Administration support officer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brief
If your talents lie within an office environment and you are able to use a computer, why not join our administration team answering the phone, placing orders, filing and much more.
This back of house role is for you if you are computer literate, organised and communicative.
Purpose of Role
Under the direction of the Volunteer Officer there are several tasks that are carried out:
· Help to keep the office organised and running smoothly
· Assist in daily office tasks (i.e. filing, handling and managing data)
· Help out in other working areas, such as marketing, events and fundraising
Key elements
After relevant training has been provided:
· Working with other administrative staff
· Making and receiving phone calls
· Data entry, filing, typing and general office duties
· There may be occasions where you have the opportunity to get involved in other areas, including attending events or other activities
· To liaise with other departments/volunteers as and when necessary and provide additional admin support where appropriate
· Where applicable assist with the handling of both incoming/outgoing mail
Your profile
What we are looking for:
· Good communicator (verbal and written)
· Good interpersonal skills and good telephone manner
· Have a working knowledge of Microsoft Word, Excel and other applications
· Able and willing to work as part of a team and also be able to work independently
· Friendly and approachable
Milton Keynes Museum preserves and shares local history through interactive exhibits, education, and community engagement for all ages.



The client requests no contact from agencies or media sales.
What you will be doing
The opportunity will be volunteering with the Volunteering Officer and People & Culture Manager carrying out administrative tasks that include data input in to systems, issuing letters and documents, responding to email enquiries, photocopying/scanning, filing, using Microsoft Office, Teams and SharePoint and the development of the volunteering programme at Suffolk Wildlife Trust including the recognition events and activities.
There are no set tasks or duties with the opportunity - you'll be getting involved with the day-to-day activities.
The skills you need
No experience is required other than able to use a computer and Microsoft Office.
What you'll get out of it
This opportunity may suit someone who is looking for a career in volunteering support or within HR, or someone with administrative experience looking to use their skills.
You can claim back out-of-pocket expenses.
The time you need to give
You can volunteer as much or as little as you wish. A regular volunteering day on a Tuesday would be ideal but we are open to different days and hours between Monday and Friday.
How to Apply
For more information about this opportunity and an informal discussion, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Administrator – Help Us Support Animal Welfare!
Location: RSPCA Buckinghamshire South Branch – Home based
Role Type:Volunteer – Administrator
Manager: CEO
Do You Have Strong Admin Skills?
Would you like to use your organisation and communication skills to support animal welfare?
At RSPCA Buckinghamshire South Branch, we are looking for a highly efficient administrator to help our busy team with essential admin tasks. By donating your time and skills, you’ll play a key role in helping us run smoothly and effectively, ensuring we can continue making a difference to the lives of animals.
Why Volunteer With Us?
As a volunteer administrator, you will:
● Support a worthwhile cause and help improve animal welfare.
● Gain valuable skills and experience in administration.
● Be part of a friendly and dedicated team.
● Enjoy a fun and fulfilling role at the heart of the local community.
● Training and development opportunities, including induction and ongoing support.
● Access to the RSPCA Learning Hub with a wide range of training materials.
What You’ll Be Doing:
● Answering enquiries over the telephone, by email, and by letter.
● Assisting with general administration duties as required such as documentation, scanning and providing support to the CEO, Operations Manager and Finance Manager.
● Supporting the team with ad hoc office tasks.
● Ensuring all data is handled confidentially in line with data protection regulations.
● Supporting the team with ordering supplies.
What We’re Looking For:
● Good organisational skills with attention to detail.
● Ability to work independently and as part of a team.
● Strong communication skills, both written and verbal.
● Basic IT and administrative skills, including experience with email and telephone communication.
● An understanding of data protection and confidentiality principles.
What’s in It for You?
● Meet new people and make new friends.
● Learn new skills to enhance your CV.
● A comprehensive induction and training programme relevant to your role.
● Volunteer in a fun environment at the heart of your local community.
● Know that your time and effort is making a real difference to the welfare of animals.
● We’re happy to reimburse reasonable travel expenses incurred while volunteering.
Practical Considerations:
● Health & Safety: You’ll need to complete a simple online Health & Safety course before starting the role.
Disclaimer:
Our voluntary roles are subject to:
● An informal interview and trial period.
● Submission of two referees’ contact details.
● Completion of relevant training and assessments for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Youth Support Officer, you will play a crucial role in supporting the development of young people in our community programmes. You will provide guidance, mentorship, and assistance to participants, helping them navigate through the Degrees of Opportunity (DOFO) framework, and encourage their personal growth, well-being, and skill development.
Key Responsibilities
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Provide one-on-one and group support to youth participants in the Degrees of Opportunity program.
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Assist in the delivery of personal development, leadership, and skills-building workshops.
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Foster a positive, inclusive, and supportive environment for all young people involved in the program.
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Act as a mentor to guide youth participants in setting and achieving personal goals.
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Monitor and assess youth progress, offering support and feedback as needed.
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Provide emotional and social support, helping young people manage challenges in a positive manner.
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Encourage active participation in group activities, team-building exercises, and community projects.
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Promote well-being and positive mental health practices among youth participants.
Skills & Qualifications
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Previous experience working with young people in a support or mentoring role.
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Strong communication and interpersonal skills.
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Ability to work effectively in both individual and group settings.
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Empathy and patience in supporting youth through challenges.
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Experience with community programs or social services (desirable).
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A passion for youth development and empowerment.
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DBS check (desirable).
Commitment
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Minimum 15 hours per week, with flexible hours.
Benefits
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Gain valuable experience in youth development and support.
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Develop skills in mentoring, coaching, and program facilitation.
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Make a positive impact on the lives of young people in the community.
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Access to professional development and training in youth support.
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Work within a dynamic and inclusive team of like-minded individuals.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
We are currently recruiting for a Marketing & Communications Officer/ Manager for our newly formed not-for-profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.
Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area.
You will have the platform to take control and create your own success story.
Essential to the role
ü Enhanced Disclosure and Barring Service (DBS) check
ü Satisfactory references
ü Has working knowledge of word, excel, power point and Outlook.
Desirable
ü Educated to degree level.
Role and Responsibilities
· Design and delivery marking campaigns with a large enforces on digital tools and platforms.
· Develop creative briefs by working other internal departments, to produce high quality material and outcomes.
· Experienced in analysing data to optimize marketing efforts such as: ROI and performance.
· Have strong verbal and written communications skills.
· You will be measured against agreed key performance indicators.
· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.
· Strong time management skills and manage own administration with a keen eye for attention to detail.
· Be honest, reliable and knowledgeable about our services and how we support the local community.
The vision of harnessing the remarkable bond between humans and dogs to alleviate the challenges of mental health.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we need you?
The Halifax Charity Gala is organised by a committee of local volunteers in their spare time. The work required to plan and execute the gala is quite large & growing, with Committee members working all year round to support the 40 or so local good causes we represent. This all requires keeping the public (our customers) updated with relevant information, as well as openly engaging with our member organisations & suppliers.
What will you be doing?
Helping to organise Calderdale’s longest-running annual not-for-profit family event! On a more practical level, you’ll be sharing confirmed information (such as the arena acts, the Procession floats, where tickets are on sale) proactively on our social media channels, as well as republishing the posts into relevant groups. You may also post “call outs” for local performance groups, specialist vehicle owners, independent traders, etc to apply to be part of our next event. Furthermore, you’ll respond to any comments/replies/messages received, forwarding the query to the appropriate team internally if required.
As the Social Media Officer, over Gala weekend you will be asked to share photographs captured by our volunteer photographers, repost content shared by members of the public, and schedule “coming next” posts for our timetable of events.
What skills do you need?
You will need to be able to communicate well in written English. You’ll need access to a suitable device which can access Facebook, Instagram, LinkedIn & X, and you’ll need your own accounts on those (so we can grant you permission to act as our channels).
How much time do you need to commit?
Scheduling proactive posts can be done at any time to suit you; over winter months, this may only amount to an hour per month, but as the event gets closer, could take 2-3 hours per week. Responding to comments/etc varies, though in winter is likely less than an hour per month, but in May & June can be 2-3 hours per week; this can be done flexibly to suit you, if notifications are responded to within a reasonable time.
Regular meetings over the year. These are held on weekday evenings usually once a month; we have an additional one in May as well as two charity meetings a year. You should aim to be able to attend every meeting, however there is provision in our constitution to attend our meetings virtually (via a web browser or mobile app).
As much time as possible over the weekend of the second Saturday in June, although this is not a requirement as we do have some Committee members that cannot help with setup or take down.
What support will you be given?
You can always speak to anyone else on the committee or the one of the other officers. We work as a supportive team and help each other when workloads are high, or life gets in the way.
What are the benefits?
Satisfaction of knowing you are making a valuable contribution to a successful, high-profile event supporting local good causes and providing the people of Halifax a great family day out.
Enjoyment of meeting new people within your community and being a part of our team.
Knowledge that you will have made a positive impact and improved the experience of the public and our member organisations.
The opportunity to develop various skills.
Brunch & evening meal on setup day and lunch on Gala Day.
How to sign up?
Join as a Committee member and speak to one of the elected officers (Chairperson, Treasurer, Charity Liaison Officer, Committee Administration Officer or Honorary Secretary) to say that you are willing to be appointed as the Social Media Officer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.
You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations.
This role is perfect for someone who:
Enjoys taking initiative and finding creative solutions to challenges.
Has a keen eye for detail and can anticipate the needs of leadership before they arise.
Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.
Wants to make a meaningful impact by supporting a mission-driven organization.
Responsibilities:
Act as a key point of contact and liaison between the CEO and internal/external stakeholders.
Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials
Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.
Undertake research and data analysis to support decision-making and strategic initiatives.
Assist with project management tasks, ensuring deadlines and objectives are met.
Support the planning and coordination of events, campaigns, and advocacy initiatives.
Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.
Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.
What We’re Looking For
Strong organizational and time-management skills
Excellent written and verbal communication
Proficiency in Microsoft Office / Google Suite
Ability to work independently and handle confidential information
Previous experience in executive support or administration (preferred but not required)
Passion for our mission and a commitment to supporting nonprofit work
What You’ll Gain
By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:
- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.
- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.
- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.
- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.
- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.
- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.
This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!
Join us in driving positive change—apply today by sending your CV and a brief cover letter
We look forward to welcoming you to the team!
The client requests no contact from agencies or media sales.
Social Media Officer Job Description
Watford & Three Rivers Refugee Partnership (WTRRP)
At Watford & Three Rivers Refugee Partnership, our objective is to provide practical and emotional support, ultimately helping our clients achieve a sustainable position as full members of our society. Many of our clients are destitute, homeless and have no access to assistance from the government. Our mission is to provide access to advice and essential services until statutory services are in place.
Volunteering as a Social Media Officer provides an opportunity for you to help promote the charity to current and potential clients as well as the wider community, which could attract donors and other volunteers. As well as this it will be a way for you to develop your social media and computer skills, gain experience volunteering for a charity and also it will be an interesting addition to your CV!
Full training will be given on starting the role, including safeguarding, as well as regular training sessions and continual support from other volunteers.
Responsibilities:
· Updating the charity’s Facebook, X and Instagram pages regularly (ideally at least weekly).
· Liaising with other volunteers from other services to gather photos and information to post prior to and after events/sessions.
· Attend and take photos of the bigger charity events throughout the year.
· Try to gain more followers and traction through social media.
· Reply to comments, share posts and stories and follow relevant local and national organisations.
Requirements:
· 1-2 ad/hoc hours a week.
· Complete training as required and attend bi-monthly volunteer support meetings.
Skills:
· An ability to communicate and empathise with people from a variety of backgrounds and needs.
· Basic IT and social media skills.
· Can work well as part of a team.
· Enthusiasm to help refugee clients.
Desirable experience:
· Previous volunteering experience.
· Able to follow new social media trends and algorithms to create as much engagement as possible.
If you are interested in becoming a Social Media Officer please apply via Charity Jobs or contact us to discuss further.
Send CV to apply.
The client requests no contact from agencies or media sales.
Introduction
Do you care about the future of the countryside in North and East Yorkshire? Do you have skills and experience in supporter development/fundraising that you could bring to our work? CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.
Who we are
CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:
- The right development in the right place
- Active support to improve biodiversity and
- Countryside protection from climate change impacts and contribution to climate change solutions.
Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.
The role
Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live. But with your support we can do even more!
In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations. However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims. As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.
+Trustees initially serve a three-year term and may serve up to six years in total.
What we need and what’s in it for you
You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising. By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside. Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership. Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Processing and allocating cases which have come to the branch
• You may have engineering experience or be a skilled craftsperson, but this is not essential
• Using our online referral portal to manage and update case notes
• Attending regular meetings of the local branch
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Warm, approachable and confident to call referrers/clients to initiate discussions
• Comfortable working with people, listening to them and understanding their needs
• Able to apply our risk management system
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
You’ll also need to complete the induction checklist and a reference check.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a volunteer Training and Development Officer, you will assist with the design and delivery of training programs for staff, volunteers, and placements. You will help identify learning needs and support the development of skills that enhance personal and professional growth within the organisation.
Key Responsibilities
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Assist in the development of training materials and resources.
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Help coordinate and facilitate training sessions.
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Monitor and report on the effectiveness of training programs.
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Support in identifying training needs across various teams.
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Ensure all training records are up-to-date and well-maintained.
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Help create and distribute feedback forms to evaluate training sessions.
Skills & Qualifications
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Interest in HR, training, education, or community development.
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Strong communication, organisation, and interpersonal skills.
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Ability to work both independently and as part of a team.
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Enthusiasm for helping others develop their skills and capabilities.
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Proficiency in Microsoft Office or other basic office tools.
Commitment
- Minimum 15 hours per week, with flexible hours.
Benefits
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Gain valuable experience in training and development.
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Contribute to a meaningful cause by empowering others through learning.
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Opportunity to develop skills in programme evaluation and training coordination.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience with UK employment law as an HR Manager, HR Director or equivalent?
Connection Support are seeking a Trustee that will support us in our vision of being a thought-leader in the prevention of homelessness, mental ill-health, and leading innovative services that prevent crises from happening.
About us
At Connection Support, our team of staff and volunteers work alongside people to overcome life’s challenges. We do this through our values of empowerment, collaboration, compassion and taking a personalised approach in all aspects of our work.
We believe in a future where people are free from crisis, and effective prevention is the key. But for times when crises do happen, we’ll be there to help every step of the way.
About the role
The trustee will support the board, the CEO the Head of HR and wider senior team with advice, guidance and sharing their experiences specifically related to:
• Contributing to existing projects.
• Maintaining good relationships with relevant agencies and potential partners.
• Advising on Human Resources issues affecting Connection Support staff and volunteers.
• Assisting the tendering process for existing and new contracts.
• Guiding the board on addressing employee needs and advising on potential strategies that enable Connection Support to grow in the sector.
This is an exciting time to join Connection Support as we start our new three year strategy.
Time commitment
The anticipated time commitment for a Trustee is up to a day a month. Approximately 2-3 hours per month in person, and then 2-3 hours of supporting with projects which can be from home.
Trustee positions are not paid but travel and subsistence expenses are reimbursed.
About you
Our values are extremely important to us, so it is essential that your personal values align with ours, and you are passionate and motivated by the impact you can have by being part of Connection Support. We would also like you to have the following;
• Experience of UK employment law as an HR Professional at Manager or Director level.
• Creating and implementing staff and organisational development programs to support career development and staff wellbeing.
• Provide guidance on a myriad of HR topics e.g.; TUPE, remuneration, benefits, disciplinary, recruitment and training.
If you are not sure if this role is for you, we can arrange a no obligation chat with a member of the board or the CEO.
Previous experience as a Trustee is not necessary as we provide a full induction. We pair new Trustees with an experienced member and offer training opportunities to Board members.
How to apply
Please submit the following documents to our recrutiment department, informaiton can be found in the recuritment pack.
• We want to know why you’re interested in becoming a trustee. Please send us a cover letter or email telling is why you want to join the Board of Trustees, and your experience as outlined above. If you would like to share your experiences with us in a different way, please let us know and we are happy to support.
• We want to know more about you! Please send us an up to date CV of your career history, key responsibilities and achievements. If you do not have a CV, you can send us an email with a summary of your experience.
• We need to know what others say about you. Please send us two professional references(only contacted with prior consent). If you have any difficulty with references, please contact us and we can discuss alternatives with you.
Interviews
Interviews will be held as suitable people apply, so we encourage you to apply as soon as possible. We reserve the right to close this advertisement early.
If you are interested in finding out more about the opportunity and would like to discuss the role informally, please contact us and we will arrange a no obligaiton chat with the CEO or a member of the board.
Further information can be found in our Board of Trustees Recruitment Pack.
Application instructions are within the recruitment pack, or you can visit our website or contact us directly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as Dog A.I.D.'s new Honorary Secretary and you would be joining the Board at an exciting time as we have launched the charity’s Strategic Plan with a new CEO supported by a small but strong team, which we will be building further this year. As Honorary Secretary you would be using your skills and experience to support the leadership and strategic direction of our charity as we look to achieve ambitious strategic growth targets over the coming years, becoming a larger, more robust charity with increased profile and reach.
Dog A.I.D. empowers physically disabled people by coaching them to train their own pet dog to become an accredited Assistance Dog. By focusing on the existing pet/owner bond, outcomes for our clients include:
· increased independence and self-confidence
· improved mental well-being
· reduction in social isolation
· reduced reliance on family members and/or carers.
· increased opportunities, with many of our clients being able to return to work or education, supported by their accredited Assistance Dog.
We are looking for an active and well-organised Secretary who can provide support for our governance functions. You will be required to attend and minute online quarterly Board meetings and other ad-hoc meetings and strategic discussions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Who they are
Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.
The role What will you do?
● Complete an introduction for your role.
● Maintain an awareness of how the local Citizens Advice is operating.
● Read papers for board meetings and attend six board meetings per year.
● Work on specific projects with other trustees or staff within the local Citizens Advice to further the strategic objectives of the local Citizens Advice.
● Provide support and assistance to the Chair and the Chief Officer in carrying out their responsibilities, acting as a ‘critical friend’ and sounding board.
● Take on specific responsibilities delegated by the Chair, e.g., supporting new trustees with their induction.
● Carry out the Chair’s duties in their absence, with the acknowledgment of the board as being capable and suitable to do so.
● Be prepared to take over as Chair in the near future.
● Be open to approaches, where appropriate, from other trustees about the work or judgment of the Chair. The Vice Chair will then discuss any issues arising with the Chair or National Citizens Advice.
● Take an active role in discussions during board meetings and work with other trustees to:
● Set policy and strategy direction, set targets, and evaluate the performance of the local Citizens Advice.
● Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.
● Ensure that the service plans for the recruitment and turnover of staff and volunteers.
● Review their own work and how effectively they operate, including action for improvement.