Administrative support worker jobs in city of london, england
Location: Waltham Forest
Salary: Unqualified Applicants £28,255 - £29,913 per annum
Qualified Applicants £29,923 - £32,623 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 15th January 2027)
Closing Date: Monday 10th November 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Duty Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Waltham Forest Advocacy & Support Services provide free and confidential support to survivors of abuse within the community. The teams are made up of professional staff offering short to medium term support to women and men affected by domestic and sexual violence in the community. Our team offer information, advocacy and specialist services to increase safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, legal options, reporting to the police, help around child contact, benefits and financial advice. As part of the support, we also ensure survivors can access therapeutic support via the Waltham Forest Therapeutic Marketplace.
About the Role
An exciting opportunity has arisen in this busy team for a Duty Worker. The successful candidate will be responsible in dealing with all incoming referrals and queries to the Advocacy Service. The role will involve processing all referrals, liaising with professionals, establishing initial contact as per the service’s contract requirement. The process of initial contact will involve completing a Safe Lives risk assessment, assessing the service user’s practical and therapeutic needs and supporting with any urgent needs that arise during this contact. Additionally, the duty worker will make appropriate referral out, this includes MARAC and complete adult and child safeguarding referrals where required in line with Solace’s policies and procedures. The Duty Worker will maintain and manage any waiting list and will work closely with all members of the team in relation to the allocation of cases and case updates.
About You
Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children, and experience of working with women who have experienced domestic and/or sexual abuse. It is essential that you have experience of using Office Excel and case management system. You will also have excellent verbal and written communication skills.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Deadline for applications: 9am on Monday 24th November 2025
Salary: £35,327 per annum, pro rata
Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc
About The Role
As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications.
This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects.
About You
First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail.
You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.
Key Responsibilities
Grant Making
- Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
- Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
- Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
- Assess grant applications.
- Make recommendations to the assessment panel.
- Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
- Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
- Review grant requirements and ensure quick processing of payments.
- Undertake visits to funded projects and attend events.
- Provide advice and feedback to successful and unsuccessful applicants.
- Support the running and facilitation of events.
- Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
- Provide support to others in the wider Youth Music team.
Learning and Projects
- Undertake project-based tasks as part of wider team or organisational project work.
- Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
- Produce resources and content for the Youth Music community.
- Present information and learning to internal and external colleagues.
General
- Carry out all such additional duties as are reasonably commensurate with the role.
- This post will require travel across the UK, occasionally involving overnight stays.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person Specification
Essential Criteria
- Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
- Familiarity with the funding process.
- Experience of working in an administrative role.
- Experience using databases and other software.
- Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word).
- Organisational and administrative skills, able to prioritise and work to deadlines.
- Attention to detail.
- Confident in decision-making and can work autonomously.
- Ability to think creatively to solve problems.
- Interpersonal skills and the ability to work as part of a team.
- Ability to communicate effectively with different types of people.
- A clear and persuasive verbal communicator with the ability to write in plain English.
- Ability to build and manage relationships.
- Analytical skills (you’ll be required to read and respond to applications and reports).
- Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.
Desirable Criteria
- Experience of project management, including financial planning and management.
- Understanding of the social issues facing children and young people today.
- Understanding youth voice and/or participatory grant making practices.
- Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
- Understanding of the music education and / or music industries landscape.
The client requests no contact from agencies or media sales.
Join Barnardo's Scotland Fostering North as a Supervising Social Worker
Are you passionate about making a difference in the lives of children and young people? Barnardo's Scotland Fostering North is looking for a dedicated Qualified Supervising Social Worker to join our dynamic and supportive team.
Hours: 30 per week (flexible working arrangements available)
Location: Hybrid, with travel across mainly in Moray and Highland and occasionally in Aberdeen, and Aberdeenshire. Wider travel across Scotland/England may be required for meetings and training. Our team meets both online and in-person at our Aberdeen office.
About the Role
You'll be part of a multidisciplinary team including social workers, children's workers, therapists, managers, and administrative staff. Together, we recruit, supervise and support foster carers who provide safe, nurturing homes for looked after children and young people referred by Local Authorities.
What We're Looking For
We're seeking a qualified social worker with experience and enthusiasm in Children's Services/Fostering. You'll bring strong interpersonal skills, a commitment to trauma-informed practice, and the ability to work collaboratively across regions.
How to Apply:
Please ensure your application clearly demonstrates how your skills, knowledge, and experience align with the Person Specification and Job Description, within the context of our service.
Early applications are encouraged as we may close the advert before the listed closing date due to high interest.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re a small team with high staff retention, making this the perfect role for someone who wants to focus on training and development but also enjoys supporting people at all stages of the recruitment journey. In particular you’ll:
- develop a robust digital induction programme which will leave a lasting legacy for years to come
- work closely with managers to coordinate our annual training schedule
- be responsible for the budget and logistics of all of our training and development
- manage and administer our HR platform and employee records
- support the end-to-end recruitment process
- help us to become a Disability Confident employer
And as well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.
If you are looking to broaden your experience in training and HR, or just enjoy a highly varied and fast paced job with a real sense of purpose, this could be the job for you. Experience of administration is a must, preferably in a small charity setting, along with really strong organisational skills. If you are a people person and are passionate about causes in your community, we want to hear from you.
What we need from you (the essentials):
- a minimum of one years’ experience working in a fast-paced administrative environment
- excellent communication and interpersonal skills
- excellent skills in Microsoft Office and CRM systems
- good written skills, with an ability to produce reports and other relevant documentation
- strong organisational skills with an ability to plan ahead and manage multiple priorities
- an ability to maintain discretion and confidentiality
- meticulous attention to detail with an ability to perform tasks accurately and efficiently
- a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude
What we’d also like from you (the desirables):
- previous experience of working in a HR team
- CIPD Level 3 qualification (or be willing to undertake funded training)
- experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity
Our mission is to enable people with learning disabilities to live independently, to find belonging and to be active members of their community.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Crisis Alternative Service in Havering.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
When will I be working?
You will be required to work between 5:00pm – 10:00pm on weekdays and 2:00pm – 10:00pm on weekends. Hours are scheduled on a rolling rota, which includes weekends and bank holidays.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Bank Retail Assistant
Salary: £15.18 per hour
Team: Retail
Hours: Ad hoc as required
Location: Across our shops: Guildford, Godalming, Knaphill, Cobham, Weybridge, Shepperton, Hampton Hill and Teddington
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Bank Retail Assistant to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.
This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience
About the role
Your key purpose will be, in the absence of the manager or assistant manager, to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
About you
This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities. You will be a car owner/driver
You will also have an ability to be a self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team. You will be
organised and methodical and able to multi-task and work well in a team and on your own initiative. You are able to build good relationships with others and flexible and willing to undertake varied responsibilities as part of a team
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
Other Requirement
Essential:
- Car owner and UK Driving Licence as role requires one to go across different sites
- Retail experience
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: 15 November 2025
Interview Date: Flexible
The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.
Housing & Welfare Advice Workers must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £31,746 to £36,678. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).
Those applying for this post should have:
· Experience providing housing and welfare advice with a focus on clear, supportive communication
· Confidence in handling a busy and varied caseload, including complex casework
· Comfort working with people facing homelessness or housing difficulties
· A kind, non-judgmental, and person-centred approach
An application form, Job Description & Person Spec can be found on our website.
Closing date: 21/11/2025
Interview date: 09/12/2025
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent.
Sounds great, what will I be doing?
The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use.
The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools.
Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
We are seeking a full-time Supporter Engagement Coordinator to join our team. You will be a key point of contact for our audience and supporters, helping to deliver excellent customer service and ensure outstanding supporter care. The role involves overseeing audience engagement, coordinating communications and special events—including evening lectures—and maintaining accurate data to support our fundraising and engagement activities. If you thrive in a dynamic environment and are passionate about building positive relationships, we’d love to hear from you. Time off in lieu is offered for evening work.
Key duties and responsibilities:
Audience Engagement
• Deliver exceptional customer care, ensuring all supporters and donors are thanked promptly—whatever the channel.
• Work with the Head of Fundraising and Engagement and the wider team to deliver supporter journeys, making recommendations for improvements and changes.
• Respond swiftly and professionally to all audience and supporter enquiries by phone, email, and post.
• Proactively share audience feedback with relevant teams.
• Handle any complaints, liaising with the complainant and the relevant member of staff to achieve a resolution, following the complaints process.
• Maintain Eventbrite with lecture details and engagement information.
• To act as Duty Manager for evening lectures when required.
• Provide support to the wider Gresham College team by attending lectures and special events.
CRM Administration
• Serve as primary contact for database management, ensuring data accuracy to drive fundraising and engagement.
• Coordinate data selections, mailings, invitations, and content fulfilment.
• Regularly import, export, and merge data from online giving and ticketing platforms.
• Track and report performance against targets and KPIs for the Head of Fundraising & Engagement.
• Ensure best practice is followed, complying with current legislation and internal policies in relation to data protection, GDPR and gift aid processing and ensure that all activity is carried out in a legal and compliant way.
Hall Hire and Event Co-ordination
• Be the first point of contact for hall hire enquiries and manage all related admin.
• Oversee stocks, supplies, and space organisation for events.
• Lead setup and breakdown for lectures and venue lettings.
• Arrange and manage bookings for external event venues, handling all logistics.
• Organise catering for special events and meetings both at Barnard’s Inn and other venues.
• Be responsible for excellent customer care of existing and new venue hire clients.
• Organise all activity around venue hire events, including collaborating with the AV team
• Liaise and support the Head of Fundraising & Engagement over the promotion of Barnards’ Inn to increase income generation from lettings.
Other
• Working with volunteers to enable them to assist in the delivery of tasks as appropriate.
• Attend and contribute to team and staff meetings as required.
• Participate in ongoing training and development.
• Undertake other tasks as required to support the College.
• Evening and occasional out-of-hours work required (with time off in lieu).
Person specification:
Essential Skills & Experience
- Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
- CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
- Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
- Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
- Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
- Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
- Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.
Desirable Skills & Experience
- Experience in a fundraising or engagement role within a charity, or educational organisation.
- Compliance & Data Protection: Understanding of GDPR, data protection, and Gift Aid regulations. Commitment to ethical and legal standards in supporter care and data handling.
- Familiarity with data segmentation.
- Experience promoting venue hire or income-generating activities.
- Knowledge of troubleshooting for events.
- Experience working with volunteers or managing volunteer tasks.
Personal Attributes
- Friendly, approachable, and professional manner.
- Enthusiastic about public engagement and supporter care.
- Flexible and adaptable, with a willingness to work occasional evenings.
- Proactive and solution-focused, with a commitment to continuous improvement.
Gresham College offers in return:
- 28 days holiday, plus 6 days closure over Christmas.
- The College participates in the University of London SAUL pension scheme (currently 16% employers’ contribution).
Equal Opportunities
Gresham College wholeheartedly supports the principles of equality, diversity and inclusion throughout the recruitment and employment of our employees and workers, as well as ensuring that it is afforded to all job applicants.
If this sounds like your next opportunity, apply today with your CV and a covering letter.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Intervention Worker to play a pivotal role in our Criminal Justice Service in Battersea.
Sounds great, what will I be doing?
Approved Premises (APs) work with high-risk people released from prison, providing a vital element in public protection arrangements. APs offer a level of contact, support and supervision within the community that is unique within the Criminal Justice System. This is an opportunity to be part of a dedicated, enthusiastic staff team at our male Approved Premises in Battersea, playing a key role in pro-social modelling, rehabilitation and community reintegration for those ready to make positive choices.
Working closely with Probation Officers and other community services such as police, health, housing and substance misuse, we provide a stepping stone from prison into the community.
As a member of the Approved Premises team, you will model pro-social behavior and foster a positive, respectful culture with both clients and colleagues. You will actively engage with residents, supporting communal activities such as meal preparation, and contribute to the delivery of individual sentence plans in collaboration with probation officers, police, and external agencies.
Your role will involve providing administrative and practical support, ensuring daily tasks are completed, and following all operational protocols. You will encourage compliance and enforce rules relating to curfews and drug and alcohol testing as required. Keeping colleagues, multi-agency partners, and management informed is essential.
You will be responsible for monitoring and maintaining the health, safety, security, cleanliness, and well-being of the premises and residents, utilizing tools such as CCTV, observation, and direct personal contact. Accurate, timely record-keeping and appropriate information sharing with respect for confidentiality are critical components of this role.
Using your initiative, you will identify and address additional tasks or emerging issues, working within the service to maintain an enabling environment. Adherence to the Approved Premises Manual, Hestia policies, and relevant justice service requirements is expected, alongside consistently demonstrating The Hestia Approach.
This role involves working closely with high-risk offenders transitioning from prison to community life, providing a unique level of daily support, supervision, and tailored interventions. You will empower residents to take responsibility for themselves while maintaining appropriate boundaries and supervision. The position operates on a rolling rota covering early, late, weekend, and night shifts to ensure continuous support and public protection.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have a strong ability to engage and communicate effectively with others, demonstrating flexibility and responsiveness in their approach. They should maintain an optimistic outlook regarding people's capacity for change and the possibility of positive outcomes. A quick learner who can efficiently gather information and make well-founded decisions is essential.
The candidate must be able to maintain firm boundaries and exercise authority legitimately while working in a pro-social and positive manner. Competence in receiving, processing, and accurately recording detailed information is required, along with ensuring appropriate sharing of information within confidentiality guidelines. An understanding of the emotional and behavioral impacts of trauma is important, as is the ability to work sensitively with individuals who display a wide range of emotions, behaviors, and communication challenges.
The candidate should be a team player who leads by example and takes a practical, hands-on approach to tasks such as cooking, gardening, household chores, and leisure activities. Finally, knowledge of safeguarding principles and the ability to identify and respond appropriately to safeguarding concerns are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Crisis Alternative Service in Havering.
Sounds great, what will I be doing?
We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.
When will I be working?
You will be required to work between 5:00pm – 10:00pm on weekdays and 2:00pm – 10:00pm on weekends. Hours are scheduled on a rolling rota, which includes weekends and bank holidays.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
DEBT ADVICE CASEWORKER
OASIS HUB WATERLOO
PART TIME: 24-32 hours per week
FIXED-TERM CONTRACT: 12 months
SALARY: £18,787 for 0.6 FTE and £25,049 for 0.8FTE
We have an exciting opportunity for a Debt Advice Caseworker to join our team at Oasis Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to provide debt advice within the service.
What’s in it for you?
· A chance to work with a great team of passionate and holistically minded advisors and community workers.
· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance
• Flexible working where possible, with family friendly policies
In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice. This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and behind-the-scenes casework
The successful post holder must have:
• Experience providing face-to-face advice
• A willingness to work with people who have multiple and complex needs
• A recognised advice qualification or equivalent experience
• Attention to detail and up-to-date knowledge of advice practice and policy
If you are interested in being part of this fantastic project and want to know more, please visit the Oasis Charity Jobs website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
To apply, email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:
1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.
2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.
Completed applications should be returned by 9am Friday 28th November 2025
Interviews will take place on Thursday 4th December 2025
The successful candidate will need to be provide proof of the right to work in the UK. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Job Title: Case Worker – CAPSA Services (Culturally Appropriate Peer Support and Advocacy)
Reports to: CAPSA Team Manager
Geographic focus: Lambeth
Salary:£30,500
Hours of Work: 37.5 per week (flexible working available)
Duration:1 Year Contract (with a potential to extend)
Benefits:26 days annual leave plus bank holidays, pension contribution, Employees' Assistance Programme.
Purpose of the role
The CAPSA (Culturally Appropriate Peer Support and Advocacy) Worker role has been specifically designed to support Black people using the secondary mental health system. As a CAPSA Worker, you will provide both Generic Mental Health Advocacy and Independent Mental Health Advocacy (IMHA) to eligible individuals, including people detained under the Mental Health Act(MHA) 1983/2007, conditionally discharged restricted patients, those under Guardianship, and those on Community Treatment orders, as well as individuals considered for section 57 treatments.
You will play a key role in ensuring that the perspectives of Black service users are recognised and respected, addressing their unique and multiple needs, and promoting access to advocacy for all eligible individuals. You will raise awareness of advocacy, rights under the MHA, and the CAPSA service among professionals, individuals, and agencies.
In addition to direct advocacy, you will contribute to service development by supporting an effective administration system and helping evaluate the impact of advocacy for both service users and commissioners.
As part of CAPSA’s race-led approach to systems change, you will also help challenge systemic racism in mental health services, embed culturally competent practice, and promote equitable care within South London and Maudsley NHS Trust (SLaM).
Job summary
Black Thrive Lambeth has developed a co-designed, culturally appropriate peer support and advocacy service (CAPSA) on behalf of the Living Well Network Alliance (LWNA). CAPSA provides support to Black community members with mental health needs through peer support and advocacy, led by individuals with lived experience or lived understanding of mental health challenges. The service creates a space where experiences are respected, accepted, and valued equally.
The role involves building positive relationships with Black service users; offering one-to-one and group advocacy; supporting self-advocacy; gathering and sharing information to inform decision-making; and preparing monitoring reports and feedback. Advocates ensure that the views, wishes, and needs of Black service users are heard and acknowledged, addressing the impact of racism within traditional mental health services.
Duties and responsibilities
Key Responsibilities:
Advocacy & Support for Black Service Users
- Work with individual Black service users to provide culturally informed advocacy, support, and representation to assist them in decision-making related to their care, treatment, and legal status.
- You will manage a caseload of up to 10 clients.
- This will consist of weekly meetings with clients and supporting them around their care in the mental health system, this will be both within inpatient services and CMHTs (Community Mental Health Teams) as well as in the community.
- Support Black service users in developing and maintaining their cultural identity by identifying strengths and advocating for culturally relevant mental health interventions.
- Develop trusting relationships with Black service users within appropriate boundaries to help them express their mental health needs.
- Assist service users in preparing for meetings, attend appointments with them if required, and advocate on their behalf where needed.
- Provide information and updates on the progress of advocacy issues and ensure clients understand proceedings.
Culturally Informed Peer Support & Recovery
- Use lived experience and cultural understanding to promote positive self-esteem and recovery through a culturally informed peer support model.
- Provide practical guidance to Black service users, and where appropriate, their carers, on self-care, resilience strategies, and managing mental health within a race equality framework.
- Promote service user involvement by empowering individuals to communicate their culturally lived experiences and mental health needs to professionals.
- Challenge peer support models, stigma, and discriminatory practices that fail to recognise the cultural needs of Black service users.
Community Engagement & Stakeholder Collaboration
- Work collaboratively with key stakeholders and community members to develop a culturally informed advocacy and peer support model.
- Establish regular advocacy ‘drop-ins’ on wards and in the community, ensuring accessibility for Black service users.
- Signpost service users to culturally relevant community, inpatient, and online resources, as well as mainstream and specialist services.
- Liaise with, and when necessary, challenge NHS professionals, care teams, and local authorities to ensure due process and cultural competence in service delivery.
- To maintain a level of professionalism in all spaces always.
Role Expectations
- Maintain confidentiality, respect service users’ right to privacy, and ensure their dignity is always upheld.
- Keep accurate and timely records of advocacy and peer support work, providing regular verbal and written reports to the line manager.
- Attend team meetings, participate in one-to-one supervision, group supervision sessions, and complete mandatory training in peer support and other job-related areas.
- Raise safeguarding concerns following organisational policies and procedures.
GENERAL
- To attend and participate in meetings held by the CAPSA team and other bodies as required.
- To maintain records of hours worked and to complete accurate expense returns.
- To foster and develop an equality and diversity approach within the role, in line with Black Thrive’
- To promote the service through the distribution of publicity materials, liaising with statutory and voluntary services, and, where appropriate, through the media and presentations to local groups within the agreed company policies.
- To promote the role of advocates both within the Living Well Network Alliance (LWNA) and externally.
- To work well as part of the team in a way that promotes inclusivity and respect in a supportive environment.
- The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualities Required
Each quality is marked as either E (Essential) or D (Desirable).
Experience (E/D)
- Understanding and/or experience of mental health legislation and the Mental Health journey process in numerous settings – E
- Lived experience of racism or discrimination in wider society and in the provision of mental health services – E
- Experience of identifying and meeting the needs of individual people – E
- Experience and ability to develop and maintain relationships with various stakeholders – E
- A commitment to working in an anti-racist and anti-oppressive way – E
- Confidence in challenging stigma and discrimination within structural settings – E
- Experience of working in an advocacy or healthcare setting – D
Knowledge and Skills (E/D)
- Understanding and knowledge of assessment of needs – E
- Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences – E
- Excellent communication skills, both written and oral, including via telephone, in person, over video link, and through presentations, demonstrating confidence and assertiveness – E
- Emotional resilience and the ability to cope with sometimes challenging people and environments – E
- Ability to work flexibly to meet varying demands on the service – E
- Good organisational skills, including timekeeping and ability to travel to different locations – E
- Excellent computer literacy and a good working knowledge of Microsoft Office – E
- An understanding and awareness of The Equality Act 2010 – E
- Ability to act calmly and respond professionally to distress, disturbance, and unpredictability – E
- Ability to work independently on own initiative and prioritise workload while working as part of a team – E
- Commitment to learning through work-based learning and mandatory training – E
- Knowledge of mental health legislation such as MHA 1983/2007, MCA 2017 – D
- Understanding of the specific role, purpose, and responsibilities of an Independent Mental Health Advocate – D
- Knowledge and/or awareness of safeguarding issues – D
- An additional language (e.g., Portuguese, French, etc.) – D
- Qualifications in Peer Support / Advocacy – D
We welcome applications specifically from Black people of African and Caribbean heritage, as the statutory requirement of the Equality Act 2010, Advance Equality in Mental Health 2020 and Parent Carer Race Equality Framework 2020, in order to address the importance of Black employee safety. These posts are therefore restricted to Black applicants under the Equality Act 2010, Schedule 9 and Part 1.
An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record fairly and not unreasonably discriminate because of a conviction or other information revealed.
Please make sure you download a copy of our vacancy for reference.
You should provide a CV and a cover letter (no more than two A4 pages) outlining your suitability for the post, including the relevant experience, knowledge and skills.
Application deadline is is Friday 14th November 2025 by 12pm
The interview will comprise of two stages.
1. An assessment will be given on the day of your interview to be completed before your verbal interview.
2. A verbal interview will be conducted in person with a panel of 3 people,
Interviews will take place during week commencing 8th December 2025 and will take place in person at Black Thrive’s offices.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



The client requests no contact from agencies or media sales.
In-Work Support Worker (Job Coach)
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract (Bank Staff)
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.
We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
Background
Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
The Post
The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.
Main Duties and Responsibilities
- To carry out a detailed job analysis of potential jobs / work placements
- To carry out detailed job matching of service users and jobs
- To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
- To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
- To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
- To build up natural support within employers and taper off one 1:1 job coaching over time
- To negotiate and implement disability-related reasonable adjustments on an individual basis
- To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
- To liaise with managers to discuss progress and respond to issues
Organisational responsibilities
- To work in accordance with Action on Disability’s Aims, Objectives and Values
- To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
- To promote the work of AoD and promote and implement the social model of disability
- To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
- To participate in and actively contribute to individual supervision, training, team and organisational meetings
- To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
- Any other task appropriate to the role.
Person Specification
Essential
- High expectations for the employment potential of young people with learning disabilities
- Experience of training, education or employment support delivery for marginalised groups
- Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
- An understanding of the needs of employers and the benefits to business of having a diverse workforce
- An understanding of the Social Model of Disability and its practical application
- Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
- Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
- Demonstrable problem-solving skills and experience
- Excellent negotiation skills
- Demonstrable ability to communicate with a wide range of people
- Good organisational skills and ability to keep accurate records and case notes
- Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
- Being willing and able to travel easily within the boroughs of London relevant to the role
- To be available for work during some unsocial hours according to the demands of the work
Desirable
- Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
- An understanding of the factors to be considered in supporting people with learning disabilities into employment
- Experience of working with disabled young people
Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.
Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rosebuds Preschool has a great opportunity for a Preschool and Family Operations Lead, to drive the quality and development of our award-winning services for children, young people, and families at the Max Roach Centre. This role emphasises a multi-disciplinary and integrated approach to early years education, play, and child initiatives.
What does your role look like:
Quality Oversight: Ensure high-quality early years learning and care at Rosebuds Preschool. Develop quality assurance frameworks to evaluate service effectiveness in addition to the formulation of a meaningful programme of family and child centred activities within our Play and Family Support initiatives at the centre.
Program Development: Design and manage family and child-centered activities in our play, and Family Support initiatives. Collaborate with practitioners to enhance educational offerings and align with best practices.
Multi-Disciplinary Collaboration: Promote integrated working across early years sectors. Engage in collaborative planning with educators, social services, health providers, and community organizations.
Leadership and Management: Advanced Early Years management knowledge, understanding and experience is fundamental to this role. Provide leadership and mentorship to staff, fostering professional development and continuous improvement.
Community Engagement: Organise year-round activities reflecting the Max Roach community's needs. Build relationships with partners to create a robust ecosystem for families.
Benefits of working with us:
- Highly Competitive Salary
- Concessional Preschool Place
- Employee Assistance Programme for Staff Mental Health Wellbeing and Support
- Regular Socials and Team Building Opportunities.
- Free Enhanced DBS Checks
- Well-Established Career Path and Training Opportunities
- Workplace Pension Scheme
- Induction and Supervision Programme
- Personal and Professional Development Plan
- Fresh Fruit, Tea & Coffee available for all staff
Requirements:
Looking for an individual that can inspire and develop a team, is willing to learn and has a passion for working with children, young people and their families. With a recognised qualification in Early Years / Childcare at Level 3 with a proven track record of 5 year's experience in a management / leadership role in an early years setting.
Experience of:
-
devising and applying a high quality curriculum for young children within the Early Years Foundation Stage.
-
managing a team of early years professionals to improve the quality of EY practice.
-
working with external groups / partners / organisations in a EY provision in a way that supports the child and its’ family in a holistic way.
-
Oversight and designed lead for Safeguarding children, Health and Safety.
-
Monitoring activities / services using a database system.
-
Managing and working within a designated budget.
Role Title: Preschool and Family Programmes Lead
Hours: 35 hours per week, 8 hours per day Monday to Friday (Hours will include some afterschool wraparound, occasional evenings and weekends).
We value work life balance and are willing to consider term time only and or 4 day week.
Salary: £38,000 (FTE)
Location: Max Roach Centre, in person
Holiday: 28 days inclusive of bank holidays and Christmas 2 weeks allocation.
Please send your CV by Friday 21st November 2025.
Interviews will take place week commencing Monday 24th November 2025.
Loughborough Community Centre is an equal opportunities employer. We are committed to safeguarding and safer recruitment.
This role is subject to an enhanced DBS check.
Please send a covering letter along with CV
"A safe place where children, young people and families can come together, to play, learn and thrive".
The client requests no contact from agencies or media sales.


