Administration support volunteer roles

Do you have administrative experience and looking for a meaningful way to give back? Help support our charity with your skills, so that we can support the mental health of more women at the most challenging times of their lives.

Founded in 2013, Release Counselling and Therapy for Women is a charity that has supported the mental health of thousands of women across Sussex.

Over the last decade, we have developed a skilled and experienced therapy team, who offer a range of services to help women during the most challenging life stages – during the perinatal and peri/menopausal periods.

Our support is unique as everything we do is created and led by qualified counsellors, and we have become best known for our Therapeutic Groups and Wellbeing Days for mums/birthing people and women experiencing menopause.  We also run a counselling service for women, supporting them through those other challenges in life.

We are seeking an administrative volunteer to support our charity’s operations. This role offers an excellent opportunity to contribute your skills to a meaningful cause.

What impact will they have?

Your support will help us reach more women seeking mental health support via our 1-1 counselling services.

About the volunteer

Description

We are looking for a volunteer who can support us in creating:

Research funding opportunities on a weekly basis

Assist with general admin tasks

Some operational support, such as helping to organise meetings/events

Skills

· Strong organisational and digital skills

· Friendly and clear communicator

· Comfortable using email, Word/Excel

Where and when

Location: Brighton

Time commitment: 0.5 to 1 day a week

Volunteer availability: between 9am and 3pm

Application instructions: please send a CV and details of your availability and interest in the role.

We are committed to actively encouraging applications from candidates with disabilities and those from under-represented ethnic, religious, and age groups. We guarantee an interview to any candidate declaring a disability who meets the essential criteria for the role.

We are committed to providing reasonable adjustments throughout the interview process and for the successful candidate.

If you require any adjustments at the application or interview stage, please get in touch.

The difference you will make to cats and people

Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our administration volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Recording relevant information related to your volunteer group
• Signposting enquiries to the relevant teams within Cats Protection
• Sending information to supporters, volunteers and to our Head Office
• Distributing information leaflets if required

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our administration volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

The branch are looking for someone to help them with the cat microchip administration. This will include logging microchip details on the microchip databases with the new owner information after a cat is adopted from the branch.

What we need from you

You’ll be:

• Recording relevant information related to your volunteer group
• Signposting enquiries to the relevant teams within Cats Protection
• Sending information to supporters, volunteers and to our Head Office
• Distributing information leaflets if required

Support EcoCounts management with administrative tasks, keeping accurate records, and helping smooth operations. 

This is a hybrid role and you will need to attend in person every now and again, so we are looking for someone local to our area in N. London. 

We are looking for someone who has worked in a small, busy office for at least 3 years, preferably at a senior level.

What will you be doing?

• Helping the founder and lead volunteer Adam, the trustees, and the main project leads

• Picking up non-time critical, general tasks from meetings or on-going workstreams

• Fielding external queries to appropriate people

• Overseeing the whole operation with a view to identifying weak spots or neglected areas

• Providing support for a crowdfunder scheduled for February 2026

Summary

To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.

Detailed description

We are looking for Volunteer Administrators for the following locations:

Broadwater Family Centre, Stevenage

Windmill Family Centre, Hemel Hempstead

Sopwell Family Centre, St Albans

Westfield & Littlebury Family Centre, Watford

The BECC Family Centre, Borehamwood

Main responsibilities

·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.

·Answer telephone calls and take messages accurately.

·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.

·Input data into systems, ensuring accuracy and confidentiality.

·Help maintain an organised and tidy reception and office space.

·Support the preparation of publicity materials, newsletters, and information displays.

·Signpost visitors to the appropriate staff member for further support.

·Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

·Friendly, welcoming, and professional manner.

·Good organisational and communication skills.

·Basic IT skills (Microsoft Office, email, internet)

·Reliable, punctual, and able to work as part of a team.

·Respectful of confidentiality and sensitive information.

·Understanding of diversity and inclusive practice.

·Previous office or reception experience is helpful but not essential.

Training / Support

·A full induction to the service and specific site will be provided.

·Requirement to undertake One YMCA online training courses

·To understand and implement One YMCA’s policies.

·Ongoing support and regular 1:1 meetings

·Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·Undergo enhanced DBS check

·X2 References required

·Undertake additional training as and when required

·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our administration volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!

You can expect us to

· Make you feel welcome, included and respected in line with our values and behaviours

· Support you in having a positive and impactful experience at Cats Protection

· Cover agreed out-of-pocket expenses in line with our Expenses Policy

· Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· Recording relevant information related to your volunteer group

· Signposting enquiries to the relevant teams within Cats Protection

· Sending information to supporters, volunteers and to our Head Office

· Distributing information leaflets if required

Time expectation

Our administration volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

VOLUNTEER ADMINISTRATOR

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch Remap Email and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow Remap policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

Where will I volunteer?

The Administrator role is largely home based, but it varies from branch to branch – some branches hold in-person meetings once a month or so, and their Administrators tend to be based in the area the branch covers.

If it works better for you, however, there’s a possibility this role could be done remotely.

Time commitment

This also varies, but it’s generally around 1-2 hours a week.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our administration volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

This is a varied role covering a range of administrative tasks including keeping records up to date on our in-house database systems.

What we need from you

You’ll be:

• Recording relevant information related to your volunteer group
• Signposting enquiries to the relevant teams within Cats Protection
• Sending information to supporters, volunteers and to our Head Office
• Distributing information leaflets if required

Time expectation

Our administration volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

VOLUNTEER ADMINISTRATOR

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch Remap Email and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow Remap policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

Where will I volunteer?

The Finance Volunteer role is largely home based, but it varies from branch to branch – some branches hold in-person meetings once a month or so, and their Finance Volunteers tend to be based in the area the branch covers.

If it works better for you, however, there’s a possibility this role could be done remotely.

Time commitment

This also varies, but it’s generally around 1-2 hours a week.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us

**January start date**

We’ll review and interview applicants on a rolling basis as applications are received, so please apply as soon as possible to ensure your application is considered. We may close the advert early if we appoint a suitable candidate before the closing date.

This role is an opportunity to get experience of working in a busy office environment supporting a legal advice service. Through providing vital administrative support, responding to enquiries, arranging client meetings and coordinating interpreters, you will help our expert legal advisers to deliver specialist legal advice and representation to refugees and survivors in complex cases. Through this role, you will get experience of working in a legal advice organisation and an understanding of its administrative and support needs. As the role develops, there may also be the opportunity to gain basic knowledge of Legal Aid procedures and client care.

Main tasks and activities

· Providing general administrative support such as copying, scanning, filing documents, data entry and generating reports from client databases;

· Basic reception duties including answering the phone, taking messages, opening and distributing post, and monitoring our email inboxes;

· Maintaining signposting list and providing information about alternative services where we cannot assist;

· Booking client appointments and interpreters, and maintaining interpreter register;

· Assisting the Legal Administrator and/or Billing Coordinator with preparing files for billing or transfer to another provider.

Skills and experience needed

· Understanding of, and commitment to, the objectives of Asylum Aid;

· A demonstrable empathy for our vulnerable clients, including asylum seekers, refugees and survivors of torture and trafficking;

· Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;

· Basic understanding of the challenges facing our clients and of the UK asylum system

· High degree of accuracy and attention to detail

· Experience of working with spreadsheet computer programs (e.g. Excel) and databases

· Confidence with IT skills

· Excellent organisational skills

· Strong communication skills – written, verbally on the phone and face-to-face

· Ability to work well as part of a team and form effective working relationships

· Understanding of the importance of confidentiality and respect for client confidentiality

· Ability to complete tasks independently once given a clear brief

What you will get out of the role:

· Greater understanding of the experiences of asylum seekers and refugees;

· Knowledge of the UK asylum process and associated legal systems;

· Experience of working in a busy legal advice service;

· Basic awareness of Legal Aid eligibility and procedures;

· Experience of taking calls and responding to enquiries from vulnerable and often distressed clients;

· Stronger administrative skills;

· Ability to process large amounts of data and prioritise or categorise it;

· An ability to multi-task between competing priorities.

Equal Opportunities

The Helen Bamber Foundation and Asylum Aid are an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation.  We particularly welcome applications from those with Black, Asian and Minority Ethnic backgrounds.

Please attach a cover letter under 'Supporting Documents' along with your CV. Unfortunately, applications which do not include a cover letter cannot be taken forward to interview.

Due to capacity constraints, we will only respond to applicants who are being invited to interview. 

Please note, a three-month probation period is in place across all HBF voluntary roles.

Please note that successful candidates will be offered the volunteer position subject to an Enhanced DBS certificate.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our administration volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!

You can expect us to

· Make you feel welcome, included and respected in line with our values and behaviours

· Support you in having a positive and impactful experience at Cats Protection

· Cover agreed out-of-pocket expenses in line with our Expenses Policy

· Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· Recording relevant information related to your volunteer group

· Signposting enquiries to the relevant teams within Cats Protection

· Sending information to supporters, volunteers and to our Head Office

· Distributing information leaflets if required

Time expectation

Our administration volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.