Administrator Jobs in London, Greater London

About Us

Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.

Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.

About the role

The Director of Operations leads all our member-facing services and operations to ensure that these services run effectively. The post holder is responsible for overseeing business planning and managing income streams, ensuring financial sustainability. They will maintain all relationships with local authorities, Integrated Care Boards, and private funders, ensuring the quality of services and adherence to best practices, regulations, and legislation.

Principal Duties and Responsibilities (Please see job pack for more details)

• Provide strategic leadership to the service leads for all our member-facing services, and the administration and premises team to ensure the efficient delivery, quality, and consistency of services, guided by the principles of co-production.
• Oversee the development of plans and strategies for each team and instil a sense of collaboration, common goals, and working together across the departments to ensure the sustainability of our services.
•  Oversee all budgets within the departments.
• Build good relationships with stakeholders in the boroughs we serve to develop opportunities for growth and development of our services.
• Lead on commissioning/tender/framework contracting arrangements with the local authorities we serve.
• Lead on safeguarding and health and safety to ensure we are compliant in all areas.
• Work with staff to ensure our members’ voices are at the centre of everything we do.
• Work with the managers and the Finance team to ensure unit costs are correct and work to ensure full costs of the service are recovered from customers.
• Support the teams and work with the Director of Development and Fundraising to explore new opportunities to develop our business to generate income.

Key Relationships - Internal and External

• Members
• Staff and volunteers 
•  Board of Trustees
• Commissioners
•  External Partners

Other

• Apply the Headway East London values and behaviours to every aspect of the role at all times.
• Protect and enhance the interests and reputation of Headway East London internally and externally.
•  Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

UK Parliament

Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system.

With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

• 30 days' annual leave (increasing to 35 days after first full leave year).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.

Introduction

The People & Culture team (PACT) is responsible for corporate people strategy and planning. The team develops HR policies and standards and provides efficient, accurate and customer-focused support to internal customers across the Administration and Joint Departments

The Role

This is an exciting and challenging opportunity to work across both Houses of Parliament to ensure that our updated Safeguarding policy is effectively implemented and embedded across our varied teams.

The Parliamentary Estate is a mixed-use site, with many different activities involving a wide range of individuals: from members and staff of both Houses, to visitors on democratic access tours and attending proceedings, school children on educational tours, VIP visitors and parliamentary delegations, and tourists from all over the world.

You will need to work with teams across Parliament to understand these different activities, assess the risks of harm to children and adults at risk, the likelihood of those risks materialising, and how Parliament can effectively mitigate them. You will lead in the roll out of our updated Safeguarding policy alongside the development of a network of trained safeguarding coordinators, developing a community of interest to share best practice and guidance.

Some of the responsibilities for this role include:

• To be the lead source of advice and guidance on safeguarding policy and practice within Parliament.
• Support the work of the Safeguarding board, providing expert briefing, analysis and recommendations as required by the board.
• To act as an additional Designated Safeguarding Officer, supporting the work of the existing Designated Safeguarding Leads as required.
• To lead the implementation and continuous improvement of the new safeguarding policy, using a risk-based approach to embedding it in parliamentary activities, structures and culture.
• To establish a network of local safeguarding co-ordinators across Parliamentary teams

Skills and Experience

To be successful in this role you will demonstrate:

• Experience of successfully implementing safeguarding policy and guidance in an environment which, like Parliament, is a mixed-use site, with a wide range of activities and stakeholders. Evidence of using a risk-based approach to deliver robust and proportionate training, procedures and guidance in support of meeting statutory obligations.
• Specialist knowledge of safeguarding relating to children and adults at risk, with a demonstrable understanding of current legislation, including core principles and current best practice, and the ability to apply this in a pragmatic way relevant to our organisational context.
• Strong interpersonal and relationship-building skills with the ability to work across organisational boundaries and teams. Able to confidently engage with and influence people at all levels within the organisation, including senior leaders.
• Excellent planning and organisation skills with the ability to meet demand and deadlines whilst taking full responsibility for the quality of the work delivered both individually and through others.
• Highly developed written and oral communication skills, with the ability to present information clearly and explain ideas in a way that decision-makers understand and can act on.
• Ability to lead individuals and teams, building and maintaining strong collaborative partnerships to achieve organisational goals, whilst upholding the values of equality, diversity and inclusion.

Next Steps and Additional Information

CV & Supporting Statement - If you would like to apply for this role, please submit your CV and cover letter explaining how you would meet Criteria 1 - Experience and Criteria 2 - Functional Skills in no more than 500 words.

More information on the role and the full criteria can be found in the Job Description.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

This is an exceptional opportunity for an Executive Assistant to join The Prince’s Trust supporting three members of the Executive Leadership Team – Director of Fundraising & Marketing, Director of Communications and Director of People & Learning.  

This is a busy, varied and important role working closely with the Directors to make sure their diaries support their strategic priorities. Key responsibilities include:

• complex diary management including all travel arrangements
• providing secretariat meeting support
• preparation of presentations & briefing papers ensuring Directors are well prepared 

You will need to have the ability to exercise tact, diplomacy and sensitivity, with excellent interpersonal and teamwork skills.

The role will be ideal for a highly organised, flexible, experienced Executive Assistant used to working on their own initiative and comfortable with multi-tasking. We have a hybrid way of working, and you will be expected to be in the office 3 days a week. The role is part of an Executive Assistant team reporting into the Head of the Chief Executive’s Office.

JOB DESCRIPTION

Job Title: Book-Keeper/administrative responsibilities /HR

Part-time: 21 hours per week

Reports to: Director

Salary: 27,500 PA for full-time (pro rata salary)

Job Purpose:

The Bookkeeping/admin role include Managing and coordinating monthly reporting, budgeting and reforecast processes. Answering the telephone, ordering stationary. Providing back office services such as accounts payable, collection of time sheets and payroll. Monitoring cash flow, petty cash handling, paying invoices, communicating with local government finance team, HR and funding application /budgets and monitoring.

Experience of working in a medium size charity and can be work as part of a team friendly cooperative.

Key Responsibilities:

Bookkeepers are responsible for several duties related to managing financial records these responsibilities may include:

· Processing payments, invoices, income and receipts and entering data into accounting software (QuickBooks online) or databases then filing hard copies

· Preparing financial statements showing organisation income and expenditure

· Paying vendor invoices and tracking bank account balances

· Completing VAT returns (if related)

· Verifying the accuracy of business accounts and alerting the management of errors

· Recording any inconsistencies to help the Accountants reconcile inaccuracies

· Developing monthly financial statements including cash flow, profit and loss and balance sheets

· Work with purchasing to enter all PO driven invoices.

· Track employee purchases – ensure appropriate use of company credit cards.

· Work with and support Leadership Team to ensure all expenses are tracked and costs reduced

· Prepare weekly financial reports and correspondence for internal or external review

· Identify opportunities for increased efficiency, enter data for divisional budget and expenses for reporting to Leadership Team.

· File and sort documents (paper and electronically, creating consolidated reports when necessary)

· Various accounting, journal entries, and inventory adjustments.

· Set up and disposal of assets, maintain depreciation schedule

· Preparing employee wages

· Managing employee expense claims

· Helping the with administrative duties and preparing yearly accounts

· Responsible for timesheets, correct or address any payroll changes on weekly basis.

· Give out payslips, email payslips, input on-line banking and advise when submitted for approval.

· Monitor payroll on a weekly basis for any payroll deductions etc

· Prepare payroll & government returns and remittances and payments including HMRC.

Health and Safety and Human Resources:

· Reviewing charities policies and procedures, assisting manager to understand and implement these policies with their staff, to maintain the HR and Safe portals.

· Additionally, work will need to be done to improve the already systems in place

· Attending meetings & note taking

· Ensure all staff are compliant with compulsory CPD, and maintaining up to date records

· Ensuring device policies, mobile phone & laptops, are signed and uploaded onto HR for all staff in possession with a device

· Support recruitment of new staff and lead induction process

· Ensure all new starters and leavers complete all the required paperwork, and that department managers have uploaded the relevant paperwork onto the relevant system

· Human Resources include processing DBS updated

· Manage employee pension plan.

· Maintain vacation, sick leave and attendance records.

· Maintain list of employees.

This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to change based on the needs of the organisation. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

PERSON SPECIFICATION

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Coordinates and assists the Lifelong Family Links with annual budget preparation process including preparation of accounting and personnel reports, document compilation and analysis, and data management.

To take part assigned operations to achieve goals within available resources; plans and development of the organisation; reviews progress and suggest changes in law as needed to Director

Participates in the development of short and long range plans; gathers, interprets, and prepares data for Director, reports and recommendations; coordinates department activities with other departments and agencies as needed.

Reviews and evaluates programs and services to determine how well they meet the legal requirements intent of the charity.

Support grant programs; prepares grant applications. Conducts operational effectiveness reviews and/or management audits to ensure functional or project

Skills/Experience Required :

· AAT qualified

· Previous book-keeping experience essential

· Microsoft Office suite – Excel

· QuickBooks online

· Working for a charity experience

· Funding applications experience

About the job role

We have an exciting opportunity for a Centre Manager in our Training, Education and Development team at St Joseph’s Hospice.

We are looking for someone who has experience in management and income generation and working in a customer service-focused environment. This post is responsible for managing the development of income, generating opportunities as part of the Training, Education and Development team through a range of educational activities and the hiring of the purpose-built Education Centre at St Joseph’s Hospice. In addition to developing income streams, the manager will lead on audit, administration, governance and quality assurance activities on behalf of the team. The post demands an entrepreneurial approach combined with well-honed managerial and business skills in order to maximise potential income generation, relationship development opportunities and the effective delivery of programmed education.

About you

You will need:

• Excellent communication and interpersonal skills
• Experience of managing a small team
• Experience of marketing and promoting a service
• Excellent customer service skills and experience

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the Apply button.

Closing date: 4th October 2024

Interview date: 15th October 2024

PREVIOUS APPLICANTS NEED NOT APPLY.

Management of the circuit properties in terms of maintenance, inspections, compliance, lettings and contracts. Support the work of the circuit stewards with financial administration of the circuit accounts.

The manager will do this by:

- managing and processing all necessary Circuit property matters related to Methodist property in the Forest Circuit

- providing expertise, advice and guidance based on Methodist policy and best practice for church buildings, manses and other Methodist facilities

·offering support to churches within the Circuit on matters of property and development particularly where there is a circuit or local vision to develop premises for creative use

· provide financial oversight and book-keeping support

· coordination of compliance issues across the circuit

Mottingham Big Local Refocused (MBLR) Partnership is delighted to be recruiting a Project Support & Communications Officer.

Mottingham is one of the local areas in England benefiting from £1 million Big Lottery investment. You will play a key role in the delivering of our plan and vision for the Mottingham Big Local area. Working alongside our MBLR Programme Manager, the person appointed will undertake a variety of tasks that include communications, grants administration and providing support to the resident led MBLR Partnership.

Working to implement our communications plan via established communication channels, you will be responsible for managing the partnership’s newsletters, social media and the MBLR website. You will also aid the MBLR Programme Manager with the administration of our Community Grants programme.

The person appointed will have experience of providing committee/Board support including minute taking and agenda distribution.

Hosted by Community Links Bromley, you will report to the local resident led Partnership

Please note that we do not accept CV's

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, evening and/or weekend work is required

Salary: £27,500 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

We will be interviewing candidates as they apply, so we encourage you to apply as soon as possible if interested!

About Media Defence

Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them. We engage in strategic litigation to improve the regulatory environment for media freedom, make grants to organisations in various countries to run media defence programmes, and build the capacity of the lawyers and organisations we work with on issues of media law.

About the Role

As Events Coordinator and Team Assistant, you will support the CEO, as well as the Operations, the Development and Capacity Building teams across all their events, traveling and administrative needs. Your main job responsibilities will be centred on organising and managing the admin that supports our work. You will play a crucial role in ensuring the smooth running of in person activities and administrative functions, working closely across the organisation.

You will be an enthusiastic team player as a lot of your tasks will involve and require input from other team members, from scheduling meetings to assisting in planning all our international travel, in compliance with current donor requirements.

Main Responsibilities

Events planning and coordination

• Coordinate logistical aspects of in person programme activities, including venue arrangements, participant travel, accommodation, and catering. These activities may include meetings for lawyers, regional and international convenings for Media Defence's network of partners, and fellowships
• Implement the logistical planning of events, including visas, flights, ground transportation, itineraries, and other travel-related arrangements, ensuring that all donor requirements are satisfied, such as the Fly America Act where applicable
• Assist Media Defence staff with visa applications, travel arrangements, itineraries, and accommodation needs, providing support to ensure a positive experience. This may include Board meetings, conference participation for Media Defence's Legal Team and CEO travel coordination

Contractual and Financial Coordination

• Support the Finance and Operations Director to ensure that event logistics align with donor requirements and Media Defence policy requirements, with a particular focus on financial compliance and the accurate implementation of travel, finance, and procurement policies
• Coordinate with external vendors, service providers, and contractors to manage contracts, payments, and other financial transactions related to event logistics
• Maintain accurate and precise record-keeping for all event-related activities, ensuring documentation meets organisational and donor requirements
• Maintain a filing system of all travel related and relevant documents that meets Media Defence's policies and donor requirements

Team Support

• Manage diaries and organise team meetings
• Take notes at meetings, prepare the minutes and distribute to relevant participants
• Provide support through administrative and communication activities, including checking that invoices from suppliers are accurate and handle any queries
• Oversee effective and smooth running of the Media Defence office, making sure staff are supported and resourced
• Monitor office supplies and stationery and make purchases when required
• Oversee maintenance of the fixed asset register and safeguard assets
• Participate in the delivery of ad hoc projects and tasks, as required

Other

• Identify and carry out any other duties which fall within the scope, spirit and purpose of the post as requested
• Maintain and observe an appropriate level of confidentiality at all times

Person Specification

Essential

• Excellent written and spoken English, good editorial skills and the ability to communicate with diverse communities and varied audiences
• Detail-oriented
• Competent IT user including Microsoft Office Packages, internet and email
• High level of personal integrity and commitment to the values of the organisation
• Ability to work flexibly and collaboratively to tight deadlines
• Ability to work in a multi-cultural environment
• Ability to manage a varied workload and demands from different teams
• Flexible and dependable, able to take the initiative
• Ability to work on own initiative without daily supervision
• Flexibility to reprioritise effectively and respond to requests for information at short notice
• Have a positive approach to daily tasks and have a solution focussed working method
• Proven experience of working with, and relating to, a diverse range of people and a pleasant, diplomatic manner and disposition in interacting with colleagues at all levels, as well as with Media Defence partners
• Right to work in the UK

Desirable

• Experience with databases/CRM systems
• Previous experience of working in a support/administrative support role would be an advantage
• Knowledge of French, Spanish or Arabic

Benefits

• Pension: Contributory pension scheme (employer matched contribution up to max. 8%
• Annual leave: 25 days annual leave plus bank holidays
• Week off between Christmas and New Year’s
• Third Friday of each month off
• Opportunity to carry over five days into the following annual leave year
• Days’ start/finish time is flexible
• Friendly and supportive team culture
• On joining Media Defence, all employees are automatically able to access professional support through our Employee Assistance Programme (EAP) provided by Health Assured Limited and through a digital health app
• We offer an enhanced maternity and paternity leave package
• We provide a range of training and development tools to support our employees to improve or develop skills and knowledge for the benefit of both the individual and the organisation

Equality and diversity are fundamental to our mission. We are committed to the recruitment and retention of individuals from diverse backgrounds and who reflect the diverse communities in which we operate.

Closing Date: 18th September 2024

Interviews will take place online between 25th to 27th September 2024

Summary

• Own the development of specific strategic actions within the Vision and Strategy as agreed with your supervisor.
• Lead the 27,000 volunteers workstream of the 30K Project.
• Run and grow the national weekly prayer meeting for 'Doubling the number of children and active young disciples in the Church of England by 2030'.
• Lead and support the Vanguard network for youth leaders with larger youth groups.
• Work on the development of the twenty-eight:nineteen project for peer-to-peer evangelism amongst secondary-school aged young people.

• Proven track record in working with wide range of stakeholders from senior leaders to engaging the voice of members of the public.
• A good understanding of the variety of tradition within the church and the importance of engaging across the breath of this.
• Passion for an experience of church work with children and young people.
• Proven track record in developing and implementing effective strategies for Children youth and families work over a significant area (e.g. a Diocese).
• High standards of project management and proven experience in delivering projects and campaigns to time and quality.
• Self-motivated, proactive and committed to achieving results.
• Leadership qualities and the ability to command the respect of others.

Job Title: Prospect Research Executive (hybrid/flexible working)

Location: Vincent Square (London), RHS Wisley or RHS Bridgewater

Salary: £30,000 - £32,000 depending on experience

Hours:   35 Hours per week

Contract: Permanent

Overview of the Role:

We are looking to recruit a Prospect Research Executive to join our supportive and friendly team. The Prospect Research Executive will report into the Development Engagement Manager in a dynamic Fundraising team and will play an important part in building philanthropy at the Royal Horticultural Society (RHS), providing research to support fundraisers to make informed decisions to engage, cultivate and solicit gifts from prospects and peer to peer networks.

The RHS already has an enviable network of contacts supporting our work, but we need to expand our network of trusts and major donors to help fund our ambitious targets. You will provide insights into new areas of prospecting to continually replenish the prospect pipeline with high-capacity prospects to meet current and future income targets.

In this role you will lead on researching both trusts and individuals, producing donor profiles, reports and biographies with great attention to detail, allowing fundraisers to make informed choices and maximise opportunities on a variety of fundraising activities. You will also be responsible for producing due diligence reports and have a working knowledge of GDPR best practice.

You will have a strong understanding of fundraising, together with experience of researching high net worth individuals, company directors, and or family trust and foundations boards, the ability to use a CRM database, along with a genuine desire to help us access some of the biggest funding sources available.

To work for the RHS is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference.  Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

We may review applications as soon as we receive then so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact us and ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

This is an exciting opportunity to join a thriving national charity, as part of our high-performing National Business Development team. We are seeking a Business Development Executive to support the Business Development team. The successful candidate will contribute to and build upon our success in securing income for children's services across Barnardo's. You will relish the challenge of working with a range of colleagues to achieve high quality bids and tenders, working to deadlines, and thriving within a time critical context. This role requires attention to detail, ability to follow and maintain processes, exceptional organisational skills matched with clear and timely communication. 

Main responsibilities include:

• Supporting the submission of high quality tenders and bids

• Monitoring opportunities for commissioned services that match business  priorities
• Supporting Business Development Managers with Project Management and bid development opportunities, from initial research through to submission
• Producing reports and updates on business development activity     
• Sharing and managing information about bid/tender opportunities withcolleagues
• Supporting the team with organisation and coordination of a wide range of colleagues, in line with our processes and systems.

Skills we are looking for include:

• Excellent listening, verbal and written communication skills, able to proof read and correct grammatical errors   
• Ability to analyse data and information to inform business decisions     
• Ability to manage and maintain accurate records in line with businessprocesses     
• Ability to meet deadlines, standards, regulation and policy requirements 
• High level of organisational skills and ability to multi-task   
• High level of IT skills in word-processing and Excel

Please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description, using examples from your experience.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

The Support Services Coordinator is crucial in helping with the administration and data management of the Support and Information team. We are a small and friendly team of 8, who need a coordinator with excellent I.T. and data skills who is keen to put these into practice to directly support bereaved families and the professionals who work with them.

This is a great role for someone with excellent organisational skills and a passion for the work of the charity.

Please answer the following three questions in your cover letter

Q1 It is 4pm on a Friday and aftr a busy week you still have the following tasks to undertake:

1. Complete the End of month statistical report for your manager and for Fundraising (this usually takes 2 hours to complete).

2. Post bereavement packs to 3 families

3. Email the helpline befrienders the weekend helpline rota.

4. Import Professionals e-Newsletter sign-ups into Raiser’s Edge (database)

5. A colleague has been locked out of the training platform and requires help.

6. Respond to an email from a bereaved parent asking for directions to the Family Day which is happening this weekend.

7. Run an urgent report the National CONI Lead requested this morning.

8. Email training certificates to delegates following completion of their online training evaluation

Please put these in order of priority and explain your reasoning

Q2 You have received an excel spreadsheet with a download of our online training evaluation forms, each form contains about 10 questions and you have about 100 answers already. You have been asked to analyse this data and provide a draft report with graphs, % and some simple explanation/analysis. Tell us step by step on how you will approach this task?  

Q3 - Outline an example of where accuracy, thoroughness and timeliness of your record keeping has been important and explain how you went about achieving this.

Our client, a prestigious London University, is currently seeking a dynamic individual to join them as a temporary Technology Enhanced Learning (TEL) Learning Technologist. The position is 35 hours per week, for 3-months in the first instance. The role offers hybrid-working, with 2-3 days per week based on-site in Central London.

Key Responsibilities for this role include:

• Supporting university staff, using a variety of TEL tools and platforms, to develop teaching and learning resources.
• Delivery of TEL resources including the university's own system, set-up and support of online assessments.
• Facilitating training and CPD for staff and students to enhance TEL skills.
• Liaising and collaborating with fellow staff to support the implementation of the departmental TEL Strategy.
• Supporting and contributing to the design, development, implementation and evaluation of TEL resources.
• Using a variety of tools such as Moodle, Turnitin, SharePoint and Office365 etc. to advise on, develop, test and maintain teaching and learning resources.
• Evaluating existing learning technologies to identify opportunities for improvement.
• Being a liaison for teaching staff and technical services.

To be considered for this position, you should possess:

• Previous experience in a similar role, preferably within a higher education setting.
• Demonstrable, strong experience in the application of e-learning technologies in a higher education setting.
• Experience of Moodle administration including course creation, management, design/themes, user experience, LTIs, plugins and analytics.
• Good understanding of VLE associated technologies e.g. Echo360, Turnitin, MS Office 365 apps - including SharePoint and Teams.
• Strong presentation and training skills, including experience in designing and delivering content.
• Excellent administrative and organizational skills with a keen attention to detail.
• Proficiency in using various IT systems.
• Ability to troubleshoot and respond promptly to technology-enhanced learning support requests.

The position aims to start as soon as possible, requiring candidates to be available immediately or have a short notice period to be considered.

If you would like to be considered for this opportunity, express your interest by clicking 'apply now' below to submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.