Administration support jobs

 Friends of Moorfields

The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.

The Friends provide a range of services to support the work of the hospital – including the purchase of clinical equipment – and managing the trust’s volunteer programme.

The Position

The Volunteer Administration Officer is an exciting and challenging role, responsible for assisting the Volunteer Services Manager in the recruitment, administration and support of a network 350+ volunteers throughout the hospital at City Road, and the 31 Moorfields Network Sites.

The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.

Key Accountabilities 

1. To assist with the recruitment, administration and support of a team of 350+ Volunteers at Moorfields City Road.

2. To support the delivery of the ‘Telephone Support Service’.

3. To promote and support volunteer services in Moorfields Network Sites

4. Other General Duties

Interviews planned for 8th / 9th February

 No recruitment agencies please.

We strongly advise that applicants DO NOT use Chatbot AI to generate their covering letter.

At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution, and to ensuring that every interaction with Starlight is positive, personal and professional.

The Supporter Care Coordinator plays a vital role in supporting all areas of fundraising and marketing by acting as a central point of contact for our supporters. You will ensure that every supporter experience reflects Starlight’s values, balancing warmth and empathy with accuracy, efficiency and strong processes.

You’ll enjoy talking to supporters, taking time to understand them, listening to what matters to them and making sure they feel genuinely valued and appreciated. You’ll also take pride in Starlight’s reputation for excellent supporter care and will be motivated to deliver high standards of customer service while ensuring donations and data are handled accurately, securely and in line with agreed processes.

This role offers the opportunity to develop your fundraising knowledge and skills, supporting a wide range of fundraising activity including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations. With your experience and expertise, you will help ensure we deliver consistently positive, timely and well-managed supporter interactions that contribute to supporter retention and long-term income growth.

Supporter Care Administrator
Permanent Full time: 37.5 hours per week* Monday to Friday
Location: Remote / Centre Based / Hybrid
Salary: £28,369 per year, plus benefits

       *There may be a small amount of flexibility for the right candidate

About Us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.

We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.

We are looking for an experienced supporter care or customer service professional to join our team, as a Supporter Care Administrator.

About the Role
The Supporter Care team is a knowledgeable, personable team who provides a point of access for all supporter enquiries and support donation processing, and teams across fundraising to deliver excellent customer experience.

Your role as a Supporter Care Administrator will provide a key point of engagement for our supporters and provide a knowledgeable and professional experience; whether they are looking to find out more or donate to the charity.

Reporting to the Supporter Care Team Leader and sitting within the wider fundraising team, you will provide high quality care to our supporters from within the fire and rescue services and wider public, via phone, email and web-based apps.

With the team, you will be implementing the new Supporter Care Strategy, in line with an increasing focus on great supporter experience. You will be an important champion for our supporters, developing processes and insight to measure this and share feedback that highlights opportunities and challenges.

There will be the occasional requirement to travel within the UK for in person trainings or meetings. This role is subject to a basic DBS check.

About You
To be successful you will have strong customer support experience, either directly working with supporters in charities, or be able to demonstrate relevant and transferable experience of excellent customer service principles and knowledge.

Our ideal candidate will also have a good knowledge of GDPR, safeguarding and inclusion best practices, experience of data entry and CRM systems, and will be a clear communicator with good attention to detail.

How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you are unable to apply via the portal, please request assistance via

Closing date: 8 February 2026 (midnight)

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

This is a demanding role where you will support the Fundraising Director in effective management of the fundraising teams across our UK centres and the central expertise in Trusts, Major Gifts and Partnerships.

You will assist the Fundraising Director to plan and organise a broad range of fundraising activities; formulating and adjusting plans as required.  Additionally, the Fundraising Director will depend on you to lead or assist on specific projects.   
 

You will act as gatekeeper regarding access for fundraising teams to the Fundraising Director which will involve utilising strong understanding and sound judgement skills across a number of activities.

The Bishop of Gloucester, The Rt Revd Rachel Treweek, is seeking a highly organised, discreet and proactive Personal Assistant to support a busy episcopal ministry and the smooth day-to-day running of the Bishop’s Office.

Working as part of a small, welcoming team (alongside the Chaplain and Administrative Assistant), you will manager her diary, provide excellent administrative support, handle a wide range of enquiries and correspondence, and help coordinate meetings and specific events. You will bring strong discernment, a systematic approach, exceptional confidentiality, and the ability to remain calm and professional at all times, along with a positive attitude and sense of humour.

We expect that those who support the ministry of the Bishop of Gloucester are sympathetic to the Diocese’s mission to share the transforming Gospel of Jesus Christ, so people may know life in all its fullness.

We do this by supporting, enabling and equipping the Church of England in and around Gloucestershire.

Recruitment information.

The closing date for applications is Monday 16 February at 9.00am. Shortlisted Candidates will need to be available for interview on
Friday 27 February

The Diocese of Gloucester is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
This post is subject to the usual Church of England required safer recruitment and DBS checking processes.

Are you an organised, detail driven multitasker who thrives in a fast paced environment? Do you enjoy keeping projects running smoothly, supporting colleagues, and making a meaningful impact through your work? If so, the Professional Standards team at the Royal College of Radiologists (RCR) wants to hear from you.

At the RCR, we support doctors working in imaging and cancer treatment across the UK and beyond. Our Professional Standards team plays a vital role in ensuring our Members and Fellows have access to high quality guidance, robust clinical audit tools, and the resources they need to deliver outstanding patient care. And now, we’re looking for a proactive Administrator to join us at an exciting and pivotal time.

As our Professional Standards Administrator, you'll be at the heart of our work providing essential administrative and Officer support across a diverse range of projects. This role is perfect for someone who loves variety, enjoys collaborating with colleagues and contributors, and takes pride in delivering high quality administrative support.

What you’ll do: 

• Manage multiple inboxes and respond to enquiries with clarity and professionalism
• Coordinate diaries and support Officers and senior staff with meeting arrangements
• Provide full secretariat support to committees and working parties, including preparing agendas, taking minutes, and tracking actions
• Support the smooth delivery of audits, guidance projects, consultations, and online events
• Help maintain accurate records, update website content, and ensure processes run seamlessly
• Juggle competing priorities while keeping a cool head and an eye for detail

What you’ll need 

• Highly organised, adaptable, and comfortable managing multiple tasks at once
• Confident communicating with a wide range of stakeholders by email and in meetings
• Skilled in using Microsoft Office applications
• Able to take initiative, respond quickly to new challenges, and maintain exceptional accuracy
• Enthusiastic about contributing to workstreams that genuinely make a difference to clinicians and patients

By joining the Professional Standards team, you’ll be contributing directly to work that supports doctors and improves patient care across the UK. You’ll become part of a friendly, collaborative team with a shared purpose, where your work helps shape national standards in imaging and cancer care.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.

Role Purpose

As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.

You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.

Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).

Main Duties

• Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
• Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
• Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
• Maintain monitoring systems and databases in line with the organisation’s processes.
• Work collaboratively with the team to achieve agreed objectives.
• Attend and contribute positively and constructively to meetings as required.
• Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
• Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.

In the decade to 2030 we aim for 30% of Suffolk to be connected and well looked after for nature, and for 1 in 4 people in Suffolk to be actively helping to make that happen. This role helps build the supporter power to get us there by delivering an excellent membership experience & ensuring our members feel valued, informed and connected to the work of Suffolk Wildlife Trust.

The post holder will take responsibility for the efficient day-to-day administration of the Trust’s membership schemes, using the Charity CRM database to maintain accurate contact & financial records in line with GDPR. This includes processing new, renewing and lapsed memberships, handling payments ( Direct Debits, PayPal & Gift Aid) and providing consistently high-quality communication with members through enquiries, welcome packs, renewal reminders and supporter care.

You’ll also support member growth and retention by helping deliver key supporter journey communications, thanking activity and retention projects, and by liaising with external partners such as the membership recruitment agency. Alongside this, you’ll help co-ordinate membership resources such as welcome packs, leaflets and magazine mail-outs (working with the volunteer delivery network), and contribute to continuous improvement in data quality, reporting and processes to strengthen our systems and supporter relationships.

To succeed in this role, you’ll be committed to Suffolk Wildlife Trust’s mission and bring a proactive, ‘can-do’ approach. You’ll have experience in an administrative, office or customer service role, with strong organisation, attention to detail and a methodical approach to maintaining accurate records.

You’ll be confident using Microsoft 365 and databases/systems with an understanding of GDPR and data protection. You’ll communicate professionally and warmly by phone and in writing, handling confidential information and difficult conversations with sensitivity. Willingness to learn Direct Debits, Gift Aid and charity income processes is essential; charity/membership sector experience is desirable.

This is a maternity cover role to cover a period of maternity leave (up to one year) working 22.5 hours per week over three days (office hours are Monday to Friday from 9:00am to 5:00pm) based at Brooke House in Ashbocking. There may be opportunity for the role to become a permanent contract. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary is £14,398.80 per annum pro-rata (FTE £23,998.00).

To apply for this opportunity, please submit an application via our website by 9:00am on Tuesday 17 February 2026. The application process will include uploading a CV and optional cover letter. The interviews are planned for Monday 23 February 2026 at Brooke House. 

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.

Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.

Location: London (hybrid, 3 days/week in the office)

Contract: permanent, full-time

Interviews: 18-19 February 2026

Are you passionate about delivering high-quality administrative support for a global organisation? The ITF is looking for a proactive and detail-oriented Administration Coordinator to join our team.

About the role

As Administration Coordinator - Global you will supervise and coordinate the work of a team of administrators responsible for providing reliable, high-quality administrative support for international governance meetings and events, and communications to member organisations and external partners.

You will work with colleagues and external stakeholders worldwide to ensure the smooth delivery of the administration function, including the logistical aspects of our global activities, contributing to the successful delivery of our Congress cycle and organisational work programme.

Reporting to the Head of Global Administration, you will help to strengthen long-term administrative systems that are efficient, coordinated and fit for purpose in a complex international environment.

Key Duties and Responsibilities

• Manage a team of administrators and foster an environment of continual development and support and high performance
• Coordinate the workload of the team in the delivery of organisational work programmes
• Develop, implement and update administrative policies and procedures, ensuring consistent and standardised ways of working
• Oversee the logistical delivery of global meetings and conferences
• Oversee the delivery of multi-lingual communications to members (circulars, meeting reports)
• Prepare meeting budget forecasts and contribute to the annual planning and budgeting cycle

About you

We’re looking for a self-motivated and highly organised individual to support the delivery of our global organisational work programme. With responsibility for oversight of the logistical delivery of committee meetings and conferences, you will need the following to be successful in this role:

• Proven experience managing and leading a team, including mentoring, performance development reviews and motivating others
• Strong knowledge of administrative practices, ideally with experience in the delivery of international meetings & conferences
• Ability to prioritise effectively, and manage multiple tasks and projects simultaneously, often working across international time zones
• Clear and accurate written and verbal communication skills with a high standard of written English and excellent attention to detail
• Confidence working with diverse internal & external stakeholders in a multilingual environment (knowledge of languages other than English would be an asset) 
• Maintain confidentiality when handling sensitive information
• Strong numerical skills, with experience of budgeting, reconciliation, and expense reporting
• Calm, adaptable and proactive problem-solver with a focus on continuous improvement
• Proficient with SharePoint, Teams, MS Office 365, and familiar with Zoom, Cvent and Concur (or similar tools).
• Experienced with CRM systems and data handling
• Willingness to travel overseas occasionally to support international meetings & conferences
• Commitment to social justice and trade union values, or mission-driven work

About the role

Listening Books is a national charity that provides an excellent audiobook lending service to anyone in the UK whose illness, disability, learning or mental health difficulty, impacts on their ability to read the printed word, or hold books. Our audiobook catalogue contains over 10,000 titles. We believe that books should be accessible to everyone.

The Membership and Recruitment Administrator will help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base.

They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service.

They will also provide administrative support to the charity, including answering the main telephone line and opening and processing post.

​The Person we are looking for

​We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. The ideal candidate will have excellent organisational and research skills and attention to detail, a friendly, can-do attitude, with a willingness to learn and be comfortable speaking to members and partners on the phone or online.

If you would like to expand your experience in the charity sector and have a passion for books and accessibility, then we would love to hear from you.

In return, we can offer you 20 days holiday (rising with service), plus bank holidays, as well as a generous pension scheme. 

Location

This is a hybrid role. Most tasks can be completed remotely, but you will be required to visit the office (Oval, London) for specific tasks, and we have a preference for this to be one day per week. Travel to attend events within the UK will also be required on occasion. 

How to Apply

If you would like to be considered for this position, please apply with your CV and a cover letter, ensuring that it addresses the person specification in the job description, which can be found when you click on 'Apply Now'.  Applicants who do not submit a covering letter will not be considered.

Deadline for applications: Wednesday 4th February at 6pm.  Please note that only candidates shortlisted for interview will be notified. Depending on volume of applications received, we reserve the right to close the vacancy earlier than this date, so please apply early if you are interested.

Interviews will be scheduled for 10th February, and will be held virtually on Teams or Zoom.

All appointments are subject to two satisfactory references, including a previous employer, evidence of the right to work in the UK and a basic DBS check.

Privacy notice: Details of unsuccessful applications will be held on record under the lawful basis of Listening Books’ legitimate business interests for a period of 6 months before being securely destroyed.

Are you highly organised, confident with digital systems, and motivated by work that genuinely transforms lives? This part-time maternity cover role offers an exciting opportunity to join Embrace the Middle East’s friendly Shared Services team and support the charity’s vital mission.

In this role, you will help ensure our CRM and wider digital systems run smoothly and effectively, enabling teams across the charity to deliver exceptional service to our supporters. You will use your strong attention to detail, technical capability, and problem-solving skills to maintain accurate data, streamline processes, and support colleagues in their work.

With flexible working arrangements, a supportive team environment, and the opportunity to contribute to meaningful, justice focused work across the Middle East, this role is ideal for someone who enjoys enabling others to thrive through excellent systems and service.

This role is predominantly home working, with the requirement to work at Embrace’s office in High Wycombe once every fortnight for team building purposes.

For more information and to apply, please visit our careers page.

Closing date: 5.00pm on Friday, 13 February 2026.

Early applications are strongly encouraged.

Job Title: Schools Engagement Coordinator (Inspiring the Future)

Reports to: Head of School Programmes

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week

Purpose: This is a fantastic opportunity to take on the role of Schools Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. As a charity, our mission is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.

This key post is part of the Schools Engagement Team with responsibility for working closely with primary school and secondary school teachers and leaders to support them with running activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded projects aimed at these audiences and general administrative support. 

Remuneration: £27k per annum

Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time

Job Purpose:

Reporting to the Head of Schools Programmes, the Schools Engagement Coordinator is responsible for working closely with school staff in promoting and empowering schools to utilise Inspiring the Future and Primary Futures, alongside delivering virtual activities for schools. These programmes are an online system connecting schools to an enormous range of fascinating volunteers from the world of work for virtual or in person activities to raise aspirations, provide insight into jobs, tackle stereotypes and demonstrate how learning at school in the present links to opportunities in the future.

This role will be split between supporting the general self-service programme for schools nationally in an administrative capacity and delivering on funded projects including delivering activities to a case load of schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.

What we are looking for in a candidate:

Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement.  We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.

The Engagement Coordinator will work closely with the Head of School Programmes and wider Inspiring the Future team to undertake the following key accountabilities:

Key Accountabilities:

The following areas are broken down to reflect the proportion of the role dedicated to each area, over the course of the academic year, with priorities differing at different times of year

Enquiries management and administrative support across the programme team:

• Managing the enquiries inbox and switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
• Providing targeted support to schools such as phone calls to primary, secondary schools and colleges independently utilising the programmes using a RAG (red, amber, green) system to convert them to successful activities
• Providing administrative support across the volunteer and school engagement teams, including record-keeping, data entry, meeting minute-taking, scheduling, event coordination, etc
• Monitoring new registrations from schools and sending welcome emails, keeping this up-to-date with the latest opportunities and messaging for schools
• Use Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
• Other ad-hoc administrative tasks as needed

School Engagement:

• Supporting new teacher registrants with onboarding processes such as welcome emails, platform demonstrations, info webinars
• Writing and coordinating persuasive communications campaigns to different groups of schools that have an interest in engaging with volunteers from the world of work
• In collaboration with rest of team, identifying need for and developing new resources and guidance to meet teacher needs and support them to make the most of our offers
• In collaboration with rest of team, developing and implementing new processes and technical improvements, to support increased school engagement.

Project Delivery:

• Recruiting and engaging schools according to the geographic or sector focus of a funded project
• Managing relationships with a case load of schools in different areas of the country to host planning calls, deliver sessions, gather evaluation data and ensure a legacy of independent usage
• Setting up virtual and face-to-face activities including school liaison, securing volunteers, test calls, setting up on the Inspiring the Future system and hosting on tech platforms e.g. Zoom
• Facilitating virtual and face to face activities to pupils to link with volunteers, hosting and designing themed sessions online to ensure an interactive and engaging experience for children and volunteers, following a Q&A or job guessing-game format.
• Supporting and co-hosting sessions to teachers including teacher training, staff meetings and info webinars to promote Inspiring the Future, deepen engagement and demonstrate independent usage
• Supporting the development of educational resources that provide insight into the world of work and different sectors

Person specification:

We are looking for someone with the following Skills/ Knowledge/ Expertise

Essential

• Minimum one year’s experience in a customer service, school engagement or school-based role
• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
• Strong organisational and administrative skills including close attention to detail and effective time management
• Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
• Good level of education, demonstrating capability in producing written content to a high standard.
• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
• Good working knowledge and practical application of Microsoft Office tools

 Desirable

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
• Experience in virtual facilitation with children and young people
• Experience of project management and delivery
• Experience of client relationships management (CRM) databases, in particular Salesforce
• Experience of marketing to schools
• Experience of working in a small team
• Experience of working with volunteers
• Understanding of safeguarding, risk management and data protection
• Comfort and confidence in working with data to inform actions

Personal Attributes

• Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds. 

The closing date for applications is 9am on Wednesday 4th February and interviews will take place in the week of the 9th February. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.

Please send a covering letter of no more than 2-3 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV. Please include your name and the role applied for in the subject line of your e-mail. Thank you

*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role

We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

Thank you for taking the time to consider this role. We very much look forward to receiving your application!

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding. 

About the Education and Employers Charity

Education and Employers is an independent UK based charity launched in 2009 with the original vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. Our current strategic plan and mission is available to read here. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools and 42% of primary schools have registered with us. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 5 million interactions between young people and volunteers from the world of work have already taken place.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

Data Processing Administrator

Location: Astolat – with opportunity for hybrid working Within ACS core office hours (8am – 6pm)

Salary: Band P: £25,634-£26,538 (Pro-rata)

Hours of Work: 28 hours per week (0.8FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend).

Role Overview

The Data Processing Administrator will play a key role in ensuring the charity’s data is accurate, secure, and effectively managed to support service delivery, reporting, and decision-making. This role is vital in helping the organisation maintain high standards of data integrity and compliance, ultimately supporting unpaid carers more effectively.

Person Specification – Experience, Knowledge & Skills

Essential

Essential Experience

• Proven experience in data entry and data management within a professional setting.
• Familiarity with data management software, ideally Microsoft Dynamics CRM or similar platforms.

Essential Knowledge

• Strong understanding of data protection regulations (e.g., GDPR) and best practices for handling sensitive information.
• Knowledge of data quality assurance processes and techniques.
• Awareness of the role of data in supporting charitable services and impact measurement.

Essential Skills

• Excellent attention to detail and a high level of accuracy in data handling.
• Strong analytical and problem-solving abilities.
• Openness and self-motivation to learn and develop new skills, including the ability to adapt to and work confidently with a range of digital systems and tools.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
• Ability to work independently and collaboratively within a team.
• Effective communication and interpersonal skills, with the ability to liaise confidently with colleagues and stakeholders.
• Strong organisational skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
• Ability to touch-type and enter data with good speed and accuracy.

Desirable 

• Experience working with data visualisation tools such as Tableau or Power BI.

Key Responsibilities

• Perform data entry and maintenance, including updating existing records and entering new information into databases. 
• Perform routine data quality checks and resolve discrepancies
• Assist in the development and implementation of data management policies and procedures. 
• Collaborate with other departments to understand their data needs and provide solutions. 
• Generate reports and work alongside the Administration & Data Team Manager to analyse data and support decision-making processes. 
• Troubleshoot and resolve data-related issues. 
• Maintain confidentiality and security of sensitive data. 
• Support the team with general administrative tasks as needed, under direction of the Administration & Data Team Manager. 
• Stay up to date with industry trends and best practices in data management. 
• Take responsibility and ownership of your area of work including your own training and development to make sure you can deliver excellence. 
• Work across the organisation on projects and support organisation-wide events and activities.

To Apply

If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.

About us

Waterloo Uncovered is the ground-breaking charity that combines world-class archaeology with veteran wellbeing and recovery.  Through a range of innovative programmes, from excavation on the battlefield of Waterloo to discovery of the objects uncovered in our extensive Finds collection, we support meaningful engagement in heritage.

The role

This is a fantastic opportunity for a proactive indivudal who enjoys working collaboratively as part of a small, dynamic and passionate team, alongside an extensive network of volunteers.  Working across all aspects of our administration, in support of our operational delivery, communications, fundraising and outreach. 

Key responsibilities:

• Programme administration, engaging directly in support of beneficiaries for onboarding, logistics and follow up, answering enquiries and general tasks.

• Customer service, responding to email and telephone enquiries and correspondence.

• CRM and data management, including managing donors, volunteers and a wide range of contacts and suppliers information.

• Virtual office support, arranging meetings and team events, providing secretariat to Trustee Board, office contracts, suppliers and administration.

• Completing research as requested, compiling and summarising information for drafting applications for grants and trusts, managing fundraising pipeline and tracking, reporting schedules and reports.

• Administration of social media accounts, support to drafts of newsletter and impact reports, and other communication initiatives.

• Event administration, including bookings, logistics and support to outreach.

Start date: Immediate

Location: We work remotely with 1-2 days in London per month at your own cost

Salary: £24-25,000

Hours of work: 37.5 hrs per week

How to apply: CV with covering letter outlining your motivations for the role and how you meet the person specification

Closing date: 17.00 on Thursday 5 February

Interviews: Friday 13th February 2026 (tbc)

No agencies please