At Ronald McDonald House Charities UK we build and run Houses that provide a ‘home away from home’ for families who have a sick child in hospital.

We are recruiting for a House Manager at our Ronald McDonald House situated in the grounds of University Hospital, Cardiff. This is a permanent position for the right candidate who is self-motivated, enjoys working as part of a team and will share our vision of wanting to keep families close to their sick child.  You will lead the House team to ensure that the highest standards of family-centred care is delivered to all families and will set clear expectations for standards of work for the team and their development.

You will be a proactive and positive individual with excellent organisational and interpersonal skills with the welfare and wellbeing of the families and staff at the forefront of all your work.

Reporting in to the Regional Operations Manager, you will strive to create a safe and welcoming environment for our families to stay in during difficult times. The role is diverse and duties include management of the day-to-day duties associated with communal living, ensuring the premises are well-maintained, supervising employees, volunteers and other visitors. Managing office tasks and all administrative matters including computerised and manual systems and keeping up-to-date with matters of governance and compliance. 

This is a great opportunity for someone with operations experience and line management experience or ready for the next challenge in his or her career.

The Candidate Pack will provide you with more information about the role, salary and employee benefits.

Project Officer

£26,789 pro rata, £16,073 per annum (0.6 FTE – 21 hours per week)

Contract until March 2023

Location: Cardiff (Office based). Home working will be considered

Carers Trust Wales is part of Carers Trust, a major charity for, with and about carers. We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

With locally based Network Partners we are able to support carers in their homes through the provision of replacement care, and in the community with information, advice, emotional support, hands on practical help and access to much needed breaks.

We are currently looking for a Project Officer to support the Carers Trust Wales team to deliver against 3 key projects:

• Supporting health and social care professionals to be better able to identify and support carers
• Working to improve awareness of and support for older carers
• Supporting the development and roll out of a National Young Carers ID Card Scheme.

This role will be responsible for working with a range of stakeholders to ensure the successful delivery of these projects.

This is a great opportunity for an organised and creative person interested in joining a vibrant organisation and very successful team. 

Closing date for applications is 12pm on 2nd September 2020 with interviews 15 September 2020.

Carers Trust is committed to valuing diversity.  

Carers Trust has a number of measures in place to support the carers in its employment including carers leave.

Location: Office based in Cardiff or home based

Hours: part-time, 21 hours per week

Salary: £28,000 - pro rata if applicable

Home Working Allowance: £390pa

Contract type: Permanent

Summary

Do you want to make a tangible difference to the lives of people living with arthritis and other musculoskeletal (MSK) conditions? Are you passionate about supporting and inspiring health care professionals to improve outcomes for people living with the pain and disability of arthritis?

We are looking for an enthusiastic and proactive individual in the role of Professional Engagement Officer to contribute to the development of our unique Welsh Government funded project CWTCH Cymru (Communities with Touchpoints Can Help) to strengthen our community focus and ensure no one faces arthritis alone.

This new, exciting position is for someone who has excellent communication skills and experience of developing and delivering impactful educational activities to a professional audience. You will be joining a growing team who are passionate about providing high quality services to people with arthritis across Wales. Versus Arthritis wants to involve people at scale, increase the recognition of arthritis and maximise our impact for people with arthritis. We have ambitious plans for growth in Wales and this is an exciting opportunity to make your mark in a dynamic evolving charity and make a positive impact on the lives of people with arthritis across Wales.

About the role

As part of the CWTCH Cymru delivery team the Professional Engagement officer will contribute to the development of our professional engagement and education portfolio, which supports Versus Arthritis professional 'alumni' members to access training and development opportunities to support best practice. This includes extending the reach of our e-learning package 'Core skills in musculoskeletal care' aimed at GPs and other healthcare professionals and developed in partnership with The Royal College of General Practitioners (RCGP).

You will help to build our professional 'alumni' network to provide professionals with access to good practice, regular information and research updates and support from a peer community. You will scope out opportunities to reach priority professional groups, including those in primary care, physiotherapists and other professionals, and contribute to shaping insight activities to help inform our engagement and education work with these audiences.

You will engage with a range of health and social care education providers, healthcare providers, professional bodies, and other third sector organisations to identify opportunities for partnership working, sharing of best practice and innovation and promotion/development of our services. Working closely and collaboratively with colleagues across the charity is essential to help ensure that our work is integrated and the opportunities for cross-team working maximised.

Key requirements

• Experience in working with health and social care education providers, professional bodies, and other third sector organisations to arrange and deliver training and development opportunities.
• Experience in contributing to delivery of innovative engagement activities with a range of audiences.
• Experience in project management, including applying evaluation and impact measures, budget management, problem solving and the ability to manage several ongoing tasks, prioritise and deliver to agreed timescales and quality.
• Excellent communicator with the ability to collaborate with both internal and external stakeholders, including direction of external consultants and delivery partners/suppliers.
• Experience in data management and use of CRM systems to maintain accurate data records of stakeholders and helping to develop the customer journey.

How to apply

1. Complete the application form, clearly demonstrating how you meet the key requirements and competencies set out in the job description. Get the application form

Email your completed application by midnight on 16^th August 2020

Interviews

Interview expected: 26^th August 2020

About us

Arthritis causes pain, fatigue and isolation for 17.8 million people in the UK every single day. It can impact on the ability to work, our relationships and take away our independence. We don't accept this.

We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We're reaching out to everybody with the information and support they need, funding vital research and changing the way society sees arthritis. Together we'll keep running, researching, in?uencing, volunteering, advising, chatting, baking, listening. We won't stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis.

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Happy to Talk Flexible Working

Promoting Equality in the workplace

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156

Services Welfare Officer
Based at one of the military bases within the UK (relocating to a new site every two years)
£24,159.72 per annum

Royal Voluntary Service is an innovative charity providing vital support the Armed Forces. We are now looking for a number of Services Welfare Officers to join our WRVS Services Welfare team.

Services Welfare Officers provide welfare support to both newly recruited service personnel and unaccompanied service personnel at military bases within the UK and overseas.

We are looking for applicants with broad experience in working with young adults and more experienced service personnel in a welfare setting, which might include youth and community work, social work, education or healthcare.

You will provide an independent, confidential and sensitive welfare service, supporting service personnel on a one-to-one basis, helping them find solutions to personal and practical issues, or using your judgement to signpost them to other support agencies where appropriate. In addition, you will manage a WRVS facility.

Living in mess accommodation, you will be based in the UK with the opportunity to be considered to work abroad at a later stage.

If you are interested in this position, you will need:

- Experience of working with young or vulnerable adults
- Previous experience of effective networking with other agencies
- A track record of working effectively within a team
- To be prepared to live in the one person accommodation provided
- A full driving licence
- A valid UK passport

You will also need:

- To demonstrate flexibility to relocate at short notice, be self-motivated and approachable
- To demonstrate proven excellent written and verbal communication skills
- To possess time-management, planning and prioritisation abilities

A relevant qualification in an area such as youth work, social work, teaching or similar, would be beneficial to your application.

This is a full-time role, working 36 hours per week over 6 days. The successful candidate must have the flexibility to work evenings, weekends and bank holidays and react to emergency situations which may involve working outside the normal shift pattern.

Embracing the military culture is critical whilst upholding the WRVS corporate identity, values and sense of independence.

These posts are subject to an enhanced DBS check and further security checks via the Defence Vetting Agency.

Closing date for receipt of applications: 7th August 2020

Interviews will take place in London the week commencing 24th August 2020.

Due to the high volume of applications anticipated, we are unable to provide individual feedback to unsuccessful applicants.

RVS is an organisation which is inclusive and values difference.

Registered charity number: 1015988

To apply for the role of Services Welfare Officer, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Services Support Officer, Welfare Support Officer, Welfare Support Co-ordinator, Welfare Officer, Welfare Information Officer, Welfare Advisor, or Youth Worker.

The people and culture directorate is central to the work of The Fostering Network. It is responsible for a large and varied work agenda, all of which fall within the overriding organisational objective to have ‘a high performing and engaged workforce’. 

We are looking for an experienced generalist and a chartered member of the CIPD who can hit the ground running and work in partnership with the organisation to drive and support initiatives and programmes. You must have up to date knowledge of UK employment law regulations, HR policies and best practice, excellent interpersonal skills and the ability to work independently. 

Customer centricity is at the heart of who we are and if you are looking for a new, exciting and challenging job where you can deliver high value-added service to a changing and fast-moving charity then we want to hear from you.

Please email your CV and personal statement to our recruitment email. Please mention the title of the role you are applying for in the Subject of your email. 

Your personal statement will be assessed against the person specification attached to the job description, which lists all the essential requirements of the post. You should address each point of the person specification separately, giving details and examples of how your knowledge, experience, skills, abilities and achievements meet each of the specified areas.

The Fostering Network encourages applications from candidates with personal experience in foster care.

We also encourage applications from all backgrounds especially those with a BAME background which are underrepresented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

Additionally, we consider family-friendly flexible working arrangements within the role descriptions.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community. We particularly welcome applications from individuals with experience of foster care either through being fostered or from a family who fosters/ed.

The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.

Hours: 22.5 (3 days) per week. Specific days to be confirmed.
Location: East of the UK (this includes North East London, into broader regions of East Anglia. This role may suit someone living in or close to Postcodes NR, IP, CB, CO, CM, SS and North East London).
Interviews: Initial interviews on 24th September. Final interviews on 1st October.

TLG Volunteer Programmes are available for churches who have a heart for the struggling children and families in their communities. For Early Intervention (EI), we train, equip and support volunteers to coach children for an hour a week in school. For Make Lunch (ML), we train and support volunteers to provide nutritious meals and activities during the school holidays.

The TLG Regional Leader role offers a unique opportunity to manage a cluster of EI Centres and ML clubs within the Eastern areas of the UK (including North East London, into broader regions of East Anglia). The ideal candidate will be a very organised, strong relationship builder with a vibrant Christian faith.

This key role involves training, leading and supporting new and established TLG EI and ML Programmes, working mainly with the Volunteer Coordinators who are leading their team of volunteers. The Regional Leader will be required to support progress against set key performance indicators to ensure the best possible support is given for thriving programmes.

TLG is committed to safeguarding and promoting the welfare of children, young people and their families and expects all staff including volunteers to share this commitment. The successful applicant will be required to undertake an enhanced DBS check. The role will require you to travel. You will also be expected to attend events & meetings during the year as required along with visits to National Support.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Research Assistant - Clean Seas and Wales Programmes

Contract: Permanent, full time 
Salary: £20,200 - £24,000 dependent on experience 
Location: Cardiff (initially home based) 
Closing: Noon on 17th August 2020 (MCS reserves the right to close earlier if sufficient applications are received)
Interviews: 26th August 2020 (initial interview), 15th September 2020 (second interview)

The Marine Conservation Society fights for the future of our ocean through people-powered action – with science on our side. We defend habitats and species, with communities, businesses and governments. Together, we work towards a cleaner, better-protected, healthier ocean. For seas full of life, where nature flourishes and people thrive. 

We have ambitious plans to drive political, cultural and social change and as we EU-exit – it is vital that MCS is able to support work in Wales and across the whole of the UK’s clean seas programme.

We are looking for a talented individual who has a strong background in understanding policy and advocacy in Wales, and is interested in supporting broader work on pollution across the whole of the UK. You need to be able to work independently and in a dynamic, changing environment and eager to apply your skills to marine conservation.

Key Skills

- Extensive understanding of the marine environment, ideally including but not limited to policy and conservation
- Able to independently undertake research and present a critical analysis, e.g. from datasets or via desktop research
- Experience in GIS mapping, including using Arc GIS and the presentation of geographical data
- Able to work in a variety of settings (home and office) with minimal supervision – track record of working on own initiative and practical problem solving
- A fluent Welsh speaker would be advantageous
- A personal style in line with MCS’s values: passionate; creative; collaborative; approachable; determined

How to Apply

Select the apply button shown to download the information pack, which includes the full job description and the specifics around what we would like to see in your application.

We ask that you start your CV with a 100-word summary of your suitability for this role (but don’t include any academic qualifications). You will also be asked to include a cover letter which tells us why you would like to work with us, and how you meet the role and person specification. We value this element of the application, so make sure you include it.  

We reserve the right to close vacancies before the date stated (without further notice), when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application as soon as possible to have the best chance of being considered.

Notes

MCS is an equal opportunities employer welcoming applications from all sections of the community.

Eligibility to work in the UK is required.

Registered Charity No: 1004005 (England and Wales) SC037480 (Scotland)

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Researcher, Research Associate, Marine Research Assistant, Marine Conservation Research Associate, or Marine Environment Research Assistant.

Would you like to join a service that makes a difference to older people in Wales? The Covid-19 pandemic has resulted in a significant increase in the need for our services and we are recruiting for two Information and Guidance Officers to join the Age Cymru team.

As an Information and Guidance Officer you will provide accurate, impartial and comprehensive information by telephone, email or letter to enquirers who contact Age Cymru Advice.

With full training provided, if successful you will offer support to older people, their carers, friends and families as well as other professionals. You will help service users navigate the sometimes complex welfare benefits system, understand their rights and entitlements, and access the care and support they need

About you

* You will have excellent communication skills both written and verbal, with the ability to provide accurate and friendly information in an empathic way.
* You should be customer focussed and committed to providing a high-quality service.
* You will demonstrate excellent listening skills with the ability to interpret information quickly, and provide a tailored beneficial response.
* You will have good IT skills, specifically Word processing, Excel, internet and email.
* If you are a fluent Welsh language speaker this would be highly beneficial to your application.

What we offer in return

In return we can offer an excellent salary of £19,300, and great benefits including 26 days annual leave + bank holidays, excellent pension life assurance, healthcare cashback plan, season ticket loan, cycle to work scheme, flexible working and much more.

Please ensure you read the job description thoroughly and as part of your application provide a detailed cover letter referencing why you are a suitable candidate for this role.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Citizens Advice provides free, independent and impartial advice and information to help people resolve their problems. Each year our local offices across the country help 2.6 million people with their problems - either through face-to-face or telephone advice, or online. Our amazing data allows us to spot emerging issues quickly, making us uniquely placed to raise awareness of these issues and advocate for solutions.

The Expert Advice Team at Citizens Advice provides subject matter support and expertise to thousands of advisers across England and Wales, and helps to ensure the accuracy of our online content. 

We support the local network of Citizens Advice services and our national online content team in major advice areas such as debt, benefits, housing, employment, immigration, family and consumer law. We do this through one to one consultancy with local advisers, one to many advice and training products and legal assurance of content. We also provide expert support to other functions such as public policy and news.

We are looking for an Employment Expert to work with us from now until 31 March 2021.This expert will provide legal and advice expertise in employment law to Citizens Advice internal teams and to the Citizens Advice network of local offices.  To support the delivery of employment advice across the Citizens Advice network.

The location is flexible with travel to our offices in London, Leeds or Birmingham likely. Hours are flexible from 21.75 to 36.25 hours per week and we are happy to discuss potential part-time and flexible working arrangements with prospective applicants. 

This role is based in a team of high-performing subject matter experts and qualified lawyers. The postholder must have an interest in law and experience of legal research, but a law degree is not a requirement and you don’t need to be a qualified solicitor or barrister. 

Our offices are currently closed due to coronavirus, with employees working from home. We are open to discussion about flexible working, and are willing to consider both full or part time working.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

Department: People

Contract Duration: 6 months

We are looking for 2 People advisors. 

Are you a People Advisor looking for a new challenge with proven experience of advising on Employee Relations matters? Do you love being busy, with no day being the same? Are you great at assessing risk and building relationships with your stakeholders? 

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

In this role you will need to be able to independently and in line with legislation, internal policies and organisational approach advise managers on all matters relating to sickness, capability, conduct and grievance and risk and therefore experience of giving advice on these issues is essential. You will become part of a small team of People Advisors, and there will be many opportunities for sharing knowledge and best practice. Complex and high risk ER cases will be escalated to relevant Business Partners. There may be a requirement and opportunity to get involved in other people related matters, such as payroll, recruitment, production of MI information, and potential to support other project work within the organisation.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.
 
Right now, our Supported Housing service in North Somerset is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting our clients at the heart of everything we do, we recognise they should be involved in decisions that affect their future. That’s why we need a recovery worker to inspire and support them to lead their own recovery. So, whether it’s helping someone to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. You will also liaise regularly with GP surgeries, the local council, charities etc. and promote the service within the community.
 
The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. You will be happy working independently and, as a valued member of our team.
 
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background. 
 
This is a full-time post at 37.5 hours a week. 
 
The postholder will need to be a car driver with access to their own vehicle and hold a full drivers licence.
 
The salary for this post is £18,854.00 per annum with potential earnings of £19,080.00.
 
Closing date: Tuesday 25th August at 11:59pm (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received)
 
Interviews will be taking place on Tuesday 15th September 
 
So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.
 
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

We’re Mind. We’re the leading mental health charity in England and Wales. We’re here to make sure that everyone with a mental health problem has somewhere to turn for advice and support. With the impact of coronavirus and a growing mental health emergency, this is has never been more critical.

We’re looking for up to three trustees to join our Board from December 2020. Trustees are our most senior leaders. They set our strategic direction, make sure we’re using our resources effectively and ensure we’re having the greatest possible impact on society.

We’re looking for dedicated, empathetic and ambitious candidates to help make our mission a reality, and lead us closer towards our ultimate ambition: a society where everyone experiencing a mental health problem gets both support and respect.

As a trustee you will:

• think strategically and creatively
• lead the organisation towards fully achieving its commitment to a society where everyone experiencing a mental health problem gets support and respect.
• scrutinise the impact we’re having
• communicate clearly and sensitively in large group discussions
• use independent judgement to make decisions on behalf of the organisation
• be committed to our mission, vision and values.
• Be a Mind member.

Diversity is critical for a board to be effective; enabling varied discussions, active debate and decision making, so that together we can have the greatest impact. We encourage applications from people with lived experience of mental health problems and from all ethnic, socio-economic,religious and professional and personal backgrounds. Whether you’re an experienced trustee or taking your first steps into governance, if you have the commitment, values and skills, we want to hear from you.

This year, we particularly encourage applications from those:

• from BAME groups
• from Wales or have a strong knowledge and understanding of the devolved environment in Wales
• who have experienced or are experiencing social exclusion due to socio-economic disadvantage

As a trustee, you will have:

• Induction, training and your expenses reimbursed
• Opportunities to develop new skills
• An annual appraisal to help support your development

Time Commitment

The Board of Trustees normally meets six times per year. This includes: four half day meetings and two residential meetings. In addition, trustees are normally required to be on one of Mind’s committees which meet four times per year.

Process:

Applications will be open from 20 July to 10am 17 August. Applicants who meet the minimum requirements will be put forward for a membership ballot in the autumn. Those who are unsuccessful at ballot will also be considered for co-option to Board (this is where trustees are selected by the Board itself, on the basis of skills and diversity we need at Board ). Further details, including a full role description and application form will be available on our vacancies page.

To apply, please download and complete the application form

About Scope

We’re the disability equality charity. We won't stop until we achieve a society where all disabled people enjoy equality and fairness. At home. At school. At work. In our communities.

We provide practical advice and emotional support whenever people need it most. We use our collective power to change attitudes and end injustice. And we campaign relentlessly to create a fairer society.

About the role

The candidate will manage a case-load of customers, supporting and empowering them, ensuring that all programme KPI’s are met. Be a designated safeguarding lead for the service and report any safeguarding issues both internally and externally as required.

Main responsibilities include conducting a thorough initial assessment of all customers joining the programme to understand fully their support needs, developing a SMART goal based action plans that clearly show how the customers support needs will be addressed, measuring, recording and tracking “distance travelled” for each customer in caseload and ensure that an evidence based approach is adopted to recording the customer journey. You’ll work collaboratively within the team to provide support where needed in to ensure KPI’s are achieved and be the designated safeguarding lead and report any safeguarding issues both internally and externally as required.

About you

You should ideally have lived experience of disability. To succeed in the role you will need excellent communication skills, both verbal and written, empathy for your customers, drive and enthusiasm for your role, passion for improving the lives of disabled people and their families.

You will need to respond to change in a positive way and be able to deal with conflicting priorities.

You should have experience of a customer facing role, supporting customers remotely, online and by telephone, providing mentoring or a similar support type, safeguarding of both adults and children. With your experience of safeguarding you should be able to identify, triage and action safeguarding concerns that arise from the service, bring an excellent working knowledge of how to record these concerns, show a true commitment to ensuring the wellbeing of customers and colleagues. You will need a to be confident with digital technology, including Microsoft Office products. You should show a positive approach to the adoption of innovative products and tools.

This service has extended opening hours, 9am to 8pm Monday to Friday and 9am to 12pm on a Saturday. You will need to be flexible to support the team within these hours.

Fixed term Maternity contract until 28th Jan 2021 (with a possibility of an extension to 31 March 2021)

Cardiff

Ref Code: CEP-202

Does your experience of engaging positively with young offenders or other vulnerable groups include assessing needs and providing support, advice and advocacy? Are you ready for a working life that is varied and rewarding and provides an opportunity for both personal and professional growth? Then join us as a Caseworker and you could soon be putting your understanding of the issues involved to excellent use.

About St Giles Trust and the Project

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles Cymru is continuing work in South Wales supporting children, young people and families involved in or at risk of involvement in serious youth violence, serious organised crime and/or child criminal exploitation. The team works with both victims and perpetrators of serious youth violence and other gang related offences. They help their clients to be safe, move away from offending and to take positive choices and much more.

About this pivotal role

As a Caseworker you will help to identify vulnerable individuals who have been involved in, or are at risk of being involved in, County Lines, serious youth violence or gang related activity. In addition, you will be engaging and assessing identified clients, delivering a holistic and practical support service. Another important aspect of your role will be to develop and maintain relationships with partner agencies including community-based services.

What we are looking for:

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families.

• Experience of providing support, advice and advocacy, and communicating effectively, the needs of clients to other professionals.

• Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk or violence or exploitation

• A flexible approach, a commitment to working collaboratively with managers and staff to set and deliver organisational goals and resolve conflicts of interest professionally.

In return, you can expect a competitive salary, generous leave allowance, access to clinical supervision, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

Closing date: 11pm, 12th August. Interviews: 21st August (interviews will be held via video)