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We are looking for an experienced and confident Facilities Assistant to join The Royal College of Radiologists (RCR). This is an excellent role a highly organised and collaborative individual looking to use their strong customer service skills to contribute to the smooth running of a charitable organisation with a focus on supporting doctors to deliver medical imaging and cancer services.
The Facilities Assistant will be a friendly and welcoming first point of call, proactive and customer-focused providing wide ranging support for the RCR’s buildings management and facilities service. In this role you will have some responsibility for asset management, hospitality, reception services, health and safety, security, space management and utilities.
What you’ll do:
What you need:
The Facilities Assistant role is a necessary role, integral to the smooth and optimal function of the RCR building and facility services. You will become a part of an organisation whose mission is to deliver and improve imaging and cancer care for all. Please find out more about the Facilities Assistant role, the RCR and instructions on how to apply in our candidate pack.
Why join us:
Inter Mediate (IM) is a peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. We are small,friendly, fast-paced, flexible and passionate about what we do. The role is hybrid - 2 days a week in our central London (Westminster) office and 3 days at home.
This is the dream job for you if you truly understand (from experience) the value of a skilled PA and are passionate about supporting the ED and DED in all aspects of their daily work.
You will be a focal point for our small friendly team, as well as liaising with senior leaders from a range of fields globally and working across time-zones. Strict confidentiality, excellent people skills and the ability and willingness to be flexible around working times are all essential, as is practical experience in the day to day duties of a PA:
You will have at least 4 years of relevant experience in a similar capacity and with excellent written and spoken English and an ability to produce high-quality content at speed and to a deadline. We are looking for the right motivation, skills and aptitudes more than academic qualifications. Please note that this role is not a foot in the door for those who want to pursue a career in peacemaking.
Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship.
Submit a CV with a cover letter stating clearly the post applied for
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting IPS Employment Advisors to join our IPS service in the London Borough of Barking and Dagenham. You will be based in NHS mental health treatment teams in Barking, Dagenham and Rainham areas, working 35 hours per week. IPS services at Working Well Trust have been awarded the IPS Grow quality mark and adhere closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.
You will spend up to 65% of your week working in the community of Barking and Dagenham to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
What we offer
What’s next
Before you apply, please note the following:
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Friday 29th May 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
Telephone interview stage: 4th - 10th June 2026
Final Stage interviews: 15th- 16th June in person at Barking Hospital
Application Instructions
To apply, please upload your CV and answer our screening questions outlining how you meet the person specification.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Supporter Relations Executive
The Supporter Relations and Fundraising Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, in order to ensure a first-class supporter experience.
The Supporter Relations Executive will be responsible for delivering supporter facing engagement activities ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. This role primarily works within the Supporter Relations sub- team alongside other Executives. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also carry out donation processing and other operational tasks relating to supporter activities, where required.
We have 2 roles available.
Key Responsibilities:
Supporter Enquiry Management
· Provide exceptional supporter care, ensuring every supporter and member of the public enjoys an outstanding experience when engaging with the charity, in all communications: inbound telephone calls, emails, social media messages and enquiries by post.
· Respond to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials, within a timely and professional manner.
· Receive and respond to feedback and complaints from members of the public and supporters, as the first point of contact in the team, escalating where required.
· Ensure the integrity of the CRM database, Salesforce, by amending supporter records accurately, including coding of and processing donations.
· Promote fundraising, engagement and retention opportunities when communicating with supporters, using a range of initiatives to explain the positive impact of their donations in contributing to the charity mission, ‘for a cure’.
· Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and Data Protection Act.
Supporter Stewardship:
· Engage in outbound telephone calls and written communications to increase the value of, or to retain supporters; this will include thanking, stewardship activity, obtaining Gift Aid declarations and vulnerability checks.
· Support the Fundraising Relationship team to manage accounts specific to their regions, to ensure excellent supporter stewardship.
· Effectively and consistently seek opportunities to build networks among our fundraising community, ensuring these are directed to appropriate fundraising teams.
· Seek opportunities for repeat fundraising, by identifying opportunities and engaging with supporters as part of our re-engagement process.
· Manage the supporter follow‑up process to ensure funds are received promptly and accurately.
· Engage supporters in the best practice in ‘in aid of’ fundraising policies and deliver promotion of this opportunity.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Confident and engaging telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Barnardo's Better Futures Service works with children, young people and young adults where there are concerns in relation to their sexual behaviour and/ or their risk to sexual exploitation.
The service offers direct assessment and intervention to children and families, as well as offering training to professionals and influencing work.
We are a small but busy service, based in Pyle, Bridgend.
Roles and responsibilities specific to this post
The role of the Service Administrator is to ensure administrative support to the team, as well as supervising the secretarial assistant. The role is based at the centre in Pyle.
This is a full time post.
Job specific requirements:
It is especially important that the successful candidate is able to demonstrate experience of and/or an understanding of the following:
Education/Knowledge
Experience
You will need a friendly and welcoming disposition with good communication skills, the ability to work to deadlines, provide attention to detail, and multi-task. You will work as part of a committed, professional and friendly team to support improved outcomes for children and families.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
The Royal College of Radiologists (RCR) is leading an ambitious review of opportunities to reform cancer multidisciplinary teams (MDTs) – a key commitment in the National Cancer Plan. We’re now looking for a Project Administrator to help drive this important work forward.
This is a unique opportunity to be part of a high-profile project set to have a long-lasting impact on cancer services, improving how teams collaborate to deliver better outcomes for patients.
You’ll play a central role in keeping the project running smoothly, acting as a key point of contact for senior clinicians, policymakers and partners including Macmillan Cancer Support and NHS stakeholders. If you’re organised, proactive and keen to contribute to meaningful change in healthcare, we’d love to hear from you.
What you’ll do
What you’ll need
Why join us?
At the RCR, you’ll be part of a passionate team shaping the future of cancer care. This role offers the chance to work on a nationally significant programme, build your project skills, and make a tangible difference to patient outcomes.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Training & Events Officer is responsible for delivering comprehensive administrative support for training programmes and events at the bpf. The role encompasses coordinating the entire trainee journey—from application and onboarding to evaluations and reporting—ensuring efficient, compliant, and learner-focused processes. Duties include coordinating with managers and staff, handling programme administration, applicant and trainee communications, maintaining records, overseeing selection, and supporting event delivery. Some evening and weekend work will be required, with time off in lieu provided.
At the British Psychotherapy Foundation (bpf), it’s our mission to ensure psychotherapy is available to as many people who need it as possible.



The client requests no contact from agencies or media sales.
Administrative Officer
Charity People is delighted to be partnering with the Angelou Centre to recruit for their Administrative Officer.
This is a key role within a respected, Black-led organisation supporting Black and racialised women and children affected by domestic abuse and other forms of Violence Against Women and Girls (VAWG). The Administrative Officer will play a vital part in ensuring the smooth day-to-day running of the organisation, providing high-quality administrative and operational support to staff, partners and visitors.
About the charity
For over 30 years, the Angelou Centre has stood alongside Black and racialised women and children in Newcastle. The organisation delivers trauma-informed, culturally responsive services that support recovery from violence, abuse and discrimination, helping people rebuild safety, confidence and independence. The Centre is rooted in anti-racist, Black feminist values and survivor-centred practice.
About the role
The Administrative Officer is a central point of contact within the organisation and plays a crucial role in supporting staff, systems and services. This is a varied and hands-on role, combining general administration, coordination, events support, data management and health and safety responsibilities.
You will be highly organised, proactive and comfortable working in a busy environment where confidentiality, compassion and attention to detail are essential.
Key responsibilities
About you
You will bring:
Desirable experience includes:
Values & Approach
Representation, Lived Experience & Encouragement to Apply
The Angelou Centre recognises the value of lived experience, cultural understanding and representation in delivering effective, trusted services. We particularly welcome applications from women who feel a strong connection to the communities we support and who believe their background, perspective or lived experience would enhance our work.
We are also aware that Black and racialised women are often less likely to apply for roles unless they meet every listed requirement. If you are excited by this role but your experience does not align perfectly with every criterion, we strongly encourage you to apply. You may be exactly the person we are looking for.
How to apply
Please email your CV and a covering letter to Tatiana Ostara outlining how your experience and skills meet the requirements of the role.
Closing date for applications: Monday 18th May at 9:00 am.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Yellow Door is an amazing charity that is quite literally changing lives for the better in the Southampton area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us. Would you like to be part of our amazing team that is changing lives for the better in the Southampton area?
Systems Administrator
We are looking for a hardworking and motivated person with a ‘can do’ attitude to join our Business Support Team. You will provide dedicated administrative support to assist with the data quality of our Client Management System (CMS). You will support the Senior Systems Administrator and wider Yellow Door Management Team with regularly reporting to funders and will have experience of running reports. You will also have strong organisation and administration skills with excellent attention to detail.
To apply for this role and for further information, please visit our website.
The client requests no contact from agencies or media sales.
ABOUT US
The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.
Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of 2026.
Topical Talk helps children join inspiring discussions about the news by providing:
Topical Talk Headlines - award-winning weekly lessons for classroom discussions about global news stories
Leadership for Change Prize - child-led solutions to complex global issues
Community partnerships - support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America
THE ROLE
We are looking for a motivated Administrative Officer to provide the quality support and attention to detail that keeps our programmes running smoothly. You will be joining a passionate team dedicated to helping children all over the world develop their critical thinking and learn about global current affairs. We are a small but growing team of 17, and in this role, you will work across every part of the charity, seeing our impact in action and ensuring our daily operations are handled with total consistency.
We want a positive and supportive self-starter who takes genuine pride in their work being done well. You will be someone proactive who anticipates the team's needs and is always looking for ways to make our systems and processes more efficient. This is a brilliant opportunity to learn and grow with us; you will gain a unique, 360-degree insight into how a charity operates while benefiting from our position as an independent organisation supported by The Economist Group. You will experience both the charity and corporate sectors, building a professional network across the Group and developing a versatile, high-level skill set as you progress your career.
RESPONSIBILITIES
Team operations and administration
Provide essential admin support including booking travel, purchasing equipment, managing the post, and supporting printing
Act as the administrator for most team subscriptions, online tools and softwares
Maintain a well-organised office environment, including inventory management for the team cupboard and equipment
Proactively identify and fix broken systems, creating better ways to manage tasks
Build strong relationships with the key teams from The Economist Group such as Facilities, HR, and IT to ensure smooth operational support to the Foundation’s work
Financial administration
Accurately process and record weekly payment runs and invoices in the banking and finance systems
Assist with financial reconciliation and proactively chase outstanding payments or missing receipts
Process staff and volunteer expense claims, ensuring they align with the charity’s financial policies
Programme and event support
Act as the first point of contact for the Foundation’s inboxes, providing excellent service to teachers by troubleshooting account issues and managing enquiries
Support the programme and fundraising teams by collating qualitative and quantitative data on students and teachers for programme and funder reporting
Manage the process of sending physical materials and resources to schools and teachers when relevant, including packing, addressing, and coordinating couriers or post
Lead the logistics for webinars and live lessons on online event tools, including managing platform settings and hosting calls
Coordinate logistics for team socials and events with partners, funders, and trustees, including room/venue booking, catering, and on-site setup
HR and onboarding
Manage candidate logistics, including posting roles, redacting applications, handling diversity monitoring forms, and scheduling interviews
Provide high-quality service to applicants, acting as a warm and professional point of contact for all interview coordination
Lead the practical setup for new joiners, including IT access, office tours, equipment handovers, and managing DBS checks
WHAT WE OFFER
Real impact: you’ll support the team to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time
A friendly, driven and highly-effective team: we are deeply committed to being an inspiring place to work, where we learn and achieve things that matter together. Our team of experts work creatively and collaboratively, whilst taking full responsibility for their goals
Development and support: we invest in training and development and will support you to build the skills and experience as you need
A competitive benefits package to support your wellbeing, growth, and work-life balance
We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation. We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life. We are growing to expand who we can help to other geographical areas.
We are looking for support mainly in fundraising and communication to work closely with our management team to assist, develop and manage the Charity fundraising so that it can fulfil its growth ambition. A part of the role is also administrative tasks to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.
In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.
MAIN PURPOSE OF JOB:
· To support the comms/fundraising administration as part of the org strategy (70%)
· To support the senior staff team with administration across its operations (30%)
MAIN OUTCOMES OF THE JOB:
Effective and efficient communications with stakeholders and the public (40%)
· Scheduling audience-specific, engaging and shareable content in different formats
· Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following
· Copywriting for website, event marketing, social media
· Update and manage charity website as needed
· Working with the Communications Manager to create a quarterly newsletter to be shared with the public and our supporters
Improve fundraising efficiencies across the charity (30%)
· Support with any event administration, such as booking events, scheduling meetings, and preparing communications materials
· Updating Mailchimp & JustGiving database post events
Improving organisation efficiency (20%)
· Acting as the main interface with IT support
· Oversee organisation calendars, including recordkeeping for absence, sickness and leave
· Schedule mandatory training for the team, such as First Aid
· Handling mail correspondence, management of the admin@ and info@ mailboxes, forwarding queries, incoming referrals
Support of CEO (10%)
· Coordinate Team meetings in the calendar
· Any other support the management might need
Working conditions (e.g., hours of work, any travelling required etc):
· Part-time (16 hours) per week, permanent post – Further potential to increase hours in future.
· 25 days annual leave per year pro-rata, plus bank holidays.
· Pension in line with government auto-enrolment legislation.
This job description is not meant to be exhaustive and is subject to annual review and amendment, by consultation.
To give a home and hope in rebuilding life after addiction— empowering long-term recovery.
The client requests no contact from agencies or media sales.
We are excited to be recruiting a part-time Finance & Operations Officer.
The Foundation for Common Land provides a single voice to co-ordinate knowledge and share learning across Common Land. We work with commoners’ associations and federations, owners of common land and farming bodies as well as environmental NGOs, and government bodies such as the Defra group, including the Rural Payments Agency and Natural England.
This role is central to the organisation’s success, a lynch pin for the team, you will work closely with our Operations Director to support our small but mighty team to meet our charitable objectives. This is a varied role covering multiple operational areas including payroll coordination, organisational operations, financial administration, and project support. Given the versatile nature of the responsibilities and the small team size, candidates will need to demonstrate flexibility, adaptability, and the ability to take ownership while working independently.
We are looking for an experienced and reliable candidate to join our friendly and flexible team at an exciting time of growth. If this sounds like you, then we’d love to meet you.
Contract type: Permanent
Contractual hours: 18.75 per week (0.5), flexi-time to be agreed with line manager
Location: Hybrid role. It is expected that you would work from our central Ambleside (Cumbria) office a min of two days a week.
Salary: £27,000 - £37,000 FTE, dependent on experience
To apply: Please send a CV and covering letter explaining how your skills and experiences meet the specifications in the Job description by 23.59 on Sunday, 17th May 2026.
Interviews: Will be in person at our Ambleside office on Wednesday, 27th May 2026
Find the full job description here
The client requests no contact from agencies or media sales.
Team: Branch Support Unit
Location:Chelwood Gate, East Sussex (Hybrid working)
Work pattern: 33 hours per week, Monday to Friday (very occasional weekend working may be required)
Salary: Up to £26,828.94 per annum
Contract: Fixed-term contract until the end of December 2026
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Branch Support Unit Advisor:
Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes
Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits
Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams
About the Branch Support Unit team:
We sit within the Central Operations team
Our day-to-day work includes; maintaining branch information on the database; arranging events lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to Volunteer Teams and centres
We currently have a team of 8 AND ONE TEAM LEADER
What we’re looking for in our Branch Support Unit Advisor:
Administration experience preferably within an office environment
A customer service background with experience interacting with members of the public
Proven ability to multi-task and work on own initiative, accurately and under pressur
A confident communicator, particularly using the telephone
Strong Microsoft Office knowledge including Word and Excel
A full UK driving licence and access to a vehicle is preferred
Able to travel away from home with some overnights
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 21st May 2026
Virtual interview date: 4th & 5th June 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview & Task via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.
Key Responsibilities
1. Operational & Administrative Support
· Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.
· Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.
· Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualifications, membership, orders).
· Support cyclical operational activities such as membership renewals, insurance processes, annual returns and coach qualification tracking.
· Support with provision of data for analysis and insight
· Administer internal systems including intranet content, document repositories and online resources.
· Support fulfilment or group orders in a timely manner, liaising with suppliers to maintain stock levels and ensuring high quality of customer care and support.
· Assist with planning and delivery of national events, training days, workshops and webinars, including coordination of attendees, materials and general logistics..
2. Project & Process Coordination
· Provide end-to-end project support to central teams, including scheduling, documentation, tracking and reporting.
· Assist in implementation and evaluation of processes, governance requirements, compliance tasks and ongoing operational improvements.
· Support onboarding processes (e.g., new groups and centres, coaches, volunteers) and support closures or transitions where relevant.
3. Stakeholder & Customer Service
· Deliver clear, professional guidance to groups, coaches, volunteers and the public on operational matters including governance, health & safety, training and policies.
· Identify themes in enquiries and provide feedback to enhance organisational guidance, processes and communication.
4. General
· Undertake such other duties as the line manager shall from time to time determine
· Demonstrate the values and cultural aspirations of RDA in all work.
· Ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities.
Person Specification
Essential
· Strong administrative and organisational skills with experience managing multiple priorities
· Excellent customer service and communication skills, including via phone, email and digital channels
· High attention to detail and accuracy, particularly in data handling
· Proven ability to deliver against deadlines and service standards
· High computer literacy, including MS Office 365 and CRM/databases
· Ability to use initiative, problem-solve and identify opportunities to improve processes
· Comfortable working in a busy, multi-functional team
· Empathy with RDA’s values, aims and approach
Desirable
· Experience supporting governance, compliance or operational procedures
· Experience with Salesforce, WordPress or other CRM/content systems
· Experience managing stock, orders, or supplier relationships
· Familiarity with training/qualification pathways or membership administration
· Experience working with volunteers or in a volunteer-led environment
· Understanding of disability, equestrian context or charity operations
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.