Position: Customer Services and Central Administration Lead
Type: Full-time (35 hours per week), permanent
Location: London office-based, N4 with flexibility to work up to 3 days a week remotely
Salary: £38,506 - £43,897 per annum plus excellent benefits
Salary Band: Band F2
Department: Customer Service and Central Administration team

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The MS Society is a community of people living with and affected by MS and vital supporters including campaigners, volunteers and fundraisers. Our Customer Services and Central Administration team is focused on providing an excellent service for our supporters and internal customers. Our Customer Services and Central Administration Lead will be responsible for the operational delivery of this fast-paced and crucial function providing leadership for the supporter services, banking and thanking, administration, reception and facilities management across the MS Society.

As the successful post holder, you’ll be experienced in leading and continuously improving a customer service function, handling large volumes transactions and data whilst ensuring excellent quality and full compliance with policies and relevant legislation. You’ll have exceptional organisational skills and the ability to use digital and technology to develop innovative solutions. Ultimately, you’ll inspire and lead people to excel.

We offer 35 days annual leave (pro rata for part time employees) including bank holidays, travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Closing date: 12pm on Monday 1 November

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity.  We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application.

As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.  

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

No agencies please.

In Shared Lives, the person moves into the carer’s own home either for short breaks or long-term as a place to settle and feel they belong. schemes. We believe everyone should be able to choose who they spend time with - and do what matters to them. We want to reduce loneliness and help make our communities more connected. 

Shared Lives Plus is the UK membership organisation and charity supporting a network of more than 6,000 Shared Lives carers and 150 local schemes and a growing network of over 25 Homeshare organisations. We offer guidance, best practice, a community of people sharing their lives, legal advice and insurance.

This is an exciting new role supporting our strategic advice team, which offers consultancy support to local authorities and other public sector clients. It has been created to support the pivotal role that our income generation, external marketing/communications and back-office functions will play in our 5-year transformational strategic plan. You will need to be dynamic and able to manage a wide and varied workload. You will be particularly skilled at supporting internal communication between our busy teams. You will support our strategic advice team to keep track of progress against project timelines and to keep our external partners up to date, as well as producing reports where necessary.

Job objectives

1. To assist the strategic advice team’s general administrative processes, systems, business development and project delivery activity

2. Meeting and events co-ordination – plan and co-ordinate all activities to ensure successful delivery of meetings/training days/workshops, conferences and strategic advice project meetings

3. Produce reports to create profiles of existing Shared Lives carers and to identify and locate potential Shared Lives carers across local areas

4. Data Analysis - gather information from various sources and interpret patterns and trends, producing reports with recommendations when requested.

Main duties and responsibilities

1. To assist with general administrative processes and systems and provide support to the Shared Lives Plus staff team:

• Providing general admin support to the Shared Lives Plus strategic advice team

• Assist in developing marketing materials and surveys

• To undertake email shots and support other marketing activity

• Ensuring initial enquiries are responded to promptly and effectively, signposting where necessary.

2. Meetings, events co-ordination and project support:

• Co-ordinating meeting dates and ensuring Shared Lives Plus and local stakeholder attendance

• Collating initial information and co-ordinating requests to complete business cases and scheme reviews for clients

• Working with Shared Lives Plus ambassadors, to ensure their involvement in relevant meetings, events and projects, and making sure they are fully informed and prepared

• Co-ordinating stakeholder interviews and, when required, undertaking carer interviews.

3. Data analysis:

• Gather information from various sources and interpret patterns and trends

• Produce reports with recommendations

• Produce Acorn* reports using data on current carers in specified locations

• To produce evaluation reports when required.

4. Wider administration team:

• Attend meetings as organiser and minute taker

• Provide support to the wider team when peaks in workflow occur – e.g. Shared Lives Plus annual conference arrangements.

5. General:

• Work in accordance with Shared Lives Plus’s aims, objectives, policies and procedures and promote a positive image of the organisation and its members

• Undertake such other duties as may reasonably be required, commensurate with the level of the post. As Shared Lives Plus is a small organisation, all staff carry out ‘hands on’ work at all levels, on occasion.

*Acorn is a demographic database and marketing tool, available under licence to Shared Lives Plus. Full training will be provided.

Beyond the Streets is a small charity with a big impact on creating routes out for women in prostitution in the UK. Your role is to support the ongoing work of Beyond the Streets by providing administration to ensure the efficient operation of the charity’s mission. You will play a valued role in the organisation and are key in supporting the directors and employees through a variety of tasks related to organisation and communication. You will be motivated and have relevant experience; someone who can understand the big picture and work to make things happen.

This is a part time job, 3 days per week, that will help ensure our organisation is thriving.

This post is for one year only to cover maternity leave

Do you love managing detail and ensuring everything works just right? Do you have experience providing high-quality admin support, or supporter, or customer care? Do you want to work for an organization that helps make the world better? We’re offering a rewarding opportunity for a highly effective administrator to play a key role within Survival’s Supporter Services department.

This is an interesting role where you will be in the front line talking to our valued supporters, handling day-to-day processes and procedures, working on our supporter database as well as handling reception and general inquiries. 

The role encompasses a wide variety of tasks, subject to change as the organization evolves and grows. The following list is not exhaustive but please note that this role undertakes a high level of repetitive administrative procedures and thus you are unlikely to be fulfilled if you do not enjoy administration.

Responsibilities 

Supporter care & administration

• Be the first point of call for general supporters, donors and potential donors, and respond to enquiries to Survival’s [email protected] account
• Carry out reception duties including managing incoming and outgoing post and deliveries, answering phone calls and welcoming visitors
• Accurately and efficiently update supporter records as needed
• Accurately load and process Direct Debits and standing orders into Survival’s database
• Ensure our webpage and database are accurately capturing online donations
• Accurately enter offline donations into Survival’s database
• Send thank-you letters for donations
• Assist in processing Gift Aid claim submissions
• Adhere to HMRC auditing requirements, and GDPR policies and regulations, as explained by the department head
• Report donation and database issues and work with IT and our Salesforce team to find solutions
• Work closely with staff in Survival’s overseas offices by sharing ideas and support with regards to our administrative systems

Various

• Assist the Finance officer with finance activities when needed
• Provide support to the Fundraising and outreach coordinator for fundraising and outreach activities
• Assist the Supporter services director with facilities management and trading activities when needed
• General duties such as photocopying, scanning, filing, moving boxes, setting up meeting rooms etc.

Experience and skills 

Required

• Strong administrative skills, takes enjoyment from this type of work and has a positive attitude
• Must have excellent telephone manner, be patient, enthusiastic and personable
• Demonstrated ability to manage a heavy and ever-changing workload
• Excellent organizational skills and the ability to plan and prioritize effectively
• Excellent personal skills – trustworthy and a good relationship builder
• Must work well with numbers and have good spoken and written English
• Computer literate, including CRM management
• A desire to serve the cause of Indigenous peoples’ rights 
• Commitment to Survival International's vision, mission, and values
• You must have the right to live and work in the UK

Preferred

While we have a preference for candidates with the below skills and experience, we are willing to consider supporting an excellent candidate in developing their skills to reach these levels.

• Experience of providing excellent administrative and/or customer support in a supporter/customer-focused environment
• Prior experience of using Salesforce would be a huge benefit
• Experience in the charity / non-profit sector
• Knowledge of any of Survival’s other working languages (Spanish, French, Portuguese, Italian, German, Hindi, Oriya) would be an advantage

What can we offer you?

When you join Survival International, you’re getting more than just a career: you’re gaining a unique opportunity to join one of the most exciting campaigning organizations around. It is not just a job. You will be working with an international team of passionate people who really care about human rights and want to change the status quo. 

Being part of such a small (but growing!) team offers the opportunity for real variety in your day-to-day work and the development of your role.

We have generous annual leave (25 days plus bank holidays) and a cycle to work scheme.

Salary range: £26,000 per annum
Hours of work: This is a full-time position (Monday – Friday, 10am – 6pm) for 6 months with the possibility of a permanent contract
Location: London head office, with remote working*

Closing date for applications: The vacancy will remain open until the position is filled

To apply: Please complete the application form and send together with your CV and a covering letter

*At present our staff are mostly working remotely because of Covid precautions; we are assessing this on an ongoing basis.

Equal opportunities

Survival is committed to building a diverse and inclusive workplace and actively welcomes applications from candidates of all backgrounds. We will not discriminate on the basis of any aspect of your identity. 

WHO WE ARE

The Schroder Foundation is an independent grant-making charity. It donates up to £1.5m per year to a wide range of charitable causes. The Foundation has a strong focus on building relationships with the charities that it supports, broadly within the following areas of giving: Arts, Culture & Heritage; Education & Young People; Environment & Conservation; Health & Medicine; and Social Welfare & Community.

The Foundation also provides administrative services to four other charities, which are: the Schroder Charity Trust, the Charities Administered by the Kaiser Wilhelm II Fund, The Mallinckrodt Foundation and the German Christ Church London Charity.

THE ROLE

A hands-on role, with grant making and wide-ranging responsibilities!

The Grants & Administration Officer is integral to the smooth running of the Foundation’s Charities Office. They will manage a busy and varied workload, which includes being the first point of contact for enquiries into the Charities Office, liaising with the Trustees and undertaking a range of charity and grants administration. They will work alongside the Charities Manager to strengthen the systems, processes and policies in order to ensure maximum efficiency and effectiveness of the Charities. They will also have responsibility for the Schroder Charity Trust’s grant-making programme.

ABOUT YOU

The Grants and Administration Officer will be self-motivated, well organised and able to juggle a range of tasks, sometimes under pressure. You will need to be able to demonstrate excellent communications skills, good analytical and numerical skills and an aptitude for administration.

This post would suit a wide range of candidates but whatever your motivations, we would like to hear from you, particularly if you enjoy a variety of tasks and challenges, are a good communicator, have strong organisational skills, are a small team player, are flexible and a problem solver.

We value and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background. So, whoever you are, if you feel you have the skills and experience to do this role, we’d really like to hear from you!

Download the Candidate Information Pack.

The CSP is the professional, educational and trade union body for the 60,000 Chartered Physiotherapists, support workers and students in the UK; and one of the largest representative bodies in healthcare. We are proud to have been awarded the 2021 Best Companies One to Watch accreditation.

We have an opportunity for an experienced administrator to join our busy team and assist in supporting the Practice and Development Directorate. You will provide administration support to specific projects and core work within the directorate, as well as delivering front line services to CSP members and non-members, amongst other duties, in order to ensure that all administrative requirements are met.

With a proven administration background in a busy organisation and the ability to deliver an effective, high quality, customer-focused service to colleagues and members, you will have first class communication skills and a strong team ethic. Good time management, prioritising skills and attention to detail are also essential.

Our Values

At the CSP our goal is to create a culture which is characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA and reflect the expectations we have of ourselves and others. They guide what we do and how we do it to have the greatest impact for our members. Please click here for further information.

Based in our London office when restrictions lift with homeworking available (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps) or homebased.

Home-based with occasional meetings in Oxford/Warwickshire area or London

12 month fixed-term contract with likelihood of extension subject to funding.

During busy periods, flexibility to occasionally work additional (paid) hours would be useful.

We are an agile social enterprise looking for a Digital Learning Administrator to provide effective support across our digital learning portfolio, working specifically with the Digital Project Manager in our busy programmes team.

Working flexibly from home, you will play an important role in our small, friendly team helping us to deliver engaging and accessible learning courses via the PCI Academy, hosted on Talent LMS. Our partners include some very high-profile international NGOs, UN agencies and other organisations. Specifically, you will join a small programmes team made up of two Project Managers and a Head of Programmes who sit within a wider management / operational team. Your line manager will be the Digital Project Manager.  

This role will support a global portfolio of blended online learning courses aimed at primary healthcare practitioners. This will involve supporting existing courses, the development of new courses and assisting with the delivery of interactive online workshops. 

This is an exciting time to be joining PCI as we are rapidly scaling up our digital capabilities to deliver existing and new projects.  Whilst full training on the PCI Learning Management System will be provided, we are looking to appoint someone with prior experience. This is a great opportunity for someone looking to develop their digital learning support skills further or interested to work in international development. No international travel is foreseen as part of this role.

Job Description

1. Support Digital Project Manager to manage PCI’s Learning Management System

• Manage the helpdesk on the PCI Academy. This includes monitoring and responding to queries on a regular basis
• Support the Digital Project Manager to set up and manage branches and courses on the PCI Academy. This includes:
  • Collating and uploading resources
  • Testing the functionality of courses before they go live
  • Ensuring participants upload the correct documents (eg action plans, training logbooks)
  • Create templates for regular tasks eg workshop reminders
  • Sending updates/ reminders to participants
  • Managing the translation of course content with external translation companies   
  • Create participant accounts and provide other technical support to participants
  • Create certificates for all courses
• Support the Programmes Team to monitor and evaluate its online courses
  • Download user progress reports and test / evaluation results on a regular basis
  • Support with collation of results
• Ensure PCI Associates have the relevant access to the PCI Academy and know how to navigate and use the PCI Academy. This may include running mini-induction sessions
• Support the Digital Project Manager to keep up to date with the evolution of relevant digital technology to support PCI to deliver high quality digital courses

2. Live online workshops

• Provide support to PCI’s Clinical Associates in preparing and running live online workshops
• Set up, edit and upload recordings of live workshops (on zoom)

3. Online collaboration and communication platform (January – May 2022)

• Oversee the transition from Samepage to a new project management platform (including movement of documents) and support PCI to get set up on the new platform
• Provide support to PCI operations and clinical teams on the new project management  platform

Person Specification

Essential

1. Experience working with learning management systems / e-learning platforms or other content management systems
2. Experience of managing helpdesks
3. Excellent digital skills and aptitude for digital solutions
4. Good understanding of Zoom or other similar online conferencing platforms
5. Solid customer service skills and strong communicator
6. Fluent spoken and written English
7. Ability to multi-task and juggle competing priorities
8. Proactive and takes own initiative to support team working
9. Access to broadband internet for home-working
10. Efficient, organised, accurate record-keeper and good attention to detail
11. Excellent organisational skills and a demonstrable ability to work in a systematic and methodical way
12. You must have the right to live and work in the UK and actually be resident here.

Preferred

1. Experience with Zen Desk
2. Familiarity with Dropbox, SamePage, Wordpress (or similar and/or a quick learner)
3. Web development experience  
4. Experience of basic coding (HTML CSS)
5. Ability to work flexibly, including occasional evenings and weekends

Please note that this role is open to UK residents only. Please do not apply if you do not have the right to live & work in the UK or are not resident in the UK. We will not consider applicants who do not meet this criteria.

Equality Statement

PCI is committed to providing equal opportunities for all, irrespective of age, disability, marital or partnership status, religion/belief, working pattern, caring responsibilities, gender and gender identity, race and sexual orientation. We recognise the value of diversity and seek to promote this in all aspects of our work. We actively encourage applications from people of colour, those with lived experience in the settings where we work, and other under-represented groups.

About the Young Foundation

Connected, thriving communities are the foundation of our society. They keep us safer, happier, and healthier – more resilient and able to face shared challenges. Today, the Young Foundation’s mission is to enable the development of connected, more sustainable and stronger communities across the UK. We do this through amplifying the stories and lived experiences of people in our communities; using this to drive locally-led community action and enterprise. We use what we learn across different communities to spot national patterns of need and opportunity, then work with national partners to support new ideas to tackle those shared challenges. Bringing together our own – and other people’s – work, we are building a shared body of evidence, tools, and insight about how communities are taking action on the issues that affect them.

About the role

To provide professional administrative support to the Operations team including diary management for the CEO, minute taking for the Board and Committees, and HR and finance administrative tasks. Training and support will be provided if required for HR and Finance tasks.

Benefits: 25 days annual leave, plus bank holidays and 3 days off between Christmas and New Year’s.

For more information and how to apply, please visit our website. 

The closing date for applications is 9:00 am on 3rd November 2021.

The selection process will consist of a virtual interview and task. Shortlisted candidates will be informed by Monday 8th November 2021.

Please note we will only contact applicants after the closing date.

Interviews will take place on 11th and 12th November 2021 via video-call.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

We are looking for an admin assistant to support our Directors and the Legal and Policy & Advocacy teams.

The post holder will be expected to carry out the role via a combination of working from home and work in MRG’s office in London. Initially the work could be done largely from home but there may be periods when work responsibilities require work in the London office.

The job mainly involves:

• Collate presentable Council and Committee papers (4-5 per year), make travel arrangements (when we have physical meetings)
• Maintain records of Council and Committee membership, personal details
• Update Charity Commission and Companies House annually (in liaison with Director of Finance and Administration)
• Collate and supply evidence of MRG policies, systems and procedures to support due diligence processes when new statutory donors give for the first time
• Liaise with staff to ensure that MRG’s central bank of policies, guidelines and forms is maintained and updated regularly.
• Support periodic non-financial reviews of MRG performance or compliance (e.g. SIDA evaluation or Finnish systems review etc)
• Update MRG’s contact relationship management software with contacts and mailings, producing mailing lists (either using CRM or occasionally manually)
• Support the legal team with internal document management systems and related tasks.
• Support with the organisation of (online and offline) events: organising venues, equipment, invitations, mailing lists.
• Support for training events: organising selection, organising trainers / tutors (contracts, payments), organising venue, flight bookings, visa letters and other support, arranging translators/signers
• Adapt existing in-house materials and materials submitted by MRG correspondents globally for use on the website or social media
• Support the production of professional documents and legal submissions (PDF, Powerpoint, photo montages, and video and audio clips, including in electronic and hard copy format) for presentations, training, court submissions etc.
• Support staff to capture and present monitoring and evaluation data (including on log frames/flow charts)
• Support staff to generate contracts for suppliers, individuals and partners and process financial transactions and maintain complete in-house records of all activities, results and expenditure
• Supporting staff to quality control budgets and reports, liaison with finance team re auditor’s queries or to input into financial reports to donors
• Supporting staff to create accurate budgets for new project designs
• Take notes of external/internal meetings

If you are fluent in English and speak good French please read the job description attached.

Are you an experienced administrator, who enjoys working as part of a small team, and serving others?  We have the perfect opportunity for you to join our team, to provide administrative support to the Board of Trustees and Senior Leadership Team. 

As a successful applicant, you will provide administration and communication support via telephone, email and in person.  Your responsibilities will include communicating on behalf of team members; diary management; board meeting administration and coordinating travel arrangements, where required. 

To excel, you will need to be confident in building and maintaining relationships with those at all levels and will have a degree of flexibility.  Where required you may be asked to carry out project work or research as agreed with the Chief Executive Officer or Chief Operating Officer.  

You will be joining a registered Christian charity based in Oxford, with a collaborative working culture and welcoming atmosphere. We are a small, dynamic team going through an exciting period of transformation and development.

The key skills, qualifications, and competencies that we are looking for are outlined below (a more detailed list is included in the job description):

• Extensive and proven experience within an administrative role supporting senior staff including diary management, coordinating meetings, and arranging logistics.
• Significant experience in an office environment.
• High standard of literacy and written communication, with a high level of attention to detail.
• Experience of using standard office IT systems (Microsoft Office Suite).
• A team player with the ability to take initiative and work with minimal supervision, both independently and as part of a small team.
• Able to use a proactive, problem-solving approach to resolving issues where they arise.
• Highest levels of discretion, integrity and honesty.
• An active Christian that also identifies with the Charity’s statement of faith and whose conduct is in line with the complete authority of the Word of God.

Please note: as a result of our Christian ethos, this post is covered by a Genuine Occupational Requirement (GOR) under the Equality Act 2010. The successful applicant will be expected to be a practicing Christian with a mature faith and to clearly demonstrate a personal commitment to the statement of faith and values, as well as the mission, principles and practices of the charity.

You will also need to provide proof of your right to work in the UK as part of the application process.

Closing date: 11th November (Please note that we reserve the right to close the advertisement early should sufficient applications of suitable quality be received before this date)

About CAG

It’s an exciting time for CAG Oxfordshire as the network celebrates its 20th birthday, reaches almost 100 member groups, and is working to take community-led climate action to the next level in Oxfordshire.

As we plan more ambitious work to support community-led change in Oxfordshire, we’re looking for someone to lead the next stage of our development. We have doubled in size in under two years of operation as an independent co-operative, owned and steered by our member groups.

Find out More

We’ll be holding an Open Zoom session, where you can come along and chat with us about the Director role and find out if you think we’d be a good fit for you.

Join us at 12.30pm on Thursday 21st October here:

https://us02web.zoom.us/j/84686815841

The session will be co-hosted by the current Lead Coordinator (Director equivalent) and another member of our team. If you can’t join the session don’t worry, we’ll write up the questions and any answers we give and share them as a blog post on our website as well.

About the Director Role

The new Director will lead and coordinate our work. This includes managing our staff team in a way that keeps us developing more effective self-management practices over time. A key part of the role is ensuring we improve and deliver on our strategy and plans, drawing on the strengths and input of people across the organisation and our wider network. The Director will also develop new partnerships and income streams to grow our work; meeting the needs we can already see around us, and taking opportunities as they arise.

We are looking for someone who can work between three and five days a week.The role will be scaled appropriately according to the hours agreed with the new Director - there are more details on this in the recruitment pack. Some of the many benefits of the role include: flexible working hours, ability to mix home and office working, great colleagues and partners, pro rata share of 5 weeks holiday plus bank holidays, and the opportunity to make the role your own in many ways.

ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a UK rich in native woods and trees, for people and wildlife. The Trust aims to engage and inspire people about woods and trees to help us meet our vision of creating, restoring and protecting woodland. 

THE ROLE
Reporting to the Assistant to the Director of UK Operations, this key role will support our largely out-posted teams providing a high quality, wide ranging administrative support function facilitating effective use of corporate systems.  

THE CANDIDATE
Passionate about our aims, you'll have previous administrative experience from answering queries via email and telephone to booking events and managing calendars. This is a busy, hands on role, so you’ll need to be enthusiastic and proactive with a positive approach as well as being able to prioritise a busy workload. 
You'll be an excellent communicator and planner, with the ability to organise and manage a varied and busy workload. Flexible, positive and a problem solver, you'll also be discreet and able to manage confidential  information.

WHAT YOU CAN EXPECT
There’s no other organisation like the Woodland Trust. Whatever you do here you will be supporting our work to protect and enhance woods and trees. In return we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance and good holiday entitlement.

We are looking for a Membership Administrator to support our work to promote food science and technology for the benefit, safety and health of everyone.

As our Membership Administrator, you will play a crucial role supporting our members by maintaining member records, processing information, sending communications and information.  Our members will find you a delight to work with.  You will be a database whizz and be able to produce meaningful reports from our data.  We are updating our systems, so experience of working to improve an existing database system would be welcome.  You will have experience of membership or subscription-based processes.

You will also help run our financial activities – processing member transactions, issuing customer invoices, arranging to pay suppliers, reconciling transactions, and liaising with our accountants and auditors.  You will probably be familiar with Xero or another accounting package and Stripe payment platform.

We are a small team, so we all muck in to keep things running smoothly.

If you are interested in developing your membership and finance skills, join us to help put our ambitious plans to grow our membership into practise. 

Send us your CV and a cover letter - please ensure you have read the person specification. We will look at applications as we receive them.  If we think you could be right for the role, we will ask you to come in to meet us.

No agencies please.

Salary: £24-26K

Our office is based in Hammersmith, London W6, and regular attendance at the office is envisaged as COVID-19 restrictions ease.

We are the UK’s leading professional body for those involved in all aspects of food science and technology. We are an internationally respected independent membership body, supporting food professionals through knowledge sharing and professional recognition.

Our core aim is the advancement of food science and technology based on impartial science and knowledge sharing.

Our membership comprises individuals from a wide range of backgrounds, from students to experts, working across a wide range of disciplines within the sector.

We are a registered charity (no 1121681) and a company limited by guarantee (no 930776).

Are you a versatile immediately available Senior administrator or PA?

We are currently working with an International Membership Organisation to recruit an outstanding and detail orientated Senior Administrator.

This post offers the opportunity to work with the organisations global board, membership and staff team to provide excellent administrative support to further the organisations strategic objectives. The role encompasses a broad range of tasks including general office administration, organising meetings, supporting Committees, membership and financial administration.

You will play a pivotal role in establishing and maintaining office systems, liaising with members and also organising meetings and events. You will also provide diary management support to the Executive Director.

An eye for detail is essential as you will be supporting the fundraising team and accurately logging donations and ensuring that projects are up to date and within budget.

The organisation receives queries from their many members and you will assist with responding to general membership queries. Minute taking and assisting with the logistics of events, preparing agendas and assisting with the administration for some Board and Committee conference calls.

A candidate who is versatile, enjoys a challenge and variety, as well as being strong with IT/Tech would be ideal for this exciting opportunity.

If you are interested in this exciting opportunity, then please apply by sending a Word copy of your CV.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.