Volunteer roles with multiple filters

Every year, millions of phone calls made by people who stammer are mishandled. Callers are misunderstood, laughed at or hung up on. Voice recognition systems don’t recognise their speech. 

This can leave them being locked out of bank accounts, or unable to book GP appointments and get the help they need. It makes phone calls a nightmare. We’re here to stop this. 

Between November 2025 and October 2026, we will be providing free Zoom workshops to companies and organisations, where we will outline the steps needed to end the phone call nightmares. We are looking for volunteers who stammer to talk directly to businesses and help them understand how and why these changes are needed. Our Workshop Volunteers will be at the very front of our national Space to Stammer strategy, which forms part of our National Lottery work. It’s an exciting opportunity to join STAMMA as we grow and launch our new Phone Call Nightmares Campaign. 

We're looking for volunteers who can commit to at least 5 workshops over the next year. Please see the full role description on our website for current dates,

About the role

Working with our Training & Outreach team, we’re hoping that, following training, you’ll feel comfortable to: 

• Work within a pair to deliver pre-prepared workshops to a diverse audience of organisations. 

• Answer questions and facilitate discussion. The workshops will roughly comprise of 30mins of presentation, and 30mins open forum for discussion.

• Share and answer questions about your own experiences on phone calls. 

• Facilitate training with Zoom: taking turns in a pair to manage Zoom administrative functions such as switching on the captions, keeping an eye on questions in the chat box, allowing visitors into the session, muting/unmuting.

• Act as an ambassador for STAMMA, helping us to build good relationships with organisations, to help enact real change.

Who are we looking for?

You’re likely to enjoy volunteering in the Training & Outreach Service if you: 

• Enjoy public speaking and chatting with groups or would like to develop these skills. 

• Have or are interested in developing presentation skills. 

• Are comfortable both speaking and using the chat function in Zoom (or are happy to learn more about the platforms functionality). 

• Are comfortable sharing your personal experiences in relation to phone calls. 

• Have good time management skills – sessions will only last an hour, and every second counts! 

• Are passionate about making the world a better place for people who stammer. 

• Can commit to at least five sessions in advance.

For this role, it’s essential that you have a stammer. We think our message is best delivered directly from people who stammer, and your lived experiences will help make them sit up and listen.

You will need a quiet place where you can work in relative privacy and not be overheard during Zoom calls or telephone calls. You also need to have access to your own computer or laptop.

As a volunteer you can, of course, step back from the role at any time. However, both you and the service are likely to get most out of the opportunity if you’re able to volunteer with us for 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact. 

What can you gain from this opportunity?

This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.

How to apply

To apply, please click 'apply' to fill in the volunteer form that is on our website. 

We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.

What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
•  A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires 1 reference

Location

Region

• North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

Organisation: The Muslim Lived Experience Network CIC
Role Type: Volunteer
Location: Remote
Time Commitment:  3.5–7.5 hours per week, 6 months fixed-term
Reports to: Co-Directors
Start Date: Immediate

About Us

The Muslim Lived Experience Network is a lived experience-led organisation committed to supporting individuals experiencing mental health challenges. We offer faith-informed peer support interventions, lived experience-related workshops and events, Islamic talks on mental health related topics, hospital ‘Muslim Faith Kits’, training, consultation, ad hoc support and signposting.

Our team is made up of dedicated volunteers united by a shared mission to attain the pleasure of Allah (SWT). We strive to achieve this by bringing peer support and lived experience perspectives to our communities - to educate, reduce stigma, and improve the quality of life for people living with mental health conditions.

Role Purpose

We are seeking a highly organised and mission-driven Volunteer Operations Lead to join our team and support and streamline our internal operations. You’ll help build and maintain the organisational backbone of our CIC by coordinating people, processes and systems. This is a key leadership role within a small but growing team, perfect for someone passionate about using their skillset to help bring faith-sensitive support to our community.

Key Responsibilities

1. Operational Oversight

• Support day-to-day running of the organisation’s internal systems
• Implement and maintain operational processes, documentation, and protocols
• Coordinate calendars, internal meetings, and project timelines
• Track organisational goals and ensure progress reporting
• Help streamline workflows using digital tools (e.g. Sharepoint, Zoom)

2. Compliance & Admin

• Support data protection (GDPR) compliance and document management
• Keep internal policies and procedures organised and updated
• Assist with safeguarding processes and record-keeping

Person Specification

Essential Skills & Attributes

• Previous experience in the non-profit or CIC sector and/or experience in non-finance quality, legal, governance, HR or compliance/internal audit sector
• Understanding of safeguarding, GDPR and other relevant policies
• Strong organisational and planning skills
• Experience in operations, project coordination or administration
• Confident with digital tools
• Excellent communication and interpersonal skills
• Ability to take initiative and work independently
• Passion for faith-informed approaches and/or mental health
• Alignment with the values of a Muslim-led, inclusive organisation

 Desirable (but not required)

• Lived experience of mental health challenges
• Familiarity with the needs of Muslim and/or marginalised communities
• Experience in a leadership position

What You’ll Gain

• A leadership role in a purpose-led, community-rooted organisation
• A chance to directly shape systems and processes to help a growing CIC thrive
• Personal development and transferable skills in operations, leadership and project management
• Ongoing support, networking opportunities, and recognition for your contributions
• Flexible hours and a values-aligned, supportive team of volunteers
• A professional reference and volunteer certificate upon completion

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Are you a dedicated professional with a passion for community engagement and urban planning? Perhaps you have recently retired and would like to help the next generation of planners to gain some experience?

Planning Aid for London is seeking dynamic individuals to join us as a Lead Volunteer Caseworkers. This role is a great opportunity for experienced town planners to help communities to shape the future of London's neighbourhoods and contribute to positive community development.

What We're Looking For:

We are seeking experienced and motivated individuals with at least 5 years experience in:

• Urban planning
•  Development management
• Planning policy
• Planning enforcement 
• Planning applications (understanding the terminology, responding to planning applications)
• Navigating planning committee meetings

If you have proven leadership skills, excellent communication skills and a commitment to empowering communities, we want to hear from you!

Diversity Statement

Planning Aid for London's main aim is to help support greater diversity and inclusion for residents as part of the planning system. We work to empower people to have real influence over decisions about their environment and communities and welcome opportunities from anyone who would like to help us to achieve that.

Planning Aid for London is aware that discrimination based on sex, race, ability, sexuality, class, gender, religion, age, maternity, parenthood or other characteristics can be consciously or subconsciously replicated in its undertakings and will eliminate any form of discrimination in its activities. To achieve this Planning Aid for London regularly reviews and monitors their work and practises.

Join the Unify Giving Social Impact Squad ��

Unify Giving is a UK-registered social enterprise reimagining the way people give.

We help donors send direct, digital support to people experiencing homelessness or domestic violence — safely and transparently — through our verified charity partners. Every donation goes straight to a real individual, who can then exchange it for vouchers for essentials like food, transport, and wellbeing support.

We’re now looking for a creative volunteer to help us bring this journey to life in a short animated explainer video — showing how a donation travels from a donor, to an individual, and then to real impact.

✨ What we’re looking for

• Someone who can create animated or motion graphic videos.

• An eye for storytelling — helping us make the process simple, emotional, and inspiring.

• Able to work with our team on a short brief (60–90 seconds).

• Bonus if you can add light background music or voice-over.

�� What you’ll get

• A featured volunteer credit on our website and socials.

• Portfolio exposure across our growing platforms.

• The chance to use your creative skills for real-world social impact.

• A friendly, passionate team making giving more human again.

If you’re ready to use your animation skills for good, we’d love to hear from you (please send your portfolio on application). 

Let’s make generosity visible. ��

Position Overview

An exciting and unique internship opportunity to work closely with key senior operational staff in a respected UK international development charity; this position has strong vocational content for anyone looking to break into the international development sector with future possibilities of progression into roles within the UK and/or Madagascar.

The post holder will gain hands-on experience in international development, gain understanding and skills across a wide range of duties associated with programmes development, corporate fundraising, volunteer coordination, and practical charity management.

The internship spans a minimum of six months and is a remote role. The diversity of activities that will be undertaken provides training for an early-career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development work.

Location: Remote

Commitment: Part-time, two days a week for a minimum of six months - with full flexibility to choose which two days you work, and the option to adjust or change those days as needed.

Salary: N/A (voluntary)

Volunteer: The PR Officer of Hidayah plays a vital role in raising the profile of the organisation. The PR Officer will take the lead in managing relationships with external media, agencies, and partners to help Hidayah achieve its strategic aims. The PR officer will work closely with the Chair and two digital trustees, and focus on increasing visibility, strengthening our public image, and supporting advocacy through effective communication.
 

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

• Act as the main point of contact for external media outlets, journalists, and PR agencies on behalf of Hidayah.

• Work with the Chair to help implement their media strategy and PR aims.

• Draft, review and issue press releases, statements, and media content as needed.

• Identify media opportunities that can help platform Hidayah’s work, voices, and campaigns.

• Cultivate and manage relationships with media partners, influencers, and relevant organisations.

• Provide PR advice and guidance to the Chair and help ensure consistent messaging.

• Contribute to the development of key messaging and ensure alignment with organisational policies and values.

• Help monitor media coverage and report back to the Chair on PR impact and reach.

What do we expect from the PR Officer of Hidayah?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Knowledge:

• Experience in PR, communications, journalism, or media relations, ideally in the voluntary, charity or advocacy sector.

• Understanding of media landscapes, both mainstream and community-based, with an awareness of LGBTQ+ and/or faith-sensitive contexts.

• Knowledge of reputation management and crisis communications.

Personality:

• Confident communicator with strong interpersonal skills.

• Ability to represent Hidayah with professionalism, sensitivity, and integrity.

• Friendly, enthusiastic, dedicated, and committed to Hidayah’s mission and values.

• Creative thinker who can identify innovative ways to promote Hidayah’s work.

Personal Skills:

• Strong writing and editing skills for creating press releases and media content.

• Ability to develop and maintain positive relationships with external partners.

• Understanding of confidentiality, safeguarding, equality and diversity in communications.

• Ability to respond to media challenges and opportunities with diplomacy and care.

Administration Skills:

• Organised and methodical in managing media contacts and communications records.

• Competence in using email, social media platforms, and shared systems such as Google Drive.

• Ability to draft reports on PR activity for Board meetings.

• Familiarity with digital tools to track media coverage and public engagement.

How much commitment is required?

We are flexible around your own schedule. One average the role will require 2-4 hours per week. The following commitments are in place for all Hidayah volunteers:

• To be available for media requests or to coordinate timely responses as needed.

• To support Hidayah events through PR activity and promotion. 

• To help with fundraising efforts by securing media coverage for campaigns and initiatives.

• To check and respond to PR-related emails promptly.

• To maintain clear records of media engagement and press materials in the organisation’s shared systems (Google Drive).

Trustee needed for Faith in Action Homelessness Project. We are seeking a Trustee to join our committed Board working to end homelessness in Merton.

About Us: FiA runs a twice weekly drop in for homeless and vulnerably housed people and a Winter Night Shelter which works in collaboration with faith groups including a Mosque, a Synagogue, a Hindu Temple and Christian churches to provide overnight accommodation and support to find long term housing solutions.

Our Small Team consists of a Manager, a Winter nightshelter co-ordinator and seven part time staff.  The Trustee team is a very hands on group - many are volunteers at the night shelter or drop in and it is a very committed and passionate team.

We are looking for three new trustees to make our board up to 12. 

The Trustee role

This role involves more than just attending meetings.  We are responsible for:

Setting the strategic direction of the charity

Ensuring tranparency and accountablity

Taking specific areas of responsibility - leading on fundraising, or staff recruitment, or governance or communication and PR for the charity.

We are particularly interested in hearing from individuatls who can lead on the following areas:

1. Fundraising - especially developing partnerships with local businesses

2. Communications - including managing our strategy on social media and community engagement

3, Governance - supporting the development of policies and procedures

4. HR - offering advice on recruitment and management of staff

Volunteers Facilitators for elop’s Training & Education Service
elop’s Training and Education Service delivers workshops; training programmes; and consultancy to professionals and organisations working with the LGBT+ community. As a specialist in LGBT+ Mental Health and Wellbeing, we want to raise awareness of the challenges faced by our community and help organisations become more LGBT+ inclusive and affirmative. Our training programmes get people talking, thinking and planning for change that makes a real difference to LGBT+ people’s lives.
All our volunteer facilitators must positively identify as lesbian, gay, bisexual and/ or trans (Schedule
9, Part 1, Paragraph 1 of the Equality Act 2010 applies).
We are looking to better represent the diversity of our community and actively encourage
 applications from people that identify as male, trans/ non-binary and/or from Black Asian and
Minority Ethnic Groups.

Training Facilitator Volunteer Role Description
By joining the Training & Education Team you will have the opportunity to:
• Facilitate and co-facilitate workshops and training programmes to a range of external
organisations, including schools
• Design and deliver learning activities and presentations, both online and in-person
• Support organisations to improve their services for LGBT+ people
• Be given relevant training and supervision to ensure your development
• Be part of a dynamic team that offers a range of learning opportunities
Induction training will be provided alongside line management support.
Training Facilitator Volunteer Person Specification
Applicants should:
• have experience of presenting to groups, either online or in-person
• be a confident communicator
• be able to think on their feet and respond to questions that can feel challenging
• have awareness of key issues that LGBT+ people face
• understand the impact of discrimination and stigma on mental health

We're looking for a finance assistant volunteer who can support the financial administration of the charity using our finance software,  Xero. We The volunteer will support the Chair to undertake regular financial tasks such as budgeting, reporting, and audits while ensuring financial transparency. 
 

Key Tasks and Objectives

• Support the financial management of the Charity using Xero
• Data Entry: Recording financial transactions such as donations, invoices and expenses into our finance software, Xero.
• Weekly Reconciling income into Xero from GoCardless, Stripe, PayPal and other third-party agencies that facilitate donations being made to the charity.
• Maintain financial and accounting records, ensuring accuracy and consistency
• Assist with preparing payroll and/or pension information for submission to an external payroll provider (when required)
• Assist with the preparation of the accounts, quarterly and annual accounts for accountant annually as well as supporting funder financial reports
• Track the financial situation of projects
• Ensure that all necessary financial information is recorded accurately
• Assist with financial forecasting and budgeting
• Document Management: Organising and filing receipts, invoices, and other financial documents (digitally).
• Assist the Chair, volunteers or members of staff in understanding and using the accounting software
• Any other tasks that may be required from time to time or during the final accounts period, as appropriate.
• Assist with general administration relating to finances

Key Skills or Qualifications

Essential:

• Knowledge and experience of using Xero accounting software, including tracking project spending, managing volunteers’ expenses and department spending, uploading invoices, reconciliation, etc.
• Understanding of tracking financial data and information
• Experience of working in a bookkeeping role
• Accurate and up-to-date knowledge and experience of charity finance, SORP and other relevant frameworks
• The ability to quickly understand the needs of and challenges faced by our small charity organisation
• Strong numeracy and financial management skills
• Strong organisational skills
• Comfortable working remotely
• Ability to maintain strict confidentiality
• Ability to quickly understand the needs of our team, organisation and users of our services (we are not expecting you to have an awareness of the condition we support)
• Good initiative and ability to work with little direct supervision, but will ask for help when needed
• Ability to work flexibly on your own and as part of a team with enthusiasm and commitment

Desirable:

• Knowledge of charity accounting including restricted and unrestricted funding 
• Understanding of financial management within a charity
• Verbal communication skills
• Competent with communication tools

Key Benefits

You will come part of our small, friendly, forward-thinking charity team. We are focused on reaching people who may not have heard about the Charity or about the condition. 

You would have a key role in ensuring good financial administration, which is crucial to the continued work of Burning Nights CRPS Support. This is a fantastic opportunity for you to make a real difference to a small charity. You will be involved in ensuring we manage our financial inputs and outgoings in order to maintain the services and support we provide, allowing us to be a sustainable charity and fulfil our aims.

Overview

The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Recruitment Officer to lead SSI’s recruitment activities. This role will focus on attracting, selecting, and supporting team members across SSI’s operations, ensuring they are welcomed, trained, and empowered to contribute to our mission and social impact.

Key Responsibilities

• Develop and deliver recruitment campaigns across relevant channels.

• Respond to applications and enquiries, guiding candidates and volunteers through the recruitment process.

• Review applications, coordinate interviews, and facilitate the selection process for all roles. 

• Coordinate onboarding and induction, including role information, training, and support materials.

• Maintain accurate recruitment records, role descriptions, and schedules.

• Work with team leads to identify staffing and volunteer needs and ensure timely recruitment to fill operational gaps.

• Support engagement, retention, and recognition initiatives to build a motivated, diverse, and committed workforce.

Core Duties

• Ensure recruitment practices align with SSI’s mission, values, and compliance standards, including safeguarding and equality policies.

• Exercise professionalism, diligence, and integrity in all recruitment and onboarding matters.

• Safeguard confidentiality and data protection in handling candidate and volunteer information.

• Collaborate with internal teams to design clear, accessible role profiles that meet operational needs.

• Contribute to projects or committees related to recruitment, HR, or organisational development as required.

Expectations of the Role

• Attend and contribute to team meetings and planning sessions.

• Stay informed about best practice and trends in recruitment, volunteering, and workforce development.

• Participate in initiatives or campaigns where staffing and volunteer support are key.

• Maintain confidentiality and uphold SSI’s ethical standards, including diversity, equity, and inclusion.

About You

Essential

• Commitment to SSI’s mission and social impact.

• Strong communication, collaboration, and organisational skills.

• Experience in recruitment, HR, or volunteer management.

• Confidence in engaging with people from diverse backgrounds and building positive candidate experiences.

• Excellent attention to detail and ability to manage multiple recruitment processes simultaneously.

• Proficient with IT tools including email, spreadsheets, and recruitment platforms.
   

Desirable

• Knowledge of social enterprise, community organisations, or nonprofit operations.

• Understanding of safeguarding, equality, diversity, and inclusion in recruitment.

• Experience with applicant tracking systems, volunteer databases, or HR software.

What We Offer

• The opportunity to contribute to a purpose-driven social enterprise with measurable community impact.

• Practical, hands-on experience in recruitment, onboarding, and workforce management.

• Access to professional development, networking, and career growth opportunities.

• Reimbursement of reasonable travel and meeting expenses.

• The chance to influence SSI’s people strategy and help build a motivated, diverse, and high-performing team.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role.

RSPCA South London Branch

Location: Crystal Palace, Tooting & Croydon

Are you practical, reliable, or good with technology? We are looking for local volunteers to support our charity shops as Drivers, Handymen, IT Support volunteers – or a combination of all three. Whether you can help with one area or several, your support will play a vital role in helping us raise funds for our animal welfare work. We’re looking for practical, reliable people to help keep our charity shops running. Whether you’re handy with tools, happy behind the wheel, good with tech – or a mix of all three – we’d love to hear from you. You can get involved in the areas that suit your skills and availability, and your help will directly support our animal welfare work.

Overview of the opportunity

Our charity shops rely on skilled and dependable volunteers to keep things running smoothly behind the scenes. This flexible role is ideal for someone who can help with driving donations, basic maintenance and repairs, or IT and technical support across our local shops. You will need to be local to Crystal Palace, Tooting or Croydon, as this role supports shops in these areas.

About the RSPCA

Founded in 1824, the RSPCA has been saving animals for almost 200 years and is proud to be the world’s oldest animal welfare charity. Our vision is a world where all animals are respected and treated with compassion, and our volunteers play a crucial role in helping us achieve this every day.

Our Charity Shops

Our local charity shops are essential in raising funds and awareness for our animal welfare work. They sell a wide range of donated items including clothing, books, bric-a-brac and collectables. Keeping our shops safe, functional and well-supported allows us to maximise the funds we raise for animals in need.

Volunteer responsibilities

Depending on your skills and interests, you may help with one or more of the following areas:

Driver support

• Collecting and delivering donated and purchased items
• Moving stock between charity shops
• Completing basic administration such as mileage returns
• Ensuring RSPCA policies and procedures are followed

Handyman / Maintenance support

• Carrying out basic repairs and maintenance in shops
• Fixing fixtures, fittings and shop equipment
• General upkeep to ensure shops are safe and welcoming

IT / Technical support

• Helping with basic IT issues (e.g. computers, printers, Wi-Fi)
• Setting up or troubleshooting shop technology
• Supporting staff and volunteers with simple tech queries

What we are looking for

• Someone local to Crystal Palace, Tooting or Croydon
• Reliable, friendly and willing to help
• Driver volunteers must have their own vehicle and good local knowledge
• Practical skills or IT experience are desirable but not essential
• Willingness to offer an ongoing commitment (days/hours flexible)
• Volunteers must be aged 18 or over
• All necessary training will be provided

What we can offer you

• The chance to make a real difference to animal welfare locally
• A friendly, supportive volunteering community
• Training, induction and ongoing support
• The opportunity to learn new skills
• Volunteering experience to enhance your CV

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the South London Branch.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

Slough Foodbank, founded by two Slough churches (including Slough Baptist church) is seeking a Trustee with a strong Christian faith to serve as Treasurer Trustee.

We are part of Trussell, a UK-wide network of more than 1,300 food bank centres, working together to ensure people in crisis receive emergency food and support. Slough Foodbank operates six days per week and currently issues around 12,000 emergency food parcels each year. We are a progressive, forward-thinking foodbank focused on meeting immediate need while helping people move towards stability.

The Treasurer Trustee will work alongside our finance and fundraising teams, providing oversight and guidance rather than day-to-day administration. We welcome applicants with either broad governance experience or a specialist financial background.

What matters most is a commitment to our mission, support for our Christian ethos, and a willingness to be actively involved in the practical workings of the foodbank.