Location: Flexible with preference North America or at least partial timezone overlap with US Eastern Time. This is a global role working with team-members and partners in multiple countries across multiple timezones. Eligible candidates must be legally authorized to work in the location from which they plan to work. The Sunrise Project will not sponsor applicants for employment visas.

Remuneration: Depending on experience (including unpaid and other experiences) and capacity to take on responsibility, the salary range is £61,000 - £70,000 per year if the candidate is located in the UK. 

Hours: Full-time

Overtime Status: Exempt

Start date: Aug / Sep, 2022

About Us

Driven by a passion to solve the climate crisis, The Sunrise Project U.S. is a team of experienced change-makers with a mission to scale social movements to drive the global transition beyond fossil fuels. With affiliated programs and staff in Australia and Europe, we have developed a unique model of grant making and campaigning that supports networks of organizations to drive powerful change towards our mission.

We have a dynamic and nimble organisational culture. We’re serious about supporting our people to thrive as we tackle the urgent climate challenge.

We believe that a diversity of experiences and perspectives will help us build stronger strategies, teams and movements. We take the broadest possible view of diversity and encourage First Nations people, people of colour, people living outside of cities, people living with disabilities, neurodiverse, and LGBTQIA+ people to apply. We are continually working on becoming a better workplace for everyone. 

About You

You are impact-focused and can work through complexity to identify what is needed to make change happen, and want to roll up your sleeves to make it happen.

You have a track record leading effective campaigns that win real world outcomes, leveraging your strong grasp of politics, policy and strategy, analysis, facilitation, and campaign skills.

You bring a global orientation and well-developed JEDI perspective to the work, to partnerships, and to collaboration. 

You are a collaborative leader and facilitator, and effective listener and communicator that can thoughtfully work towards outcomes with a group.

You build strong relationships with diverse partners and stakeholders, internally and externally, and can have honest and sensitive conversations. 

You are structured and organized and can be responsive when circumstances necessitate quick change.

You are excited to build and grow something new to drive automakers and their supply chain out of fossil fuels.

About The Role

The auto sector is a major source of emissions and as the EV transition accelerates, life-cycle emissions will shift from the tailpipe to the carbon-intensive supply chain, in particular: steel, aluminum, and battery minerals. The Auto Program works on both—the EV transition and the supply chain—and this new role will focus on the latter: ending fossil fuels and inequities in the auto supply chain. 

This role will shape the auto supply chain campaign’s strategy and direction, near- and long-term planning, target prioritization, and execution in close collaboration with partner organizations. It will involve regular listening, facilitation, support, and activation with campaign partners—from activists to researchers, existing and new—in order to create real world change towards shared goals. This role will work in collaboration with the Auto Program Director and colleagues on closely related EV transition priorities, wider Auto program planning, and funder conversations as needed; as well as explore and pursue strategic cross-program opportunities in collaboration with other Sunrise program teams.

We support networks of organizations to work together to achieve outcomes that would not be possible by individual organizations acting alone. We expect all roles at Sunrise to actively support the capacity building of these networks and partner organizations. 

Key Responsibilities

• Lead auto supply chain campaign strategy development, execution, and evolution over time, bringing a global and strategic orientation, and integrated JEDI perspective to the work and partner collaboration;

• Coordinate and facilitate partner organizations—and engage new partners as the campaign progresses—including hosting group calls and direct partner engagement, building and maintaining collaborative relationships, and grantmaking;

• Proactively support partners in the campaign’s development and execution, and bring partners together in important activation moments;

• Coordinate with communications partner (team member or contractor / consultant) on campaign content scoping, planning, and execution, including digital, press, and OOH;

• Work in close partnership with the Auto Program Director and Auto Program colleagues on campaign direction and evolution, OKR tracking, coalition engagement, cross-campaign opportunities (e.g. EV transition priorities), budget and grantmaking, and periodic funder engagement;

• Work in close partnership with Sunrise colleagues on cross-program opportunities, including Finance team priorities and other program areas;

• Contribute to a high performing, collaborative, and sustainable team environment, living and fostering Sunrise’s culture and values.

Required skills and experience

• At least 7 years’ experience in a similar or related role including unpaid, grassroots or lived experience;

• A passion for action on climate change and a commitment to social justice;

• Ability to learn and work through complexity quickly, and a well-developed understanding of corporate power in relation to climate change action (and inaction);

• Demonstrated experience developing and clearly articulating effective strategies to drive change in complex systems;

• Demonstrated experience managing campaign strategy and implementation, preferably at a global level;

• Collaborative mindset and a demonstrated ability to work effectively in alliance with diverse stakeholders;

• Excellent interpersonal communication and group facilitation skills;

• Strong organization and coordination skills and attention to detail;

Desirable Skills and Experience

• Auto and/or auto supply chain knowledge / experience;

• Climate campaigning experience;

• Corporate pressure campaign experience.

Job requirements

We value and recognize experience that has been unpaid, from the grassroots or is lived experience.  If you meet some but not all of the criteria for this position, are unsure, but you’re keen on the role - please get in touch.

• You must have legal work authorization for the country in which you plan to work. The Sunrise Project will not sponsor applicants for employment visas.

• Some travel domestically and internationally  usually with advance notice.

• Employment background checks may be required.

How Sunrise supports its staff:

The Sunrise Project. is committed to creating a workplace that supports our staff to do their best work and develop professionally. We have the following in place to help us achieve that:

• Statutory benefits and entitlements of the country/province in which you are employed.

• Sunrise may provide additional benefits, where in-country entitlements are less than our standard package, where applicable including:

• Five weeks of vacation leave

• Birthday leave (if it’s your birthday, you get a day off)

• Cultural & solidarity leave

• Gifted leave (we close for two weeks at the end of each year)

• Parental leave 

• Employee Assistance Program

• Flexible work policy, including hybrid remote home/office

• Laptop (Mac) and accessories

• Commitment to supporting to your professional development

• Coaching and management support with regular 1:1 meetings

• Performance reviews and feedback to support you and the team to reflect and grow

• A co-developed initial 3 month work plan to ensure you have clarity on your role and responsibilities

At Cycling UK, we imagine a country where everyone is able to cycle. Where the streets are free of congestion and the air is clean to breathe. 

As the UK’s cycling charity, we inspire more people to ride, making our streets safer for cyclists and opening up traffic free routes to reach our vision of millions more people cycling across the UK. 

The Scotland Cycle Repair Scheme is a fantastic initiative which works with organisations across Scotland to enable those most in need to access a cycle repair. The project supports more adults and children to either continue or return to cycling, especially those least able to afford cycle repairs, an outcome which will further our vision to get a million more people cycling!

This is an exciting opportunity for a highly organised individual with strong attention to detail, and robust IT skills to enable success for this high-profile programme across Scotland. We need an excellent team worker with strong communication skills to work collaboratively with our managers and head of development Scotland to deliver this project successfully.

We are seeking proactive candidates with good knowledge and experience of Microsoft excel and who have the ability to manage large data sets comfortably.

Tell us why you are the person to drive success in this role.

We need someone Wales based, willing to work on their own initiative, who can be flexible to our needs and is an experienced administrator.

Day to day tasks will include fielding emails, maintaining external communications channels, minute taking, filing and some simple bookkeeping.

Thank you for your interest in joining the team at the Community Transport Association (CTA). Community transport supports people to live independently, participate in their communities and access local services and amenities.

Community transport operators have a great story to tell and it's CTA’s job to help them tell it and to support them to develop excellent services that can transform lives and communities. We champion, connect, support and grow a thriving community transport movement across all parts of the UK. Our work across the UK is integral to this. We have around 1,200 members and many other stakeholders that all help to provide accessible and inclusive transport solutions in their community.

CTA is funded by the Department for Transport and the devolved Governments in Scotland, Wales and Northern Ireland to provide leadership and support community transport operators and other charities and community groups that organise transport for their service users to help them participate in the activities they lead.

CTA has recently received 12 months funding from the Department for Transport to deliver an innovative "Tackling Loneliness through Community Transport Project." Described as a life line by people who are socially isolated, community transport helps people maintain contact with friends, family, and their wider community and it plays a vital role in enabling social inclusion, access, mobility and choice. Our programme, along with funding and testing the effectiveness of a range of pilot transport interventions will also support a Peer Network for cross-fertilization of ideas and co-create resources for a Knowledge Building virtual hub all aimed at tackling loneliness through community transport.

The Tackling Loneliness Administrator will provide the programme administration for the project, this will involve working closely with the Tackling Loneliness Coordinator to coordinate the data collection methods for all elements of the programme, ensure effective communication with the funded Community Transport operators and practical and organisational support for the peer network and knowledge hub. If you like the sound of this challenge and have the credentials and self-confidence to rise to it, then we’d love to hear from you.

Purpose of the Job

The Office Administrator provides administrative/operations support and office cover under the direction of the Ops and Comms Manager and CEO.

The normal place of work is The Green House Bristol, with a specific need to operate from the office on Fridays.

Duties and responsibilities

Main areas of responsibility:

HR

1. Updating and maintaining our online HR database (Bright HR) and paper files.
2. Assisting the Ops and Comms Manager with administration around staff holiday, sickness and employment.  
3. Assisting with recruitment and induction admin for new staff.
4. Managing DBS checks for staff and helping to organise staff training.
5. Assisting Ops and Comms Manager with staff meetings, wellbeing and events.

Finance

1. Managing the on-site petty cash box and logbook.
2. Assisting with financial administration, including weekly and monthly invoice processing, purchases, staff and client expenses, expenditure logs, managing finance files and checking the accounts email inbox.
3. Liaising with our accountants to support their work and provide any finance records needed.

Secondary areas of responsibility

IT

Providing basic level IT support for staff if needed, and liaising with our external technical support company.

Facilities

Assisting the Facilities Office Administrator if needed.

Adhoc Office Administration

Assisting with adhoc office administration tasks, such as filing, printing, photocopying and helping to maintain the work spaces. There will also be an element of reception cover, including sometimes answering the door to visitors.

General Responsibilities

• Ensure that all work is carried out in line with Health and Safety and other policies outlined in The Green House Bristol’s Employee Handbook.
• To contribute to the ongoing development of the organisation by helping to improve systems and procedures.
• Work with the team to facilitate effective communication across the organisation.
• To undertake other duties as required in keeping with the aims of this post.
• Assisting with basic house-keeping requirements.

To work within the values of The Green House

This role is situated within the Phoenix Project, which delivers domestic abuse support across Wiltshire and sexual violence support across Wiltshire and Swindon.

Working within the Early Interventions Team, which acts as our “front door” to the service, you will:

• Log referrals onto our case management database.
• Respond to email correspondence, helping to manage a busy inbox.
• Flag risk concerns to the Early Interventions Team Manager.
• Support with maintaining clear spreadsheets to monitor waiting lists.

Exeter Community Initiatives is looking for a conscientious and pro-active Lead Administrator to act as the main point of contact for their project Exeter Connect - a city-wide Voluntary & Community Sector Support Service. This is an exciting, varied and responsible role, in which the right candidate will support systems and processes for collection, collation and input of data, supporting the manager to ensure an efficient and high quality service is delivered by the team.

It is essential that candidates have good working knowledge of Microsoft applications, particularly Excel and experience of using business analytics and CRM systems is desirable.

We are offering the possibility for remote working although in-person attendance will be required at times.

Responsibilities 

• Act as the lead administrative point of contact for all VCS project work, associated staff and volunteers 

• Lead on the development and implementation of administrative processes to ensure the efficiency and quality of the service delivered by the team

• Maintain up to date databases and performance logs 

• Prepare reports on behalf of ECI community projects and partner organisations 

• Administrate marketing, PR and communications including producing marketing materials, preparing and sending regular communication and website maintenance

• Organise and support training and other events

• Any other duties that arise as the service develops

Project Administrator

Salary: £19,305 - £21,000 (pro rata). 
Working hours: Full time (37.5 hours per week). However, we can be flexible (upon discussion for the right candidate).
Working days: Monday – Friday. 
Contract: Permanent. 
Deadline for applications: Tuesday 7th June 2022 at 5 pm. 

About us:

At Life Cycle UK, we believe that cycling is the key to helping people feel happier, healthier and more connected with their community.

Our work is underpinned by our belief that cycling is an inherently simple, safe and accessible activity. We work to remove the barriers to accessing this low-cost, ‘green’ and healthy form of transport by giving people of all ages and backgrounds the skills and confidence to cycle safely.

Since 1999, we’ve been guided by our mission to transform lives and the environment. We are based in Bristol, but over time our projects have spread across the West of England and Derbyshire.

We are at an exciting time in our charity's growth and development. We are now looking for a friendly and empathetic Administrator to join our Inclusive Cycling team and help more people gain access to cycling!

Job description:

As an Administrator for our Inclusive Cycling team, you will be the first point of contact for all enquiries – connecting a diverse range of individuals with projects that best suit their needs.

You will assist with arranging cycling activities such as tandem rides for visually impaired people, and buddy rides for those who lack confidence in their abilities - making existing and potential service users feel welcomed, supported and empowered throughout their journey with us. 

Having excellent organisational skills, you will keep our database up to date by capturing records of our events. As part of the Inclusive Cycling team, your role will be fundamental in helping us report to our funders so that we can continue supporting individuals through our projects. 

Benefits: 

• Salary of £19,305 – £21,000 per annum, pro-rata. 
• Pension scheme (5% of salary). 
• 31 days holiday per annum (pro-rata). 
• Company sick pay. 
• Training and CPD to help you grow and develop. 
• Staff discounts on refurbished bikes.
• Cycle to work scheme and Techscheme. 
• Free cycle training and an annual bike check-up.
• Discounted Endura cycle clothing.

Key responsibilities: 

• Be the first point of contact for all enquiries (phone, email, online, social media), booking requests, queries, amendments and cancellations for our Inclusive Cycling Projects. 
• Organise activities and events, booking venues, freelancers and volunteers as required.
• Liaise with service users, freelancers and volunteers to troubleshoot any issues.
• Use our database and internal IT systems for accurate record keeping.
• Help staff, freelancers and volunteers with information requests, reporting and use of our systems.
• Ensure your team maintains data security, data hygiene and GDPR compliance.
• Provide invoicing and financial information to the Finance team.
• Schedule the maintenance of our small fleet of loan bikes.
• Order tools, equipment and replacement parts.
• Arrange for bikes and equipment to be moved from venue to venue, as required.
• Book meetings, meeting rooms, order office supplies (etc.) to help with the smooth running of the workplace.
• Work flexibly across all Inclusive Cycling activities as required.
• Any other general administration tasks, as necessary.

Person specification: 

Essential: 

• Minimum 1 year’s administration/office assistant/customer service experience. 
• Excellent customer service skills, including a clear and friendly telephone manner. 
• Confident communicator (spoken and written). 
• Good attention to detail. 
• Proactive and highly organised. 
• The ability to stay calm and organised under pressure. 
• Reliable and punctual. 
• A good level of numeracy. 
• Excellent knowledge of Microsoft Office (Word, Excel, Outlook) and office management applications. 
• Ability and willingness to learn confident use of databases and different software types. 
• Friendly, compassionate and approachable, able to relate to people from all walks of life. 
• Committed to equality, diversity and accessibility. 
• Committed to continuous professional development and learning. 

Desirable: 

• Experience in creating and updating records and databases with personnel, financial or other data. 
• Basic knowledge of GDPR and cybersecurity.
• Basic, day-to-day website maintenance experience. 
• Basic social media skills. 
• Knowledge of cycling issues and their relevance to environmental, health, transport and social inclusion agendas. 

Note: This job description is for guidance only. You will be expected to undertake activities as required in order to help the charity develop and increase its social impact. 

Deadline: Tuesday 7th June 2022 at 5 pm. 

Interviews: Friday 10th June 2022.

We will hold interviews at: The CREATE Centre, Smeaton Road, Bristol, BS1 6XN. Remote interviews can also be offered.

Start date: We are looking to have a candidate in post as soon as possible.  
 

Context
We provide direct support to people and families affected by meningitis and are looking for someone who can assist our team in achieving fundraising plans and targets by giving functional support to our student team and the wider fundraising department as required. In return you will learn about an international charity, its beneficiaries and a range of its activities. You will be working with a lively, friendly and varied team and develop an understanding of charity fundraising techniques.

Purpose
To provide administrative support by:

• Updating and maintaining the charity’s databases with financial and donor information
• Identifying opportunities for improving processes, implementing changes to how we work and documenting and monitoring processes within the fundraising department
• Working on clearly identified and agreed projects to assist in the organisation and running of our student programme

Reports to
The Senior Fundraising Manager will be responsible for your post and will ensure you have been given appropriate responsibilities and tasks. This will include monitoring your performance, ensuring you are well supported, and providing feedback as you progress.

Responsibilities

• Understand our fundraising database and how it is used and to be able to create and maintain records, acting as a key point of contact and support to the rest of the team
• Provide proactive and responsive general day-to-day administrative support to the student fundraising team, seeking ways to maximise the efficiency of the department
• Carry out routine financial administration and monitoring processes within the department
• Manage information from online fundraising platforms used by our donors and supporters
• Enthusiastically seek improvements to the department’s processes so as to bring about long-term improvements to efficiency

Key Tasks

• Manage donor information within our database. Updating event and contact details, communications and donation information
• Manage/Oversee new online fundraising pages, set up and amend donor information, before passing to relevant fundraiser/membership team
• Produce regular reports, especially in relation to financial record keeping
• Answer calls and monitor inboxes to deal with enquiries and requests for information
• Support the promotion and recruitment of student challenge events both via email, social media and via the telephone
• Manage the email client software, keeping the contact information up to date and managing the automated email journeys.
• Support participants with their fundraising plans and activities when necessary
• Support in the application, administration and monitoring of fundraising opportunities provided by MRF primarily to the student fundraisers including street collections and the student raffle
• Provide general administration support for the student fundraising team
• Undertake other duties as reasonably requested

General, personal & developmental

• Maintain required records of supporter relationships
• Support all colleagues and communicate your work and needs openly and effectively.
• Establish efficient and effective working relationships and communication with internal and external stakeholders
• Take responsibility for own development and training needs, in consultation with line manager.

About the Role

As a Team Administrator in Health and Volunteering Operations, you will provide invaluable administrative support to the Leadership Team in a diverse range of settings. From meeting note taking to support the delivery of projects, you will enjoy a varied and busy portfolio of work which will often require working on your own initiative to see things through to delivery. Your role will be pivotal in ensuring the leadership team are well supported and their time is utilised effectively. You’ll be a self-starter and capable of working under pressure with multiple tasks on the go.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

To be successful in the role you will have previous experience working in an administrative position with both customers and clients. You will be comfortable using Microsoft applications and have the ability to handle queries from both employees and volunteers.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

• Competitive salary & pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date: 07/06/2022

Application Review Date: 28/05/2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

Aid Box Community is a small, dynamic refugee charity whose staff team is supported by an amazing pool of volunteers and donors. We are looking for am experiencedAdministrator who will be responsible for efficient and effective administration of the charity.

Aid Box Community provides support, supplies and sanctuary to refugees and people seeking asylum in Bristol. Our Welcome Hub is a safe space where people can come to be part of our community, for a chat and a cuppa, signposting to our partner services or just to escape isolation and build friendships. We also have a Free Shop where we provide a choice of free, quality items donated by the public - from clothing, toiletries household toys, to electrical items. We run a Connections program connecting people for friendship and run both Women’s and Men’s Activity Groups. All with loads of Love and Hope. 

The Charity Administrator will be responsible for documentation relating to HR and governance and ensure appropriate staffing practices are maintained. They will formally report to the Directors and liaise regularly with the Board Treasurer.

Key responsibilities:   

• Charity administration  

• Manage charity calendar    

• HR support 

• Support with Governance, Risk Management, GDPR 

• Oversee Statutory Responsibilities and Health & Safety 

• Secretary to the Board of Trustees 

Charity Administration: Manage charity calendar; develop and maintain all key documentation for the charity including policies, contracts, risk assessments etc; create and maintain filing and other office systems; ensure that office systems are reviewed and kept up to date; monitor welcome email address and respond or forward as appropriate. 

HR: Manage contracts; provide focal point for team questions and managing all day-to-day HR issues; liaise with Director HR lead; organize staff manual policies awareness and organise training sessions for team and trustees; regular review and update of HR policies; assist with recruitment and onboarding new volunteers and staff. 

Governance/Risk Management: Staff manual review, organise policies awareness and training for team; organise training as needed for trustees; support the Director in their safeguarding role; uphold and implement GDPR compliance; support with regular review and update of governance and risk management process.  

Charity statutory responsibilities and Health and Safety:  support the directors in ensuring charity legal, statutory and regulatory compliance including filing returns to charity commission etc; ensure Directors and Trustees have all up to date documentation and reminders of all statutory and other Charity Commission guidance; organise training sessions as required 

Secretary to the Board: liaise with the Chair, prepare meeting papers and take minutes at trustee meetings and other meetings (max 15 a year, some of which are evenings); uphold all formal Company Secretary duties with the Charity Commission.  

Experience, qualifications, and requirements 

This role requires great attention to detail and excellent organisational skills and requires experience working as a PA or Administrator.

Applicants must be adept at using Microsoft Teams, Outlook and Excel.

We are looking for candidates with a passion for supporting, and/or lived experience of, the challenges faced by asylum seekers and refugees in the UK.

You must  

• Have a high level of attention to detail

• Be highly organised and self-motivated 

• Have a minimum of 2 years' experience as an administrator or PA 

• Be willing to learn and be adaptable to the changing needs of a small, dynamic charity

• Be an open and honest team player who is passionate about what we do and the impact we make

• Be able to work effectively from home and a busy office

• Be able to access Bristol as required

You would ideally have  

• Charity Experience 

What we do for you  

Role with purpose – Your work will be changing the lives of the most vulnerable people in our society. 

High energy, high impact environment – The nature of the work means that we are always ready to respond to crisis, meaning that no two days are the same but the work we do has a direct impact on the people we work with, and this gives back a huge level of job satisfaction.

Application process  

To apply for this position, we would like to see an up-to-date CV, a supporting letter of no more than 500 words with some information about you and why you think you would be right for this role. 

If you are successful, we plan to interview on Thursday 16th June so please be available on this day or let us know if this will be a problem.

Registered Charity Number 1172697 

Do you have excellent organisation and administration skills, with experience of managing a varied workload across a busy department? Are you a proactive person with excellent communication skills and strong IT literacy? Would you like the opportunity to make a difference to the lives of people living with cancer?  If so, this role might be for you.

Job Title: Services Administration and Support
Job Ref: SAS390
Hours: 20 hours per week to be worked across 4/5 days per week
Salary: £22,000 pro-rata, per annum
Contract: Part-time, permanent
Location: There is flexibility within this role to work from home alongside a willingness to attend the Penny Brohn National Centre situated on the outskirts of Bristol on a regular basis
Benefits: 30 days holiday per year pro-rata + bank holidays pro-rata

For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

The successful candidate will coordinate all aspects of administration and support to the services programme and team across a wide range of activities. This will include our online group programme, personal consultations and 1:1 client appointments, as well as in-person services. They will work closely with the Client Support team and Services Project Manager, and act as a key contact for the Marketing team, providing information and updates for the Penny Brohn website, weekly client newsletters and other social media platforms.

The post-holder will provide general support to the Services team by managing holiday charts, calendars and work patterns alongside coordinating team meetings, student placements and client survey insight groups.

This is a busy and varied role that will suit someone who is flexible and embraces change. Candidates will have previous administration and/or office support experience and be highly organised with the ability to manage multiple tasks, priorities and deadlines. Excellent listening, interpersonal and communication skills are essential as well as being self-motivated and able to work on your own initiative and as part of a team. 

Our ideal candidate will also have an interest in an integrative approach to cancer care and be committed to providing support that is accessible to all.

This role is offered for 20 hours per week on a permanent basis. There is some flexibility with regards to location and homeworking, but it will require working from the Penny Brohn UK National Centre in Pill, near Bristol most weeks. Work patterns can be discussed at interview stage.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

Closing date: Monday 6 June at 9.00am
Interview: Monday 13 and Tuesday 14 June at the Penny Brohn National Centre in Pill
Start date: Appointment to commence as soon as possible

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

No agencies please.

A fantastic opportunity has arisen for a full time Casework Administrator to cover the Overseas region at SSAFA, the Armed Forces charity.

You will be part of the overseas regional office team and will be responsible for providing specialist administrative support, working closely with SSAFA branch volunteers in order to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.  This will include supporting volunteer network including our highly trained caseworkers.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA and will influence the processes and procedures within the new office, working closely with the Regional Operations Support Manager.

The post is home-based, with occasional national and overseas travel.

About the team

In this new role, and with guidance from the Regional Operations Support Manager, you will be working closely with volunteers from the 4 SSAFA overseas branches, supporting them to administer casework for SSAFA beneficiaries.

About you

To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of planning and managing their own workload, with minimal supervision. It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Job Description

Title: Administration Assistant

Reports to:  Administration and Services Lead

Based at: Home Worker – But able to travel locally or further for General meetings as required

Job Purpose: To provide direct support to all areas of the Charity Group and Patients

Key Responsibilities:

• Provide support within the Charity Group (UK & USA), tasks to include yet not limited to updating database with varying records, spreadsheet upkeep, placing orders and running reports
• Assist with Patient enquiries & Communications via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity
• As required attend physical meetings to provide support such as World Heart Rhythm Week, Global AF Aware Week and Heart Rhythm Congress and any Patient support groups
• Using the central database to record all correspondence, ensuring permission is gained to follow GDPR.

• Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums.

Person specification:

• Educated to GCSE level
• Excellent verbal and written communication skills
• Competent in Microsoft Word and Excel
• Excellent organisational skills, with the ability to prioritise and manage own workload.
• Can undertake a wide variety of tasks and multi-task with ease.
• Ability to work on own initiative.
• Good attention to detail and accuracy
• Can work flexibly, and as part of a team.
• Professional & methodical and thorough approach to work
• Friendly and polite.
• Full clean driving license