Administrator jobs in croydon

Location: Home-based (with occasional travel for team meetings)

Contract: 12-month Fixed Term, Part-Time (30 hrs/week)

Salary: £23,200 pro-rata (£29,000 FTE)

Are you passionate about making a lasting impact on people’s lives? At The Poppy Factory, we support veterans and their families with health conditions to thrive in civilian employment. We’re looking for a compassionate, proactive, and resilient individual to help our clients sustain meaningful work and navigate the challenges of workplace integration.

What you'll bring

• A positive, professional attitude and the ability to work independently with empathy and discretion.
• Confidence in communicating with clients, employers, and colleagues to build trust and drive solutions.
• A commitment to diversity, inclusion, and continuous improvement.

What you'll do

• Provide tailored support to veterans in employment, helping them stay in and succeed at work.
• Liaise with employers to promote understanding and implement workplace adjustments.
• Collaborate with a passionate team to enhance service delivery and client outcomes.

Why The Poppy Factory?

• Be part of a mission-led charity with over 100 years of history.
• Enjoy a supportive, empowering and flexible culture that values your wellbeing.
• Make a real difference in the lives of those who've served, and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Melanie Rignall, Services Manager.

For an informal conversation to find out more about this role, please call Melanie Rignall.

The closing date for applications is 16 November 2025. Only applications submitted through the online process can be considered.

First stage interviews will take place on 27 November, with second stage interviews scheduled for 2 and 4 December. Please ensure you are available on these dates, as it's not always possible to find alternative time slots.

No agencies please.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce.  As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

We are a family friendly employer and happy to discuss flexible working.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution (rising to 14% after 5 years' service)

This is an exciting brand-new position within our growing Public Fundraising team supporting on our Individual Giving, Community Fundraising and Sports & Challenges programme. NB. We do not expect you to have experience in all three areas (Individual Giving, Community Fundraising and Sports & Challenges).

This role will contribute to the delivery of our Public Fundraising activity, helping to maximise income and create a great supporter experience for both new and existing supporters.

You’ll project manage fundraising activities and supporter journeys from start to finish, delivering them on time and in line with annual plans and budget. You will analyse and evaluate activity so that we can inform future plans and support the annual planning of the team’s activity.

You’ll have strong relationship-building skills and the ability to communicate effectively with our supporters across a range of channels, including mail, e-mail, telephone and face-to-face. You will also be able to work collaboratively with the Communications, Corporate, and Digital Engagement teams on a variety of projects.

This is an exciting opportunity for someone looking to progress in their fundraising career or wanting to bring their experience and transferable skills into the charity sector.

Please apply directly via CharityJob including an up-to-date CV and a personalised cover letter (of no more than two A4 pages) detailing your suitability for the role as per the job description and person specification.

We’re looking for a Trusts Officer to join our dynamic Fundraising Team to contribute towards securing vital income from charitable trusts and foundations across the UK.

Working closely with the Trusts Manager, you’ll develop and submit compelling funding proposals, build strong relationships with new and existing supporters and ensure the highest standards of donor care. You’ll also help maintain accurate records, collaborate across teams, and contribute to achieving ambitious income targets.

If you have experience writing successful grant applications, managing relationships with funders, and a proactive, collaborative approach to work, we’d love to hear from you.

Morgan Law are delighted to be working exclusively with a leading global membership and awarding body to recruit their new People and Culture Manager.

Please note; this role offers predominantly remote working with the requirement to attend the central London office 2 days per month.

As People and Culture Manager, reporting to the Director of Finance & Corporate Services, you'll play a key role at the heart this dynamic, purpose-led organisation by taking ownership of the full employee lifecycle, driving meaningful people initiatives, and helping foster an inclusive, engaged, and high-performing organisation.

This is a values-driven organisation where people matter. As People and Culture Manager, you'll have the platform to make a genuine difference - shaping culture, policies, and processes in line with the organisation's mission. You'll be empowered to innovate, supported to grow, and encouraged to bring your full self to work.

This role will ideally suit a tech-savvy, process-driven HR professional who is excited about using tools to improve ways of working and who is seeking an opportunity to make their mark through a combination of HR operational excellence, technological enablement and strategic impact.

Responsibilities will include:

• HR Operations & Employee Lifecycle - Leading all aspects of day-to-day HR, from recruitment and onboarding to performance and offboarding
• Payroll & Benefits - Managing payroll processes and employee benefits with precision, liaising with external providers and ensuring accuracy and compliance.
• Culture & Engagement - Bringing the people strategy to life through initiatives that champion diversity, inclusion, wellbeing, and staff engagement.
• Performance & Development - Maintaining frameworks for feedback and growth, supporting managers to bring the best out of their teams.
• Technology & Systems - Keeping HR systems running smoothly, reviewing and developing HR processes to improve efficiency and user experience - experience with BambooHR would be ideal.
• Compliance & Safeguarding - keeping up to date with employment law, HR policies, and best practices - and playing a key role in safeguarding responsibilities.
• Strategy & Insight - Contributing valuable insights from your HR work to help shape long-term people strategies and decisions.

To be considered you will require:

• Proven experience in a generalist HR role, ideally as a standalone or lead HR professional in a small to medium sized setting
• Confidence to manage the full range of employee lifecycle activity independently
• Strong working knowledge of UK employment law and HR best practice
• Payroll administration experience
• CIPD Level 5 qualified (or equivalent)
• Tech savvy and skilled in HR systems and data management, ideally with experience of implementing HR systems and working with external HR partners
• Experience in the charity, not-for-profit, or membership sectors
• Familiarity with safeguarding frameworks would be desirable

Salary package: £31,510, plus £3,000 London Weighting (if applicable)

Contract type: 12-month FTC

Job location: Nationwide, any regional office

To build a fair education for all, we need to unlock the potential in all children – not just some. Together, we’re making it happen. Every day, our work takes us closer to a better future. But we need to do more. It’s a big challenge – and we need your help to take it on.

As Fundraising Officer - Events & Community, you'll play a key role in the fundraising team to deliver annual income targets through our third party and challenge events, delivering exceptional stewardship to participants and being able to deliver excellent financial reporting and administration. You will have a good understanding of event and community fundraising, specifically integrated stewardship journeys, the financial processes that go alongside events and have a passion for the Teach First mission. You'll play a key role in growing and maintaining our events and community income and will bring expertise in managing donors, excellent stewardship and operational tasks.

• Do you have at least 1 years' experience working within community, events or engagement fundraising?
• Are you skilled at building excellent relationships with a wide range of supporters on the phone, in writing and face to face with clear and professional written and verbal communication, and can you anticipate supporters’ needs and respond to them timely to create high quality supporter experiences with the ability to tailor messages to different audiences?
• Can you accurately manage donor records, tracking income, and delivering stewardship activities?
• Can you take ownership of tasks, suggest improvements, and resolve issues independently when needed and are able to manage multiple tasks and deadlines, often across different projects?
• Do you work well with colleagues across fundraising to deliver joined-up stewardship?
• Are you comfortable using CRM systems, email marketing tools, and basic data analysis to inform engagement strategies?

Yes to the above? Then we want to hear from you. You might be our next Fundraising Officer - Events & Community!

Take a look at the job description and then complete an application on our careers website. Make sure you’ve got your CV ready to upload, along with a tailored cover letter that demonstrates how you meet our essential criteria. If you’re applying from an external job board, you’ll be redirected to our careers website. (Please note, we only accept applications through our careers website).

We expect interviews to be held on 17 November 2025.

Harris Hill is delighted to be partnering with The Insurance Charity in their search for an experienced and compassionate Senior Grants and Services Caseworker.

Location: Central London (4 days office /1 day remote after probation)

Salary: £40,000–£42,000 per annum

Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance

The Insurance Charity has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship — helping them find stability and hope during difficult times. You’ll join a warm, motivated team of eight colleagues who are passionate about making a difference.

 In this pivotal role, you will:

• Assess and manage applications for financial and practical assistance.
• Provide personalised advice on benefits, housing, debt, and related issues.
• Recommend appropriate grants and ongoing support for individuals and families.
• Oversee the volunteer visitor network, ensuring beneficiaries receive the best possible service.
• Work closely with the Director of Welfare and Grants to develop partnerships with other organisations and enhance services.
• Line manage the Welfare Administration Assistant and contribute to continuous improvement in processes and policies.

Every day, you’ll make a tangible difference to someone’s life — helping people find solutions, regain independence, and move forward positively.

You’ll bring:

• Experience in grant making to individuals in hardship.
• Up-to-date knowledge of UK benefits and welfare systems.
• Strong understanding of financial hardship issues and the organisations that can help address them.
• Excellent interpersonal and written communication skills — empathetic, clear, and professional.
• Strong data analysis and digital skills, including experience with case management systems and MS Office.
• The ability to manage a complex caseload with compassion, attention to detail, and fairness.
• A collaborative, proactive approach — you enjoy being part of a small, supportive team where everyone contributes.

 Experience in line management, partnership development, or programme management is desirable but not essential.

 If you’re an experienced caseworker who combines empathy with sound judgment and wants to use your skills to make a real impact, we’d love to hear from you.

For more information, please send your CV to

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.

Housing & Welfare Advice Workers must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £31,746 to £36,678. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).

Those applying for this post should have:

· Experience providing housing and welfare advice with a focus on clear, supportive communication

· Confidence in handling a busy and varied caseload, including complex casework

· Comfort working with people facing homelessness or housing difficulties

· A kind, non-judgmental, and person-centred approach

An application form, Job Description & Person Spec can be found on our website.

Closing date: 21/11/2025

Interview date: 09/12/2025

About RSPCA North West London & South Hertfordshire

RSPCA North West London & South Hertfordshire is dedicated to promoting kindness and preventing cruelty to animals. As an independent branch of the RSPCA, we have been serving the North West London community for over 75 years. We rescue and rehome stray and neglected cats, rabbits and other small animals and provide assistance and education for pet owners. We operate 2 catteries and 6 charity shops.

The Role

We are looking for a Manager with a passion for animal welfare, who will contribute to our mission of rescuing, rehabilitating, and re-homing animals in need.

They will expand our profile across the North West London and South Hertfordshire area, working closely with the trustees to create a sustainable business plan, and have overall responsibility for the day to day running of the charity.

Please note that this position is responsible for managing the charity, not the charity shops.

As our charity operates 7 days per week the successful candidate will be expected to be available outside of their normal working hours to handle any urgent issues that need to be referred to the Charity Manager.

Responsibilities

People

Proactively manage, support and develop employees to enable them to carry out their roles in the most effective way.

Governance and Administration

In consultation with trustees, develop and implement robust policies, operational procedures and controls compliant with up to date legislation in all areas of the charity’s operations. To include health and safety, employee legislation, animal welfare licencing standards and financial controls.

Continuously review and develop the charity’s activities to ensure they remain relevant.

Budget Management

Work with the Treasurer to set budgets and ensure that the charity operates within those budgets.

Animal Welfare

Develop the charity's ability to accommodate the changing animal welfare needs in our community.

Requirements:

• You have a proven track record of leading and motivating people to deliver the strategic aims of a business or charity

You have expertise and experience in:

• Operating at a senior leadership level

• Project management, change management and business planning

• Business development and growth

• Budget management

You are:

• A people person who is approachable and enjoys working with others, communicating effectively to build strong relationships

• Proactive and forward-thinking with an ability to plan ahead

• Able to prioritise conflicting demands and thrive under pressure

• Educated to degree level (preferred)

If you are passionate about animal welfare and have the leadership skills to drive our charity forward, we invite you to apply for the Charity Manager position at RSPCA North West London & South Hertfordshire today. Please submit your CV and a cover letter outlining how you meet the requirements of the role.

Start date: ASAP

Location: UK 

Application Deadline: 7 November 2025. Please note that applications will be reviewed on a rolling basis, so early submission is encouraged.

Job title: Development Manager

Working hours: 35 hrs per week 

Remuneration: £55,000 annually. Final salary will be negotiated based on skills and experience. 

ABOUT IWPR

Founded in 1991, the Institute for War and Peace Reporting (IWPR) is a non-profit organisation that works with independent media and civil society to promote positive change in areas of crisis and conflict. From Ukraine to the Philippines – via the Middle East, Africa, Latin America and Central Asia – we have trained tens of thousands of journalists and civil society activists and built many lasting organisations that remain independent to this day in Afghanistan, the Balkans, Africa and Asia.

THE ROLE 

The Development Manager will proactively develop programme ideas into winnable proposals and progress income from institutional donors as well as trusts and foundations. Reporting to the Global Development Director, the successful candidate will be a self-starter with the relevant experience, skills and relationships to develop a portfolio of prospects and grantmakers. You will work as part of a collaborative and friendly development team and work closely with programmes to develop new ideas and applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop new ideas for business development and submit to institutional and/or trusts & foundations as appropriate
• To work with programme teams to submit timely proposals in response to calls including proposal development and coordinating the proposal administration process
• Work closely with the programme teams to identify and respond to new opportunities for their portfolios and develop existing relationships in collaboration with IWPR programmes
• Contribute to the development team and overall organisational income targets
• Develop strategies for engaging new prospective donors – including foundations - through research
• Gather and share information on new potential funding and/or themes and contribute to the intelligence and MEL functions of IWPR with donor information and competitor mapping
• To contribute to the overall strategic development of the team including the MEL and networking functions

KNOWLEDGE, SKILLS AND ABILITIES

• At least 4 years of experience working in a similar role
• Significant and demonstrable experience of securing income from institutional donors, trusts and foundations
• Ability to work independently and as part of a remote team
• High quality verbal and written communication, problem-solving, critical thinking, attention to detail, and a desire to collaborate effectively with peers
• Proven successful experience in identifying and securing unpublished funding opportunities
• Ability to deliver high-level presentations to donors, clients and internal audiences

Applications will be reviewed on a rolling basis. 

Principals only. No calls please. Only those who have been selected for interviews will be contacted. IWPR will never ask for payment for recruitment.

IWPR is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, veteran status or pregnancy and maternity. 

Role: Box Office Supervisor 

Location: The Royal Court Theatre, London

Contract: Full time, Permanent 

Salary: £32,643 (gross) per annum 

The Royal Court Theatre has an exciting opportunity for someone to join the Front of House team as a Box Office Supervisor.

The Box Office Supervisor is a key role in the Front of House Team and will work closely with the Box Office Manager, Front of House Manager, and General Manager, to support the day-to-day operations of the box office and provide excellent customer service via telephone, email and in person to all Royal Court customers.

The post-holder will be based primarily at the front desk and will play a vital role in supporting the team with accurate and effective data capture using the Spektrix ticketing system. They will also play a key role in championing the Royal Court’s work, sharing their knowledge and enthusiasm with audiences.

The successful candidate will:

• Excellent working knowledge of box office systems including Spektrix.
• Pro-active and self-motivated with the ability to prioritise and work effectively across a number of tasks with attention to detail.
• Ability to think on your feet, find solutions and make quick decisions with confidence.
• Excellent customer care and people skills, with the ability to recognize and address the needs of a wide range of customers and contribute to an inclusive working environment.

Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.

To note, your cover letter can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment inbox.

Applications will be reviewed on a rolling basis and we reserve the right to close the role early.

We know that AI can be a useful tool when you're putting together an application, whether that's drafting a CV or polishing your answers. You're welcome to use it when applying for a Royal Court Theatre role, but please make sure your application still represents you - your ideas, your experiences and your voice. We're looking for authenticity, imagination and integrity and we want to hear what makes you unique.

What if you could start your career helping one of the UK's leading dementia charities operate safely, legally, and ethically? Imagine developing your expertise in risk, assurance, and governance while contributing to work that protects the Alzheimer’s Society's ability to deliver life-changing support to people affected by dementia?

About the opportunity

As Assurance Assistant, you'll be part of our Finance & Assurance directorate, working within a team committed to being the Society's single point of truth. This is an excellent development opportunity for someone interested in building a career in assurance, risk management, or business continuity within a mission-driven environment.

You'll support the delivery of internal audit engagements, risk management activities, and business continuity arrangements that help the Society operate with confidence and integrity. Working alongside the Assurance Data & Insights Specialist, you'll help monitor recommendations, track progress, and support the team's administrative processes. This is a role where attention to detail meets meaningful impact, where your contribution helps protect the charity's ability to fund groundbreaking research and provide vital support to people facing dementia.

You'll be involved in a diverse set of activities. From contributing to audit projects and supporting risk assessments to helping improve team processes and staying aware of sector best practices. It's a varied position that offers genuine learning and development opportunities in a supportive, collaborative environment.

About you:

You're someone with a genuine interest in assurance, risk, or resilience activities who's keen to develop your understanding and build a career in this field. You have strong digital skills, clear communication abilities, and a willingness to learn. You're organised, detail-oriented, and excited about the prospect of working in a role where professionalism and continuous improvement are valued.

You'll have:

- Interest and understanding of assurance, risk, or resilience activities.
- Interest in developing a career pathway in assurance, risk, or resilience.
- Strong digital skills with enthusiasm for developing further.
- Clear, effective, and concise communication abilities.
- Ability to build positive working relationships across teams.
- High standards of personal conduct and integrity.
- Initiative and comfort working both independently and collaboratively.
- Critical thinking skills to identify ways to work more effectively.
- Commitment to your own development and that of others.

What you’ll focus on:

- Supporting the delivery of internal audit and risk management arrangements that reflect the organisation's risk profile.
- Contributing to internal audit engagements in line with the internal audit plan.
- Supporting risk management and business continuity tasks as required.
- Monitoring data, updates, and tracking recommendations to support team processes.
- Helping improve team ways of working to continuously enhance efficiency and effectiveness.
- Staying aware of key sector updates and best practices in assurance, risk management, and counter fraud.
- Carrying out administrative tasks to support the wider team's effectiveness.

Most importantly, you're someone who's passionate about making a difference and want to be part of a team working towards a world where dementia no longer devastates lives.

Important Dates
The deadline for applications is 23:59 on Sunday 9th November.
Interviews will take place 25th/26th November.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Title:Corporate Fundraising Manager

Reporting To: Senior Corporate Partnerships Manager 

Location: Hybrid, working from home and our office based in West London

Salary: £30,000 - £33,000 per annum

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 31st October 2025. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Summary 

Working with the Senior Corporate Partnership Manager, this role supports high-value corporate partnerships through engagement, stewardship, and identifying new opportunities aligned with the charity’s goals. This newly established role in the income team reflects the growth of MHI’s partnerships and offers an exciting opportunity for an ambitious corporate fundraiser with a passion for digital mental health. MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating several major partners to support our core services (Shout and The Mix) and the development of three new digital mental health products. We are now looking to focus on these key partners, while expanding our portfolio of new opportunities. 

Key Responsibilities

• Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
• Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
• Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
• Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
• Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
• Manage team administration, including merchandise orders
• Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
• Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities
• Work with the Public Fundraising team to promote challenge events and identify opportunities for our corporate partners
• Collaborate with internal teams - including Public Fundraising, Commissioned Partnerships, Trusts and Foundations, Data Insights, Clinical, Marketing, Volunteer, and Finance - to coordinate engagement, insights, assets, and timely communications.
• Build relationships with new potential corporate prospects for 2025 to 2028 income opportunities.
• Build relationships with counterparts of other third sector charitable organisations who MHI may work closely with for partnership opportunities.
• To take personal responsibility for keeping up to date with and contributing to the development of best practice in ways of working
• Commitment to high standards of service delivery and customer care
• At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for all.
• To actively participate in regular team meetings, contributing to strategy, discussions and decisions which will be beneficial to the MHI activities.
• Willingness to work flexibly in approach to work and/or work time requirements.
• A commitment to personal development around working requirements which will include attending training courses.

Person Specification

Essential

• 3+ years working with corporate partners, including building at least one new large corporate partnership
• 3+ years experience of working on community fundraising projects with the charity or through a corporate partner
• Experience of being highly organised, managing multifaceted partnerships in a charity setting, covering multiple projects and teams, and including reporting.
• Excellent verbal and written communication skills, with the ability to communicate with varying audiences, including corporate partners
• A strong interest in mental health and in data and technology, and an understanding of corporate partnership opportunities for the sector

Desirable

• Experience of using Salesforce or equivalent CRM.
• Experience of both face to face and virtual stakeholder meetings with high value corporate funders
• Experience of building employee and/or community fundraising events and opportunities

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

Jangala is seeking an organised, enthusiastic Programme Associate to support the delivery of our connectivity programmes across the UK and internationally. This role will be part of the core team working to ensure that our projects reach the communities who need them most, supporting partners, improving programme processes, and contributing to Jangala’s organisational learning as we aim to deliver socially impactful internet to 4 million people by 2030.

This is a unique opportunity for a candidate who is comfortable with an outward facing role, seeking new opportunities for Jangala to support the connectivity needs of organisations in the UK and across the world and supporting our community of more than 300 existing partners who are using Jangala’s connectivity solutions to connect underserved communities and people without access to the internet.

You will work directly with nonprofit partners, communities, and internal teams to ensure our technology is deployed effectively, challenges are resolved quickly, and programme outcomes are captured and communicated. You will have an eye for detail and can bring a systematic approach to coordinating core Jangala processes and systems. 

About Jangala

Jangala is a technology charity dedicated to providing essential internet access globally, with the goal of  connecting 4 million people to the internet  by 2030. Founded in 2015 as a volunteer initiative providing Wi-Fi to 5,000 people in the Calais Jungle refugee camp, Jangala offers a unique approach through its novel connectivity solutions, and takes great pride in its strong partnerships with international aid actors, grassroots organisations and public bodies. To date, we have directly connected 100,000 individuals in 36 countries.

We are driven by a vision of equalising technology for everyone, and are fully committed to addressing the realities of digital exclusion and the fragilities of internet connectivity, both in the UK and around the world. As a non-political, non-governmental registered charity, we focus on bridging the digital divide and enhancing connectivity resilience.

Since our full-time founding, we’ve made a significant impact through innovative technology and robust partnerships. Big Box, our rugged connectivity champion,  generates Wi-Fi in critical and challenging environments from connecting refugee camps in Eastern Africa to community hubs across the UK. Get Box, developed rapidly during the COVID-19 pandemic, ensures that digitally excluded households and individuals are able to  stay connected to the internet, whatever their circumstances. 

Details of the role
You will play a key role in supporting the management  and scaling of Jangala’s programmes in the UK and internationally. Reporting to the Head of Programmes, you will be part of Jangala’s programmes department, which leads the delivery of our donor-funded work, deploying Jangala’s award-winning technology and developing and nurturing partnerships with grassroots organisations, charities, local authorities, and international agencies.

Supporting Jangala’s community of existing partners who are using Big Box and Get Box technology to connect communities will also be an important part of what you do. The role will also involve building new partnerships, research, coordination and working with data-driven systems, ensuring that our connectivity solutions reach the people and communities who need them most. 

Key responsibilities will include:

• Conducting research about and doing outreach to prospective partner organisations

• Onboarding new partner organisations in line with Jangala’s due diligence processes

• Organising and running  check in calls with partners

• Monitoring and replying to queries which come through Jangala enquiry and partner support email accounts, including for routine partner management and troubleshooting

• Inputting administrative data to Jangala’s partner management and monitoring and evaluation platforms

• Information gathering for funder reports and proposals

• General monitoring of equipment usage on the field on our telemetry systems

• Organising events and partner visits

• Writing content for social media and website

• Delegated project management tasks

• Deputising for the Programme Manager when required

The person we're looking for

We are open to applicants from a variety of professional backgrounds, but the ideal candidate will have experience in project coordination and working in multi-stakeholder projects, as well as a passion for digital inclusion and social impact.

We understand that many people, especially women, people from ethnic minority backgrounds, or other underrepresented groups, only apply for jobs when they feel they meet all the criteria. If you don’t match every point but are inspired by Jangala’s mission and excited to work on programmes that help some of the world’s most digitally excluded communities, we want to hear from you.

Core Requirements:

• Excellent inter-personal skills and service-minded approach  to supporting partner organisations

• Comfortable in working on remote partnership engagement in a diverse, international environment

• Strong organisational and administrative skills, with the ability to contribute to and maintain partner management platforms, project trackers, and reporting tools

• Excellent communication skills, with the ability to collaborate effectively across teams, with partners, and with funders

• Ability to manage competing priorities and work while maintaining attention to detail

• Commitment to Jangala’s mission and values

Desirable Requirements:

• Experience in the technology, humanitarian, UK charity, or international development sectors

• Familiarity with project management tools such as ClickUp or similar

• Experience with handling data and conducting analysis and research

• Experience with writing content for websites and social media

• Willingness to travel occasionally for project-related work

• Multilingual skills, particularly French, Spanish, or Arabic

Important details

This is a 6 month Fixed term contract with the opportunity to extend.

Jangala’s office is based in London and operates a remote-first working policy. Travel to our London office will be required for collaborative work at least once a week.

We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:

• Flexible working (general arrangement is one day in the office per week)

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Gender inclusive office facilities

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• A real focus on learning and development with each person having an L&D budget

• Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas

• Team days out

• A hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries.

The salary range for this role is £31,000-£34,000 per annum, with consideration for part-time arrangements.

About the role

You’ll join us at a vital and exciting time, as we help to shape what the future of health and care looks like with our new strategy and a reshaped communications and engagement directorate.

We’re looking for a strategic and creative digital communications leader to join our team, overseeing our digital channels, including email, paid and social media. In this role, you will plan, produce and evaluate all kinds of digital content, ensuring it is engaging and accurate, and aligns with our strategic and income-generating goals. You'll work closely with colleagues across The King's Fund to find interesting stories to tell and use insight and data to craft the right assets for our audience and make improvements to our channels. 

You’ll oversee the delivery of marketing and communications campaigns across multiple channels and enjoy both the creative and technical aspects of channel and community management. You'll be a compassionate and inspiring people manager and a confident communicator.

If you’re passionate about storytelling, data-driven strategy, and delivering meaningful results, we’d love to hear from you.

The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy. 

What you'll get in return 

The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

How to apply

To apply, please visit our website and read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. 

No agencies please.

CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.

The deadline for receipt of applications is Tuesday 4 November, 9.30am. Late applications will not be considered.

Interviews will be held on Wednesday 12 November. The role is available to start immediately.