Payroll & Benefits Administrator

Salary: £21,326 per annum pro rata, depending on experience + good range of benefits

Contract: Permanent – 22.5 hours per week

Based: Milton Keynes and or hybrid/remote working (UK based only) options will be considered

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children. 

Job Purpose

This is a new Payroll Administrator opportunity for a candidate to build and develop in an exciting and varied role.

On a day-to-day basis, you will be involved in the following:

Payroll Service: processing all aspects of staff payroll, ensuring that all processes and procedures are adhered to, and all pre-defined deadlines are met.

Benefits Provision: handling the administration of various benefits, liaising with the benefits providers as required and dealing with staff queries.

Statistics Provision: to assist with the provision of annual salary figures, and complete annual questionnaires for salary review agencies e.g. HMRC and Croner.

Payroll Systems: assist with the implementation and testing of new payroll systems.

We are looking for someone who is willing to deliver a first class service, who is enthusiastic and hardworking with a can do attitude. This is a role where we will be relying on your strong numeracy skills, your attention to detail and accuracy. Experience of SAGE Cloud 50 is ideal for this role, but not essential as we will be introducing new systems in the future. Therefore, the ability to pick up new systems with ease and confidence will be essential.

All applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).

Please click the apply link to view the full job description.

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 9th May 2021

Interview Dates: w/c 17th May 2021

Please note that if the response for this role is higher than anticipated, we reserve the right to interview and appoint before the advertised closing date.

Universal acceptance for everyone, everywhere is at the heart of our Christian organisation. We promote diversity of thought, culture and background, which connects the entire World Vision family. As such, World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice available on our website.

No agencies please.

Spinal Injuries Association (SIA)’s vision is a fulfilled life for all people affected by spinal cord injury. Spinal cord injured people are at the heart of everything we do – as Trustees, staff, volunteers, members and service users. For more than 45 years, we have empowered spinal cord injured people to rebuild their lives through the provision of essential information, advocacy and support. During the coronavirus pandemic, SIA has been a beacon of light for the 50,000 spinal cord injured people in the UK who are living day-to-day with paralysis, incontinence and a high risk of life-threatening conditions. With determination, flexibility and creativity we are responding to a significant increase in demand for our services.

Admin Support Assistant (SIA Services)
Salary: £16,000 (£20,000 Pro Rata) 
Hours: 30 per week (part time) 
Location: SIA House (Milton Keynes). Currently home based. 
Annual Leave: 25 days per annum plus paid Bank Holidays (increasing to 28 days after 3 years and then to 30 days after five years of service) pro rata for part-time hours. 

About the role

We’re looking for someone to join our evolving and dynamic Health & Care Quality (HCQ) Team, supporting them to continue to deliver high impact services.

The HCQ team currently consists of 4 SCI Specialist Nurses, a counsellor, and an SIA Academy Coordinator. We deliver clinical advice and support to SCI people, their families and health care professionals. We also deliver a comprehensive educational programme via the SIA Academy. 

We need a master multi-tasker with excellent communication and IT skills and an upbeat attitude. The successful candidate will be able to assist the Health & Care Quality team by handling office tasks, inputting data and running reports, gathering feedback on the impact of SIA services, helping facilitate online training, providing polite and professional assistance via phone, mail, and e-mail, and generally being a helpful and positive presence in the workplace. The Assistant will provide administration support as part of the Health & Quality Care Team in a timely and professional manner and will assist with the important day-to-day operational arrangements.

If you are the sort of person who doesn’t want your working days to pass without making a difference, then you have come to the right place. We need someone who doesn’t hesitate to pitch in when things need to get done, someone who takes great satisfaction in accuracy, is passionate about environmental sustainability and who is committed to equality, diversity and inclusion.  

Our ideal candidate will have:

• at least two years’ experience of office administration,
• excellent communication skills,
• be familiar with data entry and IT reporting,
• a desire and ability to work with a wide range of people, 
• the capacity to multi-task.

If this is you, please get in touch.

Access to Group Pension scheme (6% employer contribution) 
Access to Group Life Assurance scheme on commencement of employment 

Deadline for applications: Friday 16 April 2021 5pm
Interviews: week beginning 26 April virtually on MS Teamsor at SIA House, Milton Keynes. 

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button. You will be directed to our website where you can complete your application for this position. 

No agencies please.

1. To provide specialist evidence-based trauma therapy in an age appropriate manner, to include play and art therapy to children and young people across the Midlands & Northamptonshire seeking help from ASSIST.
2. To deliver robust assessment and formulation measures, ensuring effective and appropriate interventions are delivered.
3. To deliver client services directly, and to receive appropriate clinical supervision accordingly.
4. To attend multidisciplinary meetings and liaise with various professionals as required for the wellbeing of the clients.
5. To be non-judgemental in approach to all work.
6. To provide information on service provision and trauma/Post Traumatic Stress related issues to schools, parents and other professionals, and how children can be affected by trauma.
7. To assist and maintain the administrative systems for managing casework and the upkeep of all client records, and to ensure confidentiality for all ASSIST Service Users, within the confines of the ASSIST confidentiality policy and Child Protection & Safeguarding Policy.
8. To maintain confidentiality and respect when dealing with client information.
9. To adhere to all ASSIST’s policies and procedures and to promote the values, spirit and ethos of the organisation at all times.
10. To assist in the daily administration of the ASSIST Clinical service, including the support systems underpinning this service.
11. To meet with the ASSIST Staff team to discuss appropriate development of the ASSIST service.
12. To produce written reports related to the area of work as required. 
13. To be an active member of the ASSIST team, and to undertake other duties as commensurate with the nature of the post, as specified by the ASSIST Director of Client Services and Trustees.
14. To participate in regular performance reviews, compiling or relevant statistical data, and annual appraisal.
15. To fully recognise the complexity of the field of work, and continuously to update training and practice, according to current and on-going research findings.

Our Vision

At the heart of all we do is a passion to help transform student’s lives, helping develop the whole person and equipping them reach their full potential. We exist to transform young people’s lives through holistic education. Through our Christian ethos we are committed to working with schools from the inside out to support the aspirational, relational, and spiritual needs of students and their families. Our approach to education focusses on developing the whole person, enhancing student wellbeing, and improving OFSTED outcomes to help transform school communities.

Job Summary

The ETHOS Family Support Worker will work as part of the ETHOS Team, in strategic partnership with Elizabeth Woodville School to positively impact thousands of young people and their families through holistic education. They will engage with and support families to help improve student outcomes.

Key Responsibilities

• To work with a caseload of identified families to support with practical, social and emotional needs that may be hindering student progress in school
• To work with families who are experiencing difficulties relating to issues such as bereavement, caring responsibilities, domestic violence and abuse, drug and alcohol addiction, finance and debt, housing and homelessness, separation and divorce, including care orders, lack of parenting skills, physical and mental health issues, disabilities and learning difficulties
• To complete assessments of families' needs to identify and plan the support needed to address issues in partnership with relevant stakeholders
• To offer practical help and emotional support to families experiencing short or long-term difficulties
• To offer holistic support programmes for referred families working with multiple agencies and community partners
• To undertake home and community visits to provide practical help and pastoral support
• To provide pastoral care for students in relation to the complex needs of the family
• To work in synergy with the school Safeguarding and pastoral team
• To keep up-to-date knowledge of local service provision for appropriate signposting and referrals
• To attend and support any relevant meetings with external partners or agencies with or about families that are part of your caseload
• To work with staff to engage Parent/carers into school events, workshops and utilise parent voice to improve the school community
• To engage young people and families in faith related issues and signpost to relevant faith-based agencies where appropriate
• Tracking, recording & measuring of impact (maintaining accurate and up-to-date records and reports)
• To carry out general administrative tasks as required
• To work as an integrated part of the Ethos Team
• Any other reasonable duties as directed by the line management

Qualifications & Experience Required

• Must have a clear understanding of our Christian ethos & be able to articulate how Christian values can positively impact students’ and their families
• Relevant qualifications & experience to working with young people and families
• Experience & understanding of working with young people and families with a variety of complex needs & issues
• Must have own transport, a clean driving license & be willing to travel
• An understanding of safeguarding & child protection
• Current enhanced DBS (upon confirmation of role)

Personal Competencies Required

• A familiarity with, & an ability to perform in accordance with, the mission, vision & values of Grace Foundation & it’s Christian ethos
• Clear knowledge & understanding of our Christian ethos & how it applies to relevant issues young people and their families face
• Able to provide pastoral care for families whilst offering practical strategic advice
• Able to deal resiliently, assertively, and appropriately when dealing with sensitive issues
• Effective organizational skills & ability to multi-task
• Effective oral, written, presentation & interpersonal skills
• A willingness to work with others & a consistent can-do enthusiastic attitude
• Attention to detail & ability to meet deadlines
• Confident & able to work on their own initiative
• Proficiency with IT applications (Word, Excel & PowerPoint) & social media.
• Ability to exercise discretion in dealing with confidential or sensitive matters
• Ability to provide pastoral care & show empathy & tact
• Ability to network with a range of people and organisations (public, private & voluntary)

To apply for this post please complete the application form on our website 

Deadline for Applications is 16th April 2021
 

Recruiting a Team Leader to join our Young Peoples service in Milton Keynes!

£25,475 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16-21 with the capacity to support 58 Young People at any one time. The service provides a high level of support to Young People that may be care leavers, looked after children and unaccompanied asylum seeking children. They are supported with a variety of complex support needs such as child sexual exploitation, gangs and offending, substance misuse and mental health.
You will be working with and leading a team of specialists and supports workers to support Young People to meet their aspirations, stay safe and live independently. The service is compiled of 5 properties, the largest capacity at one site being 16 units with 24hr support. Team Leader will be fully involved in all aspects of the day to day management of their designated services, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Key Responsibilities:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

Skills, Knowledge and Experience:
Essential:
- Experience of working in a young persons supported housing scheme or similar service.

Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable

Interviews will start taking place week commencing 12th April 2021.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

The Motor Neurone Disease (MND) Association are looking for a Care Improvement Co-ordinator to join our National Care Team based at our national office in Northampton.

Salary: c.£25,000 per annum plus benefits

Location: Northampton - Agile working with occasional UK travel

Hours: Full time 37 hours per week

Contract Type: Permanent

About the role

Our 'Wheelchair Support Service' facilitates access to statutory funded wheelchairs and seeks to improve the barriers and waiting times of access, whilst also providing low level advocacy and signposting to people with and affected MND.

The Care Improvement Co-ordinator will act as the first point of contact and be accountable for co-ordinating, administering and managing a cost effective and efficient wheelchair support service. You will work closely with the Association's specialist therapists to review data and discuss issues, trends, and changes in wheelchair services.

Led by the Head of National Care you will support with regular meetings with the therapists, wheelchair manufacturers and other key stakeholders to support with service improvement.

You will also co-ordinate and project manage other care priority improvement initiatives.

What are we looking for?

Our ideal candidate will have experience and knowledge of health and social care environments, desirably in the provision of wheelchairs and community equipment.

Key skills required are:

• Strong self-management skills and the ability to work on own initiative, under pressure and to prioritise own workload to meet deadlines.
• Ability to build strong relationships across internal and external stakeholders.
• Outstanding communications skills both verbally and in writing.
• Excellent organisation and administration skills.
• Ability to understand and manage complex issues.
• Strong analytical skills, with the ability to produce, interpret and monitor KPI's, data and reporting.
• Strong IT skills

This role is Northampton based with occasional UK wide travel.

Please view the job description to view the full requirements of the role.

How to apply?

If this sounds like the perfect opportunity for you, apply online now and submit a supporting statement and CV.
 

About Us

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We operate an agile working environment within a flexible office space using the latest technology and digital infrastructure. This, together with a high level of trust and performance driven culture, gives staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

Important Notices

This role is currently based remotely due to the covid pandemic. In normal circumstances this role will be based at our national office in Northampton with an option for agile working.

Please submit your application as soon as possible; due to the high volumes of applications we receive, we reserve the right to close any adverts before the closing date once we have received sufficient applications.

Our selection process will be multi-stage; this may include video call screening, psychometric assessments, and competency-based interview/s.

We request that recruitment agencies do not contact us in relation to this role. We work hard to fill our roles directly and if assistance is required, we operate a PSL, which currently closed for review. We do not accept speculative CVs from recruitment agencies/ head-hunters.

Service Manager – Learning4living – Dual Diagnosis & Supported Living Pathways

Northampton Hope Centre tackles poverty and homelessness.

Our work helps people experiencing the most acute problems of disadvantage, exclusion and marginalisation. As well as giving practical support, we focus on helping people to help themselves, provide support and services that will enable individuals to take back control of their own lives. The charity was established in 1974

Purpose of Post

The purpose of this new post is to be a key member of staff delivering the Hope Centre’s new specialist support projects, services for Mental Health, Substance Misuse and Supported Living (Housing), including the line management and support responsibilities of staff working on the projects and continual service development.

Reports to: Head of Service Delivery

Team: Client Services

Hours: 37 hours per week (Full time). Some evening, bank holiday or weekend work will be required and time off given in lieu of extra hours – Fixed term for 1 year, with potential extension

Salary Grade: £27500 - £30000 per annum

_____________________________________________________________________________

Key Responsibilities

Services & Staff

• To play an integral role in leading the delivery of support for Mental Health, Substance Misuse and Supported Living  services

• To be responsible for the management and delivery of the new ‘Hope Supported Living’ housing provision,  proactively identifying any trends, gaps in service provision and improvements required to grow credibility and scale of the project – maximising allocations and minimising voids

• To ensure that needs and risk assessments for all potential new residents to ‘Hope Supported Living’ are carried out in line with departmental procedures
• Ensuring ‘Move On’ and ‘Support Plans’ are person centred, maximising potential for service users progression
• To provide consistent and clear line management and leadership to the staffing and volunteer teams
• To work with the Service Manager – ‘Hand Up’, Skills & Employability Lead and Head of Service Delivery to generate new approaches to support services in line with identified need.
• Co-ordinating and managing a programme of support, training, therapeutic workshops and activities to enable service users to develop professional and life skills and increase confidence
• Ensuring exceptional standards of delivery in therapeutic group work with service users related to mental health, substance misuse and tenancy support/independent living skills
• Co-ordinating and managing the one-to-one support we offer to service users, using appropriate validating tools in order to measure their progress
• Networking with other organisations within and out of the “homeless sector” and pulling in their resources and expertise

• Building a cooperative and collaborative team that is flexible and adaptable to changing requirements.
• Assigning work to team members, monitoring and supervising the day-to-day delivery and quality standards of the work.
• Working alongside the Skills & Employability Lead to identify suitable service users for supported Work Based Learning, education & training or therapeutic groups/activities
• Leading by example, with exceptional case management and operational management skills to deliver against desired outcomes
• Providing professional guidance and coaching on case management to staffing team and arranging suitable training to meet team competences and capability
• Monitoring own and team’s performance to ensure it meets expectations and agreed performance criteria, reporting variances to the Head of Service Delivery and implementing performance management procedures where necessary
• Participating in training and development opportunities as agreed with the Head of Service Delivery
• To provide regular line management, supervision and appraisal for staff, in line with organisational standards
• To co-ordinate the recruitment of staff and deliver an appropriate induction and ongoing professional development.
• Act as a positive role model showing professional and caring attitudes and behaviour towards other team members, service users and partner agencies.
• To ensure good practice in the support of the vulnerable adults we support
• To participate in regular team meetings and SMT meetings

Accountability

You will be line managed by the Head of Service Delivery but will manage your own workload, prioritising both personal and team tasks and working on your own initiative.

Service Objectives

• To improve the mental and physical wellbeing of people experiencing mental health and substance misuse in Northampton, encouraging access to treatment and continued engagement
• To be a leading agency of choice in progressive and preventative support services within the homelessness sector
• To deliver a leading package of support to all residents within our supported housing projects, enabling them to move on to settled housing
• To offer leading advocacy services
• To work with people who are not ready to accept treatment, to encourage and motivate them to consider options available to them, and to support clients who lack confidence/motivation.
• To develop the services to meet the needs of this client group in conjunction with the Service Manager – Hand Up , Skills & Employability Lead and the Head of Service Delivery

• Supporting clients in the service provided by the Hope Centre and identifying service users suitable for case management
• To support, encourage and supervise service users who are involved in therapeutic workshops / groups
• Working alongside the volunteering co-ordinator and Service Managers to develop and grow the organisations volunteering opportunities (externally and for service users) with a high focus on services to support non English speaking service users

Key Responsibilities (Service Users Support)

• Ensuring service user involvement and a person centred approach are embedded within the team.

• Provide education and raise awareness to help service users manage factors that affect their mental health, substance misuse, tenancy sustainment, independent living skills and physical/mental wellbeing.
• Listening to service users and encouraging positive steps towards personal development
• Providing advice, information, practical and emotional support to service users regarding their support.
• Developing, alongside service users, flexible and realistic person centred plans within agreed guidelines.
• Regurlarly reviewing and reporting findings of department caseloads
• Attend weekly Multi Agency Homelessness Pathway Panel, as appropriate, and represent Hope on a variety of forums, exchanging information and improving joint working and achieving better outcomes for people we support
• Work closely and collaboratively with support work partner agencies, ensuring a  joined-up support offer, avoiding any unnecessary duplication of work and ensure an even distribution of the workload for shared outcomes

General

• All information must be maintained within GDPR regulations
• To be an active and effective Manager, driving the same from your teams
• To work some hours outside of normal office hours (including evenings and weekends and the on-call ROTA).
• At all times to carry out every aspect of your duties with due regard to Northampton Hope Centre’s  policies and procedures
• To ensure Northampton Hope Centre’s values are embedded in the service delivery
• To maintain a professional level of communication at all times.
• To keep clear records and plans of all contacts with clients, professionals and meetings with external agencies.
• Undertake other duties as may be reasonably determined by Head of Service Delivery, the CEO or Board of Trustee’s.
• To participate in regular supervision and annual appraisal, and help identifying your own job-related development and training needs.

Administrative

• To raise and maintain service user records in terms of attendance to workshops and as required for case management
• To complete and file required records in line with the requirements from external funding bodies
• To complete reports to the Board of Trustees when requested
• To record, monitor and report on service user progress and outcomes

Other 

• To attend staff meetings as and when required
• To attend relevant training sessions and courses
• Being a member of the Management bank holidays and out of hours shift rota.

Person Specification

This person specification sets out the essential and/or desirable experience and abilities needed by the successful candidate for this post. Please bear these points in mind when applying for the role as these requirements will be taken into account at both the shortlisting and interviewing stages.

Service Manager – Learning4living & Housing

Qualifications

1. A level 5 Health & Social Care or relevant counselling, social work, mental health nursing or substance misuse qualification
2. First Aid certificate

Knowledge

Essential Criteria - Understanding of developing and delivering services within a support setting

Essential Criteria - Understanding of the relationship between mental health and substance misuse and how these may impact on physical, mental and emotional wellbeing

Essential Criteria - Knowledge and understanding of risk assessment and risk management in a mental health or substance misuse setting.

Essential Criteria - Knowledge and understanding of safeguarding procedures and reporting any relevant issues in a timely manner

Experience

Desirable Criteria - Good understanding and awareness of housing and homelessness issues, including working with rough sleepers

Desirable Criteria - Experience of running therapeutic activities and group processes.

Desirable Criteria - Experience in Motivational Interviewing techniques

Desirable Criteria - Awareness of local services

Essential Criteria - Minimum 2 years’ experience of line managing staff within a challenging work environment specifically within a mental health, substance misuse or homelessness/supported living setting

Essential Criteria - Experience of developing and sustaining effective working relationships with, and working successfully in partnership with, other services and organisations

Essential Criteria - Development and management of projects in either a Mental Health, Substance Misuse or Homelessness/independent living setting

Essential Criteria - Proven experience of delivering and/or managing an efficient and effective casework management service in a Mental Health / Substance Misuse or Homelessness/independent living setting

Essential Criteria - An understanding of mental health conditions

Skills and Abilities

Essential Criteria - Ability to deal with stressful and difficult situations in a calm manner

Essential Criteria - Excellent negotiating and advocacy skills, and the drive and commitment to achieve positive outcomes for service users

Essential Criteria - The ability to communicate effectively, both across all levels of the organisation, and with external stakeholders

Essential Criteria - Ability to take control and responsibility for stressful, disruptive or highly-charged situations, calling on emergency services when required

Essential Criteria - Excellent organisational and record-keeping skills

Essential Criteria - Ability to work on own initiative and work well under pressure, prioritise work and meet tight deadlines

Essential Criteria - Empathetic and able to relate to staff, volunteers, customers and external agencies

Essential Criteria - To keep composure in the face of emergency and unexpected events

Essential Criteria - Ability to prioritise and manage workload

Essential Criteria - Ability to engage, lead and motivate others

Essential Criteria - A self-starter who is outcome focused and target driven

Practical

Essential Criteria -Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

Support Worker, Link Worker
Location: Northamptonshire
Flexible working hours
Salary: £24,000 pa

This is no ordinary support or link worker role, instead, as a 
Person-led, Transitional and Strength-based (PTS) Network Coach, you will:

• Walk alongside people experiencing tough times, listening, identifying system barriers and working to overcome them.
• Unleash your inner activist and contribute to challenging and changing systems around homelessness, substance use, social care, mental health and criminal justice.
• Share your grassroots experience influencing others across the UK.

About Mayday 
Mayday is an organisation with a network of passionate social activists working to bring about systemic change, whilst offering people going through tough times such as homelessness, leaving care, coming out of prison or experiencing emotional trauma, person-led and strength-based support through its PTS Response.

The Role* 
Mayday is looking for someone who believes in people; a person who is comfortable walking alongside someone to identify and overcome barriers, to connect people with a positive community network and friendships, build on their strengths and achieve the future they want.

This is an opportunity for someone who understands that in the world today, the problem is not people with ‘complex needs’ but a broken system. A system that is failing to treat people as people. A system that traps and institutionalises people.

This role is not for the faint hearted, it is for someone with a passion for social justice, and the energy and determination to make systems work for people going through tough times.

*Mayday is excited to be recruiting for five roles, three working across Northamptonshire with supported accommodation provider Changing Lives and two focused in East Northants working with SPRING Impact.

Applications close: 5.00pm Friday 23rd April
An online interactive group session will take place on Friday 30th April, followed by formal individual interviews on Tuesday 4th May.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the Apply button to be directed to our website to download the application form/information pack and other relevant documents.

Once we have received your application, we will be in touch to discuss and arrange the next steps

Please note this post is subject to an Enhanced Level Disclosure & Barring Service check

No agencies please.

Sulgrave Manor Trust is looking for a part-time Development Officer to join our small and enthusiastic team.

Located near Banbury in rolling countryside, Sulgrave Manor is a unique historic visitor attraction. Built during the reign of Queen Elizabeth I, Sulgrave Manor was the home of the Washington family, ancestors of George Washington, first President of the United States. In 2021, as the house celebrates its 100th anniversary of first welcoming visitors, the Sulgrave Manor Trust is embarking on a fundraising campaign to support its educational mission: of furthering the public understanding of British and American history, and the ties which connect the two nations.

Sulgrave has long been indebted to the generous and ongoing support of the National Society of Colonial Dames of America (NSCDA) and its supporter organization in the US, the Friends of Sulgrave Manor. Alongside stewarding these key supporter relationships, the Trust seeks to engage new donors in the UK and overseas, through annual donations, capital gifts, and legacy giving.

The Development Officer is a new position demonstrating Sulgrave Manor’s commitment to securing its financial future. The postholder will require excellent interpersonal and relationship building skills to develop successful appeals for our endowment campaign and associated projects.

The role will suit someone who enjoys a varied workload and thrives in a small team. The successful applicant will have experience of fundraising, ideally in the heritage and/or education sector.

The Chilterns MS Centre are looking for a dynamic Head of Fundraising

About the Chilterns MS Centre

At the Chilterns MS Centre we believe that people living with multiple sclerosis (MS) deserve to lead healthier and happier lives. Our mission is to help them achieve this by empowering them to manage their symptoms through long-term physical, practical and emotional support.

We support over 500 people with MS from our purpose-built Centre nestling in the Chiltern Hill just outside Wendover, Buckinghamshire.

Our members describe us as their ‘lifeline’ - the type of support we offer is not available to them on the NHS.

About the Role

We are looking for a Head of Fundraising to bring an entrepreneurial mindset to developing new income generation streams and give strong inspirational, strategic and operational leadership to our talented fundraising team.

You will be part of the management team working with the Chief Executive and closely with the Board of Trustees. Responsible for managing our existing portfolio of fundraising activity, you will also develop new sources of fundraising to achieve our strategic objectives and income targets.

This exciting opportunity comes at a time when the charity is developing a new strategic plan and redefining our brand story.

Our Head of Fundraising will

• Grow, leverage and manage strategic partnerships including existing corporates and major donors
• Review and implement fundraising strategies
• Ensure that we have appropriate systems, resources and procedures in place to deliver our key income generation objectives
• Keep abreast of fundraising developments across the charity and business sectors
• Manage our fundraising team of a Trusts and Grants Fundraising Manager, Community and Events Fundraising Manager, Community and Events Fundraiser and fundraising volunteers
• Deputise for the Chief Executive in his absence

What you will bring to us

• Significant experience operating at a senior level in fundraising environment
• Extensive experience of delivering income through strategic partnerships
• An entrepreneurial approach to securing new funding streams
• Outstanding skills in relationship-building with prospects, donors, trustees and colleagues
• Strong organisational, analytical and budgetary management skills
• Experience in leading and managing a team effectively

To apply

Please see our recuitment pack for further details

At South Bucks Hospice, we are looking for a shop assistant to join our Reuse team at  our Aston Clinton site. 

This is a great opportunity for someone with retail experience to actively support the achievement of all agreed sales, financial and operational targets with an aim to maximise profits.

Hours of work: 30 hours per week , 9am to 5pm, over 4 days

Location: Aston Clinton 

Some of the key responsibilities are:

• Personal compliance with the Reuse Operation Manual, the site controls, including
  • Health and safety legislation (The Health and Safety at Work etc. Act 1974);
  • Consumer law (Consumer Rights Act 2005);
  • Trading standards requirements (The General Product Safety Regulations 2005);
  • Lottery regulations (Gambling Act 2005);
  • FCC’s operational requirements;
  • Portable Appliance Testing (PAT);
  • South Bucks Hospice’s internal policies and procedures.

• Adherence to pricing policy and stock control measures, ensuring the shop is well stocked at all times;
• Create effective relationships with traders to the benefit of South Bucks Hospice;
• Support the management of the feeder site process resulting in quality donation through the appropriate encouragement of the feeder sites;
• Create a positive environment resulting in a working environment that is clean, Quick and successful resolution of all customer queries and complaints and escalate where necessary;
• Greet customers in an effective and timely manner from first engagement through to processing the sale through the till. 100% compliance with cash handling processes;
• Drive the van to facilitate the collection and delivery of donations if required to do so by the Reuse Shop Manager.

Essential requirements:

• Retail experience, ideally in a charity environment preferred;
• Driving license with no endorsements and for insurance purposes over the age of 25;
• Demonstrate a consistent high standard of work and attention to detail;

• Punctual and presentable;

• Willing to learn;

• Effective Communications with colleagues and Management team;

• Calm temperament under pressured conditions;

• Willingness to travel to other locations;

• Customer Service focussed;
• Approachable and accessible;
• Basic computer skills.

Benefit:

At South Bucks Hospice we promote a friendly and supportive working environment. You will be working as part of your local community, making a difference to the lives of those with life limiting illnesses, their families and carers.  

Job title: Crisis Recovery Worker
Post no: 391
Working base: Milton Keynes
Area covered: Milton Keynes
Reports to: MK Crisis Café Team Leader
Contract type: Permanent
Salary: £20,700 F.T.E (Actual salary £10,070.27 per annum)
Contracted hours: 18 hours per week
Working days: 3 days per week worked flexibly across 7 days a week Monday-Sunday
Working hours: 5:00pm to 11:00pm
Flexibility required: evenings and/or weekends depending on agreed hours
Checks needed: Enhanced DBS and 2 satisfactory references

About Mind BLMK 
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Background to the role 
Our Mind BLMK Crisis Cafes are out-of-hours mental health crisis services which are located in Bedford, Luton and Milton Keynes that provide a safe and welcoming space for people who are feeling distressed and experiencing a crisis.

About the role 
Mind BLMK are currently looking for a Crisis Recovery Worker to join our Crisis Cafe Service in the Milton Keynes area.  The ideal candidate will be able to support individuals to deescalate crisis as well as offer guidance to improve mental health and wellbeing through 1:1s and structured crisis interventions.

Your responsibilities will include:

• Deliver crisis focussed 1:1s and ensure outcomes which supports individuals experiencing a mental health crisis in Milton Keynes, in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
• Assessing need and suitability for the service in line with the access-to-services process and undertaking 1:1s.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).

About you
Experience

• Working in a small service within a wider organisation, including delivering a service against performance targets.
• Experience of working with individuals experiencing mental health and wellbeing issues

Skills, abilities and knowledge

• Establish and maintain constructive working relationships with a wide range of people.
• Promoting a service.
• IT (MS Outlook, Word and Excel and internet).
• Good literacy and numeracy skills.
• Good communication, motivational and negotiation skills.
• Understanding the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities.
• Carry out assessments and 1:1s

Closing date: 5pm on 12 April 2021
Start date: As soon as possible

TO APPLY AND FOR MORE INFORMATION

Please click ‘Apply’ to be redirected to our website, where you can view the full Job Description and download the application form.
Please note, you are not applying at this stage.

Mind BLMK is a Disability Confident Employer and has been committed to the Mindful Employer charter since 2008.

No agencies please.

Location: Home based with the potential to do some face-to-face activity post COVID-19

This role will be working across Central England. Geographical areas include: Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire.

The Shaw Trust, in tandem with government and the broader employment support community across the UK, is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for an Engagement Team Leader to work on our DWP Work & Health Programme Job Entry – Targeted Support (WHP JETS) Programme.

As an Engagement Team Leader, you will be responsible for managing and supporting our Engagement Advisors (WHP JETS).

The WHP JETS Engagement Team Leader role is integral to the success of our employment programme, ensuring The Engagement Team develop and maintain close working relationships with Shaw Trust Team Leaders and Employment Advisors to expand engagement opportunities for participants.

This role is perfect for an individual with experience of leading and supporting customer focused teams. The role requires a driven individual, motivated to succeed with the ability to achieve day-to-day KPI performance. You will be expected to manage a team of Engagement Advisors with a key target of increasing the number of engaged participants on programme across the CPA. This will be mainly delivered remotely via phone, video conference and other digital channels.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

You must have an understanding of the local and regional labour market and employment issues within Central England geographical areas including Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire and Worcestershire and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

You will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

Benefits

• Competitive Salary
• Enhanced Pension Scheme after 6 months
• Life Assurance x 3 of your salary
• Enhanced annual leave

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, contact our HR Service Centre to make alternative arrangements.

Location: Home based with the potential to do some face-to-face activity post COVID-19

This role will be working across Central England. Geographical areas include: Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire.

The Shaw Trust, in tandem with government and the broader employment support community across the UK, is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for Self-Employment Advisors to work on a DWP Work and Health Programme - Job Entry: Targeted Support (WHP/JETS).

As a WHP JETS Self-Employment Advisor, you will be providing advice and support to guide and encourage participants to overcome barriers to start self-employment and achieve realistic job goals. This will be delivered remotely via phone, video conference and other digital channels.

Reporting to a Self-Employment Team Leader, you will be expected to support a caseload of participants, supporting them in self-employment, offering advice and direction to enable participants to access the support they need, and collecting evidence of Self Employment job starts. The role will also involve re-building participant confidence and self-efficacy following a period of unemployment.

You must have an understanding of the local and regional labour market and employment issues within Central England regions of Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham and Herefordshire & Worcestershire and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

You will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries in a fast paced, target driven environment. Additionally, an understanding of government funded employment programmes such as the Work and Health Programme would be an advantage.

Benefits

• Competitive Salary
• Enhanced Pension Scheme after 6 months
• Life Assurance x 3 of your salary
• Enhanced annual leave

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, contact our HR Service Centre to make alternative arrangements.