Administrator And Customer Service Volunteer Roles

The RAF Museum has beautiful grounds that require continuous year-round attention, including pruning, weeding, mowing, planting and general garden maintenance. 

This role offers the opportunity to help us maintain and shape the grounds at the RAF Museum.

It doesn't matter if you are Alan Titchmarsh or have little to no gardening experience at all.  If you feel you can offer a few hours a week to help maintain the grounds, we would gratefully appreciate your application.

What will I be doing?

· Leaf clearing using our road sweeper and leaf blower.

· Planting, pruning, weeding,

· General tidying

· General garden maintenance

· Driving the roadsweeper

· Contributing to planning future landscape projects.

This role is perfect for you if you…

· Work well with your hands

· Are thorough and pay attention to detail

· Have the ability to work well with others

· Have some customer service skills

· Can operate and control equipment.

We are happy to make adjustments, where possible, for those with additional support needs.

Mind Axis is hiring!

Job Title: Volunteer Events Assistant (x1 for Redbridge or Hackney-based sessions)
Time Commitment: 15 hours/month
Start Date: Summer 2024 (exact date will be agreed) 
End Date: 6 months from start date (with 3-month probation period)

We are a social enterprise dedicated to enhancing mental wellbeing. Our flagship service is The Teashop, which brings small groups of community members together to foster their mental wellbeing through an enjoyable activity with known mental health benefits, over a cup of tea.

Job Description: 
As a Volunteer Events Assistant, you will have the opportunity to contribute to our mission by supporting in-person Teashop sessions. Each session brings together groups of up to 15 adults experiencing mild-to-moderate mental health symptoms, providing them with an enjoyable activity and an opportunity for connection in a supportive environment. We’ve offered dog therapy, art-making, yoga, and wellness discussions in the past. 

Responsibilities: 
- Create Eventbrite/Facebook/Instagram ads to draw new participants to future sessions. 
- Assist with the setup and logistics of sessions for The Teashop service 
- Travel to and support Teashop sessions by helping with materials, taking photos, and managing sign-in procedures, typically two sessions per month during weekends. 
- Create engaging social media content to promote The Teashop sessions and build community awareness. 
- If required, provide mental health first aid support by signposting and offering assistance to attendees in need. 
- Collect feedback at the end of each session and input it into Excel spreadsheets.

Essential Criteria: 
- 18+ years old
- Completed A-levels or equivalent
- Must possess a valid DBS check or be willing to have it done
- Excellent organisational skills and ability to manage time effectively during sessions
- Strong interpersonal skills and a passion for engaging with diverse communities
- Availability to volunteer two weekend days per month for in-person sessions
- Ability to travel to session locations within the designated area
- Proficiency in basic computer skills for data entry and social media management.
 
Desirable criteria:  
- An undergraduate degree (BSc/BA)
- A valid driver's license and licensed vehicle to help transport materials
- Experience in customer service/administrative role
- Experience with working with people with mental health conditions
- Experience in social media and/or graphic design skills
 
Benefits: 
Volunteer Events Assistants will receive: 
- Compensation for travel expenses incurred going to sessions
- Opportunity to receive Mental Health First Aid training 
- Gain valuable experience in event management and community engagement within the mental health sector

Application deadline: On a rolling basis

Suitable applicants will be invited to interview within 2 weeks of submitting an application. Please note that the application process may close early if we receive a large number of qualified applications. We encourage interested candidates to apply promptly.

Mind Axis is hiring!

Job Title: Volunteer Events Assistant (x1 for Hounslow-based sessions)
Time Commitment: 15 hours/month
Start Date: Summer 2024 (exact date will be agreed) 
End Date: 6 months from start date (with 3-month probation period)

We are a social enterprise dedicated to enhancing mental wellbeing. Our flagship service is The Teashop, which brings small groups of community members together to foster their mental wellbeing through an enjoyable activity with known mental health benefits, over a cup of tea.

Job Description: 
As a Volunteer Events Assistant, you will have the opportunity to contribute to our mission by supporting in-person Teashop sessions. Each session brings together groups of up to 15 adults experiencing mild-to-moderate mental health symptoms, providing them with an enjoyable activity and an opportunity for connection in a supportive environment. We’ve offered dog therapy, art-making, yoga, and wellness discussions in the past. 

Responsibilities: 
- Create Eventbrite/Facebook/Instagram ads to draw new participants to future sessions. 
- Assist with the setup and logistics of sessions for The Teashop service 
- Travel to and support Teashop sessions by helping with materials, taking photos, and managing sign-in procedures, typically two sessions per month during weekends. 
- Create engaging social media content to promote The Teashop sessions and build community awareness. 
- If required, provide mental health first aid support by signposting and offering assistance to attendees in need. 
- Collect feedback at the end of each session and input it into Excel spreadsheets.

Essential Criteria: 
- 18+ years old
- Completed A-levels or equivalent
- Must possess a valid DBS check or be willing to have it done
- Excellent organisational skills and ability to manage time effectively during sessions
- Strong interpersonal skills and a passion for engaging with diverse communities
- Availability to volunteer two weekend days per month for in-person sessions
- Ability to travel to session locations within the designated area
- Proficiency in basic computer skills for data entry and social media management.
 
Desirable criteria:  
- An undergraduate degree (BSc/BA)
- A valid driver's license and licensed vehicle to help transport materials
- Experience in customer service/administrative role
- Experience with working with people with mental health conditions
- Experience in social media and/or graphic design skills
 
Benefits: 
Volunteer Events Assistants will receive: 
- Compensation for travel expenses incurred going to sessions
- Opportunity to receive Mental Health First Aid training 
- Gain valuable experience in event management and community engagement within the mental health sector

Application deadline: On a rolling basis

Suitable applicants will be invited to interview within 2 weeks of submitting an application. Please note that the application process may close early if we receive a large number of qualified applications. We encourage interested candidates to apply promptly.

We're looking for a creative social media volunteer to build our audience across social media, keep all platforms up to date with original content and promote our initiatives with on brand messages on a weekly basis. 

The Mental Health Community are a registered charity created out of a passion to improve mental health services and the belief that community is crucial to delivering the means for sustainable recovery for everyone with mental ill-health. 

Key Tasks and Responsibilities:

-Ensuring all social media is up to date and has original content on it.

-Maintaining the baseline number of posts through scheduling.

-Supporting the team to be interactive to what is going on in social media and responding in real time when possible

-Keeping up-to-date with the team, staying in regular contact through email/whatsapp/phone and meetings.

-Create varied and original content using the marketing strategy as a guide

-Working with others in the team to grow our networks.

-Analysing the effects of social media and creating a quarterly report on what has worked well and what has not.

-Being creative and developing new ways of communicating with customers/supporters.

-General promotion of our ethos and advocacy of the issues throughout the duration of the role.

Salary: Voluntary position.

Location: Working from home, remotely

Hours: Approximately 3 hours per week fully flexible, however a baseline of posts must be delivered each week.

Skills/attributes/knowledge/experience

Essential:

Some experience in using Instagram and LinkedIn to support cause/charity/events.

Committed to providing the minimum output of posts as agreed with the team.

Creative and imaginative thinking.

Interested in our causes and ethos around mental health

Lived experience of mental ill health

Proven written communication skills

Proven IT skills and an internet connection

Competent with social media and digital communication tools.

Confident to work on own initiative with minimum supervision but knowing when to consult with and inform others

Organised, able to set and meet own targets and goals

Ability to work to fixed timelines

Desirable:

Experience of coordinating others to contribute to projects.

Experience of working in the third sector.

Verbal communication skills.

Equal Opportunities

The Mental Health Community (registered charity number 1184442) are committed to achieving an inclusive environment which provides equality of opportunity and freedom from unlawful discrimination for everyone who works within and accesses our organisation and services. 

The Marie Curie Community Hub is a new and exciting hub located right in the centre of the bustling Gloucester Road in Bristol. We are looking for volunteers to support running and developing a calendar of activities and events run from the hub, if you love talking to new people then this may be the right volunteering role for you.

The Community Hub provides a unique environment for anyone affected by terminal illness to access Marie Curie’s expert Information and to learn about the support the charity provides, we are looking for volunteers who will be able to signpost people towards these Marie Curie services. 

It is also a space for small fairs and stall events to support local businesses in the community, as well as hosting events such as drop in carers cafes which provides the opportunity for carers to meet in a friendly setting and chat over a cuppa.

We are looking for volunteers to help with supporting the organisation and delivery of activities in the Community Hub and assisting members of the public in finding the support and information they need via our in-house Support Line space. 

Your role will include some of, but is not restricted to, the following tasks:
Welcome and chat to customers; offering a listening ear to those looking for support and or information 
Signposting individuals to Information and Support services as appropriate
Support the organisation and delivery of community activities in the hub’s community space
Raising awareness and promoting hub activities outside of the hub environment
Support with scheduling the different events hosted in the hub
Support with the marketing of the hub and its calendar of events
Community engagement and building relationships locally

As a Business Development Manager you will be the front of the charity by helping to create opportunities when engaging small, medium and large enterprises.  The role will provide effective day-to-day management relating to all aspects of the charity’s set up and operations.

The role will ensure financial sustainability by assisting the CEO, Marketing Lead and fundraisers identify and secure appropriate funding that supports the values of the charity, and to clearly demonstrate and promote the positive impact of the charity. 

What will you be doing?

• To manage all operational activity of the charity according to the strategic direction provided by the CEO and Trustees.
• Where required to undertake aspects of business development including identification of funding opportunities, bid writing and tender submissions.
• To assist the CEO with updating and revising the charity’s business plan and fundraising strategy in accordance with the Trustees’ strategic direction.
• Contacting potential partners to establish rapport and arrange meetings.
• Researching organisations and individuals to find new opportunities.
• Where appropriate attend conferences, meetings, and charity events.
• Develop a growth strategy focused both on financial gain and stakeholders’ satisfaction.
• To undertake any other relevant duties within the overall scope of the role, as requested by the CEO and Trustees of the charity.
• Lobby government and other policy makers on behalf of the charity’s cause or client group.

What are we looking for?

• Bachelor’s degree in business, sales and marketing or related field.
• Highly competent IT skills
• Proven customer service skills
• The ability to prioritise and manager own workload
• Understanding of data protection and confidentiality
• Excellent time management and organisational skills
• Ability to motivate and empower people
• High levels of commitment, reliability and motivation
• Flexible and adaptable approach
• Ability to learn quickly and take on tasks outside of current skill set.

Time commitment and expenses:

• 1-3 hours per week, either in or out of office hours.
• We request a minimum commitment of 3 months volunteering.

What difference will you make?

• Share your knowledge and experience.
• Learn new skills.
• Shape how the charity presents itself to service users, stakeholders, funders and the general public.
• Network with a friendly team of people.
• Make a difference to the charity and the lives of others.

Would you like the opportunity to join the Board of a housing association whose purpose is to work with a co-operative ethos to help people & their communities to flourish? 

Co-op Homes (CHS) is a housing association which owns some 300 properties across London and the South East. We're also a managing agent for 30 other community housing organisations and housing co-ops, providing services to over 2,000 residents. Our unique proposition lies in our ability to provide expert housing management services to housing co-operatives and other small, resident-led housing organisations, enabling them to maintain their autonomy.

Board member opportunities

CHS is governed by a Board of Management made up of paid members who meet regularly throughout the year to direct policy and make major decisions on housing matters. The Board is also responsible for ensuring that we are managed efficiently, effectively and in line with the requirements of the law, regulatory bodies, best practice and value for money.

We have an active Board, currently made up of five members, bringing a variety of skills and backgrounds. Our Chair has been in the role since 2021 and we appointed a new Managing Director within the last year.

We are now looking to recruit two new board members. One who can bring strategic finance expertise and another with building asset management experience.

• Strategic finance: As a provider, we offer a unique set of services that have particular challenges. We are looking for an experienced senior finance professional to help us balance the risks and benefits involved in relation to our portfolio and scrutinise our finances strategically for the longer term. 
• Building asset management: We are looking for expertise in property management. This will include repairs and maintenance, health and safety legislation and regulations, strategic asset management and decarbonisation.

We would very much welcome applications from people who combine relevant expertise with lived experience of social housing or experience of living in a housing co-operative, as we know you would bring a unique insight to the role. For the same reason we would also welcome applications from minority groups. 

As a board member at CHS, you’ll have the satisfaction of joining a dynamic organisation passionate about making a lasting difference to lives and communities. We are looking for people who share our vision and values. Previous board experience is not required.

How to apply

Eastside People is supporting Co-op Homes in the recruitment for this role. Please apply by submitting your CV and a cover letter, which should indicate why you are interested in applying for a Board member role and how you meet the role requirements.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please contact us if you require any assistance or adjustment so that we can make the application process work for you.

The closing date for applications is Friday, 24 May. Online shortlisting interviews will take place the next couple of weeks. Face-to-face interviews with the recruitment panel at CHS will take place on Thursday, 13 June 2024.

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We are the leading provider of gambling support and training services. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

Today the charity is governed by a Board of Trustees and run by Betknowmore UK senior management. This is where you come in – we are currently recruiting new members for our Board of Trustees.

About you

We are seeking committed individuals who share our vision, mission and values to join our board. You do not need to have prior knowledge of gambling harms as training will be provided throughout the induction period. Previous experience as a trustee, although desirable, is not essential.

We are specifically looking for the skills in the following areas.

·Community Engagement/networking/influencing

·Legal

·Commissioning

·Research

·Finance

For more information about the duties of a trustee and the person specification please see the Role Description Pack below. We would love to hear from you if you have time, skills and experience to share.

How to apply

To apply, please email your CV and a cover letter outlining why you would like to become a trustee and how your skills and knowledge would be an asset to the charity. (details in jobpack)

We are seeking a committed and detail-oriented Volunteer Archivist to join our team. As a Volunteer Archivist, you will play a crucial role in preserving, organising and maintaining our archives, encompassing both digital and physical assets.

Our archive and library are permanently housed at our London Office. This role would suit someone working towards an archive or record management qualification, with an interest in social and cultural archives and history.

Main Duties

• To assist in maintaining a comprehensive archive and library encompassing both digital and physical assets representing the rich history CPAG.
• Collaborating closely with the Office Manager and CEO, your role will involve developing an efficient and user-friendly framework for the ongoing management and preservation of the archive.
• Listing, describing and boxing records.
• To develop a basic ‘collections policy’ outlining future collecting and simple archiving procedures for organisational maintenance.
• To use your knowledge of archiving processes to support staff with cataloguing archive contents.
• To undertake any other duties that may reasonably be required.
• This includes applying archival principles and standards, enhancing the archives research and historical value.

Commitment
The role requires a minimum commitment of at least 3 months, 7-10 hours per week during our working hours (Monday-Friday, 9.00am to 4.30pm).

To apply, please complete the attached application form, detailing how you meet the person specification listed in the attached role pack and return to the email address listed within. 

Application deadline: 10am Wednesday 19th June 2024.

Interview dates to be confirmed. 

Are you happy to get stuck in with loads of enthusiasm? Fundraisers here at Ickworth are a diverse bunch and through talks, 2nd hand books, internal events and much more we help towards the conservation of this special place 

 This role will suit you if you are:

• Someone who enjoys talking to members of the public and can engage in a meaningful conversation.
• Comfortable lone working at times, as well as working in a team.
• Up for a challenge and like to reach a target.
• A person that enjoys giving excellent service.
• Happy to volunteer on your own. However, someone will always be available to support.
• Confident building new relationships with people.

Tasks and responsibilities

• Helping grow awareness and support for local & national fundraising
• Understanding different needs and interests of people and inspiring them to give in a way that is right for them.
• Supporting in our bookshop by manning the space, rotating stock, tidying and pricing books while always providing a friendly and welcoming approach.
• Attending regular meetings and suggesting fundraising ideas/feedback so we can fulfil our fundraising plan.
• Using your particular skills in creative ways to raise funds
• Answering questions people may have about the National Trust and being able to explain where donations go and impact they make.
• Ensuring we follow fundraising guidance, regulations and best practice
• Supporting big fundraising campaigns or projects.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

By getting involved you could:

• Be part of a passionate team, working closely with staff across departments raising vital funds to protect Ickworth.
• Be making a direct impact in our fundraising spaces, such as bookshop or through programming.
• Help bring the work of the National Trust to life and inspire others to get involved
• Increase your fundraising skills and experience of different ways to fundraise 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Communication Skills, Community Development, Customer Service, Decision Making, E-commerce, Event Support, Fundraising, General Administration, Interpersonal Skills, Inventory Management, Market Research, Marketing & Communications, Merchandising, Public Relations, Public Speaking, Retail, Sales Process, Stock / Inventory Management, Teamwork

Trustee Vacancies

Showroom Work Station

(Sheffield Media and Exhibition Centre)

Showroom Work Station is a registered charity and a cultural hub for South Yorkshire and the North of England. 

Located in a converted 1930’s art deco building, the venue is home to a four-screen cinema, creative industries business centre, event space, and café bar, in the heart of Sheffield city centre. 

We are looking to recruit new Trustees to join our board.  We are particularly keen to hear from anyone with knowledge and understanding of major capital projects, fundraising or the hospitality sector.  However, if you don’t have expertise in any of these areas, but still feel that you have something to offer, please still get in touch.  This is a unique opportunity to join a creative and passionate team and help shape the future of the organisation.

As a trustee you will oversee the operation of a major cultural cinema exhibiting a diverse film programme with first run and retrospectives of curated work, including archive, documentaries, and many unique one-off programmes with regular visiting filmmakers.  We are home to some very successful film festivals and host many unique events each month.

Through our trading subsidiary, we also manage the Work Station creative industries business centre, operate a successful bar/café, and conferencing facilities.

Our Trustees work closely with the Chair, Chief Executive and Senior Management Team to provide clear strategic direction to the organisation, helping to agree policy, define goals, set targets, and evaluate performance.

As with all our Trustees, we are looking for candidates who can demonstrate excellent communication skills and have a good understanding of local, regional, and cultural agendas.

Trustees are required to attend approximately 5 Board meetings per year (usually held on the last Monday of the month, 6 pm – 8 pm) and to offer relevant support and specialist knowledge to enable us to meet the objectives of our business. 

The post is not paid but all Trustees receive invitations to special events and have a weekly allocation of free cinema tickets (subject to availability).

Application process:

Please download our full application pack and equal opportunities form from the vacancies page of the Showroom Workstation, Sheffield website.

To apply please provide the following:

• A comprehensive CV or biography (a statement outlining your roles, responsibilities, and achievements in the organisations in which you currently and previously worked). Please include details of any service as a Board Trustee or any other voluntary/community work.
• Our completed equal opportunities monitoring form.  This information will be treated as confidential and used for statistical purposes only.
• Daytime and evening contact telephone numbers that will be used with discretion.

Closing date: Please submit your application by midday on Wednesday 8th May 2024 to Julie Simpson

For an informal conversation about the role prior to submitting your application please contact Ian Wild, Chief Executive.

Showroom Work Station, 15 Paternoster Row, Sheffield, S1 2BX

Sheffield Media and Exhibition Centre Limited is a registered charity, number 100 2020

We are looking for dedicated, energetic and engaged people for the RE Museum’s first independent Board of Trustees.

We have vacancies for up to six Trustees who will join us at a truly groundbreaking time, as we transition into a Charity Incorporated Organisation.

We are building a Board of Trustees with a diversity of backgrounds, skills and experience; ensuring that we are best place to realise our ambitions, improve our public offer, our care for the heritage of the Corps of Royal Engineers and ultimately the positive impact we have on the lives of our growing audiences. 

Further information is available to download in the Trustee Recruitment Pack. We hope that you are keen to apply for the role and thank you for your interest.

Calibre Audio is a national charity providing an audiobook and audio content service to anyone who is print disabled.

Our members may be blind, partially sighted, have dyslexia or other learning difficulties or even be unable to hold a book. Whatever the reason for their struggle to access print, our vision is an inclusive society where everyone has access to audiobooks.

This pack outlines more about what we do and the impact of our work which we hope you find informative.

Our Board of Trustees is highly motivated with a genuine commitment to use their business and life experience to help make a difference. We are currently looking to appoint a new Trustee to take on the position of Treasurer, joining the Board to support the charity as it moves into an exciting period of growth and development. As we celebrate our 50th anniversary in 2024, it is more important than ever that the charity is well positioned to broaden its membership and to maximise the opportunities presented by the ever-changing technology landscape.

To fulfil the position of Treasurer we are looking for someone who can oversee the monitoring of the organisation’s finances on behalf of the Board. A personal connection to the experiences of our members (visual impairment, dyslexia etc) is useful, but not essential. Other important skills include the ability to be visionary, think strategically and to influence key stakeholders, both within your sphere of expertise and more broadly. Strong communication skills along with a collaborative approach and a commitment to our aims are also vital.

If you have the enthusiasm, skills and experience to help us drive growth and increase our impact, we would love to hear from you.