Administration Officers Jobs
Main purpose of post
The main purpose of this post it to work alongside the Events Manager and Fundraising team to help deliver a range of charity events, both Weston Park Cancer Charity led and third part events, throughout the year. This will also involve seeking out new opportunities and events that the charity can get involved with in order to continually grow the events portfolio year on year.
This Role will also involve working closely with our supporters, especially those attending/taking on an event for the charity by providing a high level of donor care.
We are looking for someone with a passion for events and the charity sector, and the ambition to help continually grow our event generated income.
What you do
Key Responsibilities:
• Work with the Events Manager to plan, organise and deliver the Weston Park Cancer Charity key events across the year including: Doncaster Race Evening, Golf Days, Walk as One and Sing Under the Stars.
• Work with the Events Manager to deliver third party active events including: Skydive, Yorkshire Three Peaks and Great North Run.
• Provide support as well as lead on other events that the charity may be involved with throughout the year including hospital engagement events.
• Work with the Events Manager to continually develop the charity events portfolio for 2025 and beyond
• Provide high level donor care to support donors on their ‘journey’ for those taking on an event for the charity, through exploring opportunities to feel connected and enthusiastic about the work that we do. This will involve welcoming supporters, sending them good lucks and following up with them post event to see how they got on.
• Work closely with our fundraising platform, Raisely, to give our supporters the best stewardship journey possible.
• Seek new event opportunities that Weston Park Cancer Charity could partner with or be involved in.
• Keep up to date with current event trends
• Represent the charity at charity events across the region and the UK
• Understanding the opportunities for developing new relationships as well as retaining existing ones.
• Working on agreed targets and objectives to increase both awareness of the charity, and funding to maintain it’s vital services.
• Working as part of a supportive fundraising team to positively promote Weston Park Cancer Charity within South Yorkshire, North Derbyshire and North Nottinghamshire.
• Support the whole fundraising team with innovative and creative ideas for income generation that make us stand out from the crowd.
• Ensure that all communication and interaction with donors is captured through the Fundraising database CRM System and that all donors are thanked timely and efficiently.
• Apply the guidance provided by the Fundraising Regulator and Institute of Fundraising or any fundraising governing bodies to any fundraising activity
• Providing support for fundraising initiatives, campaigns & events during the year
• Attend and contribute to team meetings and 'away days' and be an active, invested member of our team
General Responsibilities:
Every employee is required to:
· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
· Respect the confidentiality and privacy of donors, guests and staff at all times.
· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
· Participate in personal and organisational training and development and performance framework meetings
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
· A team player with a ‘can do’ attitude & part of a fast-paced events and fundraising team
· You will have excellent communication skills (both written and oral) as you will be supporting donors over email and the phone as well as liaising with external venues and suppliers
· You are happy to work in a variety different locations Ability to organise and manage projects through to completion. To work on own initiative by managing your own workload and priorities to agreed deadlines
· You will be a forward thinking and environments, you are practical and keen to be involved in all aspects of event delivery
· Participate in and contribute to team meetings
· Continually strive to learn and develop and up skill in all areas of Fundraising and Events Fundraising.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.
The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.
The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.
The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.
You can download a PDF of the full job description for this role at the bottom of the page.
Place of Work
The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.
Key Responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
- Deliver monthly wellbeing peer support groups/workshops
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
- Provide housing advice
- Link in with specialist debt and money support agencies
- Provide information on employment opportunities and training support for clients
- Signpost to other relevant services in the boroughs, or further afield
Person Specification
Knowledge & Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
- Knowledge and understanding of Mental Health problems and how they are impacted by social issues
- Experience of delivering advice, information and customer representation
- Experience of managing complex cases
- Experience of working with multiple agencies
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
Skills & Attributes
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Facilitate and deliver peer support groups for longer term improved wellbeing
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Strong organisation and administrative skills
- Flexibility in overall approach to work
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
We are seeking for a Programme Officer in the Leaders in Innovation Fellowships (LIF) team.
The role
As Programme Officer, you will provide operational and administrative support across the entire portfolio of LIF activities, focusing on the LIF Global programme and the LIF Community. This role will involve some international travel.
Precisely, you will support the programme by organising training and mentoring, local and international events for a global network of engineering and technology entrepreneurs; and building and maintaining a sustainable international network of LIF alumni.
LIF empowers entrepreneurs who are making a positive impact in their communities with novel technologies. LIF Global is the flagship, entry-point programme that supports innovators with a technology prototype to create an entrepreneurial mindset, and the LIF Community ensures a sustained mutually beneficial relationship with the Academy beyond the initial programme period.
Who are we looking for?
A highly organised individual with excellent problem solving skills and the ability to work across multiple projects, managing delivery according to priority and deadline. You are an effective communicator, both orally and in writing, and have the ability to adapt to a wide array of cultural contexts.
You understand the contribution of engineering and technology entrepreneurship and innovation to international development; and have·some knowledge/demonstrable interest in good practice in supporting entrepreneur development, including training, coaching and mentoring. You also have knowledge/demonstrable interest of good practice in managing suppliers of training and communications services.
Who are we?
Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change, to global health pandemics and cyber threats.
The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Why work for the Royal Academy of Engineering?
We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.
This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.
We are looking for talented people who want to make a difference, to join our team – is this you?
Company Benefits
The Academy offers a fantastic package of additional benefits including:
- BUPA cash plan
- Private medical insurance
- Access to Employee Assistance Programme
- Independent Financial Advice
- Non-contributory pension scheme with 10% employer contribution
- Life Assurance, 4x annual salary
- Health and wellbeing programmes
- Generous holiday allowance
- Wellbeing days and office wide Christmas leave
- Significant investment into your personal and professional development
- Regular social activities
- Subsidised restaurant
Location
Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.
How to apply/Interview process
To find out more and to apply, please visit our website. As part of your application, you will be asked to upload a CV and a supporting statement explaining your interest in this role and how you fit the experience, knowledge, and skills profile.
Closing date: 13 May 2024.
Interview date: 23 May 2024.
The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.
Our vision is for an environmentally engaged society with better connections to nature. Our mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. We do this through grant support, direct delivery, research and advocacy.
This role is a great opportunity to play an important part in creating and facilitating Outdoor Learning experiences in Cumbria.
The Role
Being an Outdoor Learning Officer involves collaborating with schools to integrate Outdoor Learning into their curricula and provide opportunities for children and young people to have positive experiences in natural environments, focusing on underserved groups and those most in need of support. You will be responsible for the planning and delivery of our schools offer to ensure the success of Outdoor Learning programmes in the region.
Key Responsibilities:
Programme Delivery and Collaboration:
- Develop a bespoke Outdoor Learning offer to schools as part of our Foundations for Outdoor Learning and/or Enriching Education programmes, considering various factors such as location, catchment area, size and type of groups, use of resources and landscape.
- Plan and deliver Outdoor Learning sessions for eligible schools, on school grounds, in local green spaces and at Low Beckside Farm, devising activities and developing appropriate learning resources for each session and agreed outcome.
- Support the delivery of sessions at Low Beckside Farm for groups attending as part of their OWL (Outdoor Week of Learning) residential.
- Work with schools and teachers for effective delivery of programmes.
- Contribute to impact assessments through data collection, observations, and evaluation paperwork.
- Comply with all risk assessments, Health & Safety policies and safeguarding considerations.
- Build a network among schools, aligning their needs with the Trust’s programmes.
- Coordinate with other Outdoor Learning Officers for collaboration with each other and local networks.
Development and Promotion:
- Support the development of our site at Low Beckside Farm as a venue for high-quality school learning.
- Assist Learning Operations Lead in establishing and maintaining key relationships and projects and promoting Outdoor Learning programmes by attending relevant events.
- Contribute to the development of the Trust through engagement with grantees/beneficiaries in Cumbria and facilitation of the Outdoor Practitioners’ Education Network (OPEN) meetings, and explore opportunities for collaborative efforts.
- Participate in the development of learning policies and procedures, including risk assessments, Health & Safety protocols, training needs, and safeguarding.
Main priorities:
- Establish strong relationships with schools.
- Coach and encourage school staff to support their self-confidence, knowledge, and skill development.
- Provide comprehensive support to high-priority schools.
- Support schools in embedding Outdoor Learning into their curriculum and practice.
- Offer hands-on Outdoor Learning opportunities for school groups, reaching specific settings.
- Break down barriers to Outdoor Learning participation by providing tailored support to schools without charge.
- Utilise the Trust's learning locations for inspiring Outdoor Learning experiences.
Person Specification:
Specific Requirements
- Teaching qualification or equivalent experience.
- Experience of leading environmental visits.
- Experience in supporting wellbeing, personal development and social skills through Outdoor Learning.
- Knowledge of Safeguarding.
Desirable
- Forest School L3 qualification or Therapeutic Horticulture qualification
- CEVAS training (Countryside Educational Visits Accreditation Scheme)
- Outdoor First Aid training
Skills and Knowledge
- Possess knowledge of the National Curriculum for England, learning settings, and educational networks
- Collaborate effectively within a team, displaying adaptability
- Exhibit creativity and adaptability as an educator
- Demonstrate excellent interpersonal and communication skills
- Demonstrate a keen interest in environmental and natural history, including biodiversity, ecology, and archaeology
- Competent in administration and IT skills
- Enthusiasm and commitment to the Trust's vision, actively participating in monitoring and evaluating programme impact
- Experience in engaging underserved communities and working with young people with SEND
- Delivery of Outdoor Learning sessions on school grounds and provide guidance to schools on incorporating Outdoor Learning initiatives
General
- There will be some requirement to travel to locations across the UK
Working at The Ernest Cook Trust
ABOUT US
As a land-owning educational charity, the Trust is uniquely placed to share its woodlands, farms and natural habitats to help create a diverse outdoors where people and places flourish.
We are part of an impressive community of networks and organisations across the UK, working to help create a more environmentally engaged society. Our work is increasingly done in collaborations and partnerships, particularly with our funding partners, whose contribution significantly boosts the scale and reach of our work.
OUR SCHOOLS PROGRAMME
Our Schools Programmes offer long-term support to the schools who need this most. We do not charge for our service and are constantly working to break down barriers to participation in Outdoor Learning.
We offer a targeted programme of support, individually designed for each school, based on a needs analysis and conversations with staff. This will follow one of two pathways:
Foundations for Outdoor Learning
This programme is a comprehensive, long-term support package for schools wanting to embed Outdoor Learning into their curriculum and practice. Support may include teacher CPD, mentoring, and advice on how to optimise use of your school grounds. We do this on your school site, with some supported visits to local green spaces and our own learning locations.
Enriching Education
This programme uses The Ernest Cook Trust’s own learning locations - woodlands, farms, rivers and other natural landscapes - together with our Outdoor Learning leaders to support a school’s Outdoor Learning provision. This may be a school’s first experience of Outdoor Learning, or it may enhance and extend existing programmes. Either way, we aim to inspire all participants to spend more time
outdoors.
BENEFITS
Join our friendly team at the Trust for a friendly and rewarding experience. We offer competitive salaries, a range of benefits plus a training budget for your personal growth.
We currently have around 48 members of staff based either at our Gloucestershire Head Office, across our UK landholdings and in our regional hubs (Gloucestershire, Cumbria/Lancashire, Leicestershire) or hybrid working.
Enjoy our generous benefits:
- 10% employer pension contribution (5% from employees)
- 27 days annual leave, plus statutory holidays pro-rata
- Life Assurance
- Access to Employee Assistance Programme, providing 24/7 support for health, mental wellbeing, and more
- Dynamic, creative, and welcoming work environment
Working for us will involve wellies, because we firmly believe that everything is better outdoors!
RECRUITMENT PROCESS
How to Apply
In the first instance, please download, complete and save the Application Form available via our website.
Upload your completed application form to the website link on the application form.
Applications strictly by application form only
Closing Date
Friday 17 May 2024 at 17:00
Interview
Tuesday 28 May 2024, Low Beckside Farm, Mungrisdale CA11 0XR
We look forward to hearing from you.
Equality, Diversity and Inclusion
Embracing diversity is an essential part of the work of The Ernest Cook Trust. We are committed to treating everyone as a unique individual, fairly and with respect, irrespective of race, disability, age, gender, marital status, sexual orientation, or religion. We are committed to ensuring equality, respect, and safety for all, and prioritising the wellbeing of the children, young people and vulnerable adults we support. Our safeguarding policy can be found here.
The appointment will be subject to satisfactory background checks including Disclosure and Barring Service and relevant online searches to comply with best practices in Safeguarding, and proof of the right to work in the UK.
The client requests no contact from agencies or media sales.
Business Support Officer - Stroud
Location: Stroud, GL10 2LQ
Discipline: Care and Support
Job type: Permanent
Working Hours: Full-time
Salary: £23,559.00 per year
Expiry date: 01 Jun 2024 23:59
Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities to live the best life possible?
At Hft, we are recruiting for a Business Support Officer to join our team. The Business Support Officer will be a lead for our Oxfordshire services, and will be based in Stroud, Gloucestershire. The role will consist of administration around finance, employee engagement and office management - see more about the role below. You may occasionally be required to travel to other locations within the regions, as agreed with your manager. Possession of a full EU/UK driving licence and use of your own vehicle is essential
Apart from a rewarding career, what's in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
What else?
- Annual Leave: 33 days (including 8 days statutory bank holidays
- Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for Christmas Day, Boxing Day and New Year’s Day. 10% Overtime allowance for hours worked over 37.5 per week.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave.
About you
You will have previous administration experience and strong IT knowledge, including experience of using Microsoft Office with the ability to produce reports and presentations within Excel, Word and PowerPoint.
Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation is key.
You will have a strong understanding of GDPR and experience managing sensitive data including workforce documentation. You thrive in a fast-paced environment, where priorities frequently change and you are keen to learn and adapt to new systems and processes all while maintaining attention to detail and accuracy.
We are really passionate about what we do and look for likeminded individuals with a positive attitude to people with learning disabilities!
About the role
As a Business Support Officer, you will support individual areas and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) as well as mobile phone device management and registered area office management.
Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.
Responsibilities include
- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Daily operational tasks e.g. answering the phone / responding to emails
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management
- and other tasks as required.
If you are interested in working at Hft and you would like to make a difference, please apply today!
Apply Now
REF-213798
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you a skilled finance officer looking to work in a charity that makes a difference to women’s lives?
We are an award-winning national charity, the UK's only employment charity solely for women with convictions.
We’re led by our vision of a society in which no woman is held back by a conviction, and where she has the support, encouragement and opportunities she needs to reset her life and thrive.
We work to create better informed and more empathetic attitudes about women with convictions and to raise awareness about the issues that often underlie women’s offending.
In short, we believe no woman should be held back by her past.
We’re looking for a new Finance Officer to join our small finance team. You'll ensure that all transactions are input into our accounting software Xero, process invoices and expenses, perform bank reconciliations, and be the first point of contact for all financial queries. As part of the Support Team you will also ensure the smooth running of our office.
We’re looking for someone with strong numeracy skills and attention to detail. Your knowledge of Excel sets you apart and experience of financial software is a must.
You will join a friendly and supportive team and organisation who are passionate about what we do. In addition to a competitive salary we offer flexibility, generous holiday, time off for your birthday, and wellbeing days.
Closing date: 20th May 2024
Interview date: 29th and 30th May 2024
As an organisation passionate about supporting women with criminal convictions into employment, we welcome applicants with lived experience of the criminal justice system. We welcome a broad range of candidates, particularly those who identify as Black, people of colour, and a range of ages as they are underrepresented in the organisation and the sector.
If you believe you would add value to the organisation within this role but don’t meet all the criteria we have laid out in the advert and job description, we would still love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
New Routes Integration
Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.
Principle purpose of the post:
To work closely with the Chief Executive to ensure the professional and efficient running of all aspects of the organisation’s finances, HR and administration providing vital administrative backing to support and sustain the work of the Chief Executive and Project Coordinators. The successful candidate will be flexible, proactive and able to work both independently and in close liaison with colleagues.
Please see the attached Job Description and Person Specification. If you are committed to improving the lives of marginalised communities, we would love to hear from you. If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.
Please complete the attached Application Form.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about motivating and supporting people to take part in a wide range of fundraising events? Do you have a proven track record of engaging positively over time with donors throughout their journey alongside a charity? Are you a positive, skilled communicator with an eye for detail and an ability to get ‘stuck in’? If so, this role could be for you.
SUDEP Action is the only UK charity focused on preventing epilepsy-related deaths. We have the only epilepsy bereavement service freely available to anyone suddenly bereaved by epilepsy (including SUDEP). By representing the voices of those who have died and who are bereaved, we aim to learn from deaths, and use research, policy and campaigns to raise awareness and take action that helps save lives.
Working both independently and with the wider team you will deliver a high-quality community fundraising service. We’re looking for someone who has worked in a fundraising department and/or similar role before, preferably in the charity sector. Engaging confidently with people and feeling comfortable in adapting your approach to different audiences is a key skill for this role - whether they are major donors, corporates or community fundraisers. This is particularly important as many of our supporters & fundraisers are bereaved.
Building positive supporter connections is at the heart of what we do at SUDEP Action, so setting a positive example of this through your plans and actions, and demonstrating the importance of maintaining strong, personalised supporter relationships is key. You’ll know how to follow processes to record, monitor and evaluate supporters’ engagement with community fundraising activities, so this feeds back into how the charity operates.
Much of the charity’s income comes from our motivated and passionate supporters, so this role is a key part of income generation. The successful candidate will be able to build on current processes and successes to grow our engagement across all fundraising activities, platforms and campaigns. Experience of bid/grant writing would be desirable.
Interested? Please send us a CV and cover letter showing us why you want to work at SUDEP Action, why you think you are a great candidate for this role, and why your skills and experiences make you a good fit. It doesn’t have to be long, 1-2 pages at most, but should give specific examples to demonstrate your suitability to the role. Please note we will not accept applications without a covering letter which clearly covers this.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.
The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.
As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.
Responsibilities:
- Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
- Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
- Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
- Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
- Responsible for any complaint escalation/investigation.
- Develop and manage the team, performance management and the performance development review.
- Ensure the team are processing direct debits in accordance with BACS rules and regulations.
- Deal with queries and questions raised about our direct debits processes.
- Ensure all income is tracked and all donations are banked and thank in a timely manner.
- Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs.
- With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.
To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;
- Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
- Experience of managing and responding to complaints and feedback
- Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
- Experience of the BACS direct debit claiming process and following regulations
Salary: £36,309 - £42,085 per annum
Hybrid Working; 3 days office based and 2 days working from home.
Rolling Recruitment, deadline asap.
Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Volunteer Development Officer
Reference: APR20246930
Location: Flexible in UK
Salary: £26,379.00 - £28,319.00 Per Annum, Pro Rata
Contract: Permanent
Hours: Part-time, 30 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
Nature is in Crisis, and here at the RSPB we are working across the UK and overseas to save it. As the UK's largest nature conservation charity, with a workforce of over 14,000 employees and volunteers, we have an ambitious programme of work to revolutionise our volunteering approach and deepen the impact volunteers have as individuals and collectively.
The Volunteer Development Officer (Assemble) will work within the Volunteering Development Department to deliver the volunteering elements of our new corporate strategy, which has a focus on increasing people powered conservation, focussing on diversity and raising our internal people capabilities.
Assemble is our volunteering management system and this role will be the lead contact, champion and be the system expert from the RSPB business perspective (volunteering) for Assemble – ensuring volunteering and volunteers get the best from Assemble.
The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands.
You can be based anywhere in the UK, and we are very supportive of flexible working. We value and understand the importance of different voices, experiences, perspectives and backgrounds within our workforce and strongly encourage applications from all sections of the community.
What's the role about?
The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands.
As the Volunteer Management System (Assemble) lead, this role will:
- Proactively make changes to Assemble (through the System Administrator) as required to support, improve and develop business operations.
- Document RSPB Business processes linked to Assemble
- Assist in developing and delivering training and other resources such as promotional talks, intranet articles and team presentations, to promote uptake of the system and support users in getting the best from Assemble
- With the System Administrator (in our Digital team) ensure Assemble functionality (existing and new), work as required for users and the RSPB
- Provide excellent Customer Care and support to all Assemble Users resolving issues and challenges within our service level agreement.
- Ensure data and metrics from Assemble are available to meet business need, funding bid requirements and our annual reporting requirements internally and externally Identify and champion opportunities to get even more from Assemble to meet our volunteering strategy and improve and enhance our support for volunteers and the user experience on Assemble.
- This role would have an individual specialism but with the ability to be flexible to cover the priorities required across the department and the UK wide needs.
Essential skills, knowledge and experience:
- Comprehensive understanding and knowledge of volunteering innovation, best practice and sector standards.
- Demonstrable track record of having successfully and effectively developed a range of volunteering roles and schemes across an organisation.
- Experience of providing operational advice and guidance on volunteer involvement to people at all levels and building effective stakeholder relationships.
- Experience of working in a customer-focused environment.
- Excellent communication and interpersonal skills, successfully influencing, persuading, guiding, listening to, and negotiating with others, constructively challenging thinking where appropriate.
- Strong skills in identifying and analysing problems, issues and areas of improvement, working collaboratively to develop creative strategies and solutions.
- Ability to be proactive, use initiative and work independently.
- Excellent planning and organisational skills; ability to manage and deliver a diverse portfolio of work and to balance the priorities and needs of multiple stakeholders.
Closing date: 23:59, Friday 24th May 2024
We are looking to conduct interviews for this position from week commencing 10th June 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The Finance Officer role will join our dedicated team and play a vital role in ensuring the financial health of our organisation. Stay works to prevent homelessness and empower people to rebuild their lives.
You will work with the Finance Manager in delivering the day-to-day financial activities of our organisations. You will need to have experience of working in a finance or accounting role and using an accounting package such as Xero.
We need candidates to have a solution focused attitude, who are flexible and able to work on their own initiative as well as be a team player. You will have excellent administrative, communication and IT skills.
The post is subject to a basic DBS check (expenses met by Stay).
What’s in it for you?
You will be part of a friendly, supportive and flexible working environment, where your contribution will be valued and appreciated with excellent learning and development opportunities and high-quality supervision and guidance.
In addition to this, you will also receive the following benefits:
- 25 Days Annual Leave (enhanced according to length of service)
- Regular supervision
- Access to BUPA’s Employee Assistance Programme
- Pension Scheme – employer contribution of 5%
- Birthday off once probationary period has been passed
Closing Date: Tuesday 21st May 2024 at mid-day
For more information, please see the apply link to our website with the full job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOIN OUR TEAM!
As a Projects Officer for Live Unlimited you'll be helping to make a difference to the lives of care experienced young people living in Barnet, north London.
Here at Live Unlimited our vision is that all care-experienced children and young people are able to achieve their potential and lead happy, fulfilled lives.
Most care experienced young people will have experienced trauma and adverse childhood experiences before they went into care system.
Early intervention is key and we know at Live Unlimited the life-changing impact our schemes can make. As someone who shares our passion for social mobility, you'll be driven by a desire to help us to deliver first class opportunities to these incredible young people, providing support and inspiration along the way.
Reporting to: Operations Director & Fundraising Manager
Location: Flexible and remote working is offered to all of our staff. We have an office based in Colindale, London, which we tend to work around two days per week, with two days remote working.
About the Role: This is an interesting and varied role. As the post holder you'll be not only be setting up, administering and delivering schemes and activities to benefit Barnet’s looked after young people, you'll also be creating marketing materials and supporting fundraising events. Promoting the work of our charity is key too through updating our website, writing our quarterly newsletter and social media channels, as well as supporting the running and administration of the charity.
About You:
You'll have experience of managing and delivering projects, schemes or activities and supporting administrative tasks including keeping accurate records, financial tracking and expenditure.
You'll also have experience of creating engaging content for newsletters, websites and/or social media channels especially Twitter, Facebook, LinkedIn and Instagram and building effective relationships with internal and external stakeholders to deliver common goals.
Having a passion for Live Unlimited’s vision and objectives is very useful in this role. We particularly welcome applicants with experience or being a looked after child, care leaver or personal experience of the care system.
If you are organised and efficient, passionate about social mobility, and have a creative flair, this is the perfect job for you!
Working hours: 28 hours (4 days per week) Could be split across five days. Core hours: 10am-4pm
Salary: £135.35pd for 4 days per week (£35,191 FTE) The role is for 12 months with a view to possible extension dependent on funding. Would consider suitable candidates interested in working 21 hours (3 days per week).
Closing date: 10th May 2024.
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Key responsibilities:
(1) The set up, administration and running of schemes and activities
(2) To deliver marketing and fundraising activities as needed for specific schemes and activities
(3) To support wider awareness building and promote the work of the charity to enable it to meet its charitable aims and objectives
(4) To provide support in the running and administration of the charity
Experience and Knowledge
• Experience of project management and delivering schemes or activities and supporting administrative tasks including keeping accurate records, budgeting, booking rooms, responding to emails etc. (essential)
• Experience of coordinating and updating online and social media channels especially Twitter, Facebook and Instagram (essential)
* Experience of marketing and communications (essential)
• Experience of building effective relationships with internal and external stakeholders to deliver common goals (essential)
• Experience of working within not for profit or charitable sector (desirable)
• Fundraising experience (desirable)
• Knowledge of the challenges facing looked after young people (desirable)
• Knowledge and/or experience of safeguarding issues working with children and young people (desirable)
Skills
• Excellent written and verbal communication skills (essential)
• Excellent time management and organisational skills (essential)
• Ability to work under own initiative, taking responsibility and ownership for researching and solving problems (essential)
• Computer literate and ability to work with Word and Excel (essential) and website management systems (desirable)
• Awareness of data protection legislation (desirable)
Other:
• Relevant work experience
• An enhanced DBS check is a requirement of this role
The right to work in the UK is a requirement for this role.
Live Unlimited’s vision is that all care-experienced children and young people are able to achieve their potential and lead happy, fulfilled lives.
The client requests no contact from agencies or media sales.
Senior Marketing and Projects Officer
Location: Hybrid from our office in Stroud, Gloucestershire
Salary: £28,000 to £33,000 per annum (depending on experience)
Role Status: 35 hours per week
Closing Date: 28 May 2024
We are looking for a Senior Marketing and Projects Officer to become an integral part of the Meningitis Now Communications team.
This role will play an important part in planning, executing, and managing marketing and awareness campaigns. You will be responsible for delivering consistently high-quality marketing materials that ensure maximum publicity for the charity’s activities and services. Along with the Campaigns & Marketing Manager, you will be responsible for developing messaging and ensuring our communications are on brand.
About the job
Duties and Responsibilities
- Lead on the delivery of communications, campaigns, and marketing projects effectively and on time, working with teams across the organisation.
- Collaborate with digital and press colleagues to deliver integrated campaigns.
- To monitor and evaluate campaign performance and complete campaign evaluations.
- Monitor marketing and charity trends and stay up to date on industry best practices.
- Work with the Campaigns & Marketing Manager to manage resource within the Communications team and keep track of key milestones for a range of campaigns.
- Work closely with Senior Digital & Social Officer when considering how marketing campaigns will be presented visually through our online platforms.
- Work with the Marketing Manager and Director of Fundraising & Communications to contribute to Meningitis Now’s communication strategy.
- To line manage the Senior Designer and Content Creator.
- Increase Meningitis Now’s profile and support the delivery of the charity’s strategic aims.
- Ensure that all Data Protection requirements are upheld.
What we're looking for
Skills and Experience
- Experience developing and delivering integrated marketing campaigns.
- Experience analysing campaigns and presenting findings in a clear and engaging way.
- Strategic awareness of how communications and marketing contribute to achieving an organisation’s aims and objectives.
- Experience of ensuring brand consistency across a range of channels.
- Experience of working with a range of internal and external stakeholders to deliver projects.
- Excellent written and verbal communication skills.
- Creativity.
- Attention to detail.
- Strong administration skills, ability to plan, balance, and cope with competing priorities.
- Excellent interpersonal skills and ability to work with different teams.
- Empathy, often working with individuals who have been affected by meningitis.
- Competency in Microsoft Office.
Desirable Selection Criteria
- Experience in the charity sector.
- Experience creating marketing strategies.
- Experience managing/working with marketing agencies.
- Line management experience.
Other Requirements
- Commitment to the goals and values of Meningitis Now.
- Occasional out of hours travel and attendance at events, when required.
- Other requirements as determined by the organisation.
In return, we offer a wide range of benefits, including:
- 30 days annual leave per annum, pro rata plus bank holidays
- Enrolment into our employer matched pension scheme (matched up to 5%)
- Life Assurance Scheme (4 x annual salary)
- Hybrid Working Policy
- Enhanced Maternity & Paternity pay
- Fertility Treatment Policy
- Enhanced sick pay and compassionate leave
- Long-term Service Rewards – an extra day annual leave (pro rata) for every 5 years’ service, up to a maximum of 3 days
- Staff Suggestion Box
- Cycle scheme
- Free Parking
- And more…
Ready to apply?
Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.
Closing date for applications: 9am Tuesday 28 May 2024*
Interviews: Week commencing 3 and 10 June 2024
*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The organisation
Every year in the UK, around 100 children are diagnosed with neuroblastoma, a rare and aggressive cancer that mostly affects children under five. Neuroblastoma UK is a small national charity dedicated to finding a cure for this life-threatening disease - and is seeking a talented Senior Communications Officer to help us raise awareness and profile.
For 40 years, we’ve funded leading research to develop new, more effective and kinder treatments for children with neuroblastoma. You’ll be joining us at an exciting time for the charity as look to fund further research projects to help fight childhood cancer and save more young lives, and build our profile across the national media and social media channels, using the support of our celebrity patrons and families.
The role
The Senior Communications Officer is responsible for press liaison, pitching in case studies and news stories about our research to the national press, building relationships with our celebrity patrons and families and creating content for our social media channels. A key part of the role is supporting the fundraising campaigns by helping to draft relevant copy for email campaigns and calls-to-action on social media.
The charity has a small team, so everyone helps with thanking and banking, database management and administrative tasks. And this varied role gives plenty of scope to share creative ideas to develop our portfolio of community activities and challenge events, use your strong communication skills to support fundraisers and apply your excellent organisational skills to track impact and outcomes.
The role currently reports to a committed Board of Trustees, many of whom have a personal connection to the cause.
We are happy to offer a balance of remote and office-based working. Staff receive a range of benefits including 30 days annual leave (exclusive of public/bank holidays), pension and training/development opportunities to help you achieve your full potential.
Responsibilities
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Developing and managing a communications strategy in support of key awareness raising events, fundraising campaigns, funded research, campaigning and family case studies.
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Writing, pitching and distributing press releases to the national media, building up relationships with key journalists.
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Working with the team to develop, maintain and deliver annual social media calendar , developing engaging, impactful and relevant content, monitoring comments and engagements.
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Supporting the team in helping to produce email marketing copy for campaigns and in producing and maintaining content for the website.
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Monitoring research studies and progress so that results can be publicised in a timely way.
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Supporting delivery of a programme of events for the charity.
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Being the first port of call and liaison for media, families, supporters and potential supporters who get in touch with the charity via telephone, email and social media.
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Tracking, monitoring and evaluating impact of our media and social media activities and adapting accordingly.
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Supporting in duties outside of your specific team or department as required
Person Specification
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Demonstrable experience of communications and working with the media and social media channels.
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Microsoft Office skills – especially Excel
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Excellent organisational skills
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Excellent communication and interpersonal skills
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Experience of managing and delivering strategy
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Excellent attention to detail
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Able to work well alone and in a team
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Excellent phone manner
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Ability to deal with sensitive situations with empathy
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Happy and able to work autonomously
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Proactive in optimising existing processes to improve performance
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Proactive in looking for innovative opportunities for Neuroblastoma UK’s fundraising
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Sympathetic to the aims and values of Neuroblastoma UK
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Experience of working with a database – we use Beacon
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Proactive in looking for solutions to any barriers you may encounter - solution focused .
Application Instructions
Please submit CV and cover letter to apply for this role.
The cover letter should detail why you would like to work for Neuroblastoma UK and why you would be a good fit for the role.
If you have any questions, please get in touch.
The client requests no contact from agencies or media sales.
The Biochemical Society and its wholly owned publishing subsidiary Portland Press Ltd (PPL) are seeking an experienced and influential leader to join us as our new Chief Executive, from January 2025 on the retirement of the current postholder Kate Baillie. You will play a crucial role in shaping and delivering a new strategy to increase our income, partnership, and growth potential.
The Biochemical Society was founded in 1911 and currently has around 5,000 members. It is a learned society that is at the forefront of advancing molecular bioscience, promoting its importance as a discipline, facilitating the sharing of knowledge and expertise, and supporting molecular bioscientists across all career stages.
We are looking for a Chief Executive who can continue to grow our profile and positive reputation. To us, this means continuing our excellent work with our trustees, staff, community and stakeholders, enhancing our growth and building new partnerships.
As our new Chief Executive, you will lead us to empower individuals by developing and diversifying our income, providing inspiring leadership to our committed, expert and established team, and acting as an effective advocate and ambassador for the Society.
The client requests no contact from agencies or media sales.