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The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001.Our founding purpose is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound. Our Mission is to develop the hope, optimism and self-esteem of young people so that they can: Lead healthy lives; Stay in School; Grow up to become independent productive adults; Have lofty aspirations and work to attain their innate potential.
Although we have recovered from the Covid 19 pandemic, the nation now faces the worst cost of living crisis since the 1950s, thanks to the Russian Ukraine war, and now the US Israel Iran one which have disrupted the global energy market. There is no denying that, in the UK, young people (YP) are being disproportionally affected. We are deeply concerned about the impact this crisis is having on the young people that we work with across the board.
The UK youth unemployment rate for 16-24-year-olds sits at a concerning 16.2%, an 11-year high. There are over 1 million young people not in education, employment or training (NEET). We know that high numbers of vacancies do not translate into opportunities for all young people, especially those from BAME background who already face discrimination in the labour market.
We are responding to this emerging issue, by working harder and smarter to support young people that we work with for whom the transition from formal education into employment is not automatic. We work to help this group have access to economic opportunities in these challenging times. We believe that our services bridge this gap and provide opportunities for young people to develop wider social, personal and self -management skills required for productive participation and integration into society. For additional information about the Trust and its programmes, please go to our website.
Job purpose: Provide a range of administration services to enable the Trust to operate its day-to-day activities, management and governance processes effectively.
Roles and responsibilities:
The main responsibilities of the job are:
· Provide administrative support to the Programme Manager, Trustees and Youth Board
· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records, research, and other general duties
· Assist implementation of the Trust’s charitable programmes e.g., by providing administration support to project teams and organising promotional activities.
· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up
· Proactively manage our website day-to-day and post to our social media, consulting where necessary. Produce leaflets, publicity and newsletters
· Support our organisation development plans by helping us research and implement any new policies, processes and best practice procedures required, and maintaining the database of evidence
· Suggest administrative improvements to support the smooth running of the charity and, when agreed, implement them
Key working relationships: The post holder will work with all the Trustees (but particularly the Trustee responsible for Communications), the Programmes Manager as well as the Trust’s finance service provider. The post holder will develop good working relationships with other stakeholders including our project delivery partners, members of the Youth Board and, in some cases, young people on or applying for our programmes.
Person specification -Specific experience or skill KEY: (E) Essential (D) Desirable
· Experience of organising own work effectively with limited supervision (E)
· Significant experience providing administrative support. Experience of working in a charity would be an advantage (E)
· Excellent digital skills, with the ability to learn new software and systems quickly and instruct others (E)
· Proficiency in Microsoft 365 including administering a system(E)
· Experience of organising and maintaining records, both on paper and digitally. (E)
· Ability to produce attractive documents and reports for a range of audiences adhering to our house style (E)
· Ability to work effectively with all our stakeholders, including young people from disadvantaged backgrounds (E).
· An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing
· Exceptional time and task management skills; calmness under pressure (E)
· Experience working in a pressured environment with lots of competing priorities (E)
Knowledge, qualifications
· Knowledge of good administrative practices (E)
· Knowledge of General Data Protection Regulations (E)
· An understanding of safeguarding of children, young people and vulnerable adults (E)
· Current DBS certificate (E but, for a suitable candidate, the post might be offered subject to a DBS being obtained)
· Degree or relevant experience of working in the charity/ Social sector (D)
Personal skills and abilities
· A highly organised person with attention to detail (E).
· Ability to organise own workload to reflect our charity’s priorities (E).
· Ability to communicate effectively with all people involved with the Trust (E).
· Remote working skills (E)
· Good report-writing and presentation skills (E).
· Commitment to equality, diversity, inclusion (E)
· Ability to research information (E)
· Proven ability to work on own initiative and mobilise/manage support from colleagues (E).
- Proactive, creative and innovative approach with high drive for results (E)
Personal qualities: Commitment to own continuing personal and professional development (E)
· Commitment to the vision, mission and values of DTT (E)
· Flexibility
- Commitment to effective relationship building and collaboration (E)
Application process
Please write no more than 1000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references.
Safer Recruitment
The Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnership Marketing Officer.
Reporting To: Partner Marketing Manager.
Salary Range: £30,000 - £34,000.
Contract Type: Permanent.
Location: Hybrid – London.
Hours/Days per week: 35 working hours per week, Monday – Friday, 9am – 5pm.
About Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 26,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Role
Support the delivery of Felix’s partner marketing activity by coordinating campaigns, creating engaging content, managing partner communications, and ensuring smooth collaboration across fundraising, food and produce partnerships, communications, and digital teams.
Reporting into the Partner Marketing Manager, The Partner Marketing Officer will play a key supporting role in bringing partnerships to life through co-branded campaigns, storytelling, and marketing materials that strengthen relationships with corporate partners, increase brand visibility, and demonstrate the impact of Felix’s work.
This is an exciting opportunity to join an established and growing marketing team following the launch of our new brand, Felix, and help drive its growth through high-impact partner marketing campaigns.
This role is ideal for someone who is highly organised, creative, collaborative, and passionate about using marketing to support meaningful social impact.
You’ll play a key role in ensuring campaigns are delivered smoothly, creatively, accurately, and in line with brand standards.
Key Responsibilities
Campaign and Partner Marketing Support
- Coordinate day-to-day delivery of partner marketing activity across key corporate partnerships, food, produce, fundraising ensuring projects are delivered on time and to a high standard.
- Manage campaign timelines, approvals, and incoming requests to ensure smooth delivery
- Support the development of messaging frameworks and partnership communications tailored to different partner audiences and regional requirements.
- Coordinate with external agencies, freelancers, and internal stakeholders to deliver campaign assets, video content, and partnership materials.
- Coordinate filming and photography, including briefing and overseeing shoots
- Assist with the creation and rollout of co-branded marketing campaigns with corporate and food partners.
- Help maintain consistency across all partner communications in line with Felix’s brand guidelines and messaging.
- Support seasonal campaigns, awareness moments, and key partnership activations.
- Assist in managing marketing requests from internal stakeholders and external partners.
Content Creation and Storytelling
- Develop partner marketing briefs and supporting assets for use across email, social media, digital, and campaign activity, working closely with the External Affairs teams who lead channel delivery.
- Work collaboratively with the Content and Case Studies team and frontline charities to help shape capture and steer the development of impact stories, testimonials, and partner content that showcase the value of partner support.
- Support the Brand, Communications, and Digital teams in producing partner-facing content and campaign assets.
- Assist with briefing freelancers, designers, agencies, and video production suppliers where required.
- Help coordinate the development of toolkits and co-branded materials for partners.
- Support the adaptation of content and messaging for regional and partner-specific audiences.
Internal Collaboration
- Act as a day-to-day contact for internal teams on partner marketing activity.
- Support collaboration between the Food, Fundraising, Produce and External Affairs team to ensure joined-up delivery.
- Coordinate internal approvals for marketing assets and communications.
- Maintain organised records of campaign assets, partner materials, and marketing plans.
- Contribute ideas and insights to improve partner engagement and campaign effectiveness.
Partner Relationship Support and Reporting
- Provide responsive and professional support to external partners on marketing-related requests.
- Assist with campaign reporting, monitoring engagement and performance metrics.
- Help gather campaign results, case studies, and impact data for internal reporting and partner stewardship.
- Support budget tracking and administrative processes for partner marketing activity.
- Monitor marketing activity and identify opportunities to increase partner visibility and engagement.
- Build strong working relationships with internal teams, external agencies, and corporate partners to support seamless campaign delivery.
- Champion brand consistency, ensuring accurate use of messaging, tone of voice, and visual identity
Essential
- Experience in a marketing, partnerships, communications, fundraising or fmcg support role.
- Strong written communication and copywriting skills and proofreading ability
- Excellent organisational skills with the ability to manage multiple projects and deadlines.
- Experience supporting marketing campaigns across digital and offline channels.
- Excellent attention to detail, ability to follow and impose brand guidelines, with a commitment to quality control
- Confident working collaboratively across teams and with external stakeholders.
- Excellent interpersonal and relationship management skills
- Ability to manage multiple partner accounts and priorities concurrently
- Passion for Felix’s mission and values.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Are you a natural relationship builder who thrives on influencing senior stakeholders, driving engagement and making things happen?
The Royal College of Radiologists is looking for an Exams Engagement Officer to play a pivotal role in supporting and inspiring our national network of volunteer examiners. This is a unique opportunity to work with leading clinical professionals across the UK and internationally, ensuring they remain engaged, motivated and equipped to deliver high-quality assessments that uphold standards across radiology and oncology.
You'll be the trusted point of contact for over 200 senior clinicians, building strong relationships, influencing participation, supporting change initiatives and helping shape the future direction of our examinations programme.
What you'll do
- Build and maintain strong relationships with senior clinical examiners and committee members.
- Lead examiner recruitment and support workforce planning across exam boards.
- Coordinate training, inductions and engagement activities to support examiner success.
- Work closely with operational teams to ensure exams are appropriately resourced and delivered smoothly.
- Analyse feedback and engagement data to identify improvements and support strategic decision-making.
What you'll bring
- Experience coordinating complex projects, programmes or stakeholder networks.
- Experience of financial administration, budget monitoring and maintaining financial records and reports
- Exceptional communication and relationship-building skills.
- The ability to influence, negotiate and build consensus with senior stakeholders.
- Strong organisational skills, attention to detail and a proactive approach.
- Confidence managing multiple priorities in a fast-paced environment.
- Experience maintaining databases, producing reports and working with data.
If you're looking for a role where you can combine relationship management, stakeholder engagement, project coordination and continuous improvement while making a meaningful impact, we'd love to hear from you.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Are you an enthusiastic fundraiser who is looking for a rewarding role where you interact with generous supporters?
We're looking for a Community Fundraising Officer, based at our rehoming centre in Harefield, West London, to promote the work of Dogs Trust to key audience groups and deliver excellent customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
What does this role do?
As Community Fundraising Officer, you’ll:
- link the rehoming centre with supporters in the local community, developing relationships with local individuals, businesses, community groups and clubs,
- feed into various income streams through these relationships, identifying prospects in the community and develop a pipeline of future donors and legacy donations,
- steward existing and potential donors, always providing them with a seamless supporter journey, ensuring they have a clear understanding of the work we do and feel motivated to support our meaningful local work,
- organise supporter events, talks and tours both onsite and externally.
- completing all administration related to donations to the centre, including thanking and banking.
Could this be you?
To be successful in this role, you’ll need some community fundraising experience, with the ability to build connections and connect with the local community. To do this, you’ll need excellent communication skills and be able to confidently approach and interact with supporters. While you’ll be a key part of the rehoming centre team, you’ll be regularly be working independently, so strong organisational skills and a proactive approach is essential.
This role is based at the rehoming centre, and the post holder will spend lots of time in the community meeting supporters. The working pattern is typically Monday and Tuesdays, but flexibility is required and is likely to involve some evening and weekend work, depending on the nature of the work.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TITLE: Administrator
CONTRACT TYPE: Open ended, part time 16 hours per week, flexible hours negotiable
REMUNERATION: £14.95 per hour, five weeks holiday (pro rata)
ORGANISATION: LimbPower
JOB BASED AT: Home based/ Surrey/ Kent (may include some travel)
REPORTS TO: Chief Executive Officer
POSITION OVERVIEW
To provide assistance to the CEO, Sports Development Officer and the LimbPower board.
MAIN TASKS & RESPONSIBILITIES
· To provide day-to-day administrative support for LimbPower
· To assist the CEO in all matters related to the management of the office functions
· To support the CEO and ensure the efficient running of the charity
· To appropriately collate and compile reports for board and committee meetings
· To assist with the preparation and circulation of papers for Board meetings
· To attend Board meetings and take well documented minutes to act as records
· To assist with logistics for meetings (booking facilities, accommodation, lunches etc.)
· To provide fundraising even administration support both in office and at events
· To collate the LimbPower Newsletter
ADDITIONAL RESPONSIBILITIES
· Disclosure and Barring Services administration
· Other duties as required, to ensure the smooth running of the business
WORKING RELATIONSHIPS
To develop and maintain strong and effective relationships all key organisations, partners and individuals ensuring continuing support for LimbPower, particularly:
· LimbPower board
· Sport England and commercial partners
· Health partners
· Disabled people
· EFDS and all NDSOs
NB. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity you will be required to work and with consultation can be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION (ADMINISTRATOR)
RELEVANT SKILLS
Essential
· Good communication skills: written, verbal, and electronic forms
· Able to control a variety of tasks
· Event and time management
· Membership management
· Strong interpersonal skills
· Proficient in Microsoft Excel and Microsoft Word
· Confident using CRM Systems
· Flexible
KNOWLEDGE AND EXPERIENCE
Essential
· Administration and/or assistant experience
· Taking meeting minutes
· Social media
· Marketing experience
Desirable
· Good working knowledge of sports
· Disability awareness
EDUCATION/QUALIFICATION SKILLS
Essential
· GCSE Grade C (or equivalent) in both English and Mathematics
· Computer literate, including Office products, Windows, and Databases
· Good written and oral presentation skills
PERSONAL ATTRIBUTES
Essential
· Is able to work independently and as part of a team
· Customer focused
· Positive approach to work
· Respectful
· Protects confidential information
· Adheres to the company’s policies and demonstrates loyalty to the company
· Takes responsibility for decisions
Applications will be reviewed on a rolling basis.
To apply for this role please email with a CV and cover note demonstrating how you are suitable for this role.
The client requests no contact from agencies or media sales.
Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. As a key member of our small, dedicated team, you will be instrumental in delivering the accurate, timely and compliant administration of Icon’s membership services.
The Membership Administrator is a core operational role responsible for delivering the accurate, timely and compliant administration of Icon’s membership services, whilst ensuring a consistently high standard of customer service to members and stakeholders.
About the Role
The post-holder will oversee day-to-day membership processing, maintain CRM integrity, administer subscription cycles, coordinate diaries and meetings relating to membership governance and committees, and ensure consistent, high-quality administrative support across the organisation. They will act as a key point of contact for member enquiries, demonstrating a proactive, helpful and solutions-focused approach to deliver a positive membership experience.
This role is based at Icon’s office in Clerkenwell, London. Icon operates a hybrid working policy, which requires staff to be in the office at least two days per week, with the flexibility to work remotely for the remainder.
The post-holder will report directly to the Marketing and Membership Manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a proactive and creative Marketing and Events Officer to join our award-winning charity. This is a varied and hands-on role suited to a marketing professional looking to progress their career in a dynamic organisation. Working across the charity and with our core operations, Outside the Box and Carers and Companions, you will deliver our day-to-day marketing activities. Creating and delivering compelling marketing, engaging content and creative communications as well as supporting a wide range of events, you will be a confident communicator, with a keen eye for design, strong writing and design skills and be highly organised, able to manage multiple projects across a range of areas. Great attention to detail and a passion for our work are essential!
Closing date – Tuesday 28th July 2026
Role Purpose
To provide administrative support for the People and Culture team ensuring efficient and effective HR and volunteer processes from onboarding right through to exit. This role requires excellent internal customer service skills and a willingness to help, support and find answers to staff and volunteer queries and questions.
Main Responsibilities
· To provide administrative support to the People and Culture Team in the recruitment of staff and volunteers.
· To assist with the onboarding of staff and volunteers.
· To carry out routine and ad hoc administrative duties to support HR and volunteer processes.
· To issue letters and documentation to staff and volunteers, ensuring copies are filed in relevant online files.
· To update HR and volunteer systems ensuring data is accurate and up to date
· To assist in monitoring and updating HR and volunteer records such as training, DBS checks or health and safety.
· To monitor HR and volunteer e-mail in-boxes and calendars responding to queries where relevant and sending meeting invites where necessary.
· To run reports from HR/volunteers systems as and when required.
· To attend HR/volunteer meetings as and when required which may include occasional out of hours work for volunteer training sessions or social events.
· To be pro-active and responsive to volunteer and staff queries.
· To carry out any other reasonable tasks as discussed and agreed with your line manager.
Person Specification
Essential
· Located within commutable distance from our office in central Gloucester.
· A team player who works flexibly to meet the needs of the organisation.
· Excellent organisational and time-management skills, with the ability to prioritise work and meet tight deadlines.
· Strong written and verbal communication skills.
· Ability to work quickly and accurately with data.
· Excellent interpersonal skills.
· Strong IT skills.
· Ability to use own initiative.
Desirable
· Driver, with access to own vehicle.
· Previous experience of working in a charity or HR.
We are willing to consider full or part-time working for this role.
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 12th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
The Finance Director is responsible for all aspects of the group's finances (National Federation of Music Societies, trading as Making Music and its trading subsidiary), to ensure accurate and complete recording of all financial transactions, adherence to internal controls and procedures, and timely and effective analysis and reporting to the Chief Executive, Senior Management Team and other budget holders, the Finance & Compliance Committee and the Board of Trustees.
The Finance Director post is an integral part of the charity's senior management team, working closely with the Chief Executive, the Deputy CEO Advocacy and Lobbying and the Marketing Director, setting the strategic direction of the organisation and ensuring it has the financial systems and resources to implement its strategy.
The role line-manages and oversees the work of the Finance Manager who runs the day-to-day financial accounting processes, with the help of two Finance Administrators.
The role also leads on supporting members with finances, e.g. leading Treasurers' events, relevant website resources and responding to finance-related consultations.
The 2 days (15 hours) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager. We would expect you to spend at least 1 days each week in our London office in Moorgate.
This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.
We are seeking a Digital Marketing Officer to join our Development and Communications directorate and contribute to the ICR’s digital marketing needs – in particular, to support fundraising across all digital touchpoints. The successful candidate will play a key role in producing and editing digital fundraising content for the ICR’s website and donation platform; creating content for digital ads, including writing copy, working on video briefs, and collating appropriate imagery; our email marketing by writing compelling copy, building templates and working with data.
Key Responsibilities
- Creating fundraising content for the ICR's website
- Developing effective digital supporter journeys
- Writing copy for email marketing
- Creating and optimising content for digital advertising
About You
We are looking for someone with experience in writing engaging copy for email marketing, social media and paid advertising, and have good knowledge of email marketing and digital platforms including Mailchimp, Google Search Ads, Ad Grants and Meta.
The client requests no contact from agencies or media sales.
PSTT is a registered charity with a clear vision – we want to see excellent teaching of science in every primary classroom in the UK. We are seeking a part time office administrator (0.4FTE) as part of a job share with our existing Office Administrator.
The Office Administrator is the first point of contact for general enquiries. They are responsible for various areas of administration involving our staff, Fellows, trustees and external organisations. They play a logistical role in several important areas of PSTT activity supporting our professional learning events and activities, our awards, planning, fundraising, logistics, key processes and communications with Fellows. The role also involves the collection, collation and maintenance of essential PSTT data sources.
This is a great opportunity for someone looking to develop their skills and build a career in the charity or education sector, joining a friendly and purposeful organisation based in Bristol and working across the UK. This is a part time role, two days/14 hours per week.
Our vision is to see excellent teaching of science in every primary classroom in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Experience Officer - Fundraising
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
We're looking for a Donor Experience Officer to play a vital role within Acorns Children's Hospice's Fundraising team. As one of the first points of contact for our supporters, you'll help ensure every donation, enquiry and interaction receives a professional, personal and timely response.
This is a varied role that combines supporter care, relationship building, administration and communications. You'll be responsible for managing the end-to-end journey of donations, from processing gifts and maintaining accurate supporter records through to creating meaningful communications that show donors the impact of their support.
Working with colleagues across fundraising, marketing and care, you'll help deliver supporter journeys and stewardship communications that make supporters feel recognised, valued and connected to the difference they are making for local children and families. At the same time, you'll help ensure our fundraising operations run smoothly through excellent administration, data management and attention to detail.
About the Role
As Donor Experience Officer, you'll play a central role in delivering Acorns' donor experience strategy and ensuring supporters receive an exceptional experience at every stage of their journey with us. You'll balance relationship-focused supporter engagement with the day-to-day administration that underpins successful fundraising activity.
Key responsibilities include:
- Acting as a first point of contact for supporter enquiries across email, telephone, social media and written communications.
- Supervising the recording, banking and thanking of donations, ensuring supporter gifts are processed accurately and efficiently.
- Maintaining accurate and up-to-date supporter information within our CRM system.
- Supporting the delivery of donor journeys, stewardship activity and supporter engagement plans.
- Creating and coordinating supporter communications, fundraising content and impact reports.
- Gathering supporter feedback and using insight to help improve supporter experiences.
- Supporting fundraising teams with stewardship planning and engagement activity
- Managing fundraising resources and materials to ensure supporters receive what they need at the right time.
About You
We're looking for someone who combines excellent organisational skills with a genuine passion for supporter care.
You'll understand that great donor experiences are built on both meaningful relationships and excellent administration. Whether you're responding to a supporter enquiry, processing a donation or creating stewardship content, you'll take pride in delivering a high-quality experience and ensuring every supporter feels valued.
You'll bring:
- Experience in supporter care, fundraising, customer service, administration or relationship management.
- Excellent written and verbal communication skills with the ability to create engaging content for a range of audiences.
- Strong organisational skills and the ability to manage multiple priorities.
- Experience using CRM systems such as Raiser's Edge, Donorfy, Salesforce or similar.
- Excellent attention to detail and a commitment to accuracy.
- A collaborative and proactive approach to work.
- A passion for delivering outstanding supporter experiences.
This role would suit candidates with experience as a Supporter Care Officer, Donor Stewardship Officer, Customer Experience Executive, Customer Relations, Membership or Community Engagement Officer, or Fundraising Officer/Administrator. We also welcome applicants with transferable experience in customer service, relationship management and stakeholder engagement.
About Acorns Children's Hospice
At Acorns, we provide specialist palliative care and support for children with life-limiting and life-threatening conditions and their families across the West Midlands. We support families in our hospices, in their homes and within the community, providing care wherever and whenever it's needed.
As one of the UK's largest children's hospice charities, we need to raise more than £14 million every year to fund our vital services. Every supporter who donates, fundraises or campaigns for Acorns helps make that care possible. The Donor Experience team plays a crucial role in nurturing those relationships and ensuring every supporter understands the impact of their generosity
What We Offer
- £31,110 per annum
- 37.5 hours per week
- Based in Birmingham (B29 6HZ)
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Health cash plan
- Gym membership and equipment discount scheme
- Bike2Work scheme - save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
- Annual leave entitlement increases with length of service
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Find out about our culture, career development, benefits and more here: Why Work for Acorns?
Regarding the application for this vacancy - you don't need to include a supporting statement, but there are a few questions to answer.
Individual Giving Officer
We are looking for an Individual Giving Officer to join an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme.
Position: 000022 Individual Giving Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £35,600 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 19 July 2026
Interview Date: Monday 27 and Tuesday 28 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Working alongside other officers, you will report to either the Individual Giving Lead responsible for our cause-related products or the Individual Giving Lead responsible for our gaming products. Due to the demands of the role we are looking for someone with a willingness to work flexibly with regard to working patterns when required, to support the needs of the team and the ongoing success of the programme.
You’ll be:
- Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow our income and supporter engagement. (Working collaboratively with our Digital and Social Teams, as well as external media agencies).
- Helping deliver on our multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
- Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from our loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
- Comfortable with figures and spreadsheets, as you’ll be diving into the data and managing campaign costs.
- Responsible for maintaining and reporting accurate campaign results and reviews.
- Always looking out for new opportunities, using our sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
- Ensuring our campaigns are fully compliant at all times.
About You
We’re looking for an individual who:
- Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
- Is fantastic at organising and prioritising a busy workload and knowledgeable of project management. Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
- Loves data and insight and enjoys applying that insight to campaign testing.
- Is a great all-round communicator, with both internal and external audiences.
Applications
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Service Coordinator, Stroke Support, Stroke, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Service Manager, Service Lead, Coach, Mentor.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a new leader to guide the organisation through its next phase of development, building from a position of strength. The organisation is in the first year of a clear and ambitious three-year strategy, with a strong core team of staff and a healthy financial position.
The outgoing Executive Director was previously also the organisation’s Advocacy Director, and continued to deliver both functions within one role. For this reason the Board of Trustees is advertising the position in two configurations. Applicants are welcome to express an interest in either:
• Option A — Part-time Executive Director. A 0.6 FTE part-time post which is a leadership and management role only, and does not include delivering the advocacy activities of the organisation. These will be undertaken by a separate part-time Advocacy Director, who carries the advocacy responsibilities covered by the associated Advocacy Director job description.
• Option B — Full-time Executive Director. A single full-time post in which the successful candidate takes on both the part-time Executive Director role and the responsibilities of the part-time Advocacy Director role being advertised concurrently. The successful candidate must meet the person specification requirements of BOTH roles.
Ensuring every life lost to armed violence is recorded, identified, and acknowledged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that the closing date for this vacancy may be brought forward if a strong applicant is identified, so early applications are encouraged.
As Individual Giving Officer, you will plan and deliver compelling campaigns to engage with and drive action from existing supporters.
You will work on a range of products in this crucial income stream including regular giving, cash appeals and lottery.
This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
