It's an exciting time to join us as the leader of Cash for Kids in the Midlands. Our Central region charities are some of our newest additions to the Cash for Kids family, and we're looking for an ambitious self-starter who can drive & accelerate our fundraising across the region.

As the charity of Bauer Radio, you'll be working alongside the teams at Free Radio, Gem, Signal 1 and Greatest Hits Radio, to continue our mission to improve the lives of disadvantaged children in our local communities.

You’ll excel at communicating with people at all levels, be highly organized, be an inspiring leader & a great administrator. You’ll have a natural flair for sales and be comfortable presenting to groups of all sizes. You’ll manage a small team of fundraisers and have an extensive contact book of local corporates who you can call on to support Cash for Kids in the Midlands.

You’ll be responsible for;

- Delivering the strategic direction of Cash for Kids in the Midlands

- Overseeing delivery of fundraising campaigns including our key pillars; Cash for Kids Day and Mission Christmas

- Continuing to embed the charity as an integral part of each radio station

- Implementing comms plans for the charity locally – including website, PR, social media & influencer engagement

- Creating Local Executive Boards to maximise networking opportunities

- Ensuring implementation and maintenance of quality systems to ensure the integrity of the funds raised and the disbursement of those funds in line with central finance guidelines and procedures

- Line management of a small team of fundraisers spread across the Midlands region

- Developing and sustaining external relationships with corporates, major donors and local authorities

- Monitoring, interpreting and challenging financial results and communicating risks, opportunities and trends

- Preparing the annual Business Plan together with each team in line with national strategy

- Ensuring that all financial controls are in place locally and monitored

- Keeping up to date with charitable governance

- Managing the stakeholder relationships with key Bauer staff including the Regional Content Director, Marketing teams and Regional Sales Director

- Working in collaboration with your fellow Regional Charity Managers to share best practise and drive projects to benefit all

To succeed in this role you’ll; 

- Have a strong track record in successful fundraising delivery

- Possess excellent networking skills and be able to increase the charity’s network of corporate supporters and the number of organisations who apply to the charity for grants

- Possess excellent verbal and written communication skills and use them to work with people both internally and externally

- Be able to inspire people with your passion and vision for the charity

- Demonstrate a proven track record and experience of building, developing and managing key relationships

- A proven experience of working with the media to promote fundraising initiatives

- Possess excellent knowledge of major donor/gift giving approaches

- Have excellent organisational and project management skills

- Be able to work on own initiative to ensure delivery of targets

- Have a passion and vision to develop this role with confidence and a sense of humour

- Hold a current, full clean UK driving licence

Location

Currently the Cash for Kids team are working remotely (from home) and this is likely to continue until Q1 2022. At this point (subject to change) we are likely to evolve to a hybrid model of remote/office working. As a regional role access to offices in Birmingham, Nottingham & Stoke-on-Trent will be available (subject to confirmation on our future ways of working model) and travel across the Midlands region will be required.

At Cash for Kids we believe that together we can make great things happen. Our team is driven to make a lasting, positive impact on the lives of disadvantaged children and the successful applicant for this role will be key to helping us deliver on that mission.

We have a number of administrator vacancies across the Cruse network.  These are permanent roles, joining a dedicated team of Hub staff and volunteers. 

• Hub Administrator - Hereford, South Staffordshire & Gloucester, 21.5 hours, Home & Office based
• Hub Administrator - Coventry & Warwickshire, 15 hours, Home & Office based

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services in line with the Bereaved People First Strategy, to strengthen the support we can offer to our volunteers and to bereaved people, and so that we work better together to truly become ‘One Cruse’. 

The post holder will provide administrative support to the Hub Manager and the Volunteer & Training Coordinator, as well as working across the Hub within a team of Hub Administrators, who support our local bereavement services.

The closing date for applications is Friday 30th July

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our housing, education, employment and wellbeing & mental health services help people leave homelessness, as well as the one-to-one support, advice and courses we offer for homeless people in 12 areas across England, Scotland and Wales.

Our administration team in Birmingham provide high quality administrative, secretarial and back office support to our frontline services which support people who are homeless or at risk from homelessness. An important part of this when we are in the office is to welcome and greet existing and new clients, respond to questions whilst showing sensitivity and compassion to people who are in emergency housing situations, or rough sleeping.

About the role
To be successful in this role you will have experience of working within an administrative support role, as well as experience providing a high standard of customer service. The post holder will have an understanding of the issues faced by homeless people, with the ability to deal with challenging situations and individuals with a range of needs, in order to reach a positive resolution through a calm and confident approach. 

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building. You will have good organisational skills with an ability to deal effectively with conflicting priorities, and a good working knowledge of Microsoft Office (Word/Outlook/Excel). 

During the current pandemic duties may change in line with Covid secure delivery of services, but this role is building based. Flexibility and adaptability is necessary during these times as some working from home may be necessary.

This position is a 12-month FTC

About you
To be successful in this role you will have experience of working in a busy environment and providing a high standard of customer service. The post holder will have excellent interpersonal skills, an understanding of the issues faced by homeless people and socially excluded groups, as well as the ability to deal with challenging situations and individuals with a range of needs.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload and conflicting priorities.

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5% 
•  25 days’ annual leave which increases with service to 28 days 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness. 

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 28th July 2021 (at 23:59)
Please be aware that the applications will close early if we reach a satisfactory level of applicants.
 
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website. 
 
 Registered Charity Numbers: E&W1082947, SC040094

This is a seven-month initiative in the first instance with possible extension (secondment will be considered) .

Barnardo's will work in partnership with Birmingham and Solihull Clinical Commissioning Group (CCG) to deliver a dynamic local service to support children and young people 0-25 years with a particular focus on 14-25 living with a learning disability , autism or both with the most complex needs who are inpatients or at risk of being admitted to hospital.

Keyworker support will also be extended to the most vulnerable children with a learning disability and/or autism, including those who face multiple vulnerabilities such as looked after and adopted children, and children and young people in transition between services.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification , Job Description and Additional Information document (if applicable) . This should be done with an understanding of the context of the service described

Central England Law Centre is the UK’s largest Law Centre, with a national reputation for innovation and excellence in its legal practice. We are a charity that provides free specialist legal advice to people in Coventry and Birmingham who are most in need. We advocate for people, challenge unfair decisions, take cases to the highest courts and work in partnerships with other support services. We work tirelessly to fulfil our vision of a society where people’s rights are upheld, their needs met, and in which everybody can thrive.

At the heart of its approach is total commitment to services that address all the interconnected problems people face in their everyday lives. Poverty lies at the core of these issues. We need to build a stronger response that reaches those who are least likely to know that they have legal rights.

This is a fantastic opportunity to play an essential role in a friendly organisation that is trying to make a difference to the lives of people in our communities who are most vulnerable. You will play a significant role across the organisation, including taking responsibility for the efficient and effective use of IT and providing support to staff and volunteers in the effective use of key law centre systems (Office 365 inc SharePoint and legal case management system) and key administrative processes. You will also be responsible for collating and sharing the best practice for effective operation of law centre and team activities, maintaining and developing our internal training and learning resources, managing key equipment and coordinating the relationships with our IT and digital partners.

The Law Centre is in the heart of the City and a 5-minute walk from the railway station. Our terms and conditions include a 37-hour week, 28 days holiday (rising to 35 days after 5 years service) plus 8 statutory days, and pension scheme membership.

Salary

Up to £25,540 depending on experience
Closing date: 10am - 9th August 2021
Interviews: 12th August 2021

We strive to be an Equal Opportunities employer.

As a Disability Confident Committed Employer, we have committed to
ensure our recruitment process is inclusive and accessible, offering an
interview to disabled people who meet the minimum criteria for the
job.

CLCC Ltd is a counselling centre in the heart of Birmingham. For over 50 years we have been dedicated to providing a low cost first class counselling service for adults from Birmingham and the surrounding area. We are now seeking a Receptionist & Administration Assistant to help us deliver our service.

Job Description

Job Title:  Receptionist & Administration Assistant
Hours per week: 16 hours (variable shift pattern according to needs of service, including evening work up to 20.45 hours)
Rate of Pay: £9.50 per hour (real living wage).
Length Of Contract: 12 Months (with potential to extend - This is because the post is dependent on the financial restraints of a small charity)
Probation Period: 6 months, with a review after 3 months.
Location: Carrs Lane Counselling Centre, Carrs Lane, Birmingham, B4 7SX. In event of a lockdown some remote working may be required.
Line Manager: Counselling Service Manager.
Annual Leave: 5 weeks (25 days) and 8 public/bank holidays pro rata.

Main Duties:

1. Reception:
1.1  Respond appropriately and accurately to telephone, email, and face to face queries.
1.2  Maintain appointment & room bookings diary and ensure messages are relayed to counsellors and clients regarding any appointment cancellations or adjustments.
1.3  Conduct telephone assessment of clients and maintain client waiting lists.
1.4  Meet and greet all visitors / clients to the counselling centre.
1.5  Ensure Client Waiting Area is fit for purpose, and refreshments area clean and tidy and stocked appropriately throughout office hours.
1.6  Ensure counselling rooms have correct seating, an adequate supply of donation envelopes, tissues, and are kept fit for purpose at all times.

2. General Administration
2.1  Ensure all counselling document packs, and other relevant standard documentation are available for issue to counsellors as required, prior to any assessment or counselling session.
2.2  Ensure all Supervision logs are made available for clinical supervisors in advance of the group supervision meeting.
2.3  Assist the Centre Manager in operation of systems and procedures.
2.4  Open non-private post, deliver to the appropriate person and send standard responses when required. Receive and respond to electronic mail in a professional manner.
2.5  Report complaints to the Centre Manager
2.6  Produce and circulate correspondence and documents as requested.
2.7  Photocopying and filing.
2.8  In consultation with the Centre Manager and following written procedure, respond appropriately to requests for client information from outside agencies in accordance with the Data Protection Act and in consultation with Centre Manager.
2.9  Maintain office stationery and equipment
2.10  Maintain notice boards for clients and counsellors
2.11  Monitor housekeeping and security arrangements
2.12  Inform the Centre Manager of any health and safety risks

3. Digital Archive:
3.1  Scan all necessary documentation as directed to ensure the centre’s Digital Archive (including client counselling records, group supervision log scans, appointment diary scans and other centre documentation) is maintained.

4. Day to Day Running of the Counselling Centre
4.1  Assist counsellors to follow administrative procedures correctly.
4.2  Assist trainee, probationary and volunteer counsellors and clinical supervisors with administrative enquiries.
4.3  Inform the Centre Manager of any situations where a counsellor is not complying with the Counselling Centre’s administrative procedures
4.4  Communicate to the Clinical Supervisor and the Centre Manager any issues relevant to a counsellor’s non-attendance at group supervision e.g. illness, sabbatical

5. Management Information
5.1  Monitor and record counsellor/client caseloads, duty commitments, attendance at supervision and continuing professional development (CPD) workshops.
5.2  Record any statistical information that may be required by the Centre Manager.
5.3  Maintain any records necessary for compliance with the British Association of Counsellors and Psychotherapists (BACP) accreditation.
5.4  Inform the Centre Manager when a volunteer or staff member’s Disclosure and Barring Service (DBS) check is due for renewal

6. Finance
6.1  Maintain petty cash float, and present all petty cash claims to Manager for approval before claims are paid.
Maintain up to date record of all petty cash purchases and payments.
6.2  Administer bookings and payments for a room hire operation for private counselling practice in consultation with the Centre Manager.
6.3  Assist the Treasurer to maintain accurate register of HMRC Gift Aid scheme participants and amounts paid and assist in the processing of the annual submission to HMRC.
6.4  Collect monies from remote clients (for example, Assessment Fees and donations/contributions for counselling sessions.).

7. Liaison with Carrs Lane Conference Centre
7.1  Organise room bookings for Counselling Centre activities, as requested by the Centre Manager.
7.2  Maintain record of conference centre room bookings and costings.
7.3  Ensure compliance with Conference Centre security requirements.
7.4  Ensure Counselling Centre Manager is informed about any building work affecting the Counselling Centre

8. CLCC Ltd Standard Entry Training Programme, Advanced Level Entry Programme and
Trainee Placements
8.1  Assist the Centre Manager with answering applicant queries and sending out documentation.
8.2  Assist the Centre Manager with arrangements for the recruitment and selection of trainee placements, including arranging interviews and reference checks.
8.3  Assist the Centre Manager with arranging the delivery of induction training.
8.4  Assist new counsellors with administrative issues

9. Continuing Professional Development
9.1  Support the Centre Manager in co-ordinating continuing professional development workshops, including room hire, refreshments, meeting and greeting the training provider, attendance records, feedback sheets, payments.
9.2  Attend training sessions and undertake training in line with the organisation’s training and development policy.
10. First Aid
10.1  Ensure that the first aid box is readily available and that the stock is up to date.
10.2  Act as First Aid Responder (Training will be provided).

 11. Other
11.1  Please note that there may be some lifting and moving of furniture, boxes, copier paper, water jugs, and other heavy items. When handling any heavy items, the CLCC Ltd Health and Safety Policy must be adhered to.
11.2  Perform any other duties as requested by the Centre Manager commensurate with the level of the post.

Main Tasks and Responsibilities

Under the guidance and supervision of the Mission Office Administrator, the Donation Support Officer will be responsible for the following duties:

1. Process credit and debit card donation payments made to the MSSC and update the customer relationship management database (Donorflex) with details of online and telephone donations received. Respond to donor enquires, as required.
2. Record in the Donorflex database donations received direct to the MSSC bank account, including standing orders and direct debit payments, donations via online fundraising platforms (e.g., CAF Donate), direct bank transfer, MSSC accounts/vouchers, in memory giving and payroll giving. Respond to donor enquiries and report to the Finance Department, as required.
3. Contribute to the maintenance and development of the Mission Office database and other platforms to facilitate fundraising and accurate record keeping for interactions with donors, parishes, organisations, and suppliers.  
4. Assist donors with setting up and updating standing order and direct debit instructions to the MSSC. Respond to donor enquiries, as required.
5. Assist with general administration tasks in support of the smooth running of all fundraising/donation activities. This includes but not limited to support to our Legacy Advisor, maintenance of the legacy module in the Donorflex database, filing and reporting to the Finance Department, as required.
6. Participate in meetings of the Mission Office staff and undertake tasks and duties that arise which will contribute to the effective and efficient operation of the Mission Office.
7. Provide commendable customer care service to the MSSC supporters and maintain long-term relationships.
8. In collaboration with the MSSC Communications Officer, assist in producing inspiring communications to our donors & supporters.
9. Ensure that all fundraising/donation activities are carried out according to the laws in England, Wales & Scotland, and ensure adherence to the existing MSSC policies and procedures.

We have a number of Hub Coordinator vacancies across the Cruse network.  This is a permanent role, joining a dedicated team of Hub staff and volunteers. 

• Hub Volunteer & Training Coordinator - 35 hours - Bristol, Bath, Wiltshire, Dorset, Somerset, Devon and Cornwall - Home and office based
• Hub Volunteer & Training Coordinator - 17.5 hours (Monday - Wednesday) - Craven & Bradford, Kirklees, Leeds, Hull & East Riding, Sheffield, South Humber, York - Home and office based (depending on location)
• Hub Service Delivery Coordinator​ - 35 hours - Birmingham, Wolverhampton & Dudley, Sandwell, Shropshire, South Staffordshire, Coventry & Warwickshire, Herefordshire, Worcestershire & Gloucestershire - Home and office based

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services in line with the Bereaved People First Strategy, to strengthen the support we can offer to our volunteers and to bereaved people, and so that we work better together to truly become ‘One Cruse’. 

The post holder will provide support to the local Branches within the Hub, which support bereaved people, and will line manage the Hub Administrators.  They will also support the Hub Manager (being able to deputise for them on occasion) and will work closely with the current Coordinator. 

Midlands Air Ambulance Charity is responsible providing pre-hospital critical care across the six Midlands counties of: Gloucestershire, Herefordshire, Shropshire, the West Midlands and Worcestershire. The charity also delivers secondary cover to surrounding areas, such as Warwickshire and mid Wales. Our services are provided by operating three air ambulance helicopters and two critical care cars, which serves the growing Midlands population of six million plus people.

We are now seeking a Legacy & In Memory Executive who will be a key member of the Individual Giving & Development Team, in implementing Midlands Air Ambulance Charity’s established fundraising strategy, which aims to build on the £4+ million per year of funds kindly provided to the Charity via gifts in wills and in memory support. As such, strategic and operational focus has a strong emphasis towards the lifetime donor relationship, including the importance of end-of-life supporter wishes.

As a longstanding regional charity, which has recently celebrated 30 years of service, gifts in wills and in memory fundraising are vital income streams for financing our lifesaving pre-hospital emergency service operations.

This role will lead on the development of these income streams, with one in four of our lifesaving missions being funded by gifts in wills, this role will largely focus on legacy administration, but also include responsibilities ranging from supporter stewardship to working with our marketing team with the delivery of awareness campaigns that highlight how people can truly create a lasting legacy, for themselves and/or for in memory of a loved one.

The Legacy and In Memory Executive will be an experienced legacy administrator, ideally with CiCLA qualification. They will lead, develop and deliver our gifts in wills portfolio and In Memory programme. The ideal candidate will have strong experience of working with external suppliers and partner agencies, negotiating costs, managing relationship and driving performance to achieve targets, working to specific financial and non-financial targets.

You will join a friendly and inclusive team which provides support for the charity’s vital life-saving service. Our office hours enable flexible/hybrid working, with 28 days annual leave (including bank holidays), currently under review to increase, Birthday day off,

Following completion of a six-month probationary period, we offer up to 6% employer pension contributions, a health cash plan which covers a wide range of healthcare treatments and life insurance.

How to apply: please send a covering letter outlining experience relevant to the role to Nicole Broadbent HR Manager 

Closing date: 30th July 2021

We are looking for a dynamic Team Coordinator to provide administrative and business support to the Director of Grants and the Director of Strategy & Implementation, and administrative support to their teams. The successful candidate will help us to deliver on our objectives by providing seamless support and delivery. They will:

• Understand the needs of the teams, the context in which they operate, and focus on problem-solving and working with others to meet objectives.
• Help the teams to work effectively, co-ordinating team activities, maintaining relationships (internally and externally) alongside supporting operational excellence.

Do you want a rewarding career where you can really make a difference?

If so, you could be the person we are looking for

Due to securing an exciting new contract, we have created over 100 new opportunities to help us deliver the only service which will support people receiving mental health crisis treatment access Breathing Space for their debts.

We, therefore, have an exciting opportunity for 16 Mental Health and Money Advisers. You will join us on a permanent contact working full time, 35 hours per week. This is a home-based role though you can work from our office in the West Midlands too.  If you are a debt adviser looking for an exciting new step working with people with mental illnesses this could be the role for you. 

Our Mental Health and Money Advice is the single point of entry for the mental health crisis access mechanism of breathing space in England.  Referrals for a mental health crisis are submitted by healthcare professionals and informal carers online.  These are processed by Breathing Space Administrators before being reviewed and submitted by debt advisers. Mental Health and Money Advice will provide remote money advice to people who have had a mental health crisis Breathing Space once they are out of crisis.

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise, Equity and Understanding. If these values resonate with you, we would love to hear from you.

What will you be doing?

• Providing both advice and casework to clients by telephone who are experiencing mental health and money problems. I also provide this service to friends, carers and relatives and professionals involved in supporting these clients.
• Completing the debt advice process with clients by providing advice and casework on a range of debt solutions and strategies.
• Providing advice and casework on welfare benefits including benefit checks and helping with initial claims, mandatory reconsiderations and appeals.
• Providing advice and casework in relation to mental health issues such as accessing treatment and care.
• Reviewing applications for mental health breathing space collated by Breathing Space Administrators and ensure the information is accurate.
• Checking client’s eligibility for a mental health crisis breathing space and where they are eligible, I submit applications.  If a client is not eligible, referring the case back to the Breathing Space Administrator or providing debt advice as appropriate.

Do you have what we are looking for?

• Completed training (caseworker and/or specialist levels) in money advice from MaPS accredited training providers e.g. IMA and Wiser Adviser
• Experience providing money advice (including debt and financial capability) either face to face or via telephone
• Experience of working with vulnerable clients, particularly people affected by mental illness
• Familiar with relevant legislation, regulation and guidance covering welfare benefits as they relate to our client group and money advice
• Wide range of money advice knowledge; budgeting, dealing with priority and non-priority debts, County Court / High Court options, insolvency options.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the chance to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:  

• Salary of £22,407.40 to £25,690.03 per annum  
• Annual increments up to the top of the band
• Contributory pension scheme
• Life assurance and employee assistance programme
• 25 days annual leave rising to 30 days plus bank holidays
• Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
• Eyecare vouchers
• Flexible working  

The safety and wellbeing of our service users and colleagues is our first priority, which is why it is now a condition of employment for anyone joining us that they have either had the recommended Covid-19 vaccine or agree to have it when offered by the NHS. You can find more information on our approach and why we have made this decision in our attached Covid-19 vaccination information document.  This includes information for pregnant women and people from Black, Asian and Minority Ethnic communities. 

Don’t just change jobs, change lives!

The Resourcing Advisor looking after this role is Joanne Maxwell

Just a couple of final things,

 We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

This post is a 12 month fixed-term contract. 

BCLM is an equal opportunities employer and we are particularly keen to hear from applicants from underrepresented groups.

Black Country Living Museum is one of Europe’s most successful open-air museums. Our strategic view is that our success originates from being an independent heritage business, and giving equal weight to our purpose as a museum, charity, and visitor attraction. The Museum is also regularly used for TV and Film locations, and hosts some fantastic seasonal and themed events including our 1940s Weekend and Peaky Blinders Nights. We are currently embarking upon the single largest development in our 40-year history with a multi-million pound investment to take our story into the 1940s, 1950s, and 1960s. 

BCLM is looking for a Corporate Development Manager to seek out, scope, develop and deliver new opportunities for the Museum to work with businesses including commercial sponsorship agreements, in-kind support, charitable donations and the Business Partners scheme.

Working as part of a small Development team, led by the Director of Development, this role will work alongside a Development Manager who focuses on fundraising from trusts and individuals and a Development Coordinator providing administrative support. 

Key responsibilities of this role include: 

• Supporting the £2.75m fundraising campaign for our capital development project BCLM: Forging Ahead focusing on achieving income from businesses. 
• Managing and developing the Business Partner scheme, establishing it as a key source of unrestricted income for the Museum, actively promoting the scheme and working outside the Museum to recruit new Partners.
• Identifying, researching and making approaches to businesses regarding sponsorship. 
• Account managing the Museum’s sponsors, Business Partners and corporate supporters, working with teams across the Museum to successfully deliver agreed benefits.
• Managing an annual programme of events and communications to stakeholders including corporate prospects and existing donors/supporters.
• Being the first point of contact for enquiries regarding venue hire and filming, liaising with the Operations teams to deliver significant bookings. 

This role will suit a creative and adaptable person who has experience of corporate fundraising, conferences or sales in an arts/heritage or cultural environment, or delivering pitches and winning new business contracts.   You will be able to bring the story of the Museum alive, and engage with businesses to create fantastic partnerships that benefit both organisations. 

The role is based in the heart of the Black Country’s regeneration zone, with good road, rail, and, shortly, metro links. We are within good commutable distance from many of the surrounding counties, including Worcestershire and Staffordshire. As well as financial rewards, the museum offers a truly invigorating and kind work environment with a positive attitude to work life balance.

Closing date: Friday 6 August 2021.

Interviews will take place w/c 9 August 2021.

ABOUT THE ROLE

Job Title: Reception & Workspace Supervisor

Salary: £20,000 per annum Job Role Band: B

Working Hours: 37.5 per week

Based at: JERICHO, 196-198 Edward Road, Birmingham, B12 9LX

The primary role of the Reception and Workspace Supervisor is to ensure the smooth day-to-day running of the head office reception and the Jericho Workspace social enterprise whilst training a small team of beneficiaries on JERICHO's social projects.

MAIN DUTIES AND RESPONSIBILITIES

Jericho Reception

• Answering and directing phone calls for JERICHO & workspace tenants
• Greeting visitors & dealing with their enquiries
• Sorting & distributing incoming post
• Photocopying, filing, laminating and other office duties
• Training and supporting a small team of beneficiaries for a wide range of reception and admin duties
• Delivering JERICHO's training manual
• Supporting beneficiaries to ensure they remain engaged and reach their potential
• Supporting beneficiaries with their qualifications
• Liaising with the People Support Team regarding beneficiaries' progress and concerns
• Maintaining health & safety records
• General building housekeeping
• Any other duties deemed necessary by the Line Manager

Jericho Workspace

• Building and maintaining relationships with current and potential Workspace tenants
• Showing potential tenants around the workspace
• Setting up new licence agreements
• Sorting coffee, tea, milk, printers, room bookings, setting up for meetings
• Any other duties deemed necessary by the Line Manager

PERSONAL SPECIFICATION

Values

• Commitment, understanding and living of Jericho’s five values: Respect, Equality, Love, Integrity and Excellence
• An appreciation of the Christian ethos of the organisation

Skills & Experience

• A self-motivated person, with a mature, professional outlook, who can also motivate others
• Evidence of ability and/or experience at helping people grow in confidence and self esteem such that they can achieve their true potential
• Knowledge and experience of supporting and training others
• An ability to prepare one’s own work plan and manage the activities of others
• Experience of managing a reception or administration team
• Good working knowledge of the Microsoft Office suite of programs 

Additional Consideration Will Be Given For The Following

• Evidence of ability and/or experience of working with socially excluded or marginalised people
• A recognised business administration qualification
• Experience of working in a multi-ethnic, multi- faith setting 

TO APPLY

Please apply through our website. You will be asked to fill in an online application form and to submit your CV.

Closing Date: 5pm on Wednesday the 18th August 2021 

Interview Date: Thursday the 26th August 2021 

Supporter Engagement Coordinator

You will join us as a Supporter Engagement Coordinator. The role is varied and exciting, with a core focus on putting the supporter at the heart of everything we do here at Alzheimer’s Society. We support the Regional Engagement team with governance of certain processes that enable them to work effectively and offer the best supporter experience.

Supporter Engagement Coordinator Responsibilities:

The role requires a high level of organisation with multiple supporter channels being the focus of your role daily. We use a central CRM system and additional reporting methods which you will be completing to a high level.

The role is the gateway into the wider Regional Engagement team, triaging all community led supporters from fundraising through to dementia friends and events. We focus on quality, delivering an unrivalled journey for our supporters which we constantly look to improve and develop. The successful candidate will help drive this development through excellence and passion.

Supporter Engagement Coordinator Requirements:

The successful candidate will demonstrate a high level of supporter centric focus and experience, with attention to stewarding our supporters with their specified Fundraising journeys. You will also be confident working remotely, with high emphasis also on working as a team and to set deadlines.

We are looking for a candidate with excellent IT skills including MS Excel, MS Word, MS Outlook and MS PowerPoint as well as experience of managing and working with fundraising database systems (full training provided).

You will have a passion for supporter care and stewardship, the experience to work multiple tasks through your day with an eye for details and accuracy.

The standards are high, the goals are ambitious, but the reward is huge, are you ready?

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Supporter Engagement Coordinator
Location: Home Worker - England and Wales
Contract Type: Fixed Term, 12 months
Hours: Full Time, 35 per week
Salary: £22,814 - £23,735 depending on skills and experience + London allowance of £3,600 if applicable

Closing Date: 28 July 2021
Interview Date: Stage 1 - 11th or 12th August 2021. Stage 2 - 24th or 25th August 2021 (if required).

You may have experience of the following: Fundraising Administrator, Supporter Engagement, Sales Support, Sales Administration, Project Support Project Coordinator, Telemarketing, Fundraising Officer, Fundraising Assistant, Fundraising Executive, Fundraiser, Membership Services, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

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