Administrative assistant operations jobs in Ashtead, surrey

About Us

The Association of Teachers of Singing (AOTOS) is the UKs leading organisation for singing teachers. A CIO dedicated to promoting excellence in singing teaching, we support our members through continued professional development, networking, training, and advocacy and aim to strengthen engagement, visibility, and growth within our sector.

We are seeking an experienced freelance Communications and Marketing Officer to lead and deliver our communications and marketing activity on a flexible, part-time basis.

Role Purpose

The Communications and Marketing Officer will manage the organisation’s communications channels and marketing activity, ensuring consistent, high-quality content that engages existing and potential new members, promotes activities, and enhances the organisation’s profile. This is a hands-on role requiring strong writing skills, digital marketing experience and coordination of print production and is supported by the organisation’s administrative assistant.

Key Responsibilities

• Social Media & Digital Marketing

  • Plan, create, and schedule engaging content across social media platforms.

  • Develop and manage a content calendar aligned with organisational priorities.

  • Design and deliver paid social media advertising campaigns to promote membership, events, and key initiatives.

  • Monitor performance metrics (engagement, reach, conversions) and optimise campaigns accordingly.

  • Maintain brand consistency across all digital channels.

• Advertising (Digital & Print)

  • Plan and coordinate advertising campaigns across social media and relevant print publications.

  • Liaise with external publications and media partners to book and supply advertising content.

  • Create advertising copy and visuals.

  • Track effectiveness of advertising activity where possible.

• Newsletters & Member Communications

  • Coordinate creation and distribution of regular member newsletters, compiling content created by the volunteer editorial team and ensuring layouts are engaging and in line with brand guidelines

  • Ensure all events are advertised effectively to members via email, alongside social media campaigns

  • Manage email marketing platform and mailing lists (ensuring GDPR compliance).

  • Monitor open rates and engagement, making recommendations for improvement.

• Annual Printed Magazine & Online Peer Review Publication

  • Coordinate the production of the organisation’s annual printed magazine including compiling content created by the volunteer editorial team, developing layouts and liaising with printers to sign-off of proofs and timely delivery to members

  • Coordinate the production of the Voices of AOTOS online peer review publication (currently in development) including compiling content created by the volunteer editorial team, developing layouts and publishing online

  • Coordination of advertising content within publications, with support from the Operations Manager

  • Liaise with contributors, advertisers, and printers to ensure timelines are met.

• Website Content

  • Maintain and update website content via CMS (wordpress).

  • Draft news articles, announcements, and promotional copy as required.

  • Population of member resources and other materials provided by the volunteer editorial team

  • Ensure consistency of tone, messaging, and visual identity across all communications.

• Budgeting and Reporting

  • Develop an annual budget proposal for marketing and communications activities for board approval and monitor activities against approved budgets.

  • Provide regular updates to the board/leadership on communications activity and performance.

Person Specification

Essential

• Demonstrable experience in communications and marketing, ideally in a membership or not-for-profit setting.

• Excellent writing, editing, and proofreading skills.

• Experience managing social media channels and paid advertising campaigns.

• Basic design skills (e.g., Canva or Adobe).

• Experience of budget development and management.

• Strong organisational skills and ability to manage production timelines.

• Ability to work independently and manage priorities within limited hours.

• Understanding of data protection and GDPR

Desirable

• Understanding of the arts education landscape and supporter of the sector.

• Experience working with designers and printers.

• Experience with CRM or email marketing systems.

What We Offer

• Flexible, remote working arrangements

• Opportunity to contribute to a well-respected organisation in the music education sector

• Supportive and collaborative volunteer-led team

• Meaningful role in a mission-driven organisation

Applications will be reviewed on a rolling basis.

The advertised hourly rate is for guidance and we are open to discussion regarding your usual rate. Please include details of this with your application.

Reception Supervisor

c.£37,500 per annum, plus benefits

St James’s Square, London SW1

35 hours per week, Monday to Friday, 9.30am - 5.30pm, with occasional Saturday and evening work.

About The London Library

For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.

We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Reception Supervisor, responsible for the efficient running of the Library’s Reception ensuring an excellent customer service experience is provided to members of, and visitors to, the Library throughout our opening hours.

In this pivotal role, you will:

· Manage our small team of Membership Assistants who cover the main entrance reception desk

· Answer questions about membership and services in person, by phone and email, giving tours to prospective members and assisting with membership processing and administration.

· Liaise closely with the Membership and Marketing departments, ensuring that Reception staff are aware of current member offers and other activities relevant to the recruitment and retention of members.

About you

· Good general education to at least A-Level standard or qualified by experience, with a good level of literacy and numeracy (GCSE English and Maths at grades A-C or equivalent)

· Proven experience of supervising staff that provide excellent customer service in a customer-service environment, preferably in the charity, cultural or Not For Profit sector.

· Exceptional inter-personal and communication skills with the ability to convey information clearly and courteously, face to face, by telephone or email.

· Successful performance management experience, ensuring that you can lead and contribute effectively to the team and be able to organise your own and others work and time effectively.

Personal attributes include:

· Pleasant, approachable, welcoming, helpful, and responsive even under pressure

· Being flexible, willing to turn a hand to whatever needs doing on occasion, whilst being patient, resilient and with a good-humoured approach to problem-solving is essential.

· You enjoy meeting and developing relationships with people and have a proven track record of defusing challenging situations.

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Membership experience and want to use your skills to help drive the success of The London Library, we’d love to hear from you!

Please note:

· The Library welcomes applications from all sectors of the community. All applicants will be considered on the basis of their merits and abilities for the post.

· We can only consider candidates with the current right to work in the UK.

· We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

Closing date: 08 April 2026 @ 12:00pm

Interviews: 13 and 14 April 2026

War on Want challenges the root causes of poverty and injustice. We run impactful campaigns in the UK - and work with partner organisations across the Global South. We are currently relaunching our trade justice campaigning and are looking for an energetic early career campaigner to work on it. 

The trade system sits at the heart of the rigged global economy. It perpetuates social, economic and climate injustice. From fossil fuel corporations suing governments in secret courts, to British mining giants violently extracting minerals from countries in the Global South, to upholding neocolonial patterns of economic inequality. 

Our re-launched campaign will challenge these secret ‘ISDS’ courts and the dangerous global rush for critical minerals, while championing trade justice.

This is a diverse and challenging role. On a typical day, the successful candidate might be planning a panel discussion, producing social media content, meeting an MP, carrying out research, organising a protest, or coordinating with allied organisations. We are looking for an ambitious self-starter with a passion for social justice. 

Take a look at the application pack or get in touch to find out more.

The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

An exciting opportunity has arisen for a House Unit Manager, Residential to join our Nursing and Quality Team. This role will require the successful candidate to be accountable, alongside a team of Clinical Leads and Deputy House Managers, for leading and managing a team of nursing and care staff to ensure the delivery of high-quality care to children and young people.  

You will be the lead professional responsible for coordinating the overall care and management of the children across a minimum of three Residential Houses and be the key contact for the family and multidisciplinary team.

You will provide clinical and operational leadership across all the Residential Houses providing highly specialised advice to nursing teams and wider professional colleagues as well as be involved in the strategic development of the residential services.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

· In collaboration with the Placement Managers, you will ensure care is appropriately planned and resourced, and you will ensure care is delivered in a safe manner at all times.

· You will be responsible for ensuring that the care in the Houses enables the children to access rehabilitation sessions, clinics, education and leisure activities as scheduled in their timetable.

· You will work as part of a leadership team comprising of a House Unit Manager, 4 x Deputy House Managers / Deputy Clinical Leads and 4 x Clinical Leads.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: Wednesday 8th April 2026

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

 Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.