Administrative volunteer roles in ilford, greater london

The job entails working closely with project/programme managers in ensuring the smooth running of the organisation's internal operations, external networking, HR, events, communications & fundraising. Successful candidates will be able to gain proven experience in each of the highlighted areas. 

The successful candidate must be a quick learner, trustworthy, intelligent and pro-active self-starter, highly organised and able to multitask effectively.

Key responsibilities include:
Provide receptionist and general admin support to the team, including basic bookkeeping
Provide seamless support to project leads, contractors and freelancers
Help with events and conferences.
Help with writing of funding proposals, publicity & marketing 
Update social media, website, marketing and promotion content

The Ideal Candidate will:
Be Intelligent & Trustworthy - have gained great academic results
Demonstrate excellent writing skills and speaking ability
Pay attention to details and exhibit high degree of precision with work assignments
Be Tech Savvy - Be competent/confident with CRM, CMS, social media and spreadsheets 
Have some interest in Art Galleries, Creativity, Research, International Devevelopment and/or business administration 

Benefits:

• Career Development Plan Support 
• Access to paid training and qualification enhancement
• Work references for future jobs application
• Reimbursement of out of pocket expenses

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

We are seeking an applicant who can travel to the Harlow/Sawbridgeworth area 3-4 times per year for meetings.

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Job Title: Admin Assistant                                                                               

Reports To: Department Manager 

Location: Remote 

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.

Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.

Key Responsibilities:

Event Coordination Support

• Schedule and manage logistics for project events, workshops, and community showcases.

• Track bookings, rehearsals, and venue use to ensure a smooth timeline.

• Support RSVP management and communication for performances and activities.

Data & Documentation Management

• Maintain and organise project records such as attendance sheets, registration forms, and feedback.

• Ensure digital files are properly stored and accessible for all team members.

• Assist in compiling reports and summaries post-events.

Communication & Liaison

• Serve as a contact point for public and internal queries related to the project.

• Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).

• Communicate with facilitators, artists, and partners to confirm details and provide logistical support.

Resource & Inventory Support

• Track inventory of promotional and event materials.

• Assist in coordinating procurement and delivery of materials for activities and performances.

Volunteer Coordination

• Monitor onboarding progress of volunteers engaged in Solta o Jogo.

• Assist with preparing and maintaining volunteer schedules.

• Provide administrative support during volunteer briefings and training.

General Administrative Duties

• Take meeting minutes and circulate action items.

• Help draft internal updates, task lists, and team reminders.

• Provide general clerical support as needed.

Required Qualifications:

Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong verbal and written communication skills.

• Attention to detail and ability to multitask efficiently.

• Friendly, professional, and proactive attitude.

• Ability to work independently as well as collaboratively with remote teams.

Benefits:

• Gain practical experience in nonprofit administration and cultural event coordination.

• Work flexibly with a remote, supportive team.

• Contribute to a vibrant, meaningful community project.

• Receive mentoring and transferable skill development.

• Local travel reimbursement for any in-person events or meetings (if applicable).

Equality Statement:

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.

VOLUNTEER ADMINISTRATOR

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch Remap Email and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow Remap policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Communications and Administration Co-ordinator

Hours: Either 5 days a week, 9am-5pm, Monday-Friday or reduced hours to suit but covering the core hours of 9am- 3pm, Monday to Friday.

Salary: FTE from £35,327 p/a

Location: CDS UK London Office

OVERVIEW

This is an exciting opportunity to join our small, friendly team and to use your skills to develop our administration and communications function which is central to the smooth running of the organisation as it continues to grow. You will be working with a committed group of people, including clinicians working in all areas of the country, and making a real difference to the lives of patients.

CDS UK (the Clinic for Dissociative Studies) is a specialist psychotherapy service established in 1998, offering assessment and long-term specialist outpatient treatment to people with dissociative disorders, in particular dissociative identity disorder (DID - formerly called multiple personality disorder). Our patients have often suffered the most extreme forms of abuse and represent one of the most vulnerable and complex client groups. Whilst many of the tasks involved in the role are straightforward, there can be some emotional impact from working in this difficult field, so resilience is important.

CDS UK is a Charitable Incorporated Organisation (CIO) and an Independent Provider to the NHS and is subcontracted by NHS commissioning organisations nationally on a discretionary per-patient basis, where local mental health services are unable to provide appropriate treatment.

JOB DESCRIPTION

To act as a first point of contact for CDS UK and to support the smooth running of the administrative function within the organisation. Your role will also focus on ensuring a high quality of communication with our associates, patients, existing and prospective commissioners. You will provide support ranging from answering patient enquiries sourcing rooms for patients, greeting visitors to the building and registering new referrals as well as taking simple minutes of our weekly clinical meeting. Additionally, you will be responsible for ensuring that our website is up to date, compiling internal communications such as our newsletter and building our external company profile by increasing our LinkedIn presence.

Key Duties

Enquiries

· Acting as first point of contact when dealing with enquiries from potential patients and referrers and responding in an appropriate and timely manner using standard response templates where possible.

· Distributing telephone and email messages as appropriate and using initiative to pass these promptly to the appropriate member of the team, using judgement on urgency.

· Demonstrating an understanding and reassuring manner when dealing with patients and those related to their care.

· Ensuring a good understanding of CDS UK confidentiality policies and maintain these in all interactions with patients, professionals and other external parties.

Referrals

· Logging all new referrals onto CDS UK’s filing system and completing associated administrative tasks - e.g. creating an electronic folder, patient information sheet and sending acknowledgement letters.

· Ad hoc obtaining of additional medical records relating to referral patients (in liaison with Project, Office and Referrals Manager).

Assessments and Treatment

· Ensuring timely sending of all outcome measures, logging when these are received, and forwarding on to research team.

· Sourcing and confirming rooms needed for both one-off assessments and those needed for weekly therapy sessions.

Recruitment and Onboarding

· Setting up interview panels: finding dates; confirming with attendees; providing copies of relevant documentation and filing confidential information appropriately.

· Managing the onboarding process: ensuring new staff and associates have DBS checks; taking up and circulating references; administering new starter forms; ensuring contracts are in place.

Communication

· To support the Business & Operations Director in the development of a communication and public relations strategy and assist with implementation.

External communication (Online presence)

· Ensuring all content on the website, is accurate and up to date. Regularly spot checking to ensure that the website is functioning properly. Escalating appropriately to identify if changes need to be made.

· Ensuring any new material to be sent externally is CDS branded and of a high standard.

· To manage the CDS LinkedIn account and any future suitable other Social Media sites, to ensure that regular, relevant, high-quality content is posted to raise awareness of the work CDS does to both Commissioners, potential new Core Staff & Associates, other Health Care Professionals and people who may experience DID.

· To manage the LinkedIn account followers, connecting with relevant professionals to increase our reach.

Internal Communication

· To support the engagement of both core staff & associates by ensuring regular communication such as the newsletter is compiled and sent out in a timely fashion

· To support with the planning of staff team building sessions and CDS organised team social events when asked to. Sourcing venues, inviting associates and ensuring that the planning does not exceed the stated budget.

Agenda-setting and minute-taking

· Organising and circulating the agenda for weekly clinical meetings.

· Taking concise and accurate minutes, circulating to colleagues and filing appropriately.

Electronic filing

· Ensuring electronic files are correctly structured and up to date.

· Undertaking a data cleansing role to ensure quality, consistency and accuracy of information in line with CDS UK’s data retention policy.

General Administration

· Warmly welcoming patients, professionals and visitors to the building, showing them the facilities and offering refreshments.

· Sorting and distribution of all incoming post.

· Typing and editing reports/letters for clinical staff.

· Attending monthly internal business meetings and maintaining an action log.

· Arranging refreshments for meetings as required.

· Booking travel and accommodation where needed.

· General office duties including filing and photocopying as required.

Projects

· To support the Business & Administration team with projects as and when required during seasonally quieter periods.

Other Duties

· Along with other admin staff, ensuring the building is clean, tidy and well-organised.

· Covering for the Executive Assistant when they are absent.

We look forward to hearing from you.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 CPD accredited courses should you want to study further.

Ace of Clubs (AoC) is an independent charity based in Clapham that supports individuals experiencing homelessness. We serve up to 200 hot meals a day to adults who are homeless, hungry or facing adversity. 

With a small staff team, we need more volunteer help to support our admin - this includes writing emails, helping with communications or writing reports.  You will be helping out in areas such as fundraising, communications and charity co-ordination.  As this role requires significant writing, it is essential  that you have a high standard of written English and have close attention to detail.  You also need to be competent on using Microsoft packages.

Hours can be flexible during the working day Monday to Friday depending on your commitments.  However, we would like a minimum of 5 hours per week as we will also invest time to onboard, induct and train you.  We also ask for a commitment of ideally 6 months.  However, we do appreciate that you may have some planned leave etc. within that timeframe.

This role is ideal for individuals looking to gain experience in the charity sector or for people who have previously had careers, but now have some time and skills to give back to a charity.

We are a friendly and welcoming team with many volunteers also supporting our daily work, so you will be joining a bustling and inspiring environment.

About QuilomboUK

QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.

Role Overview

As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.

Key Responsibilities:

Exit Procedures & Offboarding

• Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
• Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
• Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.

HR Records & Compliance

• Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
• Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
• Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.

Administrative Support

• Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
• Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
• Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.

Data Protection & Security

• Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
• Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
• Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.

Qualifications

• Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
• Skills:
• Exceptional attention to detail and organisational skills.
• Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
• Strong written communication skills for drafting policies, reports, and employee correspondence.
• Knowledge:
• Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
• Familiarity with D&I principles and their application to HR processes.
• Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.

Personal Attributes

• A meticulous problem-solver who takes pride in accuracy and compliance.
• Discreet and trustworthy when handling confidential information.
• Proactive self-starter who thrives in a remote, fast-paced environment.
• Team-oriented with a “no task too small” mindset and a commitment to collective success.

Why Join QuilomboUK?

• Impact: Ensure the integrity of HR systems that directly support equity and social justice.
• Flexibility: Work remotely with a team that values work-life balance and inclusivity.
• Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
• Culture: Join a collaborative, values-led team where your contributions are celebrated.

We are looking to build our LinkedIn profile and our reach into the business world. The role will include advancing our connections and cultivating lasting relationships in communities of like minded companies. Content creation, updating on news and arranging in person meetings when needed are a key part of the role so candidates will need good communication skills, creative writing experience and be tech savvy. Although remote the team are in daily contact when needed and meet in person at major fundraising events where live updates can be posted. We are passionate about animal welfare so if you love dogs and have a creative skillset and some business flair come and join us.Saving Strays is run by volunteers only, please ensure that you are serious about volunteering and dedicating some of your free time to the charity.

Yoga Stops Traffick is an international campaign to raise awareness of and funds for survivors of human trafficking in India. Every year thousands of yoga practitioners from all corners of the globe roll out their mats to stand in solidarity with young survivors. The funds raised from Yoga Stops Traffick help rescue and rehabilitate survivors of human trafficking, sexual and domestic violence, modern-day slavery, and child marriage.

We are seeking 2 enthusiastic volunteers to support Yoga Stops Traffick 2026. You will join a small but ambitious team with tons of passion, and you will have a real chance to see the impact of your work!

About this volunteer role

This is an administration support role so we will be asking you to carry out administrative tasks such as:

• Copying and pasting templated emails, personalising them and then sending them to yoga studios and teachers. 
• Compiling lists of yoga studios and teachers to contact.
• Updating trackers based on email responses.
• Responding to customer enquiries.

If the volunteer feels confident to, they might also be asked to do some social media, newsletter and website administrative work. And if they have ideas for how to improve the campaign further - they will be welcomed with enthusiasm!

What we offer in return:

• A supportive team to work alongside

• Training and induction from Adventure Ashram

• The opportunity to gain campaign experience at a small charity

• The knowledge you have made a positive difference to people’s lives

Requirements of role:

• Ideally a commitment of approx. 2-6 hours per week

• Equipment you need: Laptop/PC, Internet Access

Role Description

The Together Plan is a UK registered charity, promoting community capacity building, with a current focus on Belarus and Eastern Europe, through research, exploration, cultural events and dialogue. We help communities discover what can be achieved collectively, working alongside community members to develop skills and knowledge while providing the necessary training to build a sustainable future.

The Together Plan draws its inspiration for projects around three central pillars – ‘past’, ‘present’ and ‘future’ and each project drives a central belief which can be distilled into one line … Jewish people, wherever they are, are not alone.

The Together Plan is looking for pro-bono support to help maintain and expand our current Salesforce solution. We are looking to develop a long term relationship with a volunteer (or two) from the Salesforce ecosystem. Time commitment is expected to be on average 5 hours a month and maybe a little more if there is a specific project ongoing.

Required Skills and Qualities

• Proactive and self-motivated

• Organised

• Good attention to detail

• Communicative and friendly

• Quick learner

Role Duties

• Dashboard / Report creation for specific campaigns / opportunity needs

• Troubleshooting when necessary (time critical)

• Taking a weekly system backup

• Proactively thinking of new solutions to improve the efficiency and effectiveness of the work of the charity

• Facilitating the introduction and set-up of new features / integrations

Role Length

• 6+ months

Time Requirement

• between 2 and 8 hours per month, depending on the month, with occasional email use outside these hours.

• This role can be performed outside of regular office hours.

Job Title: Personal Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme. 

Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.

Key Responsibilities:

Administrative Support & Coordination:

• Manage meeting schedules, appointments, and internal calendars.

• Organise virtual events, staff briefings, and team check-ins.

• Support in planning and executing internal conferences or training sessions.

Data & System Management:

• Maintain and update internal databases and contact lists.

• Implement and uphold procedures and administrative systems.

Staff Liaison & Communication:

• Act as a point of contact between managers and teams.

• Assist in internal communications and task follow-ups.

General Administrative Tasks:

• Contribute to internal meetings with updates and suggestions.

• Provide ad hoc administrative support to leadership and teams as needed.

Required Qualifications:

Education:

• No specific degree required, but relevant administrative or office support experience is preferred.

Experience:

• Prior experience as an administrative or personal assistant is an advantage.

• Familiarity with coordinating meetings, managing data, or supporting organisational logistics.

Skills:

• Strong written and verbal communication.

• Excellent organisational and time-management abilities.

• Proficiency in Microsoft Office, particularly Word and Excel.

• Proactive, professional, and able to work independently or collaboratively.

• Strong team player with attention to detail.

Benefits:

• Gain valuable administrative and coordination experience in the nonprofit sector.

• Receive support and mentorship to build confidence and skills.

• Work flexibly in a fully remote setup with a collaborative team.

• Build your network within a mission-driven cultural organisation.

• Reimbursement of local travel expenses (if in-person support is required for specific events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

About volunteering with Rays of Sunshine
We brighten the lives of seriously ill young people by granting wishes and providing ongoing support in hospital and within the community, but we couldn't do it without our amazing volunteers.
It's more than volunteering with us, it's making magic happen. By joining us, you'll play a crucial role in turning the dreams of seriously ill children into reality. In whatever role you take on - from helping with fundraising, events, or wishes, you'll help create memories that last a lifetime for seriously ill children and for you too.

Purpose of role
We're on a mission to grant magical wishes and create lasting memories for seriously ill children and their families. Our team is best described as small but mighty. For us to have more impact, we need the help of volunteers who can give the gift of their time to help us achieve our goals.
Our wishes are as unique as children themselves. Whether a child wants to be a princess or a fireman for a day, go to Legoland, have a UK break with their family, own an iPad or meet their favourite pop star, Rays of Sunshine works hard to make that wish come true.
Wishes are important because they give a child the chance to forget their illness and do something they could only dream of. Wishes make a child feel extra-special and bring them joy, hope and happiness. They also provide families with treasured memories of happy times to look back on.

What does the role involve?
We are looking for a creative and organized individual to support our wish granting team. You will be responsible for assisting the team with daily tasks and creative projects that support the wish journey and our families.

Duties may include:
• Work with wish team to identify new suppliers that can support with granting wishes (including discounts and gifts in kind)
• Assist with creating bespoke itineraries for our wish children (each child is sent their own itinerary which creatively outlines every aspect of their wish experience)
• Helping to source wish enhancements items for wishes (these are small gifts/toys that are sent to each child ahead of their wish)
• Assist Wish Granters with chasing paperwork from families/medical teams (this could include disclaimers, medical forms, wish forms and form an important part of the wish process)
• Booking in initial calls with families and their wish granters to discuss wishes and start the planning process (these calls are designed to learn more about the child and what their wishes mean to them)

Types of wishes that may require your support include:
• To be wishes (princess for the day, policeman for the day, etc)
• Celebration parties (end of treatment party, birthdays, etc)
• To Go (trips to the theatre, musical venues, exhibitions, etc)
• To Have (to own a laptop, gaming pc, bedroom makeover, etc)
• UK Breaks (4 night/5 day holiday anywhere in the UK, i.e. Centerparcs, Butlins, etc)

What skills do I need to have?
• Friendly, you'll be an ambassador of Rays of Sunshine whilst volunteering with us
• Computer literacy (training will be given on our internal systems, but general knowledge of word, excel, pdf, powerpoint)
• Be comfortable working as part of a team and talking to our beneficiaries (wish families, medical teams, etc)
• Ability to problem solve and manage unexpected situations/last minute requests with a calm and professional manner
• Attention to detail and discretion
• A creative approach and passion for making the child’s experience as magical as possible

Why volunteer with us?
• Make a real difference: Witness the impact of your support firsthand as you spread joy and raise awareness.
• Join a supportive community: Be part of a friendly and passionate team, connecting with people who are driven to make         more wishes happen.
• Gain experience and a great way to see firsthand the impact of a wish
• Meet new people from different backgrounds and networking opportunities with like-minded people and organisations

What training and support will I receive?
• Learn about the work of Rays of Sunshine and the types of wishes you may be supporting•
• The impact of a wish and overview of the day in the life of a wish granter
• All Rays of Sunshine staff and wish volunteers must complete the charity’s Safeguarding Children training (mandatory)
• Only trained Rays of Sunshine team members and volunteers with a current DBS check can work with wish children (mandatory)
• Health and Safety Training (mandatory)
• The opportunity to shadow an experienced member of the Wish team to see a wish in progress.

Rays of Sunshine Values
Our values are at the heart of everything we do and help guide us in our mission to grant more magical wishes for seriously ill children.
• Kindness - We are kind to ourselves and others in everything we do.
• Joy - We work with fun, passion, and a sprinkle of magic
• Empowerment - We work to build confidence and nurture potential.
• Connection - We build strong connections with everyone in our wish community
• Integrity - We are honest and trusted to do the right thing.

Rays of Sunshine is committed to being an equal opportunities organisation; to promoting equal opportunities and preventing discrimination. Rays of Sunshine is also committed to safeguarding and promoting the welfare of all service users, volunteers and staff and expects all volunteers and staff to share this commitment.

Do you want to make a real difference to Scope, the disability equality charity, and our customers? Are you interested in data processing? Would you like to volunteer a couple of hours a week from home on a specific project you can really get stuck into?

If so, you might like our Data Input Volunteer Administrator role!

About this role

You will be supporting our Employer Engagement team to boost the number of roles we advertise for disabled people. This is an invaluable project for us as we grow our Job Board which offers employment opportunities for disabled people, which we can't do without some amazing volunteers! Please note, you must be 18 years old for this role.

Your role may include:

• Inputting data into our website content management system (Kontent.ai)
• Proof reading job adverts
• Working with the Employer Engagement team to ensure all data is accurate.

Where and when

• This is a fully remote opportunity so can be completed from anywhere in England or Wales
• We can also offer this role as a hybrid opportunity if preferred, if you are based in Manchester.
• We suggest a minimum of 8 hours a week but you're welcome to do more.
• Timing of volunteering is flexible and can be discussed on an individual basis.

What we’re looking for

• Willingness to learn
• Basic computer skills
• An awareness of personal data and data protection
• Some experience of emails
• Experience of content management systems, would be useful but not essential as full training provided.

Skills you can gain

• Data input
• Knowledge of Office 365, particularly Outlook and Teams
• Use of a Content Management System (Kontent.ai)
• Administration
• Communication
• Teamwork
• Experience in a large, national disability charity

Support you will get

• IT equipment and software to carry out the role
• A dedicated volunteer manager to answer any questions and support your development
• Volunteer induction into Scope
• Relevant training in your role
• Access to a wealth of online training
• Agreed out of pocket expenses (if you have any)
• Reasonable adjustments to make the role accessible to you
• A work-related reference

Key Dates

• Apply by midnight on Wednesday 30 July

Safeguarding

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.