Administrative support officer jobs in forest gate, greater london
Summary
WE ARE SEEKING A POLICY OFFICER
About the Department/Role
The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right.
The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA.
The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST).
The Church of England seeks a committed and collaborative Safeguarding Policy Officer to join the National Safeguarding Team. This role is central to developing, revising, and implementing national safeguarding policies that protect and support all members of the Church community.
Working closely with Safeguarding Policy and Development Leads, you'll ensure policies are grounded in academic research, aligned with legislation and canon law, and informed by survivor experiences and Church-wide learning.
- Co-manage the development and roll-out of safeguarding policies, codes of practice and guidance
- Collaborate with stakeholders, including survivors, bishops, Diocesan Safeguarding Officers, and Church bodies
- Ensure policy relevance across dioceses, parishes, cathedrals, religious communities, and theological institutions
- Lead the coordination and improvement of the safeguarding e-manual
- Engage with NCIs departments to embed safeguarding policy into wider initiatives
- Support the NST's learning and review cycle to refine policies over time
- Represent survivor perspectives within policy, training, and quality assurance activities
- Provide briefings and respond to safeguarding queries from Church bodies
- Take ownership of non-legislative content creation related to safeguarding
Key role requirements
- A basic DBS check will be required as part of our pre-employment checks.
- This is a hybrid role, and working arrangements can be discussed with the hiring manager.
- Please note: This is a fixed-term opportunity, and we are seeking to appoint three candidates across the following contracts:
- 1 position: 2-year fixed-term contract
- 2 positions: 15-month fixed-term contracts
You will need to be/have:
To thrive in this role, you'll bring a unique blend of analytical skill, emotional intelligence, and commitment to safeguarding excellence. Below are the essential and desirable qualities we're looking for:
- A degree is not required for this role; however, the candidate will need to evidence at least 5 years of relevant experience in a similar field
- Strong written communication, able to tailor content for diverse audiences
- Skilled in analysing complex and conflicting information and distilling it into clear policy or guidance
- Confident working collaboratively across internal and external partnerships
- Able to lead and facilitate stakeholder groups to achieve outcomes
- Able to build trusted relationships with varied stakeholders, including survivors and Church colleagues
- Ability to communicate sensitively and effectively with individuals from all backgrounds, both written and verbal
- Experience in producing clear, effective policy and guidance for a range of audiences.
- Knowledge of national safeguarding legislation, statutory guidance and policy (e.g. Children Acts, Care Act, Working Together, criminal justice legislation), both current and historical, as relevant to non-recent abuse.
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
External Interviews will take place on 15 & 16 September 2025.
Job Title: Senior Grant-making Officer
Salary: £34,000–40,000
Hours: Full-time (40 hours/week)
Location: Central London / Hybrid (1-2 days in office per week)
Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.
Benefits:
5% employer pension contributions,
£600 per year mental wellbeing support,
Enhanced parental leave (4 months full pay + 2 months at 50%)
Annual allowance for professional development and training
About Us
GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.
Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.
GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.
Our grant-making process follows a rigorous framework of consultation, due diligence, and vetting. It is overseen by our Grant-Making Advisory Panel, composed of LGBTQI activists from the Global South, and governed by our Board of Trustees.
In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.
Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.
About the Role
Grant-making is central to GiveOut’s mission of growing giving to support LGBTQI human rights activism globally. As Senior Grant-Making Officer, you will play a pivotal role in shaping and delivering our grant-making programme, ensuring we effectively channel resources to LGBTQI activist organisations worldwide.
Bringing a passion for and knowledge of international LGBTQI human rights, you will have the opportunity to deepen your skills in grant-making, gain insights into LGBTQI human rights movements worldwide, and build meaningful relationships with LGBTQI activists and organisations across the globe.
Key Responsibilities:
-
Sector Expertise and Insights
-
Stay informed about developments in the LGBTQI movement and global LGBTQI rights.
-
Undertake occasional international travel to strengthen relationships and deepen understanding of partner activities.
-
-
Donor and Grant Partner Engagement
-
Build and maintain strong relationships with grant partners through regular communication and engagement.
-
Capture and share evidence and success stories from grant partners to engage and inspire GiveOut’s supporters.
-
Collaborate with colleagues to feed grant-making insights into impact reports and donor communications.
-
Represent GiveOut’s grant-making programme externally at events, including occasional evening engagements.
-
Coordinate logistics for grant partner engagements, including developing itineraries, supporting travel arrangements, and ensuring smooth communication with donors and other stakeholders.
-
-
Grant-Making Strategy and Programme Implementation
-
Help shape the design and execution of GiveOut’s grant-making programme
-
Ensure GiveOut’s Grant-Making Policy and guidance remain up to date with best practices in grant-making and is responsive to the needs of the global LGBTQI movement.
-
Work with the Grant-Making Advisory Panel (GMAP) to identify and assess new grant partners, and coordinate annual GMAP meetings.
-
-
Grant Portfolio Development and Management
-
Develop an annual portfolio of grants, balancing renewals and new partnerships, and collaborate with the Executive Director to present to the Board for approval.
-
Conduct due diligence on grant partners, draft grant agreements, and manage payment processes.
-
Monitor and evaluate partnerships, coordinating narrative and financial reporting to track progress and impact.
-
Maintain and update the grant partner database to ensure accurate and up-to-date records.
-
What Success Looks Like
-
Strong, trusting relationships with existing and prospective grant partners.
-
A diverse and impactful grant portfolio that excites and inspires GiveOut’s supporters.
-
Robust due diligence processes and effective monitoring and evaluation practices.
-
A respected organisation with deep expertise in the global LGBTQI movement.
-
Engaging stories and evidence of impact that are shared effectively with donors and supporters.
-
An up-to-date, accurate grant partner database.
Essential Skills and Experience
-
Proven experience in grant-making or a related field such as social impact and development work, research and policy advocacy or program funding and administration within NGOs, government, charities or foundations.
-
Demonstrated commitment to or connection with the LGBTQI community.
-
Knowledge of global developments in LGBTQI rights and advocacy.
-
Proven experience in building and maintaining relationships, with excellent interpersonal and communication skills.
-
Exceptional organisational and project management skills, with the ability to manage multiple priorities effectively.
-
A proactive, motivated, and results-oriented approach, with a strong work ethic.
-
A collaborative team player who actively contributes to a positive, inclusive, and high-performing organisational culture, aligned with GiveOut’s vision and values.
Desirable Skills and Experience
-
Strong understanding of grant-making theory, processes, and best practices.
-
Experience with grants management databases and tools.
-
Experience monitoring and evaluating grant-funded programmes.
-
Undergraduate degree or equivalent qualification in a relevant field.
-
Familiarity with Google Workspace tools (e.g., Docs, Sheets, Drive).
Why Join Us?
At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.
Application Process
Applications close on 11th September 2025. GiveOut is an equal opportunities employer.
We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring that they have more of the resources they need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Plumstead Community Law Centre is a free specialist legal advice charity located in central Woolwich in South East London. We provide specialist legal advice and advocacy in the areas of immigration, welfare benefits and employment People can access our services via telephone or email, and through the Advice Hub outreach services we attend in local community centres. In 2024 over 1,400 local people accessed our advice and representation services, resulting in a range of financial and non-financial benefits.
Towards the end of 2024, we moved away from a collective model towards a functional management structure. We appointed an Interim CEO from the staff group and expanded our trustee board's size and expertise.
This Managing Director and Senior Solicitor role involves assuming the charity’s management from our interim CEO, who has established strong systems and secured new funding for the further strengthening of the charity. Our strategic plan includes improving our legal practice management with a view to obtaining a quality mark and securing an immigration legal aid contract. We anticipate securing further funding to expand our services, to support more people in need in our community.
We are looking for an enthusiastic, experienced solicitor who has a track record in supervision and management. Although the job description is wide ranging, support will be given through further recruitment of administrative support.
The Law Centre Managing Director and Senior Solicitor (“MD/SS”) is responsible for all aspects of the day-to-day operation of the Law Centre. Working within appropriate delegations from the Board, the post holder ensures that the Law Centre provides quality assured services that meet its charitable purposes. The MD/SS ensures that issues of risk and compliance are properly managed and that the Centre is an exciting, innovative and enjoyable place to work. The MD/SS ensures that the Centre operates within budgets set by the Board and 2 that it offers value for money. The MD/SS must ensure that legal, regulatory, grant, contractual and other relevant requirements are met and that the Centre continues to be relevant to its community.
The client requests no contact from agencies or media sales.
Exciting opportunity for a Programme Officer – make an impact today.
Anna Freud is seeking a Programme Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a collaborative culture with strong links across Anna Freud and University College London. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
You will play a key administrative Postgraduate Studies department within the Education and Training Division, supporting the delivery of UCL-accredited postgraduate programmes. Based in a hybrid work environment, you will provide comprehensive administrative support across all stages of the student life cycle - from admissions and enrolment to assessments and graduation. Key responsibilities include maintaining student records, coordinating teaching days and events, liaising with internal and external stakeholders (including UCL), ensuring compliance with regulations, and enhancing the student experience.
What you’ll bring
Essential skills and experience:
- Proven experience in programme or course administration within higher or further education settings;
- Strong interpersonal, verbal, and written communication abilities, with a diplomatic and professional approach;
- Ability to work accurately with large volumes of information and manage competing deadlines independently;
- Confident user of Microsoft Office and quick to learn university-specific systems and online teaching tools (e.g., Zoom, Teams);
- Able to work both independently and collaboratively, with a strong commitment to high-quality service and student experience.
Key details
Hours: Part-time job-share (14 hours per week): Wednesday and Thursday, 09:00-17:00. Flexible working is possible.
Salary: £31,366 FTE per annum, plus 6% contributory pension scheme.
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract type: Fixed-term, 8 months (maternity cover).
Next steps
Closing date for applications: midday (12pm), Monday 18 August 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 22 August 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely in week commencing 1 September 2025.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 400 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. The majority of our key client relationships are with local councils, so a knowledge of how they operate would be very useful.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for under-resourced students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you!
Key Responsibilities:
-
Client Acquisition and Relationship Management
-
Proactively seek new business opportunities within assigned regions to grow the client base.
-
Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
-
Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
-
Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams.
-
Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity.
-
-
Strategic Planning and Development
-
Collaborate with Senior Leaders to develop strategies for client retention and growth.
-
Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
-
Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
-
-
Performance Monitoring and Reporting
-
Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
-
Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
-
Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
-
Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis
-
Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data
-
-
Team Management and Support Coordination
-
Lead, mentor, and manage junior members of the team focused on bid application writing, tender management, and client-related administration.
-
Support direct reports in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
-
Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
-
Work with other area leaders, such as our ‘Allocations’ and Recruitment teams to ensure we can fulfil referrals
-
Foster a strong working relationship between the Partnerships team and Recruitment, to ensure our application strategy is informed by tutor availability.
-
-
Bid Management and Process Improvement
-
Oversee the preparation and submission of tenders and bid applications, working closely with administrators to ensure high-quality and timely submissions.
-
Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
-
Report on bid submission performance, review client feedback to continuously improve.
-
Essential Skills and Experience:
-
Detailed knowledge of the UK Education Sector.
-
Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
-
Proven track record in client relationship management, with experience in sales or partnership development roles.
-
Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
-
Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
-
High level of empathy and commitment to supporting under-resourced and underserved communities.
-
Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
-
Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
-
Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
-
Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.ed
Desirable:
-
Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
-
Competitive salary
-
Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
-
Flexible, hybrid work environment with regular opportunities for in-person client engagement.
-
Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
-
Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
The client requests no contact from agencies or media sales.
Are you looking to make a difference to children and young people’s lives? We want to hear from you.
Anna Freud is seeking a Research Project Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
This is an excellent opportunity to work across a large, thriving research team focusing on applied research for real-world settings around children’s mental health and wellbeing. You will have exposure to and gain insight from a range of expertise and research techniques, large scale, real-world research and knowledge mobilisation to inform practice. We offer a collaborative and motivational working culture with strong links across Anna Freud and University College London.
We also offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
Working in the Applied Research and Evaluation division, you will focus on mental health and wellbeing initiatives in local authorities and services. Key projects include income support for families in social care, strategies to reduce youth crime and violence, and mixed-methods research in child mental health, particularly in schools. Responsibilities involve driving forward project recruitment periods, coordinating project meetings, ensuring project documents are accurately and appropriately stored, and liaising with schools as the main point of contact.
What you’ll bring
You will be passionate about health or social sciences, and demonstrate experience supporting ethical research and engaging with vulnerable populations.
Essential skills and experience:
- Experience of working in education and other similar settings that provide mental health services for children and young people;
- Experience engaging with children, young people, and families who may be vulnerable or at risk, with sensitivity and professionalism;
- Experience briefing and monitoring stakeholders on project documents;
- Strong attention to detail, and ability to work effectively within a research team to manage communications, document processes, and contribute to shared project goals;
- Strong planning abilities across multiple projects and excellent communication skills for diverse audiences.
Key details
Hours: Part-time, 28 hours per week. Usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £34,611 per annum FTE, plus 6% contributory pension scheme.
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract type: Fixed-term, 8 months – starting in September 2025.
Next steps
Closing date for applications: midday (12pm), Thursday 21 August 2025. Please note: this advert will close early once 50 applications are reached. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Thursday 28 August 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely - exact date to be confirmed (early September).
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
The Aga Khan Foundation (United Kingdom) is looking for a Finance Officer to support the Finance Manager, Schools2030 in running efficient and effective financial processing, financial controls, financial reporting, grant management and monitoring on the Schools2030 programme.
Financial processing
• Process all Schools2030 monthly transactions for co-financing
• Process all Schools2030 monthly transactions for cost recovery
• Process all Schools2030 monthly transactions for correction of bank balances
• Process all Schools2030 monthly transactions for coding corrections
• Review and process all Schools2030 supplier payments and prepare supporting documentation
• Review and process all Schools2030 grant payments and prepare supporting documentation
• Review and process Schools2030 income and prepare supporting documentation
Financial administration
• Ensure correct filing of all Schools2030 financial information and documentation on SharePoint
• Update and manage all Schools2030 grants in the Grant Management Tracker
• Update and manage all Schools2030 grants in the Co-financing Tracker
• Update and manage all Schools2030 grants in the cost recovery forecast
• Update and manage SGA balance tracking for all Schools2030 grants
• Update and manage internal tool (AIMS) tracking pipeline and secured funding
• Create grant codes for all new Schools2030 grants
• Close all grant codes for Schools2030 grants that have ended
• Support adherence to all financial policies, especially authorisation, procurement and due diligence
• Support the annual organisational budgeting and forecasting exercise
Financial controls, reporting, audit and risk
• Complete grant reconciliations for all Schools2030 grants so that each grant is reconciled at least once every 3 months
• Monitor foreign exchange gains and losses on all Schools2030 grants and highlight any areas of concern to the Finance Manager, Schools2030
• Assist the Finance Manager, Schools2030 with the preparation of donor and internal financial reports
• Support the design and implementation of controls to ensure compliance with donor requirements and to maintain appropriate donor stewardship, including through manuals, checklists, templates, and other tools.
• Immediately highlight any risks or discrepancies in financial records to the Finance Manager, Schools2030 • Assist with preparation and documentation for any grant audits
• Assist with preparation and documentation for the organisational audit
Grants management and compliance
• Prepare all Schools2030 donor cash requests as required by donor contracts
• Prepare all Schools2030 sub-grant agreements
• Review Schools2030 partner quarterly BvA reports, any necessary documentation checks carried out and any inconsistencies identified and reported to the Finance Manager, Schools 2030.
• Assist the Finance Manager, Schools2030 in reviewing partner budgets for proposals
Supporting others
• Carry out any other duties as assigned by the Finance Manager, Schools2030, Programme Finance Manager or the Head of Finance and Operations
Qualifications
• CCAB part qualified accountant (desirable).
Experience
• 2 years relevant experience in financial accounting and financial reporting
• Experience of managing effective administrative systems and procedures
• Experience of supporting budgeting, forecasting and financial planning
• Experience of working in international development organisations, UK charities or donor agencies
• Experience of working with institutional donors or Trusts and Foundations and familiarity with the various compliance rules and regulations (desirable)
Skills
• Good interpersonal, customer care and liaison skills with a wide range of stakeholders
• First rate oral and written communication skills
• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.
• Ability to problem solve, working with both internal and external stakeholders to deliver results.
• Ability to work in a multi-institution network within a multi-cultural environment.
• Fluent in oral and written English
• Proficient in all Microsoft Office applications, especially Excel
• Excellent numeracy, financial analysis, and financial presentation skills
• Ability to synthesise complex operational and financial details for reporting and presentation.
Knowledge
• Broad understanding and experience of development issues and organisations
• Understanding of and appreciation for ADKN’s goals, values and ethics
• Knowledge of charity accounting
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
Every second of every day, London’s Air Ambulance delivers rapid response and cutting-edge medical care to save lives in the city. Critical injury can happen to anyone, at any time and we are bring the hospital emergency department to the scene, delivering life-saving treatment to the 10 million people who live and work in London.
This is a unique role based at The Royal London Hospital supporting our clinical and operational colleagues with the smooth running of our Helipad. It is a fast-paced support role in a busy emergency environment with competing priorities. Reporting to the Helipad Operations Manager, the role works closely with the London Air Ambulance operations and clinical teams.
Crucially you will support with the maintenance of the emergency vehicles ensuring they are mission ready at all times, while managing the stock of medical equipment and supporting with general operations and administration.
We are looking for an enthusiastic and energetic person to join the team. You’ll have significant experience in an operational / administrative role and hold strong organisational and communication skills. A good understanding of patient confidentially is essential for the role and a background in a clinical environment and/or the charity sector is advantageous.
Essential requirements of this role are to have a full UK driving licence (maximum of 3 penalty points), be a minimum of 21 years of age and be a confident driver.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose:
The Fundraising Assistant will play a vital role in supporting the day-to-day operations of Women in Prison’s Fundraising Team. This role will focus on providing high-quality administrative and operational support, ensuring smooth and efficient team functioning. Working closely with the Director of Fundraising and other team members, the postholder will manage key administrative processes, coordinate internal systems, and assist with supporter care, events, and data handling.
This is an ideal role for someone with strong administrative experience who is highly organised, detail-oriented, and committed to social justice.
Key Responsibility Areas
- Administrative support
- Supporter stewardship
- Data information and management
- Research and reporting
- Financial Coordination
- General responsibilities
For full job description, please download the recruitment pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Recruitment & Retention Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the People Team, this role will be responsible for delivering an excellent recruitment experience for all candidates and supporting them through the vital first six months of their journey with the Charity. You will manage all recruitment systems, administration, and relationships with external recruiters, while leading improvement projects to ensure we provide the very best onboarding experience possible. In doing so, you’ll play a key role in shaping a culture of belonging from day one - helping new team members feel supported, connected, and set up to thrive - so we not only hire the right people, but retain them
Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Other responsibilities include
People Operations
- To keep all employment records up to date and ensure files are appropriately filed, in particular recruitment and onboarding and process any contract changes promptly.
Recruitment
- Create an interactive and clear recruitment process from advertising to hiring stage, working closely with the wider People team to develop and deliver an excellent recruitment and retention strategy
- To act as a first point of contact for all recruitment enquires and requests received externally or internally, ensuring that these are dealt with promptly and professionally.
- Work closely with hiring managers on recruitment campaigns including supporting on writing JDs, uploading adverts to the applicant tracking system and various job sites, and liaising with the Marketing & Communications team on placing job adverts on social media platforms.
- Spearhead active recruitment and ‘headhunting’, using tools like LinkedIn, taking responsibility for helping us find the very best talent
- Keep up-to-date records of all recruitment and monitor diversity of applicants and produce frequent reports on interest, candidate experience and diversity, in line with our EDI commitments.
- Shortlist applications for vacancies, where requested and organise all aspects of online and in-person interviews
- Work with hiring managers to develop the best possible interview and assessment tools to ensure we are hiring the right people for the right roles.
- Develop and manage a group of ‘bank staff’ to cover short-term operations vacancies
Onboarding
- Take responsibility for the onboarding of new team members which will include pre-employment checks and all corresponding onboarding activities, offer e-mails, and liaising with line managers regarding induction plans and probations.
- Provide comprehensive in-person inductions for all new starters
- Carry out regular check-ins with new starters during their induction period, supporting them to settle in to their new role and helping them to tackle any challenges, via “stay” interviews and other formal and informal methods
- Working with line managers and new starters to ensure that all probation paperwork and activities (such as mandatory training) are completed on time.
- Reporting any trends or data to the wider People team and working with them to address any concerns, escalating issues to other members of the team as appropriate
- Offboarding: Conduct exit interviews with departing employees, tracking reasons for leaving to inform future recruitment and retention strategies.
Information Systems
- To maintain and accurately update the integrated payroll and employee self-service information system ensuring all new starter files are up to date, inputting information and any changes in a timely manner.
- To prepare the monthly payroll as requested using information stored on the system and ensuring supporting documents are in place for any system and contract changes, working with the People Officer as appropriate.
General
- Champion wellbeing and EDI within the organisation by promoting a positive environment and culture for team members to work in and thrive.
- Ensure that all duties and services provided are in accordance with policies and procedures.
- To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience
- Experience and interest in recruitment, onboarding of new starters and retention of employees
- Experience in a wide range of administration activity in a People/HR function
- Experience of providing administrative support in a fast-paced environment
- Experience of using a range of systems and software applications
Qualifications
- Level 3 CIPD Certificate in People Practice (or equivalent) or willingness in obtaining this qualification while in post
Skills & knowledge
- An understanding of and commitment to Belonging, Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace
- Good administrative and organisational skills with excellent attention to detail and an ability to plan and prioritise effectively
- Good communication skills (both written and verbal)
- A working knowledge on a range of Microsoft Office packages, in particular Outlook, Word and Excel
- An understanding of confidentiality and data protection
Abilities
- Excellent accuracy and attention to detail
- Ability to develop good working relationships and rapport with internal/external stakeholders.
- Ability to work as part of a team as well as being able to use own initiative
- Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
- Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
- Ability to set up and work according to schedules
Personal qualities
- A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness
- Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
- Strong sense of responsibility and accountability
- An understanding of and commitment to the values of Your Place
- Willingness to occasionally work outside of normal office hours
- Committed to continuing professional development
Desirable
- Qualification in Business Administration or Human Resources
- An understanding or experience of using a people Information and payroll system
- Some knowledge, experience or understanding of people management processes and best practice
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and work in a Recruitment & Talent Development Agency which supports young people from disadvantaged backgrounds or underrepresented groups with life changing opportunities in Science, Technology, Engineering and Mathematics (STEM).
Generating Genius
Generating Genius connects students from disadvantaged backgrounds with universities and top businesses in STEM through our various programmes.
The Position
We’re looking for a highly motivated senior programmes officer with excellent organisational and interpersonal skills to run the Schools’ Outreach programmes. These include, but are not limited to, Work Experience Programmes, Corporate Mentoring Programmes and Corporate Insight Days
Annual Rate: £35,000 to £38,000 (pro rata)
Location: The ideal candidate will be based in London. This role is 3 to 4 days per week working from home and 1 to 2 days in the office. Additionally, there will be travel to schools, companies and event venues across England.
Job Type: Permanent Full Time (35 hours per week)
Earliest Start Date: Immediate
Security Clearance: DBS Clearance and references will be required.
We are unable to offer sponsorship for candidates who do not have the right to work in the UK.
About the Role
We're seeking an experienced, enthusiastic Senior Programmes Officer (SPO) who is passionate about supporting online and offline learning and programmes. Your primary responsibility will be to provide day-to-day administrative support for our online and offline schools programmes, collaborating closely with schools and corporate mentors to guarantee a holistic student experience.
If you're someone who thrives in a fast-paced, delivery driven, environment, is committed to delivering high-quality services, and is passionate about advancing online and offline schools programmes, we encourage you to apply.
Responsibilities and Duties:
● Managing our Generating Genius Schools Outreach programmes
● Reporting and creating evaluation models for Schools Outreach programmes
● Monitoring and reporting on student progress during and after programmes
● Organising and creating work experience programmes, mentoring programmes and industry skills workshops
● Run a high-volume rolling student and corporate volunteering mentoring campaign
● Organising and attending events
● Representing the organisation with companies, schools, teachers, and parents
● Ensure compliance with all necessary health and safety legislation for every event.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Demonstrable programme administration experience
2. Excellent written and verbal communication abilities, enabling independent drafting of documents, virtual learning content, and correspondence tailored to diverse audiences.
3. Proficient in numerical analysis, with a keen eye for detail and accuracy when handling complex data, employing a data-driven decision-making approach.
4. Experience in the use of student records systems and virtual learning environments, including proficiency in managing online assessments.
5. Proven experience in stakeholder management, with the ability to interact confidently and professionally with a wide range of stakeholders across two separate areas.
6. Strong time management and organisational skills, adept at meeting tight deadlines and managing competing priorities, particularly across Schools, with a willingness to seek and utilise support as needed.
7. Customer service experience, coupled with the ability to address complaints and service issues efficiently and professionally.
8. Experience of collaborating effectively within a diverse team, demonstrating a proactive approach, and possessing the capability to work autonomously, along with a dedication to fostering equality and diversity in the workplace.
Additional Required Attributes:
● Confident public speaker and presenter
● Workshop facilitator
● Able to create interactive and interesting activities for both online and in-person events
● Happy working with spreadsheets
● Event Planner
● Regular reporting and evaluation creating and writing skills
Desirable criteria
1. Knowledgeable about e-learning technologies within an educational context, and up to date with current trends in digital education.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
Please email your CV and a cover letter outlining why you’d like to work in our team
Generating Genius is an organisation on a mission to find and develop the next generation of STEM leaders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To note: this role is required to be on-site 4 days per week at Hampton Court Palace, East Molesey.
Job overview
The Executive Assistant will be responsible for providing excellent, detailed and proactive administrative support to the Chief Executive. This includes diary management, event management, travel logistics and email management. The post holder will also need to prepare presentations and carry out research as required. It also includes liaison with Trustees, providing effective governance support to the Chair of Trustees, and for Council and Committee Meetings. The post requires a high degree of personal judgement about how to support the Chief Executive’s schedule and liaison with the Chair and Board of Trustees. It requires tact, diplomacy, and a strong sense of confidentiality.
This role plays an important and proactive role in ensuring the CE can use their time effectively to meet the demands of their role.
We are seeking a highly organised individual who is experienced in this type of work and experience of charity governance is desirable. The post holder will be responsible for a variety of tasks, which require excellent interpersonal, communication and administrative skills, underpinned by a high level of proficiency with a range of programmes and systems, excellent IT skills and a strong attention to detail.
Job responsibilities
Chief Executive’s Office Management
-
To manage the CE’s office and assist with governance and administrative duties.
-
To act as the first point of contact for internal and external queries and monitoring and drafting correspondence coming to the Chief Executive’s office by phone, email and post. Anticipate issues, assess priorities, and arrange appropriate responses.
-
Manage the Chief Executive’s diary and time, attendance at meeting and events, reservations, online access where appropriate and meeting preparation.
-
Organise travel and accommodation for Chief Executive and Members of the Trustee board as required.
-
All Governance Meeting arrangements including preparation and distribution of meeting papers, recording meeting and production of accurate minutes.
-
Manage an efficient filing system (electronic and paper-based)
-
Co-ordinate Senior Leadership Team meetings schedule and support these meetings, taking minutes, recording decisions and the circulation of relevant internal communications arising from SLT meetings.
-
Liaise with a wide range of contacts on behalf of the Chief Executive.
-
Organise all CE visitor arrangements ensuring HCP requirements are met.
-
To ensure all correspondence with key individuals is linked to RSN database.
-
To assist Chair and Trustee board on projects as required.
-
To undertake other projects for the CE as required taking full project management responsibility.
Other
-
Be first point of contact for donations to RSN, ensuring donations are directed and lodged appropriately in consultation with the RSN Curator.
-
To undertake administrative matters required for smooth running of the organisation, including ordering of office supplies and collection of post.
-
Organisation of a variety of staff events throughout the year including the annual Christmas Celebration.
-
To undertake any other activities as required by the Chief Executive.
Please note that this role is based full time, in person at Hampton Court Palace, East Molesey.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about reading? Do you believe that reading can bring magic and opportunity? Can you help us to bring the joy of reading for pleasure into the homes of children in some of London’s most disadvantaged areas? If you answered yes to these questions, then we may have the perfect opportunity for you!
We are looking for a Family Recruitment Officer, well-organised, with bags of energy and a sense of fun, to join our team to connect families with our home-based reading projects, helping to grow our reach and deepen our impact in under-resourced communities across London.
Working as part of the Project Team, you’ll support strategic and hands-on efforts to bring our reading programme to those who need it most. From planning outreach campaigns to developing community partnerships and responding to enquiries, your work will ensure more children can benefit from regular reading sessions with our volunteers.
This is a new part-time role, with a hybrid working pattern and occasional evening or weekend commitments, ideal for someone with experience in outreach, community engagement, or family support services.
CV two sides A4 maximum, cover letter one side A4 maximum
The client requests no contact from agencies or media sales.
Join the British Society for Heart Failure, a mission-driven charity at an exciting stage of growth. We're building a new team and strategy to improve care for people living with heart failure across the UK.
This is a flexible and varied role in a small, fast-paced team. You’ll support events, campaigns, communications, and partnerships — making a real impact every day.
Contract: Part-time 0.6 FTE/21 hours pw. Initial one year contract with possible extension or permanent post thereafter
Flexible work pattern: 21 hours pw, spread over 2–5 days
Location: Hybrid, with twice a month London meetings
Salary: £30,000 FTE (£18,000 for 0.6 FTE)
Are you an organised, motivated, and versatile professional looking for a varied and mission-driven role?
Do you thrive in a fast-paced environment and want to make a meaningful difference?
About Us
The British Society for Heart Failure (BSH) is the leading UK charity dedicated to improving care for people living with heart failure. Our work supports education, research, collaboration, and national awareness — all aimed at improving outcomes for the nearly 1 million people in the UK living with this serious condition.
We’re at an exciting stage of growth, with a new team, a new strategy in development, and bold plans for the future. This is a great time to join us and be part of a small, ambitious, and supportive team driving real impact.
About the Role
As our Project Support Officer, you’ll play a vital role in supporting the delivery of our events, campaigns (such as our national 25in25 initiative), educational activities, and stakeholder communications.
This is a varied hybrid role offering great flexibility and the opportunity to work across multiple areas including:
-
Event and webinar coordination
-
Member and partner communications
-
Website and content updates
-
Committee and meeting administration
-
General organisational support
You’ll be trusted to manage your time, contribute ideas, and help keep our operations running smoothly.
We’re Looking for Someone Who:
-
Is highly organised and detail-oriented
-
Has experience in admin, events, or communications roles
-
Is a team player who can also work independently
-
Communicates professionally and clearly
-
Is adaptable, curious, and ready to get involved from day one
Bonus if you’ve worked in a charity, membership body, or health-related field - but not essential.
What We Offer:
-
Flexible working across 2–5 days per week and a Flexitime Scheme
-
30 days annual leave plus 3 days Christmas closure
-
Hybrid model with minimal in-person time (2 days/month in London)
-
Supportive team culture and a role where your input really matters
-
The chance to contribute to a mission that improves lives
Ready to Apply? Be part of something meaningful.
Timeline:
Closing date: 15 August 2025
Shortlisting: 20 August 2025
Task Preparation: 26 August to 1st September 2025
Interviews: 2 September 2025
Feel free to share or tag someone who might be a great fit.
#CharityJobs #ProjectSupport #HeartFailureAwareness #HybridJobs #FlexibleWorking #Careers #Recruitment #Marketing #Events
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have Salesforce skills or experience and passion for making a real difference?
We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.
Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.
What Makes This Role Special
This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.
What You'll Do
Salesforce Administration:
- Manage Salesforce CRM including user management, permissions, system configuration, and security
- Deploy updates, maintain custom fields and flows, and ensure data integrity
- Monitor system performance and troubleshoot technical issues
Data Management & Processing:
- Process and maintain data from multiple external platforms and income sources
- Keep supporter records up to date including addresses, direct debit details, and preferences
- Conduct regular data quality checks, error correction, and reconciliation processes
Reporting & Analytics:
- Generate data reports and create dashboards for management and teams
- Extract and compile data for mailings, campaigns, and impact reporting
Technology & Innovation:
- Support implementation of AI integration (Dataro) and evaluate new Salesforce features
- Maintain platform integrations and support digital technology improvements
- Stay current with Salesforce updates and best practices
Support & Collaboration:
- Develop streamlined data entry processes and documentation
- Support colleagues with database queries and technical issues
- Ensure compliance with GDPR and data protection regulations
Who We're Looking For
We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.
For full details of all essential and desirable requirements, please download the complete job description and person specification.
Why Choose NASS?
Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.
Competitive Benefits Package:
- Salary: £30,000 - £32,000
- 10% employer pension contribution
- 25 days annual leave plus 3 additional days between Christmas and New Year
- All bank holidays
- Remote or hybrid working with flexible arrangements
- Professional development opportunities and training support
- Employee assistance programme
- Sight tests and spectacle contribution
- Death in service scheme (3x annual salary)
- Full business travel expense reimbursement
Our Culture
In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.
Commitment to Equality, Diversity & Inclusion
NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.
How to Apply
To apply, please submit:
- Your CV highlighting relevant experience.
- A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.
Application Deadline: 3 September 2025.
Interview Date: 11 September 2025 (in person at our London office).
Contact Information
For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.
NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.
The client requests no contact from agencies or media sales.