Administrator and engagement officer jobs

Overview

This role offers the opportunity to plan, create & deliver a variety of communications, leading on design and digital deliverables across internal & external channels for Glass Door Homeless Charity.  

The Digital Communication Officer works in the Communications team, reporting to the Head of Communications & Fundraising and manage Glass Door design, web & socials.  

Through this role, we will deliver a robust plan of impactful and on-brand content, raising the profile of our work and ensuring we are known amongst existing and new audiences in London 

Job Spec 

Editorial & Design 

• Ability to produce fresh, emotive and informative content across print & digital platforms - including profiles of guests, news stories, blogs and speeches

• Lead on design and delivery across the organisation – digital & print: including posters, informative leaflets, presentations, graphics and images for social media, newsletters and website as needed 

• Work collaboratively across the organisation to solicit content from other members of staff, including caseworkers, operations and fundraising colleagues to support Communications’ strategic aims 

• Support the design of campaigns, appeals & events - working alongside the Head of Comms & Fundraising, and key members of the fundraising team to bring alive the vision of the campaign. 

• Co-lead on our work with content producers (photographers, videographers, designers, etc), ensuring content meets Glass Door’s standards and is signed off by appropriate staff members

• Maintain Sharepoint for digital content – including photos, social images, video and written content 

• Provide quality-control support (eg proof-reading and editing) on all materials outside of the Comms team and externally, ensuring all content, imagery and branding are consistent with house style and on brand 

• Create & deliver video content to support the digital strategy and on an ad-hoc basis 

Digital

• Manage and maintain all social media accounts in-line with Glass Door's social media guidelines, focusing on building awareness, driving traffic and increasing engagement

• Manage and update Glass Door's website in-line with the digital strategy and content planner 

• Co-develop & oversee a digital content calendar 

• Co-manage delivery of multiple/congruent campaigns, appeals and events to engage existing and attract new supporters, often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Support with digital marketing, working closely and collaboratively with the Marketing Officer, Head of Comms & Fundraising Team to plan, track and successfully deliver paid and organic digital journeys. 

• Monitor social media and advise key staff on any issues arising that could jeopardise the reputation of the charity, ensuring all Crisis Comms is managed in line with Crisis Comms Policy 

• Support the development and delivery of bi-monthly internal e-newsletters.

Monitor impact 

• Work closely and collaboratively with the Marketing Officer to ensure all conversions of paid promotion are tracked effectively and efficiently 

• Support the monitoring and tracking of website usage 

• Support the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns and appeals 

• Support the monitoring and tracking Google ads and analytics 

• Support the vision and production of a new website, ensuring it is on brand and meets our content and communication needs 

• Monitor, assess and report to relevant teams of our content performance to ensure our channels are hives of activity and relevant to our audiences. 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Co-lead on the planning and delivery of the Glass Door Communications Strategy – specifically on the digital and content plans 

• Support the delivery of Fundraising key deliverables – specifically on the digital content, stories and campaign key deliverables 

• Co-manage the Comms Team’s and cross org deliverables via project management platform monday(dot)com 

Events 

• Support co-ordination of events, by designing and delivering print and digital materials, online support to fundraisers, and representing the charity as needed in-person and online. 

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary. 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO. 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Are you an organised and driven relationship-builder with a flair for writing and a passion for purpose-led work? Join Cruse Bereavement Support as we launch our new three-year strategy to ensure bereaved people across England, Wales and Northern Ireland get the support they need.

We’re looking for a Partnerships Officer to play a key role in our evolving income generation team. This is a varied and rewarding role supporting Trusts and Foundations, Corporate Partnerships, and External Training and Consultancy. You’ll manage a portfolio of warm funders and partners, help develop new opportunities, and ensure our supporters receive excellent stewardship and communications.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.

The closing date for applications is 5pm on Thursday 17th July, with interviews taking place on 21st-23rd July, via a video call.

Please be advised that if you do not hear from us by 5pm on Friday 18th July, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

It’s an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

Our celebrity ambassadors play an important role in the work we do. Through sharing their stories, campaigning, fundraising and support at events, they are helping us to increase understanding of what it is to be affected by Parkinson’s in the UK today.

You’ll play a key role making sure that we have strong relationships with our celebrity supporters, identifying and engaging them in the most relevant opportunities, across all areas of our work.

You’ll lead on their involvement in fundraising and media opportunities, but support across the board. Working with teams you’ll make sure our ambassadors are looked after and fully briefed for every event. 

What you’ll do:

• Lead on celebrity support for our portfolio of fundraising events across the UK, project managing each engagement from pitching and briefing, to overseeing and thanking

• Develop and nurture new and existing strategic relationships with high profile supporters through agents / publicists

• Work with the Celebrity Lead to develop stewardship plans

• Coordinate, manage and monitor requests for celebrity support from across the charity, delivering appropriate celebrity involvement and tracking its impact for reporting

• Research, due diligence, brief and pitch campaigns and events to high profile celebrities, their managers, publicists, key decision-makers, influential individuals and their wider networks to get buy in and support

What you’ll bring:

• Outstanding written and verbal communication skills

• Exceptional organisational and multitasking skills and the ability to prioritise and manage your workload to meet deadlines 

• Experience of managing relationships with high profile individuals and an understanding of press and social media is desirable 

• Natural networking skills, with the ability to build new relationships and nurture existing relationships with confidence, sensitivity and discretion 

• Confidence in project management and problem-solving

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Job Title: Director of Philanthropy and Partnerships

Location: Hybrid (UK office Cranfield preferred and/or Folkstone, Kent), with UK-wide travel and occasional overseas travel

Reports to: Chief Executive Officer

Contract Type: Full-time, Permanent

Salary: £65,000-£70,000

Make a Meaningful Impact

Role Overview: Are you a values-driven leader who thrives on building relationships that leads to lasting, transformative impact? Do you want to transform the lives of isolated people living in some of the world’s most remote places?

Mission Aviation Fellowship (MAF) is a not-for-profit Christian organisation that uses aviation and technology to bring help, hope and healing to some of the world’s most isolated communities. Operating a fleet of 120 plus light aircraft across more than 25 countries, we are driven by our Christian faith to serve communities cut off by mountains, jungles, swamps and deserts to deliver critical support like medical care, education, disaster relief, Bible and spiritual support, where it’s needed most. 

We are now looking for a Director of Philanthropy and Partnerships to lead our ambitious income growth strategy, championing our mission to high net-worth individuals, trusts, and strategic partners who want to see their generosity truly change lives.

What You’ll be doing

Strategic Leadership:

• Design, drive and deliver MAF’s Philanthropy and Partnerships strategy to significantly grow income and deepen engagement
• Identify opportunities for innovation in donor acquisition, engagement, and retention 
• Contribute to organisational strategy as part of the Senior Leadership Team 
• Support the CEO, Trustees and other senior stakeholders in leveraging their networks and relationships 
• Match donor passions with compelling giving propositions—from medical flights to capital appeals 

Team Leadership:

• Lead, develop and support a dedicated team of fundraisers and administrators 
• Foster a high-performance culture grounded in collaboration, ownership, and Christian mission 
• Build a team known for excellence in donor stewardship and partnership development 

Cross-Organisational Collaboration:

• Work closely with Marketing, Programmes, and International Teams to build powerful cases for support and share donor impact 
• Represent Philanthropy and Partnerships at Board level, offering insight, reporting, and influence 

Donor Management:

• Personally manage and grow a portfolio of significant donor relationships (major gifts of £25,000 to £1 million+) 

· Develop strategies to increase fundraising support for people related activities, including our need to drive overseas recruitment and take overall accountability for the staff income budget”.

• Ensure your team delivers an excellent donor experience—tailored, proactive, and relational at every stage of the journey 

Who We’re looking for:

We know that diverse teams make smarter decisions, foster innovation, and better reflect the communities we serve. We warmly welcome applications from individuals of all backgrounds, especially those who are underrepresented in the charity and international development sectors.

You’ll Bring:

• A track record of success securing major gifts (six and seven figures) from high net-worth individuals, and ideally from trusts and where appropriate institutional donors 
• Significant team leadership experience, with a strong track record of motivating staff, delivering results, and building capability 
• A strategic mindset, able to build and implement long-term growth plans and donor journeys 
• Exceptional networking, communication, and interpersonal skills, with the gravitas to influence and build lasting partnerships 
• Strong financial understanding, budgeting skills, and up-to-date knowledge of fundraising regulation and GDPR 
• A deep passion for international development and Christian mission
• An understanding of how to frame technical, spiritual, and humanitarian work in ways that resonate with different audiences

• A self-starter who is not afraid to challenge the status quo 
• A team player who leverages individuals’ strengths to complete objectives 

Our Values & Christian Commitment

MAF is a Christian organisation and this role requires commitment to our vision, mission, and values. The role holder will need to be a committed and mature evangelical Christian, able to participate fully in the spiritual life of the organisation, including prayer meetings, and be comfortable representing MAF as a faith-based charity.

We recognise and respect the diversity of Christian traditions and expressions of faith. We encourage applications from all individuals who can demonstrate an understanding of, and support for, our Christian ethos.

Why Join MAF?

• A flexible and supportive working culture
• A generous non-contributory pension scheme (10% of salary)
• 22 days annual leave plus office closure at Christmas and bank holidays
• An opportunity to be part of an inspiring, global mission

Practical Details

• Location: MAF UK, 1st Floor Castle House, Castle Hill Avenue, Folkestone, Kent, CT20 2TN or unit 41 Cranfield Innovation Centre, Wharley End, Bedford MK43 0BT
• Working Hours: Full-time, 36+ hours per week (flexible)
• Probation: 6 months (with 3-month review)
• Notice Period: 3 months

How to Apply

We want to ensure our recruitment process is accessible and welcoming to all. If you need any adjustments or support during the process, please let us know. We are committed to creating an inclusive workplace where everyone feels valued, heard, and able to thrive.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

This new role will play a key part in delivering Unseen’s fundraising and communications strategy. We’re looking for a passionate, creative communicator to help grow our supporter base and maximise income to support our work to end modern slavery. 

• Strengthen existing relationships to retain donors and maximise income (primarily individuals and community groups). 
• Grow our community of supporters (primarily individuals and community groups). 
• Manage digital fundraising engagement and CRM management. 
• Manage supporter communications and engagement. 
• Project manage activities, events, and analyse performance. 

To apply: 

• Please complete the application form attached. This includes a personal statement of 500 words outlining your suitability for the role, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on Sunday 13 July 2025.

Interviews will likely be held around the week of the 21 July 2025.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Pembroke College, Oxford, is seeking a motivated and highly organised individual to join its Development team as a Development Coordinator. This role offers an excellent opportunity to gain broad experience in fundraising, alumni relations, and stewardship within a busy, supportive team.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that joins award-winning new developments with historic quadrangles. Pembroke’s Fellowship is forward-looking and its Governing Body has ambitious plans for the future, including a significant fundraising programme to support its ongoing development.

The Development Coordinator is a key member of the Development team, providing essential administrative support across alumni relations, donor stewardship, fundraising operations, and office management. The post-holder will serve as the first point of contact for alumni and supporters, manage team communications, coordinate event administration, maintain accurate donor records, and support a variety of projects to enhance alumni engagement and fundraising outcomes.

The role is ideal for a candidate interested in a career in fundraising or higher education advancement. The successful candidate will be an excellent communicator with strong organisational and administrative skills, good attention to detail, discretion, and the ability to work both independently and collaboratively in a busy environment.

Benefits include membership of the University staff pension scheme, 30 days of annual leave, free lunches during working hours when the College kitchens are open, and training and professional development opportunities.

Role overview

The Development Coordinator will provide administrative support to the Development team.  The role is ideal for someone interested in pursuing a career in fundraising and alumni relations as the post-holder will be exposed to a wide range of experiences and training opportunities.

Key responsibilities

The main duties to be carried out by the post-holder include:

Alumni Relations

• Manage the Development team inbox and act as the main point of contact for Pembroke’s alumni and other supporters by email, phone, and in person.
• Deal with external communications to the office and forward queries to the appropriate colleague where required.
• Produce briefing notes for the Master, Fellows, and other key staff and volunteers prior to events for alumni relations, stewardship, and fundraising purposes.
• Ensure that the alumni pages of the College website are kept up-to-date and contribute to the generation of online content for social media.
• Process credit card payments for events and ensure accurate records are kept and card details handled securely.
• Provide administrative support to the Pembroke College Ambassador programme.

Operations and Office Management

• Work with the Database and Insights Officer on projects to clean and improve data held on the university-wide DARS database.
• Process updates to contact and other details submitted by alumni.
• Deal with payment and pledge-related queries from donors and potential donors.
• Ensure that the database is maintained with accurate and up-to-date details on Pembroke alumni and other constituents.
• Provide logistical support for overseas trips and other visits undertaken by Development staff.
• Take minutes for meetings of the Campaign Board, Development Committee, Alumni Advisory Board, and other groups.

Internal collaboration

• Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary.
• Support fundraising colleagues with regular giving activities including telethons and mailings.
• Provide general support and assistance to the team, particularly for event administration and donor stewardship.
• Attend events as required and assist the Senior Alumni Relations Officer to ensure they are successfully delivered.
• Co-ordinate stationery and office supplies including fundraising and alumni relations materials.
• Collect and deliver post to the Porters’ Lodge.
• To undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours.

OPERATIONS AND FINANCE OFFICER, POLITICAL STUDIES ASSOCIATION (PSA)

Contract type: Fixed-Term (initial 12-months, potential for extension)

Hours: Part-time, up to 30 hours per week (0.8 FTE). We are open to these being flexibly worked over the week.

 Location: Camden, London (Hybrid working - 1 or 2 days in the office per week) 

Salary: £32,000 pro rata, £25,600 per annum

 Are you ready to play a vital role at the heart of the Political Studies Association (PSA)?

We’re looking for a proactive and organised Operations and Finance Officer to join our small but dynamic team. This is a varied, hands-on role providing day-to-day support across finance, operations, HR, and governance. You’ll work closely with our Head of Operations & Finance and CEO to help keep everything running smoothly.

This is a fantastic opportunity for someone with experience in, or a strong interest in developing finance and digital administration skills. We welcome applicants with a solid background in operations or administration who are keen to grow their knowledge of finance systems, bookkeeping, and compliance in a supportive, mission-driven environment.

In this vital post, you’ll take the lead on day-to-day operational administration, including office management, managing payments and maintaining accurate records in systems like Xero.

 You’ll also:

• Support HR administration and payroll processes
• Manage office contractors and supplies
• Provide excellent service to our tenants and shared workspace users
• Ensure good data management and GDPR compliance
• Assist the CEO and Head of Operations & Finance with admin and logistics
• Contribute to PSA operations and adapt flexibly to changing priorities

We support flexible working arrangements, but the ability to work from our Camden office when required, including on our regular team day (Wednesday) is essential.

For full details of the role, please see the job description available here.

Please send your CV and covering letter, explaining how you meet our criteria and why you wish to join the team by 14th July at 10am. We look forward to hearing from you. We would be grateful if you could also complete our equal opportunities monitoring from when you apply which can be found here. 

Studies indicate that women and people from other historically marginalised are less likely to apply to jobs unless they meet every single criteria.  If you’re excited about this role but your past experience doesn’t perfectly fit our essential criteria, please do not be discouraged from applying.  We are keen to recruit the right person for the role and welcome applications from those who have transferable skills.

Interview will be held on 18th July

To apply for the role, you must be eligible to work in the UK - the Political Studies Association is not a sponsoring Organisation.

We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and 
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived 
experience. 
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work,  advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery. 
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived 
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and 
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change 
for beneficiaries.

Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual 
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate 
and effective, taking remedial measures and implementing change as necessary. This includes supporting board 
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising 

Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising 
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their 
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.

People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.

External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring 
organisational awareness of the external landscape and the changing needs of trans children, young people and their 
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
 

We are looking for a highly skilled Programmes & Operations Manager with a minimum of three years’ administrative experience to provide professional, inclusive, and efficient administrative support across DanceSyndrome’s Community programme and operations. This role is responsible for overseeing and managing the weekly Community timetable, and all associated administrative processes, co-ordinating key systems, and ensuring the smooth running of day-to-day operations, particularly in relation to session bookings, CRM management, and team co-ordination.

This role is comprises of administration, and programme management.

1. POSITION IN ORGANISATION:

Reporting to the Head of Community

2. SCOPE OF ROLE:                                  

1. Administrative duties

2. Events administration

3. Programme management administration

4. Monitoring & evaluation administration

We particularly welcome applications from people from the Global Majority, people with disabilities, and older people.

Are you passionate about making a difference in the lives of older adults? As the Out & About 50+ Project officer, your main focus will be to provide hands-on support to help older clients regain their confidence and independence. You'll work with individuals who would benefit from a short-term, 5-week program designed to encourage them to venture out into the community, participate in activities, and expand their social networks.

In this role, you'll be the driving force behind promoting our new service. You'll identify older people who could use a helping hand, understand their goals and dreams, and uncover any obstacles they face. Your mission will be to provide personalized, short-term support to help them achieve these goals and rediscover the joy of being active and engaged in their community.

Duties

Service Provision

• Promote the new service across the Vale of Glamorgan.
• Identify older people who would benefit from the service and establish their goals and aspirations.
• Explore barriers to achieving these goals and provide short-term support (5 weeks max) to help clients overcome these barriers.
• Take clients out for community outings, shopping trips, social groups, and short walks to encourage confidence.
• Support clients to attend recreational activities to strengthen independence and social interactions.
• Offer information and materials on confidence building.
• Assist with transport support, encouraging the use of personal and public transport.
• Ensure that clients are capable of going out on their own after the 5-week program. If additional support is needed, facilitate a pathway for individuals to transition into Age Connects volunteer-supported services for continued assistance

Monitoring and Administration

• Maintain accurate records of all clients’ progress and related work undertaken.
• Ensure that all information relating to clients is kept confidential.
• Prepare reports to keep stakeholders informed of the progress of the work.
• Promote and support Age Connects fundraising activities.

Health and Safety

• All employees of Age Connects Cardiff & Vale of Glamorgan are subject to the organisation's terms and conditions.
• All employees are required to cooperate to achieve a healthy and safe workplace.
• All employees have a responsibility to prevent injury to themselves, their fellow employees, and others affected by their actions and omissions at work.

Suffolk Wildlife Trust is seeking a Membership Assistant to support the delivery of an exceptional experience for our 27,000 members and help drive our mission to bring nature back to Suffolk. This role is central to the effective administration of our membership schemes, ensuring that members feel valued and connected to the work of the Trust.

The Membership Assistant will manage the day-to-day processing of memberships, including maintaining accurate records in our CRM system (Charity CRM by Access), handling payments and Gift Aid, responding to member enquiries & issuing welcome packs and renewal reminders. Working closely with the Senior Supporter Development Officer, they will help improve and streamline our systems, contributing to membership growth and retention.

The role includes co-ordinating the distribution of membership resources, including promotional materials and our members’ magazine, supporting a network of volunteer magazine deliverers across the county.

The post holder will act as a key user of our CRM system, helping colleagues across the organisation use it effectively and in line with GDPR. They will assist with system maintenance, data integrity and provide administrative support for wider fundraising activities. This is a varied and rewarding role for someone who is highly organised, people-focused and passionate about making a difference for wildlife and people in Suffolk.

This is a fantastic opportunity to get involved with a local wildlife trust and do amazing things for wildlife.

This is a permanent role and we are advertising as a full-time position (37.5 hours per week, Monday to Friday). Applications will be considered from applicants seeking part-time hours (22.5 hours per week upwards, We can be flexible on days and hours worked).

The role will be based at our Head Office Brooke House, in Ashbocking, and we operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary will be £23,998.00 (as a full-time equivalent).

To apply for this opportunity, please submit an application via our website by 12:00 noon on Friday 18 July 2025 with interviewed planned for Monday 04 August 2025. The application process will include uploading a CV and optional cover letter.

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail plus public engagement staff receive logo clothing.

Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.

About the park
Southern Park is a popular community greenspace next to Greenwich Peninsula Ecology Park at the heart of the Greenwich Millennium Village development. The site comprises wide open grassland, native tree and shrub areas and wildflower meadows and is a Site of Importance for Nature Conservation (SINC). The park is also an important space for local people to relax and enjoy recreational activities, with several well-loved play features.

About the role
This is a great opportunity for someone looking to establish their career in the parks and conservation field, working with the support of experienced staff within the Greenwich Peninsula Ecology Park team. The Project Officer role oversees the site's landscape maintenance contract to ensure the park remains attractive, safe, and well-managed. The role also adds community value by supporting engagement with local residents and enhances ecological value by facilitating volunteer involvement in habitat management.

About you
We are looking for an enthusiastic and self-motivated Project Officer with good administrative skills. You will be able to foster a strong working relationship with the Southern Park landscape maintenance contractors. You will have a passion for engaging people with wildlife and nature in an urban environment, along with experience working with volunteers and/or community groups from diverse backgrounds. You will have the capability to relay information effectively to a broad audience, both verbally and written. Being flexible and able to juggle priorities in a busy, ever-changing environment is key to this role

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

Assistant x 2

1 x to the CEO | 1 x Communications & Helpline

Location: Hybrid – working from home, with at least 1 day a month working in London.

Contract: Full-time (35 hours per week).

Salary: £25,000 per annum

We’re looking for two enthusiastic, ambitious and organised individuals to join our team as Assistants, each supporting a different area of the charity. One role will provide high-level support to our Chief Executive Officer (CEO), while the other will focus on helping our Communications and Helpline team deliver their vital services. These are excellent opportunities to work at the heart of a charity that is committed to creating a dyslexia-inclusive society.

About the roles

Executive Assistant

This role will support the smooth day-to-day functioning of the CEO’s office, helping manage key processes, communications, and external relations. You’ll be central to diary coordination, board support, stakeholder liaison, and financial administration, contributing to strong governance and strategic delivery.

Key responsibilities include:

· Managing the CEO’s diary, inbox, travel and meeting logistics

· Preparing board papers, agendas, minutes, and reports

· Liaising with stakeholders and trustees

· Supporting advocacy and public affairs activity (e.g. parliamentary events)

· Helping with financial admin tasks such as raising invoices and supplier forms

· Providing wider administrative support to the senior leadership team as needed

This role would suit someone confident in managing sensitive information, working to tight deadlines, and liaising with senior contacts across the charity and beyond.

Communications & Helpline Assistant

This varied and rewarding role provides hands-on support to our helpline and external communications work. You’ll be helping our volunteers offer accurate and empathetic support to the public while also assisting with digital content, social media and outreach campaigns.

Key responsibilities include:

· Supporting helpline volunteer coordination, training and performance

· Helping develop and maintain helpline resources and records

· Creating and publishing content for our social media and website

· Supporting email marketing, digital analytics, and campaign promotion

· Assisting with press releases, stakeholder communications and events

This role is ideal for someone who enjoys helping people, has strong communication skills, and an interest in digital content and community engagement.

What we’re looking for (both roles)

· Excellent organisational, administrative and multitasking skills

· Demonstrable experience in a similar job

· Excellent written and verbal communication abilities

· A friendly, proactive, can-do attitude and attention to detail

· Confidence using IT systems, including MS Office and databases

· Ability to work independently and collaboratively in a small team

· Discretion when handling sensitive or confidential information

The following is also highly desirable - experience in a charity setting, knowledge of dyslexia/neurodiversity, and familiarity with tools like Xero, Canva, or WordPress (depending on the role).

Please view the job descriptions for additional information.

Why join us?

At the BDA, we are passionate about making the world more inclusive for people with dyslexia. You’ll join a friendly, supportive team where your work makes a real impact. Whether supporting our CEO’s strategic aims or helping deliver services to the public, you’ll be contributing to lasting change.

Closing date – 15 July 2025. Please note, we reserve the right to close these vacancies early if we receive sufficient applications for the roles. Therefore, if you are interested, please submit your application as early as possible.

Purpose
This vital Data Officer role will support the Data Team in maintaining and developing the supporter relationship database (Salesforce NPSP), providing high quality support to CBM UK staff. You will be part of a dynamic & highly skilled Fundraising and Communications team, dedicated to inspiring people in the UK to help transform lives in some of the world’s poorest places.
Key Responsibilities
The Data Officer supports the Data Team to effectively use and maintain the fundraising database across the organisation to increase fundraising, communications and engagement potential.
1.Salesforce Maintenance and Support
a)Support with maintenance and administration of the supporter relationship database(Salesforce NPSP) and suite of Salesforce apps.
b)Provide first line support to members of staff responding to queries and issues.Escalate more complex issues to Senior Data and Insight Officer and Data and InsightManager as appropriate.
c)Import data and income into Salesforce from external data sources
d)Support Fundraising & Communications team in producing data for direct marketingappeals and carry out data checks to ensure data accuracy.
e)Perform data de-duplication and cleansing to ensure the accuracy and integrity of thedatabase, ensuring compliance with organisational policies and regulations
f)Assist the Fundraising & Communication team in building reports and dashboards todeliver timely and critical information.
g)Provide Salesforce training to new and existing users and support the development ofuser guides and training resources.
2.Other
(a)Contribute to a positive, inclusive working culture that reflects CBM UK’s values andcommitment to impact. Promote cross-team collaboration and innovation.
(b)Work collaboratively with colleagues across teams to support integrated working andshared learning.
(c)Undertake any other duties as required by the Data and Insight Manager andDirector of Fundraising, Impact & Communications.

Please downoad the Recruitment Pack for full details.