Administration support jobs

Are you someone who thrives on delivering exceptional operational support and loves making things run smoothly behind the scenes? If so, we’d love to hear from you.

At The Salvation Army, every supporter interaction matters. Whether it’s a heartfelt donation or a campaign response, we believe in making every moment count. That’s why we’re looking for a passionate and proactive Supplier Partnerships Officer to join our Supporter Services team - someone who understands the power of great supporter care, and the importance of strong supplier management in delivering impactful campaigns.

As our new Supplier Partnerships Officer, you’ll work with the Supplier Partnerships Manager to manage all aspects of supplier relationships, overseeing fulfilment processes, and ensuring the donor experience is second to none. You’ll work closely with internal teams and external partners to deliver campaigns that are timely, efficient, and supporter-focused.

In this vital role, you’ll be the operational link between our Fundraising and Data teams and our trusted third-party suppliers. You’ll help bring our inspiring appeals to life for our loyal and new prospective donors.

We’re looking for someone who:

• Has solid experience working with external suppliers and understands the importance of effective supplier relationship management
• Is passionate about and has a good understanding of supporter services
• Brings strong organisational skills and knows how to manage time and priorities effectively
• Enjoys working collaboratively and takes pride in the details
• Has a proactive mindset and thrives in a fast-paced, campaign-driven environment

Why this role matters: Because behind every successful campaign is someone like you - ensuring the operations run smoothly, the suppliers deliver on time, and our donors feel valued. You’ll be part of a team that’s making a real impact, helping us deliver a great donor experience and raise vital funds to support some of the most vulnerable people we work with. 

This is a permanent position based at our Headquarters 1 Champion Park, Denmark Hill, London, SE5 8FJ.

Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme 

Working hours: Minimum 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ 

Closing date: 23:59, Sun, 23rd Nov 2025

Interview Date: To be confirmed 

Interviews will be conducted before the campaign's closing date

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK.

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.  

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

NoFit State Circus is looking for a motivated, ambitious and organised Development Manager with a genuine passion for the arts and the work we do.

You must be excellent at building and nurturing relationships, able to think long term and strategically, and adapt to various needs of the ever-changing world around us. 

NoFit State is the UK’s largest contemporary circus company, and every year we engage with 120,000-150,000 people of all ages and backgrounds from across Wales, the UK and the world.  We have exciting plans ahead – you and our supporters are integral to making them a success, there’s never been a better time to join us and be part of it.

As Development manager -

• you are managing and nurturing relationships with our supporters and funders, including ACW and ACE, building meaningful connections and rapport.
• you are developing and implementing the company’s development and fundraising strategies across multiple streams.
• you are working with colleagues to dynamically develop our work and seek new prospects, adapting creatively and responsively.
• you are delivering compelling cases for support which meet both the company’s and funders’ purpose, interests, and needs.
• you are managing fund budgets, and collecting and collating data for reporting, including impact reports.
• you are planning, managing and delivering a programme of development events and representing NoFit State at public events and opportunities in the UK and internationally.
• you will be making a real difference to people’s lives and how we hold our place in the world.

Please visit our website to find out more.

Working hours: Full time

Salary: £30,000 – £37,500 per annum

Location: Cardiff

Closing date for applications: 3pm, Monday 24 November 2025

Indicative start date: As soon as possible

Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.

NoFit State is an Equal Opportunities employer and welcomes applications from all sections of the community. Disabled, D/deaf and neurodiverse people, those from Black, Asian and Ethnically Diverse backgrounds and people under 30 are currently under-represented in our team so we particularly encourage applications from people in these groups.

JOB PROFILE

JOB TITLE: Lead Trusts & Grants Officer

RESPONSIBLE TO: Senior Trusts & Grants Manager

HOURS OF WORK: Full time 35 hours per week

LOCATION: Home working/ Hybrid

DURATION: Permanent

SALARY / GRADE: £32,330

KEY WORKING RELATIONSHIPS

• Senior Trusts & Grants Manager

• Trusts & Grants Officer

• Director of Fundraising, Marketing & Communications

• Chief Operating Officer

• Senior Leadership & Service Managers

• Grant making trusts and foundations

• Major Donors

PURPOSE OF THE ROLE

The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.

MAIN DUTIES AND RESPONSIBILITIES

Fundraising and Grants Management

• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.

• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.

• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.

• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.

• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.

• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.

Team Management and Development

• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.

• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.

Personal specification

Knowledge and experience

• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)

• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)

• Experience in writing persuasive proposal documents and bids (E)

• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)

• Experience in supporting service teams to deliver complex projects on time and to budget (E)

• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)

Qualifications and Education

• Graduate level or equivalent significant professional experience in fundraising/bid

Skills and abilities

• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)

• Shows good professional judgement (E)

• Can successfully operate matrix management of complex projects at a national level (E)

• Delivers high quality work with minimal supervision and direction (E)

• Able to communicate clearly and engage with stakeholders at all levels (E)

• Is successful in securing positive external relationships with stakeholders and supporters (E)

• Demonstrates personal credibility (E)

• Demonstrates experience and ability in impact reporting (D)

• Ability to research the sector to identify the best prospects (D)

• Has the capacity to deal with complex issues and is good at problem solving (D)

• An exceptional administrator with excellent organisational and writing skills (E)

• Self-starter, used to working to deadlines and delivering against KPIs (D)

Accountability

• Shows previous experience of achievement of income targets (E)

• Shows previous experience of excellent funder or similar relationship stewardship (E)

• Able to contribute to the development of income growth strategy and strategic goals (D)

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.

• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.

• Contributes to an open and honest culture

• Encourages challenge and creativity, transparency and consistency.

• Leads by example.

• Offers outstanding service to members.

• Promotes cross-functional team working, sharing skills and knowledge

• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

• Values the opinion of others. Treating colleagues and other stakeholders with respect.

• Takes pride in own development, committed to achieving high standards and agreed objectives.

Details:

Salary: £55,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. 

For this role, we expect someone to come into the office in London at least one day each week, when most of the team is likely to be in. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. 

Contractually this role is London-based. 

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture
• Learning and development opportunities
• Enhanced carers and compassionate leave

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: Midnight on Sunday 30 November 2025.

Interview dates: We expect to hold first interviews over Teams on Tuesday 9 to Thursday 11 December 2025.

Second interviews will take place in-person at our London office week commencing 15 December 2025 – exact date TBC.  

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job information:

We are looking for someone with impressive programme management and change management experience, who can lead through others. Someone who is both attentive to detail, and an expert communicator. 

You will lead a team of four experts in project and event management, who support clinicians and specialist advisors to deliver truly impactful programmes, projects and networks, with and for the hospice sector. 

You’ll shape our approach to programme management across the team, developing and embedding ways of working that give our work consistency, quality and meaningful results. 

You will also spearhead the delivery of two new, vital programmes of work - supporting the wellbeing and professional development of the hospice workforce, and improving access to quality hospice care for people experiencing socio-economic disadvantage.

Perhaps you’re working in the charity and/or healthcare sector already, or you might bring senior programme management experience from other fields. 

Either way, you’ll become part of a close, 17-strong Programmes Team at Hospice UK. We work together and alongside external experts, to design and deliver evidence-based programmes, projects and events, which help hospices provide the very best care in their communities. 

You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).

How to apply:

To apply for this role, please send us the following documents by midnight on Sunday 30 November 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
• A completed equalities monitoring form - available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by midnight on Sunday 30 November 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

Communications and Programmes Officer

Salary: £30,000 per annum
Contract: Fixed term – one year
Location: Hybrid Full-time, 35 hours per week. The work pattern is flexible, with more working from home than office work, occasional travel throughout England and Wales, and rare travel overseas.Location: CSAN office is Romero House, 55 Westminster Bridge Road, London, SE1

Reports to: Senior member of the team

Are you passionate about social justice, communications, and Catholic Social Teaching? Do you enjoy working in a collaborative, mission-driven environment?

We’re looking for a Communications and Programmes Officer to help us strengthen our voice, support our members, and deliver impactful events and resources.

What you’ll be doing:

• Leading on digital communications – newsletters, social media, and web content
• Supporting the delivery of events, courses, and member convenings
• Gathering insights through surveys and maintaining member engagement data
• Preparing briefings and resources that support our social mission
• Contributing to a positive team culture and supporting new colleagues and volunteers

What we’re looking for:

• Degree-level qualification or equivalent experience
• Excellent written English and multimedia skills
• Strong organisational and project management abilities
• A collaborative working style and attention to detail
• A commitment to our mission and values, and an interest in Catholic Social Teaching

Bonus skills (desirable but not essential):

• Experience with virtual learning platforms, graphic design, or working in a faith-based organisation

Why join us?

You’ll be part of a small national team committed to making a difference through faith-inspired social action. We offer a supportive working environment, opportunities for learning and development, and the chance to contribute meaningfully to the Catholic social mission in England and Wales.the deadline for applications is 12 noon on Monday, 1st December, with interviews in person in London week commencing 8th December.

Job description
Job Purpose
The Head of Community will work with the Director of Services on strategic and operational planning and provide operational leadership for the range of Community services delivered by Age UK East London.

The purpose of this role is to:

• Take responsibility for the delivery of Age UK East London’s Community Service offer, ensuring its delivery requirements are met and we are responsive to new opportunities.
• Ensure that older people who are supported by the Community team also benefit from the range of AUKEL services and those provided by other local partners.
• Be an active member of our SLT, working with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development
journey.
• Build responsive and accountable relationships with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals.
• Motivate and inspire a frontline staff and volunteer team, using excellent communication skills and a strong understanding of key issues affecting older people.
• Ensure the services are meeting all KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement
approach.
• Ensure service staffing and delivery arrangements are optimal, including by assessing which services need allocated staff and which would be better delivered by a central team.
• Ensuring processes and good practice is embedded in case recording, reporting and data collection.

Key Tasks

Coordination and Management of service

• Line manage service managers and coordinators, and oversee the good management of all service staff.
• Ensure services are delivered in line with contractual requirements
• Work with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
• Ensure the team is fully conversant with the organisation’s CRM and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
• Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
• Complete and maintain relevant risk assessments.
• Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
• Support team members to supervise volunteers effectively
• Support implementation of any organisation-wide operational changes
• Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services 

Quality and Insight

• Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
• Produce quarterly insight to the Board of Trustees at committee level
• Monitor compliance in record keeping around key areas
• Continuously review and monitor services with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities

General

• Develop and nurture supportive and collaborative relationships with local community, voluntary and faith partners.
• Identify, explore and develop new opportunities that address the needs of local older people.
• Lead the development and delivery of current and future commissioned community services in AUKEL.
• Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
• Work with local partners to share best practice and develop opportunities to work together

• Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence. 
• Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
• Work with colleagues to develop new service proposals, to develop the scope and impact
of the Community team.

Leadership and management

• Engage, motivate and inspire the team
• Evaluate and manage overall team and individual performance and wellbeing
• Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
• Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
• Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
• Take a person-centred approach to line management responsibilities
• Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL

Other

• Perform other duties in connection with the general work of AUKEL when required
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
• To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
• Participate in learning and development opportunities and take responsibility for identifying your own learning needs

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Of operational service management within community based setting within the statutory, voluntary or private sector
• Of working with data to monitor outputs, outcomes and reach. 
• Of carrying out programme evaluation and report writing.
• Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
• Of effective collaboration and partnership development. 

Desirable

• Of engaging strategically with the local community, health and care system
• Of design and delivery of innovative, impactful health and wellbeing programmes.
• Of strategic service leadership and development.
• Of leading change

Knowledge & Understanding

• Understanding of, and expertise in, the care and support needs of older people.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a
trauma-informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
• Of the current health and care landscape

Skills/Attributes

Essential

• Intermediate IT skills
• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
• Commitment to learning and development and reflective practise.
• Resilience

Desired

• Ability to speak a community language

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.

WHO WE ARE

The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 100+ talented individuals dispersed around the world. At THL, how animals are treated in the food system is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

YOUR OPPORTUNITY

The Humane League is seeking a self-motivated, organized, collaborative individual with the drive to create progressive change for millions of farmed animals as part of our Global Corporate Engagement team. As Temporary Global Corporate Engagement Coordinator, you will support global corporate engagement work by recording and maintaining data on cage-free and broiler chicken welfare policies and providing crucial administrative support to the team. You will manage our research databases and conduct research on food companies, finding corporate policies, company contacts, and other information to inform global campaigns and corporate relations work. You will also work closely with members of the Open Wing Alliance (OWA), our global coalition of animal protection groups, to share data and progress, and you’ll coordinate with member organizations and/or third parties to translate global commitments into key languages. 

You are passionate about The Humane League’s mission of ending the abuse of animals raised for food and are keen to use data to support this work. While working autonomously is an important part of this role, the ability to communicate and collaborate effectively with both internal and external stakeholders will also be paramount to your success. You are able to work independently and as a member of a team in a fast-paced environment, and you bring the organizational skills needed to prioritize and manage multiple tasks effectively and efficiently. This position reports to the Director of Global Corporate Engagement.

This is a temporary, full-time, remote position, beginning in late February and ending in late August. The duration may be extended or shortened at The Humane League’s discretion. The temporary hire will provide coverage while a permanent staff member is on maternity leave, with overlap for training and onboarding. This position provides the opportunity for optional domestic and international travel, equivalent to 1 or more trips per year.

This position can be based in the United States, Canada, Ireland, Portugal, the United Kingdom, Argentina, Brazil, Chile, Colombia, Ecuador, or Peru. The successful candidate must be authorized to work in one of these countries and reside in that country while undertaking this role. We are only able to consider candidates who reside in the time zones GMT-6 through GMT+0. Please note that we are not able to consider candidates who reside in Pacific or Mountain Time.

We have recorded a webinar hosted by Ellie Ponders, Sr. Director Global Corporate Engagement, and Mollie Putnam, Sr. Global Corporate Engagement Coordinator, to answer questions about the role and about THL and the OWA. You can view the recording on our website.

For priority consideration, please submit your application by November 20th, 2025 at 11:59pm ET. After this date, we will begin advancing candidates through the hiring process and may close the role. New candidates are welcome to apply as long as this job opening is listed on our website. If you are experiencing technical issues, please contact us through our careers email, which can be found on our website. Please submit applications and all supporting documents in English. All application questions and materials need to be submitted here through the application submission form; we do not accept applications through our careers email.

CORE RESPONSIBILITIES

• Update and maintain THL’s global commitment tracking database by transferring,  fact-checking, and proofreading data submitted by other animal welfare organizations. Keep policy information, corporate contacts, translations, and other details up to date in the database and other tracking documents so that progress and statistics can be shared internally and externally.
• Maintain our database of country-level cage-free information to inform global corporate relations work. Track relevant information on countries’ cage-free status, major commitments, legislation, and more. 
• Work with the OWA to collect key language translations of global cage-free and broiler chicken commitments so that groups around the world can leverage commitments in their respective regions.
• Assist with setting the Global Corporate Engagement team’s strategy, bringing a data lens to inform strategic decisions. 
• Independently perform research on food companies to support global campaigns and corporate negotiations, finding details such as executive contact information, existing animal welfare policies, corporate brand portfolios, worldwide locations, and more. 
• Refine the team’s list of hundreds of global companies in order to identify the top companies to prioritize. Annually update data on the top global companies, tracking their revenue, number of locations, countries of operation, welfare commitments, and more.
• Carry out administrative duties for team meetings including scheduling, agenda creation, note-taking, and facilitation. 
• Create presentations for OWA corporate engagement webinars. Co-lead presentations and provide tech support as needed.

In addition to the above essential job duties, other duties may be assigned as business needs arise. These may include non-essential, marginal job duties.

REQUIRED SKILLS

• Technology and Data Analysis: Comfort with contemporary software applications, including Google Sheets and Google Docs, with the ability to learn new platforms and troubleshoot independently. Assists with basic data tasks by organizing and tabulating data and creating simple visualizations.
• Problem Solving and Decision Making: Ability to identify and resolve problems, making use of available resources and consulting other staff members when appropriate. Supports decision making processes by gathering relevant information and following established guidelines. Assists in the documentation and execution of crisis protocols as directed.
• Initiative, Proactivity, and Adaptability: Willingness to adapt to changes and embrace new tasks and tools. Manages workload independently and proactively seeks out additional responsibilities and opportunities for improvement.
• Verbal and Written Communication: Ability to write and speak clearly and effectively and communicate successfully with diverse stakeholders, including OWA members who do not speak English as a first language. Ability to participate in presentations, create well-organized documents, and communicate responsively in an asynchronous environment. 
• Collaboration and Interpersonal Skills: Collaborates effectively with internal and external stakeholders, demonstrating a team mindset and a willingness to support others. Actively participates in team projects, activities, and discussions and contributes to a supportive work environment. 
• Organization: Excellent organizational skills, with the ability to field time-sensitive requests, anticipate future needs, and balance multiple priorities and deadlines. Leverages internal systems, processes, and workflows to help the team function smoothly. 
• Strategic Thinking: Ability to grasp organizational goals, policies, and procedures and understand how they align with broader strategic objectives. Supports strategy development processes and contributes to the initial stages of strategy implementation. 
• Global Perspective: Approaches work with a global and inclusive mindset, prioritizing global impact and taking into consideration the diverse experiences of colleagues and OWA member groups across many different cultures, languages, and political systems.
• Research: Ability to perform basic research on food companies and their revenue, locations, existing animal welfare commitments, executive teams, contact information, and more. Uses creativity and tenacity to find details that may be difficult to locate.

Hiring Timeline Details

Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:

• Recorded Video Interview

• Work Simulation Exercise (completed remotely)

• Interview (via video call)

For full details of our recruitment process please check our website.

Compensation and Benefits

The annual compensation range for this role is:

• $56,895 - $69,539 USD for candidates based in the United States
• $56,269 - $68,773 CAD for candidates based in Canada
• £34,086 - £41,661 GBP for candidates based in the United Kingdom
• R$23,200- R$34,800 for candidates based in Brazil
• $34,060,829-  $51,091,243 COP for candidates based in Colombia

Compensation ranges for candidates based in other locations will be determined prior to extending an offer.

At The Humane League, we believe in maintaining a fair and nondiscriminatory work environment. As part of our commitment to transparency, we have implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to determine fair salaries for all. We also look at market data for each country that we operate in, to allow us to create specific salary bands per country. This work is time consuming and involves a cost to THL. Therefore, when expanding into a country for the first time, we only undertake this work towards the end of the recruitment process, when we know where our ideal candidate is based. In addition, we have adopted a no negotiation policy for salaries. To determine a job's level, we carefully consider a variety of factors, including a job's size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. Candidates whose experience places them at step 5 or above of their job level within our compensation structure will be awarded a “senior” title designation. These practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, and transparent HR processes.

THL offers a unique and competitive benefits package. Each country will be provided with benefits that are applicable and relative to the location they are in. Therefore, your exact benefits package will be shared with you at the time of offer. However, as an idea, some of the benefits that are currently offered to our global team are:

• Unlimited paid time off
• The last Friday of every month off as a THL ‘Public Holiday’ called ‘Mend Your Heart Friday’
• Enhanced sick pay
• Generous bereavement leave
• Generous personal emergency leave 
• Sabbatical leave
• Enhanced parental leave
• Health insurance
• Life insurance
• Retirement contributions
• Internet allowance

For candidates outside the United States, The Humane League will not be your direct employer. The successful candidate will enter an employment agreement with a local Employer of Record with whom The Humane League partners.

Equal Employment Opportunity

THL is an equal opportunity employer. THL does not discriminate on the basis of any legally protected classifications, including but not limited to race, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, gender, sexual orientation, citizenship status, or any other status or classification protected by applicable federal, state, or local law. THL is committed to the importance of non-discriminatory practices within the nonprofit sector, as well as all workplace environments, and strongly encourages all interested candidates to apply.

Accommodations

The Humane League is committed to fully supporting all qualified individuals. As part of this commitment, THL provides reasonable accommodations for persons with disabilities in accordance with applicable federal, state, and local laws throughout the hiring process and employment if hired. If a reasonable accommodation is needed, please contact the People team to initiate the interactive process. Please view our website for the email. THL complies with the Americans with Disabilities Act, the Pregnant Workers Fairness Act, Title VII of the Civil Rights Act, and all other applicable state and local laws.

AI Policy

Original work and thought are essential in the hiring process and allow us to evaluate you based on your own skills and competency. Therefore, the use of artificial intelligence (ChatGPT, Gemini, Rytr, Google Assistant, etc) to generate responses is strictly prohibited. By submitting this application you agree to comply with our AI Policy. Violations of this policy in any part of the recruitment process will result in being dismissed from consideration. If you need a reasonable accommodation to this policy, please see above for more information.

The role supports the Individual Giving team by leading the day-to-day delivery of legacy stewardship, supporter journeys, and mid-level donor care. By strengthening supporter relationships, it enables the Individual Giving Manager to concentrate on acquisition and retention campaigns. 

Role Summary

Julie’s Bicycle (JB) is seeking an experienced and hands-on professional who can contribute to the organisation's financial strategy and future resilience. This is a senior leadership role within the Operations and Finance function, where you will be working closely with the Managing Director, Head of Programmes, CEO, and Treasurer, providing the essential financial intelligence needed to guide key organisational decisions.

Job title: Finance Manager
Contract: Preferably 0.8 FTE (Full-time also considered for the right candidate), 1 year contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 
Salary: £50k to £55k p.a. (pro rata), depending on experience
Reporting to: Managing Director
Start date: ASAP - depending on candidate’s notice period 
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered) 

Other: 

• Annual leave is 25 days per year (pro rata) plus standard bank holidays
• Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
• All employees are able to claim 1 hour a week for personal wellbeing
• Pension scheme enrolment and 6% employer contributions (reviewed annually)

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided). 

About Julie’s Bicycle (JB)

JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change—and that the arts and cultural sector has a vital role to play in building a just, regenerative future.

For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership through advocacy, research, policy influence, training, and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information, please visit our website.

The Role

The Finance Manager will be a pivotal position within JB’s senior leadership team, responsible for the effective and efficient management of all financial operations. This role requires a highly experienced and hands-on professional who can seamlessly manage day-to-day bookkeeping and compliance while also contributing to the organisation's financial strategy and future resilience.

The ideal candidate will have a strong background in charity finance, a deep understanding of VAT complexities, and the ambition to grow into a strategic financial leader. You will work closely with the Managing Director, CEO, and Treasurer, providing the essential financial intelligence needed to guide key organisational decisions.

Key Responsibilities

Financial Management And Reporting (Operational & Strategic)

• Hands-on bookkeeping and transaction management: Oversee and execute all financial transactions, including accounts payable, accounts receivable, payroll preparation, and bank reconciliations using the organisation's accounting software.

• Management accounts: Prepare accurate and timely monthly management accounts, commentary, and analysis for the Managing Director, CEO, and the Board of Trustees.

• Statutory compliance: Manage all aspects of Charity SORP compliant financial reporting. Prepare and coordinate the annual statutory audit, working directly with external auditors. Oversee filing and reporting to regulators including the Charity Commission and Companies House.

• VAT and tax compliance: Lead on all VAT compliance, including preparation and submission of quarterly VAT returns, ensuring full adherence to HMRC regulations, particularly those unique to the charity sector, including partial exemption requirements and annual adjustments.

• Budgeting and forecasting: Coordinate and support the annual budgeting process. Develop regular financial forecasts and projections to ensure the organisation remains financially sustainable.

• Cashflow management: Monitor and manage the organisation's cash flow, ensuring adequate funds are available for all operational needs.

• Payroll: Manage the relationship with the outsourced payroll provider, collate salary information, ensuring is accurate and up-to-date and manage pension payments.

• Coordination of confidential finance administration: Business rates/premises, company bank accounts, credit card software, audit preparation, companies house, PL, EL, PI & and drive insurance renewal process

Strategic support and leadership development

• Financial insight as part of the Senior Leadership Team: Develop and deliver clear, data-driven financial analysis and insights to inform strategic decision-making across the organisation (SLT, SMT and Board).

• Policy and procedure: Review and maintain robust financial controls, policies, and procedures to safeguard the charity’s assets and ensure best practice.

• Strategic recommendations: In collaboration with the MD and CEO, research and present options for improving financial efficiency, exploring new funding models, and strengthening the long-term financial health of Julie's Bicycle.

• Board support: Prepare monthly management accounts, as well as comprehensive financial reports for quarterly Trustee meetings, attending meetings as required to present and discuss financial performance.

• Training the team: Embed a culture of financial curiosity, procedures and basic literacy.

Grant And Project Finance

• Restricted funds: Maintain meticulous records for all restricted and designated funds, ensuring compliance with all donor and grant conditions.

• Grant reporting: Lead on preparing detailed financial reports for funders (e.g., Arts Council England, trusts, foundations), ensuring all expenditure is accurately recorded and compliant with specific grant requirements. Consolidate all the above into a shared reporting calendar.

Person Specification

Essential experience and knowledge

• Qualified accountant (ACA/ACCA/CIMA/AAT), with at least 5-10 years of demonstrable, progressive experience in a similar finance role, with a significant portion gained within the UK charity/non-profit sector.

• In-depth, practical knowledge of UK charity financial regulations and Charity SORP.

• Expert-level understanding of VAT for charities, including partial exemption and trading subsidiaries.

• Proven ability to manage the full accounting cycle, from transaction entry (bookkeeping) through to preparing statutory accounts.

• Experience in managing the annual audit process and engaging with external auditors.

• Excellent proficiency with accounting software (e.g., QuickBooks, Xero, Sage, Aquila) and advanced Excel skills.

Skills and attributes

• Hands-on and proactive: Willingness to undertake all levels of tasks, from routine data entry to high-level analysis (essential)

• Developing leadership: Demonstrable potential or experience in influencing decisions, leading process improvements, and contributing strategic thinking (strongly desirable)

• Collaborative working: Ability to nurture and maintain relationships across the team (essential)

• Exceptional attention to detail: A meticulous and highly accurate approach to all financial data and reporting (essential)

• Communication: Excellent written and verbal communication skills, with the ability to explain complex financial information clearly to non-finance colleagues, the MD, and Trustees (essential)

• Alignment with mission: A genuine interest in and commitment to the mission and values of Julie’s Bicycle (desirable)

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to apply

If you’d like to apply, please: 

• Complete the application form and equal opportunities monitoring form found on our website.

Submit these via our application portal by 11.59pm on Sunday 23rd Nov 2025.

We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.

Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa. 

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The Finance Officer (Accounts Receivable) provides accurate and timely processing of all income, including donations, grants, membership fees, and trading income, ensuring compliance with financial policies, controls, and statutory requirements.

Reporting to the Finance Controller, the postholder maintains the integrity of the debtor ledger, supports cash flow management, and delivers a reliable receivables service to colleagues, funders, donors, and partners. By combining attention to detail with strong customer service, the Finance Officer ensures that income is correctly allocated, invoices are raised and collected promptly, and records are audit-ready, contributing to the overall effectiveness and credibility of the Finance function.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 November 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

About Diversity Role Models 

Diversity Role Models is a dynamic charity whose vision is a world where everyone embraces diversity and can thrive. Our mission is to end bullying based on sexual orientation and gender identity in schools and promote understanding and acceptance of broader individual differences. Collaboratively, we’re determined to create inclusive learning environments where young people know they are valued and supported, regardless of their differences. 

Our experienced team of educators and inspiring volunteer Role Models deliver in-person and online workshops for students in schools and colleges. Using pioneering educational content underpinned by the power of storytelling, we speak openly about lived experiences of difference and bullying. Our volunteer role models are at the heart of our delivery. They share their journeys towards living happy and fulfilling lives to inspire others. 

Since our formation in 2011, we have worked directly with 1,000+ schools in the UK. We have delivered workshops to 275,000+ young people and trained 25,000+ school staff members. 

About the Role 

We are seeking a capable, motivated Operations Manager to lead on the effective running of our charity’s systems and operations. This role is pivotal in ensuring our work remains efficient, financially sustainable, and aligned with our strategic goals. 

Working closely with the Chief Executive Officer and Leadership Team, you will oversee the smooth functioning of our internal systems—including finance, CRM, IT, and communications—while supporting fundraising processes and continuous improvement across the organisation. 

This position will suit an organised, analytical, and values-driven professional who enjoys making systems work smarter and supporting teams to deliver impact. 

Key Responsibilities 

1. Leading Our Operations: Accountable for the smooth operational running of our Operational, HR and Financial Systems, including Salesforce, and identifying operational risks that could affect the charity’s mission. Your proactive approach will help us stay on track and keep making a difference.

2. Supporting Our Fundraising: Work closely with other members of the Leadership Team to identify fundraising opportunities, support with bid writing, and take responsibility for individual giving, managing our fundraising CRM, Donorfy. 

3. Supporting Change: Accountable for managing transitional change programmes across the organisation in respect to operational processes and procedures. Help our team adapt to new processes and procedures by providing guidance, training, and resources.

4. Financial Oversight: Understand the revenues and expenses of the charity in order to promote operational efficiency while managing cashflow risks. Whilst this role doesn’t require advanced experience in accounting or bookkeeping, the holder will take responsibility for day-to-day finance processes, including invoicing, account reconciliation on our account software Xero, and monthly financial reporting, as well as working alongside our external accountant. 

5. Communications and IT Fluency: Oversee systems supporting communications and marketing, including our social media platforms and website, ensuring effective collaboration with our external partners. 

6. Always Improving: Foster a culture of continuous improvement by seeking feedback and making adjustments along the way. By learning from our experiences, we'll keep getting better at what we do. 

7. Modelling Our Values: Lead by example and uphold the values of Diversity Role Models. Your dedication to diversity, inclusivity, and compassion will inspire others to do the same. 

8. Flexibility and Collaboration: While the accountabilities outlined above are important, we understand that flexibility is key in a dynamic work environment. We’re a close-knit team, and we're always ready to pitch in and support each other wherever needed. 

Relevant Skills & Experience 

• Demonstrated experience in successfully leading projects and driving operational excellence, ideally within the nonprofit, education, or social impact sectors. 

• Strong analytical skills with the ability to identify inefficiencies, analyse data, and develop data-driven solutions. 

• Excellent organisational and multitasking skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment. 

• Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders and external partners. 

• Comfortable managing day-to-day financial processes, including budgeting, expense tracking, and financial reporting. 

• Strong understanding of IT systems and CRMs, ideally Salesforce, and experience of leading on their administration and maintenance. 

• Commitment to diversity, inclusion, and social impact, with a passion for promoting positive change in the education sector. 

Job Purpose 

To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.

The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users.  The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.

Key Tasks 

• Act as the first point of contact for all referrals across the hospital they are attached to. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available. 

• Collecting feedback from service users and uploading to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the Manger at discharge planning and other meetings as directed. 

• Support the hospital to improve the patient’s experience of the discharge process 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages. 

• Provide occasional weekend cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Arranging access visits to service user’s homes 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

• Experience of conducting assessments and risk assessments. 

Skills/Attributes 
Essential 

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs 

We are looking for an experienced Manager to guide our team and support the Charity Director with the growth of our charity.

About Interakt

Interakt Community is a UK-based charity committed to supporting adults with learning difficulties as well as sensory, and physical challenges that empowers through the prism of the arts, developing confidence, communication, creativity, and collaboration.

The Operations Manager will play a pivotal role in supporting the Charity Director, ensuring that all day-to-day activities run smoothly, that delivery meets our standards, and that the team is supported to thrive.

This is an exciting opportunity to join an established charity and be part of the development of its ambitious future.

Purpose of the Role

The Charity Operations Manager will take ownership of the day to day operational delivery of Interakt’s core activities. You will manage the planning, scheduling and facilitation of the sessions; oversee a small operations team (session facilitators, business admin, Bookkeeper); ensure compliance, processes and procedures are in place; and support the organisation’s growth and operational effectiveness

Key Responsibilities

Session & Programme Delivery

Oversee the day-to-day management of all sessions: planning, scheduling, and resources are arranged and facilitators are working effectively, as a team, towards a united goal.

Work with the facilitators to maintain high standards of safeguarding, session delivery & quality, , participant experience and inclusion.

Monitor attendance, participant feedback and outcomes; ensure monitoring and evaluation data is captured and reported.

Troubleshoot issues in session delivery (facilitator absence, session structure, session content, participant concerns) and ensure continuity.

Work with session delivery team and Charity Director to communicate communications to the participants guardians/care homes/ parents.

Collaborate with other senior team members, including the board of trustees to align session schedules with organisational goals.

Team Management & Support

Line-manage the small team: session facilitators, business admin support, and work alongside the Bookkeeper. Provide coaching, supervision, performance reviews and professional development.

Foster a positive, inclusive and collaborative team culture.

Allocate workloads, manage rotas, cover arrangements and ensure team resilience.

Be part of the recruitment process, induction and training of new facilitators and support staff as necessary.

Operations, Finance & Administration

Work closely with the Bookkeeper to oversee financial operations relevant to sessions: budgets for sessions, facilitator fees, travel/expenses and resources.

Ensure administrative systems are robust: scheduling software, attendance registers, invoicing, record-keeping, risk assessments, health and safety compliance, safeguarding disclosures.

Work with the Charity Director to draft and implement policies and procedures for operations: session standards, safeguarding, equality, risk management, data protection.

Strategic & Organisational Support

Contribute to the strategic planning of Interakt, including growth of session reach, exploring new delivery models, and continuous improvement of operational processes.

Produce operational reports for the Charity Director and Board: session metrics, staff performance, budgets, risk register updates.

Work with the Charity Director and Board of Trustees to support grant applications: providing data, costings, feasibility and operational perspective.

Stay informed about sector best-practice in charity operations, group delivery, safeguarding and community engagement.

Person Specification

Essential Experience & Skills

Proven experience in operations management within the charity, third sector or community engagement environment.

Experience managing a team (staff and/or facilitators) and overseeing day-to-day delivery of programmes or sessions.

Strong organisational and project-management skills: able to plan, prioritise, meet deadlines, coordinate multiple programmes.

Budgetary experience: understanding of basic financial management, liaising with finance/accounting teams.

Excellent interpersonal skills: ability to work with facilitators, participants from diverse backgrounds, and external partners.

Clear understanding of safeguarding, health & safety, inclusion and equality issues.

Confident using digital tools (including Microsoft Office) and comfortable implementing and improving systems.

Strong written and verbal communication skills; comfortable producing reports and presenting to senior management or trustees.

A self-starter with a proactive approach and ability to adapt in a small charity environment.

Full UK driving licence with no restrictions.

Desirable Attributes

Experience in arts, community development and/or the LD community.

Experience with monitoring and evaluation in a service delivery context.

Experience in service development as a complete process.

Personal Qualities

Enthusiastic champion for the charity’s mission, values and inclusive culture.

Reliable and accountable, with attention to detail and a commitment to quality.

Collaborative and nurturing team-player, but comfortable taking confident initiative and ownership.

Flexible and responsive: able to respond to changing session needs and participant number

Terms & Benefits

Salary: £27,500-£30,000 per annum dependent on experience

Pension: After 3 months a post holder that would enrolled in our NEST pension program

20 days annual leave plus bank holidays

Flexible working where appropriate (with requirement to be present at venue sessions)

Professional development opportunities

Occasional evening or weekend sessions may be required (time off in lieu provided

POLICY and CAMPAIGNS OFFICER 

Do you want to drive vital change for victims of stalking and harassment across policy and legislation? As a Policy and Campaigns Officer at Suzy Lamplugh Trust, you’ll work on multiple, diverse and fast-paced projects in a committed and expert team. Come and step into a role where your work truly makes an impact. 

ABOUT SUZY LAMPLUGH TRUST 

This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking. 

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.

We are an organisation that has: 

• been responsible for training over one million lone and frontline workers across all sectors in personal safety; 

• campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and 

• supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service. 

Key Responsibilities: 

• Support the delivery and evaluation of national campaigns on workplace safety as well as stalking, harassment and other priority areas.

• Maintain effective relationships with civil servants, policy makers, national and local decision makers, and other campaigning bodies and build relevant networks of stakeholders.

• Proactively keep abreast of issues within the post-holder’s own portfolio, general criminal justice, personal safety and Violence Against Women and Girls (VAWG) policy developments and up to date campaigning techniques.

• To undertake or commission research on specific policy areas as required.

• Develop policy recommendations, write policy and campaigns reports, lobby government and other decision makers and stakeholders, and respond on behalf of Suzy Lamplugh Trust to government enquiries, consultations or other relevant initiatives. 

ABOUT THE ROLE 

The Policy and Campaigns Officer is responsible for supporting on Suzy Lamplugh Trust’s policy and campaigning work relating to reducing harassment, violence and aggression in society by addressing these issues at their root cause, working with employers to improve personal safety culture within organisations and seeking to influence policy and legislative change where necessary. This role will also support campaigns that ensure that victims of stalking receive better support and protection.

Contract Type: Permanent 

Salary: £31,500 

Hours: Full-time 

Please read the attached Job Description and Person Specification for full details. 

As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support. 

 WHAT WE OFFER IN RETURN 

In return for our staff’s commitment and dedication, we offer a range of benefits, including: 

• Hybrid working (minimum 40% in the office) 

• Flexitime Policy 

• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata for part-time) + public holiday 

• Pension scheme with 5% employer contribution 

• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts 

• Occupational Sick Pay (which increases after 3 years) 

• Cycle to Work scheme (cycle racks on site) 

• Interest-free travel loan for annual season ticket 

• Regular all-staff off-site meetings and events 

Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.

HOW TO APPLY 

Suzy Lamplugh Trust is committed to diversity and is an equal opportunity employer. Please apply by submitting a CV and a covering letter detailing how your skills and experience align with each point in the person specification. Applications without a covering letter will not be considered. 

All applicants must have the legal right to work in the UK. Please note that if you do not receive a response within three weeks of the closing date, your application was not successful. 

Closing Date: 23rd November 

Interview: week beginning 8th December 2025