Administrator and communications volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a small, friendly, place-based funder seeking up to 3 new volunteer Trustees to take us into the next decade.
Opportunity – Volunteer Trustee (we have 10 currently)
Location – London Bridge/Borough High Street SE1 (hybrid meetings, in-person encouraged)
Salary - Voluntary (Reasonable expenses reimbursed)
Hours – equivalent to 1 day per month
Trustees attend 4 required board meetings each year in March, June, September, December. We also encourage attendance at our quarterly Finance Committee and/or occasional grant assessment meetings. All are hybrid meetings run from our office near to London Bridge SE1.
About Us
Wakefield Tetley Trust is a long-established grant-maker working in Tower Hamlets, Southwark and the City of London since 2008 as a joint entity, originally created in the 1930’s as two separate charities. We support people in need by funding local charities and community groups who work with individuals and communities who are marginalised or disadvantaged, for example because they have difficulty in accessing resources, face discrimination or may experience poorer social, economic and health outcomes. In 2024 the Trust made grants of £213,152 towards work in support of our aims.
The opportunity
We are looking for up to 3 community-minded individuals who might live or work in our area of benefit. You will be keen to engage in high quality grant-making through informed understanding of the needs and challenges facing the charities and communities that we support. We always need to add to our professional skill base so if you have experience relating to governance, finance, property, strategic and operational management, that is equally welcome. You’ll play a key part in developing our future plans and, as we are looking to incorporate in the next 12 months, you will play a part in achieving that and other changes.
Time Commitment
Being available, engaged and a sounding board for staff and other Trustees is just as important as attending 4 mandatory meetings each year. We hope you’d take up the opportunity to visit and meet with grant holder charities, and to develop your knowledge and intelligence of issues that affect people in our area of benefit.
Who You Are
We’re looking for up to three individuals who bring enthusiasm, knowledge or interest in the local area we cover (or willing to learn), commitment to sound governance and the intention to make high quality grant-making. You might have a specific social interest or issue that you want to champion, and you’ll be a collaborative team member of the Board.
We particularly welcome applications from people currently living or working in the London Boroughs of Southwark, Tower Hamlets or City of London.
We serve the people of Tower Hamlets, Southwark and the City of London by providing grants to local community-based charities and groups
The client requests no contact from agencies or media sales.
Enjoy a good book?
Passionate about the role which literature plays in our lives?
Interested in using your skills to support Scottish literature in Edinburgh and internationally?
Excited by the prospect of working with the Board and Executive to shape our strategic direction?
Edinburgh UNESCO City of Literature Trust is looking for two or three individuals to join the Board of Trustees of the world’s first City of Literature as we look to our future after our 20th anniversary.
You will be joining an organisation at the heart of Edinburgh’s literary community and an international network of UNESCO Cities of Literature. Literary cities are granted the designation if they can boast a proud creative tradition and demonstrate a commitment to placing stories, literature and reading at the heart of civic life.
If you have experience, knowledge, or interest in the following, please get in touch:
· Financial management (including willingness to take on a leadership role as Chair of our Finance, Audit and Risk Committee)
· Accountancy skills
· Publishing
· Bookselling
· Tourism
Any additional experience in the following areas would also be welcomed:
- HR
- Marketing
- Technology
- Governance
We welcome applications from across all ages, communities and backgrounds. We encourage applications from under-represented groups.
The new appointments will be for an initial period of up to three years. The posts are not remunerated but some expenses are covered as per our Board Members’ Expenses Policy.
Time Commitment:
The Board of Trustees meets five times each year.
Meetings are generally 6 -8pm on Mondays in Edinburgh and in a hybrid format
The Finance, Audit and Risk Committee meets quarterly ahead of Board meetings.
There is an annual half-day board planning session.
Outwith Board meetings, there are individual meetings as required and the opportunity to attend events of interest in the sector.
The overall time commitment for the role is estimated at 8 -10 hours per month.
Application Information
Our Trustee Information Pack contains information about the role, requirements and the application process.
To apply please submit your CV and a covering letter (no more than two sides of A4) outlining why this position is of interest and what you believe you can offer.
If you have any questions or you would like an informal chat, please do get in touch with our Director, Dr Harriet MacMillan.
Luminary provides training, employment and community to some of the most disadvantaged women in London. We work alongside women who have experienced gender-based violence and live with ‘multiple disadvantage’ - a term that recognises that many women experience multiple forms of social and economic disadvantage which interlink, intersect and
drive a cycle of deprivation. Our primary focus is helping these women achieve employment and reach independence - breaking the cycle of poverty, violence and disadvantage, once and for all.
OVERVIEW
The Charities Act 1993 defines charity trustees as those responsible under the charity's governing document for controlling the administration and management of the charity. For Luminary Limited, the trustees oversee and support the operations of the charity, our Employability Support Programme, 1-to-1 holistic support, Mentor Scheme & next steps Progression Support Programme.
We work in collaboration with, but independently of, the Board of Directors of the business, Luminary Bakery Limited, who oversee the governance of the bakery, café business and commercial operations.
**Please note: Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010**
How we achieve our Mission
We use baking as a tool to guide women towards employability and independence. Over our two-year programme, women learn to bake, gain a catering qualification and develop transferable skills such as budgeting, interview techniques, working as a team, and resilience. Women gain valuable work experience through our sister organisation, Luminary
Bakery, as well as being paired with a volunteer mentor who helps her develop her career next steps. However, our programme goes far beyond job skills. We offer access to highly-trained counsellors and each woman is supported by a dedicated Progression Support Worker to help her navigate the broader challenges she will face including housing and debt.
THE ROLE OF LUMINARY LIMITED’S BOARD OF TRUSTEES
At its simplest, the role of the Trustee Board is to receive assets from donors, safeguard them and apply them to the charitable purposes of Luminary Limited. The Trustee Board must always act in the best interests of Luminary Limited, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for
whom they have responsibility. The Trustee Board must act as a group and not as individuals.
DUTIES OF A TRUSTEE BOARD MEMBER
The duties of a Trustee Board member are to:
Ensure that Luminary Limited complies with its Articles of Association, charity law, company law and any other relevant legislation or regulations.
Ensure that Luminary Limited pursues its objects as defined in its governing document.
Ensure Luminary Limited pursues its objects as defined in its governing document.
Ensure Luminary Limited applies its resources exclusively in pursuance of its objects.
Contribute actively to the Trustee Board by giving firm strategic direction to Luminary Limited, setting overall policy, defining goals, setting targets, and evaluating performance against agreed targets.
Safeguard the good name and values of Luminary Limited.
Ensure the financial stability of Luminary Limited by opening up its network.
Stay up to date with matters of charity law and issues affecting Luminary.
In addition to the above statutory duties, each Trustee should use any specific skills, knowledge or experience they have to help the Trustee Board reach sound decisions, and to support Luminary Limited staff when necessary. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives, and evaluating or offering advice on other areas in which the Trustee has insight, experience or expertise.
DIVERSITY IN LUMINARY LIMITED’S BOARD OF TRUSTEES
We are committed to building a diverse team and seek to be representative of those we are supporting, so we would especially like to hear from applicants from a wide range of backgrounds, including the global majority. We also recognise the importance of lived experience in all roles within our organisation, and therefore welcome applications from
those with lived experience of disadvantage or gender-based violence.
Diversity brings together the rich mix of qualities that make a healthy and effective board, and therefore allows us to work to the best of our ability for Luminary Limited. Luminary Ltd and Luminary Bakery were originally established and founded as part of the Christian church community and were inspired by their faith to create opportunities for women who experienced disadvantage. Luminary supports applicants of all or no faiths and continues to be respectful of all faiths and beliefs, offering an inclusive space for everyone.
MINIMUM TIME COMMITMENT OF BEING A LUMINARY TRUSTEE
Trustees are expected to attend all board meetings which are held four times a year on weekday evenings, with some shorter meetings in between as necessary. The meetings last approximately two hours and are usually in Camden, London (physical attendance is preferred, but flexibility can be given in certain circumstances). Trustees are also expected to
attend the yearly Graduation Ceremony and 1-2 other social events, including Luminary staff gatherings.
In addition, each Trustee must:
Be committed to the mission of Luminary Limited.
Be able to commit for a minimum of three years on the Board.
Be willing to meet the minimum time requirement.
Have integrity and independent judgement.
Be able to think creatively and speak their mind.
Have an understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
Be able to work effectively as a member of a team and take decisions for the good of Luminary Limited.
Trustees:
May be asked to join a board sub-committee, which would meet in between board
meetings.
Are expected to attend some training sessions.
Review policies and other documentation relating to charity governance.
Are invited to attend trainee graduations and other social events.
Can claim out-of-pocket expenses incurred in travelling to meetings.
PERSON SPECIFICATION
Following an audit of the current skills & expertise on the board, Luminary are seeking five new Trustees with experience in the following areas:
Legal experience and current practice, primarily in employment and charity law, to be able to guide the Board and CEO on legal matters informally and liaise with Luminary’s lawyers on an ad-hoc basis to provide support as needed.
Experience in policy work and advocacy on violence against women and girls and/or related social justice issues.
Experience of charity governance, including growing and scaling up a charity.
Building and drawing on a fundraising network or fundraising experience to secure further investment support.
Safeguarding expertise and experience to be able to support the Board and staff in ensuring appropriate safeguarding measures are in place.
Personal Attributes
Able to work collaboratively with colleagues, stakeholders and beneficiaries
Be passionate about Luminary’s purpose and vision for growth, and commitment to the organisation
Be an effective communicator
Be a strategic thinker
Able to act decisively and be responsive
Be willing to use connections to promote and advance the work of Luminary Limited
The client requests no contact from agencies or media sales.
Mind in Havering, Barking & Dagenham is looking to recruit a number of people to join its Board of Trustees and provide positive leadership and direction. As a Trustee, you will be part of a team responsible for the strategic and financial management of the charity, ensuring that our core purpose is carried out and help promote our positive vision:
“We will not give up until everyone experiencing a mental health problem gets both support and respect.”
About Mind in Havering, Barking & Dagenham
Established over 50 years ago, we are a local mental health charity based in Havering. We provide services to people living in Havering and Barking & Dagenham who are experiencing mental health problems. We also campaign for better services, deliver training and raise awareness of mental health. We are affiliated to national Mind, but we are an independent charity and raise our own funds.
What we are looking for
We welcome applications from people of all ages and backgrounds. We want to broaden the diversity of our Board to create a group that truly represents the communities that we serve across both Boroughs. We are particularly interested in applications from individuals who have skills and expertise in one of the following areas:
- Hands on support for our events
- Digital marketing
- Equality, Diversity & Inclusion
- Health Inequalities and NHS
- Barking & Dagenham Borough
- GDPR
- Safeguarding
- Clinical/public sector commissioning
- Legal
The competencies we are seeking include
- Interest in or lived experience of mental health problems.
- Leadership skills, strategic thinking and strong networking abilities.
- The ability to analyse complex information, to think creatively and to generate solutions.
- An ability to work effectively and constructively as a member of a team.
- Time management skills to handle multiple priorities.
- Previous Board and/or Trustee experience is desirable but is not essential.
- You must be willing to participate in Board meetings every two months and join one of our four, active sub-committees.
How to apply for the role
Please take a moment to explore our website, where you can submit your application and hear directly from one of our current Trustees as they share their experience in the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Board – Become a Trustee at Coventry Citizens Advice
Are you passionate about making a difference in your community? Coventry Citizens Advice is looking for new trustees to help guide our vital work supporting over 13,000 people each year.
This is a unique opportunity to use your skills to influence positive change, support strategic direction, and help shape services for those most in need.
No previous trustee experience required — just commitment, good judgement, and a desire to help others. We’re especially keen to hear from people with experience in HR, legal, fundraising or research & campaigns.
Time commitment: 5–7 hours/month | Meetings held in the evenings
Apply by: 31 October 2025
We welcome applicants from all backgrounds and especially encourage applications from underrepresented groups.
The client requests no contact from agencies or media sales.
Lay Trustee role - Healthcare Infection Society - deadline: 23 September 2025
Our current Lay trustee demits in December 2025, and we are seeking a successor who is not from a clinical background but shares our values and vision This is an opportunity to bring your expertise to help shape HIS’s future, ensuring strong governance and supporting our ambitions for growth.
As a Lay Trustee, you will:
- Work with the Council and Chief Executive to uphold HIS’s vision, mission and values. Council meets quarterly.
- Work with Chief Financial Officer and serve on the Finance Committee, which meets quarterly to review financial performance, remuneration, and strategic and operational risks.
- Contribute to delivering the 2025-30 strategy.
- Oversee compliance with financial, legal and regulatory requirements.
No prior trustee experience is necessary – a full induction will be provided.
Who we are looking for
We are especially keen to hear from candidates with
- Financial investment and management experience (ideally in healthcare)
- Candidates should have no clinical background.
We welcome applications from people of all backgrounds who support our mission and can actively contribute to our work. HIS is committed to fostering an inclusive and diverse culture.
The client requests no contact from agencies or media sales.
This is a prestigious voluntary opportunity to play a key role in the governance of Stonehenge and Avebury World Heritage Site (WHS) and contribute to protecting the WHS for current and future generations.
Could you be the first independent Chair of the Expert & Stakeholder Group? This is a new role in the WHS Partnership, supporting the group of 30 local and national partners to carry out its role effectively. Working closely with the independent Chair of the Executive Board, the Expert and Stakeholder Group Chair will facilitate effective discussion and encourage a broad range of participation.
Applications are sought from candidates with experience of successfully chairing sensitive committees and ensuring effective organisational governance.
- Voluntary position with travel expenses.
- 3-year term, potentially renewable by the appointing body for a second term.
- Time commitment of up to 2-3 days per month including chairing 3 Expert & Stakeholder Group meetings, and attending 3 Executive Board meetings, per annum.
The client requests no contact from agencies or media sales.
Are you motivated by the happiness of others and the opportunity to improve the quality of lives led by people facing challenges, with the firm belief that everyone should get the chance to thrive? You might just be the right person to join the Involve Kent team!
Involve Kent is dedicated to building a society where everyone has the chance to thrive. We do this by strengthening connections, supporting independence, and tackling inequalities within individuals and communities. Fifty years on from being founded in 1975 as Maidstone Volunteer Bureau, Involve Kent is pioneering innovative approaches of working alongside children, adults and the wider community. With an ambitious vision for the future, Involve Kent is reshaping perceptions of health and mental health, championing the power of prevention and the life-changing impact of social interventions. Our mission is simple but powerful: healthy, connected people and communities.
So what does the role involve?
Are you looking for a voluntary role that is rewarding and offers you the chance to provide leadership with your financial expertise?
The Board is responsible for our strategic direction and governance, ensuring we achieve our charitable objects and are well run. It is a demanding but highly rewarding volunteer role, one in which you will make a difference to the lives of thousands of people. We are currently looking for an experienced finance professional to join our Board as Treasurer/Finance Trustee and also head up the finance subcommittee. The Treasurer plays a key role in overseeing the charity’s financial health and ensuring the Board can make informed, responsible decisions.
You may be a qualified accountant or have equivalent knowledge gained by experience. We are ideally looking for someone with experience in charity finances who is able to take a strategic approach to financial planning and oversight and to help non-financial colleagues understand these.
Previous trustee experience isn’t required, and you will be supported into the role through an onboarding and induction process.
Diversity and inclusion are at the heart of what we do
We are absolutely committed to equality, diversity and inclusion; it is part of our charitable mission and one of our core values. We are proactively seeking people from a range of backgrounds to bring a diversity of voices and challenge. We are particularly keen to hear from people with lived experience of some of the issues we are tackling, including long-term health conditions, disability, poverty, childhood adversity, and a demanding caring role. We value this lived experience as highly as learned experience/education
Please read the candidate information pack for further information before you apply. Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining Involve Kent!
Ready to apply?
Eastside People is supporting Involve Kent in the recruitment of these roles. Please apply by submitting your CV and a cover letter, both in Word doc format.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:
- Why are you interested in the Treasurer role at Involve Kent?
- Having read the information pack, what relevant experience and skills do you feel you would bring to this role? This might come from paid work, study, community or voluntary work or other experience.
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
The closing date for applications is Friday, 3rd October. Shortlisting interviews will take place shortly after, and shortlisted candidates will have an interview with Involve Kent during the week beginning 20th October.
We look forward to hearing from you!