Administrative and marketing officer jobs

Team: Reward & Talent Acquisition

Location: Homebased

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £35,065.00 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Reward & Benefits Officer:

• overseeing the administration, renewal, and ongoing improvement of the charity’s core benefit offerings
• driving innovation in benefits design, ensuring our offer remains competitive, inclusive, and responsive to employee needs
• championing accessibility and engagement with benefits through inclusive, multi-generational communications
• supporting with data activity for the annual pay review, including assisting with market research, pay modelling, and data checking
• supporting with job evaluation by attending panels, querying role details, and offering insight
• providing market benchmarking for roles using our range of benchmarking platforms
• producing quarterly management information reports and dashboards on benefit usage and engagement

About the Reward & Talent Acquisition team:

• we sit within the People & Culture directorate
• our team is responsible for developing reward strategies, including pay frameworks and wellbeing initiatives, the development and improvement of an inspiring benefits, cost effective offering, working within regulatory, safeguarding and compliance frameworks and driving Cat Protection’s employer brand
• we currently have a team of six working across reward and recruitment, consisting of Head of Reward & Talent Acquisition, Talent Acquisition Manager, three Talent Acquisition Partners and a Reward & Recruitment Officer. We have vacancies for a Reward Specialist and a Reward & Benefits Officer
• this role will be line managed by the Reward Specialist

What we’re looking for in our Reward & Benefits Officer:

• experience of administration of a cost-effective benefits programme
• experience of working in a reward/benefits role in a large, multi-site, multi-functional organisation
• experience supporting with job evaluations and salary benchmarking
• strong communication style and able to collaborate successfully with stakeholders
• strong analytical skills and the ability to analyse data
• super expert in using Microsoft Excel to build reports and manipulate data
• strong administrative skills including high attention to detail
• excellent planning and organisational skills
• is a self-starter and able to work remotely to deliver results
• a sense of fun and passion for all things reward!

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 30 November 2025

Virtual interview date: 11 December 2025

Applications may close before the deadline, so please apply early to avoid disappointment.

Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

Application

1. Anonymised application form
2. Video screening

Interview

1. Virtual interview via Microsoft Teams

Interview

Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

Location – Based at Sir Oswald Stoll Mansions, 446 Fulham Road, London SW6 1DT, with occasional travel to other Stoll Foundation sites, London-based museums and national archives.

Background
The Stoll Foundation is the leading provider of housing and support services to vulnerable veterans. Founded in 1916 by theatre impresario Sir Oswald Stoll to house severely disabled WWI veterans, The Stoll Foundation has provided a sanctuary to help veterans rebuild their lives for over one hundred years.

As The Stoll Foundation enters a new chapter, an opportunity has arisen for an enthusiastic and motivated Heritage Project Officer to join our team and oversee the day-to-day delivery of a 2.5-year heritage project. Veterans’ Voices: 100 Years of Housing Heroes is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to launch an ambitious project exploring the rich history of The Stoll Foundation while engaging our residents through workshops and events and building lasting ties with the local community.

Veterans’ Voices: 100 Years of Housing Heroes
The Heritage Project is a direct response to the sale of our main site, the historic Sir Oswald Stoll Mansions, which will be handed over to our neighbours Chelsea FC in 2027. While residents of the Mansions will move to nearby, higher-quality accommodation in the new build development of King’s Road Park, aspects of our heritage including the Mansions themselves, our on-site archives and the memories and stories of our residents are at risk.

From late 2025 until early 2028, the Heritage Project Officer will deliver a series of workshops, tours, activities, and lectures which celebrate, preserve, and share our rich heritage while engaging and integrating the local veteran and civilian communities in Fulham. Working with partners including the Fulham Society, Hammersmith & Fulham Archives and two volunteer committees, the Heritage Project Officer will also conduct extensive archival and online research to piece together the hidden history and forgotten stories of The Stoll Foundation and our early residents. Additionally, the Officer will lead on the production of key assets including a website section devoted to our heritage and a physical and digital book of the local community’s memories of Stoll Mansions. The project will culminate in a temporary exhibition which the Heritage Project Officer will design and deliver with the support of volunteers and professionals.

Key Responsibilities

• Recruiting and managing two teams of volunteers: a Local Heritage Heroes committee of local community members and a Veteran Heritage Committee of The Stoll Foundation residents.
• Planning and delivering events and activities including workshops, open days, lecture series, committee meetings and field trips.
• Leading the planning and delivery of a temporary exhibition created in collaboration with project beneficiaries and volunteers.
• Tracking and reporting on a significant budget.
• Managing the creation of assets including a new Heritage section of The Stoll Foundation website and a physical and digital book compiling memories of Stoll Mansions from the local community.
• Managing the production of collaborative historical case studies and oral histories.
• Engaging with the local community to ensure participation in activities and integration with the Stoll veteran community and vice versa.
• Conducting archival and online research to uncover the story of Sir Oswald Stoll, The Stoll Foundation, Stoll Mansions, and our early veteran beneficiaries.
• Managing the cataloguing, digitisation and conservation of archival materials.
• Identifying and acting upon opportunities for further collaboration and partnerships; managing existing partnerships.
• Reporting on and evaluating the project including wellbeing impact on participants.

Job purpose

The Communications & Digital Officer delivers creative, high-quality communications that promote the College’s work, products and services, supporting membership recruitment, retention and engagement. The postholder creates, edits and publishes compelling content across digital and print channels, ensuring it reflects the College’s brand, values and priorities. They manage day-to-day digital communications, including website and social media updates, and support the delivery of campaigns, publications and events. Using data and digital insight, they help improve reach, visibility and engagement. This is a hands-on, delivery-focused role for a proactive communicator who enjoys turning strategy into impactful, accessible and engaging content and who is keen to develop new skills.

Key responsibilities

Implements communications and marketing activity under the guidance of the Communications Manager.

Content creation and delivery

• Draft, edit and publish engaging, accessible content for the College’s website, newsletters, social media and other marketing platforms.
• Support the production of College News, EyeMail and other publications, ensuring editorial quality and brand consistency.
• Develop multimedia materials (graphics, video, infographics etc.) in collaboration with the Senior Graphic Designer.
• Maintain and update the organisation-wide, multi-channel content plan.
• Manage day-to-day content scheduling and publishing for social media, monitoring engagement and responding appropriately – within the framework set by the Communications Manager.

Digital communications

• Maintain and update website content, ensuring accuracy, clarity, accessibility and brand alignment, and contributing to content audits and redevelopment projects.
• Support delivery of digital campaigns that promote College events, membership benefits, resources, and other products or services.
• Work with colleagues to ensure content adheres to brand and editorial guidelines.

Use approved artificial intelligence (AI) tools to assist with content creation, scheduling and analytics.

Media, campaigns and internal communications

• Support media relations by drafting press releases and statements, maintaining media lists, and logging enquiries.
• Contribute to coordinating responses to journalists and organising interviews and briefings.
• Support implementation of project-specific communications plans to ensure key messages reach target audiences.
• Produce internal communications such as Eyes Down and intranet updates, sourcing content from colleagues.
• Assist with digital asset management, photography, video production and related creative tasks.

Monitoring and reporting

• Track and analyse digital engagement, including website traffic, social media metrics and newsletter performance.
• Produce monthly communications and marketing activity reports highlighting trends and insights.
• Maintain accurate records of media coverage and engagement data to support continuous improvement.

Collaboration and support

• Work collaboratively with colleagues across departments to support consistent, effective communication of College priorities.
• Provide administrative and logistical support for communications projects, publications and campaigns.
• Contribute to a positive, inclusive and innovative team culture, upholding the College’s values.

Person specification

Knowledge, qualifications and experience

• Educated to degree level or equivalent experience in communications, marketing, journalism or a related discipline.
• Experience creating and managing digital content across multiple channels, ideally in a membership, professional or healthcare environment.

• Experience in writing, editing and adapting content for different audiences and formats.
• Working knowledge of website content management systems, analytics tools, search/answer engine optimisation, social media platforms, and e-newsletter software.
• Awareness of AI-enabled tools for content development, scheduling and reporting.

Skills and abilities

• Excellent writing, editing and proofreading skills with a strong eye for detail.
• Ability to plan, prioritise and manage multiple tasks effectively.
• Confidence in collaborating with colleagues at all levels, including senior staff and external stakeholders.
• Proficiency in social media and digital publishing tools.
• Understanding of brand, visual identity and accessibility principles.
• Ability to interpret analytics and use insights to improve engagement and performance.

Personal attributes

• Adaptable, organised and proactive, with a positive approach to teamwork and problem-solving.
• Builds strong working relationships and communicates clearly and respectfully across all levels of the organisation.
• Creative and curious, with a willingness to learn and contribute new ideas.
• Reliable under pressure, maintaining accuracy, composure and focus during busy periods.
• Committed to equity, diversity and inclusion and able to reflect these values in all areas of work.

We are looking for a communications officer who can help us deliver this mission by working with a full range of external channels.

You will have a passion for telling powerful, important stories and enjoy pitching to some of the UK’s highest profile journalists, finding news hooks and human interest in the IOP’s cutting-edge research. You will be a quick, accurate and confident writer and have experience in responding to the news agenda and advising colleagues. You’ll be as comfortable creating video and social media content as you are in traditional media and familiar with the challenge of generating and commissioning digital communications.

An understanding and passion for science is also an advantage but far more important is a willingness to learn and engage alongside the ability to communicate, both to scientific and non-scientific audiences, how physics is transforming our world. In the last 12 months alone the IOP communications team has led the UK in helping celebrate the UNESCO International Year of Quantum, produced agenda-shaping policy work on the need to ensure every young person has a specialist physics teacher and raised the alarm about the financial challenges facing university physics departments. We are a busy, ambitious team and can offer a stimulating environment for personal and professional growth to the right person. 

Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.

We are looking to appoint this Communications Officer on a permanent basis.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working 

The Role

What will I be doing?

• Working with the media as a point of reactive and proactive content – supporting and advising colleagues on their projects and providing a full communications service for IOP policy work.
• Working to support our digital and social strategy, filming content for social media and supporting our online engagement
• Supporting out of hours and monitoring work as required. Playing a full role in the horizon scanning and planning work of the communications and marketing team.

Projects you work on may include:

• IOP policy work and influencing programme
• IOP campaigns and advocacy
• Department support – you will have your own ‘patch’ within the IOP where you will be expected to build relationships and develop your own proactive body of work.

Who will I work with?

• Comms and marketing team
• Wider advocacy team at the IOP
• Senior colleagues and IOP members

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• Experience dealing with the media and a confident writer
• Experience using social media and developing content
• An understanding and sensitivity for the policy and political environment.

Nice to have

• A background in a similar organisation to the IOP
• An understanding and grounding in scientific principles/terms/language
• Experience working on public advocacy campaigns.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

TAG Youth Club, an award-winning charity and a youth club open to children, young people and young adults, whatever their disability. We work hard to accommodate anyone who wants to join and particularly those who have restricted opportunities elsewhere.  We respond to the needs of the communities we serve and cater for those between the ages of 8 – 25 years. 

TAG started almost 25 years ago, as a group of parents who got together to create an inclusive space for their disabled young people to socialise.  From those humble beginnings TAG has now grown to over 250 members and supports over 750 family members.

The club now makes many activities available to young disabled people that would not ordinarily be available to them (such as climbing, skiing, archery, parkour, scootering and skateboarding). Our activities provide members with opportunities to meet new people, make friends, learn social and life skills, and to thrive and grow in confidence and independence.

This exciting new role has been created to support the CEO and Head of Operations, providing administrative support in a wide variety of areas including finance, fundraising, office systems and management, premises, promotion, marketing and communications.  A detailed job description is attached to the bottom of this job ad.  The successful applicant will have experience of business management, fundraising and finance and most importantly, the enthusiasm and the ability to work flexibly with good organizational and communication skills .

Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager

Be the first voice of Railway Children.

We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.

You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.

Key Responsibilities:

• Manage supporter queries via inbox, phone and social media
• Send thank-you messages and fulfilment communications
• Maintain accurate supporter records (Donorflex)
• Support digital campaigns, website updates and online shop
• Assist with events, appeals and seasonal campaigns
• Build emails and social posts; monitor Facebook ads
• Keep marketing materials and templates up to date

What You’ll Bring:

• Excellent communication and customer service skills
• Strong admin and digital skills
• A proactive, team-focused attitude
• Passion for making a difference

Why Join Us?

At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.

Join us and help us ensure we deliver the best supporter experience.

The Finance and Officer Administrator role is an integral part of Buttle UK, working across teams – grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.

Knowledge of basic financial principles and previous experience of working within finance and administrative roles will be helpful. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and interest in the UK voluntary sector.

This role will be a key part of the finance and operations team and contribute to the team’s objectives.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.

*Please note that applicants with less experience may be considered for a communications officer role.

We’re looking for a Corporate Services Administrator to play a key role in supporting our Corporate Services work. You will be someone who is able to maintain order, craft professional materials, and build positive relationships with colleagues and business partners alike.

Working closely with the Head of Business Development, you’ll ensure the smooth running of our corporate services by managing administrative processes, coordinating training events, and supporting partner engagement. From handling enquiries and maintaining records, to preparing proposals and scheduling meetings, you’ll be at the organisational heart of our corporate facing work.

This role also offers room for creativity: you’ll assist in producing clear, attractive marketing materials, contribute to social media content, and help Lifecentre present a professional, values-led brand to our corporate audiences. It’s a wonderful opportunity for someone who enjoys combining efficiency with design and communication.

Do you understand digital marketing and enjoy creating compelling content? Do you know how to make a video that stops the scroll? Would you like to put these skills to use to help others play their part in God’s mission?

• Permanent, full-time 35 hours per week. (We would consider reduced hours)

• Hybrid working - available with 40% home working.

• Starting salary: £30,925 per annum (depending on experience) with a generous pension contribution: up to 10 per cent employer contribution on annual salary.

• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.

• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:

access to 24/7 employee assistance programme with qualified counsellors

regular wellbeing coffee mornings

support on menopause for women

up to three volunteer days a year

up to three family emergency leave days a year

retreats and resources for prayer life

 We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

Your role

The fundraising and communications group at CMS has ambitious goals and targets and you’ll play a key role in helping successfully deliver on these. You’ll harness the huge potential of social media and other digital platforms to help CMS get the attention of our target audiences, build brand awareness, raise money and recruit people to our mission programmes. As well as having a strong working knowledge of social media platforms, you will need to be able to create and edit video as well as other forms of compelling content.

What you’ll need to succeed

It is essential that the post holder has proven social media, organic and paid content production experience, including video creation, and knowledge of social media posting and interaction via Facebook, Instagram, YouTube and X in an organisational context.

In addition, proven website editing using a content management system such as WordPress and email marketing via a client such as DotDigital.

It is also a requirement that this post holder is committed to the aims and values of CMS.

Further details can be found in the job description and person specification available to download on the CMS website.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.

Closing date

We must get your application by midnight on Sunday 30th November 2025

Interviews are planned to be held on Tuesday 9th December in CMS House, Oxford.

To apply

Please send your application form and CV via our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ.  CVs will only be considered when sent with a completed Application Form, which is available to download from our website.

Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.

As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.

Role Description

The Funding and Insights Officer supports the Head of Funding and Partnerships (HFP) in delivering HACT’s fundraising and income generation objectives in line with the organisation’s business strategy. This role focuses on identifying new business and funding opportunities, conducting market, sector and competitor research, and generating actionable insights to support HACT’s marketing, customer engagement, and income generation strategies.

The postholder will play a key role in shaping HACT’s understanding of the external environment, including trends in housing, social impact, and innovation. Reporting to the HFP, they will contribute to fundraising applications to trusts, foundations, and corporates, support the services team in developing compelling and proposals for HACT’s research and consultancy work, and carry out desk-based market research to inform the activities of the marketing and customer teams.

The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks while prioritising effectively to meet deadlines.

Responsibilities

Key responsibilities include:

• Conduct market, sector and competitor research to identify trends, opportunities, and risks relevant to HACT’s programmes and services
• Produce intelligence reports and briefings to inform marketing campaigns, customer outreach, and strategic planning
• Identify and assess potential funders, partners, and clients aligned with HACT’s mission and services
• Support the HFP in preparing proposals, funding applications, and sponsorship pitches
• Support the HFP to produce compelling performance and evaluation reports for funders and other donors
• Maintain and update a bank of proposal templates and sector insights
• Support the services team in the development of professionally written proposals
• Collaborate with marketing and customer teams to target organisations and contacts for campaigns
• Use CRM systems to track business development activities, monitor proposal and funding application progress, and report key metrics
• Maintain accurate records of engagement, income, and pipeline development

Required skills

Essential skills and experience

• Experience securing new funding opportunities or partnerships (commercial or charitable)
• Strong written communication skills with the ability to produce persuasive content
• Proficient in using research tools and databases (e.g. Charity Commission, Companies House)
• Ability to synthesise complex information into actionable insights
• Strong relationship-building and collaboration skills across teams
• Excellent time management and prioritisation

Desirable skills and experience

• Experience of measuring and reporting on project impacts
• Familiarity with CRM systems and data tracking
• Understanding of marketing and customer engagement strategies
• Knowledge of the UK social housing sector either professionally or through lived experience

Job accountabilities

• Support the HFP in delivering strategic growth and income targets
• Maintain a pipeline of opportunities and sector intelligence
• Collaborate across teams to ensure alignment of business development activities
• Produce high-quality proposals and insights that support HACT’s professional services, customer and marketing teams
• Actively model HACT’s values and behaviours by consistently demonstrating collaborative, supportive and respectful working with internal and external stakeholders and contribute to an inclusive and respectful culture

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.

About HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skillls and experience meet the key skills points in the job description.

Interviews expected to take place the week commencing the 8th December.

The Direct Marketing Engagement team are responsible for engaging and developing warm audiences. It’s our job to do all we can to build stronger relationships with supporters, and we do this through an interesting and diverse range of fundraising activity. The role of the Direct Marketing Executive is a varied one. You will assist the Direct Marketing Engagement team, providing support on a wide range of programmes across a variety of channels.

The role will be responsible for supporting the wider engagement team by ensuring data and supporter engagement processes are running smoothly across campaigns. Alongside this, you will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.

Fundraising experience is not essential for the role, but we are looking for someone with the desire and self-motivation to learn and develop, and the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be collaborative and enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away.

Key Responsibilities:

 Campaign Delivery

· Support with planning and delivery of a wide range of supporter engagement and fundraising activities, including regular newsletters, thanking communications, direct mail, appeals, raffles and telephone fundraising. 

· Conducting call listening to measure fundraising quality and ensure compliance.

· Liaise with designers, printers, mailing houses, agencies and fulfilment houses.

· Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive.

· Assist in the development and delivery of the supporter engagement programme.

· Assist in the production and delivery of motivating fundraiser training.

· Support in recommendations for change and refinement across the direct marketing programme.

Finance & Reporting

· Daily campaign tracking and reporting as well as assisting with end of campaign reviews.

· Administer the recording, reconciliation and processing of invoices to be paid from engagement Direct Marketing nominal codes.

Other duties

· Monitoring and analysing competitor and sector activity, making recommendations to the Direct Marketing team on future improvements and opportunities for testing.

· Maintain relevant guard files and documents.

· Keep up to date on the latest developments within the sector relating to best practice in fundraising.

· Proof-read direct marketing materials and collateral.

· Support in regular compliance tasks.

· Manage the Intranet on behalf of the engagement Direct Marketing team, ensuring content is up to date and useful to all staff.

· Regularly attend, support and contribute to meetings, events and fundraiser training.

· Ensure compliance and adherence to the most recent regulations and codes of practice.

· Keep up to date with dementia news, research developments and the work of ARUK and consider the impact on campaigns.

· Undertake any other relevant duties and projects delegated by the Senior Direct Marketing Officer in line with the responsibilities of the post.

 What we are looking for:

· Experience of using Microsoft packages; particularly Excel, Word and PowerPoint.

· Proof reading.

· Numeracy skills.

· Administrative experience.

· Good organisational skills and the ability to prioritise workload.

· Willingness to collaborate and work closely with other departments and external suppliers

· Excellent attention to detail.

· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.

· Strong team player and self-motivator.

· Strong focus on results and continuous improvement.

· Flexibility to work some unsocial hours and willingness to travel independently

Additional Information:

Ways of working:

Agile - As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 23rd November 2025, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

About Us

Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
 
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year. Our work is centered around creating a positive impact, and we thrive on collaboration and innovation. We need an organised and proactive Office Administrator to ensure the smooth running of our headquarters. This role is essential in keeping our team supported, our systems efficient, and our space safe and welcoming. If you’re someone who enjoys problem-solving, keeping things in order, and working in a dynamic environment, we’d love to hear from you! 

What we're looking for 

In this hands-on role, the Office Administrator will oversee office management, facility operations, and some management of our hardware and software, while also leading projects and ensuring compliance with health and safety regulations. 

We're looking for someone who is:

• Quick to learn and adapt – you pick up new systems and processes with ease. 

• Calm and solutions-focused when things get busy – you enjoy finding practical ways through challenges. 

• Able to prioritise effectively and keep things running smoothly even when juggling competing tasks. 

• Highly organised with the ability to manage multiple projects. 

• Confident with technology and curious about how digital tools can make work easier or smarter. 

• Comfortable working in a busy office environment. 

• Excellent problem solving skills and ability to learn new things. 

• Strong team player who enjoys working with different people in a supportive role. 

• Commitment to our mission and the children we work with. 

• Experience in office administration or similar roles (desirable). 
• Knowledge of health and safety procedures and GDPR compliance (desirable). 

If that sounds like you then we’d love to hear from you! 

Role Description

Office Administration: 

• Work with the SLT to implement and maintain core policies and procedures. 

• Ensure compliance with health and safety regulations, including risk assessments, audits, certifications, and training (fire drills, first aid, evacuation procedures). 

• Liaise with tenants and landlords to uphold appropriate processes and procedures. 

• Manage data processing, GDPR compliance, and act as the organisation’s Data Protection Officer. 

• Oversee office supplies and supplier management, ensuring best value in all contracts and services. 

• Handle incoming enquiries via phone and email. 

Facility Management: 

• Conduct regular building checks (fire alarm tests, PAT testing, etc.) to maintain a clean and safe workspace. 

• Supervise contractors, including cleaners. 

• Address facility issues and manage repairs with tenants and landlords. 

• Process invoices and provide basic bookkeeping support. 

• Monitor costs and undertake quote comparison processes for financial efficiency. 

Systems Administration: 

• Act as the first point of contact for IT issues, updates, and maintenance. 

• Resolve IT problems or coordinate with our Tech and Systems manager and external IT support providers. 

• Manage IT procurement, ensuring appropriate equipment is in place and maintaining an accurate record of IT assets. 

• Ensure all network updates, licences, and software are current and tendered every three years. 

Project Management: 

• Oversee the design, renovation, and logistics of the Hackney building as needed. 

• Lead and support digital, agile, and administrative projects, ensuring timely and budget-conscious delivery. 

• Assist in recruiting new team members. 

• Manage marketing and bookings for our fantastical space hire. 

Governance: 

• Support the Chief Executive and SLT as needed. 

• Maintain accurate governance and compliance records. 

The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider. 

The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training. 

In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors.