VOLUNTARY ACTION COVENTRY

Community Mental Health Transformation

 Voluntary, Community & Social Enterprise Mental Health Liaison Officer (Coventry)

37 hours per week, - £28,000 per annum plus 7% pension contribution

(Fixed term post until Mar 2024)

The newly formed VCSE Community Mental Health Team will ensure that the voluntary and community sector is effectively engaged in shaping the transformation of community mental health services. Working collaboratively with other sectors towards an enhanced, easily accessible service providing integrated and seamless care and support for people experiencing mental distress.

We are now looking to appoint a skilled relationship builder to connect, coordinate and support the VCSE sector to contribute to transforming community mental health services for people with severe and continuing mental illness (SMI), with a particular focus on personality and complex trauma, eating disorders and community rehabilitation.

Application forms only, no CVs. Please do NOT submit a CV, only a completed VAC application form. 

Closing date for applications: 10am Monday 7 February 2022

Interviews will be held 11th February 2022

This pivotal team position offers a great opportunity supporting the day to day running of the LHM office and to support the work of the Board of Trustees and the senior management team.

2022 holds great opportunities for dynamic, forward thinking people to join the expanding staff team at Little Hearts Matter.  Amidst the Covid crisis the charity focussed on providing the best support and information possible to an ever growing membership.  In times of extreme stress the care and aid the charity provided was the bedrock for frightened families living with complex heart disease, and the added risks of Covid.

As the country emerges from the crisis it is time to grow the powerhouse that drives the charity whilst ensuring that the members' needs stay at the heart of the charity's work.

Applications should be submitted by covering letter and CV.  Applications without a covering letter will not be considered.

Closing date for applications is Thursday 3rd February 2022 and interviews will be held on Thursday 17th February 2022.

Safety Unit IDVA Projects Administrator – Maternity Cover

Hours of Work:         37 hours

Salary:   £20,092

Responsible to: MARAC IDVA Manager

Job purpose:

• To support BSWA’s IDVA Service (MARAC and Courts IDVAs) by providing administrative support, processing referrals, dealing with telephone enquiries, liaising with other agencies and managing a data base allocations system.

Duties and Responsibilities

Administration:

• Undertake administration around work with service users sensitively, confidentially and in a timely manner. 
• Ensure all adequate checks on incoming referrals and registration on to BSWA database system done quickly and effectively. 
• Ensure that all information received is treated in the strictest confidence, and that all such information is regulated and controlled in a similar manner
• Ensure checks around bail applications are done daily.
• Process all BSWA’s identified MARAC referrals to the MARAC Coordination team.
• Provide effective administrative support to project staff and managers as and when required.
• Assist with monitoring and data collection and inputting and producing statistical reports as required.
• Provide administrative support with photocopying, filing, scanning, letter writing, typing reports etc
• Service meetings as required, including planning and preparation, taking minutes and typing up notes, etc
• Contribute to the effective working of IDVA service as required

Office Systems:

• Ensure telephone and email enquiries are answered, managed, distributed and responded to where necessary
• Organise and maintain the Services’ filing database systems, referral system and allocations system. 
• Work within BSWA’s administrative and financial systems and provide support where required.
• Ensure BSWA complies with data protection standards and registrations.

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, services, staff, volunteers and service users by:
  1. Maintaining BSWA communication records
  2. Following safety procedures
  3. Attending team and other meetings
• To attend support and supervision sessions with your line manager.
• To identify and attend training relevant to the post in agreement with your line manager.
• To develop professional working relationships internally and with external agencies.

General:

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice and offer an equal service to all women, children and young people regardless of age, class, culture, language, race, religion and sexual orientation
• To maintain the confidentiality of women and children using the service and in all matters relating to the organisations.
• To work within BSWA, and local multi-agency adult and child safeguarding procedures.
• To maintain an awareness of the issues surrounding domestic violence on a national and local level
• To work within the principles and standards of Birmingham DV Standards and support Birmingham Domestic Abuse Strategy
• To ensure the efficient use of resources at all times
• To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application.

You will become part of our client's friendly Legal Department, and work with a highly motivated team, recognised for their knowledge and expertise and passion to supporting their members who may be faced with legal disputes affecting their businesses.

Legal Administrator Responsibilities:

The role entails general administrative task such as arranging and booking meetings, dealing with invoices, filing, archiving etc. There are special additional requirements in preparing for various board meetings, as well as other planned meetings with their 16 Legal Panel Firms around the country. The individual may be required to take minutes at some of these meetings, as well as being able to create excel spreadsheets from responses to questions to their external partners.

The role involves communicating with different audiences such as their members, external legal and other professionals acting for members, together with their own internal colleagues. Furthermore, the job holder will be required to use the our client's database to assist the team in dealing with members’ queries referred via our client and in responding to information received from their legal panel firms via the portal and other staff.

Legal Administrator Requirements:

You will be an enthusiastic, passionate and committed individual who will be joining their team of solicitors to provide high-quality administrative support to their members. You will need to be very organised with experience in working under pressure within a busy administrative team, whilst adopting a structured and innovative approach to the development, improvement and maintenance of administrative systems and procedures.

You will need to be able to prioritise a diverse workload with competing demands and to adhere to strict deadlines in various situations. Attention to detail is very important, coupled with the ability to communicate effectively, both verbally and written to a varied audience, (both internally and externally) including lawyers and other professionals. You will have a “can do” attitude, be able to use your own initiative and be proactive, as well as working as part of a larger team.

Who is our client?

Our client is the voice of British farming, and their members are at the heart of what they do. They lobby government and other stakeholders, develop policy and provide a range of frontline services.

They are proud to make a difference. Working for our client means working alongside great people who are committed to their work and recognised for their knowledge and expertise.

Why join the team?

In addition to this they also offer, 25 days annual leave (plus, statutory bank holidays), increasing with length of service, and an attractive contributory, stakeholder pension scheme.

Our client embraces the unique worth of everyone from all backgrounds, identities and circumstance. As a Professional, Resourceful, United and Inclusive organisation, they strive to celebrate all individuals. They are committed to creating a sense of belonging, educating and developing an inclusive community, and welcoming the value of diversity.

Successful candidates will need their own reliable transport, as public transport is not frequently available to the beautiful work setting of Stoneleigh Park, Warwickshire.

They recognise that some applicants may wish to work flexibly, and they welcome discussions regarding this. Please discuss this with us as part of the recruitment process.

They encourage candidates to submit their applications as early as possible and not to wait until the published closing date. They reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

Location: Stoneleigh, Warwickshire

Contract Type: Fixed Term - 18 months

Hours: Full Time. They are currently piloting a ‘hybrid working’ scheme that gives colleagues the choice of working from home for up to 3 days a week, with other working days being from the office, or out and about with their members.

Salary: £23,180 per annum

Closing date: 26th January 2022
Interview Date: 8th February 2022

You may have experience of the following: Legal Assistant, Case Worker, Legal Secretary, Legal Officer, Legal Clerk, Paralegal, Legal Administrator, Admin Assistant, Administrator, Administrative Assistant, Office Assistant, Office Administrator, etc.

Ref: 105 981

Salary: £18,000 - £19,500 per annum

Location: Birmingham (remote working available as per our Home Working Policy)

Hours: 09.00 – 17.00

Job type: Full time, 12 months to Permanent

Holidays: 30 days annual leave 
 

About Ethar Relief

We are a non-governmental, non-political humanitarian aid organisation, dedicated to helping people in need regardless of their ethnic origin, political affiliation, gender or religious beliefs. Our current projects provide aid and sustainable resources to displaced, poverty-impacted refugees and disadvantaged communities in Sudan, Yemen, Djibouti, and Somalia, (countries within or near the area traditionally referred to as The Horn Of Africa). These countries and locations are diverse and unique in themselves, and are never treated as a homogenous group despite their proximity to each other. Likewise, the communities within each country share culture, customs, and origins, but also diverge greatly in many aspects. Ethar Relief celebrates both the similarities and differences, and extends its support and advocacy towards refugees from these communities within the UK.
 

About the role

The Researcher/administrator forms part of the Ethar’s International programmes team, set to deliver international aid and initiatives across the Horn of Africa. The main purpose of the role is to provide

• Supporting content and data for the drafting of programmes proposals, briefs and profiles.
• Administrative assistance to the various activities within the team, including those associated with grant management, and project management.
• Support the programmes team with including meeting co-ordination and travel arrangements.

Please contact Rabia Arif for more information, or apply here today. This vacancy will close on Friday 4th February 2022. 

To apply

Please read the Job Specification and send across your CV and cover letter outlining why you are a suitable candidate for the role.

Find the full job specification attached.

Contract Type: Permanent
Location: Flexible within Midlands Central
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)
Working Hours: 35 per week

Closing Date: 26 January 2022
Interview Date: To be confirmed (interviews will be conducted through Zoom or Teams)

Reference Number: VAC2716

Please note, the deadline for submitting applications for this vacancy is midnight on the closing date.

About Our Client

Dementia devastates lives. By 2021, 1 million people will be living with the condition. But dementia won't win. Until the day a cure is found, our client will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything they do is informed and inspired by them.

Every day, they work tirelessly to find new treatments and, ultimately, a cure for dementia. They provide expert information, training, and support services to all those who need help. And they are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

About the role

Under the leadership of the Talent Acquisition Manager you will play a role in supporting the company's recruitment strategy and employer brand. You will be a supporting two Talent Acquisition Advisers and a wide variety of departments, assisting in publishing adverts, being the main point of contact for the shared inbox and ad-hoc administration duties that will further your recruitment knowledge.

Working closely with your team members, you will be proactively managing all emails that come in, resolving issues that arise or directing the advert requests to the correct Talent Acquisition Adviser or escalating more complex/urgent issues where appropriate.

As you become more familiar with the policies and procedures, you will be given more of an opportunity to learn more Talent Acquisition skills relating to job boards, creating exciting and standout adverts and developing skills to generate more candidates, such as LinkedIn.

They are a positive and passionate team, and they would love it if you were too! To be successful within this role you will need to be able to deal with multiple tasks and ever-changing priorities whilst maintaining accurate attention to detail and a “can-do” attitude!

Although this is a home-based role, you will ideally reside in the West Midlands for occasional team meetings at the office in Birmingham City Centre.

About you

Our client is looking for an enthusiastic and pro-active Recruitment Administrator to join their busy, friendly and supportive team. They are a new team looking for an additional individual to help deliver their exciting talent attraction and selection strategy!?

Ideally, you will possess and showcase good customer service skills as you will be dealing with manager and candidate queries and strive to provide excellent service for candidates in their candidate journey.

Some of the key skills They\'re looking for are:

- You will have experience within Recruitment/HR or Customer Focused Administration.
- Strong administration skills with a commitment to providing great customer service to all stake holders.
- Great attention to detail and be able to deal with multiple tasks.
- Personable and helpful approach to communication
- Experience working with ATS and HR systems (desirable)
- Employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with our client.

You can also visit their 'Working for Us' pages, which give you more information about what it’s like to be an employee at the company.

You may have experience of the following: Recruitment Administrator, In-House Recruiter, In-House Resourcer, Recruiter, Recruitment Assistant, Resourcer, Recruitment Advisor, Recruitment Officer, Recruitment Consultant, Resource Assistant, Resource Administrator, Resource Executive, Recruitment Executive, HR Assistant, etc.

Ref: 106 169

Salesforce Configuration Analyst

Full Time 37.5 hours per week 

Birmingham, London or Manchester

£40,000 per annum (plus £3,000 London Weighting if applicable) 

Who we are looking for 

We are looking for a motivated and talented professional to join our Technology team as a Salesforce Configuration Analyst. The role is responsible for developing customised solutions within the Salesforce platform to support critical business functions and meet project objectives, user requirements and organisational goals.

This role is also responsible for contributing to daily support and maintenance of the internal Salesforce instance, and conducting long-term improvement operations to ensure compatibility with evolving project requirements. This is a fantastic opportunity to work with the Salesforce Technical Lead, project managers and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment.

Based in either our Birmingham, London or Manchester office, and reporting to the Senior Salesforce Configuration Analyst, you’ll be a team member that effectively develops and maintains a complex Salesforce Org with 250 internal users and thousands of Community users in alignment with our new long term strategy using Salesforce at the core of transformation. You will work under the guidance of the Salesforce Technical Lead, undertake projects in a Salesforce Org with highly bespoke solutions.

This exciting role is varied and to succeed you’ll be a Salesforce Certified Administrator. The role will require someone with outstanding attention to detail and organisational skills. It is essential that you have excellent communication skills with the ability to clearly explain procedures and technical jargon in plain language to stakeholders. You must also be able to effectively manage relationships with key stakeholders at all levels.

Who are Ambition Institute? 

At Ambition Institute we help schools tackling educational disadvantage to keep getting better, and help their teachers and school leaders to become more expert over time. That’s how we’ll make sure every child gets a great education and the best possible start in life.

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement. 

Our offer 

We are happy to announce that we will be able to offer you:

• Agile working culture, so you can control how you work.
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work.
• Enhanced maternity pay after a year’s service.
• Shared parental leave package.
• Access to free, confidential 24/7 wellbeing and support line.
• Professional development offer for all staff.
• 25 days’ annual leave + bank holidays.
• Employer pension contribution of 11% (10% pension plus 1% national insurance rebate).
• Interest free season ticket / bike loans

How to apply 

All applications must be received by the closing date, 9am on 2 February 2022. Interviews are expected to take place week commencing 2 February 2022.

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

This is a full time post providing administrative and stewardship support at University Hospitals Birmingham Charity (‘UHB Charity’), the official NHS Charity for the four hospitals of University Hospitals Birmingham NHS Foundation Trust - Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

UHB Charity is dedicated to improving the experience of patients, their families and the staff who care for them.

The Charity raises funds to support patients of the four hospitals by providing new and innovative equipment, funding research and supporting patient and family welfare projects.

The Queen Elizabeth Hospital Birmingham in particular has a world class reputation, and specialises in cancer treatment, organ transplantations and trauma care. It is also home of the Royal Centre for Defence Medicine, where the UK’s military patients are treated.

Heartlands Hospital has a specialist neo-natal unit and very busy children’s and maternity units.

Good Hope Hospital and Solihull Hospital serve the towns of Sutton Coldfield and Solihull.

This post is based at Queen Elizabeth Hospital Birmingham.

The Stewardship & Administration Assistant will work closely with other members of the hospital charity, in particular the Office Manager and Stewardship Officer, providing administrative and stewardship  support across the four hospitals and the Charity overall. 

Working as part of a team the post holder will have specific responsibility for accurate data inputting of donations onto our Raisers Edge database, Gift Aid claims, and correspondence with donors and fundraisers by letter, email and over the telephone.

The post holder will also support events put on by the charity and its supporters, and will have the opportunity to learn about stewardship, fundraising and events. This role can involve evening and weekend work at charity events, but with the majority of work being carried out Monday to Friday in standard office hours.

This role would suit someone looking to gain experience working within a hospital charity, either within fundraising, stewardship, administration or wider.

Recovery Worker (Enablement Services)
Full Time – shift patterns will include some evening and weekend work
£19,074 - £19,909 per annum, dependent on qualification
Based: Solihull

About us

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.  Working in partnership with Solihull Metropolitan Borough Council, our new service, Mental Health Community Enablement Services, will provide early intervention for people living with co-existing Mental Health needs and Autism to support people to be as independent as possible.  This is an exciting and innovative new service and is one of the first to be delivered in England and therefore having the right staff who are enthusiastic, motivated and experienced in place is crucial.

About the role

As a Recovery Worker you will be required to provide a high quality, recovery focused service to our clients who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.

With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people.  With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision.

You will work alongside Peer Support Workers (PSW) and professionals to achieve the best person centered care, promote independence and achieve personal outcomes. Either through joint working with other services to support them to make reasonable adjustments or PSW so service users can learn and practice skills.

About you

You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.

You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Due to the nature of the post, a full driving licence and access to transport will be essential

It is essential that you hold an NVQ Health and Social Care level 2 or level 3 and be willing to develop further as the role requires.

What we offer

You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

MHM offers 25 days annual leave per annum, plus statutory holidays, and a 5% contributory pension scheme.

At MHM not only can you expect a competitive salary, generous annual leave, and pension entitlement, you can also expect to be supported in your ongoing personal and professional development, with support to achieve the L3 Health and Social Care qualification. In addition, you will work with people who are passionate about supporting individuals in their day to day lives.

Closing date: 13th February 2022

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer. 

Recovery Worker (Drop-In)
Part Time (19 hours per week) – willing to consider various hours
Service opening; 10:00 to 18:30 weekdays, 17:00 to 20:00 weekends
£19,074 - £19,909 per annum, pro rata (dependent on level of qualification)
Based: West Midlands (Solihull, Shirley, Chelmsley Wood)

About us

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.  Working in partnership with Solihull Metropolitan Borough Council, our new service, a Mental Health Open Access (drop-in), will provide prevention and early intervention for people living with mental ill health, to prevent escalation into longer term difficulties.  This is an exciting opportunity to work with our communities at time when they need support, therefore having the right team in place is therefore critical to the success of it.

About the role

As a Recovery Worker you will be required to provide a high quality, recovery focused service to our clients who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.

With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people.  With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision.

You will work alongside Peer Support Workers (PSW) and Clinicians to achieve the best person-centered care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills.

About you

You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.

You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Due to the nature of the post, a full driving license and access to transport will be essential.

It is essential that you hold an NVQ Health and Social Care level 2 or level 3 and be willing to develop further as the role requires.

What we offer

You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

MHM offers 25 days annual leave per annum, plus statutory holidays and a 5% contributory pension scheme.

At MHM not only can you expect a competitive salary, generous annual leave and pension entitlement, you can also expect to be supported in your ongoing personal and professional development, with support to achieve the L3 Health and Social Care qualification. In addition, you will work with people who are passionate about supporting individuals in their day to day lives

Closing date: 13th February 2022

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer. 

Oasis Community Partnerships is a charity supporting young people and their families in England. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.

A new opportunity has arisen for an organised and experienced Executive Assistant who is comfortable providing senior level support and interested in charity development, training, and governance.  It is a great opportunity to gain valuable experience in the charity sector.

This key administrative role requires the successful candidate to:

• Provide high level administrative support to the CEO, collaborating with other EAs.
• Provide diary management, arrange meetings and book travel.
• Plan, minute and service Board Meetings.
• To coordinate the administration for compliance, policies and charity governance.
• One day a week will be set aside to work with the HR team.

This is a high-profile role and the successful applicant will be able to demonstrate professionalism and an understanding of how the Oasis ethos should play out in day-to-day work activity.  Each day is fast-paced, diverse and varied, so creativity and flexibility is essential!  Are you ready to join our journey and see the difference you can make?

In return, Oasis can offer:

• Flexible working practices and family friendly policies.
• A supportive network and family of staff in a motivating working environment.
• A non-contributory defined benefit pension scheme with 7% Employer contributions.
• 25 days holiday per year (plus Bank Holiday), rising to 30 days after 2 years of service.

To request a job information pack or further information, please go to the Oasis UK Charity website.  Please note that CVs alone will not be accepted. 

Completed applications should be submitted by 5pm Monday 31st January 2022.

First round interviews will be held week beginning 7th February.  Final interviews will be held on Wednesday 16th February 2022.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.  If you require any assistance to overcome potential barriers, please let us know.  Applicants must be able to prove their right to work in the UK.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Permanent contract, full-time hours.  (Flexible working pattern neg.)

Salary:  £27,370 per annum + pension

Location can be flexible (including home working)

DVPO Support Worker with Language Specialism

Hours Of Work: 37 hours per week (some out of hours work will be expected)

Salary: £24,982

Responsible To: Safety Unit Manager  

Job Purpose:

• To implement a high quality support and advocacy service to women affected by domestic violence, using a community language as appropriate, working alongside police to maximise use of Domestic Violence Protection Notices/Orders.

Duties and Responsibilities:

Development:

• To identify and develop support and safety strategies to meet the needs of women and children seeking support through BSWA’s Home Options Hub
• To work in partnership with West Midlands Police force in developing the support service around DVPN/Os.
• To work with the manager to develop and implement appropriate practice guidance, including information sharing protocols
• To set up referral pathways and build up links with potential referral agencies
• To keep abreast of issues regarding domestic violence on a national and local level, including legislative changes that impact this work.
• To participate in multi agency work as agreed with your line manager.
• To explore the development of volunteering opportunities within the Project.

Support Work:

• To carry out full needs and risk assessments and develop safety plans with women
• To develop and produce case files with action plans for each service user
• To provide referral and direct support to women applying for further civil protection orders
• To keep women informed about developments in legal proceedings as they arise.
• To support and advocate on behalf of women, where appropriate.
• To work with women in recognising  women and children’s individual needs and refer to specialist agencies where necessary
• To facilitate access for women to both statutory and community services
• To devise and implement appropriate methods of communication with women and children, in agreement with your line manager

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that clear and accurate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports with statistical information for your line manager
• To monitor and evaluate the project, via various methods including feedback from service users, evaluation and statistical information

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the services, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager.

• To attend in-house training.
• To attend support and supervision sessions with your line manager.
• To develop a professional working relationship with external agencies.
• To feedback relevant issues from external meetings/ training to the staff and management teams as appropriate.
• To promote awareness of the impact of domestic violence on women and children and BSWA services
• To provide awareness raising sessions to external agencies linked with the project.

General:

• To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA and local multi-agency child and adult safeguarding procedures.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application.

• To plan and implement high quality support and advocacy services for women affected by domestic violence.

• To work within a multi-agency framework to ensure the safety of women is prioritised.

Duties and Responsibilities:

Development

Ø  To identify and develop support strategies to meet the needs of women and children seeking support

• To develop policies and practice guidelines appropriate to the project in accordance with BSWA policies and procedures
• To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To develop monitoring and evaluation procedures
• To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the service
• To promote awareness of the impact of domestic violence on women and children and BSWA services
• To participate in multi agency work as agreed with your line manager

Support work:

• To recognise women and children’s individual needs, providing a short to medium term service to meet those needs
• To support the empowerment of the service user and facilitate their understanding of the dynamics of domestic violence
• To carry out risk assessment and safety planning with women and to promote women’s safety in multi agency settings.
• To work with women to access services to help keep them and their children safe
• To work with the staff team to develop and produce an Individual Support Plan for each service user
• To facilitate access to BSWA and its services
• To devise and implement appropriate and safe methods of communication with women and children, in agreement with your line manager
• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
• To work with a team of volunteers to offer advocacy and practical support to women and children

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly  /quarterly reports for your line manager
• To monitor and evaluate the project via various methods including feedback from service users

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend in-house training
• To identify and attend training and conferences relevant to the post, in agreement with your line manager
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service

• To maintain confidentiality in all matters relating to the organisation

• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

• To ensure the efficient use of resources at all times

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout
• To participate in the development and annual appraisal of a personal individual development plan with the line manager
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

Fundraising Assistants work closely with other members of the hospital charity, providing support to the fundraising team and the Charity overall.

Working as part of a team the post holder will have specific responsibility for accurate data inputting of donations, fundraising and Gift Aid claims and correspondence with donors and fundraisers.

The post holder will also learn how to organise and run events put on by the charity and its supporters. This role will involve evening and weekend work at charity events as and when necessary.

The post is suitable for someone who wishes to start a career in fundraising, or who has experienced fundraising in a voluntary capacity.

The charity is looking to recruit Fundraising Assistants in the following areas:

• In Memoriam and Legacy Giving
• Trusts and Foundations
• Lottery, volunteers and fundraising hubs across our hospitals
• Special Projects - The Giles' Trust brain tumour fund

PRINCIPAL DUTIES

• Providing support to the fundraising team with specific responsibility for accurate data inputting of donations, fundraising, Gift Aid claims and correspondence both written and verbal with donors and fundraising.
• Organising fundraising events put on by the charity and its supporters. Booking venues, producing publicity material, ensuring events comply with all legal and financial controls.
• Typing and processing of correspondence, reports and other documents as requested a daily basis with packages to include Microsoft Office i.e. Word, Excel Outlook, Access and PowerPoint, and donor database Raiser's Edge.
• Photocopying, distribution and dispatch, faxing and other administrative duties as appropriate.
• Organising, attending and minuting meetings and conferences, to include booking rooms and refreshments and liaison with attendees.
• Dealing with incoming and out-going post, ensuring that it is dealt with effectively, efficiently and promptly.
• Collecting donations from across the hospital and meeting donors and fundraisers who come to the hospital.
• Banking donations and issuing receipts.
• Managing and prioritising unpredictable and frequently interrupted busy workload.
• Grow income from Community Fundraising through phoning and visiting local groups, supporting existing supporters and promoting new fundraising initiatives.
• Research, plan and implement new fundraising initiatives.
• Support our fundraising groups and supporters and generate publicity for their activities
• To work with and deliver clear objectives and key performance indicators.
• To proactively contribute to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and collegiate team member.

These are a full time posts in the Fundraising Team at University Hospitals Birmingham Charity (‘UHB Charity’), the official NHS Charity for the four hospitals of University Hospitals Birmingham NHS Foundation Trust - Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

The posts offer the opportunity for office working at any of our four hospital sites with the opportunity for some home working as suits the job holder and line manager.

For further information please visit our website for the individual job description and person specifications.

Attached to this advert is a general job description and person specification for a Fundraising Assistant.