Administration support jobs

Our Supporter Care Assistant plays a pivotal role at War Child as the first point of contact for many of our supporters and the general public. We’re looking for someone who is ambitious, proactive and passionate about fundraising: someone who believes in creating a personal and rewarding experience for the UK public to make a difference to the lives of the world’s most vulnerable children. If you are a confident, friendly and empathetic individual who is passionate about great customer care, and building strong, loyal relationships, we want to hear from you!

Part of the Supporter Engagement Department but working across the organisation and the wider War Child family, you’ll be joining a team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. The Supporter Care Assistant deals with a wide range of fundraising enquiries through phone, email and post: this is a varied role where no two days are the same. You’ll be supporting our vital work by providing timely, compassionate and appropriate communications, as well as ensuring efficient administration of donations and maintenance of accurate database records.

We’ll need you to be able to work on a Monday, as it’s our busiest day in the team. A regular on-site presence is essential too as managing the incoming post is a core part of the role, so we’ll need you to be based in our London office for a minimum of one day per week. You can work remotely on other days if you choose and we are happy to consider other flexible working arrangements.

What we're looking for

Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our careers site.

• Experienced in delivering high quality customer or supporter care using phone and email that informs, motivates and inspires others; charity/NGO sector experience would be an advantage but not essential to be considered for this role.
• A natural people-person, who is friendly, empathetic, and enjoys communicating with supporters over the phone and in writing. 
• Experienced in carrying out administration tasks and processes, with good knowledge of Microsoft Office.
• Highly organised and have a ‘can do’ attitude, proactively looking for ways to improve the support on offer.
• A flexible  and diligent team player, able to work under your own initiative, take instructions from others, and go the extra mile to service supporter needs.
• Strong and proactive in your approach to managing your own workload, able to work to tight deadlines and multitask at short notice in a busy environment.
• Experienced in using CRM databases to record information promptly and accurately.
• Able to demonstrate excellent written and spoken English with a confident and professional manner on the phone and in person.
• Someone with excellent attention to detail and good numeracy skills.
• Passionate about supporting and helping others.

What we can offer you

At War Child, we genuinely value different ways of working. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.

Accommodation Support Worker(Future Roots 2 Project) 
Salary Banding: £28,050 per annum with potential to progress through salary band.  Plus additional payment for overnight shifts on occasion.  (£85 per night shift required / £50 per on call shift)
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week 
Location:Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required  - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.

Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.

How will you make a difference? 

You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and  you will be instrumental in ensuring that those living in the house accept and abide by the house rules. 

The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increase with service up to max of 28 days) 
• An additional annual leave day on your Birthday
• Holiday Purchase Scheme
• Access to Blue Light discount card 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• BHSF & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

What will you be doing? 

• Manage a varied caseload with differing timescales and deadlines.
• Be involved in the screening and interview process of potential new Housemates.
• Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
• Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s training package. This work will include support around:
• Understanding their rights and responsibilities in relation to accommodation.
• Understanding how their choices and behaviour impacts their situation.
• Providing advice and support around wellbeing and health.
• Provide guidance and assistance in achieving further education, obtaining an apprenticeship, voluntary and paid employment.
• Financial support around areas such a rent, budgeting and income.
• Practical Life skills
• Provide advice and assistance with any other support needs that arise, referring and liaise with other agencies
• Providing group sessions on relevant topics.
• To address breaches of house rules and unacceptable behaviour, including issuing verbal and written warnings to young people in line with hyh policies and procedures.
  • To identify any risk factors and ensure appropriate measures are in place
  • Report any safeguarding concerns to your line-manager and refer as appropriate.
  • Provide additional ‘sleep in nights’ as and when required.
• To work collaboratively with the other Accommodation Worker/hyh staff to ensure consistent, high-quality support is provided to all Housemates.
• Ensure all service administration tasks are completed to a high standard and in a timely manner.
• To promote and facilitate Youth Engagement across the service.
• Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
• Ensure all service administration tasks are completed to a high standard and in a timely manner.
• After probationary period has been completed, take part in the on-call rota.

What can you bring to the team?

• Candidates Must have a full clean driving license and use of own vehicle for business purposes
• Able to demonstrate an understanding of the problems facing homeless young people.
• Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
• Excellent understanding of confidentially with strict professional boundaries and personal integrity
• Excellent planning, organisational & time management skills
• An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable) 
• Have a flexible working approach to the needs of the service users.

Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Application and Interview Process 

To apply please go to our website and click the link to apply.  We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV.  Please ensure you upload these to our recruitment portal.

Recruitment morning will be held on 24th February 2026 and if successful there will be a personal interview stage held on a date to be confirmed.    If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

Can you help us?

 We are seeking a dedicated administrator to join our team and provide essential administrative support to our Specialty Training portfolio. As our Specialty Training Assistant (Exams), you will be responsible for the administration of high-stakes membership examinations, ensuring the integrity and efficiency of the College’s assessment processes. You will manage examination databases and question banks, process candidate applications and requests, and support the coordination of exam-day logistics, including digital platform setup. You will also support governance activities and contribute to continuous improvement initiatives to enhance exam delivery. To thrive in this position, you will need to be highly organised, meticulous, and confident in handling complex processes under pressure, with strong communication skills and proficiency in digital systems to deliver a seamless experience for candidates and stakeholders.

Are you an organised, compassionate leader who thrives on making a difference in your community? Hornsey Foodbank is seeking a proactive Foodbank Coordinator Manager to oversee our daily operations, support volunteers and ensure the smooth running of the food bank,and strengthen our partnerships across the local area. The job is home-based but must be able to attend Hornsey Foodbank, Middle Lane Methodist Church, N8 as required.

About the Role

This is a new and vital role for Hornsey Foodbank, leading the smooth running of our operations and supporting our volunteer team. You’ll manage stock and ordering, coordinate volunteers and, ensure safe and compliant practices and help build positive relationships with our partners, donors, and community.

What You’ll Do

• Manage and support our dedicated volunteers.
• Oversee stock control, ordering, and relationships with suppliers.
• Ensure our processes (including volunteer management, day-to-day finance, and safeguarding) run smoothly.
• Act as the first point of contact for partner agencies and the public.
• Maintain strong operational standards, including food hygiene and data protection.
• Support Trustees with reporting, compliance, and communication.

What We’re Looking For

• Experience of managing or coordinating volunteers.
• Excellent organisational and administrative skills.
• Confidence managing stock, ordering, or logistics.
• Strong communication and people skills.
• Understanding of safeguarding, GDPR, and inclusive practice.
• A proactive, practical, and collaborative approach.
• Confidence using Microsoft Office or similar tools.

Desirable:

• Experience in foodbank, charity, or community work.
• Knowledge of food safety or health & safety.
• Experience with digital rota systems.

What We Offer

• A supportive and inclusive team environment.
• Flexible working arrangements.
• The opportunity to shape a new role and make a tangible impact locally.
• Ongoing training and development.

Please apply by sending a CV and a cover letter (no more than two pages) explaining how your experience and skills (including those gained through non-paid work) relate to the job description.

Location: On-site at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. Please note due to our rural location, it is essential that you to have the ability to travel reliably to the training centre.
Hours: 37.5 hours per week (Monday - Friday)
Contract Type: Permanent
Salary: £25,288
 
Are you a talented admin professional with outstanding customer service skills who is passionate about making a difference, this could be the role for you!
 
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
 
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Administrator to join our dedicated fundraising team.
 
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
 
What you will do
 
You will play a vital role within our Supporter Services function as part of the Individual Giving Team. You will be responsible for the excellent supporter care of our donors and for maintaining the accuracy and integrity of personal data held on Canine Partners’ primary customer relationship management (CRM) database. You will manage general administrative duties such as the daily banking processes, tasks and routines liaising with colleagues. You will support the Individual Giving team by managing the data administration in various areas including the Sponsor a Puppy Scheme, distributing welcome packs and other information. This is a great opportunity for someone wishing to start their career in the charity sector, where you can attend events, interact with supporters and play an important part in raising income, improving our systems and seeing the results of your work.
 
What we’re looking for:

• Excellent written and verbal communication skills
• Knowledge of database systems and experience with database administrations and data entry.
• Proficient in the use of all Microsoft Office applications.
• The ability to write reports and evaluations using data.
• Excellent customer service skills and a commitment to excellence in supporter relationship management.
• Great interpersonal skills; strong team working skills, able to work collaboratively with colleagues.
• Excellent time management skills including managing multiple tasks simultaneously and work to deadlines.
• A proactive self-starter, able to use initiative to resolve problems and create solutions to improve results.
• Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
 
We can offer you:
 
• 33 days annual leave allowance (inclusive of bank holidays)
• Pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
• Flexible working hours
 
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
 
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
 
Closing date: 2nd February 2026
First interviews are scheduled to take place on 9th February 2026 via video call.
Second interviews are scheduled to take place on 16th February 2026 in person at the National Training Centre.
*These dates are subject to change.
 
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
 
REF-225 815

We are looking for an effective and flexible service delivery assistant to cover a fixed term 6 month secondment in Lancashire. The role will initially be temporarily working from home with any future office base to be confirmed. Therefore, you will need to live within a commutable distance to Lancashire.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

This role provides help and support to our frontline services, to deliver an effective service by processing referrals in a timely manner, processing post and responding to miscellaneous

enquiries, delivering our social media strategy and contributing to wider engagement - particularly with children and young people.

Although we intend to appoint one person to this role, the responsibilities are divided across two service areas: 25 hours per week will support our Children and Young People's Services, and 10 hours per week will support the Lancashire Sexual Violence Service. For contractual purposes, this will be issued as two linked contracts- one for 25 hours and one for 10 hours.

Key Responsibilities:

• Process referrals into the service and upload to the CMS in a timely manner
• Plan and publish regular updates on the service's social media platforms
• Respond to general enquiries and provide accurate information
• Remain up to date with organisational and professional policies, procedures and best practice and legislation connected to your work
• Work closely with the Operations Manager on developing and delivering online and in person engagement strategies

About You:

Ideally, you will have work experience providing administrative and client facing support in a service working with vulnerable and/or traumatised clients. You will be accustomed to data entry into case management systems and able to tailor your approach to meet priorities like service level agreements (deadlines). You will also have experience using and delivering targeted messages on social media and feeding into engagement and outreach strategies.

You will need:

This role can involve regular travel across Lancashire, and due to the wide geographic area we cover, you will need to have reliable means of travelling across the county.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Administration Manager

Are you looking for a role that will enable you to fully utilise your talents in a forward thinking and supportive independent charity?

Do you have the skills, experience and personal qualities necessary to provide superb, highly organised and professional HR, office and people management administration support?

We are looking for an Administration Manager to join the team in this part-time working role.

Position: Administration Manager

Location: Exeter

Salary: £31,974 FTE (£19,184 for part-time)

Hours: 21.75 hours per week (flexi time available)

Contract: Permanent

Closing Date: 12 noon Monday 23rd February

Interviews:  Friday 6th March

The Role

You will manage the relationship with external HR consultants, ensuring all HR policies and procedures meet statutory and legal requirements. You will lead a small support services team, oversee office and administrative services, and provide key support to Executive Management and our Board of Trustees.

You will also ensure the office environment is safe, inclusive, and cost-effective, creating a positive working environment for staff and stakeholders.

Why Work Here?

• Opportunity to play a central role in shaping and supporting the charity’s operations.
• Be part of a collaborative staff team, in a positive working environment with engaged Trustees and staff.
• Play a key role in helping to make a positive difference for Devon’s rural and coastal communities

About You

We are looking for a strategic thinker with hands-on-skills, able to think clearly under pressure, work to deadlines and balance competing priorities

You will have experience of:

• Writing policy and procedure documents and reports
• Working in a professional administrative management role
• Providing support and advice to managers and staff on a range of personnel issues
• Health and safety in a workplace environment, including undertaking risk assessments
• Using Word, Excel, PowerPoint and Outlook to a high standard
• HR management and delivery
• Managing a staff team enabling people to achieve their potential
• Formal minute taking

About the Organisation

Join an independent charity that helps to enable and empower communities across Devon to tackle insecurities and inequalities that can arise from living in a rural county.

The organisation is an equal opportunities employer and strive to create a working environment where everyone can make the best use of their skills, free from discrimination or harassment. Applications are welcomed from all sections of the community.

You may have experience in areas such as Admin, Administration, Administrator, Admin Manage, Administration Manager, HR and Administration Manager, Personnel, People Officer, HR Officer, Office Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Worker Job Description - Upper Sydenham, Lewisham

Support Worker

Location: Upper Sydenham, Lewisham, Greater London, United Kingdom

Salary: £27,367.00 per Annum

Employment Type: Full-time, Permanent

About the Role

We are seeking a compassionate and dedicated Support Worker to join our team in Upper Sydenham, Lewisham. This is a fantastic opportunity to make a real difference in the lives of individuals within the community, supporting them to live independently and with dignity. Your role will be central to the success of our PLUS programme, where your skills and commitment will directly impact the wellbeing and quality of life of those we support.

Key Responsibilities

• Provide personalised care and support to individuals with varying needs, including physical disabilities, mental health challenges, and learning difficulties.
• Assist service users with daily living activities such as personal hygiene, meal preparation, medication administration, and mobility.
• Encourage and promote independence and social inclusion by supporting service users to access community resources and engage in meaningful activities.
• Maintain accurate and confidential records of care and progress in line with organisational policies and regulatory requirements.
• Collaborate with healthcare professionals, social workers, and family members to ensure a holistic approach to care.
• Follow health and safety procedures to maintain a safe environment for service users and colleagues.
• Participate in training and development opportunities to enhance your skills and knowledge.

Candidate Requirements

• Previous experience in a support worker role or similar within health, nursing, social care, or charity sectors is desirable.
• An empathetic, patient, and respectful approach to supporting vulnerable individuals.
• Good communication and interpersonal skills, with the ability to build trusting relationships.
• Flexible and adaptable to meet the varying needs of service users.
• Basic literacy and numeracy skills; willingness to undertake formal qualifications such as NVQ Level 2 or 3 in Health and Social Care is an advantage.
• Understanding of safeguarding principles and commitment to promoting the welfare of vulnerable adults.
• Ability to work both independently and as part of a team.
• Enhanced DBS check clearance (or willingness to undergo one).

Benefits

• Competitive salary of £27,367 per annum
• Permanent, full-time position offering job security and career progression
• Comprehensive induction and ongoing training to support your professional development
• Supportive and inclusive working environment with a focus on wellbeing
• Opportunities to contribute to meaningful community projects and charitable initiatives
• Generous holiday entitlement and pension scheme

Why Join Us?

At our organisation, we are passionate about delivering outstanding care and support to those who need it most. Joining our team means becoming part of a friendly, values-driven community that prioritises respect, dignity, and empowerment. If you are motivated to enrich lives and thrive in a rewarding role within the health, nursing & social care, or charity sectors, we would love to hear from you.

How to Apply

To apply for this exciting Support Worker opportunity, please submit your CV and a covering letter outlining how your skills and experience meet the requirements of the role. We look forward to welcoming a new member to our dedicated team in Upper Sydenham.

This is not a typical administrative role. As General Administrator at New Citizens’ Gateway, you will be at the heart of a charity that believes everyone deserves safety, dignity and the opportunity to thrive.

Every day, your work will directly support refugees and people seeking asylum as they rebuild their lives in the UK. From being the first welcoming point of contact at reception, to supporting frontline staff, managing communications and keeping vital systems running smoothly, you will play a key role in ensuring our services are accessible, effective and compassionate.

You’ll be joining a small, dedicated team where collaboration, respect and inclusion are not just values on paper, but how we work in practice. Your organisational skills, attention to detail and ability to juggle priorities will help enable our advisers, youth workers and mental health teams to focus on what matters most — supporting people in need.

In return, we offer:

• Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)

• 6% employer pension contribution to help you plan for the future

• A friendly, inclusive and supportive team culture

• Meaningful work that makes a genuine difference to refugees and asylum seekers

• Regular supervision and ongoing support in a collaborative environment

• A strong commitment to equality, dignity and respect in the workplace

This role is ideal for someone who wants their work to have real social impact, enjoys variety, and takes pride in being the backbone of a busy, mission-driven organisation.

If you are motivated by purpose, comfortable working with diverse communities, and want to contribute to meaningful change, we would love to hear from you. Interview date 09/02/2026

JOB DESCRIPTION:Payroll & Accounts Administrator 

• Responsible to Payroll Manager 

• Responsible for Payroll, Staff Expenses, Accounts Payable and other admin duties. 

• Salary for a FTE £27,000 to £30,000 (Pro rota for part time hours) 

• Location: On-site/Head Office, Pelham Road, Nottingham

• Hours per week required: 52.5 in total across two vacancies

• Two vacancies available: 30 hours or 22.5 hours per week (Monday-Friday/Specific days/hours to be confirmed upon successful appointment) 

OVERALL PURPOSE OF POST: 

To provide professional, proactive and comprehensive Payroll services for management in the support of over 300 staff. The role will focus on all payroll related activities for Care Staff across all areas of the organisation. 

In addition, the post will provide any required by the Payroll Manager in relation to any other payroll tasks across TuVida. 

To also oversee the administration of funds spent by departments to ensure all spend is withing policy, approved and backing receipts / invoices received. 

The role also support the day-to-day finance administration of supplier invoices, supplier payments and reconciliations. 

PRINCIPAL DUTIES AND RESPONSIBILITIES: 

• Timely completion of all administrative activities to support the payroll process including collating and reviewing payroll information in line with the necessary time line, preparing the payroll file for signature and audit purposes, submitting the payroll file for payment processing and responding to any queries received from care staff. 

• Manage the distribution of payslips ensuring data compliance is met. 

• Accurately maintain employee data in all systems including Sage Payroll, Webroster and the National Minimum Data Set. 

• Produce all regular weekly and monthly reports and ad-hoc request to support the Operational Teams and Senior Leadership Team. 

• Support the annual leave for care staff including the calculation of entitlement each year. 

• Undertake electronic filling, photocopying and general administrative duties as required in the support of payroll. 

• Set up new starters in payroll ensuring all necessary paperwork is received 

• Support Care Staff induction process regarding payroll matters 

• Process leavers through payroll including final payments and holiday adjustments 

• Ensure that sickness is paid in accordance with current regulations and company policies 

• Manage the Soldo account ensuring account holders receive the funds needed once approved. 

• Ensure all spend on Soldo, Credit Cards and Petty Cash is reconciled each month with backing of all spend. Includes preparation of required Sage Accounts posting. 

• Processing supplier invoices and maintaining accurate records 

• Managing supplier statements and supporting accounts payable processes 

• Preparing payments for approval and maintaining payment records 

QUALIFICATIONS & REQUIREMENTS 

The ideal candidate must be able to demonstrate: 

• Previous experience in accounts administration, bookkeeping and payroll. 

• Able to demonstrate knowledge and experience with Payroll and payroll systems desirable but not essential as training will be provided. 

• Able to demonstrate understanding of confidentiality. 

• Experience of providing Payroll support to organisations with headcount over 200 desirable but not essential. 

• Computer literate. 

• Possess a good understanding of Microsoft Office (including Excel). 

• Excellent communication skills are essential. 

• Able to deal with Care Staff with a sensitive and understanding approach. 

• A practical approach when managing tasks and time 

• To be able to work as part of a team, supporting colleagues and providing a flexible service 

• To respect the personal choice of lifestyles of colleagues, carers and people with care needs, ensuring that equal opportunities principles are applied at all times 

• To treat each individual with dignity & respect 

OTHER TASKS To carry out any other reasonable tasks as required at the discretion of the Director of Finance and Payroll Manager. 

London National Park City is looking for an organised and adaptable Administration Manager to join our small staff team. This permanent role is essential to strengthening the infrastructure that enables our volunteer Ranger community and partner groups to make neighbourhoods across London greener, healthier and wilder.

As our Administration Manager, you'll be the operational backbone of our organisation – managing our CRM and internal systems, maintaining policies and procedures, and ensuring our staff and 150+ volunteer Rangers have seamless access to the information and resources they need. You'll work across all areas of our operation, from supporting Ranger onboarding and events to assisting with Board meetings and partner communications.

London became the world's first National Park City in 2019, and we are a long-term grassroots movement connecting people and nature across the capital. This role offers the opportunity to help scale our impact, fixing what needs fixing and structuring our work so more communities can take the lead in transforming their local areas.

You'll be an experienced administrator who excels at managing multiple information sources, planning ahead, and making smart decisions about systems and processes. You'll be disciplined and organised with excellent communication skills, but also creative and willing to chip in wherever needed.

You do not need a university degree to apply for this role, and we'll provide you with additional training and mentoring as you develop your skills.

No recruiters please – direct applications only.

Responsibilities

You will be responsible for managing our internal systems, record keeping, data management, and will provide support for our Ranger and Communications team.

You will work directly with each of our staff, to ensure that they have access to the information and resources that they need to operate effectively, and will keep our policies and procedures up to date. 

You’ll provide additional support as part of the wider staff team for external events and communications, and support board and working group meetings.

• Managing our internal CRM, ensuring information is well structured, records are consistent, up to date and appropriately secure and accessible.

• Liaise with Rangers and other volunteers to ensure that their records are up to date and they have access to all the internal resources that require.

• Support our Community Director in organising Ranger recruitment, inductions, and onboarding.

• Support in organising external events for Rangers and volunteers as part of our seasonal Ranger programme, and Festival events through the year.

• Manage travel arrangements, ticket booking, and tracking attendance at organised Ranger events and Field Trips.

• Support our Executive Director and Community Director in external meetings and communications with partners and supporters.

• Assist in organising Board and Working Group meetings, preparing agendas, taking minutes, and tracking actions.

• Provide regular updates to our staff team and Ranger community on your projects and activities, and overall progress on our programme goals.

• Contribution to half yearly progress reports and final project reports for external stakeholders and funders.

You will report to the Executive Director and work closely with your colleagues in our staff team and with our wider group of volunteers.

Candidate Profile

We’re looking for an organised, thoughtful and considerate colleague who will help us better support our Ranger community, and extend the reach and effectiveness of our staff team.

You will have the following experience:

• Experience in an equivalent administration or operations role, or demonstrable experience of transferable skills.

• Experience working with an online CRM system, such as Monday or Hubspot, as well as proficiency with Google Drive or other office applications.

• Demonstrable experience of supporting a small distributed staff team, and working with volunteers will be a distinct advantage.

• An ability to communicate and coordinate with a wide range of people at all levels of a variety of organisations.

• Excellent oral and written communication in a clear, concise, accessible and effective manner.

• Fluency in English, both spoken and written, is essential.

• Ability to effectively plan and prioritise workload within deadlines, and to set and meet high standards of delivery.

• Commitment to the vision of London as a National Park City and the success of the Ranger Programme.

Not sure you tick all the boxes? Please apply anyway as we want to hear from a wide range of potential candidates.

Diversity and Inclusion

We actively welcome applications from people of all backgrounds, particularly those from underrepresented, disadvantaged, and marginalised communities. We believe diverse perspectives and lived experiences strengthen our ability to serve London's communities effectively. 

We are committed to making reasonable adjustments throughout our recruitment process and in the workplace to ensure everyone can participate fully and carry out their duties. If you have any access requirements or additional needs, please let us know at any stage so we can work with you to provide appropriate support.

Salary and benefits

You will be joining and fully participating in a unique and inspirational community of changemakers and storytellers, active across London and increasingly around the world. We pay all of our staff at least the London Living Wage.

This is a permanent role and the salary range is £30,000 to £34,000 dependent on experience. This may be a part or full-time role and we are open to applications for flexible working arrangements.

You will have 25 holiday days allowance per year (pro rata for part-time staff).

Following successful completion of a 3 month probationary period, we will enrol you in our Nest pension scheme, and will make additional payments of 4% as long as you contribute 4% of your salary each month.

This role will predominantly be carried out remotely from home and in person at our Visitor Centre in London, with regular meetings and site visits across London, so you must be based in the UK and be prepared for regular travel. 

You must have the right to work in the UK already in place. Unfortunately we cannot sponsor or support any visa applications.

Supporter Care Administrator
Permanent Full time: 37.5 hours per week* Monday to Friday
Location: Remote / Centre Based / Hybrid
Salary: £28,369 per year, plus benefits

       *There may be a small amount of flexibility for the right candidate

About Us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.

We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.

We are looking for an experienced supporter care or customer service professional to join our team, as a Supporter Care Administrator.

About the Role
The Supporter Care team is a knowledgeable, personable team who provides a point of access for all supporter enquiries and support donation processing, and teams across fundraising to deliver excellent customer experience.

Your role as a Supporter Care Administrator will provide a key point of engagement for our supporters and provide a knowledgeable and professional experience; whether they are looking to find out more or donate to the charity.

Reporting to the Supporter Care Team Leader and sitting within the wider fundraising team, you will provide high quality care to our supporters from within the fire and rescue services and wider public, via phone, email and web-based apps.

With the team, you will be implementing the new Supporter Care Strategy, in line with an increasing focus on great supporter experience. You will be an important champion for our supporters, developing processes and insight to measure this and share feedback that highlights opportunities and challenges.

There will be the occasional requirement to travel within the UK for in person trainings or meetings. This role is subject to a basic DBS check.

About You
To be successful you will have strong customer support experience, either directly working with supporters in charities, or be able to demonstrate relevant and transferable experience of excellent customer service principles and knowledge.

Our ideal candidate will also have a good knowledge of GDPR, safeguarding and inclusion best practices, experience of data entry and CRM systems, and will be a clear communicator with good attention to detail.

How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you are unable to apply via the portal, please request assistance via

Closing date: 8 February 2026 (midnight)

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

 

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We’re working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
 
We are looking for a People Services Officer to join our small and busy People and Organisation Development team to provide an effective HR administrative support service to the organisation with a particular focus on recruitment, onboarding, dealing with enquiries, supporting learning and development activities and keeping accurate records. 
 
The role involves working closely with the People and Payroll Manager and contributes to the wider People and Organisation Development team in supporting the delivery of its services across the organisation.
 
To be the right person for this role, you will need to have:

• Previous experience in HR administration, particularly supporting recruitment and onboarding, and confidence using a recruitment and/or HR information system
• Excellent IT skills, with working knowledge of Microsoft Word, Excel, and Outlook
• Good organisational and time management skills, with the ability to prioritise effectively in a busy environment
• Excellent attention to detail and a high standard of record keeping
• Good communication and people skills, with the ability to work collaboratively as part of small, busy team

 
This is a UK based role and offers a flexible location; however, if London office-based, a minimum of 40% working hours per week in the office is required. If home-based (within the UK), occasional travel to London office will be required in line with business needs.
 
Salary
Salary £25,884 if London office based or £23,934 if home based; (FTE £32,355 London based or £29,805 home based)
 
We offer a range of benefits including: 

• Flexible working
• 30 days annual leave plus recognised bank holidays (pro-rata for part time staff)
• Contributory pension scheme
• Healthcare cash plan covering dental, optical, 24/7 GP service 
• Employee assistance programme
• Opportunities for learning and development

 
Please note you will need to have the right to work in the UK before starting work for us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
 
Closing date and interview date
 
Closing date for completed applications: midnight on Sunday 8 February 2026. 
 
Interviews expected: Week commencing 23 February 2026.
 
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
 
How to apply
 
Before applying, please ensure you read the job description for more information about the role. 
 
Applications should be made through our recruitment portal Hireful and to apply, please use the application button provided.
 
No agencies or media please.
 
Our commitment to an inclusive workplace
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with diverse backgrounds, experiences, and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities. 
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
REF-226 419

We are looking for a friendly, organised and professional Receptionist to join the Front Office Team at TreeHouse School, part of Ambitious about Autism.

This is a key front-facing role, providing a high-quality reception and administrative service for both the school and the wider organisation. You will often be the first point of contact for parents, visitors, staff and external partners, helping to create a welcoming, safe and well-organised environment.

If you enjoy supporting others, managing a varied workload and working in a values-driven organisation that makes a real difference to children and young people, we would love to hear from you.

Reception and front office duties

• Provide a professional, welcoming and efficient reception service
• Act as the first point of contact for internal and external telephone calls
• Answer and transfer calls accurately, taking and relaying messages as required
• Welcome, sign in and direct visitors in line with safeguarding procedures
• Ensure the reception area is safe, tidy, welcoming and well-organised at all times
• Maintain accurate signing-in and signing-out procedures for visitors

Administrative and office support

• Open, log and distribute incoming post in a timely manner
• Log incoming cheques and ensure appropriate handling
• Manage outgoing post and arrange special or courier services when required
• Support stationery and supplier management, including weekly stock checks
• Place orders and process invoices in line with financial procedures

This is a fantastic opportunity to work for a forward-thinking organisation with the interests and wellbeing of autistic children and young people at its core.

For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack. Please also note the role may close before the advertised deadline.

If you have any questions about the role or would like to have a confidential call, please contact Stephen Vickers.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.