Administrative support worker jobs in newcastle upon tyne, greater london
In-Work Support Worker (Job Coach)
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract (Bank Staff)
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.
We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
Background
Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
The Post
The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.
Main Duties and Responsibilities
- To carry out a detailed job analysis of potential jobs / work placements
- To carry out detailed job matching of service users and jobs
- To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
- To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
- To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
- To build up natural support within employers and taper off one 1:1 job coaching over time
- To negotiate and implement disability-related reasonable adjustments on an individual basis
- To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
- To liaise with managers to discuss progress and respond to issues
Organisational responsibilities
- To work in accordance with Action on Disability’s Aims, Objectives and Values
- To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
- To promote the work of AoD and promote and implement the social model of disability
- To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
- To participate in and actively contribute to individual supervision, training, team and organisational meetings
- To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
- Any other task appropriate to the role.
Person Specification
Essential
- High expectations for the employment potential of young people with learning disabilities
- Experience of training, education or employment support delivery for marginalised groups
- Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
- An understanding of the needs of employers and the benefits to business of having a diverse workforce
- An understanding of the Social Model of Disability and its practical application
- Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
- Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
- Demonstrable problem-solving skills and experience
- Excellent negotiation skills
- Demonstrable ability to communicate with a wide range of people
- Good organisational skills and ability to keep accurate records and case notes
- Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
- Being willing and able to travel easily within the boroughs of London relevant to the role
- To be available for work during some unsocial hours according to the demands of the work
Desirable
- Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
- An understanding of the factors to be considered in supporting people with learning disabilities into employment
- Experience of working with disabled young people
Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.
Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
No agencies please.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Coxley House in Tower Hamlets.
Sounds great, what will I be doing?
In this role, the individual will manage a caseload of clients requiring early intervention or preventative mental health support, delivering group activities and co-produced programmes that empower service users to achieve their goals. They will clearly communicate the service's aims, objectives, and pathways to ensure users can fully participate and collaborate in their own support. The role involves supporting service users in engaging with various community professionals, including mental health teams, social workers, housing providers, health professionals, and Job Centre Plus. They will work flexibly within a team to ensure service coverage and meet contractual obligations, while also developing and encouraging participation in peer support networks and community-based initiatives. Active monitoring of the health, wellbeing, safety, and security of the service and its users is essential, ensuring all concerns are promptly addressed in line with procedures. The role also includes participating in core service functions, supporting colleagues, and using initiative to complete tasks as they arise. Timely and accurate administration is required, with a strong emphasis on maintaining confidentiality. The individual will also be responsible for ensuring effective and timely referrals, assessments, and service reviews, and will regularly engage in supervision, appraisals, and reviews to support continuous development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The candidate will have demonstrable experience working with individuals who have experienced mental health challenges and/or dual diagnosis issues, supported by a solid understanding of relevant mental health legislation, safeguarding practices, and recovery principles. They will possess in-depth knowledge of mental health conditions and the ability to provide person-centred support with dignity and respect, while communicating effectively and sensitively. The candidate should be skilled in risk assessment and case management, with experience working alongside statutory services and building partnerships with voluntary and community sector organisations. They will have a track record of delivering value-added initiatives such as events, groups, and volunteer or student placements, and be confident representing the organisation at external events, including delivering presentations to stakeholders and commissioners. Strong time management, prioritisation, and communication skills are essential, alongside the ability to work both independently and collaboratively within a team, including overseeing the induction of new peer staff and volunteers. Proficiency in IT, including Microsoft Word, Outlook, and internet use, as well as good literacy and numeracy skills, are required. The candidate will also have sound knowledge of local mental health and wellbeing services, recovery tools, and the ability to respond appropriately to safeguarding concerns. They should be able to remain dynamic and effective under pressure in a fast-paced environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
To establish and develop key employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses across the Forces Employment Charity (FEC).
The Key Account Manager (KAM) will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across allocated Sectors to source a range of employment opportunities, including full & part-time appointments, work experience opportunities and portfolio work.
Interested? Want to know more about the Charity? check out our website
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 7 November 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To ensure Home-Start's Southwark’s finance and operations systems best meet the needs of the organisation, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham.
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB OPPORTUNITY
Sessional Youth Worker (Oasis Community Hub Hadley)
Hours: Flexible
Contract: Sessional
Hourly Rate: £13.98 per hour
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community.
Oasis Community Hub Hadley is looking to recruit a Sessional Youth Worker to join the Oasis Youth & Community Team.
Our team offer a wide variety of Youth Work activities that promote the development of young people, including open access youth club sessions, holiday clubs, mentoring, sports activities as well as targeted support. Training will be given.
Key responsibilities will include:
- Working as part of a team be responsible for supporting on activities for young people within a number of sites in which we operate, including Oasis Academy Enfield, Oasis Academy Hadley, Ponders End Youth Centre and Bell Lane Youth Centre as arranged.
- Ensuring the safety and wellbeing of all young people accessing our projects.
- Leading on activities that support the holistic development of young people.
You could be successful in this role if you:
· Are committed and passionate about working with young people.
· Have enthusiasm and work positively and inclusively with others.
· Enjoy working within a team setting.
· Are available to work evenings and unsociable hours.
· We are particularly interested in individuals will skills or interests that they can bring to their work with young people, leading projects or activities where relevant.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role.If you require any assistance to overcome potential barriers to application, please let us know.
This is a rolling vacancy and if successful you will be invited in for an interview.
As this is a sessional position, we are unable to guarantee working hours.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job summary
Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.
Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.
The Role
We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams.
We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process.
A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Manager
Full-time, Permanent
Salary: £45,981
Location: Farringdon, hybrid working, minimum 2 days on-site
MLC Partners are actively seeking a highly organised and proactive Executive Manager to provide exceptional support to the CEO and leadership team at a renowned, impactful and ambitious charity. Turn2us is a national charity tackling financial insecurity and its structural causes. Offering practical support and information to help everyone thrive, they’re working to change the systems and perceptions that cause financial insecurity across the UK.
If you have the knowledge and experience to ensure the smooth running of the CEOs office; the executive operations, governance and business support functions organisation-wide and you are passionate about this crucial cause - eradicating financial insecurity, then this could be the ideal opportunity to build your career in a charity dedicated to ensuring dignity and equity for all.
Key Responsibilities and Accountabilities
Executive Support to CEO:
- Assemble and prepare papers, being the main point of conduct for CEO key meetings.
- Coordinate, attend, take minutes, and track actions for the Organisational Leadership Team.
- Manage diary, project manage and carry out administration for the CEO.
- Coordinate, attend, take minutes, and track actions for the CEO.
- Follow up on actions from meetings on behalf of the CEO and Chair of EFH, ensuring timely completion.
- Draft correspondence, manage communications, and liaise with key stakeholders including government departments, Patrons’ offices, and external partners, ensuring appropriate professionalism.
Governance Liaison:
- Act as the primary liaison between the CEO and the Group Head of Governance, ensuring all governance-related matters are effectively managed by having weekly check ins with both the Chief Executive and Group Head of Governance, and keeping the Director of People, Culture & Governance informed about pertinent matters.
- Coordinate the preparation and distribution of governance papers and briefing documents for the CEO.
- Ensure timely submission of board and committee papers, ensuring accuracy and completeness.
- Support the CEO in governance-related activities, including regulatory compliance and strategic planning discussions.
- Work closely with the CEO, Director of Finance and Operations, and Property Consultant on property-related matters.
- Act as secretariat for relevant property committees including meeting scheduling, minute taking and tracking actions.
Business Support:
- Lead the induction of new Business Support team members, ensuring consistency in approach.
- Hold regular meetings with the Business Support team, inviting feedback and implementing improvements.
- Lead meetings with Business Support staff to share best practices and resolve operational challenges.
- Foster a positive and collaborative team environment.
- Lead and support the Business Support team, providing a backup service to teams across the organisation, ensuring tasks are carried out in a timely manner. Where there is insufficient capacity within the Business Support Team, this may mean sourcing a temp or outside agency.
Person Specification:
It’s 2025, no-one should be lying awake worrying about mounting bills. No child should be starting their school day cold and hungry. But the fact is, it’s happening, and we want to end it. With an ambitious strategy, we need a strong leader to work alongside the CEO and leadership team who can streamline operations and coordinate key business functions. Successful applicants will have previous experience providing executive support at a senior level with excellent organisational skills and the ability to manage multiple priorities.
You should have a sound understanding of governance processes, including board and committee administration, be an excellent communicator with the ability to draft high-quality correspondence. In addition, you will bring proven leadership experience, motivating and coordinating others, while demonstrating professionalism, discretion, and a commitment to equity, diversity, inclusion, and the values of Turn2us.
Essential Criteria:
- Significant experience in a high-level Executive Assistant or Business Support Management role.
- Strong knowledge of governance processes, including board and committee administration.
- Excellent organisational and project management skills, with the ability to manage multiple priorities.
- High-level written and verbal communication skills, with experience drafting formal correspondence and briefing papers.
- Strong leadership skills, with the ability to coordinate and motivate others.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with digital collaboration tools (e.g., Teams, SharePoint).
Skills:
- Substantial experience working in a senior administrative role or comparable work, highly organised, able to plan proactively and prioritise work, with excellent time management skills and the ability to deliver to a deadline under pressure within a context of competing demands
- Proficient in Microsoft Office suite (Outlook, Word, Excel and PowerPoint), CRM databases and virtual meeting products
- Ability to take a strategic approach, working across the organisation to suggest and implement processes and systems, creating business plans for new initiatives
- Understanding of Monitoring, Evaluation and Learning to support effective impact and continuous improvement, good project management and budgeting skills
- Demonstrable and highly developed interpersonal and communication skills both written and verbal with the ability to manage effective working relationships.
Knowledge:
- Understanding of safeguarding and safe working practices including Equity, Diversity, Inclusion and Belonging and its practical application
- Experience of organisation of meetings, travel arranging, diary management and email management
- Ability to take concise, accurate and efficiently produced minutes of meetings
- Line management experience and ability to motivate others
Attributes:
- Personal commitment to the work of Turn2us
- Resilience, good problem-solving skills
- Initiative/self-starter: able to operate independently and be a team worker.
- A continual improvement approach to yourself and to the work
- Tactful and diplomatic with emotional intelligence
How to Apply/Interview dates
To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Friday 14th November
1st stage interviews: w/c 17th November
2nd stage interviews (face-to-face): w/c 24th November
Location: Central London
Salary: £33,524 per annum (including London Weighting)
Contract: Full-time, Fixed Term (35 hours/week)
Your new company
This respected London-based charity is known for its inclusive culture and commitment to supporting vulnerable communities. With a strong focus on professional development and employee wellbeing, the organisation offers a collaborative environment where your HR and learning expertise will make a meaningful impact.
Your new role
As People and Learning Coordinator, you'll provide high-quality administrative support across the full employee lifecycle. From recruitment and onboarding to payroll and learning & development, you'll play a key role in ensuring smooth HR operations and effective staff engagement. You'll manage systems, track training, support internal communications, and contribute to people-focused projects that drive continuous improvement.
What you'll need to succeed
We're looking for someone with:
- Significant experience in HR administration or a People Services function
- Strong understanding of employment policies, legislation, and best practices
- Excellent communication and interpersonal skills across diverse teams
- High-level organisational and planning skills with the ability to manage competing priorities
- Proficiency in Microsoft Office and HR systems (e.g. IRIS or similar)
- Ability to handle sensitive information with discretion and professionalism
- A proactive, problem-solving mindset and collaborative approach
- Experience coordinating recruitment, payroll, and training activities
Desirable: CIPD Level 3 qualification and experience in the charity sector.
What you'll get in return
- Competitive salary with London Weighting
- 34 days annual leave including bank holidays
- Pension scheme and employee benefits
- A supportive and inclusive workplace culture
- Opportunities for professional development
- The chance to contribute to meaningful social impact
What you need to do now
If you're a detail-oriented HR professional with a passion for learning and development, we'd love to hear from you. Click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
Key Tasks
-
Act as the first point of contact for all referrals over the weekend across both hospitals.
-
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
-
Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
-
Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
-
Collect feedback from service users and upload to case management system.
-
Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
-
Deputise for the manger at discharge planning and other meetings as required.
-
Support hospitals to improve the patient’s experience of the discharge process.
-
Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
-
Work collaboratively with other agencies providing support services.
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
-
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
-
Deliver the front-line support services over the weekend
-
Provide occasional cover for the A/L of other Project Officers
-
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
-
Supervise, support and develop DSWs and volunteers in your service.
-
Liaise with the handyperson service about referrals and jobs for service users.
-
Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
-
Arranging access visits to service user’s homes.
Administration
-
Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
-
Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
-
Ensure wards have good supply of service leaflets and referral forms.
-
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
-
Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
-
Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
-
Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
-
Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
-
Be familiar with and to implement AUKEL policies and procedures.
-
Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
-
Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
-
Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
-
Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
-
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
-
Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
-
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
-
Liaise with contractors to arrange deliveries and works to service user’s homes.
General
-
Meet regularly with your line manager for support, supervision and appraisal.
-
Attend team and staff meetings, (and other meetings) as required.
-
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
-
Undertake any training required to fulfil the post.
-
Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
-
Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
-
The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
-
Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
-
Minimum of 2 years’ experience of working within a health or care setting.
-
Experience of using IT systems to record work done.
-
Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
-
Experience of working within a hospital setting
-
Experience of managing and developing staff.
-
Experience of working with older people
-
Experience of conducting assessments and risk assessments.
Knowledge & Understanding
Essential
-
Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
-
Understanding of the needs of patients who may lack family or other support.
-
Understanding of the needs of lone workers whilst working in the community.
-
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
-
Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
-
Knowledge of CQC fundamental standards
-
Understanding of NHS hospital discharge procedures
Skills/Attributes
Essential
-
Excellent interpersonal skills
-
Excellent verbal and written communication
-
Intermediate IT skills
-
Excellent planning and organisational skills
-
Ability to work calmly under pressure.
Additional Requirements
-
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
-
The role is required travel across East London
-
Flexibility in working hours to meet organisational needs.
Additional Information
-
This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
-
In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
The client requests no contact from agencies or media sales.
This is a fantastic and unique opportunity to join a friendly, busy and supportive Legal and Governance team in the Chief Executive’s Office at the British Psychological Society.
The Board Secretary plays a critical role in the organisation, ensuring we are well governed, managed in compliance with relevant legislation and regulation and uphold best practice at all times.
We are looking for an exceptional proactive individual who must have previous experience in governance, primarily board / committee support, will be highly organised, with strong administrative skills and an excellent communicator. It will suit somebody who is capable of working autonomously and independently and used to providing professional advice and guidance to the Chair of the Board and CEO.
We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with local and national organisations
How to apply
The closing date for applications is Friday 14th November 2025 and interviews are scheduled for w/c 1st December 2025.
To apply, please supply your CV and a covering letter detailing how you meet the criteria in the job profile. Please note that applications without a covering letter will not be considered.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances.
We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
Responsible for the day to day running of the Financial Control department, and line managing two Senior Finance Assistants and two Finance Assistants.
Responsible for group reporting requirements for branches and subsidiaries, including assisting with their opening and closing.
Support the stewardship of the finances of ITF Group, including fixed assets, investments and banking. This includes processing and recognising transactions, maintaining schedules, reporting requirements, forecasting cash requirements and liaising with advisors.
Facilitate receipts, payments and expense claims, including checking of expense claims, and checking and recording regional office transactions in ITF Group accounts. Collaborate with and support teams responsible for different income streams, and process transactions on credit cards and prepaid cards, including issuing and closing of cards.
Responsible for employee and employer tax matters for benefits-in-kind that are identified in invoices or expense claims, including preparing the PAYE Settlement Agreement.
Responsible for statutory and regulatory calculations, reports and filing, including Certification Office, Companies House, corporation tax, VAT, gift aid and other taxes, levies, charges and duties.
Prepare for and assist the external audit, and year-end and monthly accounts, and complete allocated balance sheet reconciliations.
Establish and provide appropriate policies and processes to ensure compliance and to meet defined deadlines.
Lead the operational team, systems and initiatives that enable ITF to deliver high-performing, values-led services. Ensure effective planning, delivery and improvement of the organisational function. Combine subject matter expertise, strategic thinking and people management to ensure a resilient, compliant and impactful operation.
ABOUT YOU
We are looking for a highly numerate and organised individual with a strong ethical approach. The ideal candidate will have:
Essential criteria:
- Substantial experience: A professional accounting qualification (CCAB or CIMA) with a proven track record in a senior finance role.
- Leadership: Proven experience in managing and leading a team.
- Technical accounting expertise: Hands-on experience preparing annual reports and financial statements, with a solid knowledge of accounting standards and HMRC requirements.
- Audit experience: Direct experience of being audited by external financial auditors.
- IT proficiency: Advanced Excel and intermediate Word skills. Must have practical experience with complex finance databases (e.g., Sage, Oracle, SAP), reporting tools, and expense claim systems.
- Personal attributes: Exceptional attention to detail, accuracy, and the organisational skills to meet tight deadlines. Must be fluent in English.
- Flexibility: Willingness to adapt working hours during periods of high demand to ensure deadlines are met.
Desirable criteria:
- Experience in implementing new finance databases, reporting tools and expense claim systems
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Personal Independence Coordinator Team Leader Salary £31,489 Full Time 35 hours per week
Do you want a job that makes a positive difference in people’s lives?
Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator Team Leader.
PICs work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks.
If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
Excellent communication and listening skills
A positive attitude and the ability to problem solve
A cheerful, friendly and outgoing personality
The ability to work flexibly, alone and as part of a team
Closing date for applications: 9am Wednesday 12th November
Interview Dates: Tuesday 18th November 2025
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Your new company
Join a globally respected non-profit organisation working at the forefront of social change. With a strong international presence and a mission rooted in equity and empowerment, this organisation leads impactful initiatives that influence policy, drive advocacy, and support vulnerable communities. You'll be part of a collaborative, values-led team committed to creating lasting change through strategic leadership and inclusive practices.
Your new role
As Senior Officer - Executive Office, you'll provide high-level strategic, operational, and administrative support to the CEO. Acting as a trusted advisor and gatekeeper, you'll help manage priorities, coordinate key projects, and ensure smooth communication across senior leadership and the Board. You'll also play a vital role in internal communications and external engagement, including supporting the CEO's media presence and global travel.This is a dynamic, fast-paced role ideal for someone who thrives in high-level executive support and strategic coordination.
What you'll need to succeed
We're looking for someone with:
- 7+ years' experience supporting senior leaders and Boards in a similar role
- Strong governance knowledge, including UK Charity Commission requirements
- Exceptional organisational and time management skills
- Advanced proficiency in Microsoft Office and project management tools
- Excellent written and verbal communication skills, including copyediting
- High level of discretion, integrity, and professionalism
- Ability to manage complex priorities and work independently
- Experience in internal communications and stakeholder engagement
- A proactive, solution-focused mindset and collaborative approach
Desirable: Experience in gender equality, women's empowerment, or international development.
What you'll get in return
- Competitive salary with annual increments
- Generous 10% pension contribution
- Hybrid working model (Central London office)
- Opportunities for international travel
- Inclusive and values-led workplace culture
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rosebuds Preschool has a great opportunity for a Preschool and Family Operations Lead, to drive the quality and development of our award-winning services for children, young people, and families at the Max Roach Centre. This role emphasises a multi-disciplinary and integrated approach to early years education, play, and child initiatives.
What does your role look like:
Quality Oversight: Ensure high-quality early years learning and care at Rosebuds Preschool. Develop quality assurance frameworks to evaluate service effectiveness in addition to the formulation of a meaningful programme of family and child centred activities within our Play and Family Support initiatives at the centre.
Program Development: Design and manage family and child-centered activities in our play, and Family Support initiatives. Collaborate with practitioners to enhance educational offerings and align with best practices.
Multi-Disciplinary Collaboration: Promote integrated working across early years sectors. Engage in collaborative planning with educators, social services, health providers, and community organizations.
Leadership and Management: Advanced Early Years management knowledge, understanding and experience is fundamental to this role. Provide leadership and mentorship to staff, fostering professional development and continuous improvement.
Community Engagement: Organise year-round activities reflecting the Max Roach community's needs. Build relationships with partners to create a robust ecosystem for families.
Benefits of working with us:
- Highly Competitive Salary
- Concessional Preschool Place
- Employee Assistance Programme for Staff Mental Health Wellbeing and Support
- Regular Socials and Team Building Opportunities.
- Free Enhanced DBS Checks
- Well-Established Career Path and Training Opportunities
- Workplace Pension Scheme
- Induction and Supervision Programme
- Personal and Professional Development Plan
- Fresh Fruit, Tea & Coffee available for all staff
Requirements:
Looking for an individual that can inspire and develop a team, is willing to learn and has a passion for working with children, young people and their families. With a recognised qualification in Early Years / Childcare at Level 3 with a proven track record of 5 year's experience in a management / leadership role in an early years setting.
Experience of:
-
devising and applying a high quality curriculum for young children within the Early Years Foundation Stage.
-
managing a team of early years professionals to improve the quality of EY practice.
-
working with external groups / partners / organisations in a EY provision in a way that supports the child and its’ family in a holistic way.
-
Oversight and designed lead for Safeguarding children, Health and Safety.
-
Monitoring activities / services using a database system.
-
Managing and working within a designated budget.
Role Title: Preschool and Family Programmes Lead
Hours: 35 hours per week, 8 hours per day Monday to Friday (Hours will include some afterschool wraparound, occasional evenings and weekends).
We value work life balance and are willing to consider term time only and or 4 day week.
Salary: £38,000 (FTE)
Location: Max Roach Centre, in person
Holiday: 28 days inclusive of bank holidays and Christmas 2 weeks allocation.
Please send your CV by Friday 21st November 2025.
Interviews will take place week commencing Monday 24th November 2025.
Loughborough Community Centre is an equal opportunities employer. We are committed to safeguarding and safer recruitment.
This role is subject to an enhanced DBS check.
Please send a covering letter along with CV
"A safe place where children, young people and families can come together, to play, learn and thrive".
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POLICY and CAMPAIGNS OFFICER
Do you want to drive vital change for victims of stalking and harassment across policy and legislation? As a Policy and Campaigns Officer at Suzy Lamplugh Trust, you’ll work on multiple, diverse and fast-paced projects in a committed and expert team. Come and step into a role where your work truly makes an impact.
ABOUT SUZY LAMPLUGH TRUST
This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.
We are an organisation that has:
-
been responsible for training over one million lone and frontline workers across all sectors in personal safety;
-
campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and
-
supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service.
Key Responsibilities:
-
Support the delivery and evaluation of national campaigns on workplace safety as well as stalking, harassment and other priority areas.
-
Maintain effective relationships with civil servants, policy makers, national and local decision makers, and other campaigning bodies and build relevant networks of stakeholders.
-
Proactively keep abreast of issues within the post-holder’s own portfolio, general criminal justice, personal safety and Violence Against Women and Girls (VAWG) policy developments and up to date campaigning techniques.
-
To undertake or commission research on specific policy areas as required.
-
Develop policy recommendations, write policy and campaigns reports, lobby government and other decision makers and stakeholders, and respond on behalf of Suzy Lamplugh Trust to government enquiries, consultations or other relevant initiatives.
ABOUT THE ROLE
The Policy and Campaigns Officer is responsible for supporting on Suzy Lamplugh Trust’s policy and campaigning work relating to reducing harassment, violence and aggression in society by addressing these issues at their root cause, working with employers to improve personal safety culture within organisations and seeking to influence policy and legislative change where necessary. This role will also support campaigns that ensure that victims of stalking receive better support and protection.
Contract Type: Permanent
Salary: £31,500
Hours: Full-time
Please read the attached Job Description and Person Specification for full details.
As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support.
WHAT WE OFFER IN RETURN
In return for our staff’s commitment and dedication, we offer a range of benefits, including:
-
Hybrid working (minimum 40% in the office)
-
Flexitime Policy
-
28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata for part-time) + public holiday
-
Pension scheme with 5% employer contribution
-
Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
-
Occupational Sick Pay (which increases after 3 years)
-
Cycle to Work scheme (cycle racks on site)
-
Interest-free travel loan for annual season ticket
-
Regular all-staff off-site meetings and events
Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.
HOW TO APPLY
Suzy Lamplugh Trust is committed to diversity and is an equal opportunity employer. Please apply by submitting a CV and a covering letter detailing how your skills and experience align with each point in the person specification. Applications without a covering letter will not be considered.
All applicants must have the legal right to work in the UK. Please note that if you do not receive a response within three weeks of the closing date, your application was not successful.
Closing Date: 23rd November
Interview: week beginning 8th December 2025
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.