either side) 

Key Objectives 

• To lead on the Financial Accounting & Management, Human Resources, and Administration functions of People’s Palace Projects (PPP), working closely with the Directors and A&FO. 

• To support the operations of PPP’s Board of Trustees, including managing the business planning process. 

• To manage statistical monitoring and funder reporting. 

• To contribute to PPP’s overall strategic development as a member of the Governance Group (senior management team).

A thorough list of the role's duties and responsibilities, along with the person specification, can be found in the attached application pack.

PR and Communucations Manager

Responsible to: Head of Fundraising and Communications

Hours: 35 hous per week

Location: Hybrid working, home and office based - Amersham, Buckinghamshire

Job Description

We’re looking for a dynamic and imaginative communications professional to help raise the profile of Roald Dahl’s Marvellous Children’s Charity, drive engagement and expand our reach and influence. You’ll share the extraordinary impact of our Roald Dahl Nurses, capturing and telling powerful stories of seriously ill children and their families in ways that inspire, engage, and drive action.

From securing local and national media coverage to building authentic relationships with celebrity supporters, you’ll use your creativity and energy to keep our profile high and our mission front and centre.

The PR and Communications Manager will explore innovative methods to promote the brand and its activities to the right audiences through targeted campaigns, significantly contributing to the fundraising efforts of the organisation. You will be working as part of a collaborative and supportive Fundraising and Communications Team, working closely with the Brand and Marketing Manager and Director of Fundraising and Communications.

If you have the skills and experience described and have a passion for making life better for seriously ill children, we’d love to hear from you.

Responsibilities to Include:

PR & Media

· Enhance the charity’s profile among targeted audiences through strategic PR activities and diverse media channels, both B2C and B2B.

· Proactively cultivate, build and maintain relationships with media partners at local, regional, and national levels in both trade and consumer media, including print, online, and broadcast platforms, as well as with individual journalists.

· Write compelling and clear press releases, blogs, articles, and statements to effectively communicate our messages.

· Respond promptly to press enquiries for comments, views, and supporting information, and maximise opportunities for further engagement on relevant topics.

· Support the fundraising team by highlighting partner stories, managing PR efforts, and supporting events.

· Lead the pursuit of media-related funding opportunities, such as The Times and Sunday Times Christmas Appeal and corporate opportunities like BGC and ICAP days.

· Manage nominations for relevant awards to gain recognition and support for the charity.

· Pursue and implement strategic media partnerships to enhance visibility and outreach.

· Work with the Chief Executive to liaise with Her Majesty, The Queen’s press office when applicable, particularly on key events

Content Creation & Storytelling

· Gather and write compelling stories to share our impact with funders, supporters and media through interviews our families, ensuring brand compliance and accessibility.

· Ensure consent is obtained and materials are stored securely in line with GDPR and privacy policy.

Celebrity and Talent Management

· Strategically manage our ambassador programme, keeping our mission prominent and visible, including securing new patrons and ambassadors

· Build authentic relationships with a network of celebrities and influencers to champion our cause.

· Create memorable moments and engaging content with famous supporters that resonate with audiences.

· Ensure our values and vision are highlighted in every celebrity collaboration.

Communications

· Develop, implement, and manage a comprehensive Communications plan that aligns with our mission and goals and marketing and brand work, maximising the impact of planned activities

· Ensure our story is told in the most compelling way by collaborating with our Programmes team, Roald Dahl Nurses, and their patients and families to create evidence-based, impactful case stories, imagery, videos, and films.

· Create and deliver both long-term and annual communications strategies, addressing local, regional, and national activities.

· Handle crisis communications professionally and efficiently, maintaining the charity’s reputation.

· Work collaboratively with internal teams and external partners (including funders) to ensure consistent and effective communication across all channels.

· Track and evaluate the effectiveness of communications activities and campaigns, providing regular reports and insights to senior management.

· Work with Director of Fundraising and Communications and Brand and Marketing manager to lead the creation, development, and implementation of impactful awareness and fundraising campaigns that amplify our messages, expand our reach, drive growth, and maximise income generation

· Forge partnerships with key stakeholders, including media, to extend the reach of our campaigns.

· Develop and manage effective relationships with relevant internal and external stakeholders, including supporters and trustees, media, other charities, companies, and healthcare professionals.

Teamwork & Administration

· Analyse communications quarterly, preparing information for the trustee sub-committees with up-to-date coverage examples to share with the team and Board.

· Monitor and share relevant charity and media with the wider team and Trustees

· Keep shared drive and CRM (Beacon) records up to date.

· Participate in team meetings across fundraising, programmes, and communications.

Other Information

This job description helps the post holder to understand their main duties. It is not exhaustive, and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post.

- The post holder will be required to travel within the UK, for example to visit with partners or to attend meetings in other parts of the country. This may occasionally require overnight stays.

- The post holder may also be required to undertake occasional evening and weekend work when, for example, to meet with families, attend events or need to meet with partners.  There is flexibility with hours during the working week in acknowledgment of this.

- Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check.

- The appointment is subject to the satisfactory completion of a probation period.

- Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice. We give equal opportunity to everyone, regardless of background. While our offices are not currently accessible for people with significant mobility difficulties, we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively.

- The post holder will have the right to work in the UK.

Grade: 2

Salary: £49,872

Hours: 37.5

Position type: Full time, permanent, 37.5 hours per week (flexible working considered)

Responsible to: Head of Supply Chain

Direct reports: Senior Buyer (x2), Junior Buyer (x1)

Location: Truro, Cornwall (Hybrid working, mix of office and home working) or remote UK only (Travel to Truro 2x year)

ROLE PURPOSE:

This dynamic role presents a unique opportunity to build upon the procurement progress achieved so far and to help establish robust procurement foundations across the organisation, following the implementation of a new ERP system. Some key projects for this role over the next 12 months will be:

• Contribute to the development, testing, training, and successful deployment of the new ERP Procurement App.
• Lead the ongoing implementation of the Procurement Policy, collaborating with the Internal Auditor to strengthen compliance across the Supply Chain Team and the wider organisation.
• Support the Indirect Spend strategy and lead the development of a new five-year strategic plan to guide future category management.
• Design, implement, and monitor Procurement KPIs to drive performance and continuous improvement.
• Ensure GDPR compliance is maintained across all Supply Chain activities and processes.

The primary purpose of this role is to lead the Procurement Team, champion strategic procurement initiatives, and ensure compliance with organisational policies. The Procurement Manager is responsible for driving intelligent procurement decisions, delivering the procurement strategy, and upholding the highest standards of ethical and sustainable purchasing. This role is focused on achieving optimal value for money across all indirect spend activities. As the leader of the Procurement Team, the Procurement Manager also provides mentoring and support to team members, fostering their professional growth and development.

WHO ARE WE LOOKING FOR?

The role is incredibly varied and reflects the activities of ShelterBox across all indirect buying categories. The successful Procurement Manager will be strategic, decisive and collaborative with an eye for opportunity and influence. They will be a supportive and visible leader within ShelterBox, whilst mentoring the Procurement Team to deliver excellent results and reach personal goals.

You will need to be outcome-focused, have previous experience gained in creating framework agreement / supplier lists, leading end-to-end procurement processes, previous leadership experience and competent with driving value. A strong understanding on how to constructively engage with stakeholders is vital in creating long-term foundations with the senior leadership and suppliers. Some travel within the UK may be required.

DAY TO DAY THIS ROLE WILL LOOK LIKE:

• Ensuring Value for Money by maximising value from business cases and sourcing activities by reducing costs, enhancing quality, managing risk, and increasing return on investment (ROI).
• Champion procurement best practices, driving positive change through effective processes and governance.
• Mentor and support the Procurement Team, fostering professional growth and capability development.
• Manage team workloads and prioritise assignments to ensure efficient delivery of objectives.
• Oversee contract and supplier management, ensuring strong relationships and performance.
• Engage and manage stakeholders across the organisation to align procurement with business needs.
• Lead and support contract negotiations and manage spend to secure optimal terms and value.
• Design and implement sourcing strategies across key categories including IT, HR, Fundraising, and Communications.
• Collaborate with internal teams to define, establish, and manage supplier lists, framework agreements, and standard contractual terms.
• Ensure ongoing compliance with the Procurement Policy, working closely with the Supply Chain Team and Internal Auditor.
• Drive continuous improvement in procurement policies and processes through proactive stakeholder engagement.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Responsible for all indirect procurement activities across the organisation;
• Senior decision maker for indirect procurement activity, working closely with the Head of Supply Chain;
• Subject Matter Expert for indirect and direct procurement, acting in a consultative capacity across the organisation as required;
• Manage, coach and develop the Procurement Team to meet personal and organisational objectives, deliver best results and support the team's wellbeing;
• Lead the creation, adherence and implementation of best practice procurement processes and procedures to support continuous improvement and optimisation including policies;
• Lead, build and implement Indirect Procurement Strategy 2025+;
• Responsible for identifying and managing relevant procurement risks within the organisation, working closely with the senior colleagues;
• Review and revise Procurement Policy/ies and Manual;

• Regularly review and maintain appropriate procurement processes for the different buying categories ensuring compliance with ShelterBox's processes;

• Lead negotiation of rates and contracts with suppliers across the organisation;
• Report on cost savings and avoidance, and risk management;
• Lead on indirect supplier contract management across the organisations;
• Responsible for identifying procurement improvement priorities by analysing forecast spend, supply markets and specification options;
• Lead procurement projects such as procedure implementation, sustainability and software introduction;
• Procurement training, upskilling and development across the organisation;
• Work with different departments in the organisation to ensure compliance with the Procurement Policy/ies, reporting on non-compliance;
• Drive ethical and sustainable procurement practice across all buying activity;
• Provide support to organisational projects as required;
• Ensure procurement administration is kept up to date and appropriate;
• Maintain confidentiality for all internal matters, and commercial confidentiality for matters pertaining to suppliers;
• Represent ShelterBox as required;

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Role description and core responsibilities 

The Office and IT Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function.

This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).

Office Administration

· Act as first point of contact for general operational enquiries

· Manage post, deliveries and couriers for the Foundation

· Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved

· Responsible for ensuring office supplies are maintained and ordered as required

· Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk

· Support office health and safety, including undertaking first aid and fire warden training

· Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required

· Other general administrative support as required

IT Support

· Liaise with outsourced IT Support for devices setup for new and existing users

· Manage mobile phones for the Foundation

· Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder

· Support the Business and Governance Manager with any other IT management as required

· Support Salesforce CRM Administrator with basic Salesforce administrative tasks

· Assist in the coordination of daily operational tasks and processes

· Maintain accurate records and ensure timely processing of orders, invoices, and inventory management

· Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations

Relevant knowledge, experience and personal qualities 

Knowledge & experience:

· Significant office administration experience ideally with broader experience in at facilities management and IT

· Demonstrable experience dealing with stakeholders at all levels

· Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS

· Salesforce CRM experience is desirable.

· Interest in environmental sustainability

· Charity sector experience

Personal qualities:

· A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively

· Attention to detail with the ability to maintain an excellent level of accuracy

· Highly organised and able to help organise those around them

· A people person, able to work closely with multiple stakeholders

· Excellent communication and interpersonal skills

· Willingness to learn and develop new skills

· Self-starter and independent thinker; able to solve problems and instigate solutions.

· Shows initiative and takes responsibility for own workload

· Absolute discretion in dealing with sensitive and confidential matters