Administrator Jobs in Home Based

Heard is an award-winning small charity that works with people, the media, and other organisations to inspire content and communication that changes hearts and minds.

A fantastic opportunity has arisen for a proactive and enthusiastic administrator with excellent problem solving and communication skills to join our delivery team. This is a varied, dynamic role supporting the programme delivery at Heard. We are trusted and valued for our high-quality, compassionate delivery.

We are looking for someone who can provide vital assistance with liaising with network members, booking travel, coordinating event logistics, expenses, and maintaining project admin. They will play a role in maintaining and improving project systems, enabling project teams to deliver on time, with care and impact. They will be an effective communicator, with high levels of emotional intelligence, and be responsible for contributing to a supportive, positive and effective workplace.

• Application deadline: 9am, Tuesday 24th September 2024

• Job type: 6 month contract with the potential to extend, 4 days a week 

• Start date: ASAP
• Location: Hybrid - London, coming into the office (Bethnal Green, London) at least two days a week + additional days in the office as needed for attending events, trainings, internal or external meetings. Our team embraces hybrid working (mix of home/office).
• Based at: The Green House, 244-254 Cambridge Heath Road, London E2 9DA

• Staff benefits: 7.5% pension contribution and salary sacrifice scheme | 30 days holiday plus bank holidays, a day off on your birthday, quarterly development days & days off between Christmas and New Year | mentoring scheme | annual training budget | hybrid working. (More in Job Pack)

• Salary/Pay: £28,000 FTE (£22,400 pro rata'd)

• Reports to: head of delivery

For more information about responsibilities, skills, and requirements as well as more about who we are as an organisation and how to apply, please see the Job Pack.

We are looking for a Giggle Doctor Programme Administrator to join our busy programme team, to support the day-to-day operations of our Giggle Doctor programme for hospitals.

This is a part-time, one-year contract to support the running of the Giggle Doctor programme while a member of the team is on maternity leave. We are flexible as to which days are worked, providing that the post-holder has a fixed working pattern over a minimum of 3 days per week. This post requires work from the office as well as some work from home. We will provide training to the successful candidate on how to fulfil the key tasks of the role.

About Us

Theodora Children’s Charity is a truly inspirational and pioneering charity which successfully works to improve children’s experience of being in hospital.

Theodora Children’s Charity UK is part of an international family of Theodora’s; originally established in Switzerland, there are Theodora Giggle Doctors visiting children in Switzerland, Italy, Spain and Hong Kong, as well as in the UK.

Over the past 30 years we have made a positive impact on over half a million children and their families in the UK and 3 million children internationally, improving children’s experience of being in hospital through visits from professional performers, called Giggle Doctors.

Our Mission and Values

At Theodora Children’s Charity we help children living with illness, disability and serious health challenges to feel better using the proven power of laughter. Our vision is to contribute to the wellbeing of children in the 14 core hospitals and specialist care centres we visit across England, as well as those we support virtually. Our Giggle Doctors are specially trained performers who are able to visit children in a clinical setting or through the Virtual Visit Programme.

By combining music, play, magic and storytelling our 21 Giggle Doctors bring joy and laughter to children in challenging times. From Dr Boogie Woogie to Dr Teapot, our Giggle Doctors wear their very own ‘doctor coats’, which represent their character, and spend time one to one with the children. Giggle Doctors create opportunities for children to play and interact through a range of musical and fun activities.  Sometimes they will make balloon animals and blow bubbles, and at other times they will sing a funny song or simply listen and talk to a child one to one.

The play is always child – led, with each interaction being unique to the child and their needs. A Giggle Doctor visit isn’t just about one magical moment, it can have a significant and lasting impact on a child’s well-being. With each visit, the aim is to reduce stress and anxiety, increase opportunities for play, and improve children’s experience of hospitals.

Our trustees, office team and Giggle Doctors are united by our shared values of Authenticity, Interaction, Diversity, Excellence and Enthusiasm.

Job Description

Key Tasks and Responsibilities

Administration

· Act as first point of call for artists regarding their visits to hospitals, overseeing sickness, cover and changes to their schedules

· Support artists with hospital administration and contracts

· Keep artists updated with changes in Theodora Children’s Charity’s policies

· Process changes to the Giggle Doctor schedule on our internal systems

· Liaise with hospitals and keep them up to date with information about their programme of Giggle Doctor visits

· Set up meetings with hospitals, artists and Theodora Foundation colleagues as required

· Book long-distance travel and hotels for artists for hospital visits and training events when required

· Support the Finance Manager and Giggle Doctor Programme Manager with collecting and filing timesheets, invoices and receipts for payment

Training and Events

· Support the Giggle Doctor Programme Manager with events, including booking rooms, resources and catering

· Attend training events for Giggle Doctors, setting up and packing down as needed

Impact and Programme Monitoring

· Support the Giggle Doctor Programme Manager with monitoring Trainee and Junior Giggle Doctor’s progress and keeping records of their observation notes

· Support the Giggle Doctor Programme Manager with data capture and record keeping

· Take minutes and record actions during Programme Team meetings, Theodora Foundation meetings and office team meetings from time to time

• Utilise the charity’s CRM database to keep all records up to date and effectively progress supporter development.

HR and Safeguarding

· Act as Deputy Safeguarding Lead and follow safeguarding processes for recording safeguarding incidents in the Designated Safeguarding Lead’s absence.

• Run DBS checks for artists when required using the external Ucheck platform

Other

• Represent the charity at external functions and conferences.
• Undertake any other duties reasonably requested from Programme Manager from time to time

Person Specification (include essential/desirable)

Essential:

· Highly organised and process-driven

· Ability to complete tasks (with or without reasonable adjustments) efficiently

· Excellent written and spoken communication skills

· Able to build good working relationships with a range of stakeholders including performing artists, healthcare workers and teams across the charity

· Careful and accurate when sharing information

· Problem solving skills and a positive, can-do attitude

· Able to multi-task, prioritise and meet deadlines

· Works calmly under pressure

· Competent with Microsoft Word and Excel

· A team player who is also able to work independently and use own initiative

· Able to contribute ideas to planning discussions

· Belief in the power of the arts to improve the health and wellbeing of children and their families

· Commitment to learning and self-development

· Commitment to Theodora Children’s Charity’s values and mission

Desirable

· Some experience of good safeguarding practice and handling confidential information

· Experience of working in either an arts or a healthcare organisation

· Experience of working on a project that involves children

· We are interested in hearing about transferable skills

Part Time (25 hours) –
Monday to Friday 5 hours a day 

This post requires a motivated, committed and highly organised person to work alongside Restore staff.

We intend to significantly increase volunteer engagement with Restore. Volunteer services offer us a way to expand services with support provided by a wide range of people with different skills, experiences, and strengths. 

We want to develop a skilled and trained group of people, both paid and volunteer, to support mental health in Oxfordshire by providing specialised training for each role.

The ideal candidate will have te following attributes and skills:

Essential Requirements

• Intermediate understanding of Google/ Microsoft packages including Outlook, Word and Excel and ability to use Social Media.
• Strong interpersonal and influencing skills.
• Ability to build good working relationships with colleagues at all levels.
• High levels of accuracy, attention to detail and ability to work to deadlines.
• A self-starter who can work both independently and collaboratively.
• Creative flair and an ability to work imaginatively.
• Excellent organisational skills and the ability to manage a wide range of tasks.
• Ability to deal with information in a confidential manner and respond with sensitivity to the opinions of others.
• Flexible and non-judgemental approach to people and work.
• Ability to work on own initiative, to organise work and meet deadlines.
• Excellent listening skills and communication skills (both written and verbal).
• Excellent time management skills with an ability to manage a range of objectives.
• Awareness of and commitment to all aspects of anti-discriminatory practice.
• Experience of using SAGE or other HR information systems. 

Please click 'apply'to download the full job spec.

Closing date: Sunday 15th September 2024 at midnight

We are recruiting for a Head of Administration to join the bemix team

Permanent Contract, Working Full-time, 9am-5pm

Office based at the Innovation Centre, Canterbury, with travel to and working from different bemix locations in Kent, as and when needed.

This is an exciting and varied role and will offer someone a fantastic opportunity to lead our friendly and supportive Administration team. 

We are people with and without learning difficulties and/or autism, working and learning together. Whether it’s to be seen working, be heard campaigning or belong to a friendly group of people, people achieve their goals with bemix. We do this by supporting people with learning difficulties and/or autism to speak up, make choices and become powerful and influential. We support them to gain opportunities and become more independent in learning, housing, work, health, money, travel, leisure and relationships. The Administration team plays a crucial role in ensuring the smooth and efficient day-to-day operations of bemix. The team works hard to support the workforce so they can achieve bemix’s goal for everyone to be seen, to be heard and to belong.

 

Main aim: To oversee, plan and steer the administration across the organisation. With proven skills and experience to confidently approach different tasks and requests throughout the day with a solution-focused, confident and resilient working manner. You will lead, support, unite and develop the office administration team, so that great things can be achieved. The role needs someone who instinctively takes the approach of reviewing and developing systems, tracking progress on projects and thrives on organising and planning a busy calendar of work.

Holding oversight for the bemix mainline, email inboxes and other communication channels, ensuring all are well-manned across the whole week by the administration team and answered in a friendly, helpful and professional manner. Stepping in to provide practical help when needed, to ensure an excellent pathway of communication (both external and internal) is maintained at all times. 

Hours: Working 37 hours per week, working Monday - Friday between 9am - 5pm .  Working hours need to have flexibility to respond to tight deadlines with extra hours, taken as time off in lieu.

Location: Mainly at the Canterbury Innovation Centre, University of Kent site, Canterbury. With great facilities, including free parking, cafe, reliable local transport connections and lovely outside spaces to explore on breaks/lunch/walking supervision. With flexibility and commitment to travel and work at other bemix locations and sites, as the role needs demand.

Salary and benefits: In the range of £30,000 - £34,000 per annum.  With an offer made based on experience and proven track record. Along with generous 25 days annual leave pro rata plus 8 bank holidays + Contributory Pension Scheme option (5% of pay) 

If you are …

• A natural communicator with great interpersonal skills. You must be able to collaborate with different types of people and organisations and be patient when people are speaking.

• Someone with a proven track record of effective Leadership, ideally in a similar setting. 

• Someone with the ability to create, implement, and communicate effective administrative processes to team members. 

• A strategic and proactive person, who can manage requests and prioritise/execute a large array of different and changing tasks. 

•  You are adept at spotting what needs to be done, with the vigour to do what it takes to keep bemix thriving and operational.

• You are able to be physically present and engaged with the office team. As well as effectively communicate information in a way that is easy to understand and maintain confidentiality when required. 

•  Someone with a working style means that you tend to foresee the things that will need attention long before they arise! You find ways of supporting a team in a more proactive, rather than reactive manner.

• You are adept at navigating both expected and unexpected scenarios with a non-judgmental, calm and solution-focused approach. 

...we’d love to hear from you!

If you feel you have the experience for this role, share the bemix EPIC values and would like to be part of a fantastic growing team, then please go to our website and fill out our online application form.    

Closing date for applications: Midnight, Sunday 6th October 2024

Interview date/s:  Monday 14th October and/or Tuesday 15th October 2024

We will contact everyone by the end of the day on: Wednesday 9th October 2024. 
 

No agency contact please. You will be required to declare all past convictions, whether spent or not, as this post is exempt from The Rehabilitation of Offenders Act 1984. You will also be required to undergo an Enhanced DBS Check.

We are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for people with disability, neurodiversity and/or long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us.

Are you an immediately available Finance Administrator who is looking for your next role?

Are you passionate about arts and drama? If so then this Finance Administrator role is the right role for you.

Job title: Finance Administrator

Duration: 3 months (possible extension)

Location: A very short walk from Goodge Street Underground Station

Contract type: Temporary

Hours: Full time - Hybrid working

Working for this prestigious arts charity you will support the wider finance team in ensuring the finance operation are completed and delivery in a timely manner.

Your duties as Finance Administrator will include;

• Process purchase ledger invoices
• Setting up payment runs
• Setting up new suppliers
• Managing the finance inbox
• Assisting with ad hoc month end and reconciliation work

In this busy and diverse role you will have to manage a variety of tasks and will have direct communication with internal and external stakeholders. The skills you will bring to your role as Finance Administrator will include;

• Processing purchase ledger invoices
• Knowledge of debits and credits
• Prior experience of working in a similar role
• Working knowledge of a accounting system such as Access Dimension

If you are immediately and interested in applying for the position of Finance Administrator through TPP Recruitment then please do so by sending your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Prospectus is delighted to be working with one of the UK's leading public research universities to support them in their search for a temporary full time (35 hours per week) Programme Administrator to assist them during this busy time. This post is to start as soon as possible and anticipated to be until June 2025. This post will be based in Holborn, working onsite every day.
As their Programme Administrator, you will provide a high level of administrative support to the faculty and students, and to ensure the smooth running of courses and programmes in the department. Including the following areas:

• Programme Administration - Working closely with Programme Managers on the day-to-day running of the department's programmes.
• Course and Faculty Support - Prepare relevant course materials, along with updating and maintaining course Moodle pages.
• Examinations and Assessments - Support to ensure that the departments examinations are carried out in line with the school requirements
• Service Delivery - General support, with regards to managing the smooth running of the department's resources, along with acting as first point of contact for phone calls

To be considered for this post you will have previous experience within a similar fast paced support role.Previous experience of Course/Programme Administration would be advantageous although not essential, ideally you will be educated to Bachelor's degree level. You will need to have excellent organisational and communication skills, along with capable of managing and prioritising a varied workload, whilst working well under pressure and demonstrating a flexible attitude to work.

This position ideally starts within a week, so you must be available immediately or on short notice to be considered and ready to commit for the entire duration.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.     

Our client, a prestigious university in London, is currently seeking a full-time, temporary Events Administrator to provide crucial support to the Events Manager in executing the university's event programme. This includes organising key events such as open evenings, graduations, public and inaugural lectures, and other high-profile College functions. The role offers a hybrid working arrangement, with a minimum requirement of one onsite day per week (Tuesday). However, increased onsite presence will be necessary for event days, which may occur in the early evenings or occasionally on weekends, with time off in lieu provided. The position is expected to start as soon as possible, initially running through November.

This dynamic and varied role is ideal for someone looking to build on their prior experience in event support within the higher education sector. You will assist the Events Manager in planning and coordinating both virtual and in-person events, managing logistics and operations in the lead-up to events, and serving as the primary point of contact via telephone, email, and mail, addressing inquiries from staff, guests, and attendees. Additionally, you will help promote and attend events, providing hands-on assistance as needed, and will collect and compile event statistics for the annual report.

We are looking for candidates with previous experience in a fast-paced administrative or support role within the events field, particularly within higher education. The ideal candidate will have strong organisational skills, attention to detail, and the ability to manage and prioritise a diverse workload while working well under pressure. Excellent customer service and communication skills are essential.

As this role is set to begin immediately, candidates must be available at short notice.

As a specialist recruitment practice, we are committed to fostering inclusive and diverse workplaces. We welcome applications from all sections of the community and are dedicated to supporting you throughout your application process.

We are seeking a highly organised and proactive Executive Assistant and Administrator to support our team and ensure the smooth operation of our office. This is an exciting opportunity for an enthusiastic and self-motivated, experienced executive assistant with administration experience to join our warm and friendly mental health charity. Dose of Nature is in an exciting phase of growth as we continue to receive greater funding to expand our reach. This role requires a detail-oriented individual with excellent communication skills, who can manage multiple tasks and priorities efficiently. You will assist with incoming calls and enquiries from our clients and volunteers whilst supporting our team members with recurring daily tasks and stand-alone projects with minimal direction and supervision. 

The successful candidate will be a key player in facilitating our mission by providing exceptional administrative support and contributing to the overall effectiveness of the organisation. We offer candidates hybrid working arrangements with the opportunity to work on-site in our nature reserve at Pensford Field, near Kew Gardens, 1-2 days per week. 

We are looking for someone with enthusiasm, passion, and a can-do attitude, who is confident in making decisions and solving problems. You will need to hit the ground running, must be able to deal with conflicting demands and prioritise work whilst ensuring that a high-quality service is provided and that deadlines are met. You must be professional, with good attention to detail and a high level of discretion, with great written and verbal communication abilities and excellent organisational skills.

The nature of the role may require occasional flexible hours such as occasional evenings to cover quarterly Board meetings and other events as necessitated by the needs of the charity. 

• Deadline EXTENDED: 29th September, 11:59 pm 
• Salary: £32,020 per annum, pro rata, subject to deductions for tax and national insurance contributions as required by law.
• Hours: Full time (37.5 hours per week) or 4 days per week. This may be flexible.
• Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
• Pension: 4%, incremental pension contributions.
• Contract: 2 years, fixed term (with possibilities of extension subject to funding)

In this role you will be responsible for ensuring the effective administration, maintenance and development of relevant FLEX’s resources and systems. This role involves leading on HR processes, including recruitment and onboarding, staff development and training, etc. as well as tasks related to governance and compliance, finance and grant administration. You will work closely with FLEX’s management team and will be responsible for staff communications regarding office operations and human resources.

Are you a highly organised and detail-oriented individual with a passion for quality and administration? Do you thrive in a collaborative office environment and enjoy working with a diverse range of stakeholders? If so, we have an exciting opportunity for you!

We are seeking a dedicated Senior Quality Administrator to join a professional body within the healthcare sector to provide essential support to the Quality Manager. In this role, you will play a crucial part in maintaining and improving the quality of all services and programs.

Senior Quality Administrator

Location: London - hybrid, with 5 days per month in the London Bridge office

Duration: 3-Months Temporary

Salary: £13.90 per hour plus £1.68 per hour holiday pay (equivalent to £25,300 per annum FTE)

Working Hours: 35 hours per week

About the role:

Key responsibilities include managing databases, coordinating participant registrations, responding to queries, and maintaining the programme's website. The role also involves preparing, proofreading, and formatting documents, assisting with committee work, and ensuring clear communication with internal and external stakeholders. The position requires maintaining detailed documentation and ensuring compliance with policies and procedures.

About you:

You will have relevant administrative experience, strong written and verbal communication skills are essential, along with excellent organisational and time-management abilities. You will be proficient in Microsoft Office applications (Word, Excel, PowerPoint) and capable of maintaining databases while handling multiple tasks simultaneously. Attention to detail, particularly in proofreading and document formatting, is critical.

If you are a proactive, detail-oriented, and highly organised individual looking for a rewarding role in quality administration, we want to hear from you! This is an exciting opportunity to be part of a mission to ensure the highest standards of quality in healthcare.

How to apply:

We are looking to move quickly with this role, please share your CV.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Generous Giving Administrator

Our client reduces the administrative burden for parishes by handling the processing of gifts, claiming of Gift Aid and managing general inquiries centrally. This alleviates the need for individual churches to manage Gift Aid claims and paperwork, allowing them to focus more on their core mission and community priorities.

In 2023, they processed over £85 million in gifts and Gift Aid. This was distributed to more than 4,500 church communities already using them. They served a significant number of givers, totalling over 75,000 with this number growing daily. 

Their team prides itself on delivering excellent customer service, ensuring that both giver and churches receive prompt and attentive support. 

Overall, the Scheme plays a crucial role in facilitating sustainable and impactful charitable giving within the Church of England, fostering financial stability, and enabling churches to better serve their communities.

They want all their members of staff to have positive working experiences – and they seek to continually improve their working systems and arrangements.  They welcome and encourage new ideas and suggestions about opportunities to improve as an organisation and in the services they provide.

They are looking for a detail-oriented individual to receive, process and manage regular gifts and to provide the required administration support to Church of England parishes and givers. Please note that this is an office-based role on a permanent part time basis 

As Generous Giving administrator your key responsibilities will be : 

• Receive, record and process gifts from a variety of channels (phone, postal, online).
• Ensure record keeping requirements for gifts and associated documentation are accurate and kept secure through the use of electronic and manual filing systems.
• Comply with GDPR and maintain giver confidentially.
• Support new Parishes through their registration process and register new parishes on the management database.
• Support the creation, development, streamlining and maintenance of a consistent and central record of processes and procedures.
• Provide support with ad-hoc projects, pilots, initiatives and operational improvement tasks. 
• Assist with communications, meetings and events.
• To welcome visitors and/or receive incoming enquiries and telephone calls - dealing promptly and courteously with enquiries and ensuring high-quality customer service.

To be successful in this role, you will need to have previous experience of working in a busy office environment, be flexible and adaptable with excellent interpersonal and communication skills. A good knowledge of MS Office - excel, word and outlook is an essential criteria.

If this sounds like you and you would love to join their team, They'd love to hear from you!

They reserve the right to close the role early should they have sufficient candidates.

REF-216 848 

An Events Fundraising Administrator is required from the 23rd September for 10 weeks, working 4 hours per day, to support a national charity in the lead up and during up coming event.

As the Events Fundraising Administrator, you will support the team by handling the phone line and challenge events inbox. This will require a few days in the office initially to train up on the systems. After that they can be flexible on remote working. 

We are looking for someone who has experience of supporting or working within a fundraising team. Either as a fundraising assistant, or from a supporter care type background. 

If you would like to find our more about this opportunity, please apply and we can discuss further.

Team: Corporate Services Team

Report to: Service Manager / Operations Manager

Purpose: Coordinate the provision of projects and services delivered by Umbrella Cymru across Wales.

Location: Office – Caerphilly, CF82 7FQ

Hours: 37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval).

Salary: £23,500 - 25,437 per annum

Who are we?

Umbrella Cymru provides a range of services in relation to gender and sexual diversity, equality, and inclusion. We take great care and pride in the services we offer, and we aim to demonstrate this by giving people the best information and support we can.

We keep flexibility at the heart of everything we do and aim to provide support to people where they want it, how they want it and when they want it. As such, all staff and volunteers are required to provide flexible support and undertake a range of tasks.

As a service, we maintain a focus on achievable outcomes, supporting people as experts in their lives to reach their goals. Our practice follows a social model with a focus on rights, autonomy, and empowerment.

Umbrella Cymru has been awarded the contract to deliver support to anyone referred to the Welsh Gender Service and therefore work in partnership with Cardiff and Vale University Health Board to provide a full bio-psycho-social support service to trans and non-binary people in Wales.

We have also been commissioned by the Police and Crime Commissioner for Gwent to deliver a support service to any children and young people affected by any crime or antisocial behaviour in the Gwent area.

Who are you?

We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence. You will embody the visions, and values of Umbrella Cymru.

You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes.

You will be professionally curious and have a sound ability to problem solve.

You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly.

You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development.

You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.

What will you get?

• We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
• We are a friendly team who love to help each other. We like to hold teambuilding days and events to strengthen our relationships, knowledge, skills, and spirit.
• Working with us will no doubt give you a strong sense of purpose and pride.
• You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
• We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
• We offer flexible working wherever possible with an ability to work from our offices and from home.
• You will get 22 days paid annual leave plus bank holidays.
• Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.

Key tasks / responsibilities

Umbrella Cymru provides a range of services including:

• Triage and Assessment
• Information and Signposting
• Advice and guidance
• Advocacy
• Practical Support
• Listening and Befriending
• Emotional Support
• Professional and Corporate Support
• Education input sessions
• Awareness raising and events

The post holder will:

• Coordinate the provision of services available to clients and professionals
• Act as point of contact for team members, clients and professionals.
• Coordinate, arrange and attend events to publicise Umbrella Cymru.
• Provide administrative support for local and national projects.
• Maintain accurate, up-to-date, and confidential records of all work undertaken.
• Manage multiple inboxes and correspondence (including responding to written communication and answering phones).
• Produce statical reports from service data.
• Coordinate Volunteer networks.
• Research and provide accurate information as required to colleagues, clients, and professionals.
• Liaise with other service providers to maintain directory of services.
• Record and produce minutes of meetings.
• Provide administrative and secretarial support for projects and corporate services.
• Undertaking other tasks as necessary.

Role specific criteria

Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.

Essential

• Excellent communication skills with the ability to quickly establish rapport and positive relationships.
• Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
• Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
• Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to new technology.
• Ability to understand and accurately record comprehensive information.
• Effective ability to work on own initiative as well as part of a team
• Must hold a valid UK driving license and have access to a vehicle.

Desirable

• Experience and knowledge of gender and sexual / transition processes.
• Knowledge of criminal justice processes.
• Project management qualifications.
• Experience of providing administrative support
• Ability to read, write and speak Welsh.

Application deadline:

Applications must be received by 23:59 on Sunday 29 September 2024

Interviews will be held on Thursday 26 and Friday 27 September 2024.

To read the full details of the role and submit your application, you must visit the site by clicking the "Apply Now" button.