Administrator And Customer Service Jobs in Home Based
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This is a new and exciting role that will build and develop relationships with churches and individuals, to secure significant income, and bring in frequent and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns, as well as experience in managing the operational aspects of fundraising. Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we serve.
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives, by growing our charitable income across all funding streams, maximising supporter engagement, and fulfilling fundraising operational duties such as ensuring that we have a database that is organised, up to date and fit for purpose.
Main Responsibilities:
- Develop deliver and monitor a fundraising strategy for Pecan.
- Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan's supporters.
- Assist with setting up our CRM database, developing and maintaining it to ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
- Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
- Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark.
- Management of a part time Partnerships Manager with responsibility.
Essential Requirements:
- 3 years charity fundraising experience or evidence of very relatable experience.
- Experience / understanding of fundraising campaigns.
- Experience working on either eTapestry, Raisers Edge, Salesforce or Donorfy CRM systems.
- Ability to connect and network with a wide range of people through a broad variety of communication methods.
- A good level of general education including GCSE Maths and English plus A-levels or equivalent.
Please read the Recruitment Pack containing the Job Description for more information. Please see the instructions below on how to apply.
Closing Date: Sunday 9th June 2024, 23:59pm
Interview Date: Details TBC
Start Date: ASAP
To apply, please submit the following:
1. CV
2. Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work, and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications must contain BOTH the CV and Covering Letter as described above to be considered.
Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere.
We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group. This is an opportunity to make a difference and help shape our future success.
SUPPORTED HOUSING OFFICER, London WC1X
£30,645 per annum (increasing to £33,310 after 12 months)
Putting your key working and communication skills to good use, you will provide effective support to residents through individual support plans with the aim of promoting independent living. A thorough knowledge of welfare benefits including housing benefit and a proactive approach to rent arrears are essential. A seven day rota system applies.
As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within.
We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance and a degree of flexible working.
If you would like to be considered for this post, an application form can be downloaded from our website.
Appointment is subject to Sapphire receiving an enhanced DBS Check which we consider acceptable.
Closing date for return of completed application: Friday 14th June 2024
Interview: Week commencing 17th June 2024
Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.
Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?
We are seeking an enthusiastic, flexible and organised Communications Lead to join our existing Communications team and support our communications and engagement.
The Communications Lead will provide leadership and guidance with the planning, delivery and monitoring of Action Hampshire’s communication activities. This role will act as a key member of our communications team, providing coaching support to the Communications Officer and Communications Administrator. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team.
We are looking for someone with a creative eye, good interpersonal skills and excellent attention to detail who can communicate effectively. A key part of the role will involve implementing our Comms strategy and efficiently monitoring and making steps to improve our audience reach through our comms channels (including social media, email marketing, website and media contacts).
Key tasks include:
- To maintain and implement a communications strategy which supports Action Hampshire’s strategic plan and continue identifying opportunities to strengthen Action Hampshire’s brand awareness, reach and presence
- To provide support to the team enabling the delivery of high quality, engaging and informative content for the Action Hampshire website, newsletter and social media platforms
- To provide senior communications advice and coaching support to the Communications Officer and Communications Administrator
- Track, monitor and report on digital activity to measure impact and maximise effectiveness of Action Hampshire's reach and engagement
- Work collaboratively with colleagues across the organisation and build relationships with our members and users
We work collaboratively in support of strong, connected and equitable communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Fundraising Executive, you will be responsible for ensuring our supporters receive a positive and rewarding experience, as well as providing administration support for the fundraising team, including assisting on events and campaigns.
We are looking for a motivated, confident individual with strong organisational skills and an impeccable attention to detail, who is passionate about fundraising and our ambition and purpose. The successful applicant will be expected to have a broad understanding of a range of income generation methods and communication styles, and the charity sector.
You will play a key role in attracting, building and managing relationships with a range of supporters including individual donors and fundraisers, community groups, local businesses, and volunteers. From initial enquiries to fundraisers and doners, to taking responsibility for our thanking, you will look after our complete supporter care journey and ensure that the Foundation provides an exceptional experience for our supporters.
You will develop key relationships within the Foundation and Club, providing support to the rest of the Fundraising and Engagement Team as required. Some weekend and evening working will be required as part of the role. Previous experience is desirable, not essential, and the right candidate will be given scope for career progression and additional responsibilities as we grow.
Key responsibilities
- Act as main point of contact for supporters and donors, responding to enquiries in a timely manner
- Provide fundraising support to those raising money for the Foundation, including challenge event participants, schools, clubs, and community fundraisers
- Assist in the delivery of matchday activity for the Foundation, primarily through our 50/50 Raffle and other activations that raise funds and awareness of our purpose
- Support the Events Manager and Head of Fundraising and Engagement in the delivery of Foundation events
- Support our growing portfolio of challenge events, researching opportunities for the Foundation supporters to raise funds, and delivering exceptional supporter care to ensure we maximise these opportunities and build relationships with our fundraisers
- Assist the Head of Fundraising and Engagement in the development and delivery of a community fundraising programme
- Maintain and update donor records on our fundraising database
- Manage the administration and fulfilment of auction and other fundraising prizes, being the main point of contact for donors and relevant partners and ambassadors
- Cultivate and maintain excellent working relationships with key stakeholders, including but not limited to Harlequin FC, their partners and sponsors, regular individual givers and high-net worth donors, community fundraisers, local schools and clubs
- Represent the Foundation both internally and externally, acting as an ambassador for the Foundation and advocating for our work
Person specification
Qualification and experience
- Educated to degree level or demonstrable equivalent experience
- A minimum of two years’ experience in a professional environment in a similar, admin or events-based role
- Excellent user of Word, Excel, PowerPoint, and experience of CRM systems and project management tools
- Excellent written and verbal communication skills
- Able to evidence experience of building excellent relationships and a confidence in networking and proactively communication with a range of stakeholders
- Experience of working with data and administrative tasks Desirable
- Experience of working in a similar fundraising executive/supporter care role (desirable)
- Experience of working with high-net-worth individuals or celebrities would be an advantage
Skills, abilities and knowledge
- Highly organised with excellent planning and coordination skills and a meticulous attention to detail
- Strong communications skills and decision-making capabilities
- Good financial literacy and confidence in working with data
- Excellent supporter care skills, with the ability to differentiate your communication to meet the needs of the audience and a willingness to go above and beyond to deliver exceptional experiences
- Knowledge of fundraising and understanding of different income generation methods with the charity sector
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and solving problems
- Experience in managing a diverse workload with multiple deadlines and to be able to prioritise when needed
- Hands on, with a willingness to get stuck in and support the delivery of our work
- A commitment to safeguarding children, young people, and vulnerable adults
- An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community
Applying for the role
To apply for the role, please fill out an application form and send it along with a cover letter outlining your suitability for the role. Applicants are strongly advised to read the person specification closely and ensure their cover letter demonstrates how they meet the criteria for the role. All applications will be reviewed on a rolling basis, so we encourage all applicants to apply as soon as possible.
Delivering programmes in our communities that primarily support young people to develop the Essential Skills, enabling success on and off the pitch.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for an Admissions Officer to join our Learner and Family Services team.
This postholder will undertake the admissions and pre-entry assessment processes in accordance with the SEN Code of Practice for education establishments within Ambitious about Autism (AaA) and Ambitious about Autism Schools Trust (AaAST).
You'll act as the first point of contact for admission enquiries for St John's College Brighton from prospective parents/carers, determining basic eligibility of prospective learners on initial enquiry and deciding on appropriate action required.
You'll process applications and monitor each individual admissions case, creating electronic and paper applicant records, maintaining confidentiality and accuracy at all times in line with GDPR. You'll be able to handle a varied workload with tight timescales and conduct yourself in a professional, yet sensitive manner.
We are looking for someone who has:
- Experience of dealing with potentially emotional callers and handling sensitive telephone conversations in a polite and professional manner.
- An understanding of autism and the special needs education environment.
- Experience of prioritising a range of administrative tasks in an accurate, effective and timely manner.
- A willingness to learn how students are funded, including understanding of the Education and Skills Funding Agency.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more! Please note that whilst the postholder will predominantly work remotely, there will be some requirement to travel across AaA's education settings, including St John's College in Brighton.
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
You will manage our Volunteer team, requiring exceptional communication, a natural affinity for people management and organisation, and an ability to inspire people to get involved with our work. You will be responsible for the overarching strategy and success of the Volunteer Program.
Line managing two members of staff, you will ensure our Volunteer team sets and meets their strategic goals, contributing to our organisational priorities. Developing strategies which effectively mobilise our volunteers to drive campaigning work, you’ll ensure volunteers make the biggest possible impact for animals whilst remaining engaged and supported.
This role reports into the Head of Programs, while working closely with the rest of the THL UK team.
We will be holding a webinar on Tuesday 11th June at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Cordelia Britton, Head of Programs and Katie Ferneyhough, Volunteer Program Manager. If you’re interested, please register by following the apply button.
Hours:
This is a temporary 12 month maternity cover, full-time position over Monday to Friday.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced to 30 hours per week, spanning Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.
Who you are:
Volunteers will be your passion. You’ll have a deep understanding of the importance of this kind of supporter and how to best steward their specific experience and manage their unique needs. You'll understand how to best manage and recruit volunteers, mobilising our UK wide network effectively both remotely and on the ground in order to create change. You’ll know how to best communicate and engage with them in order to make the most out of their time and efforts. You are someone who wouldn’t ask volunteers to do something you wouldn’t do yourself and you’ll ideally have some kind of experience of campaigning in a paid or voluntary capacity (e.g. attending protests).
Someone with previous line management experience is desirable, as you’ll need to be able to effectively manage and lead your team of direct reports.
As a member of the Leadership level of the organisation, you’re someone who can meaningfully contribute to organisation wide decision making, thinking holistically and strategically across teams.
As the manager and leader of your team, you’ll have demonstrable experience of organising several deliverables or projects, which involve multiple teams, at any one time.
You can forward think strategically and collaboratively, considering the volunteer program as well as the work of other teams, setting realistic timelines with this in mind and meeting deadlines reliably.
You’re adaptable, and can work nimbly, with desirable experience working specifically within a campaign environment in some way, where things can change quickly and unexpectedly.
You’re someone who can keep your cool in challenging situations, being able to problem solve and reprioritise with ease to lead your team to success, even when things change at the last minute. You are able to continually evaluate and identify areas of improvement for the volunteer program, recognising key opportunities to evolve and adapt for the best possible impact for animals.
Home based, you’ll have a strong ability to work independently, but you’re also someone who can work as part of a team in a fast-paced environment.
Primary Duties:
Management
Manages the Lead Grassroots Campaigns Coordinator and the Volunteer Program Administrator
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Ensures staff receive the training, resources and support to do their jobs effectively, encouraging the professional development of individual team members
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Manages and leads the Volunteer team to achieve agreed goals
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Develops volunteering goals, in collaboration with the Programs department, and is responsible for timely reporting and tracking of these
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Sets/clarifies job expectations and provides regular feedback, guidance and support to your team
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Empowers staff in the ongoing delivery of their work, from development of strategies and techniques through to successful day to day outputs
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Manages time off requests and approval of expenses for the Volunteer team members
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Manages overarching budget for Volunteer team
Strategy
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Develop and manage all plans and overarching strategy for our Volunteer team, including volunteer stewardship, recruitment and grassroots activism on the ground, ensuring the day to day is delivered effectively by the team
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Work together with the Head of Programs to develop and guide THL UK Volunteer strategy and activities, identifying key priorities and strategies to further the program
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Be an active member of the Programs department Leadership team, working closely with other managers within programs and the Head of Programs to deliver department goals
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Be an active member of the wider Leadership team across the organisation, contributing to organisation level decisions and working to ensure effective strategic alignment, ensuring Volunteer work is communicated successfully and opportunities for collaboration maximised
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Analyse & report on the effectiveness of activities delivered by the team, including timely goal reporting, feeding into funding proposals and more
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Observe and work with other organisations to learn new approaches and share/coordinate strategies, making connections with other organisations as required
Volunteering
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Lead our volunteer program to ensure our volunteers take action with us and remain engaged
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Ensure the Volunteer team organise effective and engaging actions and opportunities for our volunteers which contribute to our campaigns, working particularly closely with the Campaigns team
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Determine overarching training strategy, recruitment and internal processes for the volunteer program as a whole, with supporter experience at the heart
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Oversee our volunteering policies and procedures and their successful implementation, including regular reviews
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Ensure volunteering remains at the heart of what we do, you identify a diverse range of opportunities for our volunteers to get involved with across the entire organisation which ultimately contribute to campaign success, and high satisfaction amongst the volunteers themselves
In addition:
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Attend conferences, events, protests and actions as required
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Participate in team meetings including leading, note-taking and facilitation.
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Attend in-person workshops several times a year.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Perform any other duties assigned by the Head of Programs.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Volunteer Program Manager salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Assistant
Contract: Permanent, part-time (21 hours per week)
Salary: £25,000 - £27,000 pro rata (commensurate with experience)
Location: Battersea, London.
This is a part-time post, 21 hours per week to be worked on Monday, Tuesday and Wednesday. Hybrid working available, with a requirement to be in the Battersea office 1 to 2 days per week.
BookTrust is the UK's largest children's reading charity. Working with every local authority and across every region in England, Northern Ireland and Wales, and supported by Arts Council funding, we reach over 3 million families a year through schools, health visitors, libraries and other partners. This incredible network helps us to get children excited about reading from an early age. We know that children who read are happier, healthier, more creative and do better at school.
Working as a member of the Mass Engagement team, you will be part of the team tasked with growing individual giving income. We are increasing the range of new donor audiences, expanding the range of fundraising channels and developing new fundraising products.
We are looking for an organised and motivated individual, who has excellent communication skills, an eye for detail and the ability to build relationships with people by email, on the telephone and in person.
You’ll be responsible for responding to fundraising enquiries across multiple channels including phone, email, and print, thanking supporters, collating campaign results and providing an exceptional experience to our supporters. You will ensure that all donor details are accurate and kept up to date on our CRM (Microsoft Dynamics).
To apply please apply with a copy of your CV on our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Closing date: Thursday 9th June 2024 12am
Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities. We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team details are on our website to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced individual to co-ordinate day to day delivery of the Best Years Project to include supervision of liaison officer, administration officer and recruitment and supervision of all volunteers who will provide emotional and practical support to individuals over the age of 65 with long term health conditions. The successful applicant will have experience of managing and recruiting volunteers, an understanding of the structure of local health services and the local voluntary sector and a minimum of 3 years’ experience of managing a similar service or project.
The client requests no contact from agencies or media sales.
Any of us could be refugees, in different circumstances. Refugees at Home connects people with a spare room to refugees and people seeking asylum in need of somewhere to stay. We don’t think people who come to the UK for sanctuary should end up on the streets. Our vision is for every refugee and every person seeking asylum to have a safe place to stay.
We recruit and support volunteer hosts who are willing to offer a temporary home and a helping hand. Our role is to carefully match each guest and host, to assess and prepare them ready for hosting, to advise on hosting arrangements and accommodation, and to provide ongoing support to hosts throughout each stay.
We’re now recruiting for a Coordinator to join our team to ensure those who so generously support our work are well looked after and connected with our work. You’ll be ensuring we keep great records about our donors and their experience with us. You’ll be working with our Executive team to report on our work and impact to funders as well as finding new opportunities to raise funds for Refugees at Home. You’ll be using your excellent organisational and administrative skills to help with the smooth running of our organisation, working alongside all members of the R@H team.
We’re based in Brixton, South London. We work from here 3 days per week, with 2 days from our homes.
This role is available as a part time role at 3 days per week, where responsibilities would only include those under ‘Fundraising’ in the Job Description.
Please submit your CV and a cover letter which tells us why you think you'd be great in this role through the Charity Job quick apply service.
The client requests no contact from agencies or media sales.
Are you passionate about dogs? Would you like a rewarding role where you support dog owners experiencing, or at risk of homelessness?
We’re looking for a Together Through Homelessness Coordinator to support in the smooth running of our schemes, which ensure dog owners experiencing any form of homelessness access the vet care their dog needs.
About this role:
As Together Through Homelessness Coordinator, you’ll:
- deal with enquiries from a variety of key stakeholders, to contribute to the successful day-to-day delivery of our vet scheme,
- support dog owners who are experiencing homelessness to register their dogs on the scheme, and signpost them to other support services sensitively and tactfully,
- carry out key processes to ensure the efficient running of our schemes, from checking microchip details to discussing complex cases with our Vet team,
- ensure administration processes are completed efficiently, keeping accurate records at all times.
About you:
To be successful in this role, you’ll need some experience of supporting people in vulnerable situations or personal crisis, including having challenging conversations. You'll also need excellent interpersonal skills, combined with experience in customer service to ensure all individuals accessing our services have a positive experience, and be empathetic, compassionate, and resilient. This is particularly important due to the emotionally demanding nature of the work the team does, understanding the importance of building trust with those experiencing homelessness is essential.
About this team:
The Outreach team run several projects supporting pet owners experiencing homelessness or in housing crisis across the UK. This includes Freedom, a specialist dog fostering service for people fleeing domestic abuse, and our Pets and Housing projects. Our Pets and Housing projects consist of our Together Through Homelessness vet scheme and the endorsement scheme, Pet-Friendly Housing pilot (Scotland) and the pet friendly housing website, and pet foodbank pilots.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
What you need to know:
This role is being offered as a fixed term contract for six months, with the possibility of a permanent opportunity arising in the future. In this role, you'll be sharing responsibilities with another Together Through Homelessness Coordinator. The current working pattern for the role is Wednesday afternoons, and full days on Thursdays and Fridays.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.
We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.
We are looking for a dynamic individual to take on the day-to-day running of the Digital Champions project and network. Digital Champions are volunteers who inspire and motivate others to get online, while encouraging and supporting them to develop their digital skills and confidence. As the project continues to evolve, there will be an increased focus on Digital Champions placed in local health care settings across the borough. Digital Champions will operate at local community venues including Community Pharmacies, Phlebotomy clinics, and at community events, with a strong focus on NHS App promotion to Bexley residents. This is an opportunity to be at the centre of an exciting, innovative partnership project, working closely with the statutory and voluntary sector partners in taking the scheme into a new phase of development. If you are an individual passionate about community development and ensuring that digital inclusion remains an important part of the agenda in Bexley, we would love to hear from you.
Key Duties:
- To be the first point of contact for the existing network of Digital Champions in the borough, and support organisations to recruit, onboard and manage new Digital Champions.
- To directly manage a pool of Digital Champions under BVSC and lead on recruitment, onboarding, and training.
- To organise regular online and face-to-face meetings for Digital Champions.
- To develop and implement a communications plan that raises awareness of the Digital Champions Network in Bexley and of the challenges and opportunities digital inclusion presents.
- To explore new opportunities with partners and the sector more broadly in a way that aims to expand the digital champions project and create a more digitally inclusive culture for Bexley residents.
- To organise regular events, training and information sessions for Digital Champions based on needs.
- To collect data and write reports on the project for presentation to partnership committees and health and wellbeing boards.
- To represent Bexley Digital Champions at London-wide and national forums and conferences.
- Attend staff meetings, supervision and training as required.
- Identify, report, and monitor any safeguarding concerns in accordance with the latest local procedures relating to the appropriate service.
- To comply with, and share responsibility for ensuring the implementation of, BVSC policies and procedures and key legislation such as GDPR and Safeguarding.
- Undertake any other duties that may reasonably be assigned from time-to-time including travel throughout the borough to attend events, answer phone enquiries, occasionally on evenings/weekends, meet with volunteers and organisations.
- To support the Volunteer Centre on an adhoc basis with events, phone line queries and other general activities.
These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services.
Please note that the base for this role is Engine House, Bexley, and will involve regular travel throughout the London Borough of Bexley.
Person Specification
Essential:
Experience of working in a person-centred way in charity, health, or care services
Committed to improving lives and communities
Excellent interpersonal skills with experience of working with people from diverse backgrounds.
Experience of working within a framework of confidentiality and with access to sensitive personal data
Excellent IT skills including previous use of Microsoft Office and CRM database systems
Experience of demonstrating impact and user outcomes
A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
Ability to develop and maintain relationships with professionals and voluntary sector providers across the borough
Enthusiasm, flexibility and a positive ‘can do’ attitude
Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
Desirable
Existing knowledge of local voluntary services and resources
Experience of providing volunteer management and support
An understanding of health inequalities at a local, London-wide, and national level
An understanding of Health and Social Care Services
An understanding of volunteering policies and procedures
Organisational values, who have the right experience and skills for the role
This position will be subject to satisfactory references and DBS check.
Please submit your CV, cover letter, screening questions and monitoring form by 9am on Thursday 3rd June. Applications which do not provide all 3 items (CV, cover letter and screening questions) will not be considered.
You will be advised if you are shortlisted and informed of the interview date which will take place on Wednesday June 12th. If you have not heard from us by Friday 7th June, please assume your application was not successful, we are unable to provide feedback on applications which are not shortlisted.
*We encourage you to apply early, as applications will be reviewed as soon as they are received*
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Title of Post: Financial Assistant
Responsible to: Head of HR & Administration
Hours: 32 hours per week
MAIN PURPOSE OF THE JOB
The main responsibility of this role is to assist the Head of Resources in the efficient and smooth running of financial functional activities of the charity.
DUTIES AND RESPONSIBILITIES
1. Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.
2. Perform routine calculations to produce analyses and reports as requested by the Head of Resources and assisting in developing and maintaining all financial reporting within the charity.
3. Assisting in the preparation and maintenance of the charity’s annual income and expenditure budget.
4. Assisting in monthly bank reconciliations and other balance sheet accounts.
5. Dealing with finance related queries from staff, senior management, supporters, and suppliers.
6. Maintenance and reconciliation of direct debits, standing orders and other online donations.
7. Supporting the financial controller in the planning and preparation of statutory accounts and the annual audit.
8. Ensuring accurate gift aid records are maintained for supporters and conducting the annual gift aid claim.
9. Assisting in the maintenance of all accounting records on an ongoing basis to ensure:.
a. All income and expenditure are properly approved, banked and processed in a timely manner.
b. Monthly cash/cheque management and bank reconciliations are carried out and recorded.
10. Undertaking any other accounting duties that may be required and providing cover when other staff are absent.
PERSON SPECIFICATION
Required Elements
- Ability to collaborate and work effectively with Stella Maris staff, volunteers, and supporters.
- Accuracy, numeracy, organisation, and strong attention to detail.
- Excellent mathematical skills.
- Integrity, honesty, and customer-service skills.
- Solid communication skills, both written and verbal.
- Superior attention to detail.
- Computer skills such as experience in working with spreadsheets and accounting software. Confident in using IT software such as Microsoft office suite (Word, Excel) and CRM databases.
- Ability to work flexibly and to use own initiative to meet demands of job.
- Strong commitment to team working, and an ability to build strong, mutually beneficial relationships with colleagues across whole organisation.
- Commitment to high quality service, best practice, and best value in all aspects of the charity’s operation.
Desired Elements
- Associate or bachelor’s degree in business, finance, accounting, or a related field.
- Knowledge of the wider UK charity sector.
- Experience of working with a CRM database is desirable.
- Knowledge of the wider UK/international maritime sector.
- Knowledge of the Catholic church.
- Experience of working in a UK charity sector.
- Understanding of the Vision, Mission, and Values of Stella Maris.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Officer at the Childhood Eye Cancer Trust (CHECT) supports a wide range of the charity’s activities, including but not limited to, helping to develop and grow income from individual donors with a focus on developing strong relationships with donors and families; as well as assisting with CHECT’s overall admin and operations.
We are looking for someone who is passionate about helping families affected by retinoblastoma and shares our values to increase awareness through communications and appeals, expanding our social media and website content and supporting our exciting fundraising efforts.
You will have a high level of autonomy and will be given the opportunity to develop new ideas in a role that is varied and flexible.
Key Objectives of the role:
- To assist the Fundraising Manager on the organisation of events primarily mass participation events
- To assist the Fundraising Manager in providing excellent stewardship to all of CHECT’s supporters
- Management of the fundraising inbox, social media and regular email and telephone communications
- To provide admin and communication support to the wider CHECT team, monitoring the info@inbox and collecting and sending office post
What we offer:
- Small friendly team which allows for greater autonomy, collaborative and agile working
- Enhanced sickness and maternity policies
- Hybrid working between our London office and home
- 25 days annual leave + bank holidays
- TOIL for any evening or weekend work
We will be reviewing applications and interviewing on an ongoing basis.
For more information on the role, including the job description, click on our recruitment pack.
Posted on: 20th May 2024
Closing date: 19th June 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Member Engagement Officer to assist a lively and talented team with all areas of Remember a Charity’s membership administration, in addition to supporting the marketing and partnerships workstreams.
This is a unique opportunity not only to help grow charitable giving, but to also work closely with those member charities (close to 200) who rely on gifts in Wills to continue their vital work.
Key Accountabilities
- To maintain and update records on Remember A Charity’s CRM database and E-Comms mailing lists for charities, legal supporters and partner organisations. To run CRM reports as required.
- To assist with the onboarding of new joiner charities and legal sector supporters.
- To use the website content management system (CMS) to build member charity and legal sector supporter online profiles; and to make any amends to these profiles and other website pages as required.
- To manage the central Inbox and respond to all enquiries or signpost to the relevant team member.
- To co-ordinate the programme of rolling annual membership renewal and new-joiner invoicing, including credit control of all invoices.
- To prepare monthly engagement report collating key activity metrics for members and legal sector supporters.
- To assist with online and in person member, prospect, and legal sector supporter events, including creating registration links, managing attendee information on the CRM, and other events preparation and follow-up required.
- Representing Remember A Charity at key charity and legal sector exhibitions when required.
- To capture minutes from all key meetings.
- Diary management when required.
About You
To be considered for this role, you will need:
Experience & Skills
- Computer Literacy, i.e. Word, Excel, PowerPoint, and databases;
- Knowledge of charities or membership organisations;
- Experience working in a customer-facing environment or dealing with a wide range of stakeholders.
Attributes
- Excellent organisational and communication skills, including an ability to work with a minimum of supervision and prioritise workload;
- Attention to detail;
- Ability to identify and implement improvements in processes;
- Positive outlook and tenacity;
- Ability to keep calm under pressure and manage stress effectively by prioritising and working efficiently.
- Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.
If you would like to discuss access requirements or have any questions about the role please contact us directly.
Reflecting our Values
- Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, seeking feedback and views from you.
- Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities, and ensure it has their interests and values at heart.
- Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
- Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
- Proud and ambitious of you, your work, and the difference you make.
Circumstances
Able to work outside office hours on occasions to attend events. The Remember a Charity team meets weekly in person at our London office.
The Chartered Institute and Remember a Charity are proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.
The client requests no contact from agencies or media sales.
We are looking for a People Operations Manager to join the National Theatre People Team.
The purpose of the role
The People Operations Manager will lead and manage the People Operations function and be responsible for the design, improvement and delivery of all people processes and experiences including transactional HR processes, on-boarding. A key part of the role is the continued development and delivery of HR functionality of NT People, the NT’s workforce system. You will ensure a high level of customer service and work closely with the Payroll Team.
You will also lead on data and reporting both internally and externally. You will develop the provision of accessible and understandable HR related data to the People team and wider organisation.
The successful candidate will have the following:
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CIPD Level 5 Diploma qualification or equivalent experience.
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Experience of using data to inform decision making and produce reports.
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Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
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Experience of communicating key messages verbally and in a range of written form.
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Experience of managing an HR management system, including diagnostics and problem solving arising issues.
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Experience of working in a management or supervisory role with responsibility for people operations.
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application isMonday 10th June 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
The client requests no contact from agencies or media sales.