Administrator jobs in nuneaton, england
Summary
The Church of England Pensions Board ("the Pensions Board") is a statutory body which is corporate trustee and administrator of defined benefit (final salary, hybrid and CARE) and defined contribution pension arrangements. We are the trustee and administrator of 3 major pension schemes (Church of England Funded Pension Scheme, Church Workers Pension Fund and Church Administrators Pensions Fund). We are the administrator of the Clergy Pension Measures and Church Commissioners Superannuation Scheme on behalf of the Church Commissioners. We also administer two charitable schemes to assist retired clergy and their dependants who are in financial need. There are 44,000+ members, pensioners and other beneficiaries.
You'll be leading on the maintenance, design and development of scheme calculations within the departments pension administration system, Universal Pensions Management (UPM2).
Responsibilities will include:
- Assist with the design and development of the UPM system calculations
- Agree requirements, scope and specification of calculation changes
- Plan and deliver a continuous program of calculation development in line with the requirements of the department
- Plan the testing and implementation of system upgrades and software releases to ensure no adverse effect on scheme calculations
- Maintain the technical specifications for benefit calculations
- Implement system changes required to support the introduction of calculation amendments to member records via database updates and communication templates
- If required, there may be need to become involved in other areas within the System team - from utilising automation to improve efficiency, to working on our Member and Employer self-service portals.
Please note, this is a fully remote role.
Summary
The Education and Growing Faith department is looking to hire a Senior Programme Officer to support the church schools and the wider education sector. Working in the Operations Team, you'll be directly supporting the Head of Operations with project work and the wider NSE with system and process support. The role will offer the post-holder the opportunity to work across a range of areas such as communications, HR, grant management, reporting and governance. There will be a mix of longer strategic project work, and shorter task-based work.
About the Department/Role
The National Society for Education (NSE) is both an NCI and a Royal-charter charity. It's aims are to support Church schools and the wider education sector by developing leaders, shaping policy and growing faith.
The NSE leads the Church of England's national work in education in partnership with 41 Diocesan Boards of Education and approximately 4,700 Church of England schools. We also support the national education work of the Church in Wales, which includes around 150 schools. Our presence extends to work with community schools and academy trusts, as well as higher and further education through numerous chaplaincies, providing spiritual support and guidance to children and young people, and to adults.
We are a dynamic team, working remotely from our homes around the country. We gather regularly online, and fairly regularly in person.
What you'll be doing
The purpose of this role is to:
- Support the Head of Operations with policy development and reviews.
- Take responsibility for the continued development and management of the online Office Manual.
- Support the Head of Operations with due diligence tasks around new areas of work, taking ownership of discrete projects.
- Project manage areas of work as delegated by the Head of Operations, creating work plans, managing stakeholders, providing project reports regularly.
- Take responsibility for certain HR policy implementation such as designing and rolling out appropriate induction processes.
- Alongside the marketing staff, support the Head of Operations with the management of our internal and external comms.
- Lead the development of Asana (an online project management tool) use across the Operations Team.
- Provide Executive level support to the CEO, including diary management with high profile external stakeholders.
- Manage internal team days and residentials with the Events Manager.
- Work with the Head of Operations to manage the annual planning and reporting cycle.
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Essential
Knowledge/Experience
- Experience of working within multi-faceted and complex projects
- Experience of summarising and reporting on data to stakeholders.
- Experience of organising and storing information securely and systematically.
- Experience of writing training manuals to simply communicate policy and process.
Skills & Abilities:
- Strong analytical skills.
- Customer service skills and able to take responsibility for progressing stakeholder queries.
- Strong verbal and written communication skills
- Strong time management and organisation skills, ability to keep track of key priorities
- Proactive and able to work under own initiative to suggest solutions to problems.
- Strong sense of ownership and ability to solve problems.
- High proficiency with Microsoft Office, including Excel, Word, and PowerPoint
- Key Attributes: Takes personal Responsibility, Organised methodical approach, Pride and commitment to high standards, Collaboration and team support.
Desirable
- Experience of project management of complex projects from start to end
- Experience of co-ordinating virtual events
- Advanced statistical analysis and Excel skills
- Proficiency in using survey technology, for example, Form Assembly
- Experience in using Project Management Software (Eg. Asana)
- Experience in marketing and comms work
Circumstances
Whilst this is a remote role, the post-holder will need to travel for the following reasons:
- National Society Team Days (3 per year)
- National Society Residential (2 days, including 1 overnight stay in the autumn)
- Ops Team Days (approx 3 per year)
- Other events where support is required
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, we are recruiting for an Operations Manager who will be responsible for the day-to-day operations of the Poverty Truth Network, including the oversight of systems, staff performance and finances.
You will be a highly motivated person with a clear leadership record; dedicated to social justice; with a proven track record of operational delivery, including financial, administrative and governance management.
Key tasks of the role:
- To form part of the Core Leadership Team, providing overall strategic leadership across the Network
- To lead on the financial management of the Poverty Truth Network, including the delivery of Management Accounts and the production of an annual budget
- To manage the Operations Team, setting clear goals and objectives linked to the Strategic Plan
- To lead on and establish the appropriate processes to ensure high levels of staff performance and development, including appraisals and performance management
- To develop, and where necessary implement, administrative systems which ensure effective, efficient and safe practice across the Network
- To ensure that the Network operates in line with its charitable purposes, overseeing changes to its constitution as and when necessary
- To regularly update the Charity’s policies and procedures, ensuring compliance with the relevant regulations / legislation, providing advice to the Director and trustees as appropriate
- To oversee the production and sharing of papers for trustees in an organised and timeous manner
- To oversee the effective running of online and in-person meetings and events for the Network, liaising with other teams as appropriate
- To lead on the delivery of the Network’s Support Grant Programme
- To deputise for the Director as and when required
- Undertake other activities as needed dependent on jobholder’s knowledge, skills and experience
This role involves working from home with some travel.
To apply for either of these roles, please send your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 2 sides of an A4 page. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 6th June. Interviews will be held online 19th and 20th June.
The client requests no contact from agencies or media sales.
About Us
We are establishing a new UK-registered charity dedicated to advancing health and education initiatives in Bangladesh. Our focus is on grassroots impact: building sustainable health programs, improving educational access, and empowering communities.
The Role
We are now recruiting a Charity Administrator to join us on a 12-month fixed-term contract, with the potential for extension. This remote, UK-based role will involve occasional in-person meetings and offers a unique opportunity to shape the operational foundations of a start-up charity from the ground up.
In this role, you will support the formal registration of the charity with the Charity Commission, helping to draft key documents and establish essential policies and procedures. You will be responsible for setting up basic administrative systems, coordinating trustee meetings and records, and ensuring ongoing compliance with regulatory requirements. The role also involves supporting communication with local partners in Bangladesh and external consultants, as well as assisting with the preparation of early-stage grant and donor applications.
We are looking for someone with proven experience in charity administration, ideally within a small or newly established organisation. A strong understanding of Charity Commission regulations, solid organisational skills, and confidence working independently in a flexible environment are essential. Experience with international development or an understanding of Bangladeshi culture would be a bonus, but not essential.
If you are passionate about building something meaningful from the ground up and want to contribute to lasting change, we would love to hear from you. Please get in touch to express your interest or request further information.
To apply, please submit your CV in the first instance, as we are recruiting on a rolling basis. If your experience is suitable, we will send you the full job description and arrange a call to brief you on the role.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Location: National Training Centre, Osgathorpe
Department: Fundraising, Marketing & Communication
Salary: £23,809 per annum
Hours: 37.5 hours per week (Monday - Friday)
Job Type: Full time
Contract Type: Permanent
Are you a talented admin professional with outstanding customer service skills who is passionate about making a difference, this could be the role for you!
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Individual Giving Fundraising Administrator to join our dedicated fundraising team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do:
You will play a vital role within our dedicated Supporter Services function as part of the Individual Giving team. This role is responsible for the excellent supporter care of our donors and for maintaining the accuracy and integrity of personal data held on Canine Partners’ primary customer relationship management (CRM) database. The role has a specific focus for the administration and fulfilment of the My Amazing Puppy (MAP) sponsorship scheme. You will manage general administrative duties such as the daily banking processes, tasks and routines liaising with colleagues. You will work with the Individual Giving team to develop and send regular ‘pupdates’ to MAP members to an agreed annual schedule. This is a great opportunity for someone wishing to start their career in the charity sector, where you can attend events, interact with supporters and play a vital role in raising income, improving our systems and seeing the results of your work.
It is an exciting time to join us as the charity marks its 35th anniversary this year and we will be doing lots to celebrate!
What we’re looking for:
- Knowledge of database systems and experience with database administrations and data entry.
- Proficient in the use of all Microsoft Office applications.
- The ability to write reports and evaluations using data.
- Excellent customer service skills and a commitment to excellence in supporter relationship management.
- Great interpersonal skills; strong team working skills, able to work collaboratively with colleagues.
- Excellent written and verbal communication skills
- Excellent time management skills including managing multiple tasks simultaneously and work to deadlines.
- A proactive self-starter, able to use initiative to resolve problems and create solutions to improve results.
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
- 33 days annual leave allowance (inclusive of bank holidays)
- Salary exchange pension scheme (matched up to 5%)
- Charity (occupational) sick pay
- Life assurance
- Wellbeing portal
- Employee assistance programme
- Free on-site parking
- Dog friendly offices
- Flexible working hours
- Mileage expenses (45p per mile)
This role benefits from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. We can offer you working one day a week from home.
It is not essential for you to hold a valid driving licence but you will need to be able travel to our rural training centre daily.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 6th June 2025
First interviews are scheduled to take place online (via MS Teams) on 11th June*
Second interviews are scheduled to place at our National Training Centre, Osgathorpe, Leicestershire on the 18th June*
*Subject to changes.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-221379
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





Do you speak Bangla?
Harris Hill – Charity Recruitment Specialists is proud to be partnering with a dynamic emerging charity dedicated to creating meaningful impact in health and education across Bangladesh. We are assisting in their search for a Charity Administrator for an exciting 12-month fixed-term contract. This fully remote role (UK-based) offers the potential for extension.
Rooted in community-driven development, the organisation aims to empower local voices, strengthen healthcare delivery, and improve access to education at the grassroots level.
We are looking for a proactive and detail-oriented Charity Administrator to lead on core administrative and compliance functions during the crucial start-up phase. You will be instrumental in the charity’s formal registration process with the Charity Commission, drafting essential governance documents, setting up operational systems, and ensuring that policies and procedures are both robust and fit for purpose. Your work will support trustees, liaise with external partners and advisors, and help establish the frameworks needed for long-term, sustainable growth.
You will be the central point of coordination between the UK-based team and stakeholders in Bangladesh, helping bridge cultures and systems while ensuring smooth communication. The role also involves assisting with documentation for early-stage fundraising efforts and contributing to the development of internal reporting tools that will help track progress and impact.
This role requires someone with some knowledge of Bangladeshi culture and languages (Bengali or Bangla). To be successful, you will have experience in charity set-up or small charity administration and a strong understanding of the UK Charity Commission regulations. You will be comfortable juggling priorities, managing multiple workstreams, and drafting professional documentation. Familiarity with international development would be advantageous, though not essential.
To apply, please submit your up-to-date CV. Cover Letters are not required for this recruitment.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
Salesforce Administator
Role purpose
As an experienced Salesforce Administrator with strong development and project delivery skills, you'll be the go-to expert for maintaining, improving, and scaling our Salesforce platform to support service delivery, reporting, and insight. You'll work closely with colleagues across teams to optimise systems, support data-driven decision making, and contribute to wider organisational impact.
Main responsibilities and accountabilities
· Own and manage the Salesforce support function, triaging and resolving tickets, analysing issues, and escalating as needed, while keeping users informed via our internal support system.
· Lead the delivery of Salesforce projects and enhancements, including scoping requirements, managing timelines, coordinating with stakeholders, and ensuring successful rollouts.
· Collaborate with the Business Analyst to design and build insightful dashboards, custom reports, and data visualisations to support decision-making across programmes and services.
· Configure and maintain all aspects of the Salesforce platform including custom objects, fields, workflows, validation rules, page layouts, profiles, permission sets, and user management.
· Maintain data integrity by managing imports, exports, de-duplication, and regular audits to ensure clean, consistent, and reliable information across the system.
· Conduct system testing, regression testing, and coordinate user acceptance testing (UAT) for all Salesforce updates and enhancements, including those from seasonal releases.
· Support the creation and integration of FormAssembly forms with automated workflows and ensure secure, accessible data capture processes.
· Develop and maintain up-to-date technical, configuration, and process documentation to support internal knowledge transfer and business continuity.
· Deliver onboarding and ongoing training for users, run workshops, and provide tailored guidance to build confidence and promote effective system use.
· Prepare and deliver data reports for internal and external stakeholders, including quarterly performance reports for funders, local authorities, and programme partners.
· Use Salesforce data proactively to identify trends, support programme development, and contribute to our digital transformation strategic plan.
· Ensure compliance with internal data management standards and external data protection requirements (e.g. GDPR).
· Contribute to continuous improvement of our digital infrastructure, bringing in new ideas, integrations, and automation opportunities to improve efficiency and outcomes.
Person Specification
Essential skills and experience
· Proven experience as a Salesforce Administrator with hands-on configuration expertise.
· Demonstrable experience managing Salesforce projects from concept to delivery.
· Strong stakeholder management and communication skills; comfortable working with both technical and non-technical teams.
· Strong understanding of agile project management principles and tools (e.g., Microsoft Planner, Jira, Trello).
· Advanced reporting and dashboard design using native Salesforce tools.
· Experience with Salesforce declarative development (e.g., Flow, Process Builder, validation rules).
· Proven ability to document systems and processes clearly for both technical and end-user audiences.
· Understanding of data protection principles and best practice in data governance.
· Comfortable with change management, user training, and system adoption strategies.
· Experience in working collaboratively with developers, product owners, and analysts.
· Excellent problem-solving skills and attention to detail.
Desirable skills and experience
· Salesforce Platform Developer I or II certification.
· Experience with Campaign Manager, FormAssembly, Power BI, or other integration tools (e.g., Zapier, MuleSoft).
· Familiarity with Salesforce Nonprofit Success Pack (NPSP) or Experience Cloud.
· Interest in social mobility, equity, and supporting underrepresented communities.
· Experience in a mission-driven, nonprofit, or public sector organisation.
· Ability to balance technical delivery with a user-first mindset.
For full details please see the candidate pack available on Charity Job.
Timetable
Applications close at 5pm on Tuesday 20 May
Please note that the closing date may be brought forward if we receive strong applications.
How to apply
Please apply via Charity Job. You will be asked to submit your CV and to complete some application questions.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Tile: Operations and Office Administrator
Reporting To: Fundraising and Operations Manager & Health & Safety Officer
Days & Hours: Monday to Friday. Full-time - 37.5 hours per week
Salary: Depending on experience. This will be discussed with the shortlisted candidates.
Additional Benefits:
- An additional week of holiday (vs national entitlement)
- Four discretionary days of holiday over the Christmas period when the office is closed
- Discretionary Christmas bonus
- Discretionary paid compassionate leave
- Discretionary Occupational Sick Pay
- Discretionary paid time-off for dependents
- Discretionary paid time-off for public duties
- Discretionary additional bank holidays (if any announced by the government)
- Flexible working
- Training
- Long Service Awards
- Private Healthcare Scheme
- Death in Service Benefit
- Pension enrolment (optional)
- Invitation to Charity conferences and webinars
Job purpose
The Operations and Office Administrator will provide wide-ranging administrative & operational support to ensure an efficient office environment, contributing directly to the delivery of the international Missionary Society of St Columban’s mission priorities.
Key Responsibilities
Office Operations: Ensure the smooth running of the office through the management and coordination of IT systems, office supplies, post, telephone/internet, document filing and retention, and oversight of maintenance and improvements to equipment and the working environment.
PA & Administration: Provide IT and administration support to the Regional Director, the Fundraising and Operations Manager, Regional Council, the Board of Trustees, Mission Appeals Team and the community living at St Columban’s House; including minute-taking, arranging meetings, drafting and sending correspondence, database administration, preparation of reports, and booking travel and appointments.
Venue Hire & Events Administration: Coordinate room and grounds hire at St Columban’s – handling enquiries and bookings, diary management, health & safety compliance, preparing the venue, maintaining and improving the facilities, advertising – and assist with the planning and administration of events organised by the Charity.
Reception: Host visitors and handle enquiries by telephone and email; including deliveries/collections, maintenance and supplier visits, and members of the public contacting the office to donate, request a Mass, update their record details, meet with a priest, or for any other reason.
Health & Safety Administration: Manage the online system for health & safety, coordinate the review and update of risk assessments for the office, house and grounds, organise training and briefings, monitor and re-stock first aid supplies, act as a health & safety marshal and organise staff appointed as first aiders and fire marshals.
Principal Tasks
Under the supervision and management of the Fundraising and Operations Manager, you will:
Office Operations
- Champion Microsoft 365 and provide support and guidance to staff in how to make best use of its capabilities.
- Oversee the performance and maintenance of our IT server and network, maintain regular contact with our IT services provider to ensure all issues are resolved.
- Maintain, service and replace office equipment and furniture as required, including IT and telephone systems.
- Monitor and order stock of office supplies, including stationery, cleaning and sanitary products.
- Oversight of office cleaning arrangements.
- Organise and promote recycling to staff for equipment and supplies no longer required.
- Oversee and develop systems for document filing and storage.
- Arrange for confidential disposal of documents in accord with the Charity’s retention policy.
- Oversee arrangements, equipment and systems for receiving and sending out post.
- Process monthly Charity ‘Response with stamps’ claims.
PA & Administration Assistance
- Assist the Regional Director with day-to-day IT and administration tasks.
- Assist the Columban Fathers with administration tasks, when needed.
- Assist with arranging parish appeals and processing the response to appeals.
- Support with direct mail and other fundraising activities.
- Update supporter records in our CRM database.
- Attend and take minutes at Charity meetings.
- Book travel and appointments for the Regional Director and the Columban Priests.
- Prepare and send correspondence by letter and email.
Venue Hire & Events Administration
- Develop a robust and efficient system for the hire and use of the facilities at St Columban’s, covering both external bookings and internal use by staff and volunteers of the Charity.
- Handle all enquiries and bookings.
- Maintain a bookings diary/calendar that is available to all who need access.
- Keep a complete record of all bookings, related documents and correspondence in our CRM database.
- Ensure hirers and users of the facilities are briefed in all matters related to health & safety.
- Ensure the facilities are clean and ready to use before and after each booking.
- Host or arrange hosting for each booking.
- Process payments/donations made for the hire/use of the facilities.
- Collect and record feedback on their experience from external hirers and users.
- Work with the Buildings & Maintenance Manager to maintain and improve the facilities.
- Advertise/market the facilities to agreed target audiences.
- Provide planning and administration assistance for events organised by the Charity.
Reception
- Welcome and host all visitors to St Columban’s during normal opening hours.
- Maintain a visitors log and ensure all visitors sign in and sign out when leaving the building.
- Handle enquiries by telephone and email.
- Process requests from Charity supporters to donate, request a Mass or to update their database record.
- Receive and keep a daily log of deliveries, collections and service/maintenance visits.
- Ensure the Reception area is kept clean and tidy.
Under the supervision and management of the Health & Safety Officer, you will:
Health & Safety Administration
- Maintain and update BrightSafe, our health & safety planning and records management tool.
- Maintain regular contact with Peninsula, our Health & Safety service provider
- Review and update risk assessments for the office and conference room areas.
- Prompt and assist those responsible to review and update all other risk assessments.
- Ensure actions identified following a review are completed and updated in BrightSafe.
- Check and restock First Aid kits.
- Recruit and organise a team of first aiders and fire marshals.
- Provide and monitor accident books for the whole site and keep a central record of accidents reported.
- Arrange training for staff and volunteers in liaison with their line managers.
Some weekend and out of hours work may be required occasionally.
Person Specification:
Qualifications/training:
Essential:
- GCSE or equivalent in English and Maths (grade C or above)
Desirable:
- Business Administration Level 3 or equivalent qualification or experience.
- Microsoft 365 qualifications or equivalent training
- Health & Safety related training
- Other qualifications or training relevant to the role
Skills/competencies:
Essential:
- Competency in Microsoft 365 applications, especially Outlook, Word, Excel, SharePoint and Teams
- Accuracy, attention to detail and an aptitude for problem solving
- Excellent verbal & written communication skills
- Capable of working independently and collaboratively as part of a team
- Confidence in building relationships with various stakeholders
Desirable:
- Competency in Microsoft 365 admin centre and other 365 applications
- Competency in Donorflex or similar CRM database systems
- Knowledge and understanding of office IT systems and requirements
- Knowledge and understanding of workplace health & safety
Previous experience:
Essential:
- A minimum of 5-7 years’ experience of office-based administration work
Desirable:
- Employment within a Charity
- Reception/front of house
- Office filing systems
- Event administration
Special aptitudes and knowledge:
Essential:
- Confident and courteous with people on the telephone, in person and in correspondence by letter and e-mail
- A team player
- Ability and willingness to learn and adapt to new ways of working
- Responsible for undertaking core learning for the role
- Determined, innovative, target driven and self-motivated
Desirable:
- Empathy with the charitable aims of the Columban Missionaries.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW’s Office of the General Counsel Division is recruiting for the position of ‘Complaints & Compliance Administrator’ to join its dynamic team based in Birmingham, UK. The organisation is currently operating a hybrid working model.
Job purpose:
To assist with the day-to-day processing, reporting, oversight and management of a diverse range of incoming complaints and whistleblowing disclosures and appropriate escalation of complaints requiring escalation to relevant Area Leads.
The post will play an active role in providing support to the IRW Complaints Team ensuring compliance with associated policies and processes. The role will involve the preparation of key documents and acting as a liaison with relevant internal and external stakeholders to compile and organise key information to support the work of the IRW Complaints Team.
To provide support and assistance to the Policy and Compliance Manager in the effective and efficient management and administration of the Policy and Compliance function and wider needs of the Division. To assist with ongoing reviews of internal or external policies and processes, production of resources, reports and associated materials and additional support as directed.
The successful candidate must have:
- A degree in a relevant qualification and/or significant experience suited to the wide remit of the role.
- Strong and seasoned analytical and problem-solving skills, with the ability to think creatively and laterally, to overcome challenges.
- Strong organisation skills and attention to detail to ensure delivery of high-quality work.
- Ability to prioritise and work efficiently under pressure and subject to changing priorities, meeting deadlines, and using judgment and initiative in problem resolution.
- Excellent communication (verbal and written) and interpersonal skills. Excellent written and spoken English in particular.
- Excellent levels of computer literacy including Microsoft Office applications.
- Knowledge of compliance related subjects.
- Willingness to attend training where relevant.
- Independent and excellent time management skills
- Innovative thinker, able to develop and translate strategy into tactical action plans and deliverables.
- Experience of complaints resolution or customer facing role.
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group level. This includes ability to adapt to and engage within a multicultural and diverse environment.
- Previous experience of working within humanitarian and development (third) sector is an advantage.
- Proven ability and experience in analysing, interpreting and reporting on data which enables sound conclusion and recommendations to be drawn.
- Demonstrates the flexibility and energy that is required for self-management and prioritising workload.
- Ability to build constructive working relationships and ability to respond appropriately in fast changing and challenging situations.
- Willingness to travel within UK and internationally.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on or around 18 June 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- Screening clearance
- Proof of eligibility to live and work within the UK
- Receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.
We are looking for a Conference and Major Events Manager to lead on the delivery of our successful annual conference and other major events.
The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.
This role will work closely with our Head of Membership Engagement, the chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).
For full details about this role, our work and the skills required please refer to our role profile.
The client requests no contact from agencies or media sales.
The Diocese of Coventry represents the Church of England in Coventry and Warwickshire. With a network of 200 parishes, there is a Christian presence in every local community. There is a rich variety of people and traditions, which are united in our shared mission of "worshipping God, making new disciples, transforming communities".
The Coventry Diocesan Board of Finance Ltd (DBF) manages the financial affairs and hold the assets of the Diocese and its associated entities as well as managing activities to serve and equip these parishes through various activities and projects.
The Finance & Governance team handle all matters concerning Diocesan and Cathedral finance including the administration and collection of parish share, paying invoices and expenses, budgeting, annual statutory, management accounts, clergy stipends, staff salaries, advice to parishes on parochial finance matters.
This role covers the full range of work in an accounting system dealing with input to and output from all ledgers with specific responsibility for the administration of parish shares and fees including the issuing of regular statements to parishes. The purpose is to ensure that the accounting system has accurate and timely financial data which is available to those who require it either for decision-making or for external reports and accounts.
The client requests no contact from agencies or media sales.
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Fundraising Officer
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Fundraising Officer to join our small and friendly fundraising team. You will support the High Value Partnerships Manager and Community Fundraising Manager, both of which are already well-established income streams with lots of great potential. It’s a great opportunity to work across varied income streams including Corporate, Trusts & Grants, Community, Fundraising Events and Individual/Regular Giving.
Contract: Permanent
Hours: 37 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £24,000 - £27,000
Reports to: Community Fundraising Manager
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to partner meetings/events will also be required.
Closing date: Sunday 8th June
Interview dates: First-round interviews will be virtual and take place in mid June
Purpose of the role
- Reporting to the High Value Partnerships Manager you will provide support across our two priority Fundraising streams – Community Fundraising (Community, Events and Individual/Regular Giving) and High Value Partnerships (Trusts, Grants, Corporate and Sponsorship).
- Conducting prospect research (Corporate and Trusts/Grants) creating a pipeline of targeted opportunities, and submitting applications for lower level funding
- Providing excellent relationship management to those in our community who fundraise for us, whether that’s as a Regular Giver or Marathon runner
- Providing support to the Manager planning Fundraising Events, recruiting participants, attending and cheering on our fundraisers and thanking our supporters
- Accountable for delivering our annual raffle and ongoing Lottery programme
- Support the wider Development team with admin relating to Fundraising
Ideal candidate
The ideal candidate will have experience either in supporting the delivery of High Value partnerships or Community Fundraising. They will be able to demonstrate how they have researched partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support for the charity.
Person specification
Essential
- Experience of donor stewardship
- Excellent relationship building skills
- Ability to research and find vision aligned funders
- Ability to project manage the delivery of partnerships and/or events
- Excellent writing, communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Ability to multi-task and manage several different priorities at once
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- An understanding of GDPR in relation to fundraising
- Experience working in a CRM (Microsoft Dynamics experience a plus)
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Who are we?
Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients
Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families
Key duties and reponsibilities:
Management Role
· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.
· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.
· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.
· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.
· Act as main point of external contact and manage that contact as appropriate.
· Take purchasing decisions within the defined responsibility of the position.
· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.
· Explore business opportunities as appropriate.
· Identify risk, consult with other officers and recommend action for Board decision.
· Finalise move to paperless operation.
Administrative Duties
· Arrange Trustee Board Meetings.
· Manage Membership Database.
· Administer Membership Renewals.
· Register & acknowledge new memberships.
· Handle resignations, deaths and other membership issues with appropriate respect.
· Acknowledge Donations.
· Administer Gift Aid claim with Treasurer.
For the full job description and further information, please refer to the attachement below.
The client requests no contact from agencies or media sales.
We have an opportunity for an Executive Officer to join our Innovation Unit for six months.
At The National Lottery Community Fund we believe that innovation is the key to addressing complex challenges and creating transformative change. To support the implementation of our new strategy we launched a dedicated Innovation Unit to become the driving force behind our commitment to Innovation, equity, diversity, and inclusion. This Unit is now nearly 18 months into a 2 year pilot and is delivering significant work on AI, environmental regeneration, crisis support, and equity across health, funding and participation.
This is an excellent opportunity to work in a small, high paced team that harnesses innovation to support change in one of the UK’s most significant funders. We deliver all our work through an equity lens, working for historically underserved communities using the curb cut effect. We are looking for someone to work across everything we deliver, supporting the team with a range of administrative, logistical and other project tasks whilst we embed our existing work in the organisation and look to the future of innovation at the Fund.
The role will provide critical support to the Innovation Unit throughout this transition period, with responsibilities including:
· Assisting in managing the adaptation, development, and implementation of innovation projects and activities.
· Supporting the process of embedding innovation pilots as business as usual across the Fund.
· Providing logistical support for sessions, events and at meetings including minute taking.
· Ensuring effective communication and collaboration within the team and with other departments.
Our ideal candidate will enjoy working in an ever changing and at times unclear environment, organising what can be complex spaces. They’ll be naturally curious, confident to challenge existing approaches, and driven by a passion to make change for historically underserved communities. They can be based anywhere in the UK, with the ability to travel to the occasional meeting or team away day.
Interview Date: June 11th and 12th
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
On application, please align your supporting statement to the criteria below
Essential criteria
1. Excellent planning and organising skills to deliver various administrative and project focused tasks, including high proficiency in using digital tools and platforms, and an ability to learn new digital systems at speed.
2. Ability to analyse and problem solve, proactively seeking solutions to issues and suggesting improvements.
3. Excellent time management and negotiation skills, and a proven ability to manage a complex workload to meet ever changing circumstances when working in an often unclear environment.
4. A commitment to equity, and championing this in all work.
5. Excellent team working and communication skills to engage with colleagues from all levels across the organisation.
6. Ability to collate information to produce reports and presentations to inform colleagues of specialised work.
Desirable criteria
1. Willingness to challenge, and courage to suggest alternatives to the status quo.
2. A desire for personal development and growth within this role.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a freelance role, which involves travelling to sites across the UK, delivery will be in person from 9am-4pm on dates arranged in advance.
- The Holocaust Educational Trust (HET) work to educate every person from every background in the UK about the Holocaust and its contemporary relevance. We believe that the Holocaust must have a permanent place in our nation’s collective memory. We work across the UK, providing a wide range of educational programmes.
- Over the course of our history, we have created and delivered innovative and meaningful learning experiences – teaching young people about the Holocaust and ensuring that our educational initiatives have a long term and positive impact on the people we reach. In June 2024, we launched Testimony 360: People and Places of the Holocaust, after several years of research and development.
- HET is looking for outstanding Educators to deliver our brand-new school programme, Testimony 360: People and Places of the Holocaust. Testimony 360 is an immersive, interactive digital education programme that combines eyewitness testimony with virtual site-based learning to offer students an unforgettable learning experience. Students use laptops and VR headsets throughout the lesson, so educators delivering the programme need to be confident and comfortable using this technology as part of their teaching (training will be provided).
- The successful candidates will come from a teaching background and will work with a dynamic education team that is at the heart of our mission to educate people from every background across the country about the Holocaust. The successful candidate will be able to undertake national travel, to and from schools, to deliver the sessions.
Sessions run on Monday, Tuesday, Wednesday and Thursday
See the attached documents for the full job description and person specification information. Please click the 'Redirect to Recruiter' button to access the application form.
The client requests no contact from agencies or media sales.