Administrator And Customer Service Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As part of our strategic priorities, RollaDome All Skate is currently seeking, detail-oriented, reliable, friendly Clubs Administrator to join our growing team. You will be expected to deliver a high-quality experience to our members and visitors in a friendly yet professional manner at all times.
Front of House:
· Meet and greet members, visitors to the Clubs and attend to their requirements as needed.
· Deal with all general membership enquiries, including booking issues, registration information and bookings.
· Set up and administer all club related activities on time booking sheet to include medical information, equipment sizes, all club bookings and event planning.
· Keep members informed in relation to any rescheduling, delays, or changes to planed club events and activities.
· Ensure club times are adhered to.
· Ensure members are informed of club and organisation events.
· Ensure reception desk is always manned, during club and event sessions.
· Work with the head Coach/Operations Director, the Business Manager and CEO to organise all groups/outings that are being hosted by RollaDome and prepare team and facility for these events.
· Ensure relevant signage is always displayed.
· Print and place signs where required for both in house team and members, along with visitors.
· Inform members of grading outcomes and grading dates and times.
· Ensure correct equipment is on site to meet the neds of all participants
· Ensure correct registers, and booking information is to hand during every club session.
· Collate weekly feedback from skaters and guardians.
· Ensure that all equipment is collected daily and stored accordingly.
Coordination and Administration:
· Opening and closing of all clubs
· Ensure Administration of the Booking System to ensure a seamless process for members.
· Ensuring all administrative requirements are in place in advance of all clubs/events
· Ensure all administrative tasks are completed when the members have completed their term and grading
General Administration:
· Opening and closing of premises as required.
· Ensure adequate supply of equipment.
· Any new projects as assigned by management
Health & Safety:
· Report any incidents in respect of members and/or guests and any faults in respect of the building, car park, hall to the Head Coach.
· Ensure all incidents/accidents are recorded in the Incident Report Book.
· Ensure First Aid boxes are full stocked and is in situ and visible at all times.
PERSON SPECIFICATION:
· ·Working knowledge of sports, children and young people.
· ·Experience working with excel and word
· ·Ability to multitask and work efficiently under pressure in a fast paced environment.
· ·Ability to prioritise workload as the need arises.
· ·Open and warm with excellent communication and interpersonal skills.
· ·Organised, with excellent attention to detail.
· ·Flexible and able to work as part of a team and individually.
· Exceptional customer service skills.
· IT skills
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Chronically Marvellous has grown quickly in the last 6 months, and our Founder Tash needs an administration expert to handle our office tasks.
The Administrator/Secretary will work closely with Tash, managing all behind-the-scenes paperwork and organisation. They will often be working remotely, but location close to Twickenham would be an advantage for visits to head office.
What will you be doing?
Issuing Mobility Aids: You will be keeping accurate records of our inventory, who is assigned stock, and responsible for ensuring that we replace stock when needed.
Customer service: You will be one of the contacts for our service users, whether this be for enquiries, for information about events, or to help with philanthropy.
Governance: We are a CIC with the potential to convert to a CIO, so paperwork within this role may be used to support our application (along with the CEO and trustees support).
Events: You will help us to plan events in the area, including our regular support groups, as well as our one-off fun days and training events.
Secretary: You will be the right-hand-person to Tash, who comes up with brilliant, ambitious ideas 24/7 (sometimes too ambitious!) so you would support her in this, as well as being a voice of reason!
The organisation keeps growing and adapting as we learn what our community needs as well as what we can provide, so this role will inevitably grow and adapt too. We would love to have some on join us who has initiative and can take ownership of certain tasks so that Tash can delegate some from her role.
All roles at Chronically Marvellous are subject to a DBS check.
Who are we looking for?
Organisation: You will be a very organised person, who can make order out of chaos! At the moment, our records are in good shape, and we would love to keep them that way. We'd love a reliable person who we know will ensure the integrity of the administration side of the organisation, and someone with initiative to say when a process isn't working.
Administration: You will have experience in a supporting administrative role, where you know what to expecting working in an office environment, as well as remotely. Our organisation's staff and volunteers are mostly in London, as well as across the UK and abroad, so being able to liaise in various formats will help you in this role.
Secretarial acumen: You will work very closely with Tash, who's mind runs about 100mph on most days. There will be ad-hoc tasks required, but within the remit of an administrator.
Fundraising: This role is not a fundraising one, however, every person involved with Chronically Marvellous is expected to assist with fundraising in some way. This could mean sharing social media posts for crowdfunding, attending our fundraising events and helping out, or by directly helping our fundraising team, if that's something you are interested in.
This is a voluntary position, so we recognise that any time given to us by a volunteer is precious, and for that we are incredibly grateful.
What difference will you make?
Chronically Marvellous is motivated by making a difference to the lives of people with chronic illnesses. Firstly, this role will greatly help our Founder to have less weight on her shoulders, so that she can focus on partnerships and truly getting to know the community. It will allow us to rely on an individual to keep our records in order, as well as an additional person who can make suggestions on how to improve our organisation. There are always plenty of new services we can provide, so you'll perhaps be able to shed some light on what works and what doesn't.
Please send us your CV and a short statement about why you are interested in Chronically Marvellous, and what experience you have for the role.
After shortlisting, we will contact potential candidates to offer a Zoom call with the Directors.
We believe in the power of community and are committed to making a positive impact on the lives of those living with chronic illnesses.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
EnhanceAble’s mission is to impact positively on the lives of local disabled people and their families through the provision of excellent social care. We pride ourselves on going the extra mile in provision of service and placing our customers at the centre of our work.
EnhanceAble is a medium sized charity in the social care sector. We have a turn over of circa. £2 million per annum. We have a Board of Trustees, and a Senior Management Team (SMT) consisting of our Chief Executive, Deputy Chief Executive, Head of Finance and HR Manager.
Our trustees play a vital role in making sure that EnhanceAble achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that EnhanceAble has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable EnhanceAble] to grow and thrive, and through this, to achieve our mission.
Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.
Duties Include:
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Support and provide advice on EnhanceAble’s purpose, vision, goals and activities.
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Monitor and evaluate the implementation of new strategies
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Oversee EnhanceAble’s financial plans and budgets and monitor and evaluate progress.
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Ensure the effective and efficient administration of the organisation
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Ensure that key risks are being identified, monitored and controlled effectively.
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Review and approve EnhanceAble’s financial statements.
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Provide support and challenge to EnhanceAble’s CEO in the exercise of their delegated authority and affairs.
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Keep abreast of changes in EnhanceAble’s operating environment.
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Contribute to regular reviews of EnhanceAble’s own governance.
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Attend Board meetings, adequately prepared to contribute to discussions.
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Use independent judgment, acting legally and in good faith to promote and protect EnhanceAble’s interests, to the exclusion of their own personal and/or any third-party interests.
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Contribute to the broader promotion of EnhanceAble]’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.
What we are looking for
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.
You do not need previous governance experience – we will provide a full induction and training.
Personal skills and qualities
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Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
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Ability to think creatively and strategically, exercise good, independent judgment and work effectively as a board member.
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Effective communication skills and willingness to participate actively in discussion.
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A strong personal commitment to equity, diversity and inclusion.
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Enthusiasm for our vision and mission.
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Willingness to lead according to our values.
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Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
Terms of appointment
Terms of office
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Trustees are appointed for a 3 year term of office, renewal for 3 further terms to a maximum of 9 years.
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This is a voluntary position, but reasonable expenses are reimbursed.
Time commitment
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Attending 4 Board meetings annually. Currently meetings are held in person at our head office in KT1 2TW
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Attending circa 4 other meetings or event during any year
Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Are you calm, collected and happy to chat on the phone? Join the volunteer team at our new brislington furniture store. With support from the shop team, you will be the first point of contact for customers, helping them with any phone or online enquiries, arranging collections of donations via our local van teams and explaining our Gift Aid scheme. You will also be using our online collections request system to process online collection booking requests. This is a busy front of house role for those who like to be in the thick of it and makes a huge difference in helping us continue to fund lifesaving research.
Typical tasks include:
· Dealing with face-to-face, phone and online enquiries, supported by the team
· Reception and front of house duties, helping around the cashier desk
· Completing administration procedures accurately
· Arranging collections of donations via our local van teams
Volunteering with the British Heart Foundation comes with plenty of benefits too…
· A 25% discount on donated goods and 10% discount on New Goods in our shops
· Unlimited, free, and confidential support by Retail Trust
· Access to training and development
· Reasonable travel expenses reimbursed
· Refreshments available
· Volunteer certificates, references and long service awards provided
· Access to discounts with other retailers
Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Service: Perinatal Support for Partners Service
This is a service that offers fathers and non-birthing parents, who’s partner is being supported by the West London perinatal mental health service, an evidence-based 1:1 assessment to support their mental health and wellbeing. The service signpost partners to relevant services (including a PSFP peer support group).
Role Description:
To support our PSFP Service with a variety of tasks such as conducting a 1:1 assessment, (which includes onboarding to the service), co-facilitating monthly peer support groups, signposting and helping partners to access other organisations, taking care of our inbox emails and other administrative duties.
You can download a PDF of the full role description below.
Main responsibilities:
To work closely with our PSFP caseworker supporting referral enquires & service-users in accessing this service. Co-facilitating a monthly peer support group.
Tasks:
- To answer emails and enquiries for the service within our service level agreements
- Triage clients for the service through an onboarding process.
- Co-facilitate a monthly peer support group
- Provide support to our PSFP caseworkers, as and when needed
The type of person we are looking for is:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs. However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below. We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential:
- An interest in supporting those with mental health needs to access PSFP
- An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems
- Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.
Desirable:
- Customer Service experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity, (i.e., friends and family)
- Previous involvement with local community groups/networks
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
- 6 hours per week, during our core hours of 10am - 4pm.
- Please indicate your preferred volunteering day(s)/time(s) on your application
- We request a minimum commitment of 3 months of volunteering after the completion of your induction
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed
Why Volunteer at Hammersmith, Fulham, Ealing, and Hounslow (HFEH) Mind?
Volunteering at HFEH Mind is a fantastic opportunity to contribute to the work of a leading national mental health charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will be treated as a core member of the team from day one and be surrounded by supportive and knowledgeable colleagues fighting for mental health.
What’s in it for the volunteer?
Volunteering opportunities have been a route into paid employment within our organisation for many of our previous volunteers. However, the skills and experiences you will gain are likely to support applications for paid employment within the sector more broadly, as well as further training and education opportunities (e.g., Business courses, social work, mental health qualifications).
We are keen to foster the individual strengths and interests of volunteers. With the support of the PSFP Team, we will work with you to ensure that your volunteering experience is meaningful and valuable, whilst balancing the requirements of delivering the service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
EnhanceAble’s mission is to impact positively on the lives of local disabled people and their families through the provision of excellent social care. We pride ourselves on going the extra mile in provision of service and placing our customers at the centre of our work.
EnhanceAble is a medium-sized charity in the social care sector. We have a turn over of circa. £2 million per annum. We have a Board of Trustees, and a Senior Management Team (SMT) consisting of our Chief Executive, Deputy Chief Executive, Head of Finance and HR Manager.
As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of EnhanceAble’s financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and, along with the Head of Finance, reports to the Board at regular intervals about the financial health of the organisation.
Treasurer role
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Working with the Head of Finance on the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees.
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Ensuring, at a board level, that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
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Monitoring and advising on the financial viability of the charity.
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Overseeing financial controls and adherence to systems, regularly liaising with the Chief Executive and Head of Finance.
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Being knowledgeable of the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process
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Ensuring investments and assets are maximised.
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Working with the Head of Finance to oversee the development and implementation of systems for appraising, mitigating and reporting corporate risk.
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Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies, for example, the Charity Commission and/or the Registrar of Companies.
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Keeping the board informed about its financial duties and responsibilities and liaising with the Chief Executive to develop the financial understanding of the Board of Trustees.
What we are looking for
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A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.
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A strategic thinker with the ability to balance risk and opportunity.
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Clear communicator with the ability to bring financial information alive to non-finance specialists.
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Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors
In addition to the above, the Treasurer will also have the responsibilities and qualities of all trustees:
Responsibilities of all trustees
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Support and provide advice on EnhanceAble’s purpose, vision, goals and activities.
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Approve operational strategies and policies, and monitor and evaluate their implementation.
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Oversee EnhanceAble’’s financial plans and budgets and monitor and evaluate progress.
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Quality assures the effective and efficient administration of the organisation.
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Ensure that key risks are being identified, monitored and controlled effectively.
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Review and approve EnhanceAble’s financial statements.
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Provide support and challenge to EnhanceAble’s CEO and Head of Finance in the exercise of their delegated authority and affairs.
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Keep abreast of changes in EnhanceAble’s operating environment.
-
Contribute to regular reviews of EnhanceAble]’s own governance.
-
Attend Board meetings, adequately prepared to contribute to discussions.
-
Use independent judgement, acting legally and in good faith to promote and protect EnhanceAble’s interests, to the exclusion of their own personal and/or any third party interests.
-
Contribute to the broader promotion of EnhanceAble’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.
Attributes and qualities
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.
You do not need previous governance experience – we will provide a full induction and training.
Personal skills and qualities
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Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
-
Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
-
Effective communication skills and willingness to participate actively in discussion.
-
A strong personal commitment to equity, diversity and inclusion.
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Enthusiasm for our vision and mission.
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Willingness to lead according to our charity values
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Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
Terms of appointment
Terms of office
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Trustees are appointed for a 3 year term of office, renewal for 3 further terms to a maximum of 12 years.
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This is a voluntary position, but reasonable expenses will be reimbursed.
Time Commitment (Estimated at 10 hours per month)
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Attending 4 Board meetings annually. Currently meetings are held in person at our head office KT1 2TW
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Monthly scheduled meeting with the Head of Finance with flexibility to respond swiftly to the occasional ad hoc issue. Other members of the senior management team will join some of these meetings.
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Attending a number of training and strategy sessions plus some events.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a people-person? Looking for a way to give something back to your local community?
We are looking for volunteer receptionists to help meet and greet visitors (including children, families, supporters and external guests) at Claire House Liverpool (based in West Derby).
Tasks will include:
- Monitoring the door and using the phone to let visitors into the site
- Accepting deliveries
- Answering queries
- Signing visitors in using the guest book
- Providing refreshments (e.g. making them a cup of tea/coffee)
- Re-stocking refreshments
- Clearing away equipment after use (e.g. placing used mugs in the dishwasher, wiping down surfaces)
- When required, picking up deliveries and supplies such as milk, pre-ordered lunches etc.
- Assisting staff in setting up and preparing rooms/equipment
- If suitable, supporting teams with admin tasks
You’ll help to make sure every visitor receives the best welcome and experience possible.
We’re looking for someone who takes everything in their stride and is able to put others at ease. Volunteers should be friendly, personable and empathetic. Experience in reception, customer service and/or in a clinical environment would be helpful, but isn’t essential. Volunteers should be comfortable using IT (including operating our phone system).
This opportunity would be best suited to someone who is happy to be busy but also understands there may be quieter times. You should be flexible, adaptable to change and a good communicator. We’re looking for confident and reliable team player.
Time: Weekdays, 9am-5pm (flexible shifts available within these times). We’re particularly looking for volunteers available on Tuesdays.
Location: Claire House Liverpool, Honey’s Green Lane, West Derby, Liverpool, L12 9HZ.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a welcome desk volunteer, you will be the welcoming face of Magpas Air Ambulance at our exciting new base in Alconbury Weald.
You will greet visitors at the centre, addressing any needs whilst giving exceptional customer service. You will contact relevant staff members when appropriate and signpost people into our visitor centre experience. In between greeting guests, you may be taking enquiries, processing the sale of merchandise, taking and counting donations or assisting us with other essential administration tasks.
As a welcome desk volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times
- Greet visitors, delivering exceptional customer service assistance and providing an overall welcoming environment
- Address visitor questions and needs both over the phone and face-to-face
- Have good communication skills and be able to work with other volunteers and staff as part of a team
- Have an eye for detail and a flexible attitude
- Have a good understanding of computers (Microsoft Office) or the willingness to learn
- Process payments
- Support various administrative duties
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What you can expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet a network of like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time.
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Beacon Counselling are looking for enthusiastic volunteer counsellors to deliver across children and young people’s services within the organisation.
The role will require you to deliver across our community counselling children and young people services.
Appointments for services are delivered onsite however on occasion remote sessions may be offered
We are working to bring greater diversity in all areas of our workforce and are taking action to encourage applications from people of colour and other racially minoritised communities, people with a disability, and people who identify as LGBTQ+ and/or older people (aged 50+), to improve the representation of colleagues from these communities, and are a Disability Confident employer.
We particularly want to encourage people from minority backgrounds to apply. If you are unsure about applying or have any questions then please contact us directly and we will be happy to have a conversation with you.
If you have any questions or would like further information regarding the role before applying, please do not hesitate to get in touch.
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.