Administrative assistant operations jobs near Bristol, City Of Bristol

For over 20 years, the Faith & Belief Forum has been running education, engagement, and action programmes that bring diverse communities together. In schools, universities, and community spaces we break down barriers and find ways for people to work together to improve society. We believe that young people should feel confident communicating and collaborating with anybody, regardless of their faith, belief, culture, or background.

In order to further the impact of our work we are now looking for a Design and Fundraising coordinator to drive our engagement forward

Person Specification:

It is essential to have sensitivity to the issues surrounding this area of work and a proven commitment to the aims of the Faith & Belief Forum.

We welcome experience and skills from all areas of a person’s life, including volunteering, community work, paid work, and education.

Essential

• Understanding of charitable funding streams and fundraising activities
• Experience and ability to write funding bids, including budgets
• Good organising and administrative skills
• Show own initiative to solve problems
• Experience of working to tight budgets and managing expenditure
• Willingness to travel in the UK and to be in the London office at least once a week
• Good interpersonal and communication skills
• Team player
• Good research skills

Desirable:

• Experience of working with High-Net-Worth Individuals
• Knowledge and experience of organising fundraising events

Blind Veterans UK helps vision-impaired ex-Service men and women of every generation rebuild their lives after sight loss. Since 1915, we’ve provided rehabilitation, training, practical advice and emotional support to tens of thousands of blind veterans.

The ideal candidate will be responsible for ensuring that all the charity’s communication via all channels is responded to within agreed SLA and to ensure that all incoming donation, directly banked payments, regular gifts and other payments received at Head Office are recorded in line with procedure. They will work alongside the Senior Supporter Care Executive to ensure the efficient running of the day to day operation of the Customer Care Team. 

The post holder will: 

• Be the first point of contact for potential and current supporters who contact Blind Veterans UK by phone, mail, email or social media. Communicating about our work and dealing with any enquiries or escalations responding appropriately. 
• Respond to specific donation enquiries or escalations from supporters and prospective supporters (phone, mail and email) within agreed timescales. 
• To inspire and motivate more people to support and advocate for Blind Veterans UK. Seeking opportunities to increase lifetime value and retention of every supporter. 
• To work in collaboration with the wider Charity, Finance, Engagement and Fundraising teams to ensure that the Customer Care team are aware of all activities, strategies and objectives to deliver the best customer experience. 
• Supporting Supporter Care Assistants to deliver the highest level of customer care through great leadership, guidance, coaching and training. 
• To ensure that all process documented are updated in accordance with current working practices. 
• Management and ensuring the administration of the daily post and payment processing, handling cash and other document securely and efficiently, maintaining a clear audit trail and ensuring that payments are delivered for banking promptly and correctly in accordance with agreed procedures. 
• To ensure the security and confidentially of donations and data, complying with GDPR, PCI compliance and Charity Law. 

In return we offer competitive conditions of service and a conducive environment to excel and develop. 

To apply, please send your up to date CV and Supporting Statement of not more than 500 words to Blind Veterans UK Recruitment email address  outlining how your knowledge, skills and experience meet the person specification. 

Closing Date: Friday 2 September 2022 at 5.00pm 

Interview date: Monday 12 September 2022 via MS Teams 

Please note only applicants who submit a CV with a supporting statement will be considered 

Should we receive a high volume of interest, we may close applications for this vacancy before the deadline so you are advised to express your interest as soon as possible. 

Due to the high number of enquiries and applications we receive for our vacancies we don't acknowledge each one - if you haven't heard from us within a week of the closing date, please assume that we won't be inviting you for an interview. You are, of course, welcome to try again if a suitable post comes up. We are unable to provide feedback to candidates not shortlisted for interview.

Job Title: Recovery Operations Administrator

Region: Homebased

Directorate: Operations

Contract: Permanent
Salary: £19,656 - £20,188 per annum

The Role

At the Royal British Legion, we believe in building on potential. As a Recovery Operations Administrator, your ability to deliver on administrative and data processing tasks, as well as working with stakeholders both internal and external that support beneficiaries through their Recovery programme, could have a real impact on people’s lives.

We are looking for an experienced administrator to join our Recovery Services Team to help support and successfully deliver the Royal British Legions new and exciting Recovery Services strategy.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Recovery Operations Administrator, you will be responsible for all administration and data processing. You will work with stakeholders both internal and external that support beneficiaries through their Recovery programme.

If successful, the main duties of your role will be:

• To support in the management and development of systems and processes for the Recovery Service.
• To assist the Recovery Operations Manager (Customer Services) in the administration and auditing of all Recovery Educational Programmes.
• To provide and distribute documentation for approval as directed, ensuring that all policies and procedures are adhered to.
• To assist with the maintenance and compliance of the Quality Management System.
• To produce, analysis and present data needed to support the Recovery Team.
• To assist with ensuring the Recovery Service is compliant and meets GDPR regulations in line with the organisations policy.

About the Royal British Legion

Across the country, in every city and on every street, RBL is there to support our Armed Forces community.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

If you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, whatever your background, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

How to Apply

Please click ‘Apply Online’

Closing date for this role is: 22/08/2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Job Summary

Founded in 1977, the Child Growth Foundation (CGF) is the leading UK charity focusing on the support and management of rare growth conditions affecting children and adults. The purpose of this role is to drive awareness of, and support for, the CGF’s mission to improve the detection, treatment, and management of diverse growth conditions in children – as well as providing support and information for their families – through strategic creative campaigns and ongoing network outreach.

The role’s aim is to consolidate and raise the profile and visibility of the Child Growth Foundation and to position it as the leading UK authority and thought leader on conditions affecting child growth.

About The Role

The Operations, Marketing & Communication Manager will play a key leadership role in the day-to-day operations of the Child Growth Foundation, with responsibility for the charity’s marketing and PR activities, the management of its staff, and its communications with members, medical professionals, and media.

Key Responsibilities:

• Develop and ensure implementation of effective marketing plans including day-to-day communications to achieve agreed strategic goals
• Develop and implement fundraising initiatives
• Manage the administration of the charity’s operations including budgetary control, HR, regulatory compliance, and event organisation
• Support the Board of Trustees to arrange meetings, take and distribute minutes and organise our annual AGM

To Apply

Please submit a copy of your CV along with a covering letter explaining clearly your suitability for the post and how you meet the skills and experiences required for the role.

Job Title: Personal Assistant

Region: Homebased

Directorate: Specialist Services

Contract: Permanent, Part Time, 21 Hours per week

Salary: £13,095 to £13,458 per annum

The Role

At the Royal British Legion, we believe in building on potential. As a Personal Assistant, your ability to provide a professional, organised and efficient administration support to the 2 Directors responsible for Specialist Services and Casework, could have a real impact on people’s lives.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Personal Assistant, you will be responsible for proactively managing the diaries of 2 Directors, the administration of meetings, including the taking of notes, archiving of papers and distribution of letters and emails, agendas and other documents where required.

If successful, the main duties of your role will be:

• Proactively manage both Director’s diaries and respond to emails where appropriate including the organisation and prioritisation of all internal and external meetings
• To archive and record all relevant papers for retention in respect of Welfare and Operations Directorate activities; that can be easily retrieved and accessed at a later date

• To book travel and accommodation in line with the expenses policy for the RBL Group.

• Forward plan internal meetings, booking accommodation, sending invitations and arranging catering as appropriate
• Provide administrative support to the Specialist Services and Casework Assistant Directors for meetings e.g. issuing agendas and recording the actions of meetings as required. This may require a degree of travelling and occasional overnight stays away in appropriate hotel accommodation iaw RBL guidelines
• Design high quality presentational information for the Directors which can be used both internally and externally

About the Royal British Legion

Across the country, in every city and on every street, RBL is there to support our Armed Forces community.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

If you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, whatever your background, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

How to Apply

Please click on ‘Apply online’

Closing date for this role is: 29th August 2022

Interviews to be held on 5th

Learning Administator

About Relief International

Relief International (RI) is a leading nonprofit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

About the opportunity

• Remote homebased in the US / UK or can be based remotely in a RI country of operation.
• The post holder will require the right to work in their homebased location and national terms and conditions will apply.
• This role is classified as requiring a standard pre-employment check.

As Learning Administrator you will support RI’s Organizational Development and Training (OD&T) goals to develop and retain high quality staff through a comprehensive Learning and Development offering, which reflects RI’s global aims, and best practice, supported by a Learning Management System that is user-friendly, flexible and meets all reporting requirements.

You will form strong working relationships across all RI teams to support the delivery of a culture of continuous performance improvement, ethics and compliance and professional development

Working closely with the Director of Organizational Development and Training you will:

• Administrative support in learning rosters organisation, analysing data and reporting, as well as the curation of the Learning Management System.
• Support organization-wide learning sessions across various time zones, to meet the needs of the Global, Regional and Country-level team members.
• Support, monitor and track on boarding processes across the organisation.
• Act as primary point of contact / helpdesk for RI Academy learner support; answering questions, providing guidance, resetting passwords

About you

With a strong interest in the humanitarian and development sector, you will have a record of achievement in a similar role, with experience in supporting the design and development of eLearning content and learning management systems.

Experienced in working with different kinds of information, both qualitative and quantitative, you are equipped with excellent IT skills, strong technical expertise in Microsoft Applications and the ability to use advanced Excel

You are a great communicator, flexible and willing to learn, with robust organizational, analytical, and administrative skills, including a strong ability to focus on detail and quality assurance.

How to apply

To apply for this post, click on the “Apply” button in the job advert page.

You will be asked to upload a CV and Cover Letter.  The cover letter should be no more than 2 pages long and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.

Closing date. Note the closing date as per the job board listing, however, please apply immediately as we will be reviewing applicants on a rolling basis and may withdraw the position before the job board closing date.

Due to limited resources, only short-listed candidates will be contacted.

Relief International has a zero-tolerance policy for unlawful harassment, sexual exploitation and abuse. Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.

All staff are expected to abide by our Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.

Title: Assistant Legacy Administration Manager

Salary: £36,000 to £39,000 per anuum, plus London Weighting (Pro-rata)

Hours: 35 hours per week

Contract Type: 6-month Short Term Contract Maternity cover due to start mid-November

Based: UK flexible - with an expectation to travel to London once per month if not London based.

Closing date: 29th August 2022

Interview date: w/c 30th August 2022

The Assistant Legacy Administration Manager will line manage three Legacy Officers, ensuring the consistent quality of case management, fair case allocation and provide guidance and mentoring through regular meetings.

They will manage a specialist caseload of complex and contentious cases that require bespoke management and handling any potential reputational risk to Marie Curie.

The role will support the Legacy Administration Manager in all aspects of legacy administration, driving best practice across the team, alongside protecting and optimising legacy income for Marie Curie.

The Legacy Administration Team is one-third of the Legacy and In Memory Giving Team and we work collaboratively with the Legacy and In Memory Marketing Team and the Regional Legacies and In Memory Team, as a fully integrated team. It truly is an exciting time to join the Legacy Administration Team as we deliver our new Legacy Strategy, which includes building better relationships with solicitors and personal executors.

If you think you fit the bill, we would love to hear from you!

What are we looking for:

• This role is ideal for someone who enjoys line management and mentoring.
• Possess advanced knowledge and expertise of legacy administration across England and Wales, with further knowledge of legacy administration in Scotland and Northern Ireland would be highly desirable.
• You should be numerate, with strong written and verbal communication skills, with an ability to communicate sensitively whilst demonstrating compassion and empathy to bereaved supporters.
• Experience of project management and delivery
• Excellent attention to detail and strong organisation skills.
• An ability to problem solve and think dynamically and able to recognise when to ask for support with their work.

What's in it for you:

· Continued access to NHS Pension Scheme (subject to eligibility)

· Marie Curie Group Personal Pension Scheme

· Season ticket loan

· Loan schemes for bikes; computers and satellite navigation systems

· Continuous development

· Industry leading training programmes

· Employee Assistance Programme

· Flexible Working

Please can we ask that all candidates provide a comprehensive supporting letter to accompany their application. This should include evidence of your past successes, and what you can bring to the role.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early. Agencies need not apply.

About us:

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

Charity People is thrilled to be working in partnership with a leading Youth charity. This is a fabulous education charity determined to ensure that all young people in the UK have access to high quality services that support their social and emotional learning.

Their vision is clear, and they work collaboratively with partners across the UK youth sector to develop shared approaches to learning, evaluation and continuous improvement.

You will be part of a small, dedicated, and growing team across the UK.

Job Title: Team Administrator

Location: Anywhere in the UK (fully remote position)

Hours of Work: Full time permanent; 35 hours per week (Willing to consider part-time on 28 hours per week for a strong candidate).

Salary: £25,000-£28,000 per annum

JOB PURPOSE:

We need a Team Administrator to join a growing team to provide critical administrative and logistical support across projects, and to work with the Head of Operations and Finance Lead, supporting across finance, HR, IT, and facilities. We're also looking for a candidate experienced in diary management, planning meetings, and providing general administrative support to a Senior Leadership Team.

WHAT WE ARE LOOKING FOR:

This is a newly created post. We're looking for a supremely organised and confident administrator with excellent written and verbal communication skills, and exceptional attention to detail. Our ideal candidate would be happy working autonomously and have experience of supporting a busy and fast-paced team managing multiple different work streams. We are looking for someone who will anticipate need and suggest solutions to logistical challenges, always thinking about how things could be better - and willing to give it a try! You'll need to be helpful and enthusiastic in your approach to work, flexible, a strong communicator and people oriented. You'll also need to be able to engage with young people involved in our work, helping them with travel and logistical arrangements when they join us at residentials or group activities.

There is an office space in Barbican which is available for use to those who wish to use it. The organisation has a drive to broaden their workforce across the country, so please do apply, wherever you might be (it is fully-remote after all!).

Deadline:?We will be assessing applications on a rolling basis for this role.

Looking forward to hearing from you!

Assistant Legacy Administration Manager, an opportunity to join a National Charity, covering a 6-month maternity contract, Starting mid-November 2022.

• Open to remote working, with occasional travel to London Head Office.
• Open to Full-Time and Part-Time working patterns.
• Salary: £36,000 to £39,000 + LW £3.500 (up to £42,500 Pro-rata)

It's truly an exciting time to join the team as the charity delivers a new Legacy Strategy, which includes building better relationships with solicitors and personal executors. You will join a specialist Legacy Administration Team, and work in collaboration with the Legacy and In Memory Marketing Team and the Regional Legacies and In Memory Team.

As the Assistant Legacy Administration Manager, you will support the Legacy Administration Manager in all aspects of legacy administration, driving best practice across the team, alongside protecting and optimising legacy income for the charity.

You will manage a specialist caseload of complex and contentious cases that require bespoke management and handling any potential reputational risk to the charity. You will lead and manage a small team of Legacy Officers, ensuring consistent quality of case management, case allocation and provide guidance and mentoring through meetings.

We are looking for previous experience in a Senior Legacy Administration role, with advanced knowledge and expertise of legacy administration, OR have worked in as a Solicitor, specialising in Wills or Probate looking to gain experience in the charity sector.

Data and Supporter Care Administrator, joining a charity, based in Central London. Immediate start. Full time - 4-month period initially, may be extended. Remote working, requiring 1 day per week in the Central Office.

Due to increased campaign success, the Data Team require some extra help across supporter care and processing of supporter data.

As the Data and Supporter Care Administrator, working with the Database Manager and Supporter Care Coordinator's, you will work on a range of Supporter Care, Donation processing and Data activities. Using your current data skills, there is also opportunity to develop new ones by working with the Data and Insight Team to support on all aspects of the database from donation processing to imports and data cleaning.

• Support the Supporter Care Coordinator with management and responses to email inboxes and with bespoke supporter thanking.
• Support with processing all online and offline donations, importing info onto the Database for month end reconciliation
• Ensure supporter records are maintained, recording changes onto Raiser's Edge
• Ensure all data is held, processed in accordance with the GDPR and other best practice.
• Where able to, import and export data to and from the database, checking accuracy.
• Where able to, assist the Data Team with cleaning data and day to day management of the database.

We are looking for you to have previous experience of:

• Experience of working with Raisers Edge or a similar CRM database
• Excellent IT skills including Excel (including creating charts and tables)
• Efficient and accurate data entry with excellent attention to detail

An exciting opportunity for a Finance / Accounts Assistant to work as part of a team providing innovative solutions, which deliver greater choice for disabled people.

We are seeking an enthusiastic individual to join our small and friendly team, supporting the Head of Finance and Operations and the Finance Officer to manage the charity’s finances.  We offer some remote working and are open to flexible working.

The successful candidate will:

• Have experience in a similar role
• Have great working knowledge of Sage 50 accounting system
• Have accounting qualifications - AAT Level 2 or other
• Enjoy working as part of a team and across the organisation
• Be able to work independently with a great attention to detail

You will joining an independent, national charity based in Bath, which offers great employee benefits. Our creative and inspiring team includes engineers, technicians, product designers, occupational therapists, fundraisers and administrators. We are led by strong values: we are creative, inclusive and practical, with our vision being to create a future where every disabled person has the products they want to live the life they choose.

We are really proud that we were recently awarded second place in the ‘Best Charities to Work For 2020’ list by Third Sector which is a reflection of our team highly rating the fact that we encourage activities that create strong teams and foster good personal relationships. Our staff also stated their confidence in Designability’s leadership and strategic planning.

We are seeking a self-motivated, enthusiastic, creative Fundraising & Communications Officer to join our friendly FunComms team. Flexibility and a positive attitude are essential, along with a desire to learn about fundraising and marketing in a charity. If you're dedicated, proactive and ambitious, FareShare South West is an excellent place to grow your career. 

Main Responsibilities:

Fundraising

• Support the Fundraising Team to deliver fundraising campaigns, events and appeals.
• General fundraising administration across all income streams, e.g. sending thank you letters to supporters and answering donor queries.
• Assist our Supporter Care Officer in the management of our Fundraising database (Donorfy), tracking communications and donor stewardship.
• Help with monthly processes such as reconciliation of payments and analysing data to support our campaigns.
• Support the Fundraising Manager by writing grant applications, developing narratives for new programmes and projects, and reporting to funders.
• Organise fundraising and donor engagement events, liaising with other stakeholders to source pro bono support e.g raffle prizes. 

Communications

• Support the Communications team with the design, content and production of up-to-date marketing materials to support all areas of the organisation.
• Develop and implement a social media plan. Research trends and opportunities and create and share content (written, graphic design, photos and videos) across all channels to improve our presence and grow our followers. 
• Develop a variety of fresh and relevant content to keep our website up-to-date, including video, photos and written case studies. 
• Assist with monitoring engagement, analysing performance and reporting on effectiveness of our comms.
• Support the Communications Manager with the circulation and promotion of press releases.
• Assist with the delivery of internal communications.

Fundraising & Communications

• Develop and manage the database of case studies.
• Act as an ambassador for our charity, sharing our values and engaging with the public.
• Work effectively with staff and volunteers, in particular members of the fundraising team.
• Undertake any other reasonable duties to support the operations of the charity.
• Support the FunComms team to deliver their overall strategy.
• Assist on monitoring progress, impact and success against KPIs.

Person Specification

Essential Experience

• Work experience (paid or volunteering) in communications, marketing, fundraising or relationship-building.
• Experience in creating content including digital.
• Strong skills in content writing and graphic design.
• A familiarity with the best practices of social media and common platforms.
• Ability to work on own initiative and to meet objectives and deadlines.
• A willingness to do some travelling within the South West.
• Confidence in answering the phone and responding to incoming enquiries.

​​​​Desirable Experience 

• Experience gained in a charity or social enterprise.
• Photography skills.
• Videography skills.
• Previous database experience.

Personal Qualities

• Excellent interpersonal skills and proven ability to form good working relations, both internally and externally.
• Strong organisational skills and the ability to manage time, prioritise and plan effectively.
• Creative thinker.
• An interest in and commitment to FareShare South West’s mission and core values

Closing Date: Tuesday, 23 August, 2022 - 09:00

How to Apply: 

To apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare South West. Send your supporting statement with a copy of your CV

Closing date for receipt of applications is 9am, Tuesday 23rd August 2022 
Interviews will take place on Thursday 25th and Friday 26th August 2022.

Office Hub Manager

Bristol

£32,475 per annum (pro rata for part time hours)

(Ref: SUS3822)

Up to 37.5 hours per week – happy to talk flexible working

Base: Bristol

About the role

We have an exciting role to manage our new Office Hub in Bristol. 

Based in a vibrant part of the centre of Bristol, alongside the greenery of College Green and close to the harbour, the Bristol Hub is the Sustrans largest office complex. It reopened in 2022 following a major structural and refurbishment programme. It is the primary hub for c.160 employees and operates as the primary Sustrans registered office, with visitors from across Sustrans and elsewhere.

Our Hubs act as places where people can work, collaborate, and create and play an important role in supporting our hybrid working approach. In this role, you will also support the Executive Director to develop Sustrans approach to hybrid working in all four nations of the United Kingdom. 

The Bristol Hub Manager plays a key role in leading and managing the Hub, ensuring effective office, services, reception, and facilities management, working closely with senior managers and their teams based out of Bristol. 

You would also be responsible for leading and managing a newly formed reception and administrative team. 

Candidates should be based within commutable distance to Bristol, with regular travel expected to the Hub.

About you

You should have experience of leading, motivating, developing and managing a team. 

You will be customer focussed, able to build relationships easily and comfortable communicating with a diverse range of people. 

A  highly organised individual, you will have experience in managing an office building. In this role you will oversee the Bristol Hub risk register and be responsible for the day-to-day management of the office complex. This includes managing the Hub access portal through which space is booked for meetings and workstations, so a high level of IT literacy is required.

We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect.

What we offer

In return we can offer hybrid working and flexible hours to suit individual circumstances and a truly flexible, supportive and rewarding working environment. 

Wellbeing

• 26 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 31st August. 
• Interviews will take place at the Bristol Hub on 19th September

To apply, please complete our online application form. 

About Sustrans

Sustrans is the charity making it easier for people to walk and cycle. We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute. 

Our vision and mission have never been more relevant. Across the UK, governments are pledging investment and action on walking and cycling. 

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

Join Sustrans today and help us get things done, together!

About the Youth Investment Fund

The Youth Investment Fund (YIF) is a £368 million fund created by the UK government to create, expand and improve youth facilities and services in England to drive positive outcomes for young people.

YIF is being delivered by a partnership between Social Investment Business, The Key Fund, National Youth Agency and Resonance.

Together, we aim to deliver grants for up to 300 facilities in selected eligible areas across England by 2025 that represent positive value for money, are environmentally sustainable and enable positive activities for young people aged 11–18 (up to 25 for young people with SEND).

This funding will drive value-for-money facilities that youth organisations can afford to sustain. Using innovative construction techniques, as well as supporting redevelopment projects that expand youth service provision, the YIF will achieve savings on facility running costs, so that resources can focus on activities that enrich young people’s lives.

It will support projects to level up youth provision, assessing and distributing grants so that local youth facilities and services can be the best they can be.  Please visit the Youth Investment Fund website.

About this role:

This role will be employed by Social Investment Business (SIB) on a fixed term contract until March 2025.

Hybrid – Remote based with some mandatory travel to London  (approx. 8 times per year).

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

Find out more about what we do by visiting our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

For further information on our values and our generous benefits please visit our website.

Reporting to our Head of Youth Investment Fund (HYIF) this role plays an important part in supporting and coordinating Governance and Business Support activities across various internal and external partner teams, Boards and Committees.

Key responsibilities

1. To actively engage with the internal Relationship Management team and external partner teams to ensure papers are produced to pre-determined quality standards and deadlines.
2. Produce papers for meetings including but not limited to monthly Assessment Panels, Quarterly Grant Committees and Programme Boards.
3. To administrate and coordinate all YIF meetings including:
   • timetabling and meeting planning ensuring diary availability and quorate attendance by panel and committee members
   • ensuring all reports from all internal and external partners are received within the pre-determined deadlines to the required quality standards
   • publishing meeting packs on Board Intelligence software
   • attending meetings and taking accurate minutes ensuring discussions, decisions made, ownerships and deadlines for completion are properly documented.
   • preparing follow up action tables from meetings with ownerships and deadlines
   • ensuring follow up action is completed by relevant team members
4. To work with HYIF and Governance Team to feed into the main Joint Board and ensure all minutes, resolutions and approvals are saved on Board Intelligence.
5. Coordinate key reports and dashboards from relevant teams for all YIF meetings to ensure these are received and circulated on time.
6. To support the HYIF by actively seeking and collating information and updates from all teams and people across the organisation working on YIF and produce reports where necessary.
7. Work within the organisation's processes and procedures required to contribute to the effectiveness of overall Governance within SIB.
8. To work within the organisation's values, principles and processes to achieve operational excellence.
9. To adopt our continuous improvement and learning ethos.
10. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
11. To support and contribute to the implementation and delivery of SIB’s strategy.
12. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

Core competencies

• Commitment to quality, equality, diversity, inclusion and customers.
• Excellent communication skills.
• Team player with the ability to work independently.
• Excellent IT skills including MS Office Suite, confident working with bespoke software (SalesForce).
• Demonstrable evidence of supporting teams and cross-team working.
• Ability to work under pressure and meet deadlines.
• Well organised with attention to detail.
• Ability to prioritise, multi task and work flexibly.
• Understanding of Governance and administration for Board and Committees.
• Ability to deal sensitively and diplomatically with people from all levels.

Desirable competencies

• Good knowledge of the voluntary and community sector, local and central government and the statutory sector as a whole.