Administrative director jobs
Mission Director
Do you have a heart for God’s global mission, a head for strategy implementation and a passion to see global mission movements catalysed? Are you ready to help co-create mission activities in a number of edge contexts around the world? Are you good at influencing and leading people? If so, then you might be just the right person to take on the key role of Mission Director with Church Mission Society (CMS).
Like many mission organisations, in recent years CMS has gone through a process of decentralisation and localisation, resulting in the establishment of CMS-Africa and Asia-CMS within their respective regions. In addition, while CMS once worked primarily through placing people from the West in cross-cultural contexts, we’ve broadened our approach to include supporting local mission organisations and their mission personnel, partnership grant-making and network-building. We particularly want to do this in edge contexts around the world: those places where Jesus’ name is rarely heard or where the church struggles to be.
As a member of the senior leadership team (SLT) of CMS, the Mission Director will play a key part in leading this strategic direction to success together with the CEO, the rest of the SLT, international partners and the mission team.
Further details can be found in the job description and person specification available to download on the Church Mission Society website.
This post has an occupational requirement for the post holder to be a practising and committed Christian, committed to the aims, values and the ethos statement of CMS. In addition, they must be able and willing to travel internationally around 50 days per annum. An enhanced DBS / criminal records check is also required for this post.
Hours, salary and benefits:
· Permanent and full time (35 hours per week)
· Hybrid working: at least two days a week at CMS House, Oxfordshire
· Starting salary is circa £60,000 per annum depending on experience with a generous pension contribution: up to 10 per cent employer contribution on annual salary
· CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
· CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
o access to 24/7 employee assistance programme with qualified counsellors
o regular wellbeing coffee mornings
o support on menopause for women
o up to three volunteer days a year
o up to three family emergency leave days a year
o retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Your role
As a servant leader with exceptional cross-cultural experience and communication skills, the successful candidate for Mission Director will set up processes and structures that mobilise people in mission and enable, strengthen and catalyse mission movements, leading them to flourish in the UK and overseas.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world
What you’ll need to succeed
The ideal candidate will have a postgraduate qualification in Not for Profit (Charity) management or significant equivalent experience, and will have held a senior role in a mission organisation/charity with responsibility for managing, formulating and implementing international strategy. They will be a prayerful, discerning Christian with missiological knowledge and insight, cross-cultural experience, and mission engagement experience, bringing effective mission partnerships and nurturing a healthy mission spirituality within CMS.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 26 October 2025.
Interviews are planned to be held over Zoom in early November for the first stage, and in-person interviews for those candidates selected for the second stage on Thursday 20 November 2025 at CMS House, Oxford.
To apply
Please send your application form and CV via website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our mission
Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.
We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments, and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.
Summary /overall purpose
We are seeking an energetic, highly organised and proactive individual to join our friendly team. As the Research Programmes Coordinator, you will work closely with the Director of Patient and Clinical Research Programmes and the wider research team, playing a key role in the smooth delivery of our diverse research initiatives and events.
You will be at the centre of coordinating the administration of patient events, workshops, high-profile conferences and other events, ensuring they run seamlessly. In addition, you will be responsible for keeping the research portfolio tracking system up to date. The role also involves providing administrative support to the research team as needed.
This is a developmental role offering broad exposure to the research team within a growing charity. You will gain valuable experience across multiple business areas and have the opportunity to shape the role as the Foundation evolves.
The Follicular Lymphoma Foundation is undergoing a period of exciting transformation and growth. We are looking for someone who wants to grow with us, contribute meaningfully, and be part of a mission-driven team focused on making a difference.
Main responsibilities
· Scientific & Patient Event Management: Support the end-to-end project management of scientific events, conferences, symposiums and patient workshops ensuring smooth execution, timely delivery, and alignment with strategic goals.
· Research Programme Administration & Portfolio Management: Provide administrative and operational support across the Foundation’s research portfolio, ensuring accurate tracking, reporting, and documentation.
· Event Planning, Scheduling & Logistics Coordination: Lead the practical organisation and scheduling of multiple events and meetings, including venue booking, catering, AV setup, travel, reimbursements, and supplier management. Coordinate timelines and deliverables across projects such as patient workshops, and international conferences, ensuring all logistics and communications run efficiently and to plan.
Other duties
· Collaborate with the fundraising team to develop materials for engaging donors.
· Providing administrative support to the research team as needed.
· Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
· Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
· Carry out any other duties within the scope and purpose of the role as requested by their line manager.
Skills and Competencies
Essential Criteria
· 2-3 years of experience in cancer or other health related field.
· BSc in health or other related field
· Experience in project management and/or coordinating multifaceted programmes or events.
· A high level of independence, accuracy and attention to detail.
· Initiative in dealing with a wide range of tasks and ability to juggle multiple deadlines.
· Excellent organisational, planning, and prioritisation abilities.
· Ability to creatively solve problems, learn new skills quickly, and think on the fly in a fast-paced environment.
· Excellent communication abilities, people-skills, and the ability to work in a team.
· Comfortable working independently and proactively within a small, high-performing team.
· Solid general IT skills including Word, PowerPoint and excel, with the ability to quickly learn new tools and software
Desirable Criteria
· Experience of working in a charity and supporting patient centred programmes
· Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities.
· Previous experience working in the not-for-profit or charity sector
Hours of work and holidays:
This is a full-time role with working hours generally surround 9-5 Monday to Friday.
Location: The Follicular Lymphoma Foundation, 417 Finchley Road, London NW3 6HJ
Diversity: FLF recognises the importance of diversity and encourages people from any background to apply for this role, provided they have suitable experience and ability as indicated in this specification.
Benefits:
- 25 days annual leave (FTE), plus bank holidays
- Hybrid, flexible working
- Enhanced sick pay – up to 10 fully paid sick days per year (Upon successful completion of probation)
- Nest pension scheme
- Group Life Insurance, which includes:
- Day-to-day wellbeing support
- Later-life care support
- Virtual GP access
- Bereavement counselling
- Flexible hybrid working
The client requests no contact from agencies or media sales.
If you are an experienced, organised and responsive administrative professional our exciting Governance Assistant role may be the role for you.
The Governance Team at the Royal College of Radiologists (RCR) is a dynamic six-person team at the centre of the organisation’s operations. We’re looking for a Governance Assistant to join us in delivering high-quality support across our devolved nations work and wider governance functions.
To be successful in this role you will be an excellent communicator, able to work collaboratively with colleagues and senior members. You will have first rate administrative and organisational skills and the ability to plan and prioritise a varied workload providing a professional, positive and responsive service.
What You’ll Be Doing:
- Supporting our Devolved Nations Committees, including organising meetings, preparing agendas and minutes, and coordinating annual visits with senior Officers and Chief Medical Officers.
- Providing diary and travel support to our President, Vice Presidents and Chief Executive.
- Offering committee servicing for other boards and meetings across the RCR.
- Playing a key role in the Annual General Meeting, website updates, and member communications.
What We’re Looking For:
- A natural organiser with a can-do attitude and a calm, professional approach.
- Confidence working independently and as part of a team.
- Excellent writing skills, discretion, and a commitment to confidentiality.
- A proactive problem-solver.
This is a fantastic opportunity for someone looking to build a career in governance, gain exposure to senior leadership, and contribute to the smooth running of a respected medical royal college. You’ll be part of a supportive team, working in a varied and interesting role that offers real impact.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
To establish and develop key employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses across the Forces Employment Charity (FEC).
The Key Account Manager (KAM) will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across allocated Sectors to source a range of employment opportunities, including full & part-time appointments, work experience opportunities and portfolio work.
Interested? Want to know more about the Charity? check out our website
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 7 November 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Director of Finance, People and Operations
We are seeking a dynamic and strategic Director of Finance, People and Operations to lead central functions and help shape future success.
Salary: £67,000–£76,000 pro rata (depending on experience)
Location: Hybrid / London
Hours: Part time 0.8/ 32 hours per week or Part-time, 0.6 FTE / 24 hours per week
Contract: Permanent
Closing date: 31st October 2025
About the Role
As a member of the Executive Team, you will provide financial, operational and people-focused leadership while ensuring robust governance and sustainable growth.
You will oversee finance, HR, operations and IT through a small but committed team, ensuring systems, processes and culture enable delivery of the organisation’s mission.
Key responsibilities include:
- Providing strategic advice on finance, operations and people matters
- Leading financial planning, budgeting and risk management
- Managing and supporting the Finance Manager and Head of HR, Operations and IT
- Ensuring efficient financial systems and compliance with legal and regulatory obligations
- Supporting recruitment, development and retention to sustain a collaborative and values-driven culture
- Overseeing operational systems and governance, including Board and committee reporting
This is a hands-on leadership role in a small, agile organisation where you will combine strategic insight with practical delivery.
About You
We are looking for a qualified accountant (ACA, ACCA, CIMA or equivalent) with significant experience in both strategic and operational finance, ideally in non-profit or mission-driven organisations.
You will bring:
- Strong financial expertise, including hands-on management and planning
- Experience of operations, governance and risk management
- A collaborative leadership style, with the ability to manage small teams effectively
- A practical mindset, able to improve systems and processes in resource-conscious settings
- Commitment to diversity, equity, inclusion and social justice
You will thrive if you are motivated by making systems work better, enjoy working across multiple functions, and want to contribute to lasting positive change.
Other roles you may have experience of could include: Finance Director, Director of Resources, Chief Operating Officer, Head of Finance and Operations, Director of Corporate Services, Director of Finance and Resources, Finance and Operations Director, Director of Finance and Administration, Director of Operations and Finance, Director of Business Services, Chief Finance and Operations Officer (CFOO), Executive Director of Finance and Resources, Director of Finance and Governance, Head of Finance and Resources
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.
About the role
As a Counselling Project Administrator, you will be responsible for the smooth and efficient project administration of Woman’s Trust Counselling services.
This role is part-time, working 28 hours per week to cover a period of maternity leave with a start date of December 2025.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To find out more and apply with your CV, please visit our website via the apply button.
The position is open on a rolling basis. Interviews will be given as applications come in.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Centrepoint Church is a vibrant, multi-generational Christian community based in Bathgate, Scotland (with a second congregation in Edinburgh). As we grow beyond 200 in attendance and embark on a major facility renovation at our Bathgate site, we are seeking a high-capacity Operations Director to strengthen our operational foundation. This part-time role functions as a non-pastoral “chief operating officer” for the church, translating vision into action through people, resources, and systems. In this hands-on position, you will serve as the operational glue of the church – ensuring administrative systems run seamlessly, information flows to the right people, and nothing falls through the cracks – so that our pastors are freed to focus on preaching, discipleship, and care. It’s an exciting opportunity to provide servant-hearted leadership through administration, undergirding the church with excellent stewardship, compliance, and execution so that our gospel mission can flourish unhindered.
Key Responsibilities
- Senior Pastor Support & Workload Protection: A core mandate of this role is protecting the Senior Pastor’s time. Proactively intercept and reassign operational tasks before they land on the Senior Pastor’s desk, implementing clear intake/triage processes and calendar guardrails from day one so his time is freed for preaching, visionary leadership, and leadership development.
- Governance, Compliance & Policy: Serve as a key liaison to the Board of Trustees, providing regular operational and financial reports. Ensure the church operates in full compliance with charity law and all regulatory requirements (safeguarding/PVG, health & safety, GDPR, etc.). Own the policy lifecycle – keeping policies up to date, maintaining a live risk register, and scheduling regular policy reviews and staff training.
- Finance & Stewardship: Lead the church’s financial administration and controls – driving the budgeting process, managing expenditures/approvals, and maintaining cash-flow oversight. Work closely with the Treasurer to produce timely financial reports for the Senior Pastor and trustees. Ensure audit readiness and implement any audit recommendations, exercising cost-effective stewardship of contracts and resources.
- Sundays & Events Logistics: Oversee operational support for Sunday services and occasional special events to ensure they run smoothly (covering venue setup, tech/AV, volunteer rotas, etc.). Primarily coordinate Sunday logistics through preparation and team leadership during the week – this role does not require being on-site every Sunday (Sunday on-site involvement is only occasional, as needed for major events or troubleshooting).
- Facilities & Projects: Manage the church’s facilities to ensure our buildings and venues are safe, ready, and welcoming each week. Lead facilities projects and capital works – including serving as the point person for the Bathgate site renovation – by coordinating contractors/architects and minimising disruption to church life.
- HR Oversight & People Systems: Oversee the HR function through the HR Manager to ensure that recruitment, onboarding, performance reviews, and staff development are carried out effectively and in line with employment law and best practice. Keep the staff handbook and HR policies current (e.g. employment legislation, safeguarding/PVG, GDPR), maintain an annual HR calendar for policy updates and trainings, and report regularly to trustees on HR matters.
- Operational Systems & Technology: Continuously improve and oversee the church’s administrative systems and technology. Implement best-practice workflows, databases, and communication tools to enhance efficiency. Lead the adoption and effective use of digital platforms (including church management software like ChurchSuite, project management apps, etc.) so that information flows reliably, tasks are tracked, and nothing falls through the cracks. Act as a liaison to our communications and tech teams to ensure technology supports ministry needs (while not being the content creator).
- Team Leadership: Lead, line-manage, and develop the church’s admin and operations team (staff and key volunteers). This includes direct oversight of team members such as the HR Manager, Church Administrator, Bookkeeper, Building Manager, and Health & Safety Officer. Provide regular one-to-one meetings, feedback and performance reviews, setting clear objectives and offering coaching. Foster a collaborative, servant-hearted team culture where people are supported yet held accountable, and ensure strong communication across all ministries.
We are looking for someone who:
- Is a committed Christian with a strong, mature faith and a lifestyle of integrity and prayer (this role carries a genuine occupational requirement for Christian faith). Fully embraces Centrepoint’s values and mission.
- Is (or is willing to become) a participating member of Centrepoint, aligning with our doctrinal convictions – including our complementarian practice in pastoral leadership.
- Has proven experience in operations/administration leadership, ideally 3+ years in a church, charity, or organisational context. (You have a track record of leading teams or projects effectively and improving systems or processes in a workplace or ministry setting.)
- Demonstrates exceptional organisational and problem-solving skills, able to juggle multiple priorities within a part-time schedule and keep details from falling through the cracks. You thrive in bringing order and efficiency to complex environments.
- Is an excellent communicator and team leader, comfortable working with both staff and volunteers. Able to convey information clearly across all levels (from trustees to church members) and build positive relationships through approachable, servant-hearted leadership.
- Has solid financial and administrative acumen, with the ability to manage budgets, read financial reports, and uphold good governance practices. Detail-oriented and aware of key compliance areas (health & safety, safeguarding/PVG, GDPR, employment law) – ensuring the church operates safely and legally.
- Is tech-savvy and adaptable, quick to learn new software and systems (familiarity with tools like ChurchSuite, Planning Center or similar is a plus). Proactive in finding solutions, and calm under pressure with a “can-do” attitude to tackle unforeseen challenges.
- Models servant leadership, leading by example with humility, reliability, and a passion for excellence in support of the church’s mission. Highly relational and approachable, able to inspire trust and teamwork in others as you implement change.
Terms: This position is part-time (30 hours per week, 4 days) based in Bathgate, with involvement at our Edinburgh site as needed. Salary is £33,000–£36,000 per annum (full-time equivalent), pro-rated to 4 days (approximately £26,600–£28,800 actual). The start date is 24 November 2025, or as soon as possible thereafter. Applicants must have the legal right to work in the UK (we are not able to sponsor visas). Centrepoint offers employer pension contributions, statutory holiday and sick leave (pro rata), and a flexible working environment. Work days can be arranged flexibly (with some remote work possible) aside from key meetings or on-site needs.
Sunday or evening work is not regularly required; however, occasional presence on a Sunday or at special events may be needed for critical operational support. When such hours are worked, they count toward the weekly 30 hours and time off in lieu (TOIL) will be provided. Please note: there is a genuine occupational requirement for the post-holder to be an active Christian, in accordance with the Equality Act 2010 (Schedule 9).
We're growing the People team. This brand new role is an opportunity to shape how we support and engage our people from day one. Working closely with our Head of People and CEO, you'll be at the centre of all things HR from onboarding to board support, from admin to impact. If you thrive on variety of HR generalist work and wish to create an exceptional employee experience, we'd love to hear from you. Please read the recruitment pack for full details and how to apply.
Job Summary
The People Administrator supports the effective delivery of all employee life cycle activities. With a focus on ensuring processes are followed accurately, efficiently, in line with audit and compliance standards and enabling a positive employee experience.
This is a cross-functional role, working closely with Head of People, to ensure smooth onboarding, offboarding, and employee changes. Plus supporting the board of trustees with email communication, booking meetings and collating responses to policy sign off and checking availability for main board and subcommittee meetings.
The People Administrator will be the first point of contact for employee queries related to policies, systems, and HR processes.
General People Administration & Support
- Act as the first point of contact for People-related queries, providing support both face-to-face and electronically, ensuring professional and timely responses.
- Work with others across the organisation to promote awareness and provide support where required on EDI and internal Access.
- Provide day-to-day administrative support to the Head of People, including data entry, booking & delivering inductions, photocopying, scanning, preparing contractual documentation, and general correspondence.
- Maintain accurate and efficient records of all People-related activities, ensuring data is securely stored and handled in compliance with GDPR legislation.
- Monitor and manage the People and Recruitment emails, responding to and redirecting enquiries efficiently and appropriately.
- Assist with the consistent application of HOME’s policies and procedures, offering guidance to employees as required.
- Plan and organise own workload to meet deadlines, contributing to the wider People team’s service objectives.
- Ensure complete confidentiality and integrity in all aspects of the role, particularly when handling sensitive information.
Recruitment, Onboarding and Offboarding
- Support the coordination and administration of recruitment campaigns with Hiring Managers, including advertising roles, scheduling interviews, and processing candidates via the recruitment procedures.
- Deliver effective onboarding and induction processes for new starters, ensuring all steps are followed and documented, and contributing to a positive candidate experience.
- Assist with job offer processes, including drafting conditional offer letters, conducting reference checks, verifying right-to-work documentation, and updating relevant systems.
- Ensure effective communication with the Payroll Officer in relation to new starters and leavers, including checking accrued holiday balances prior to confirming leaver letters.
- Respond to reference requests for current and former employees in a timely manner.
People Systems, Data & Reporting
- Confidently use systems and other digital tools to input and maintain people’s data accurately.
- Run regular reports and provide performance or management information (MI) within agreed timescales.
- Analyse data to validate accuracy and identify trends or issues that require further attention.
· Maintain and update organisation charts and headcount data on a monthly basis
· Contribute to regular updating of the People section of the intranet.
- Carry out general People administration and maintain electronic based systems for all staff including existing and new employee details, annual leave, leaver administration, payroll changes, absence and training records.
Meetings & Communication & Board Support
- Provide administrative support for employee relations casework and people-related projects, including scheduling, document preparation, and note-taking.
- Attend and provide support at formal meetings, including disciplinary, grievance, or performance reviews, as required.
- Accurately take and distribute minutes for internal meetings, including Board, Committee, and annual staff meetings.
- Set up and coordinate meeting logistics (both virtual and in-person), including booking rooms, IT setup, and arranging access or other relevant requirements.
- Arrange and distribute board papers as directed by the CEO, record responses, and manage related meeting logistics.
- Be the key contact with the Board of Trustees – arranging the Board meetings and other engagements with them.
- Manage Companies House & Charity Commission submissions for Trustees, act as a custodian of their information and documents.
Continuous Improvement and Projects
- Support the delivery and organisation of ad-hoc People projects/ events, wellbeing activities, and internal engagement initiatives.
- Identify and resolve day-to-day issues independently, escalating matters to the Head of People as needed
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: GCT Offices, Central London (minimum 3 days per week, home-working up to 2 days per week)
Galapagos Conservation Trust (GCT) is looking for an Operations & Finance Officer to join our busy, friendly team in London. Reporting to the Finance Director, you will have an essential and diverse role supporting the operations and administration of a ~£1.8m charity, which has ambitions to grow. You will support the Finance Director through payment processing, CRM management, IT management and HR support/ ensuring team well-being. You will be the first point of contact for all enquiries, providing a critical ‘face’ and ‘voice’ for the charity. You will be responsible for the smooth running and effective administration of the London office and delivery of our all-team Team Days and meetings. You will be joining us at an exciting time as we implement a new three-year strategy, which includes expanding the team and growing our income through increased programme activities and securing larger, institutional grants.
Who we are
Galapagos Conservation Trust (GCT) is the only UK registered charity focussed solely on the conservation of one of the most unique and ecologically important, but vulnerable, areas in the world, the Galapagos Islands. With 30 years of experience, we partner with Ecuadorian authorities, NGOs, local communities and leading researchers both in Galapagos and the UK to support impactful conservation programmes and deliver community outreach across the Archipelago.
By raising funds and awareness in the UK, we are able to support and deliver projects in Galapagos, helping to contribute to the overall management of this unique ecosystem and enabling us to achieve maximum positive impact in our efforts to conserve the special wildlife of these Islands.
What we want
· An experienced person with a high level of organisational ability with a strong attention to detail
· Excellent verbal and written communication skills with a friendly and open approach (including being comfortable with managing phone calls)
· A strong member of the team with a can-do attitude who will be responsive to the changing demands of a growing organisation and willing to support team mates
· A passion for conservation and the natural world and knowledge of working in the charity sector
What you will get
· An opportunity to gain operational knowledge of a charity and increase your skills particularly in finance, HR and administration
· Support from the Finance Director and other staff as appropriate
· To be part of a committed team which is supported by a fully engaged Board of Trustees
· Opportunities for training (where appropriate)
· A connection with cutting edge conservation projects in the planet’s first World Heritage Site, the Galapagos Islands and the surrounding Galapagos Marine Reserve
Closing Date: midnight on Wednesday 15 October 2025. We will be undertaking rolling shortlisting and interviewing for this role so the advert may close early if the vacancy is filled before this date.
Thank you for your interest.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos




The client requests no contact from agencies or media sales.
Auditory Verbal UK (AVUK) is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers.
It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals. AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live.
OVERVIEW
We are seeking a highly organised and proactive Executive Assistant to provide dedicated support to the CEO and Senior Management Team. This is a unique opportunity for someone looking to build on their business administration experience and take the next step in their career.
In this pivotal role, you’ll be at the heart of our organisation, supporting day-to-day operations, contributing to strategic initiatives, and ensuring the smooth execution of both administrative and project-related tasks. You’ll gain unparalleled access to all areas of the business, working closely with senior leaders and gaining exposure to corporate management policies, techniques, and decision-making processes.
This role offers:
- High-level autonomy and the chance to operate at board and senior management levels.
- Mentorship from the CEO, Director of Finance and Operations, and other senior leaders, providing insight into executive leadership and strategic planning.
- A dynamic, fast-paced environment where your critical thinking, problem-solving, and communication skills will be valued and developed.
- The opportunity to make a real impact while growing your professional capabilities and expanding your career horizons.
CONTRACT DETAILS
Location: Primarily remote with occasional working in London
Working Hours: Full-time (37.5 hours per week); compressed or part-time would be considered; flexible working fully supported; occasional evening work may be required
Contract Type: Fixed-term, 2 years
Salary: £35,000 per annum FTE depending on experience, plus benefits including 7% employer contribution to Group Pension Scheme
Holiday: 27 days (pro rata) plus Bank Holidays and 1 privilege day
Reporting To: CEO
KEY RESPONSIBILITIES
Executive Support
- Act as liaison between the CEO and internal and external stakeholders, drafting communications and ensuring clear, timely information flow; supporting scheduling of meetings and tracking of actions and, with support from the CRM Manager, ensuring key contacts and relationship data are accurately and securely maintained on the organisation’s central database.
- Coordinate meetings and agendas with the CEO, Director of Finance and Operations, Chair of the Board, and Board sub-committees; manage papers and follow-up actions.
- Organise external meetings, including venue liaison, room bookings, and travel arrangements.
- Provide administrative support to the Senior Management Team (SMT), including preparing reports, presentations, and other materials as required.
- Coordinate SMT and Programme Board meetings including compilation and circulation of agendas and supporting documents.
- Prepare regular status updates on project progress; maintain a record of agreed actions from meetings and liaise with team members to gather updates and ensure timely completion.
- Act as a point of contact between the Senior Management Team and working groups focused on Equity, Diversity & Inclusion and Well-being.
Board Support & Impact Reporting
- Support board-level processes by coordinating meeting logistics; prepare, compile and circulate materials including agendas, minutes, reports, and presentations;.
- Maintain accurate records of meetings including tracking and reporting on Board decisions and action items, ensuring timely follow-up and completion.
- Assist in developing and maintaining risk management and impact reporting frameworks and tools for the Trustee Board.
- Collect, analyse, and report on data related to AVUK’s strategic programme impact and outcomes.
Governance and Additional EA Support Duties
- Support the Director of Finance and Operations and Operations Manager to ensure AVUK’s legal obligations regarding governance, record-keeping and reporting requirements are maintained.
- Oversee office management and liaise with landlords at AVUK centres in London, Bicester, and flexible workspaces in Glasgow and Leeds.
- Manage special projects and initiatives as assigned by the CEO or Senior Management Team, including planning and execution.
These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder.
PERSON SPECIFICATION
Essential:
- Proven experience as an Executive Assistant in a similar role, or in direct organisational management.
- Strong organisational and time management skills, with the ability to manage multiple priorities effectively.
- Excellent written and verbal communication skills, with a high level of attention to detail.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and collaboratively within a team.
- Demonstrable discretion and ability to handle confidential information with professionalism.
Desirable:
- Familiarity with governance structures and impact reporting frameworks.
- Strong analytical and problem-solving skills.
- Experience in project management and coordinating cross-functional initiatives.
- Proficiency in Salesforce or other CRM platforms, including data logging, relationship mapping, and report generation.
- Knowledge of Microsoft tools (e.g., SharePoint, Teams, Planner) to support effective information sharing and action tracking across teams.
INSTRUCTIONS TO APPLICANTS
Anyone wishing to apply for this post should submit their CV along with a covering letter (max 2 pages) explaining what draws them to working for our charity and how they see their skills contributing to our work. Applications received after 9:00am on Monday 20 October 2025, will not be considered.Only candidates shortlisted for interview will be contacted.Interviews will take place via MS Teams.
Key Dates
Closing date for applications: Monday 20 October at 9:00am
Shortlisted candidates notified: Via email on or before Wednesday 22 October
Interviews: First Round: Tuesday 28 October, Second Round: w/c Monday 03 November
We use a blind recruitment system to ensure fairness. Personal details such as name, address, social media links, gender, ethnicity and educational institutions remain hidden until shortlisting is complete.
We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role.
Strictly no agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Office Support Assistant
Team:Fundraising, Communications, Retail & Reception
Reporting to Director of Fundraising, Communications, Retail
Hours: 30 hours per week
Period: Permanent Contract
Salary:£28000.00 Pro rata'd to 4 days a week
Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role.
Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use.
Mothers’ Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better.
The Fundraising, Communications, Retail Team & Reception
The Team is responsible for fundraising for the charitable work of Mothers’ Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers’ Union.
The Role
The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties.
This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.
Who we are looking for:
We’re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve.
Main Responsibilities
Reception Duties
- Ensure a high levels of customer service is always maintained.
- To ensure reception area is well-maintained, tidy and presentable at all times.
- Call handling and redirection.
- Greeting visitors; providing face to face information and signposting.
- Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
- To update the meeting rooms’ presentation notices and door signs as necessary.
- To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
- To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor’s arrival.
- Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log.
- Maintain building security by following safety procedures and controlling access via the reception desk.
- Receive, sort and distribute post/deliveries.
- Organise the mailing out of letters and parcels as required.
- To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed.
- In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational.
- To provide general administrative and coordination support related to the building and teams across the organisation.
Membership/Supporter Care and Income Processing
- Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner.
- Ensure high levels of customer service are always maintained.
- To acknowledge all fundraising income received from various sources (cheques, cash, online giving).
- To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager.
- To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system.
Fundraising, Data and Database
- Support with the administration, booking, planning and delivery of income generating events.
- Produce materials to support community fundraising activity in line with agreed appeals and events.
- To work alongside the Database Manager to maintain the data architecture and quality of the database at all times.
General
- To manage the bookings diary for Mothers’ Union’s displays and banners.
- Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings.
- To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail.
- To contribute to team meetings and organisational priorities.
- To provide general administrative and coordination support related to the building and teams across the organisation.
Skills & Experience
- Experience of working within an office or customer service environment is essential.
- Experience of working with Excel is essential.
- Working within the Charity sector is desirable.
- Pleasant and efficient telephone manner. Ability to interact in a friendly and
- Personable manner with external clients, tenants and staff.
- Experience of working at a reception will be an advantage.
- Knowledge/experience of working in a conference facility and advantage.
- Good computer skills and of MS Office software, MS Outlook, Teams and Zoom.
- GCSE or equivalent passes in English and Mathematics.
Personal Attributes
- Ability to work largely self-directed and use initiative.
- Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written.
- Good organizational skills – proven ability to effectively prioritise workloads and meet deadlines.
- Team player, flexible, enthusiastic.
- Reliable and punctual.
- An excellent team player.
- Prioritisation and time management.
- Able to demonstrate an understanding of the core values of the Mothers' Union.
Work Location
This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.
We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Ivy Rock Partners is delighted to be working exclusively with a Catholic charitable organisation to appoint a bright and attentive Executive Assistant to support the Finance Director and Treasurer.
This is a unique opportunity to join a decentralised, community-focused charity where the Finance Director’s remit extends well beyond finance into HR, compliance, risk, and operations. The successful candidate will play a vital role in ensuring the smooth running of governance, systems, and administration, enabling the Finance Director to focus on strategic priorities.
Importantly, while this role touches on finance, no prior finance experience is required – the Director and team are committed to coaching and supporting the postholder to develop confidence in finance-related tasks.
Location: Hybrid (2–3 days in the office, flexible)
Salary: £35,000 – £42,000 (Full-time; part-time 0.6–0.8 FTE considered)
The Role
- Act as executive assistant to the Finance Director and Treasurer, managing diaries, travel, inboxes, and logistics.
- Take ownership of the “Every” HR and compliance system across the organisation, ensuring accurate and up-to-date records for joiners and leavers.
- Prepare agendas and take formal minutes for committee meetings, notably Health & Safety, Finance, Risk, and Investment.
- Manage organisational policies, ensuring timely reviews by trustees/committees.
- Produce correspondence, expense claims, and other administrative documents.
- Administer the credit card programme and online banking, acting as the first point of contact for user queries.
- Oversee filing and document management (electronic and physical) within the finance department.
- Support monthly cashflow analysis by allocating bank transactions in spreadsheets (training provided).
- Collaborate with IT to ensure business continuity planning is robust.
Person Profile
Essential:
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Excellent written English and communication skills.
- Highly organised, methodical, and detail focused.
- Able to work independently, showing initiative and foresight.
- Patient, adaptable, with a sense of humour.
- Sympathetic to the values and aims of the Catholic Church (but no requirement to be Catholic).
Offer
- 5% employer pension contribution.
- Death-in-service benefit and access to an Employee Assistance Programme (including online GP) (non-contractual)
- 25 days’ holiday plus bank holidays.
- Flexible working, with 2–3 days in the office.
- Option for part-time hours (0.6–0.8 FTE).
This role will suit someone who is proactive, highly organised, and eager to support a senior leader with wide-ranging responsibilities. It offers the chance to be part of a meaningful, mission-driven organisation while developing valuable skills across HR, compliance, and finance.
Process
- One-stage in-person interview.
- Minute-taking exercise (outside the meeting).
- Reasonable adjustments will be considered.
- Flexible start timeline – the organisation is focused on finding the right person.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role presents a unique and exciting opportunity to support the Finance & HR Director in overseeing Richmond Foundation’s diverse property portfolio, which includes both commercial and residential properties.
The Property Officer will assist in the coordination and administration of property-related matters, contributing to the effective management and strategic development of the Foundation’s property.
The role will sit in a small dynamic team with the opportunity to be involved in cross charity projects.
Application deadline is Monday 13th October with interviews taking place the week commencing 20th October.
Please submit your CV and a tailored cover letter incorporating why you want to join Richmond Foundation and the skills and experience you’d bring to the role. Your cover letter should be no longer than 1 page of A4.
The client requests no contact from agencies or media sales.
Job Title: Membership and Workforce Assistant
Job Type: Permanent
Hours: 21 hours per week (based on a FTE of 35)
Department: Membership and Marketing
Salary: Pro rata £16,396.78 (based on FTE £27,327.96)
Reports to: Director of Membership, Marketing and Digital
Location: Hybrid – CoSRH Office (London Bridge) and home working.
Who we are:
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a dedicated and organised administrator to support our membership and workforce initiatives. The sexual and reproductive health (SRH) workforce is comprised of doctors, nurses and allied practitioners who deliver high quality care across the UK and beyond. The CoSRH Membership and Workforce Assistant will support the needs of this workforce, supporting the delivery our Workforce Action Plan in partnership with the Director of Membership, Marketing and Digital and the Vice President of Membership and Workforce. You will lead on the administration of regular committee meetings in the Membership and Workforce portfolio, support the progress of key initiatives and coordinate responses to workforce-focused queries from our membership.
The role reports into the Director of Membership, Marketing and Digital.
The role:
Administration of the Membership and Workforce Board of Council
- Lead on administration of the Membership and Workforce Board of Council and its sub-committees, including setting meeting dates, sending invitations, preparing papers, taking minutes and actions, and dealing with queries.
- Supporting with actions arising from the Board, including supporting the development of projects and programmes as directed by the Board.
- Supporting the Direct of Membership, Marketing and Digital in coordinating responses to queries from the Membership and Workforce Board of Council.
Administration of key workforce processes
- To act as the main point of contact for clinicians looking to recruit new SRH professionals
o and wish to have their job descriptions reviewed by the CoSRH.
o and require representation from the CoSRH on relevant interviews
- Managing these key processes and ensuring documentation is saved, recorded and monitored.
- Respond to workforce-focused member queries
- Support the effective use of the CoSRH Member Portal for committee support through gaining expert knowledge of the CoSRH Customer Relationship Management (CRM)
- Provide feedback and advice on members’ use of the Member Portal other digital platforms on an ad hoc basis.
Administration and support of the CoSRH Mentoring Scheme
- To act as a key point of contact and support for our forthcoming mentoring scheme, resolving member queries and ensuring the smooth running of the scheme.
- Provide support as a system administrator, using dedicated member mentoring software to ensure a high-quality mentoring experience.
Other tasks as directed by the Director of Membership, Marketing and Digital
- From time-to-time the role-holder will be required to perform other tasks as reasonably allocated by the line manager.
- This may include responding to general member queries at busy times, with full support and training provided.
You will be:
- Organised and systematic in your approach
- Diligent and commit meticulous attention to detail to tasks
- An excellent communicator
- A proactive and collaborative team worker
- Efficient and able to effectively manage a busy workload
- Flexible and adaptable
- Able to use a range of digital systems to an intermediate level
- Willing to learn about the SRH workforce and training pathways
You will have:
- A-Level or equivalent
- Proficiency in using Microsoft office programmes
- Proficiency in using digital systems (e.g. customer relationship management systems (CRM), Learning Management Systems (LMS) and similar databases)
- Knowledge of data protection and compliance requirements
You will have experience of:
- Committee administration and diary management
- Using a CRM and other databases to manage data and information
- Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
- Good stakeholder and customer management skills
- Working under your own direction
- (Desirable) Knowledge or experience of working in the NHS or in a clinical setting
- (Desirable) Administrative experience in a healthcare environment
Join our team and contribute to the successful support of the SRH workforce, in the UK and around the world, driving positive change in sexual and reproductive healthcare. Apply now and be part of our mission to improve patient care and professional practice.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Childcare vouchers
- Enhanced maternity, paternity & adoption pay
- Free eye tests
To Apply
Deadline for applications is Friday 24th October.
Interviews are likely to take place in early November.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.




The client requests no contact from agencies or media sales.
RMF is a registered charity founded in 1855 whose aim is to assist registered doctors and their families who are in financial hardship. The Royal Medical Foundation is a charity based at Epsom College in Surrey, UK. It was founded in 1855 by Dr. John Propert. The foundation’s primary mission is to assist GMC-registered doctors and their families who are experiencing financial hardship. The foundation provides support in several ways: regular payments to doctors, widows, widowers, and children of doctors; One-off grants for emergency situations; and assistance with school fees for the children of doctors, helping to maintain educational stability during times of distress caused by illness, bereavement, or financial need.
The Role
The role will be assisting and supporting the case work manager in the good running, granting and management of awards to beneficiaries and the development of its impact in accordance with the RMF’s charitable objectives. The caseworker will report to the Case Work Manager but is accountable to the Chair of the RMF.
Case Work duties and responsibilities include but not limited to:
- Investigating all applications, which meet the Foundation’s guidelines to satisfy their eligibility for financial assistance. Checking the applicants’ personal and financial circumstances to make recommendations of the type and amount of assistance required. Investigating supporting documentation, potential beneficiaries and conducting due diligence to eliminate any fraudulent applications, particularly if information provided is inconsistent.
- Ensuring applicants meet the Foundation guidelines and eligibility criteria and provide the relevant information needed.
- Support the Casework Manager with preparing, drafting and presenting case papers for quarterly RMF Board meetings, as well as regularly reviewing cases and providing updates where necessary.
- Administering new and existing grants and awards, including administration of regular payments to beneficiaries. Maintaining regular contact with all beneficiaries and ensuring that any problems are dealt with swiftly. Regularly reviewing and updating existing beneficiaries’ financial circumstances and liaising with the finance department and Administrator accordingly.
- Signposting and referring as and when necessary to other agencies (e.g. social workers) and charities. Maintaining close liaison with all the other Medical Charities to ensure that all applicants receive the assistance they need, and to prevent unnecessary duplication in financial assistance. Attending regular meetings held by trusts and charities to stay connected with developments in the voluntary sector and for networking purposes.
- Signposting to support applicants with Welfare Benefit advice - ensuring that beneficiaries are in full receipt of all their eligible Welfare Benefits.
Office and management duties and responsibilities include but not limited to:
General Administration
- General office administration including dealing with all post, emails, and telephone calls for the RMF.
- Ensuring the various application forms and letter templates are kept up to date, including changes to state benefits.
- Track and monitor applicant and case load data, identifying any trends or patterns of behaviours. Regularly monitor and update key metrics relating to applicants and case work including number of applicants per quarter and their profile/demographic, number of open and closed cases and report to the Board on a quarterly basis.
- Draft a quarterly report to the Board, monitoring data and identifying trends relating to key metrics relating to applicants and case work including the number of applicants per quarter, their profile/demographic, number of open and closed cases.
- Providing timely information as requested by the auditors and responding to any queries form the Auditors. Assisting the Director of Finance and Secretary to Council in preparing for and drafting the Annual Report and Financial Statement.
RMF Board Meetings
- Support the Casework Manager with preparing the case papers and all supporting documentation for the Board meetings.
- Preparing the award and refusal letters after each meeting, in line with decisions made as recorded in the Minutes.
- Managing and tracking each beneficiary offer and acceptance of award.
Payment Arrangements
- Ensuring there is sufficient funding available for awards agreed by the Trustees. Liaising with the finance team to ensure payments are made on time and are accurate. Providing appropriate updated data to the Director of Finance (of Epsom College) to add to the Grants Financial Statement.
- Providing information for payment of the monthly BACS and other payments with supporting evidence and liaising with Director of Finance and Administrator for approval of payments.
- Ensuring the correct withdrawal of unused funds is put forward at each meeting and inform Accounts Department accordingly to deduct on the Grants Financial Statement when approved.
- Ensuring that the various payments requested by the beneficiaries are reasonable, are consistent with the minuted decision, that funding is available, and payment is actioned appropriately.
Marketing and Profile raising
- Support the Caseworker Manager in developing and implementing plans to raise the profile of the RMF and target appropriate audiences within the medical sector to increase appropriate applications and report back to the Board.
- Assisting the Caseworker Manager in raising awareness of the work of RMF including writing articles for medical publications, applying for charity grants and awards as well participating in charity award events;
Compliance
- Reporting any safeguarding concerns to the Casework Manager (or other senior manager) who will escalate to the Safeguarding Lead where appropriate – following all safeguarding policies and procedures.
- Maintaining up to date knowledge of relevant regulatory and legislative guidance applicable to the Charity, including the Charities Commission guidance.
- Ensure board reporting, recording keeping and working practices are compliant with Data Protection principles, UK GDPR and other regulatory requirements;
- Maintaining a high standard of record keeping and detailed case records, including attendance notes of any communication with applicants.
Qualifications, skills, attributes, and experience
- Experience in promoting a charity’s mission and goals to offer appropriate support to potential applicants
- A good working knowledge of the processing of grants and awards in compliance with regulatory standards, alongside financial acumen
- Strong working knowledge of the advice sector, and the welfare benefits system to support the Charity’s beneficiaries, maximising their income and providing holistic signposting to other services
- An excellent understanding of the Data Protection and UK GDPR
- Excellent administrative skills and casework recording, with an attention to detail
- Excellent communication skills and the ability to listen and discuss sometimes sensitive and challenging information, and impart information in a way that is accessible to applicants, Trustees, and the wider community.
- Empathy and the ability to identify applicant’s areas of need
- Knowledge of working within safeguarding policies and principles
- Excellent time management and organisational skills and the ability to manage their workload
- Strong problem-solving and analytical skills
- Resilience and the ability to maintain a professional approach even in difficult circumstances
- Excellent critical thinking skills
- Excellent administration and IT skills including competent user of Word, spreadsheets, database management systems and financial recording software, online portals and Microsoft Teams
- Ability to work from home with reliable, high speed internet
This role is under the employment of the RMF. However, given the association and attendance from time to time at Epsom College all RMF staff are expected to be committed to the safeguarding and promoting the welfare of children and young people in addition to the applicants to and beneficiaries of the RMF. This will include regular attendance training sessions and any other training required by Epsom College.
We reserve the right to close before the deadline if we receive a large number of applicants.
The client requests no contact from agencies or media sales.