Administration support volunteer roles in amersham, buckinghamshire

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the West Hertfordshire Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the South West Bucks Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Yoga Stops Traffick is an international campaign to raise awareness of and funds for survivors of human trafficking in India. Every year thousands of yoga practitioners from all corners of the globe roll out their mats to stand in solidarity with young survivors. The funds raised from Yoga Stops Traffick help rescue and rehabilitate survivors of human trafficking, sexual and domestic violence, modern-day slavery, and child marriage.

We are seeking 2 enthusiastic volunteers to support Yoga Stops Traffick 2026. You will join a small but ambitious team with tons of passion, and you will have a real chance to see the impact of your work!

About this volunteer role

This is an administration support role so we will be asking you to carry out administrative tasks such as:

• Copying and pasting templated emails, personalising them and then sending them to yoga studios and teachers. 
• Compiling lists of yoga studios and teachers to contact.
• Updating trackers based on email responses.
• Responding to customer enquiries.

If the volunteer feels confident to, they might also be asked to do some social media, newsletter and website administrative work. And if they have ideas for how to improve the campaign further - they will be welcomed with enthusiasm!

What we offer in return:

• A supportive team to work alongside

• Training and induction from Adventure Ashram

• The opportunity to gain campaign experience at a small charity

• The knowledge you have made a positive difference to people’s lives

Requirements of role:

• Ideally a commitment of approx. 2-6 hours per week

• Equipment you need: Laptop/PC, Internet Access

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

Join us in leading positive change!

The Admin Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK and QMC Capoeira School runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits:

• Flexitime
• Work from home

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?

Work Location: Remote

The role of Volunteer Clerk

The Clerk attends board meetings, provides effective administrative support to the Council, ensures the Council is properly constituted, and manages information and document control effectively in accordance with legal requirements. This is a flexible role which for the most part can fit around the existing commitments of a volunteer.

Job Title: Operations Assistant (Volunteer Role)

Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week

About the Role

We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.

Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide day-to-day operational and administrative support to the CEO and Operations Manager.

• Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.

• Maintain accurate records, systems, and documentation to support efficient workflows.

• Help track budgets, invoices, and expenses in coordination with the Operations Manager.

• Support meeting preparation, including agendas, minutes, and follow-up actions.

• Coordinate logistics for internal and external meetings, events, and travel.

• Liaise with stakeholders, suppliers, and partners in a professional and timely manner.

• Contribute ideas to improve processes and enhance organisational efficiency.

• Provide general administrative support as required across the organisation.

Skills & Qualities We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication abilities.

• A proactive, can-do attitude with the confidence to work alongside senior leadership.

• Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).

• Ability to prioritise tasks and manage time effectively.

• Flexible and adaptable, with a willingness to take on varied responsibilities.

• Previous experience in operations, administration, or project coordination is desirable but not essential.

What You’ll Gain

• Direct experience working with a CEO and Operations Manager.

• A unique insight into both the strategic and operational running of an organisation.

• Opportunities to develop skills in project coordination, administration, and process improvement.

• Flexibility to fit the role around other commitments.

• Clear potential for the role to develop into a permanent, paid position.

Additional Information

This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

Bid - Writer Support (Administrator) Job Overview

We are currently recruiting for Bid - Writer Support to join our passionate and driven team.

As Bid Administrator you will support the performance of a high performing bid team designed to facilitate and support the successful winning of new grants and tenders across the UK.

As an outstanding administrator you will play a key role in assisting the team to ensure that all bid documents and business development literature is prepared and presented not only to the highest possible standards but on time – often within challenging deadlines. Key to success in the role will be the following traits:

· Adaptability

· Determination

· Flexibility

· Robust disposition

You will be at your best when you’re working under pressure and in a fast-paced, deadline driven environment. This role calls for someone who can react as deadlines and priorities change; someone with resilience and a tenacity to get the job done whilst never compromising on quality.

Key Responsibilities:

· Management of a central mailbox, including basic tender management duties

· Monitoring new business opportunities advertised on various portals and websites.

· Reviewing new business opportunities as they arrive, forwarding relevant opportunities to the appropriate bid writers.

· Taking ownership of the bid library, which includes ensuring that it kept up to date as and when new opportunities are submitted.

· Thoroughly proof-reading materials to ensure information is grammatically correct, well-researched, and without spelling errors

· Ensuring that our in-house bid process is understood and implemented to ensure that quality, commercial and legal requirements are consistently met

· Taking ownership of client portals – Including dealing with daily alerts and maintenance of portal logins

· Providing general administrative support to the bid writing team.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday and Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Type: Volunteer

Benefits:

• Flexitime
• Work from home

Schedule:Day shift

Experience: Administrative: 1 year (preferred)

Work Location: Remote

Role Description

The Together Plan is a UK registered charity, promoting community capacity building, with a current focus on Belarus and Eastern Europe, through research, exploration, cultural events and dialogue. We help communities discover what can be achieved collectively, working alongside community members to develop skills and knowledge while providing the necessary training to build a sustainable future.

The Together Plan draws its inspiration for projects around three central pillars – ‘past’, ‘present’ and ‘future’ and each project drives a central belief which can be distilled into one line … Jewish people, wherever they are, are not alone.

The Together Plan is looking for pro-bono support to help maintain and expand our current Salesforce solution. We are looking to develop a long term relationship with a volunteer (or two) from the Salesforce ecosystem. Time commitment is expected to be on average 5 hours a month and maybe a little more if there is a specific project ongoing.

Required Skills and Qualities

• Proactive and self-motivated

• Organised

• Good attention to detail

• Communicative and friendly

• Quick learner

Role Duties

• Dashboard / Report creation for specific campaigns / opportunity needs

• Troubleshooting when necessary (time critical)

• Taking a weekly system backup

• Proactively thinking of new solutions to improve the efficiency and effectiveness of the work of the charity

• Facilitating the introduction and set-up of new features / integrations

Role Length

• 6+ months

Time Requirement

• between 2 and 8 hours per month, depending on the month, with occasional email use outside these hours.

• This role can be performed outside of regular office hours.

Seeking Website Administrator to maintain The IWI’s websites and assist members with any technical issue.

Responsibilities:

• Website Maintenance: Keeping the organisation’s websites up-to-date with the latest content, ensuring accuracy, relevance, and optimal performance. 
• Content Management: Managing and updating website content, including text, images, videos, and other media. 
• Security Management: Implementing and maintaining website security protocols, such as firewalls and encryption, to protect against cyber threats. 
• Performance Monitoring: Tracking website performance metrics, such as traffic, load times, and user behaviour, and identifying areas for improvement. 
• Troubleshooting: Identifying and resolving technical issues that may arise, such as broken links, slow loading times, or errors. 
• User Experience (UX): Ensuring the websites are user-friendly, easy to navigate, and provides a positive experience for visitors. 
• Technical Support: Providing technical assistance to website users and resolving any issues they may encounter. 

Specific Tasks:

• Managing domain names and web hosting.
• Backing up website data and implementing disaster recovery plans.
• Optimising website pages for search engines (SEO).
• Analysing website traffic using tools like Google Analytics.
• Collaborating with developers on website design and functionality.
• Developing and implementing website strategies to improve performance and user engagement. 

Skills and Qualifications:

• Technical Skills: Knowledge of HTML, CSS, JavaScript, web servers, and web security principles. 
• Problem-Solving Skills: Ability to identify and resolve technical issues quickly and efficiently. 
• Communication Skills: Ability to communicate effectively with users, colleagues, and stakeholders. 
• Organisational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines. 
• Analytical Skills: Ability to analyse website data and identify areas for improvement. 
• Attention to Detail: Ensuring accuracy and consistency in website content and functionality. 
• Adaptability: Staying up-to-date with the latest web technologies and trends. 

About volunteering with Rays of Sunshine
We brighten the lives of seriously ill young people by granting wishes and providing ongoing support in hospital and within the community, but we couldn't do it without our amazing volunteers.
It's more than volunteering with us, it's making magic happen. By joining us, you'll play a crucial role in turning the dreams of seriously ill children into reality. In whatever role you take on - from helping with fundraising, events, or wishes, you'll help create memories that last a lifetime for seriously ill children and for you too.

Purpose of role
We're on a mission to grant magical wishes and create lasting memories for seriously ill children and their families. Our team is best described as small but mighty. For us to have more impact, we need the help of volunteers who can give the gift of their time to help us achieve our goals.
Our wishes are as unique as children themselves. Whether a child wants to be a princess or a fireman for a day, go to Legoland, have a UK break with their family, own an iPad or meet their favourite pop star, Rays of Sunshine works hard to make that wish come true.
Wishes are important because they give a child the chance to forget their illness and do something they could only dream of. Wishes make a child feel extra-special and bring them joy, hope and happiness. They also provide families with treasured memories of happy times to look back on.

What does the role involve?
We are looking for a creative and organized individual to support our wish granting team. You will be responsible for assisting the team with daily tasks and creative projects that support the wish journey and our families.

Duties may include:
• Work with wish team to identify new suppliers that can support with granting wishes (including discounts and gifts in kind)
• Assist with creating bespoke itineraries for our wish children (each child is sent their own itinerary which creatively outlines every aspect of their wish experience)
• Helping to source wish enhancements items for wishes (these are small gifts/toys that are sent to each child ahead of their wish)
• Assist Wish Granters with chasing paperwork from families/medical teams (this could include disclaimers, medical forms, wish forms and form an important part of the wish process)
• Booking in initial calls with families and their wish granters to discuss wishes and start the planning process (these calls are designed to learn more about the child and what their wishes mean to them)

Types of wishes that may require your support include:
• To be wishes (princess for the day, policeman for the day, etc)
• Celebration parties (end of treatment party, birthdays, etc)
• To Go (trips to the theatre, musical venues, exhibitions, etc)
• To Have (to own a laptop, gaming pc, bedroom makeover, etc)
• UK Breaks (4 night/5 day holiday anywhere in the UK, i.e. Centerparcs, Butlins, etc)

What skills do I need to have?
• Friendly, you'll be an ambassador of Rays of Sunshine whilst volunteering with us
• Computer literacy (training will be given on our internal systems, but general knowledge of word, excel, pdf, powerpoint)
• Be comfortable working as part of a team and talking to our beneficiaries (wish families, medical teams, etc)
• Ability to problem solve and manage unexpected situations/last minute requests with a calm and professional manner
• Attention to detail and discretion
• A creative approach and passion for making the child’s experience as magical as possible

Why volunteer with us?
• Make a real difference: Witness the impact of your support firsthand as you spread joy and raise awareness.
• Join a supportive community: Be part of a friendly and passionate team, connecting with people who are driven to make         more wishes happen.
• Gain experience and a great way to see firsthand the impact of a wish
• Meet new people from different backgrounds and networking opportunities with like-minded people and organisations

What training and support will I receive?
• Learn about the work of Rays of Sunshine and the types of wishes you may be supporting•
• The impact of a wish and overview of the day in the life of a wish granter
• All Rays of Sunshine staff and wish volunteers must complete the charity’s Safeguarding Children training (mandatory)
• Only trained Rays of Sunshine team members and volunteers with a current DBS check can work with wish children (mandatory)
• Health and Safety Training (mandatory)
• The opportunity to shadow an experienced member of the Wish team to see a wish in progress.

Rays of Sunshine Values
Our values are at the heart of everything we do and help guide us in our mission to grant more magical wishes for seriously ill children.
• Kindness - We are kind to ourselves and others in everything we do.
• Joy - We work with fun, passion, and a sprinkle of magic
• Empowerment - We work to build confidence and nurture potential.
• Connection - We build strong connections with everyone in our wish community
• Integrity - We are honest and trusted to do the right thing.

Rays of Sunshine is committed to being an equal opportunities organisation; to promoting equal opportunities and preventing discrimination. Rays of Sunshine is also committed to safeguarding and promoting the welfare of all service users, volunteers and staff and expects all volunteers and staff to share this commitment.

Do you have experience in Fundraising?

Connection Support are seeking a Trustee that will support us in our vision of being a thought-leader in the prevention of homelessness, mental ill-health, and leading innovative services that prevent crises from happening.

About us

At Connection Support, our team of staff and volunteers work alongside people to overcome life’s challenges.  We do this through our values of empowerment, collaboration, compassion and taking a personalised approach in all aspects of our work.

We believe in a future where people are free from crisis, and effective prevention is the key. But for times when crises do happen, we’ll be there to help every step of the way.

About the role

The trustee will support the board, the CEO and wider senior team with advice, guidance and sharing their experiences specifically related to:

· Supporting the team and wider charity to achieve our fundraising goals.

· Supporting and encouraging the fundraising team in their work.

· Ensuring that our fundraising activities are in line with organisational values and the Fundraising Code of Conduct.

· Help develop a fundraising culture across the organisation.

· Share your knowledge and expertise to enhance our fundraising efforts and maximise the effectiveness of our activities.

This is an exciting time to join Connection Support as we start to see the impact of our Prevention first strategy.

Time commitment

The anticipated time commitment for a Trustee is up to a day a month. Approximately 2-3 hours per month in person, and then 2-3 hours of supporting with projects which can be from home.

Trustee positions are not paid but travel and subsistence expenses are reimbursed.

About you.

Our values are extremely important to us, so it is essential that your personal values align with ours, and you are passionate and motivated by the impact you can have by being part of Connection Support. We would also like you to have the following;

· A diverse range of experience in fundraising and charitable income generation at strategic and operational levels, (e.g., instance trusts and foundations, major donors, corporate partnerships, regular donors and legacy giving).

·Knowledge of the fundraising landscape and the challenges facing medium-sized, regional charities in securing funds.

Previous experience is not necessary as we provide a full induction. We pair new Trustees with an experienced member and offer training opportunities to Board members.

How to apply

On application we will email you and request the following:

· We want to know why you’re interested in becoming a trustee. Please send us a cover letter or email telling is why you want to join the Board of Trustees, and your experience as outlined above. If you would like to share your experiences with us in a different way, please let us know and we are happy to support.

· We want to know more about you! Please send us an up to date CV of your career history, key responsibilities and achievements. If you do not have a CV, you can send us an email with a summary of your experience.

· We need to know what others say about you. Please send us two professional references(only contacted with prior consent). If you have any difficulty with references, please contact us and we can discuss alternatives with you.  

Interviews

Interviews will be held as suitable people apply, so we encourage you to apply as soon as possible. We reserve the right to close this advertisement early.

If you are interested in finding out more about the opportunity and would like to discuss the role informally, please email us and we will arrange a chat with our CEO Chris Keating or our Chair of the Board Emma Duke.

Job Title: Admin Assistant                                                                               

Reports To: Department Manager 

Location: Remote 

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.

Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.

Key Responsibilities:

Event Coordination Support

• Schedule and manage logistics for project events, workshops, and community showcases.

• Track bookings, rehearsals, and venue use to ensure a smooth timeline.

• Support RSVP management and communication for performances and activities.

Data & Documentation Management

• Maintain and organise project records such as attendance sheets, registration forms, and feedback.

• Ensure digital files are properly stored and accessible for all team members.

• Assist in compiling reports and summaries post-events.

Communication & Liaison

• Serve as a contact point for public and internal queries related to the project.

• Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).

• Communicate with facilitators, artists, and partners to confirm details and provide logistical support.

Resource & Inventory Support

• Track inventory of promotional and event materials.

• Assist in coordinating procurement and delivery of materials for activities and performances.

Volunteer Coordination

• Monitor onboarding progress of volunteers engaged in Solta o Jogo.

• Assist with preparing and maintaining volunteer schedules.

• Provide administrative support during volunteer briefings and training.

General Administrative Duties

• Take meeting minutes and circulate action items.

• Help draft internal updates, task lists, and team reminders.

• Provide general clerical support as needed.

Required Qualifications:

Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong verbal and written communication skills.

• Attention to detail and ability to multitask efficiently.

• Friendly, professional, and proactive attitude.

• Ability to work independently as well as collaboratively with remote teams.

Benefits:

• Gain practical experience in nonprofit administration and cultural event coordination.

• Work flexibly with a remote, supportive team.

• Contribute to a vibrant, meaningful community project.

• Receive mentoring and transferable skill development.

• Local travel reimbursement for any in-person events or meetings (if applicable).

Equality Statement:

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in Bracknell / Reading / Wokingham  

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Sometimes, you just need someone to listen without judgement. That’s why we’re launching a brand-new telephone support service for the LGBTQ+ community, and we’re looking for friendly, reliable volunteers to help make it happen. As a Volunteer Support Mentor, you’ll answer pre-booked calls from service users, creating a safe space for them to speak openly, offering emotional support, guidance, and signposting to other resources. 

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll need to be based in Berkshire, ideally in the Bracknell, Reading, or Wokingham area. 

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer calls, providing a safe, non-judgemental space for users to talk openly, offering emotional support, guidance, and signposting to other relevant services. 

• After each call, you’ll complete a short record noting what was discussed, any guidance given and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in mentoring, coaching, befriending, or other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the mental health and wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 30 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in Berkshire (preferably Bracknell, Reading, or Wokingham). 

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice.