Administration Support Volunteer Roles

We are currently delivering ‘Developing Futures’ - a funded 12-week e-mentoring programme for young people aged between 18-24 years from ethnic minority backgrounds and facing mental health challenges, in the London Boroughs of Barnet, Brent, Ealing, Hillingdon, Hounslow, Hammersmith & Fulham, Harrow and Haringey.

The e-mentoring programme involves finding experienced mentors and matching them with young mentees who will benefit from having reliable and consistent guidance for a concentrated 12-week period, supporting them to develop a growth mindset, hope, self-efficacy, coping mechanisms and social capital through the support of a positive role model.  All invaluable in their journey to a successful career, making positive life choices and creating a positive mental health foundation for today and beyond.

We are rapidly expanding the programme and now require some hands-on administrative support to help with enrolling new mentors/mentees, matching mentors with mentees, responding to admin questions from mentors/mentees and generally supporting the Project Manager on day-to-day administrative tasks to ensure we can help as many young people as possible with the right mentors, as soon as possible.

By generously offering your time and administration skills, you will help to support vulnerable young people make the changes they need to get their lives back on track.

Key tasks

The main administrative tasks we are looking for support with are:

· Supporting volunteer mentors through the administration onboarding process;

· Supporting our mentees through the administration onboarding process;

· Keeping project databases up to date;

· Note taking during our steering group committee meeting, and highlighting actions;

· Assisting with the relevant communications to promote the programme.

Who we are looking for

· Someone passionate about wanting to support a mental health charity that creates change in young adult’s lives.

· Someone who is confident, but also personable and approachable so our young mentees feel comfortable to ask for administrative support.

· Someone who has a working experience of Microsoft Office applications, e.g. Word, Excel and PowerPoint, but has not necessarily worked in an administrative role previously.

· You may be someone who is looking to move into an administrative role in the future and wants to gain some work experience in this area before applying for paid roles.

· No formal experience or qualifications are required, however, due to the potentially sensitive nature of the role, we will require you to complete a DBS check, which we will pay for.

Your time commitment

We would like someone that can provide voluntary administrative support for 14 hours per week, ideally split over at least 2 weekdays.  However, we are flexible and open to hearing what works for you and your lifestyle.

Location

· This is a virtual home-based role, with full training provided as part of a tailored induction programme.

· Regular remote support will be provided, in the form of regular meetings and check-ins.

Benefits & Perks

· Fantastic opportunity to formalise your administration skills on a worthwhile / charitable project.

· An opportunity to ‘give back’ and indirectly support young people with mental health difficulties with your administration skills.

· A chance to gain experience in both the charitable and mental health sector.

· A chance to connect with new people from home – predominantly the Twining team responsible for delivering the project, but also programme mentees and mentors.

Please be aware this is an unpaid volunteer opportunity.

The Trans Legal Clinic is is the first trans-led specialist gender identity legal practice in the UK. At its core, the Trans Legal Clinic is a human rights practice because Trans+ rights are human rights and without the influence of trans+ and non-binary people many of the human rights which are enjoyed by our cisgendered counterparts would cease to exist as we know them today. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans+ people equipped with the necessary legal tools to navigate the world in their affirmed gender.

We are currently recruiting for the role of Administration Manager, who will oversee the clinic's administrative operations and ensure the smooth functioning of our office and supports various departments. They will respond to the CEO and COO, and be responsible for the Administrative Coordinator and IT Coordinator. They must be regularly available remotely and in person on Saturdays 1-6pm.

The ideal candidate will be able to effectively:

• manage and optimise office procedures and resources to ensure efficient operations and a productive work environment.
• provide administrative support to management, including scheduling, correspondence, and document management.
• maintain accurate records and databases, ensuring compliance with GDPR and organisational standards.
• assist in budget planning and management for administrative expenses, ensuring cost-effectiveness and financial accountability.

Administrative Volunteer

You will be an invaluable part of the team supporting the administrative function for our frontline services at the Shelter Lancashire Hub.  This volunteer role is about utilising and developing your administrative and organisation skills to support the day-to-day operations of our housing, benefit and debt service in the hub and in our community settings. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. There is also the opportunity to engage and support in our local and national campaigning activities.

Suggested Involvement: minimum of 4 hours per week (can be more & can be flexible around your commitments

Location: Shelter Lancashire Hub based at Blackburn Central Library.  Volunteering activity could be in the Hub or in our community settings.

Supervised by: Volunteer Support Officer/Service Administrator

Why get involved with Shelter?

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services; and we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.Volunteers enable us to offer and deliver a broader range of help to the local community.

Range of tasks

• Photocopying of information such as leaflets and client files
• Filing of information and cases
• Scanning documents
• Preparing case packs
• Updating local information files
• Distributing post
• Printing and sending letters
• Inputting information on to our Case Management Systems
• Help with planning events and activities
• Attending meetings and note taking
• Supporting social media

Skills and Abilities Required

• Interest in the work of Shelter and in supporting people
• Ability to organise your own work, manage your time and work on your own initiative
• Using computer programs such as Word and Excel
• The ability to work as part of a team and value others
• Willingness to follow Shelter’s policies, including volunteering, health and safety, equality and diversity and confidentiality

Induction, Learning & Development

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures;

• Provide personalised volunteering plan, covering support, learning and development;
• Provide learning on topics including Safeguarding, Health and Safety and Data Protection.
• Provide relevant training, coaching and shadowing to enable you to fulfil your role;
• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy;

Benefits of Volunteering with Shelter

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable work experience and enhance your CV
• Be part of a great team
• Build your confidence and develop transferable skills

Next steps

Please complete an online application for this role. After you have applied, we will hold an informal recruitment conversation to discuss the role further.

Please note, you will be asked to declare any unspent convictions and complete a Basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us  if you require more information.

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

What is the purpose of this role?

To support the Patients’ Representative by providing advocacy (both in person in a hospital setting as well as over the telephone) to older patients in Lings Bar Hospital (and their family/carers) and following their discharge home, as well as providing crucial administrative support to the service.

What impact does this role have?

Advocacy support and administration assistance will ensure the continued effective and efficient running of the Patients’ Representative Service. It ensures that we can reach and support as many patients and their families/carers as possible during their stay, as well as signposting and referring them on to services to help them remain as independent as possible on discharge.

What activities might you be involved in? 

The following are examples of the type of support you could be asked to provide:

• Undertaking simple advocacy cases or aspects of cases, as identified by the Patients’ Representative.
• Meeting with patients and their families at the hospital to listen to their views and to support them to determine desired outcomes and act according to their wishes.
• Undertaking follow up telephone calls once people have been discharged from hospital for a period of up to 3 months.
• Supporting patients and families by signposting/referring onto other services.
• Documenting interventions and outcomes onto the charity’s client computerised database.
• Documenting interventions and outcomes onto the services Excel spreadsheet which will assist the Patients’ Representative to complete reports for commissioning purposes.
• Alerting the Patients’ Representative or Service Manager to any safeguarding concerns that may arise.

What are we looking for?

Someone who….

• Has a genuine interest in the wellbeing of older people.

· Is honest and reliable with a friendly personality.

· Has the ability to follow instructions and understands the importance of confidentiality.

· Has a good standard of literacy, numeracy, and computer skills (can use Microsoft Word, Outlook, and Excel for the purpose of data entry).

• Will work closely with the Patients’ Representative to ensure the best outcomes for patients and their families and be able to identify any issues or concerns that will need raising to the Patients’ Representative, demonstrating a willingness to seek advice and support where necessary.
• Can remain independent when advocating for patients and/or their family members whilst remaining professional to members of hospital staff.
• Can use their own initiative and volunteer unsupervised whilst at the same time being a valued member of the wider advocacy team.

· Will undertake training essential to the role.

• Will volunteer within the policies, procedures, and guidelines of Age UK Notts, including the Age UK Notts’ Volunteering Policy.

When would you be needed to volunteer?

Ideally, we would like a minimum of 2 days support a week, at times that meet your availability and our service requirements.  

What training will you be given?

All volunteers receive an introduction to the charity as well as the necessary training you need to fulfil your volunteering role. In addition to this you will also receive ongoing support and access to further training opportunities as they arise, ensuring that your volunteering experience is a fulfilling and positive one.

What can you gain from this opportunity?

• The opportunity to make a difference to a vulnerable person’s life and their family/carers
• Experience to add to your CV.
• The opportunity to meet new people and make new friends.

Additional Information

Please note an Enhanced (Adults Barred List) DBS (Disclosure and Barring Service) check is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

Please note that of pocket expenses are reimbursed as defined in Age UK Notts’ Volunteer Handbook.

***Please note that we don’t offer sponsorship or accept overseas applicants***

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Plymouth and District Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Bury St Edmunds Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Camden Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the South Northumberland Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the East Cumbria Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Birmingham Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Solihull and District Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Guernsey Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

The role of the Spotlight YOPD Administrative Assistant is multifaceted and crucial for the efficient functioning of the charity. Here are the key responsibilities and qualities associated with this role:

1. Administrative Tasks:

   • Maintain workplace functions and handle administrative duties.
   • Support the Charity Secretary in ensuring compliance with statutory and regulatory requirements.
   • Report directly to the Charity Secretary and work closely with the Chief Executive Officer.

2. Specific Responsibilities:

   • Communications:
     • Monitor organisational emails and respond or forward as necessary.
     • Facilitate communication and coordination between the Executive team and the Board of Trustees.
   • Scheduling and Calendar Management:
     • Arrange meetings, appointments, and travel.
     • Maintain calendars for the Executive team.
   • Document Preparation:
     • Create and format documents (reports, presentations, etc.).
     • Proofread and edit materials.
   • Data Entry and Record Keeping:
     • Input data into databases or spreadsheets.
     • Maintain accurate records.
   • Volunteer Support:
     • Onboard new volunteers.
     • Manage volunteer files.
   • Financial Administration:
     • Process invoices and expenses.
   • Event Coordination:
     • Organise company events or meetings.

3. Qualities Required:

   • Organisational Skills:
     • Ability to manage schedules, files, and stay organised.
   • Communication Skills:
     • Clear communication with the Board, Executive team, and volunteers.
   • Time Management:
     • Prioritise tasks and meet deadlines.
   • Attention to Detail:
     • Handle paperwork and data entry accurately.
   • Problem-Solving:
     • Be resourceful and find solutions.
   • Tech Proficiency:
     • Familiarity with office software (e.g., Microsoft Office, Google Workspace) and basic troubleshooting skills.
   • Adaptability:
     • Handle unexpected situations and adapt to change.
   • Discretion:
     • Maintain confidentiality and handle sensitive information

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Mid Sussex Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.