Administration support jobs
About YMCA St Paul’s Group
YMCA St Paul's Group is a charity committed to supporting and empowering young people and communities across London. We provide transformative youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
Our mission is to help create thriving places for young people and flourishing communities. With over 150 years of service, we remain dedicated to long-term transformation of mind, body, and spirit.
About the Role
As a Housing and Support Assistant, you will play a crucial role in delivering high-quality housing and support services to our residents. You will often be the first point of contact for residents and visitors, responding to a wide range of enquiries and offering clear, holistic, and informed guidance.
This role is wonderfully varied, combining customer service, reception duties, safety responsibilities, and building support. Whether welcoming new residents, assisting Health & Wellbeing members, or responding compassionately to concerns, you will be a key representative of YMCA St Paul’s Group throughout the night.
Key Responsibilities
Deliver Outstanding Customer Service
Be the warm, reassuring presence that sets the tone for a positive resident experience. Your professionalism and empathy will leave a lasting impression on our residents and their support network.
Versatility at Its Best
No two shifts will be the same. Alongside reception responsibilities—such as managing telephone services, handling mail, overseeing repairs, and processing payments—you will support the smooth operation of the building and contribute to a safe, welcoming environment.
Safety and Security
As the designated first aider and fire marshal, you’ll play a vital role in safeguarding residents during emergencies. Your routine wellbeing checks, patrols, and facilities inspections will help uphold a safe and comfortable environment for all.
Welcoming and Listening
As the first point of contact, you may welcome new residents, respond to complaints, handle reports of anti-social behaviour, and provide a compassionate, attentive ear. Your ability to identify, escalate, and report concerns appropriately will be essential.
A Supportive Team Environment
Joining our team means becoming part of a friendly, experienced, and collaborative group of housing advisors. Your skills and passion will shine as you help make a meaningful difference in the lives of our residents. The diverse nature of your responsibilities will keep you engaged, while the impact of your work will be a source of pride and fulfilment.
What We Offer
At YMCA St Paul’s Group, we are committed to improving diversity and inclusion across our workforce and services. We value your authenticity and encourage you to bring your unique voice and perspective. You’ll also have the opportunity to influence positive change by participating in our Employee Resource Groups.
We believe in your growth. Through our comprehensive learning and development programme—including training, qualifications, and hands-on experience—you’ll be supported in gaining the skills you need while accessing clear pathways for professional progression.
Benefits to Support Your Mind, Body, and Spirit
-
Free gym access across all YMCA sites
-
Discounts from major retailers and supermarkets
-
Free wellbeing and counselling services
-
Flexibility to work across a range of outer London locations
-
Career development programmes to help you thrive
-
Family-friendly policies, including enhanced maternity pay
-
Life Assurance
Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has several staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
-
Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
-
Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
-
Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
-
Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
-
Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across England. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for our End of Life and Bereavement projects, working collaboratively with healthcare professionals, palliative care teams, and hospices to ensure families have access to appropriate services and resources.
Specific Tasks:
1. Proactive Family Support
-
Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
-
Contact to be made to all registered Action Duchenne members, knows to us in the Regions you will be covering, to ensure the current support offer is clear
-
Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
-
Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Advanced and End-of-Life Care Support
-
Provide compassionate, practical, and emotional support to children, young people, and adults living with Duchenne, and their families, as they navigate advanced stages of the condition and end-of-life care.
-
Work collaboratively with healthcare professionals, palliative care teams, and hospices to ensure families have access to appropriate services and resources.
-
Develop and share guidance, resources, and workshops to help families prepare for and manage advanced care planning, symptom management, and emotional wellbeing.
-
Support families in understanding available options for care settings (home, hospice, hospital) and facilitate informed decision-making.
-
Ensure continuity of care and communication between multidisciplinary teams, while respecting family preferences and cultural considerations.
-
Offer signposting to bereavement support and follow-up services for families after loss.
3. Wellbeing Tracking and Outcome Measurement
-
Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
-
Collaborate with families to co-create action plans and track progress
-
Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
-
Organise and deliver regional meetups (minimum one per quarter)
-
Facilitate support groups (virtual and in-person) for parents, young people, and extended family (minimum one per quarter)
-
Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
-
Actively participate in networking events to promote Action Duchenne within our communities, build relationships, and drive growth in membership by encouraging registration of families affected by Duchenne
5. Stakeholder Collaboration
-
Liaise and develop relationships with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
-
Represent Action Duchenne in across your regions and build relationships with local networks
6. Administration and Reporting
-
Maintain accurate records of all interactions and support provided
-
Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
-
Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
-
New contact acknowledgement email: within 3 working days
-
New contact follow-up call: within 7–10 working days
-
Families contacted per week: 12–15 hours of direct contact
-
Regional meetups: 1 per quarter
-
Support groups delivered: 9–12 per year
-
CRM data entry: within the same day of interaction
-
Family outcomes tracked: via wellbeing questionnaire and action plan
-
Number of families receiving end-of-life care guidance or resources per quarter.
-
Advance Care Planning: Percentage of families supported with advance care planning discussions within 4 weeks of request.
-
Palliative Care Signposting: Number of referrals/signposts made to palliative care or hospice services.
-
Resource Development: Number of end-of-life care resources (guides, workshops, webinars) created and shared annually.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find the job specification, including required skills and qualifications below.
Application deadline: 22nd December at 9am GMT.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One YMCA delivers vital services including social housing, health and wellbeing programmes, children’s services, and youth and community activities that make a real difference across our local communities.
We are seeking a Triage and Intervention Officer to be the first point of contact for children and adults seeking support after experiencing domestic abuse.
In this rewarding role, you will complete risk and needs assessments, create personalised safety and support plans, and offer timely responses via our helpline, webchat, and referral pathways.
Working closely with the IDVA Team Leader, you will support both IDVA and therapeutic teams, maintain accurate case records, and ensure all work aligns with best-practice standards. You will manage your own workload, meet agreed KPIs, and play an essential part in ensuring victims receive high-quality, timely, and effective support.
If you are organised, compassionate, and committed to helping people rebuild their lives, we would love to hear from you!
Requirements:
• Willingness to undertake training and development relevant to the role.
• Commitment to valuing equality and diversity and applying this to all areas of work.
• Willingness to adjust working hours to meet operational needs, including occasional evening and weekend work.
• Access to a vehicle for travel in the course of your work, along with suitable business insurance to cover work-related travel. You must have a full Great Britain driving licence. If you have more than three points on your licence, please contact us to discuss before applying.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
This is a Full Time role.
Hours per week: 37.5
Working Pattern: Monday - Friday / 37.5 hours per week
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Are you an organised, proactive administrator with a passion for supporting effective operations in a fast-paced international environment? The ITF is seeking an Office Operations Admin to ensure the smooth running of daily functions across the Asia Pacific office.
About the Role
As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.
You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.
The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.
Key responsibilities include:
- Coordinating travel, logistics, accommodation and meeting arrangements.
- Managing routine HR administration and maintaining personnel records.
- Supporting finance processes including invoice tracking and expenses.
- Maintaining digital and paper filing systems accurately.
- Acting as first point of contact for routine queries.
- Supporting office systems, policies and procedures.
- Managing supplies, equipment and office resources.
- Supporting colleagues during peak periods.
About You
You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.
You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.
You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.
- Strong administrative and organisational skills.
- Experience supporting HR, finance or operations.
- Ability to manage competing priorities.
- Strong communication and customer service skills.
- High IT proficiency across office software and filing systems.
- Experience working in diverse environments (desirable).
- Ability to anticipate operational needs and take initiative.
- Commitment to confidentiality and professionalism.
Why Join Us?
You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.
In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.
The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Mental Health Support Administrator
Reference number: 316
Salary: £23,809 per annum FTE, inclusive of Outer London Weighting (OLW).
Contracted hours: 37.5 hours per week Monday - Friday 9am – 5pm
Reports to: Resources Lead
Contract length: Permanent
Working base: Watford Wellbeing Centre (with occasional travel to Borehamwood)
We have a vacancy for a Mental Health Support Administrator to join our team.
As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind Network (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.
About Us
Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18-year-olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.
About You, the Role and the Team
This role sits within a team who respond to all of our day time telephone support calls and general enquiries into the Charity. The team report into our Finance and Resources Director who oversees our facilities and daytime telephone support for the wider organisation across Hertfordshire. As a member of this team, you will be based in our Watford centre (with requirements to travel to other centres as required) welcoming clients and individuals as they attend appointments in the centre alongside provision of mental health first-line support on the phone, responding to calls coming in between 9am-5pm Monday to Friday
Key responsibilities
- To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
- To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
- To complete and process referral forms, liaising with Service Users and colleagues
- To accurately record client information onto the database.
- To support the smooth running of the Wellbeing Centres
- To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
- To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
- To maintain the notice boards with relevant and up to date information
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
N.B. Please quote reference number 316 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Financial Administrator – Sales Ledger
Salary: £20,160 per annum (£25,200 FTE)
Hours: Part time 0.8 FTE. Alternative working patterns will be considered.
Location: Hybrid working arrangement, home working & Tamworth (2 days per week, pro-rata for part-time)
Contract Type: Permanent
Are you an organised and detail-oriented administration professional with a passion for numbers and a keen interest in finance? Do you thrive in a supportive, collaborative environment and want your work to make a real difference in the charity sector? If so, we’d love to hear from you!
nasen is looking for a proactive and enthusiastic Financial Administrator – Sales Ledger to join our friendly Finance team. In this pivotal role, you’ll take ownership of the full end-to-end sales ledger process from raising accurate invoices and managing cash collection, to completing period-end reconciliations and reporting.
Your work will be instrumental in ensuring our sales ledger processes run smoothly and consistently across the organisation.
This is a part-time role (28 hours per week), the successful candidate will work within our hybrid working policy, with a blend of home working and office time in Tamworth.
About us
nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.
We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.
nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.
About the role
nasen is looking to recruit an individual experienced in administration to have responsibility for all aspects of sales ledger administration. You will provide support to the wider nasen team and to customers to make sure the sales ledger runs smoothly.
Key responsibilities include but are not limited to, the following:
- Sales ledger administration and raising sales invoices
- Debt collection
- Daily transfer of CRM extract to SAGE
- Processing bank transactions
- Administration and re-billing of expense claims to relevant customer
- Assist with preparation for and administration of year-end external audit and other key requirements
- Authorised SagePay administrator
Employee Benefits
- 30 days annual leave per year, pro-rata for part-time
- Christmas Closure - additional to annual leave allowance
- Hybrid working (policy available on request)
- 8% employer contribution pension.
- Flexible start and finish time, Friday early closure
- Employee Assistance Scheme
- Life Insurance Policy x3 of your salary
- Cycle to Work Scheme available
Equality, Diversity and Inclusion
We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.
Application process and interview timetable
Applications are open until 7th December.
We will be reviewing applications as they come in.
We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants.
Interviews are expected to take place the week beginning 15th December.
*Please note that applicants must have the legal right to work in the UK*
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
The Role
This is a fantastic opportunity to join the Membership Engagement and Services team to provide administrative support across a range of engagements and initiatives. You will support the organisation and delivery of events for four diversity and inclusion networks, prepare meetings, take notes and actions and follow up on those, liaise with a range of internal and external stakeholders in relation to preparing communications and content, maintain membership records, prepare reports, conduct desk research and respond to member queries and engage with members at all levels. The role supports the engagement and network managers in the team and works under their supervision. This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our members.
What we're looking for
You will possess excellent written and verbal communication skills with experience in events and meetings organisation. You will be enthusiastic about supporting the delivery of diversity and inclusion events, content and communications, and demonstrate being highly organised, collaborative, thorough and accurate.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
Please be aware that shortlisting will take place in early January and that interviews for shortlisted candidates will take place in-person on 13 January 2026.
The role is based in Chancery Lane in London. We offer hybrid working under the team's charter (currently minimum two days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £23,970 per annum (Full Time) rising to £24,480 per annum after successfully completing six-month probation period
Location: Caerphilly
Contract Type: Permanent in line with funding - Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
-
35 hours per week (full time)
-
Generally, Monday to Friday, with occasional evening and weekend work
-
Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during these times.
-
Mandatory hwb days as part of a rota
-
All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
-
Participate in the organisation’s Tier 2 emergency on-call rota (paid)
Accountable to: Project Manager
Purpose of the post:To provide specialist, trauma-informed support to individuals who are homeless or at risk of homelessness because of experiencing domestic or sexual abuse, harm or violence
Specific responsibilities:
-
Deliver specialist, trauma-informed support to a case load of adults and families, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency. #
-
Contribute to an environment where support is psychologically informed, compassionate, equitable, and grounded in integrity—where every individual feels safe, heard, and supported.
-
Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
-
Work collaboratively with the team to provide Hwb cover in line with the agreed rota, ensuring individuals can access planned or emergency appointments, either in person, on the phone or online.
-
Receive referrals into the service and carry out Initial Contact Assessments collaboratively, identifying the most suitable support options based on individual needs and preferences. Complete risk assessments and develop risk management plans, including the SafeLives DASH risk indicator and safety planning.
-
Work closely with the team to manage and maintain the outreach waiting list, ensuring timely updates, regular contact, and effective triage for individuals.
-
Work in partnership with individuals to identify support goals and outcomes, co-developing and regularly reviewing needs assessments, risk assessments, and support/safety plans
-
Provide clear advocacy, signposting and referrals to internal and external services, guided by the individual’s expressed needs, interests, and readiness —such as social services, police, parenting support, health, legal advice, DWP, housing, education, recreation, and Cyfannol’s internal services (e.g. group work, sexual violence services, counselling).
-
Build and maintain respectful, collaborative relationships with external agencies, and attend multidisciplinary meetings to promote the needs and rights of individuals through trust and partnership.
-
Maintain factual, person-centred, accurate, timely, and confidential records of all casework and service activity, using Cyfannol’s Case Management System and other internal records
-
Contribute to audits and reporting, engaging positively supporting service evaluation and development and recognising the value of reflective learning and continuous development.
-
Encourage and support adults and children to have a voice within Cyfannol and the wider sector, for example by completing surveys, sharing feedback, and participating in relevant events
General responsibilities:
-
Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
-
Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
-
Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
-
Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
-
Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
-
Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
-
Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
-
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date: 12th December 2025
Please download and read additional documents on our website
The client requests no contact from agencies or media sales.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for the coordination, development and implementation of strategic training policy across the Army Cadets.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on the training governance, strategic policy, and implementation of training requirements across both our volunteer staff and employed workforce.
This role is key to ensuring Army Cadets training meets the governance requirements of the MOD, and follows required process and procedure, whilst forging its own dynamic and flexible youth training policies to meet the needs of a modern youth organisation.
This position is a permanent full-time post (40 hours per week) which will be office based in Cadets Branch, HQ Regional Command in Aldershot, however significant homeworking will be permitted. The starting salary for the post will be £32,600 per annum.
Essential Skills
· Experience of delivering strategic training policy for a large organisation
· Risk Management or Safety qualifications.
· Experience in delivering training.
· Demonstrable success in establishing effective working relationships across a range of organisations.
· Excellent written and verbal communication skills, effective interpersonal skills, and emotional intelligence.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together, in both charities we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference, and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charities’ work in pursuit of their charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 21st December 2025.
Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held in Holcombe Moor Training Camp, Spenleach Ln, Bury BL8 during the week commencing Monday 12th January 2026.
Please note that as charities dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
We reserve the right to close the role advertisement early if we receive a large number of applicants.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
The Role
‘There for You’ is the union’s own charity providing help and support to members who are facing financial hardship or other difficulties in their personal lives.
We wish to appoint an enthusiastic and organised Support Worker to join our team on a temporary basis to support the delivery and administration of welfare services to UNISON members across a range of activities.
This role will include responding to incoming queries by email or phone, signposting to and delivering relevant information to UNISON members seeking help and advice. In most instances, you will be the first point of contact so you must have good telephone and communication skills and be able to respond to queries in a sensitive and positive manner.
You will also need to be able to work in a team environment and provide administrative support to the wider team when required. Your role will include data input as well as assisting with specific initiatives including our small grants programme supporting UNISON members who are in financial difficulties and more.
Able to work to deadlines and under pressure, you will have a high standard of accuracy and be confident in using your own initiative.
You will enjoy being part of a small team where the focus is on ensuring UNISON members receive the highest possible standards of service and support and in accordance with our policies and the legal requirements on confidentiality.
How to apply
An application form can be obtained by visiting the website.To apply for this opportunity please download and complete the General application form (under “Documents”). See job description and person specification (under “Documents”)
Please note that only the General application form will be accepted.
Completed application forms must be received by no later than 5pm on Monday 8 December 2025
Interviews will take place on Monday 14 January 2026.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual, and transgender people to work with us.
This is a hybrid role, but candidates must be based in Essex, as regular on-site meetings within the Essex remit are required (Colchester, Chelmsford, Basildon, Harlow and surrounding areas). A full UK driving licence, access to a car, and business-use insurance are essential.
We're offering an exciting opportunity for a proactive and experienced Administrator to join our Children's Services team on a 12-month maternity cover contract. This role is ideal for someone who thrives in a dynamic environment, is highly organised, and communicates confidently with a range of stakeholders.
If you enjoy working both independently and collaboratively and are passionate about supporting services that make a difference in children's lives, we'd love to hear from you.
You'll be part of the Essex Child and Family Wellbeing Services (ECFWS) – a partnership between Barnardo's and HCRG, delivering integrated early intervention services for children and families aged 0–19 (up to 25 with SEND).
Some of the Key Responsibilities:
- Coordinate service and subcontractor meetings, including scheduling, preparing agendas, distributing papers, and taking accurate minutes with clear actions (in-person or via Teams).
- Manage and arrange mandatory training for Barnardo's colleagues, ensuring compliance and providing regular updates to service leads.
- Liaise across teams to support quality and competency compliance.
- Lead internal communications within the service.
- Update FEEE2 eligibility and assign caseloads using monthly ECC reports on Systm1.
- Produce regular FEEE2 reports from service user records and ECC data.
- Maintain service assets and resources, including IT equipment, staff contact lists, and training documentation.
What We're Looking For:
- Proven administrative experience, ideally within the charity or healthcare sector.
- Strong organisational and time management skills, with attention to detail and accuracy.
- Experience supporting meetings and taking comprehensive minutes.
- Skilled in managing shared mailboxes and providing general administrative support.
- Ability to work independently and meet deadlines with minimal supervision.
- A proactive and collaborative team player.
- Proficiency in Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint).
- Excellent written and verbal communication skills.
Before applying, please refer to the Job Description and Additional Information Sheet to support your application.
If this sounds like the right fit for you, we'd love to hear from you!
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)
- REPORTING TO: CEO
- CONTRACT TYPE: Permanent, Full-time (hybrid)
- PROPOSED SALARY: £35,000 per annum depending on experience
- LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)
- HYBRID WORKING: A minimum of 2 days per week is based at their offices in Central London.
- BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.
- HOURS: Full-time, 35 hours a week, Monday to Friday.
- LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken)
PLEASE APPLY IMMEDIATELY, INTERVIEWS ARE AVAILABLE AS SOON AS POSSIBLE
About the role: Principal Responsibilities
- Finance Administration - 60% of role
• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits
• Inputting and updating all incoming and outgoing transactions on QuickBooks.
• Saving payment confirmations on the server and on QuickBooks.
• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.
• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)
• Weekly and monthly bank reconciliations.
• Financial support to CEO and auditors for annual audit.
• Administration of 3 company credit cards and company expenses.
• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission.
2. Grant assistance - 5%
• Review and edit of grant letters for c.15 grants per year.
• Email liaison with grantees to ensure timely submission of paperwork including annual reports.
3. Assistance to CEO - 25%
• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production.
• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting.
4. Office Management - 10%
• Handling incoming and outgoing correspondence e.g. post, office phone
• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies
• Facilities: deal with any repairs and cleaning including liaison with cleaning company
• Organising catering for Trustees meetings x3 annually
• Weekly backup of server
• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings
Person specification
•
As EA to the Chief Marketing Officer (CMO), this role has a primary focus in providing comprehensive administrative support to the CMO, in collaboration with the wider Directors’ office team and the CMO’s direct reports.
They will be responsible for delivery of smart and strategic diary management for the CMO and handling administrative tasks on the CMO’s behalf. This will be done in close collaboration with the key contacts (internal and external), including, where appropriate, acting as central point for preparation of related papers, meeting scheduling; comprehensive minute-taking is also required.
The successful candidate will have the following:
-
Considerable experience in an EA / PA or senior-level equivalent administrative capacity within an Executive environment (business or charity sector)
-
Experience in formal minuting and report drafting
-
Proven experience in safeguarding sensitive and confidential information accordingly, with a core understanding of prioritisation
-
Excellent communication (in all mediums), interpersonal, and organisational skills, including building and maintaining key relationships in a senior space
-
Exceptional administrative and organisational skills, with a focus on complex and strategic diary management
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Wednesday 10th December at 10:00am
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Project Administrator
We are looking for a Project Administrator in our busy and dynamic Fundraising & Marketing Department at World Vision UK.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Position: Fundraising Project Administrator
Location: Milton Keynes / Hybrid 2 days a week in the office
Hours: Full-time 36.5 hours per week (part time considered)
Contract: Permanent
Salary: £25,080 per annum, depending on experience
Closing Date: December 23, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
Interview Dates: W/C 12th January 2026
About the Role
As Project Administrator in our busy and dynamic Fundraising & Marketing Department at World Vision UK, you will be supporting marketing officers, leaders, projects, and teams to deliver exciting and impactful fundraising campaigns, projects, events, and initiatives to deliver excellent results for our supporters and donors.
You will be undertaking projects to support churches and networks whose generosity delivers funding to unlock life-changing opportunities for children living in poverty.
Your administration skills will ensure our department runs smoothly, with actions and decisions recorded, tracked, and delivered. With our improved learning review process and innovative projects delivering continuous improvement you can help us build the partnerships, campaigns and projects that make transformation possible.
It is a role where team working, excellent administration and project skills meets impact — turning processes and projects into actions and fundraising that changes lives.
About You
· Experience in project administration with excellent writing and communication skills.
· Able to juggle multiple projects/pieces of information, and form well-ordered activity lists
· Strong active listening skills to ensure minutes, decisions and actions are recorded and tracked for performance
· Confidence in supporting learning reviews on campaigns, events and initiatives.
· Demonstrates confidence in use of Microsoft Office applications, including Word, Excel, MS Planner and PowerPoint, and email applications
· Has an adaptable approach to tackling tasks, in taking on new activities and problem solving
· Has strong interpersonal skills and is a flexible team player
In addition to the salary offered, we offer:
· A flexible and supportive working culture
· Pension scheme (with employer contributions)
· Generous holiday allowance
· Free parking (Milton Keynes office)
· Opportunities for faith-based gatherings, prayer, and devotionals
· A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such Admin, Administrator, Administration, Fundraising, Fundraiser, Fundraising Assistant, Fundraising Administrator, Fundraising Project Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Contract: Full time, 35 hours per week
Salary: £22,394 - £24,476
Location: Burford, hybrid (2 days in the office a week)
Closing date: Sunday 7th December 2025
Interview date: w/c 15th December 2025
We’re looking for a proactive and relationship-focused Philanthropy Administration Assistant to join our Philanthropy team, which is responsible for raising significant income from individuals, trusts, and foundations. This is an exciting time to join the team as we develop new plans to attract more donors and ultimately help more pets.
More about the role
The Philanthropy Assistant will play a pivotal role by supporting the smooth running of the team’s income processing and stewardship activities, while also managing administrative and practical processes required to keep a busy remote working fundraising team running smoothly.
You will support the Philanthropy team by leading on ensuring fundraising collateral (leaflets, cards, letterheads, magazines etc.) are kept well stocked and available. As part of this you will oversee our donor mailing programmes, ensuring they are sent out on time and to agreed targets. You will also respond promptly to all incoming donor or stewardship enquiries and liaise with relationship owners where appropriate.
The Philanthropy Assistant will also support the Senior Philanthropy Manager and Head of Philanthropy in building and running results reports through our database.
About you
You will be an organised, resourceful individual with good time management skills and excellent attention to detail. You will work with a high degree of professionalism, confidentiality and discretion. It would be great if you also have an understanding of charitable individual giving programmes.
You’ll also play a key role in supporting the wider Philanthropy team by providing high-quality administrative and operational support. This includes income processing, accurate donor data management, and supporting compliance with data protection policies and fundraising best practice.
In this role you will enjoy being part of a small dynamic team whilst also working across various teams and building effective working relationships. You will have the ability to work well under pressure with excellent attention to detail and be able to prioritise work and meet deadlines.
This role requires someone who is confident with CRM systems and data analysis, and who understands the importance of compliance and best practice in donor stewardship.
We’re looking for someone who’s organised, flexible, and ready to take on a busy but rewarding role. You’ll need to be a great communicator, whether it’s over the phone, by email, or face-to-face, and have no trouble juggling tasks to meet deadlines in a fast-paced environment.
Above all, you share our commitment to Blue Cross values of compassion, courage, and inclusion.
Essential Qualifications, Skills, and Experience
- Strong administration skills including stationery and fundraising collateral management.
- Implementation of medium scale mailing programmes
- Experience of using a CRM or other type of database
- Experience of running reports and data analysis
- Experience of developing collaborative working relationships with internal stakeholders
- The ability to demonstrate and apply Blue Cross values of compassion, courage and inclusivity
Desirable Qualifications, Skills, and Experience
- Strong understanding of Individual Giving fundraising principles
- Experience or strong understanding of considerations when working with data legislation, eg GDPR
- Experience of working in a fundraising role
- Experience of working within an animal welfare charity
How to apply
Click the apply button below and complete the online application process before the closing date Sunday 7th December 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.


