Administration Support Officer Volunteer Roles
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Voluntary Administration Officer
ETS is a growing UK based Christian charity, which is looking to expand its discipleship and evangelism training throughout the UK.
We are looking for a person of faith, who can identify with our aims and has some experience with administration. Although this is a voluntary position, we anticipate that this role will be salaried at some point in the future.
The role will involve providing support for the two Directors in their weekly activities. This will involve emailing church leaders, providing database support, booking hotels and flights, organising events, PowerPoint presentations, zoom meetings, liaising with both our Fundraising and Marketing Officers, inputting financial data into a spreadsheet, and producing reports.
ETS is based in Peterborough, but we expect any applicant to work from home/remote (hybrid) and attend meetings over zoom. Therefore, we will only accept applicants who are UK based. There may be occasional team meetings at Allia Business Centre, Peterborough, but traveling costs will be reimbursed along with other approved expenses.
Salary: This is a voluntary role and you are expected to pay your own taxes
Hours of work: This is a part-time role of 2 days per week (10 hours) but can be carried out at different times during the week.
This contract is for one year, with the possibility of extension
Safeguarding: Appointment will be subject to a satisfactory DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Voluntary Administration Officer
ETS is a growing UK based Christian charity, which is looking to expand its discipleship and evangelism training throughout the UK.
We are looking for a person of faith, who can identify with our aims and has some experience with administration. Although this is a voluntary position, we anticipate that this role will be salaried at some point in the future.
The role will involve providing support for the two Directors in their weekly activities. This will involve emailing church leaders, providing database support, booking hotels and flights, organising events, PowerPoint presentations, zoom meetings, liaising with both our Fundraising and Marketing Officers, inputting financial data into a spreadsheet, and producing reports.
ETS is based in Peterborough, but we expect any applicant to work from home/remote (hybrid) and attend meetings over zoom. We will only interview applicants who are UK based. There may be occasional team meetings at Allia Business Centre, Peterborough, but traveling costs will be reimbursed along with other approved expenses.
Salary: This is a voluntary role and you are expected to pay your own taxes
Hours of work: This is a part-time role of 2 days per week (10 hours) but can be carried out at different times during the week.
This contract is for one year, with the possibility of extension
Safeguarding: Appointment will be subject to a satisfactory DBS check.
We are in phase 1 of our three phase plan, so we need applicants to be able to grow with us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is a fantastic opportunity for an early career Communications Intern/Officer to be based with an NGO in the heart of Madagascar.
Living in the coastal town of Fort Dauphin in the southeast of Madagascar, this role will support the team managing SEED’s media and communication work. The successful candidate will work with both national and international staff to assist on a wide variety of tasks, from supporting with planning and scheduling content across our range of social media platforms, creating digital media for marketing and social media and day-to-day administration tasks. The role is predominantly office based with some ad-hoc travel to our rural projects. The diversity of activities undertaken will provide a wide-ranging experience for an early career communications and media professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development work.
Title: Media and Communications Intern - change of title and responsibilities to Media and Communications Officer subject to passing 3-month probationary review.
Location: Fort Dauphin, Anosy Region, Madagascar
Commitment: 12 months extendable
Salary: Voluntary, with stipend contribution to living expenses and £650 contribution to insurance
Duties and responsibilities
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Create and write social media, website and newsletter content with staff across all departments in line with SEED’s strategy
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Work with the Senior Media and Communications Officer to develop and edit content, ensuring different platforms are used to best advantage SEED’s positioning
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Provide timely, day to day monitoring and replying to questions and debates across platforms
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Support the development of individual giving and fundraising campaigns, through all stages
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Work with the Senior Media and Communications Officer and Project Officers to storyboard and develop content as well as engaging and creative social media and awareness-raising campaigns
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Support the review and evaluation of social media platforms against marketing KPIs
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Occasional travel to field sites to generate content to be used on social media and other outlets at the direction of Senior Media and Communications Officer
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Shoot and edit visual high quality content that documents project activities at a national and international level
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Build capacity within the wider team, improving communication between teams internally and with external partners
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Support with the promotion of the organisation through editing blogs and articles
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Work with the IT Officer to maintain and advance the organisation’s website
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Ensure distinctive and consistent brand identity across all communication outputs
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Provide research as directed on industry trends, potential partners and content topics
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Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are promoted at all times
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Complete other ad-hoc tasks as required by the Senior Media and Communications Officer, International Operations Manager, or Director of Programmes and Operations to further the aims and work of the organisation.
Person specification
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Demonstrate a working knowledge of high-quality photo and video content generation and management
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Have experience of creating social media content, marketing or promotional work in line with SEED’s values
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Willingness to develop visual content using editing skills with software including Canva
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Display exceptional verbal and written communication skills
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Be able to communicate the organisation’s ethos and mission to national and international audiences through photography, videography and copy writing
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Have passion, curiosity and motivation for the job and the ability to enthuse others
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Be punctual and be able to work to tight deadlines in an organised manner and to a high standard
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Demonstrate an interest in conservation and community development
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Demonstrate an understanding of and commitment to SEED’s ethos, values and approach and be a good ambassador for the organisation at all times
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Demonstrate proven ability to recognise and appropriately deal with challenging situations
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Have the ability and desire to build capacity and share skills across cultures and work with teams from different economic and cultural backgrounds and across multiple language barriers
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Demonstrate an awareness of and comfort with increased social and professional responsibility, being culturally sensitive and respectful at all times
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Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED in order to protect both their safety and the reputation of the NGO
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Be able to work to and advocate for all of SEED’s policies and procedures, safeguarding those that SEED works with and reporting any concerns appropriately
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Have a flexible and patient attitude
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Have excellent problem-solving skills
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Be able to work both independently and as part of a team
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Be capable and comfortable adapting to life in a less developed country with sometimes basic living conditions
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Be fluent in English to a high standard. Basic working knowledge of French is desirable though not essential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an unpaid and voluntary role.
• Working arrangements: work-from-home
• Hours: 20 hours per week
• Application process: Interested candidates should submit their CV and a one-page cover letter detailing their relevant experience and how they would contribute to the shared role. Only shortlisted candidates will be contacted for an interview.
About Exam Star Learner
Exam Star Learner is an educational charity. We are on a mission to address the lack of access to personalised learning support for underprivileged youth. We aim to deliver personalised and affordable tutorials in Maths, English, Science, and French to underachieving and disadvantaged children and young people. We are dedicated to narrowing the attainment gap, boosting confidence, and raising aspirations of 5-18year-olds. We believe that no child should be left behind in the Southwark community due to financial constraints.
Education is unfair
A growing number of parents and guardians are paying for children as young as four to receive additional tuition. Research show that unlike their well-off peers, many children from lower income families are unable to afford the cost of private tuition which averages £25 per hour in London. This exacerbates education inequalities and contributes to widening the attainment gap.
Exam Star Learner Levelling the Playing Field
Unlike other tuition organisations, Exam Star Learner’s private tuition is genuinely affordable and personalised. Compassion, equality, and independence are among our core values.
We want to inspire our students and help them gain confidence and self-esteem so that they can maximise their potential and achieve greater success in school and in the workplace. We pair children and young people with tutors, and they learn in weekly personalised online tutorials which cater to their specific learning needs. We are currently in partnership with Southwark Council and the DofE.
About the opportunity
We are on the lookout for ten motivated Volunteer Recruitment Officers to join our team. This is an unpaid and voluntary role. In this shared role, each officer will work closely together to develop and implement a comprehensive plan to recruit volunteer tutors. The goal is to recruit and retain a pool of at least 200 retired teachers who can dedicate 4 hours to one-on-one and small group tutoring in English, Maths, Science, and/or French for children and young people aged 5-18. These tutorials will be conducted both in person (in Southwark schools) and online. The professionals will be responsible for recruiting, training, supporting, and retaining volunteer tutors to help reduce the education gap and raise the aspirations of underprivileged children and young people.
Detailed Tasks:
1. Volunteer Tutor Recruitment Strategy Document (Candidates 1 & 2):
Candidate 1: Strategy Development
· Collaborate with the charity Director to write a robust volunteer tutor recruitment strategy document.
· Discuss and refine the strategy document with Candidate 2.
Candidate 2: Recruitment Process
· Execute the recruitment strategy developed by Candidate 1.
· Manage all stages of the recruitment process for volunteer tutors, including advertising, screening, interviewing, and onboarding.
2. Training and Development (Candidates 3 & 4):
Candidate 3: Training Design
· Design a training programme for volunteer tutors.
· Collaborate with Candidate 4 to align the training programme with the recruitment strategy and volunteer management system.
Candidate 4: Training Delivery & Development
· Deliver the training programme designed by Candidate 3.
· Develop a system to track volunteer progress and collect feedback on the training programme.
3. Volunteer Management (Candidates 5 & 6):
Candidate 5: Volunteer Support
· Establish effective processes for volunteer management.
· Offer guidance and support to volunteer tutors, addressing any questions or issues that arise.
Candidate 6: Coordination & Updating Systems
· Track and record tutorial attendance and ensure that both students and volunteer tutors attend the sessions.
· Liaise with parents/guardians, school teachers and volunteer tutors as and when required to facilitate tutorials (i.e. provide support around rescheduling missed tutorials, tutorial scheduling issues, payment queries, refunds, lateness, re-sharing video conferencing links, sending reminders about tutorial sessions etc)
· Regularly review and update the volunteer management database to ensure efficiency and effectiveness.
4. Retention Strategies, Monitoring, Evaluation, and Marketing (Candidates 7 & 8):
Candidate 7: Retention Strategies & Monitoring
· Write a strategy document to encourage volunteers to remain engaged.
· Monitor the quality of tutorials by gathering feedback success stories from students, parents, and school teachers after each session.
Candidate 8: Evaluation & Marketing
· Establish methods to monitor and assess the effectiveness of the volunteer recruitment and retention strategies.
· Collect feedback and success stories from volunteer tutors to share on social media for marketing purposes.
5. Administrative Support and Tutorial Scheduling (Candidates 9 & 10):
Candidate 9: Administrative Support
· Liaise with the team and rovide administrative support as and when necessary, including advertising, screening, interviewing, and onboarding of volunteer tutors, coordinating tutorials and tracking tutorial attendance, record-keeping, scheduling, and documentation etc
Candidate 10: Manage Tutorial scheduling, Update and Manage Tutors and Students Records
· Update and Manage Tutors profiles on our website (ensure all available tutors are accurately listed)
· Update and Manage Students Records to help us monitor number of tutorials delivered.
· Provide information and guidance to parents/guardians and school teachers regarding booking tutorials
(i.e handle communications and queries regarding scheduling tutorial sessions through our website, provide information and guidance around booking tutorials)
Volunteer Tutor Recruitment Timeline
The recruitment process for volunteer tutors will commence immediately upon the start of the shared role. The goal is to recruit a pool of at least 200 retired teachers within a timeframe of 6 months. However, the timeline may be subject to adjustments based on the availability and suitability of volunteer tutors.
Work Schedule
This is an unpaid and voluntary role. Each candidate should not work more than 20 hours per week, but there is flexibility to accommodate the needs and schedules of team members.
Qualifications
· Relevant experience in volunteer recruitment or a similar role.
· Excellent communication and interpersonal skills.
· Ability to work well as part of a team and independently.
· Experience in training and development is beneficial. Familiarity with the charity sector, particularly in education, is advantageous.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Worcestershire Association of Carers (WAC) is a well-established charity with passionate staff and volunteers who have a good reputation for delivering. We provide an independent expert source of information, advice and support for the thousands of unpaid adult carers in and around Worcestershire. We understand the role of unpaid carers and the huge contribution they make to the community. We assist carers through a range of personalised services provided directly and through signposting to other sources of help. When carers receive the best possible services available to them, they are empowered to continue caring more effectively, continue to have a life beyond caring and are less likely to suffer health breakdown.
We are looking for an experienced financial manager who is based in a commutable distance from Worcester to join our Board as Treasurer. As well as being a trustee, you will oversee the financial administration of WAC, and advise the Board of Trustees on the Charity’s financial health, liaising with the Chief Executive and Finance Manager.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Fundraising Volunteer – Office based
We're looking for a friendly and enthusiastic person to support the Fundraising Team
Blesma, The Limbless Veterans is the national charity and membership association for limbless serving and ex-service men and women and their dependants.
We help all wounded servicemen and women who have lost limbs, the use of limbs or eyes, to rebuild their lives by providing rehabilitation activities and welfare support.
We are looking for a Volunteer to help the Fundraising Team with office tasks. You will be providing practical, administrative and research support across the team. We’re a small and friendly team operating at a national level. Your work will help provide excellent donor care to our supporters, as well as assisting with the smooth running of our office and fundraising activities.
By volunteering with us, you will have the opportunity to gain first-hand experience of volunteering for a charity and will contribute to our work supporting injured veterans and their families.
Application process
Please send a covering letter of no more than 500 words explaining why you’re interested in the role, outlining any relevant skills and experience.
If your application is successful, we will contact you and invite you to a brief interview (this could be online or in person)
We look forward to hearing from you.
Thank you for your interest in Blesma, The Limbless Veterans
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ref: V224 | Support Group Volunteer | Wolseley
We’re looking for Support Group Volunteers over the age of 18 years old, based at Wolseley Business Park, Wolseley Close, Plymouth, Devon, PL2 3BY.
You’ll be volunteering 3 out of 4 Wednesday mornings per month, from 10am until 1pm
As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.
The volunteer will be
· A people person, with good listening skills
· A great communicator who enjoys meeting new people
· Good at putting people at ease
· Reliable and organised
· Passionate about supporting people affected by stroke
· IT literate, have good administrative and record keeping skills and be able to follow relevant policies
A DBS check is required for this role.
Interested in this role?
Find out more by downloading the role description for the Support Group Volunteer role.
If you are interested in this role, please complete click apply.
About Us
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
- ROLE TITLE: Trustee of the Board of Directors
- SPECIALISM: Finance / Treasurer
- LOCATION: Grimsby
- HOURS OF WORK:4 - 6 hours per month.
- MEETINGS: 6 Board Meetings and 6 Sub-Committee Meetings per year.
All Trustees are expected to make an active and dynamic contribution to the Board, the organisation and to supporting our work. Trustees have wide-ranging skills, knowledge, and experience appropriate to governance and strategy.
The overall role of the Treasurer is to maintain an overview of the Charity’s affairs, our strategic planning and to provide guidance to help ensure financial viability and support the requirements underpinning proper financial governance and procedures.
This key role will provide assurance to the Board that the financial resources of YMCA Humber meet its present and future needs, working with the CEO to ensure the Charity complies with relevant legislations, through efficient administration and best practice in good governance.
The ideal candidate will possess:
- Strategic vision, and a solid understanding and acceptance of the legal responsibilities of Trusteeship.
- Financial or accountancy experience.
- Good independent judgment, and a high level of credibility within the community.
- Strong leadership skills and a commitment to the work of the Charity.
- Open and transparent approach.
- Ability to work effectively as a member of a team.
- Knowledge of Charity finance or housing association finance.
- Skills to analyse proposals and examine the financial consequences.
It should be noted that the focus of this Trustee role is strategic, and the Treasurer will not be managing the organisation’s finances on a day-to-day basis; however, regular contact and liaison with the Chief Executive Officer and Head of Finance is expected.
Initially we’d like to set-up an informal conversation prior to completing any application.
After this, if you feel that a trusteeship with YMCA Humber would be a good fit for you, we’ll invite you to submit a personal statement and submit your CV, that will be reviewed by the current board of trustees.
Our mission is to develop an extended YMCA family, which allows people to have a fair chance to discover who they are and what they can become.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Lead Volunteer Role Description
- To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office.
- Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.
- To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.
- Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.
- To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.
- To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.
- To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format. If alternative methods of collecting stats are used, to ensure that the team are all using the same method.
- To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.
- To assist with the recruitment interviews and induction of new Volunteers.
- Responsible for the support of new Volunteers and their final sign off. Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.
- To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.
- To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.
- To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.
- To provide local information for the Helpline Court Information Sheet when requested.
- To ensure the team follow the practices of the court and work in partnership with the court staff.
- To forward any testimonials about the support provided by our volunteers to the CCSS office.
- Responsibility for maintaining the stock of CCSS leaflets.
- Organise cover for themselves when they are on holiday or need to take time off.
The client requests no contact from agencies or media sales.