Administrative Officer Jobs in Westminster, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK based)
Salary: £29,450.00 per year (plus Inner London Weighting if applicable)
Length of contract: Fixed term until 31st March 2025
Hours per week: 37 (also available on a term time only basis - please include desired work pattern in your application)
Closing date: 24th June 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Children and Young People Training Coordinator role:
As Children and Young People Training Coordinator, the successful candidate will play an integral role in supporting the Children and Young People (CYP) team with the daily functions that are necessary to enable the CYP work (What Works and Expect Respect programmes) to run smoothly and includes the effective and strategic support for training structures by being the key contact for external coordination with schools and the assistance of training delivery. The successful candidate will be responsible for developing and running the effective implementation and maintenance of administrative structures, systems, and processes.
Key duties and responsibilities of the Children and Young People Training Coordinator:
- To act as the point of contact and reference for training officers, schools and other internal and external partners and customers
- To organise the timetabling, travel and logistics, materials and other relevant support to the ensure the smooth delivery of the programme.
- To ensure that payments, invoicing and purchases and expenses are accurately processed to always ensure financial accountability.
- To track the impact of the programme delivery and maintain accurate records that can support reporting to the Accountable lead, the board and to funders.
- To maintain the team’s risk register and ensure that data is stored and managed in line with GDPR and confidentiality.
- To support the service in any other way necessary within the parameters of the role.
What we are looking for in our Children and Young People Training Coordinator:
- Warm and personable.
- Strong analytical skills and problem-solving capability.
- Result oriented.
- Influence, motivate and communicate effectively with a wide range of people, inside and outside our own organisation.
- Committed to the best outcomes for children and young people.
Benefits of joining us as our Children and Young People Training Coordinator include:
- Generous Annual Leave: 25 days (with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days) + the usual 8 UK bank holidays + 2 additional days in March and August + 3 days of ‘end of year’ leave, bridging the gap between the festive holiday period and new year.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
Please ensure that you also complete the EDI form and send all completed paperwork to our Recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010.
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses is received.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- Please read our Single Sex Statement titled "Position regarding member services and direct services to survivors" on our website.
The client requests no contact from agencies or media sales.
About First Step Trust (FST)
FST was established in 1994 with the aim of providing access to work experience and salaried employment for people with severe and enduring mental health problems and other disadvantages. Over the years we have managed to adapt our service offer to meet the ongoing changes in funder requirements. We have achieved this by extending our offer to a wider group of long term unemployed people to include a range of practical work and office based work and good quality training courses.
Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.
In the run up to the pandemic we had 4 garages and Abbevilles. During the pandemic we lost 3 garages due to the loss of trade (Salford), the ending of a lease (Lambeth) and an agreed early termination of the lease in Bexley. We also lost funding for the Lambeth project March 2023 when our contract came to an end.
In addition to the pandemic, funders have increasingly been looking for projects that get people into work and then offer support to help them stay in employment. The Individual Placement and Support (IPS) is the preferred model for most funders.
Whilst IPS has it benefits it is not suitable for the group of people FST works with due to the levels of literacy / numeracy, low self-esteem, low self-confidence and other factors including low level or no formal marketable skills to offer employers. The majority of the FST workforce have been unemployed anywhere from 5 to 10 years or more; 44% have never worked. We also know that most find it difficult to engage with more traditional forms of learning e.g. college, when they first join us. Prior to joining FST 55% of workforce members had achieved Level 1/Foundation or below (41% have none).
In practice this means that IPS is not suitable for them as the type of work they are eligible for (shelf stacking, warehouse work etc.) does not pay enough to make the transition from welfare benefits viable. Furthermore there is a genuine concern about not being able to return to the same level of benefits if they are unable to stay in work.
The welfare benefit trap is well known and our response has been to focus on developing people’s marketable skills across a range of practical and office / finance work.
In practice it can take 2 to 3 years or more to help people overcome the issues they face in learning new skills and overcoming the psychosocial issues alongside the fear of losing welfare benefits. The results of this approach, however, are impressive with a core group of people moving (sustainably) on to salaried employment with FST or externally.
In more recent years we have shifted our focus to developing new ways of learning and accreditation using technology including Virtual Reality (VR) QR codes and other assistive technologies (SMaRT Pathways). These programmes are aimed at helping the FST workforce gain the skills they need to access well paid employment in sectors where there are severe skills shortages e.g. the automotive trades, construction and catering.
In addition to SMaRT Pathways there is FST’s SMaRT garage services. Our social enterprise based in Woolwich which provides MOT testing, vehicle repair and servicing to both private and commercial customers. It also provides learning opportunities and work placements for workforce complementing SMaRT Pathways training. The garage also offers opportunities to gain work skills in reception, customer service, parts ordering and other relative administration tasks.
FST’s main office, also based in Woolwich, offers work skill opportunities in finance, marketing, training and general administration in addition to delivering short course training programmes.
We also run 3 work projects in secure units in the North West offering work experience in catering, car valeting and delivering training courses.
About the role
The General Manager will play a pivotal role in overseeing all aspects of FST’s operations, including service delivery, human resources, outcomes governance and compliance, finance, and administrative functions.
Working closely with the CEO, you will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations across the organisation, while contributing to the strategic planning and growth of the organisation.
Working closely with the CEO you will lead the day-to-day internal operations and business activities to ensure the smooth running of FST. You will act as a strong team leader, who motivates and inspires a small team, fostering and supporting the CEO to champion a positive organisational culture.
Who are we looking for?
We are looking for someone with sound experience in a range of management roles including direct line management and senior management. FST is poised to grow and as we develop our capacity it is likely things will change and develop organically. As such the General Manager will need to be flexible in their approach to overseeing this part of our growth.
Whilst you don’t have to be an HR professional/expert or be qualified, we are looking for someone who has experience of managing staff in a supportive environment. This means that you will have some understanding of managing staff within an HR framework, finance and budgeting, team dynamics and the FST philosophy
We need someone who can demonstrate the ability to oversee the successful delivery of our services, both via funding contracts and our trading activities. You will also be involved in sourcing new business and the expansion of our existing customer base.
You will come with flexibility and adaptability to navigate the unique challenges and opportunities faced by a small organisation. Whilst this is a strategic role there will be times when the situation demands direct action. This is particularly relevant when developing and supporting the people who use our services (workforce) to develop their skills, confidence and work ethic.
You will be a strong, hands on line manager with the experience to make things happen, along with the ability to think strategically with a track record of taking a project from inception to conclusion.
Main duties and responsibilities:
- Oversight and management of day to day operations of all FST activities including staff management and support, budgetary management, health and safety, training and development of the workforce.
- Under the direction of the CEO, implement FST strategies, plans and processes.
- Manage and monitor finances, analysing income and expenditure against project budgets and produce reports as required.
- Ensure our social enterprises are commercially viable without compromising on the values underpinning FST.
- Ensure services are delivered in line with service delivery agreements and in line with FST’s vision and philosophy
- Developing and maintaining good relations with local community organisations, funders and referring agencies.
- Managing and monitoring outcomes to ensure funding contract requirements are being met.
- Ensure FST is compliant with Health & Safety, GDPR and other relevant legislation
- Work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board and CEO.
- Perform other tasks as reasonably required according to the needs of the project and FST.
Candidates will have:
- Demonstrable experience of all aspects of managing staff and operations, ideally within a smaller organisation.
- Experience of implementing strategies, policies and procedures.
- Awareness of the demands of operating within a trading environment where commercial standards are applied.
- Excellent administrative skills.
- Understanding of and commitment to diversity, equality and inclusion
- Demonstrable organisational skills
- Excellent communication skills.
- Excellent knowledge of MS Office programmes, Internet Explorer and Social Media.
- Commitment to equal opportunities principles and practice.
- Understanding and commitment to the values, principles and approach of FST.
The client requests no contact from agencies or media sales.
Operational Support Coordinator
Salary : £15,000 for a 3 day week
Facing the Future is a Samaritans service offering peer support groups to people bereaved by suicide. Since transferring the groups online in February 2021, we have supported over 800 people who have experienced loss by suicide. The team of facilitators has grown in that time from 15 to nearly 100 from all over the UK and Ireland. To help us move forward, we are looking for an empathetic individual strong on attention to detail and IT skills to be our Administrator. This role is designed to give operational support to the service, the volunteer leadership team and to our volunteer Facilitators and Supervisors as we work together to deliver our mission that no-one should have to face this isolating bereavement alone.
The responsibilities of the role are many and varied and will suit someone who is comfortable with managing a variety of tasks simultaneously. Responsibilities include managing our confidential databases, and the processes involved in setting up groups for those people on our waiting list, managing communications to group participants and to Facilitators, and supporting our training programme .
This is a part time remote working role with support from the team at Central London Samaritans.
The successful candidate will be a good communicator who is highly organised and remains calm under pressure. Importantly they should be able to manage change as we will be transferring our current systems over to Salesforce. Good listening skills are essential.
For a detailed Job Description, please download the supporting document attached to this summary.
Closing date for applications will be 17.00 hrs Monday 24th June.
Interviews will take place on Zoom, and are expected to be during the period June 26th to 30th
The client requests no contact from agencies or media sales.
A Partner in Education (APIE) is a small charity established in 2009 to support education development in Rwanda and make a positive difference to children’s futures. APIE has developed teacher training programmes in Early Childhood Education and Education for Positive Peace. We also collaborate closely with our partner school, Umubano Academy, which has become a centre of excellence for teaching and learning, as well as a beacon school for peace in Rwanda.
We are looking for an Operations and Communication Manager who is passionate about making a positive difference to the lives of children in Rwanda to join our small, dedicated team. The post holder will work remotely full time, with occasional in-person meetings and the opportunity to visit our projects in Rwanda. This UK based role is at the centre of our small international charity and has two significant parts:
i) Managing the general administration and operations of APIE in the UK, including systems for governance, communications, finances and compliance.
ii) To deliver our internal and external communications strategy, write and disseminate publicity material, and respond to inquiries from the public and media.
Please see the attached job description for further information.
Benefits:
● Flexible working hours considered
● Opportunity to visit our projects in Rwanda
● 30 days annual leave in addition to public holidays in England and Wales
Application:
Please send your condensed CV (2x A4 pages maximum) and a cover letter detailing your skills and experience to the email provided in the attached document, with the subject title ‘Operations and Communications Manager’ by the 24th of June.
Applications without a cover letter will not be considered.
● Shortlisted candidates will be invited to a remote interview. Interviews are likely to take place in the first week of July
● Start date as soon as possible but flexibility available
● Two full references to be supplied prior to appointment
The client requests no contact from agencies or media sales.
Are you a reliable, flexible and proactive Executive Assistant wanting to work with an amazing organisation?
We are proud to be partnering with a great national organisation that empowers young people. They support them by providing free training courses and programmes to boost their career prospects. They are looking for a temporary Executive Assistant to provide administrative support to the Chief Executive, Board and wider leadership team on a full-time basis (35 hours a week) for 2.5 months.
Offering hybrid working (up to 2 days a week in London office).
This role involves working with a wide range of internal and external stakeholders from different backgrounds.
Working closely with senior management team, you will provide comprehensive administrative support to the Chief Executive, Board and wider leadership team. You will support the CEO, including email and diary management, organising meetings and making national and international travel arrangements. You will support Board and Governance meetings, including assisting with the preparation of agendas, producing meeting papers and taking minutes of meetings. You will also handle a range of conflicting priorities and support projects. You will ensure the smooth running of the office by supporting the Office Manager and provide ad hoc support to other senior members when required.
This role requires extensive experience of providing operational and administrative support to senior directors and use of a wide range of skills, including but not limited to attention to detail, prioritisation, problem solving, multi-tasking, verbal and written communication and time management skills. The successful candidate will be a committed individual with exceptional interpersonal skills, who is highly organised, proactive and a proficient user of Microsoft Office Suite Programmes. They will also possess the ability to maintain confidentiality and exacting standards.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
The Programme Manager role
Due to the expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.
You will be managing and developing skills and employability programmes designed in partnership with industry. With support, from your team and colleagues, you will ensure TTF educational programmes are successfully delivered from conception to evaluation. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions.
What you will be doing
- Management of multiple projects and events
- Team management (experience of line managing direct reports)
- Use systems and administrative processes
- Building exceptional relationships with partners, teachers and volunteers
- Evaluation and reporting
To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for.
Job details
- £35,000 salary (pro-rata for part time)
- Full or part time opportunity (min 4 days a week)
- Hybrid working
- 28 days holiday + bank holidays
- Training budget
And if you join our team, you can expect to receive feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
Hybrid working
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.
A cover letter is optional instead of completing the application questions. While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths.
In your cover letter consider telling us your skills, experience or approach to the headings and activities we’ve outlined in ‘Key Responsibilities'. Then tell us about how you meet the person specification.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.
![The Talent Foundry logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/rslryxtr5bi_2024_05_29_08_32_58_am.jpg)
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![The Talent Foundry - intensive connections programme in Tees Valley.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/the_talent_foundry_intensive_connections_programme_in_tees_valley_2024_05_29_08_32_27_am.jpg)
![The Talent Foundry - careers programme.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/the_talent_foundry_careers_programme_2024_05_29_08_32_27_am.jpg)
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The client requests no contact from agencies or media sales.
This is a pivotal role at Physics Partners, which will enhance our support for physics teachers nationwide, particularly non-specialists. We are seeking a dynamic and proactive individual to lead the improvement of our professional learning for teachers of physics.
Reporting directly to the Chief Executive Officer, the Education Director will oversee the training content and serve as a key member of the executive team, contributing to strategic planning for the organisation. This role is critical for reviewing, enhancing, and innovating our current support.
The ideal candidate will be a strong communicator and team player with a background in physics education. Given Physics Partners' agile nature, you must be comfortable working remotely and adaptable to changing requirements.
The client requests no contact from agencies or media sales.
The HR Manager will be responsible for leading the delivery of the Human Resources function of Bromley Mencap ensuring that we recruit, retain and develop a diverse, motivated, and skilled workforce.
This new role will play a key part in strengthening the infrastructure of the charity as we develop further, supporting staff and inputting into strategies that focus on well-being, equality, diversity and inclusion, reward and recognition, and learning and development, to ensure employees across the organisation have the skills, resilience and resources they need to carry out
their work.
Directly reporting to the Chief Executive, the HR Manager will support the smooth running of the Human Resources function and the management of effective and confidential administrative systems and processes to deliver day to day HR services.
The HR Manager will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure, and act as first point of contact for HR related queries, seeking support or signposting to third party employment law advisors as relevant.
Application packs with full details are available on our website.
Closing date: Thursday 11th July 2024.
Interviews: Tuesday 23rd July/Wednesday 24th July 2024.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prioritising tasks, meeting deadlines and opportunity to be part of a small, dynamic team, the Executive Assistant plays a key role bringing department leads together, developing papers and information for Trustees, liaising with the research community, supporting the fundraising team in their daily tasks and ensuring the highest level of accountability in the Governance of the charity.
The role has a number of areas to fulfil: supporting research, supporting the fundraising team and supporting the Chief Executive to help the charity achieve it's ambitious operational strategy, alongside achieving it's aim of finding the cause and a cure for multiple system atrophy.
MSA Trust is a UK and Ireland-wide charity, supporting people with a life-limiting rare neurodegenerative disease. It has home based staff around the UK and a small office in central London. Your role will be pivotal in supporting the CEO and senior team to undertake their roles.
Candidates must supply a covering letter of not less than 250 words, outlining how they can meet the job spec. Candidates must also be prepared to supply 2 referees if they are invited to interview and to being documents to confirm their right to work in the UK
The client requests no contact from agencies or media sales.
Exciting opportunity! Are you ready to shape the future? Our client's dynamic engineer-focused membership organisation is seeking a proactive Registration Schemes Manager. Lead the administrative team, manage registrations, maintain high service standards, handle audits, and serve as Secretary to the SER Board. Be part of an exciting, engineer-focused community!
Role: Registration Schemes Manager
Organisation type: Membership Organisation
Salary/rate: £21.98 - £24.73 per hour
Working arrangements: Hybrid working
Location:London
Employment type: 3 months approx. Immediate Start!
About the role:
As the Schemes Registrations Manager, you'll oversee and manage the SER administrative team, manage the registration process for individuals and firms, and ensure high service standards. You will handle audits of Approved Certifiers and Bodies, liaise with relevant regulatory bodies, and work with the DCEO. Additionally, you will serve as Secretary to the SER Board.
As the Schemes Registrations Manager you'll:
- Lead and manage the SER administrative team.
- Assist the Compliance Executive and coordinate with the Chair of the Registration Boards to assign audits for certifiers and approved bodies.
- As Head of Certification, work with the Lead Auditor to finalise audit outcome notifications and correspondence, including suspensions or terminations of membership.
- Oversee the assignment of mentors when deficiencies are identified.
- Manage the resolution process for projects identified during audits as potentially non-compliant with Building Regulations.
- Maintain a strong relationship with the Board of Directors' Chair.
- Prepare and send meeting agendas and papers, ratification lists, audit recommendations, and communications regarding suspensions.
- Compile and report scheme statistics to the Registration Boards
- Ensure all administrative processes comply with regulatory timeframes, including membership applications, renewals, and appeals
- Handling complaints, disciplinary actions, and appeals regarding members' conduct
- Interact with all current and potential members of the Certification Schemes
- Engage with members of the SER Board and Audit Pool.
Key requirements and experience:
- Knowledge of complex workflows and non-financial audit and compliance processes
- Overseeing/managing a certification scheme or similar gained in a membership body or regulator
- Managing an audit process through to delivery of outcome and providing support where targets have not been met.
- Working within a Board structure and delivering secretariat services, working with Chair to prepare agendas, produce minutes, letters and report writing.
- Managing and supporting a small team
- Managing stakeholders.
- Preferably some experience of a registration scheme
The successful candidate:
A candidate who possesses a comprehensive understanding and background in non-financial audit and compliance operations. The ability to quickly assimilate and perform effectively is a critical requirement for this position. Outstanding communication skills, capable of articulating complex information with clarity and precision both verbally and in writing. A keen eye for detail and a commitment to accuracy are vital, as is the capacity to evaluate both personal work and that of others critically. The role requires a flexible and inventive individual who can seamlessly lead a compact team, fostering collaboration across various departments and with key stakeholders. Proficiency in Microsoft Office applications is required.
To apply for the Registration Schemes Manager role, please reply and upload your CV quoting reference 81217SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with the Royal Opera House.
The Development and Advocacy Department are looking for a Philanthropy Coordinator to join the team. This is a growth role which is testament to the dynamism in our philanthropic endeavours and the continued need to supplement our income through the relationships with our supporters. This is a pivotal role within the team, and you will be able to learn about the full range of activities undertaken by the Philanthropy Managers. You will have a varied workload including correspondence, meticulous diary management, planning for and issuing invitations to events, following up on arrangements and assisting at fundraising events. This is a fantastic opportunity for a skilled administrator who is looking to grow and develop their career in a sector leading Philanthropy Team.
This role will suit a candidate who is a strong team player, happy to pitch in and support with a variety of tasks as required. You will be able to work both independently and as part of the wider team, showing initiative but also taking direction. You will be a confident communicator who can deal with people at all levels.
Please note, this role may be known in other organisations as: Fundraising, Development, Supporter Administrator/Coordinator.
A full job description and ROH information pack is attached below.
Closing date for applications: 8am, Thursday 27th June 2024
First stage online interviews will be held w/c 1st July 2024
Applicants must have work authorisation for the UK.
The client requests no contact from agencies or media sales.
Training and Education Lead
We are looking for two Training and Education Leads to work for an exciting organisation, one permanent and one parental cover (6 months).
Position: Training and Education Lead (two positions)
Location: London/Hybrid
Salary: £30,000 - £31,500 per annum (pro-rated for parental cover)
Hours: Full-time
Contract: Permanent and 6 months parental cover
Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.
About the role:
We have two events-based roles to support our training and development courses. These courses are delivered either face-to-face or hybrid and are often delivered by a team of the organisation’s members. We use tools such as WebEx, MS Teams and Slido to support the delivery. There is an agreed schedule for the rest of 2024 for our public (open) training plus some bespoke, in-house training to be agreed upon with clients. There will also be additional in-house training to be secured for the remainder of 2024 and the first part of 2025.
The role holders will work within our professional development team, headed up by the director of professional development. They will report directly to the director and work alongside other team members to deliver an effective apprenticeship programme.
Our working pattern is hybrid, with attendance in the office expected for three days per week, including every Wednesday. You may also be expected to attend events across the UK and overseas.
Key responsibilities include:
- Support the course working parties including the production of agendas and minutes
- Create booking pages via iMIS and make them live when approved.
- Manage bookings and respond to queries.
- Prepare and distribute course information, delegate packs, learning materials and handbooks as required.
- Organise and attend volunteer Working Party meetings as required.
- Negotiate contracts, attend site visits where needed and finalise contracts.
- Liaise with suppliers, delegates and speakers to ensure all final details are communicated.
- Process bookings via iMIS, including sending booking confirmations.
- Respond to queries from delegates and potential delegates such as queries on their course or programme and progress.
- Ensure that accurate and complete records of attendance and progress are maintained.
- Ensure delegates' and speaker needs are met before and after the course.
About you:
To be successful in this role, you will need experience managing events (face-to-face and hybrid) including liaising with speakers and managing the technology. You will be able to work with colleagues to identify and contact potential speakers. You will also be able to manage the budget for the course delivery. To be successful at the organisation, you will need to be able to work in a small team, be flexible in accommodating changing priorities and thrive in an ever-changing environment.
You will also bring with you the following skills and experience:
- A qualification or experience in event and/or learning management
- Experience in managing the delivery of courses and training programmes including course agendas, delegate and speaker support and course administration
- Strong planning and prioritisation skills with the ability to multitask
- Excellent oral and written English
- Excellent Customer Service skills
- Excellent organisational and administrative skills including record-keeping and attention to detail
- Basic financial awareness and understanding for example working to a budget and controlling costs
- Suitability to work with apprentices and vulnerable people including acceptable DBS record
- General IT skills including MS Office (e.g. Word mail merges and Excel reporting). An aptitude for learning new software/portals and experience with customer databases such as iMIS, webinar and eLearning platforms will be an advantage
How to apply:
Applicants are invited to submit a cover letter explaining why this role is of interest and setting out details of your current/most recent position, including a brief description of your duties and responsibilities, start date, current salary and notice period. You should also send in a CV with details of your educational and professional qualifications and employment history, giving details of your responsibilities and the experience gained.
You must indicate in your cover letter how you adhere to the criteria set out in the specific duties and responsibilities of the post and competency specification, referring to evidence presented in the curriculum vitae.
About the organisation:
The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients. They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.
They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.
Other roles you may have experience in could include Events Management, Events Supervisor, Meeting and Events Manager, Education Lead, Training Lead, Education and Training Manager, Training and Education Manager, Resource and Evaluation Manager, Training Officer, Monitoring and Evaluation Officer, Impact Manager, Monitoring and Evaluation Learning Specialist etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a motivated business manager who is committed to improving health outcomes for children and young people and reducing health inequalities. The successful candidate will provide exceptional organisational, financial, & business support to continue to grow the organisation.
SAPHNA is a professional organisation and charity established in 2006. We are the voice of school and public health nurses across the UK, and the Crown Dependencies. Our mission is to achieve equality and excellence in school nursing practice leading to improved health outcomes and reduce health inequalities for all school aged children, young people and their families and communities.
We strive to take forward the Public Health agenda by working in partnerships to influence health, care policy, and support the workforce, for the benefit of children and young people and the communities where they live and learn.
The initial contract is 12 months fixed term with a view to extension. There will be a 3 month probational period.
24 hours per week, £33,000-35,000 pa, pro rata and depending on experience. Pension included.
The role is home based with ability and willingness to travel across UK when required. Flexible working hours to be agreed and to meet the needs of the organisation. Holiday allowance is 25 days per annum pro rata plus bank holidays.
Main Responsiblities:
- Supporting the Professional Officer in managing finance, human resources, risk management, quality, operational change, board activities and business planning for the organisation.
- Providing programme management support for SAPHNA bidding, budget, invoicing, and contract management processes.
- To support the development and delivery of SAPHNA business planning and prioritisation, including horizon scanning and creating business cases and new opportunities for income generation.
- To support the Professional Officer in ensuring all the organisations charitable obligations are met.
- To support the Professional Officer and SAPHNA team as required in any other related work- streams.
- Line manage the administrator assistant and have organisation oversight and governance responsibilities of the office based processes.
The SAPHNA is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.
To achieve equality and excellence in school nursing practice leading to improve health outcomes & reduce health inequalities for school aged children
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week (full-time)
Annual Leave: 28 days per annum, excluding bank holidays
Location: Hybrid working (Barnet / Brent and homeworking)
CB Plus is seeking to recruit a talented and creative Director of Strategic Development to join its newly formed Director’s Group. The post holder will take responsibility for overseeing corporate performance, leading on fundraising and supporting the development and implementation of our strategy. We seek a sharp, dynamic, and experienced individual to join our team. The Strategic Development Director will be responsible for implementing the strategic vision of CB Plus through their role in corporate performance, development and fundraising. The successful candidate will be well networked in the charity sector, an experienced fundraiser, an effective presenter, and devoted to our mission.
Please see the job description for further information about the role.
Interviews will be held via Zoom
Closing date for applications - Monday 24th June 9am
Please send your CV, with a covering letter explaining how you meet the requirements of the person specification
The client requests no contact from agencies or media sales.
Title: Head of Operations
Contract type: Fixed term, maternity cover (July 2024 – May 2025)
Hours: 0.8 FTE (4 days per week)
Salary: £46,400 (£58,000 FTE)
Reports to: CEO
Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance)
MAIN PURPOSE OF THE JOB:
As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.
This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable. The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives. Exemplary communication skills and the ability to manage multiple priorities are essential.
MAIN DUTIES:
1 PROPERTY AND BUILDING MANAGEMENT
Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers. The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc.
The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.
The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome. The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment.
The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee.
2 LEASES, INSURANCE, LEGAL, RATES AND LA
With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council. The HOO will report on such matters to the Property committee of the Board.
Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives.
Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences.
The HOO will oversee all insurance requirements and ensure that terms required are met. The HOO will oversee legal compliance issues in collaboration with the CEO and as directed.
The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself.
3 COMMERCIAL EVOLUTION AND PROJECTS
The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan. The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces.
The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.
4 LIVE EVENTS
The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.
The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.
5 YOUTH AND COMMUNITY
Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner.
6 IT and DATA MANAGEMENT
The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities.
The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.
7 DATA AND GDPR
The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.
The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.
8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR
The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function.
The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters. In association with the CEO and Financial Controller, the HOO will manage and record annual leave.
The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community.
The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.
The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO.
The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.
Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.
The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees.
The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget.
9 DIVERSITY AND INCLUSION
In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion. This may include managing new and existing initiatives, updating policies and undertaking formal reviews. The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo).
10 COMMITTEES AND BOARD
The HOO will provide a support role to the CEO on preparation of Board papers and reports. The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support. The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.
11 CEO DEPUTISATION
The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair.
PERSON SPECIFICATION
Essential knowledge, skills and experience
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Substantial experience in a similar role with senior responsibility for all aspects of operations
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Sound expertise in property management and building management
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Excellent organisational skills including effective planning, prioritisation, risk management, and reporting
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Good financial management skills: budget setting, control, monitoring and resource management
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Events management skills and experience
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Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery
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High-level people management skills, experience of managing a team, and knowledge of sound HR practices
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Experience of working in a charity or social enterprise and working with a Board of Trustees
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Strong written and verbal communication skills
Desirable knowledge, skills and experience
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Knowledge or experience of craft, design, fashion and/or the wider creative industries
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Experience of building commercial or community/creative partnerships
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Experience or knowledge of fundraising
Essential qualities and attributes
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Demonstrable commitment to equality, diversity and inclusion
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Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity
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First-class attention to detail and high standards of professional conduct
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Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate.
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Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.
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Self-starter with an ability to work positively as part of a small team
Applications due by: Midnight, 30th June 2024
First Interviews (online): Tuesday 9th July 2024
Second Interviews (in-person): Monday 15th July 2024
The client requests no contact from agencies or media sales.