Reports to: Centre Director

Location: Totleigh Barton, Sheepwash, Beaworthy, Devon EX21 5NS

Hours: 30 hours per week over 4 days

Closing date: Monday 2nd December 2019, by 5pm

Our writing houses are the heart of Arvon, where our inspirational work with writers happens. We are looking for a highly-organised, self-motivated Administrator at Totleigh Barton, our writing house in Devon. Working as part of a small, friendly team, this person will be the first point of contact for members of the public, will handle enquiries and bookings and will keeping the office running efficiently. The Administrator will report to the Centre Director.

Please visit the Arvon website for further information and download the Job Information Pack and application forms via the links below. 

Groundswell’s busy office in Brixton receives a steady stream of visitors including partners, funders and clients. This is an important and central role within the charity, and you will be responsible for all areas of office administration, taking the lead to ensure the day to day smooth running of the office. You will possess a natural ability to think on your feet and find solutions to operational challenges. No day is ever the same. You will need a flexible, calm, proactive approach with a can-do attitude and be willing to develop within the role.

Key responsibilities include implementing and maintaining IT hardware and software systems (including telephones); administration and implementation of all office Health & Safety (including holding the posts of First Aider and Fire Marshal); managing the office volunteer workforce; overseeing and advising on the charity’s GDPR/Data Protection compliance; and supporting the Resources Manager in all administrative matters relating to recruitment and HR, safeguarding and governance. For a full summary of all operational duties and responsibilities please refer to the job description which is included in the Job Pack attached.

The role requires someone who is hard-working and tenacious, can work on their own initiative, with excellent organisation and time management skills and who thrives in a busy yet small team environment. This role is particularly suited to someone looking to progress their career within the charity sector.

Application

To make an application, please submit your CV along with a cover letter in Word format, which explains:

• how you meet each of the areas outlined in the Person Specification attached and
• why you are interested in doing this job.

To shortlist for interview, we score people based on whether they have the skills outlined in the person specification and the experience relevant to the role they are applying for.  Please include enough details in your personal statement for us to be able to do this.

We require that you submit your covering letter and CV in Word as we will be conducting a blind recruitment process which means that all names and identifying information will be removed from your application before being presented to the selection panel.

The deadline is 10am Friday 29th November 2019. 

Interviews will be held on Wednesday 11th December 2019 If you have not been notified by this date, then please assume you have been unsuccessful on this occasion. 

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

Alzheimer’s Research UK (ARUK) is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

The Regional Corporate Team at ARUK is a newly formed team enjoying an exciting phase of growth who require a proactive and organised colleague to provide the team with vital administrative support. 

The successful candidate will support on partnerships with companies such as Dyson, The Perfume Shop and JP Morgan while building excellent relationships with supporters from within those organisations.  This role with also support our business development team with their approaches to prospective companies. 

Main duties and responsibilities of the role:

• Provide general administrative support for all members of the team.
• Assist with ad hoc projects as required by team managers.
• Ensure accurate recording keeping through use of our CRM system.
• Be the main internal point of contact for the Regional Corporate Team.
• Attend weekend/evening events where necessary.
• Respond to incoming team enquires in a prompt and professional manner.
• Ensure accurate financial records are kept, by reconciling gifts across multiple donation platforms.
• Fundraising stock management and distribution.
• Assisting the team with event planning, including sourcing pricing quotes, booking equipment and ordering merchandise.
• Update the team intranet and website pages and engage with supporters on social media.

What we are looking for:

• Education to A-level or equivalent.
• Confidence working with computers and Microsoft Office; knowledge of Word, Excel, and Outlook.
• Good verbal and written communication skills.
• Ability to prioritise and effectively manage multiple tasks.
• Excellent planning and organisational skills
• Excellent attention to detail.
• Experience of using databases.
• Experience working in a customer/client facing position.
• Demonstrable administrative experience or relevant transferable skills.
• Experience of building and managing relationships with colleagues.

Location: Granta Park, near Cambridge.

Salary: Circa £22,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

Please note that the official job title for the successful candidate will be Regional Corporate Partnerships Executive. When accessing our online recruitment system, the role will be listed as Regional Corporate Partnerships Executive.

The closing date for applications is the 24th November 2019, with interviews to be held on the 5th December 2019. Please indicate in your cover letter if you are unable to attend on this date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

This an exciting opportunity for an organised, part time Fundraising and Communications Administrator to join our amazing charity, which exists to provide children from disadvantaged backgrounds with a wonderful week of mud-and-magic in the British countryside.

It’s a great time to join Farms for City Children. We already support thousands of children across England and Wales every year and our new strategic direction will see us grow further, reaching more children who deserve a discovery filled week-in-wellies.

About the Role

We are looking for a first class administrator with strong database management experience to join our Exeter based fundraising team as we embark on a period of growth and development.

Working within an expanding and varied department (between 20 and 30 hours per week), you’ll undertake a diverse range of tasks to support our fundraisers as they concentrate their efforts on generating income.  You will maintain the fundraising database to ensure it is up to date and that the records for all supporters are accurate and consistent. You will prepare and administer correspondence to ensure excellent supporter care, manage mailings that include applying database queries for data extraction, mails merges and printing. There will also be the opportunity to assist in the planning and implementation of internal fundraising events as well as supporting volunteers who put on in-aid of events or participate in third-party challenge events.

About You

This role requires significant administration experience and a strong insight into building long-term donor loyalty by providing exceptional customer service. Your outstanding communication skills will be matched by strong database skills ensuring you can confidently record, maintain, report and analyse the charity’s supporter data and fundraising income.

Your interpersonal skills and collaborative approach will be pivotal to cultivation of external stakeholders and supporting the fundraising team.  

In order to succeed you will be highly motivated by the charity’s work with children, food, the countryside and farming; have an excellent working knowledge of CRM’s, Microsoft Word, Excel, and Outlook; strong attention to detail, producing work with a high level of accuracy. Excellent written and oral communication skills - particularly a welcoming telephone manner to provide excellent donor stewardship to supporters at all times, maintaining positive working relationships with donors in order to build lasting support. You will be adaptable and organised in prioritising workloads and work effectively to deadlines

What we Offer

In return you will receive a starting salary of between £19,000 and £20,500 (pro rata) and a range of benefits, which include:

• 25 days holiday plus statutory bank holidays (pro rata)
• 6% employer contribution to NEST pension scheme
• Employee Assistance Programme
• Dog friendly working environment on a farm in a beautiful location

Deadline for applications is 9am on Tuesday, 26 November 2019.

To apply please submit your CV and a supporting statement, outlining how your experience meets the criteria.

Interviews will be held on Tuesday 3rd December, at our Head Office near Exeter.

ABSOLUTELY NO AGENCIES – DIRECT RECRUITMENT ONLY

Job Opportunity for Part-time Appointments Administrator – 9 months Maternity Cover

An exciting opportunity has arisen to join our award winning team as a part-time Appointments Administrator. This will be based at our office in Stockport town centre.

We are looking for someone with an excellent telephone manner and interpersonal skills, a flexible approach, and good IT skills.  More important is a can-do attitude and a commitment to making the appointments service for clients the best there is.

We prefer that you have an understanding of the voluntary sector through voluntary or paid work, but this is not essential as we will provide thorough training and induction.

Beacon Counselling is a registered charity and exists to improve the lives of people experiencing mental and emotional distress. To achieve this Beacon provides counselling across the borough of Stockport and beyond.

Beacon Counselling is committed to safeguarding all individuals accessing our service, as a member of the BACP we are duty bound to adhere to safeguarding standards. This forms a crucial element of our work and all staff will receive guidance on the ways it will affect them in their role.

This role has been created to support Prism the Gift Fund's growing team with general office administration as well as data processing and other financial administrative tasks. Prism is a talented team of exceptional colleagues who are professional, dynamic and hard working.

WHO WE ARE

Prism the Gift Fund (Prism) increases giving to charity by offering a personal service to those donating large sums of money. We are an entrepreneurial and dynamic charity, working with high net worth individuals, foundations and groups of donors to administer their charitable giving. Our growing team is a talented team of exceptional colleagues who are professional, dynamic and hard working and we’re proud to be one of the Escape 100: Best companies to escape to in 2019! We also won the Luxury Briefing Award for Best Philanthropy Offering this year and the MPF Award for Management Excellence 2018 for ‘Best Philanthropy Engagement’.

Prism the Gift Fund is a UK registered charity, and company limited by guarantee in England and Wales. Our mission is to increase the flow of funds into the charitable sector which we deliver through 2 key offerings:

• Donor Advised Fund (DAF) services to HNW / UHNW individuals & families who channel their national and international philanthropy through Prism the Gift Fund as a time, cost, and tax effective alternative to one’s own grant making foundation.

•  Collective Fund services - charitable, finance, and governance infrastructure - to groups who want to create brands or projects of a charitable nature under the auspices of Prism the Gift Fund. The Collective enters into a relationship with Prism, benefiting from our charitable expertise and where we provide the administration, due diligence and disbursement of the funds raised in their name.

Both of the charity's service offerings have increased exponentially in popularity over the last five years, with Prism's income and grant making to charities around the world last year being in excess of £45m and £25m respectively.

KEY RESPONSIBILITIES

· Maintenance of office systems including answering the telephone and re-directing calls, filing, meeting and     greeting clients, collecting and managing incoming post and drafting timely replies to incoming correspondence

· Act as a first point of contact for the office and support Relationship Managers with responding to general enquiries from individuals, organisations and other stakeholders

· Provide administrative support to Relationship Managers

· Liaise with and support our internal team to ensure all donations are processed and recorded efficiently

· Work with the Collective Fund team to capture relevant account management information

· Ensure thank-you letters are drafted and sent to donors

· Support and deliver other projects and tasks in line with developing your skills and experience

CANDIDATE

· Minimum Maths and English GCSE at grade C or above

· Previous work experience essential

· Excellent organisation and administration skills

· Strong oral and written communication skills

· Strong numerical skills

· Highly proficient in Word, Excel, PowerPoint and databases

· Professional interpersonal and communication skills to a wide range of people at all levels of situations on

 the phone, face to face and in writing, for engagement with staff, Trustees and external contacts

· Since the successful candidate will be communicating with clients on a regular basis, a proficiency in both written and spoken English is necessary.

· Able to prioritise a varied and fast paced workload

· Able to make judgement as to when to take the initiative

·     Passionate and interested in the Charity Sector

WORKING HOURS: 9.00 – 17.30, Monday to Friday with an hour for lunch.

Job Opportunity for a Part-time Appointments Administrator

An exciting opportunity has arisen to join our award winning team as a part-time Appointments Administrator. This will be based at our office in Stockport town centre.

We are looking for someone with an excellent telephone manner and interpersonal skills, a flexible approach, and good IT skills.  More important is a can-do attitude and a commitment to making the appointments service for clients the best there is.

We prefer that you have an understanding of the voluntary sector through voluntary or paid work, but this is not essential as we will provide thorough training and induction.

Beacon Counselling is a registered charity and exists to improve the lives of people experiencing mental and emotional distress. To achieve this Beacon provides counselling across the borough of Stockport and beyond.

Beacon Counselling is committed to safeguarding all individuals accessing our service, as a member of the BACP we are duty bound to adhere to safeguarding standards. This forms a crucial element of our work and all staff will receive guidance on the ways it will affect them in their role.

The Administration & Bookings Officers have day-to-day responsibility for delivering all operational bookings and administration for Women and Girls Network’s (WGN) clinical services. They contribute towards the delivery of high quality therapeutic work through the provision of an empathetic, efficient and comprehensive booking service. Administration & Bookings Officers ensure all referral / booking related matters are administered effectively and consult with various managers about any potential barriers to service provision and regarding complex and / or highly sensitive cases. These roles are focused on our Rape Crisis and Ascent Counselling Services but will include cover and support for other WGN services.

Administration & Bookings Officers act as a key point of contact for the organisation and ensure WGN’s centres are calm, supportive and welcoming environments for all users and they are responsible for contributing to continuous formal monitoring and reporting processes for services. As with all WGN team members, Administration & Bookings Officers are responsible for actively contributing to a culture which values and respects diversity, learning, improvement, striving for quality and best practice.

We are looking for a highly motivated, organised and skilled individual for this key role, which is essential to the core functioning of the organisation. If you are passionate about working with women and would like to work within an empowering and gender specific / feminist framework we would really like to hear from you.

This post is based across Ealing and Hammersmith & Fulham and involves travel across London.

WGN’s employee benefits include: 3% pension contribution, generous annual leave entitlement and an Employee Assistance Scheme.

Interviews to be held in the week beginning 16th December 2019.

This post is subject to satisfactory references and DBS check.

WGN is an equal opportunities employer. The above post is exempt under the Equality Act 2010, Schedule 9, Part 1

Humanists UK now has a vacancy for an Administration Officer. This is an important role in the organisation that helps keep the office running smoothly in its day-to-day operations. The Humanists UK Administration team plays a vital role in supporting the other departments and sections within Humanists UK, including administering training courses and events; processing new memberships, donations, and shop orders; and acting as the first point of contact for phone calls and visitors. This is a varied role requiring good organisational skills, and the ability to multi-task and remain unflappable!

If this appeals to you, and you’d like to be part of the team, please download the application pack and complete the application form, detailing how you match the individual criteria. The pack has all the information you need — download today!

Applications close on Sunday 24 November

• 25 hours per week
• Hours worked over 5 days with some flexibility
• Comprehensive administration experience
• Excellent organisational and communication skills
• Confident, personable manner
• Confidence and proficiency in the Microsoft software packages is essential
• Ability to work flexibly with a degree of independence
• Based in Leatherhead Surrey with free car parking

£13,332 p.a. pro-rated (FTE £18,655 p.a. based on 35 hour week)

In this busy and rewarding role you will need to be flexible and confident in making decisions and using your own initiative, in a friendly and cheerful environment. You will take the lead in administering the organisation as part of a small committed team, including Speech and Language Therapists, support staff and volunteers, all of whom are dedicated to delivering a high quality service to our beneficiaries. You will be in regular contact with vulnerable, disabled adults and their families and play an important front-of-house role, so empathy, patience and a sense of humour are essential.

Please apply for an application pack.

The closing date for applications is Thursday 5th December

Interviews will be held on Tuesday 10th December

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture

For over sixty years, we’ve been proud to provide vital frontline welfare services to multi-generational Irish diaspora in London, whilst instilling positive impact within local communities through education, entertainment and cultural awareness; courtesy of our vibrant venue and home: The London Irish Centre. As a charity, we represent all that is celebrated about Ireland: warm, welcoming, inclusive, diverse, unique, and open to every generation. As a venue, we represent heritage and history, but modern innovation. The opportunity to foster friendships for life, advance your business ambitions or be entertained. Our commitment lies in meeting the wants and needs of our shared communities, now and for the future.

JOB BRIEF

We are looking for an exceptional administrator with excellent organisational and administrative skills to be part of our growing Operations team which supports both the Arts & Culture and Community Services teams. The Administration Assistant role provides administrative support for the running of the London Irish Centre’s offices and building, as well as high level support to the Chief Executive and the Board.

The Operations Team is responsible for the day to day operation of the LIC’s company offices and building. This includes HR; Facilities management (including Tenants); Health and Safety; Volunteering; Digital; Marketing; Reception and IT.

Do you have a passion for excellent customer service with strong administrative skills and a polite telephone manner? If so, we are looking for an outgoing and enthusiastic Supporter Care Administrator to join our Supporter Care team. This role will allow you to carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.

The Supporter Care team is part of the wider Supporter Marketing team within the Fundraising department. The Supporter Care Administrator is responsible for ensuring that people receive an excellent standard of customer care to maintain supporter satisfaction and to generate the maximum amount of income for dementia research.  

This is a part time; fixed term contract opportunity working Monday to Wednesday (22.5 hours per week), for a period of 9-months, or on return of substantive post holder, whichever is earlier to cover a period of maternity leave.

Main tasks of role:

• Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials
• Managing enquiries received by email and post, either by responding or forwarding as necessary
• Contacting current supporters via telephone in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors
• Recording feedback and assisting in the resolution of complaints
• Processing donations from telephone calls and mailings, acknowledging supporters appropriately
• Sending out materials, processing donations and sending appropriate acknowledgements relating to community fundraising, sporting events and donations given in memory
• Processing new direct debit instructions and standing order payments, amending and cancelling gifts as necessary
• Amending supporter details as necessary
• Dealing with incoming post
• Updating team procedures as required
• Recognising fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how donations positively contribute towards the cause

What we are looking for;

• GCSE in Maths and English, or equivalent
• Good knowledge of Word, Excel, Outlook and databases
• Excellent telephone manner
• Excellent written communication skills
• Ability to work with a high level of accuracy and attention to detail
• Good organisational skills and the ability to prioritise workload
• Experience of working in a customer facing role
• Experience of handling complaints and queries

Location: Granta Park, near Cambridge

Salary: Circa £11,700 pro rata, per annum (£19,500 FTE per annum) plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 8th December 2019, with interviews to be held on the 16th December 2019. However, we would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

Please note that the official job title for the successful candidate will be Supporter Care Executive. When accessing our online recruitment system, the role will be listed as Supporter Care Executive.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Are you admin savvy with an interest in humanitarian issues?

Our client is an independent humanitarian organisation working with vulnerable people who have suffered in disaster and conflict. They are currently looking for an Office Administrator to act as a key point of contact within the organisation, who will also efficiently oversee the smooth running of the office - including office services, IT, health and safety, and ordering supplies, as well as providing PA support to the Directors. This is a temporary role with a view to become permanent, suited to someone who embodies humanitarian values - and who wants to gain experience working for a cause helping to improving the lives of others.

This is a diverse role encompassing a wide range of duties from maintaining the office facilities and providing IT support, to providing PA and admin support to the Directors, which includes diary management, HR tasks and coordinating team and Board meetings, which will also involve minute taking and preparing Board papers. This role would suit someone looking to develop their existing admin skills and gain experience in office management.

The ideal candidate must have experience juggling multiple workloads, along with excellent communication and customer service skills. You will also have proven experience of managing core office services such as health and safety, infrastructure, IT, as well as providing PA support to senior managers.

If you're a multi-tasker who thrives in a fast-paced environment, then please apply by uploading your CV in Word Doc.

17.5 hours per week
Fixed-term contract for 1 year

Are you interested in being part of a team to help the Church keep people safe?

A new role has arisen within the Discipleship team at the United Reformed Church House to provide administrative support to the Safeguarding Office, responding to initial safeguarding enquiries from local churches and synods and helping the team to deliver the Safeguarding Strategic Plan.

We are looking for a diligent and motivated person who will contribute to the safeguarding ethos of the Church. With a background of administrative support, you will have excellent interpersonal and communication skills with the ability to deal with matters in a sensitive and confidential manner. You will be organised and thorough with a high level of accuracy and attention to detail. Practical experience of MS office is essential.

Experience of the protection of children and/or vulnerable adults and knowledge of safeguarding would be a distinct advantage.

Happy to talk flexible working.

If you are interested in working for us and can meet the above requirements, please contact us/see our website for an application form (noting that we DO NOT accept CVs). 

Closing date for applications: 12 noon, Friday 6 December 2019

Interview date: Monday 16 December 2019