Administration support jobs
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our Customer and Neighbourhood Team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship will introduce you to how we deliver our housing services and support our customers. You'll build valuable housing skills and will make a meaningful contribution to the work that we do.
You'll spend time with different teams, including Customer Accounts, Lettings, Localities (Tenancy Management), and Supported Housing. This will give you hands-on experience and help you understand how our services work from start to finish.
In this role, you will:
- Carry out basic admin tasks and data entry
- Respond to customer enquiries
- Support case management activity
- Work with colleagues and external partners
- Attend meetings and site visits with team members
- Help with reporting and system updates
As part of the placement, you'll shadow experienced staff to learn about their roles. As your confidence grows, you'll be given your own tasks and responsibilities, matched to your skills and development.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.
The Details
- We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
- To complete the Level 2 course you'll ideally have, or be working towards a Maths and English GCSE
- You can apply until midnight on the 23rd June 2026
- We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our Customer and Neighbourhood Team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship will introduce you to how we deliver our housing services and support our customers. You'll build valuable housing skills and will make a meaningful contribution to the work that we do.
You'll spend time with different teams, including Customer Accounts, Lettings, Localities (Tenancy Management), and Supported Housing. This will give you hands-on experience and help you understand how our services work from start to finish.
In this role, you will:
- Carry out basic admin tasks and data entry
- Respond to customer enquiries
- Support case management activity
- Work with colleagues and external partners
- Attend meetings and site visits with team members
- Help with reporting and system updates
As part of the placement, you'll shadow experienced staff to learn about their roles. As your confidence grows, you'll be given your own tasks and responsibilities, matched to your skills and development.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.
The Details
- We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
- To complete the Level 2 course you'll ideally have, or be working towards a Maths and English GCSE
- You can apply until midnight on the 23rd June 2026
- We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our Communities Team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
In this role, you'll support the Community Foundation to deliver services and projects that benefit our customers and local communities.
You'll rotate across three areas to gain a wide range of experience:
Employment, Skills and Inclusion
Community Investment and Partnerships
Fundraising and Social Value
Your day-to-day tasks will vary depending on where you're placed, but you'll be supported by a mentor in each area.
You will:
Be a first point of contact for customers and partners, helping with queries and resolving issues
Support the team with activities such as grants, vouchers, and other support services
Enter and update information using internal systems (e.g. Dynamics 365)
Help share positive stories and outcomes through communications and promotional materials
Support payments and keep accurate records of transactions
Help organise and support events and community initiatives
Support customer surveys and feedback collection
Help collect data and feedback to improve services
Take part in shadowing opportunities to learn more about the team's work
You'll receive full training and ongoing support, with flexibility to focus on areas that match your interests and career goals.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
At SNG, our apprenticeships are designed to give you the confidence, training and skills to build a meaningful and successful career.
The Details
We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
To complete the Level 3 course you'll ideally have, or be working towards a Maths and English GCSE
You can apply until midnight on the 23rd June 2026
We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
We have an opportunity for an Apprentice Business Administrator to join us at SNG.
You'll be part of our People team, with an office base in Basingstoke.
The salary starts from £15,680 depending on your age and experience.
About SNG
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes in thriving communities. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
The Apprenticeship
This apprenticeship in our People Directorate is a great way to start your career and learn how organisations support their people.
The People Directorate includes teams such as HR, Reward, Talent, Learning and Development, and Communications. Together, they help support colleagues, leaders, and customers across the organisation. As an apprentice, you'll gain an understanding of how these teams work and how they contribute to the organisation's success.
You'll combine learning on the job with meaningful day-to-day tasks, helping you build useful skills and confidence from the start.
You'll also have the opportunity to work across different teams. In your first year, you'll be based in Learning and Development, where you'll build strong foundations and get settled into your role. In your second year, you'll gain experience in other People teams, helping you explore different career options and understand how everything fits together.
In this role, you will:
Support everyday people processes and team activities
Contribute to projects that make a real difference to colleagues
Build skills in communication, organisation, and teamwork
Learn how people-focused services support the wider organisation
Throughout the apprenticeship, you'll be supported by a dedicated manager and mentor who will guide you, provide feedback, and help you succeed.
You'll also be attending college to complete a Level 3 Business Administrator qualification.
This apprenticeship offers a supportive environment where you can grow, develop new skills, and build a strong foundation for your future career.
The Details
We have attached a Candidate Guide to this role. This will help you with the application form and let you know what questions we are going to ask you.
To complete the Level 3 course you'll ideally have, or be working towards a Maths and English GCSE
You can apply until midnight on the 23rd June 2026
We will let you know if you will be invited to our assessment days by Tuesday 14th July
The assessment day will take place on the 24th July, please make sure you are available.
We're looking for a positive and dedicated Service Delivery Assistant to support our vital work tackling Violence Against Women and Girls (VAWG). If you are looking for an opportunity to make a difference to the lives of some of our most vulnerable residents, then this could be the role for you.
You will be responsible for ensuring that safeguarding and risk issues are identified and effectively communicated to the correct Multi Agency Risk Assessment Conferences (MARAC).
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- delivering a high quality and responsive administrative function meets service delivery requirements.
- providing a high-quality and responsive administrative function
- monitoring the DRIVE inbox, accurately setting up and maintaining case records, and supporting effective case allocation.
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of violence and abuse.
- An understanding of relevant legislation, policy and procedure relating to domestic violence and abuse.
- To be proactive, self-motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
In this role you will be responsible for office management and administrative support across Pembroke House’s work, from supporting governance functions, to leading on Hall Hire bookings and supporting programmes in our buildings and in the wider neighbourhood.
You will be passionate about delivering and improving our processes to streamline our work, and enjoy bringing your skills in organisation and process management to a vibrant team. You will be comfortable multi-tasking and shifting priorities when needed on tasks such as answering the phone, ordering supplies, organising the logistical details of room hire and supporting the delivery of events.
Person Specification
The person we appoint to this role will have a passion for organisation and the smooth management of processes. You will enjoy working with a range of people including residents of all ages and backgrounds. As a member of a small and enterprising team you will also be ready to muck-in to support others as required.
You will be able to manage competing demands on your time as you will be working in a fast-paced office environment. You will have an eye for detail, the drive to see tasks through to completion and be confident working unsupervised for some of the time.
You will take on responsibility for ensuring that hall hirers get what they are expecting, and must be confident and able to be firm when you know we are unable to fulfil a request. In addition you will oversee the Pembroke Academy of Music, ensuring that it continues to be an efficient and joyful programme.
If this role is done well you will embed a solid foundation from which our work can flourish. You will be a key external voice and face of Pembroke House and will sit at the heart of a dynamic team, ensuring that visitors are welcomed, enquiries are dealt with efficiently and that information flows effectively through the organisation.
Pembroke House
Pembroke House is a neighbourhood organisation. We are working towards a connected, just and thriving Walworth. We believe in the power of a neighbourhood to tackle our biggest social challenges.
We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.
For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.
Application Deadline: 9am Monday 6 July 2026 Please note we will be shortlisting and interviewing potential candidates throughout this period.
Shortlisting by Nina Feldman and Sally Carr: Week of 6 July
Interviews with Michal Beno and Tara Mack: Week of 13 July
You will be required to complete a short IT test if you are invited to an interview, and have an opportunity to meet some other members of the team.
Located in the heart of Walworth, we strive to empower communities and individuals to create a neighbourhood where everyone can flourish.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Executive Administrator to join our friendly team on a permanent, full-time contract (37 hours per week). Based in our Stirling office, this is a hybrid role with occasional travel across the UK.
As Executive Administrator, you will be at the heart of our charity, supporting the CEO by providing confidential and professional administrative support. This role is pivotal to the smooth and efficient running of the organisation, allowing the CEO to focus on strategic leadership and organisational impact. In addition, you will work alongside other members of LtL’s leadership team and our Strategic Support Manager, as well as providing general administrative support.
The client requests no contact from agencies or media sales.
Please note that this role is open to women only and is exempt under Schedule 9, Part 1 of the Equality Act 2010 (Genuine Occupational Requirement).
This organisation delivers specialist, trauma-informed services to Black and racially minoritised women and their children who are at risk of or have experienced domestic abuse and other forms of Violence Against Women and Girls (VAWG). Their work focuses on supporting individuals to rebuild safety, confidence and independence through culturally responsive and person-centred support.
They are now seeking a highly organised and proactive Administrative Officer to support the day-to-day running of the organisation and contribute to the delivery of these essential services.
The Role:
This is a varied and hands-on role, providing administrative and operational support across the organisation. You will play a key part in ensuring services run smoothly, enabling frontline teams to effectively support women and families accessing the service.
Key responsibilities include:
- Providing high-quality administrative support to senior staff and service teams
- Acting as a first point of contact for internal teams and external stakeholders, including service users, partner organisations and community groups
- Coordinating meetings, events and community-facing activities that support engagement and outreach
- Maintaining accurate and confidential records, including sensitive case-related information
- Supporting data reporting, funding returns and monitoring requirements
- Assisting with health & safety processes to ensure a safe environment for staff and service users
We are looking for someone who is:
- Highly organised with excellent attention to detail
- A confident communicator with strong written and verbal skills
- Proactive and able to manage competing priorities
- Comfortable handling sensitive and confidential information
- Experienced in administration, ideally within a charity or public sector setting
Additional Information
- This role is subject to an Enhanced DBS check
- Applicants must have the right to work in the UK
- This post is open to women only and is exempt under Schedule 9, Part 1 of the Equality Act 2010 (Genuine Occupational Requirement)
Equality & Diversity
The organisation is committed to building a diverse and representative workforce.
We particularly welcome applications from Black women and racially minoritised candidates, as this reflects the communities the organisation serves. All appointments will be made on merit.
Next Steps:
Please apply with a tailored CV today and member of our TPP team will be in touch if your CV reflects the essential criteria above. If you do not hear back from us within 3 working days, then unfortunately, you haven't been succcessfull - we will also notify you by email.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.
3. Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Human Resources administration
- Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
- Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
- Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
- Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.
Administrative Support
- Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
- Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
- Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.
Policy Compliance & Staff Support
- Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
- Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
- Support the preparation of HR and administration summaries for management review.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field
- At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
- Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Good knowledge in labor law.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Administrative reliability
- Confidential handling of information
- Timely escalation of risks
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.
This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.
If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!
Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
The Role:
As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.
Your responsibilities will include:
- Processing fundraising income from multiple sources, including post, bank transfers and online platforms
- Accurately recording, coding and filing all donations across paper and electronic systems
- Managing and maintaining donation data within Salesforce CRM
- Opening and handling incoming post, including preparing cash and cheques for secure banking
- Ensuring all donations are acknowledged promptly to support a positive donor experience
- Supporting Gift Aid processes, ensuring information is correctly recorded and compliant
- Assisting with reconciliation and financial administration tasks
- Providing additional administrative support to the wider team as needed
- Strong experience in income processing, financial administration or data-heavy roles
- Excellent attention to detail and a high level of accuracy
- Confident working with CRM systems such as Salesforce
- Comfortable handling financial information and working with sensitive data
- Well organised, methodical and able to manage competing priorities
- A team player with a proactive and reliable approach
- Ideally experienced within a charity, fundraising or membership environment
- Play a critical role in ensuring vital income is processed accurately and efficiently
- Gain valuable experience in fundraising operations and financial administration
- Work with a supportive, purpose-driven team
- Flexible part-time working with a clear structure across the week
- Immediate start opportunity with a meaningful short-term impact
CVs are being reviewed on a rolling basis – early applications are encouraged.
Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are looking for a motivated and experienced Senior Administrator to oversee the day to day functions of the Kent and Medway administration team within Victim Support. This role is full time and based at our multi agency shared space called Compass House in Ashford Kent.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Senior Administrator you will manage a team of five administrators known locally as 'Service Delivery Assistants' to oversee the support to the Kent and Medway Victim Support Operational Teams including the Triage and Early Intervention team, the Multi Crime Service Case Workers and the Specialist Services Case Workers (Stalking, Hate Crime and Child and Young Persons)
You will manage performance and staff motivation, ensuring that the administration function operates effectively and efficiently carrying out tasks as directed by the Operations Manager. The post holder will need to be flexible and prepared to meet conflicting work demands, prioritise workloads and ensure timeframes are met whilst ensuring attention to detail.
As the role involves providing support to administrators and actively working to improve performance, you will need experience of managing people and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.
Key Responsibilities
- Coordinate and participate in all administrative functions to ensure the smooth and effective running of the service, monitoring quality standards for the team through auditing and reporting where required.
- Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service.
- Act as first point of contact for key stakeholders, ensuring administration is dealt with efficiently and meets quality standards and lead by example on good working practices
- Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR.
About You
You will need:
- Experience of working in an administrative position ideally within the criminal justice field.
- Previous experience of managing and supervising people
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of crime.
- Experience of performance reporting and training delivery.
- To be proactive, self-motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Would you like to make a difference?
Then take a look at this job. Manchester Mind are recruiting to an administrative role in a really important team – the one that generates income and impact so that, as a mental health charity, we can continue to deliver our important services.
Our purpose is to make it easier to ask for help and to get the right help to support better mental health. Administrative support is vital in this and we would like to hear from you if you feel you have the skills and experiences we are looking for.
Post: Income and Impact Team Administrator
Salary: £17,813 actual
Hours: 24 hours pw
The skills and knowledge that are important to us are:
· Commitment to working in a collaborative way, sharing skills and talents in order to bring about better outcomes for the team.
· Experience of working in administration.
· Understanding and experience of inputting and interpreting data.
You can download all application documents from our website.
The deadline for this post will be 12 noon on Tuesday 16th June and interviews will take place on Tuesday 23rd June.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Our purpose is to create a space where mental health comes first.



The client requests no contact from agencies or media sales.
We’re looking for someone brilliant at keeping things organised, on track, and moving forward—to support Headstart, a programme that’s helping to reshape how England restores its rivers and wetlands.
It’s a big, collaborative project (lots of partners, lots going on), so this role is right at the centre of making it all work.
Day to day, you might be:
• Keeping meetings, actions and plans organised
• Supporting budgets, invoices and financial tracking
• Helping coordinate partners and keep everyone aligned
• Making sure nothing falls through the cracks
You don’t need to come from an environmental background—but if you like the idea of your work contributing to nature recovery, that’s a big plus.
We’re looking for someone who’s:
• Super organised and detail-focused
• Proactive and happy juggling different tasks
• Reliable, approachable, and a good team player
You’ll be joining a friendly, purpose-driven team and working on something that genuinely matters.
Closing date: Friday 3rd July 2026 (5pm)
Interview date: Week commencing the week of 13th July 2026
Freshwater is our passion. Together, we can make a difference for wildlife.



Closing Date: 25 June 2026
Interview Date: 7 July 2026
Location: Multi-site working across Selly Park and Erdington sites with primary base at Selly Park
Hours: 30 hours per week
Salary: Corporate Band H £19,881 - £21,834 per annum (£24,852- £27,293 full time equivalent)
DBS Requirement: Basic
Join Birmingham Hospice as our Clinical Education Administrative Assistant and support learning that makes a real difference to patient care.
About the role
You will provide day-to-day administrative support to the Clinical Education Administration Lead and the wider Education and Research teams. The role includes coordinating training activity, supporting research administration, helping to promote learning opportunities, and ensuring courses and programmes run smoothly. You will also work with external partners and play an important part in delivering education that supports high-quality palliative and end of life care.
What we are looking for
You will provide day-to-day administrative support to the Clinical Education Administration Lead and the wider Education and Research teams. The role includes coordinating training activity, supporting research administration, helping to promote learning opportunities, and ensuring courses and programmes run smoothly. You will also work with external partners and play an important part in delivering education that supports high-quality palliative and end of life care.
You will hold a full UK driving licence as this role requires some travel to external venues to help support the Team.
What We Offer
· Make a real difference through work with purpose
· Be part of a supportive, values-led organisation
· Flexible and inclusive ways of working
· Generous holiday entitlement
· Wellbeing programmes, Reward Gateway retail discounts & financial tools
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.
We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.
This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.
KEY RESPONSIBILITIES
Supporter Care & Communication
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Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.
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Answer all supporter queries professionally and within agreed timeframes.
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Ensure supporters receive the correct communications in response to their donations.
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Produce timely and accurate thank‑you letters.
Income Processing & Administration
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Browse, create, amend and allocate payments to supporter records using data processing systems.
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Reconcile income with daily income sheets.
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Allocate income and produce daily income reports.
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Take Direct Debits over the telephone in line with DD Scheme legal requirements.
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Administer all charity income paid by Direct Debit.
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Process payments received from third‑party agencies (e.g., JustGiving).
Database & Record Management
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Create and maintain accurate supporter records on the charity’s CRM system.
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Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.
Fundraising Support
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Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.
General Administration
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Sort and open Head Office post in line with service level agreements and standard operating procedures.
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Undertake other tasks as directed by the Senior Supporter Services Officer.
Health & Safety Responsibilities
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Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.
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Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.
PERSON SPECIFICATION
Experience & Knowledge
Essential:
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Experience in data entry and administration.
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Proven customer service experience, including handling enquiries and resolving issues.
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Good understanding of database functionality.
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Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).
Desirable:
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Working knowledge of mail‑order systems.
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Telephone sales experience.
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Experience using a charity fundraising CRM system.
Skills & Abilities
Essential:
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Strong telephone manner with a professional, approachable communication style.
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Highly proficient keyboard skills with strong accuracy.
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High attention to detail with a focus on accuracy and quality.
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Excellent verbal and written communication skills.
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Confident communicating with people at all levels.
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Effective at prioritising workload and managing multiple tasks.
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Flexible and adaptable approach to work.
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Ability to work both independently and as part of a team.
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Able to work well under pressure and consistently meet deadlines.
Desirable:
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Understanding of the function of a fundraising database.
Apply today
Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.
Closing date: Sunday 14th June 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.


