Administration support jobs

Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.

Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.

The Fundraising Manager will be instrumental in supporting the wider team with our fundraising efforts. They will work closely with the Senior Management Team and the External Relations department along with the wider cathedral community. The Fundraising Manager will be responsible for trust and grangt funding applications as well as identifying new potential sources of income. 

PERSON SPECIFICATION 

Essential
Experience in a Fundraising / Development role.
Demonstrable capacity to raise funds from trusts and foundations.
Exceptional communication skills, together with a confident and professional approach.
Must be self-motivated whilst understanding the importance of working as part of a team.
Sympathetic towards and supportive of the mission and values of the cathedral.
High level of administrative competence and comfortable handling and reporting on financial information.
The ability to establish and maintain good working relationships with a range of people including cathedral colleagues and external organisations.
Willingness to work flexibly, including evenings, weekends and public holidays as required.
Experience of working towards and delivering against an agreed financial target.
Empathy with the ethos of the Church of England. 
 

Location: Dependent on Parish placement
Contract: 3-year fixed term, part-time (21 hours per week)
Training Provider: Ridley London, the London training centre of Ridley Hall Cambridge

Do you have a passion for working with children and young people?
Do you want to gain hands-on experience in youth and children’s ministry while receiving high-quality training?

As an apprentice, you will work within a parish to develop and strengthen its children and youth ministry while studying with Ridley London. This three-year apprenticeship leads to a Certificate in Higher Education (Level 4) in Foundations in Theology, Ministry and Mission, with a focus on youth and children’s work.

You’ll be employed for 21 hours per week, spending 16 hours in the parish and 5 hours studying.

Parish Requirement
Applicants must apply with a linked parish in Diocese of London. Interested applicants should first speak with their local parish clergy within the London Diocese to confirm their eligibility. We cannot accept applications without a linked parish.

What You’ll Be Doing

• Engaging with children and young people, building positive relationships and supporting their faith journey

• Helping to lead activities such as Sunday school, messy church, youth groups, and holiday clubs

• Creating and delivering new initiatives to deepen young people’s involvement in the church

• Developing outreach work with local schools and community groups

• Leading discipleship courses for young people

• Assisting with administration related to children’s and youth work

• Attending regular team meetings, supervision sessions, and training as part of the apprenticeship

Who We’re Looking For

• Experience in youth and children’s work (voluntary or paid) or community learning and development

• GCSE/NVQ Level 2 qualifications, or a commitment to achieving these within the first year

• A willingness to commit to a three-year apprenticeship, combining study, training, and hands-on experience

• Strong communication skills and the ability to engage and inspire young people

• Self-motivated and enthusiastic, able to work both independently and as part of a team

• A commitment to safeguarding and creating a safe environment for children and young people

• A Christian faith and alignment with the mission and values of the Church of England

• Right to work in the UK

About the Diocese of London and the LDF
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 boroughs.

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.

Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applicants from those with the relevant experience that will increase this representation.

Additional Information

• This role has an occupational requirement for the postholder to be a Christian, under Part 1 of Schedule 9 of the Equality Act 2010

• All appointments are subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS Check

• The location of the role depends on the Parish placement

Why Apply?
This is a fantastic opportunity to:
✔ Gain hands-on ministry experience in a local church
✔ Develop skills in youth and children’s work while being mentored and supported
✔ Earn a Higher Education Certificate in Theology, Ministry, and Mission
✔ Be part of a supportive community of apprentices growing in faith and ministry

If you’re excited about working with young people and exploring a future in ministry, we’d love to hear from you!

For more details, please see the full Job Description.

The Role

Reporting to the Board of Trustees, the CEO/Director will be responsible for the overall strategic, financial, and operational leadership of Chelsea Theatre. This is a hands-on role with a focus on balancing the day-to-day running of the operational activities of the venue, with essential components such as stakeholder management, community engagement and income generation. 

Key Responsibilities

The postholder will: 

• Provide leadership and responsibility for the charity’s purpose, administration and financial management plus ensure compliance with the law and regulations. 

• Generate significant earned income from one-off and repeat hirers, including local community organisations, commercial contracts, arts organisations and private hires, with a focus on high quality customer care.

• Increase income from grants, corporates and funds from individuals, with support from Trustees.

• Run the building as a community centre, making an ever-increasing positive impact in the local community and beyond. 

• Motivate and engage a small team of staff and volunteers, and broad range of stakeholders and prospective supporters.

• Where necessary, with the team, be capable of delivering a range of operational tasks, such as updating the website and managing the box office systems.

• Act as ambassador for the charity, building relationships with partners and stakeholders in the community, local government and with businesses. 

Strategic & Commercial Leadership

• Work with the Board to develop and implement a clear vision and business strategy to ensure the long-term sustainability and growth of the Chelsea Theatre.

• Identify and maximise commercial opportunities, including venue hire, sponsorship, and partnerships. Support the Board with fundraising.

• Lead on business development and marketing initiatives to increase revenue while maintaining the venue’s community-focused ethos.

• Ensure the organisation’s mixed team of staff and volunteers are focused on supporting the business’s mission and objectives.

Venue & Operational Management

• Oversee all aspects of venue operations, ensuring the highest standards of efficiency, customer experience, and compliance with health and safety regulations.

• Develop and manage budgets effectively, ensuring quality financial reporting, financial stability, and responsible stewardship of resources.

• Ability to optimise rental income and diversify income streams, while serving community needs. 

• Build and maintain relationships with key stakeholders, including funders, local authorities, businesses, and community groups.

• Operate within the annual budget. Monitor key indicators of the organisation’s impact and financial health. 

Community & Stakeholder Engagement

• Develop and nurture partnerships with the local community, ensuring the theatre remains a welcoming and accessible space for all.

• Work closely with the Board of Trustees to align organisational commercial goals with community needs and expectations.

• Further develop a balanced and funded community programme, which currently include a flagship youth theatre scheme, to reflect community needs and interests. 

• Represent Chelsea Theatre externally, acting as an advocate for its work and impact.

Receptionists Job Share £27,500 FTE (based on-site in Croydon – one role is 26.25 hours per week – from 8.45am to 2pm Monday to Friday; second role is 30.5 hours per week, 1.45pm to 7pm on Monday to Thursday, 1.45pm to 6pm on Fridays).  Extra hours available for holiday cover.  One year fixed term contract. 
 

Rape Crisis South London is looking for experienced and empathetic receptionists to job share.  
 

As a receptionist for the charity, you will contribute to the effective running of the organisation by managing the reception function on a day-to-day basis, making clients and other visitors feel welcome and safe as they arrive at our building. 
 

Responsible to the office and facilities manager, you will play a critical role in delivering a smooth and supportive client experience. 
 

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 
 

RASASC is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. 
 

Closing date:  11 May 2025 – we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

Job Purpose

This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).

The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.

Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.

The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.

The Role

The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.

The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience of working within forensic services
• Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with those in crisis and challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of social issues such as debt, housing and welfare benefits
• Promoting people’ rights and responsibilities
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative and management support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans
• Actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Minimum 1 year of project coordination/management
• Experience of facilitating workshops/group sessions
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approaGood communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours, during the day and on weekends
• Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

Summary
An exciting opportunity to use your excellent administrative skills to make a real difference, working with passionate inspiring people in the UK and internationally to bring about a more inclusive world. This role would enable you to get involved in designing and presenting new projects from livelihoods to mental health, from Nigeria to Nepal. No need for experience in international development, or even the charity sector; the main thing is to have experience in office / project administration, excellent organisational skills and attention to detail, and to be willing to learn and contribute.
Purpose
To provide administrative support to the CBM UK Programme Development Department, especially to its Programme Funding team; enabling efficient management of stakeholder relationships and submission of quality proposals to institutional donors. This support will contribute to the funding and effective delivery of disability-inclusive development and humanitarian programmes in Low and Middle Income Countries (LMICs).
Key Responsibilities
Reporting to the Head of Programme Funding, the majority of the Programme Officer’s time will be spent supporting the Programme Funding team, which is part of the Programme Development (PD) Department.
Programme Funding, Programme Finance and Programme Management work very closely together as the PD Department, covering the whole Project Cycle including design, contracting, implementation, monitoring and evaluation. As well as supporting Programme Funding (75-80% of the role), you will also support smooth running of other aspects of the PD Department (20-25%). To represent the latter, there is a ‘dotted line’ of reporting from the Programme Officer to both the Head of Programmes and the Director of Programme Impact. Full induction and internal training on all CBM UK-specific tasks, systems and processes will be provided.

Programme Funding Support (75-80%)
• Support scanning for suitable new funding opportunities, and create clear summaries of donor requirements.
• Keep the Programme Funding team, and each proposal development team1, highly organised, enabling efficient progress towards a submission deadline. This is likely to include:
o Real-time information management; clear filing, version control and communication
o Tracking progress against agreed actions; following up with reminders
o Using checklists to ensure all important steps are followed
o Facilitating adaptations to the proposal development plan
o Creating user-friendly templates and guidance
o Making arrangements for meetings
o Coordinating review processes.
• Provide practical administrative support to proposal development and stakeholder relationship-building, including:
o Online research about donor / geography / technical area / partners / competitors
o Formatting, proof-reading and/or editing to fit prescribed word / character limits
o Creation of tables, graphics, references from supplied data
o Checking compliance against donor requirements
o Arranging, recording and following up on meetings.
• Data management: Update and maintain Project Management System ‘Global Online’ with information relating to funding proposals, projects, donors and consortium partners (both current and prospective) – everything required prior to handover to Programme Management team for donor contract negotiations.
• Support efficiency and effectiveness of the Programme Funding Team through continual maintenance of and improvements to Programme Funding systems and processes, e.g. updating a proposal resource library.
• Manage provision of compliance information for due diligence processes and proposals as required by donors or consortium leads. Provide this service for other CBM UK teams as well as for the Programme Funding team, as required.
• Carry out other duties as required by the Head of Programme Funding, including support for internal reporting.
Programme Development (PD) Department support (20-25%)
• Make arrangements for events such as internal and external meetings (including recording actions / minutes, and providing for any accessibility requirements), training courses and team building, regular learning sessions, team travel (including bookings and expenses) and occasional international workshops (mostly online).

• Lead on knowledge management for Programme Development (PD) Department including updating PD Handbook and maintaining MS Teams site.
• Support the Director of Programme Impact and Head of Programmes with internal reporting processes; sourcing and collating information.
• Facilitate responses to enquiries about CBM programmes from the public or other teams, and facilitate communication with other CBM UK departments.
• Carry out other duties as required by the Director of Programme Impact, or Head of Programmes, including providing ‘surge support’ to Programme Managers. This could include:
o Practical support for adaptation to new or improved systems / processes
o Preparing materials for presentations or papers for meetings
o Collating information for annual budgeting or project portfolio allocations
o Scheduling and calendar management.
Other
• Work with other teams to maximise cross fertilisation opportunities and integrated working.
• Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM UK.
• Play an active role across CBM UK, promoting positive working and innovation. Cross-team ‘Champions’ groups are one way to do this, e.g. current groups focus on Diversity, Equity & Inclusion; Wellbeing; Safeguarding; Innovation. The social committee is another option.
• Ensure that the values of CBM UK are understood by external partners and always reflected in communications.

We are recruiting for a Temporary Project Support Officer for a high profile social welfare charity. You will be supporting the teaching team to successfully deliver a partnership project they are focussing on . Need strong project experience in planning , delivery and evaluation,

Hybrid working minimum 2 days in the their London office

The Role
Assist with project planning, project delivery and project evaluation;
Provide regular updates on the projects progress, identifying areas that need troubleshooting and areas that could benefit from greater efficiency and effectiveness;
Provide solutions to problems to be discussed and agreed with line manager(s);
Oversee stakeholder roles, responsibilities and expectations and ensure they align with what has been agreed and identify areas that need to be negotiated;
Provide administrative support. For example, responding to emails, phone calls, tracking costs, completing cost forms and submitting costs for reimbursement to the DCMS, and making bookings across an array of areas related to the project.
Ensure the project adheres to applicable legislation (e.g. safeguarding, health and safety).

The Candidate
Project Management
Research
Risk analysis
Report writing
Budgets
Administration
MS office and database experience
Stakeholder engagement

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Governance and Risk Officer (GRO) will provide support to the Head of Governance & Risk by providing administrative and organisational support in all areas of governance and risk by implementing and maintaining risk assurance activities, including the corporate risk registers, policy management, contract review and internal audit delivery.

The GRO will aid in the creation of an assurance function to manage governance, risk and adherence to policies and procedures, and will also support with the administration of the charity’s committees, both at executive and trustee level.

• Involved in ensuring the charity is keeping to the highest standards of corporate governance, and identifying, implementing and tracking changes to procedures to help drive improvements.
• Working with colleagues across all levels and areas of the organisation to promote awareness of good governance and assurance practices.
• Providing administrative support to the Head of Governance & Risk and maintain effective working relationships with stakeholders both internal and external.
• Responsible for creating and maintaining various risk assurance logs and registers and engaging with key stakeholders to drive improvements against those logs.
• Undertaking various administrative tasks and assisting the Head of Governance & Risk to maintain a robust forward plan for the risk and assurance function and various trustee sub-committees.

We are looking for.

• You’ll demonstrate strong administration skills, self-motivated and exceptional attention to detail.

• You’ll have outstanding communication (clear and concise in both written and spoken communication) and interpersonal skills to engage with colleagues at all levels.
• You’re enthusiastic about personal learning and growth – willing to undertake training and an ability to learn quickly.
• You’ll demonstrate excellent administration, planning and organisational skills with the ability to prioritise workloads and meet deadlines.
• You’ll be computer literate and competent in MS Office applications, particularly Excel.
• You’ll have ability to review, analyse and interpret data and act upon the findings.

Why the DofE Award?

• The opportunity to work for a successful and dynamic charity that has the development of young people at its heart.
• Access to a generous benefit, including volunteering leave, generous pension scheme and a healthcare cash plan and employee assistance programme.
• The opportunity to collaborate and engage on national projects with colleagues across the whole charity.
• The ability to work flexibly to meet yours and our business needs.

How to apply

If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.

 If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Applications will close on Monday 5th May – Midnight

1st Interviews will take place: WC 12th May (to be held virtually via Teams)

2nd Interview will take place: WC 19th May (to be held virtually via Teams)

​The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Are you a creative and capable person who loves bringing events to life? Do you have experience organising well-run occasions, managing spaces, and turning great ideas into memorable experiences? If so, we’d love to hear from you!

The Florrie is looking for a reliable, organised, and enthusiastic Events Coordinator to oversee private bookings and help run events in our vibrant new youth space, The Basement, as well as support larger venue-wide events. This state-of-the-art facility features a cinema, radio station, and activity zone, and hosts everything from children’s parties to community conferences.

A Liverpool landmark for over 130 years, The Florrie is a Grade II listed Victorian building and a thriving hub for arts, culture, and community life in South Liverpool. As part of this legacy, you’ll play a key role in ensuring our events run smoothly and reflect the welcoming, creative spirit at the heart of everything we do.

For more information on this role, please find our full job pack attached.

Key Responsibilities

• Coordinate all enquiries, bookings, and events in The Basement, acting as the main point of contact for clients and ensuring a smooth experience from start to finish.

• Promote and maximise use of the space by responding to enquiries promptly, maintaining efficient booking systems, and building relationships with external partners.

• Oversee event delivery, especially children’s activities (e.g. parties, screenings, games), and ensure the space is safe, clean, and ready before and after each event.

• Manage operational logistics including safeguarding, scheduling, risk assessments, and staff support.

• Support charity-wide events and collaborate with Florrie teams to promote use of The Basement across programmes.

• Contribute ideas to improve the customer experience and enhance The Basement’s role as a valued community venue.

Essential Requirements

• Proven experience coordinating youth or community programmes and managing public-facing spaces.

• Strong background in event planning, including working with partners and overseeing venue hires.

• Excellent organisational and administrative skills, with confidence handling schedules, bookings, and budgets.

• Sound knowledge of safeguarding, health & safety, and professional conduct in youth/community settings.

• Effective communicator with the ability to engage children, families, and external partners.

• Flexible and dependable, with availability to work evenings and school holidays.

• Full D1 UK Driving Licence required (no personal vehicle needed).

• Appointment subject to DBS clearance and satisfactory references.

Benefits

The Florrie is a much-loved community hub with a proud history. When you join our team, you’ll be part of a passionate, down-to-earth team that values collaboration, creativity, and community. 

In return, we offer:

• Pension scheme

• Discount in our on-site cafe

• On-site parking

• Development and training

• Access to free wellbeing activities such as yoga, keep fit, walking group, gardening

If you’re ready to take on a meaningful role where your skills will make a difference, apply today!

PINF is the first charity in the UK that exists to support high-quality journalism. We exist at the cutting edge of charity law and need an experienced charity professional to make sure we do things properly. 

As Head of Operations & Governance, you will be responsible for overseeing the back-office operations of the charity. You will be a key point of contact for the team and support the Executive Director to ensure smooth, efficient and compliant operations.

You will be a senior member of the team, responsible for ensuring that PINF operates within its legal and regulatory framework, including in relation to charity, corporate, tax, employment and data protection regulations. The role involves liaising with the Chair, Board of Trustees, Executive Director, legal advisors and regulators to support best practice in financial management, governance, risk management and compliance.  

Duties and responsibilities 

• Financial Management 

• Ensure consistent delivery and quality of finance operations, including transactions processing, which will involve managing a bookkeeping service.

• Prepare and monitor annual budgets, management accounts and project budgets.

• Lead on the financial aspects of fundraising, contract management, and funder reporting. Including managing restricted and unrestricted funding. 

• Oversee the process of preparing statutory accounts, including liaising with accountants and auditors.

• Maintain internal controls and policies to protect assets, prevent fraud, and ensure business continuity. 

• Participate in the Finance & Fundraising Committee and support the Treasurer to plan and deliver meetings. 

• Prepare financial reports for board meetings and engage in board discussions.

• Governance 

• Manage our annual governance cycle, working closely with the Chair, Treasurer and Executive Director to ensure legal compliance and to plan and prepare for Board meetings including taking appropriate minutes.

• Manage the organisational risk framework including identifying emerging risks and working with the Executive Director to mitigate them.

• Companies House and Charity Commission filings.

• Develop and maintain a suite of policy to ensure PINF meets its obligations as a charity and an employer.

• Play an active part in board discussion to support good decision making.

• HR 

• Manage HR across the organisation; ensuring all HR processes and policies are fit for purpose, up to date and adhere to law, and are understood and implemented across the organisation.

• Manage recruitment processes for all staff.

• Manage the annual leave tracker. 

• Operations and administration 

• Ensure the smooth running of the organisation by leading operational planning and monitoring progress.

• Lead on relationships and contracts with external suppliers and contractors.

• Ensure PINF has appropriate insurance cover. 

• Occasional support with charitable activities (meetings, events, publications, etc.) 

Requirements  

• A professional qualification in finance, management, law, or a related field and at least five years’ experience relevant to this role.

• Deep understanding of good governance and best practice in the charity sector.

• Understanding of relevant laws relating to employment, data protection and running a charity. 

• Sympathy to the aims and objectives of PINF. 

• Full professional proficiency in English. 

• Right to work in the UK. 

Skills and attributes 

• Experience of managing charity finances and budgets (Essential). A related finance or accountancy qualification would be desirable. 

• Experience of managing operations in a comparable charity or business, with both strategic and day-to-day operational responsibilities. 

• Developing HR processes and policies and taking the lead in implementing these across an organisation. 

• Developing processes and procedures and making improvements for efficiency and impact. 

• Experience of working closely with trustees, non-executives or senior leadership teams.

• Strong oral and written communications skills, including having the confidence to use your expertise to provide feedback and constructive challenge to senior leaders.

• Excellent problem-solving and interpersonal skills. 

• Ability to work remotely and independently and to collaborate with others. 

• Enjoy being the key point of contact and support in a small, remote team. 

• Ability to stay on top of your workload by using relevant software (including Microsoft Office and finance software such as Xero), keeping accurate and up-to-date records, and prioritising between competing tasks. 

Please apply using Charity Job. Once you click apply you will be prompted to upload your CV and answer an application question in up to 5000 characters: What do you see as the main challenges facing PINF as a small but ambitious charity, and how will you use your experience to address them as Head of Operations & Governance? 

People & Operations Officer

Florence Nightingale Foundation

London/Hybrid with 3 days a week in the office in SE1 1SZ

Full time (35 hours per week) with flexible working

Fixed term contract for 18 months with potential for extension

Salary £36,271

Excellent benefits including annual leave allowance starting at 27 days, pay progression scheme, flexible and hybrid working, employer pension contribution, death in service policy, personal and professional development opportunities, and Employee Assistance Programme

Are you proactive and self-motivated and do you actively look for opportunities to make improvements and efficiencies?

Charity People are delighted to be working with Florence Nightingale Foundation (FNF), a UK-based charity that supports nurses and midwives to promote health, improve care and save lives, to recruit a People & Operations Officer.

Inspired by the work of Florence Nightingale, FNF is a voice for the nursing and midwifery profession and is working across the UK and internationally to reach one million nurses and midwives by 2027: enabling nurses and midwives to connect, lead, and influence healthcare.

FNF's focus is on improving health, clinical outcomes and patient experience, through building nursing and midwifery leadership capacity and capability. They also work to convene and support nurses and midwives to shape the health and care policy agenda, and create a future where nursing and midwifery perspectives are valued and policies are informed by the professions' evidence, expertise and needs.

The People & Operations Officer will join a busy operations team. This is a new, multifaceted role, with responsibility for looking after the team and the smooth and safe running of the FNF office and operations.

Key responsibilities

• Office and IT Management: Oversee day-to-day office operations and ensure a productive working environment, including office management and maintenance, supplies, IT systems, and coordination with external providers.
• Health and Safety: Conduct and support risk assessments, maintain incident reporting systems, and act as a trained fire warden and first aider (training provided), ensuring compliance with relevant legislation and audits.
• HR Administration Support: Coordinate recruitment administration, onboarding of new staff, HR data reporting, administration of annual leave and other benefits, HR system maintenance, and maintenance of employee records in alignment with internal policies and regulation.
• Policy, Governance and Operations Support: Assist and coordinate with policy review and development, and provide general operations support including event logistics and administration, coordinating meetings and taking minutes.

The People & Operations Officer will have proven experience of working in a varied operational role within the non-profit sector. You will have demonstrable experience in and/or an understanding of health and safety management, as well as experience of managing relationships with vendors. The ideal candidate will have experience of supporting HR processes and activities, reviewing and improving processes and experience developing and implementing policies and procedures (desirable).

With excellent attention to detail and exceptional administration skills, you will be confident and committed to suggesting improvements and in developing initiatives that will continually improve efficiencies and ways of working throughout FNF. You will have strong written and verbal communication skills to interact with people internally and externally and will demonstrate a high level of integrity and professionalism. The People and Operations Officer will have a working knowledge of MS Office and strong digital administration and CRM skills (ideally Salesforce). You will be highly organised with the ability to mutli-task and prioritise to meet deadlines whilst being adaptable and flexible.

If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.

How to apply

Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 5pm on Tuesday 20 May with interviews scheduled for Thursday 5 and Friday 6 June.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The Healthwatch Service Manager will have significant knowledge of health and social care services and community engagement including working with people who use services. Exciting opportunity to manage the Healthwatch North Northamptonshire Service.Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.

The Service Manager will also be able to lead all the key functions of Healthwatch including:

· Providing an effective Information & Signposting service for the public.

• Priority Research Projects

• Gathering Public and Patient Experiences

• Proactively managing Community Engagement & Outreach work

• Meeting Enter & View requirements

• Promoting and supporting Volunteering

We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident manager who is credible and can lead an effective work programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.

Service Manager: Healthwatch North Northamptonshire

Background

Healthwatch North Northamptonshire is one of more than 150 local Healthwatch formed in response to the Health and Social Care Act 2012.  Healthwatch represents the views and experiences of local people and help communities to exercise greater choice over the services they receive.

Healthwatch North Northamptonshire will champion the health and social care needs of our communities, acting as an independent local voice and ensuring that services meet the needs of our communities and remain high quality.

Our vision is to inspire positive change in North Northamptonshire’s health and social care service through effective community engagement and ensure people and communities have a strong voice to influence and challenge how health and social care services are provided.

We hope to ensure that Healthwatch North Northants has a strong presence, with an effective, proactive and independent local voice.  We act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.

Job Purpose:

To lead and manage all aspects of the Healthwatch North Northamptonshire service in line with statutory duties, service specification, performance requirements and in line with the values and objectives of Support Northamptonshire.

Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.

We hope to carry out this work in North Northamptonshire through specific ways:

· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.

· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.

· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.

· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond. 

· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.

KEY TASKS:

To work closely with the Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:

1. Fulfil Healthwatch NN’s statutory purpose, contractual requirements and its strategic and operational plans and objectives.

2. Contribute and challenge at a strategic level, influencing and shaping decisions made by commissioners and providers, in line with the vision and priorities of Healthwatch NN.

3. Implement a project management approach to the design and delivery of all workplan activity and deliver on respective programme areas including:

• Providing an effective Information & Signposting service for the public.

• Priority Research Projects

• Gathering Patient Experiences

• Proactively managing Community Engagement & Outreach work

• Meeting Enter & View requirements

• Promoting and supporting Volunteering

4. Coordinate all statutory functions including enter and view visits, information requests, escalations to Healthwatch England, and the coordination of intelligence gathering from a range of sources including the Information and Signposting function, and the NHS Complaints Advocacy service. ·

5. Work closely with the Care Quality Commission, Experts by Experience representatives, Social Service Quality Inspectors and any other stakeholders that perform a quality or inspection role to ensure coordination of activities and awareness of each other’s workplans. ·

6. Lead on all communications with Healthwatch England, the CQC and other national partners, ensuring the timely distribution of intelligence collated locally, and escalating matters of serious concerns.

7. To lead and undertake research and issue led investigations. in priority areas, provide quantitative and qualitative analysis on key data, ensuring projects and reports are achieved on time and to a high quality and that recommendations are reported and reviewed.

8. To develop a core team of community volunteers who can support and contribute to the work of Healthwatch NN and support them to be proactive and enthusiastic in fulfilling their roles.

9. To represent and promote Healthwatch NN with the NHS, Local Authority and Third Sector stakeholders and

10.  Deliver presentations and progress reports at key statutory bodies including the Health & Well Being Board, Health & Care Partnership and Overview and Scrutiny Committee as required.

11.  Act as the central point of contact for key stakeholders, commissioners, and service providers and sit on issue led boards and networks and attend such meetings when deemed it could add value to the work of Healthwatch.

12.  Ensure effective working relationships are in place with neighbouring Healthwatch, and explore opportunities for cross boundary working and joint utilisation of resources. and ensure appropriate protocols are in place for collaborative working. ·

13.  Identify, advance and manage collaborative relationships with key strategic stakeholders and partners to achieve our statutory roles (including voluntary sector, statutory agencies and other local Healthwatch)

14.  Act as ambassador for Healthwatch NN, working with other organisations and bodies as appropriate, taking part in external working groups and events to further the work and reputation of the organisation.

15.  Lead and develop and maintain productive networks, relationships and partnerships with key stakeholders and other appropriate bodies and organisations. 

16.  Where deemed appropriate, prepare formal requests for information to providers and commissioners, and keep a record of requests and timelines for responses. Identify appropriate actions when a late or insufficient response has been received, including onward referral to the Health Overview and Scrutiny Committee. ·

17.  Identify gaps in the knowledge of Healthwatch North Northamptonshire about the health and social care needs of local residents and look to address these, particularly working with key partners. ·

18.  Assess local strategies and policy documents, to identify gaps where local public concerns are not being addressed.

19.  Adopt an effective and shared approach to information management with appropriate sharing of data to avoid duplication, misinterpretation or underuse of data. ·

20.  Work with the team to identify gaps in service provision and alert local commissioners of any such gaps.

21.  Act as the central point of contact for all incoming press enquiries and be available to provide comments when health and social care related articles appear in the news, or direct enquiries to Senior Management where appropriate.

22.  Act as the central point of contact for any complaints made against Healthwatch North Northamptonshire and escalate accordingly to internal policies.

23.  Deliver key performance targets and ensure contract monitoring reports are produced in a timely manner.

24.  Manage the Healthwatch NN website and social media , production and publication of reports and all external materials and content.

25.  Line manage Healthwatch NN staff and carry out supervisions and appraisals in line with Support Northamptonshire policies and procedures

26.  Working with the relevant staff ensure the necessary infrastructure, resources and relationships are in place for the effective and efficient management of Healthwatch NN.

27.  Ensure compliance with all Support Northamptonshire policies and procedures

The ideal candidate for this role:

· Is passionate about social justice and addressing health inequalities

· Has experience of co-production and best practice in community engagement

· Is knowledgeable about key health and social care services.

· Is an experienced manager who is driven to manage a small team to capture views and experiences of local health and care services and produce recommendations for change to reflect what people tell us.

· Has the skills and confidence to influence change by working in partnership with other organisations and system partners

Overview of the International Chief Support Officer

The International Chief Support Officer will assume responsibility for all central operational functions across the organisation, namely HR, Finance, Facilities, Technology and Data. 

This position will ensure that the organisation’s distinct Christian identity, operational excellence and resource efficiency, is maintained globally.  

This role is an exciting opportunity for a passionate and organised person to join our growing charity, to support our Membership Programme Manager and the development of the Membership, in driving forward our mission to transform kids’ health through school food and food education.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This role is key to helping us grow and empower our school and chef partners through our Membership. You’ll work closely with the Programme Manager and Procurement Manager to improve the membership offering and build a strong community of schools, chefs, and suppliers.

Your work will be varied, from managing membership administration to building supplier relationships and helping with communication between schools and stakeholders. As the membership grows, you’ll work with the team to help improve the support, networks, and systems available to members. You’ll also help with ensuring suppliers meet safety standards, deliver great produce, and offer reliable service.

In addition, you’ll assist with organising our member events, from planning and logistics to coordinating attendees and making sure everything runs smoothly.

You will be a confident communicator who is happy gathering information from our team, suppliers and school chefs, with an ability to translate data for the continued improvement of the membership. The role will cover everything from basic administration tasks, to visiting schools, helping to create resources and supporting our procurement processes. 

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

Key responsibilities:

• Manage membership administration, including onboarding new members, staying in touch regularly, coordinating internal support for membership needs, and tracking renewals.

• Support the creation of resources, guides, and training materials for members.

• Assist with the planning and delivery of events, training days, and conferences for members and stakeholders. 

• Help grow the membership by contributing to its development, identifying new partners that align with our mission, and supporting our efforts to expand.

• Support the Procurement Manager with preparing and delivering compliant procurement processes, from drafting documents to reviewing submissions.

• Work alongside the Procurement Manager to build strong relationships with partner chefs, identify new suppliers, and understand produce requirements.

• Manage supplier relationships, including visiting suppliers, checking accreditations, conducting research, and ensuring due diligence.

• Gather, analyse, and report data to support and help grow the membership.

• Provide general administrative support for the membership team, such as organising meetings, booking rooms, and taking minutes.

• Proofread and format documents as required.

• All other tasks as reasonably required - we’re a supportive, collaborative team who are all unafraid to jump in and support each other when needed.

Essential skills & experience:

• You have an interest and belief in our mission, to improve kids' health through improving food and food education in schools.

• You are organised, methodical, strong on detail and data-driven

• You have experience managing a diverse workload and are able to map out deadlines and plan ahead.

• You have strong administrative skills and are comfortable managing processes, scheduling meetings, minute-taking, and formatting documents.

• You are a strong communicator with experience working with multiple stakeholders.

• You have the ability to listen, understand and interpret customer requirements 

• You are self-motivated, customer-focused and driven.

• You are confident using technology and are open to learning new digital systems and tools.

• You are passionate about food and want to make an impact.

Desirable:

• You have some experience planning events, training, or networking activities.

• You have some membership experience, including developing relationships and supporting membership needs.

• The ability to contribute to the creation of training materials or resources that add value to the membership programme.

• An understanding of the challenges and opportunities of working in school food and school catering work environments

• A basic understanding of food supply chains or the food industry, especially in schools and catering.

• Familiarity with data reporting tools, dashboards, or visualisation software

• Knowledge of procurement processes, including preparing tender documents, assessing suppliers, and carrying out due diligence.

• You are curious, keen to learn and enjoy problem solving.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays with 3 additional office closure days over the Christmas period, a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please click on the Redirect to Recruiter link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Successful candidates will be invited to attend an in-person interview at our office in Brixton, London to take place on Fri 16th May 2025 and will include a 60-minute interview, a 15-minute administrative task, and a 30-minute informal chat with a team member.

Expected duration of this application process: 4-6 weeks

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.