Administrator jobs in richmond upon thames, greater london

About the role:

We are seeking a talented and meticulous Accountant to join our growing Finance team, playing a vital role in supporting Single Homeless Project's (SHP’s) mission to transform the lives of people experiencing homelessness in London. As the organisation continues to expand and diversify, this is an exciting opportunity to ensure our financial systems remain robust, efficient and capable of supporting the vital services we deliver.

In this role, you will take ownership of maintaining accurate accounting records and shaping processes that improve the way we work. You will lead on setting service charges across our schemes, manage and update financial data within the rents system, and oversee complex reconciliations across balance sheet control accounts and bank statements. Working closely with colleagues across the organisation, you will bring clarity and insight to financial information, helping teams to make better decisions that directly impact the lives of our clients.

This is a role where your skills will grow alongside SHP’s ambition. For an experienced accountant with strong knowledge of service charge setting, a passion for working with data and an ability to communicate financial information clearly, it offers the chance to develop your career while making a tangible difference. By joining us, you will not only strengthen your expertise but also play a key part in driving SHP forward and ensuring we can continue to create lasting change for homeless Londoners.

About you:

• Part-qualified (CCAB) accountant, working towards full qualification, with demonstrable experience across all core accounting functions.
• Strong background in preparing statutory accounts, meeting year-end timetables, and applying FRS 102 (with knowledge of Charity SORP 2015 desirable).
• Experienced in rent accounting systems within a social housing setting.
• Proven ability to manage staff, lead teams, and foster a culture of high performance and continuous improvement.
• Skilled in producing clear, accurate reports with both statistical and financial insights.
• Excellent communicator with strong organisational skills, able to collaborate effectively across disciplines and meet tight deadlines.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Friday 29th August at midnight

Interview date: Monday 8th and Wednesday 10th September online via Microsoft Teams

This post will require a Basic DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Become an Executive Assistant at Peridot Partners! We’re a values-led executive search firm working across the third sector, education and membership sectors, aiming to transform leadership and inspire change.

Location: Hybrid – offices in central London, Nottinghamshire and Staffordshire

About Peridot Partners

Since 2009, Peridot Partners has grown into a respected consultancy known for its dedication to sectors that drive social good.

Placing purpose and quality before profit, we’re a values-led third sector executive recruitment agency transforming leadership and inspiring change with organisations that have a social purpose.

We’re a close-knit team of exceptional people, and we’re proud of developing an ultra-flexible, empowering and fun culture.

We focus on long-term, deep-rooted relationships that bring added value.

We challenge the status quo about what makes good leadership, and this is reflected in our exceptional clients, candidates and close community of change-makers.

We have worked with organisations that want to grow and who appreciate and value good leadership, across the public, third and private sectors. This means we spend our time recruiting people for executive and non-executive roles for leadership teams and boards across education, fundraising and the third sector.

With our values centred around integrity, inclusivity, and collaboration, Peridot offers a unique approach to recruitment—one that builds real partnerships with clients and is both supportive and constructively challenging.

About the role

The focus of the Executive Assistant is to provide professional and efficient administrative support to consultants and ensure accurate record-keeping of client and candidate information. The postholder will support project management, client relations and customer support, manage diaries alongside more general administrative and database duties.

The Business and Executive Support (BES) team work closely to ensure that consultants are supported in the best way possible to achieve great services for clients and candidates.

Who we are looking for

We are looking for ambitious, proactive, and customer-focused individuals with a positive and enthusiastic personality.

You will be highly motivated and organised in providing support to colleagues in a busy and fast-paced environment, with a high level of verbal and written communication skills, and attention to detail. Previous secretarial/administrative experience is desirable.

Benefits

• Flexible and agile working (ideally 2 days per week in one of our offices)
• Employee Healthcare Scheme
• Birthdays off
• Business closure days over the Christmas holiday.
• Celebrations, social and volunteering opportunities and events

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Five-month fixed term contract, starting October 2025

About the role

Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.

As a key member of the Fundraising Department, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.

About you

To be successful in this role you will have:

• Experience working in telephone and email-based roles in supporter care or customer service
• Ability to organise your workload and maintain a high level of output and accuracy even during busy times
• Ability to handle complaints and objections with confidence
• A proactive and collaborative approach to work
• Strong critical thinking and problem-solving skills
• Flexibility and ability to adapt quickly to changing priorities

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 9 September 2025 23:55

Interview date and location: Tuesday 16 and Wednesday 17 September 2025 via Microsoft Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

You will support the team with the delivery of a wide range of challenge events including March in March, the D-Day 44 Challenge, Race to Remember, the London Marathon and many other third party runs and challenges. We have big aspirations and are looking for a fantastic assistant to help us to achieve them!

You will play a key role in supporting the success of our challenge events fundraising programme by coordinating the day-to-day activities of the challenges team. Acting as the first point of contact for our many challenge event supporters, you will provide friendly and efficient support, ensuring every interaction is a positive one. Your responsibilities will include responding to enquiries, manging our DIY fundraising programme, acknowledging donations, and assisting with administrative tasks across the team. Whether by phone, email, or in person on event days, you will help deliver an exceptional experience to everyone taking part.

About us:

Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former servicemen and women deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

This role will be subject to a DBS check.

Role Description

The role of a programme coordinator is ensuring the smooth running of all programme related events. This will include having a full understanding of all the SEO London programmes; understanding the relevant industry that the programme supports; how these fits into the SEO London organisation and using this knowledge to liaise with students, young professionals and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme. In coordination with the programme managers and other programme coordinators, will make recommendations for possible changes and ideas to further support the student and young professional experience. The role will also ensure a seamless and professional level of customer care to all participants.

Accountabilities

DAY TO DAY DELIVERY OF EVENTS

• Responsible for the overall administration all participants events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities page and weekly newsletter 

 
STUDENT MANAGEMENT & QUERY HANDLING 

• Responsible for the relationship management of the participants - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO London
• Responsible for managing participants query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
• Responsible for managing the programme inbox (where applicable)
• Responsible for identifying creative and innovative ways to connect, educate and train participants and students.
• Provide oversight of cv support, screening, and recruitment preparation 
• Responsible for attending campus events and representing SEO London professionally with knowledge and enthusiasm
• Organise mentoring and buddying allocations 

QUALITY ASSURANCE

• Responsible for ensuring that all information relating to the events and participant data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM

Required qualifications

• University degree (any discipline)

Skills and experience

We are looking for applicants who have some demonstrable experience in some of the following skills and will be willing to learn and develop others:

• Project management  
• Stakeholder management, preferably including professional corporate partners
• Organisation skills
• Having a keen interest and knowledge about the industries SEO London operates in, along with having a working knowledge of the student lifecycle (both school and University)  
• Business writing skills  
• Diversity and inclusion knowledge  
• Database experience and analysing data  
• Strong understanding of employability skills required by students to be job market ready  
• Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in word, creating spreadsheets, tables & running and analysing pivot tables in excel; along with the ability to manage outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate.  
• Demonstrable communication and listening skills  
• Ability to collaborate and work as part of a team  
• Empathic approach to working with others

What we offer?

• Annual Leave: 28 days + Bank Holidays.
• Enhanced Family Friendly Policy.
• Enhanced pension scheme
• Flexible working (2 days in the office) and a lovely office space by Borough Station.
• Benefits:
  1. Employee Assistance Programme
  2. Discounted gyms via Medicash
  3. Charity workers discount Critical illness cover 
  4. Cash plan healthcare and more...

Learning Content Coordinator
Location: Home based
Salary: £28,100 per annum
Role Status:36

Join Home-Start UK as Learning Content Coordinator to support the development, and maintenance of a new Knowledge Centre and content for our training and learning activities.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity. We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

We are seeking a colleague with learning and development knowledge, graphic design, and content development skills to join the Learning and Development Team at Home-Start UK.

This is an exciting role, which will support the development, and maintenance of a new Knowledge Centre and content for our training and learning activities. You will be creating a wide range of informative resources, that appeal to different learning styles and objectives such as ‘tool kits,’ templates, video, audio, blogs etc as alternative ways of learning to support the work of the Home-Start network.

Working with Subject Matter Experts and colleagues across the organisation, the coordinator will be a point of contact for content creation, learning enquiries, administration, and communications.

If this sounds like your type of challenge, please get in touch!

Closing Date:5 Sep 2025

First stage interviews will be held virtually on the 17th of September 2025, and the second stage will be an in-person interview at our Leicester office on the 25th September 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.

No agencies please.

Main Purpose of the Role

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.

As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.

The post holder will be required to work from home permanently but be willing and able to easily travel regularly to various locations in London as necessary to fulfil the requirements of the role, to deliver aspects of the programme, and to engage with other stakeholders and colleagues.

Main Duties and Responsibilities

Programme Delivery:

· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.

· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.

· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.

· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.

· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.

· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.

· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.

· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.

Programme Coordination:

· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.

· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.

· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.

Stakeholder Management:

· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.

· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.

· If required, represent Khulisa at events, meetings, and conferences as required etc.

· Support the onboarding and training of Associate Facilitators and volunteers as necessary.

· When required, support the onboarding and training of other permanent programme staff.

Additional Duties and Responsibilities

· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.

· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.

· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.

· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.

· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.

· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.

· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.

· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.

Are you passionate about using digital learning to help people equip themselves with knowledge and skills to face the challenges of poverty and injustice?

An exciting opportunity has arisen to join Tearfund's Communication for Development team as a Digital Learning Producer.

Our team supports a global community of learners who are building the learning, skills and experience they need to respond to poverty and injustice. Through accessible, multilingual online courses, we aim to help Tearfund staff, local partners and wider audiences equip themselves to bring about lasting change in their communities. As Digital Learning Producer, you will play a key role in developing and maintaining this growing learning platform.

You will be responsible for the day-to-day administration of our Learning Management System, ensuring that course pages are clear, accessible and functioning smoothly. You will also support the full course development process by helping to design, build and update digital learning courses in collaboration with colleagues across the organisation. This includes supporting the creation of interactive learning activities, localising content for different regions, and coordinating translations into our core languages.

You will be comfortable writing and editing digital materials for learning content, course pages and learner communications. You will also enjoy improving user experience, drawing on learner feedback to help shape future content and delivery.

All applicants must be committed to Tearfund's Christian beliefs. The recruitment process will include specific checks related to safeguarding issues. 

If you are passionate about digital learning and committed to using your skills to serve communities around the world, we would love to hear from you.

Role location: This role can be based in any country where Tearfund is registered and legally allowed to employ staff.  Split between a country office and your home in agreement with your line manager.

Please note: This is a full time contract, salary will be market related and based on location.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

About us

A caring organisation with a rich history.

Friends of the Elderly is a charity dedicated to providing excellent care  and support to older people for over 120 years. We aspire to a society where all older people have the opportunity to live fulfilled lives. We do this via our grant giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.

About the role

This is a remote-first role open to candidates anywhere in the UK. You’ll join us in our Woking office just once a month for team collaboration days.

We are looking for an experienced trust fundraiser to join our small, busy fundraising team. You will:

• proactively nurture and grow our relationships with existing supporters
• develop relationships with new trusts and foundations, taking pride in excellent donor stewardship,
• create compelling funding applications, reports and communications which demonstrate our impact
• raise restricted and unrestricted money for our grant giving service and for enhancements to our care homes and day care services, which improve the lives of the older people.

Working partnerships

 Internal:

• Grants Team, Marketing and Communications Team, care homes and day care services, Estates and Facilities Team, Finance Team.

External:

• Consultants, agencies and suppliers.

Key objectives and responsibilities

• Be primarily responsible for researching and writing, prioritising, developing and submitting compelling proposals, updates and reports to trust donors.
• Maximise income by building and maintaining relationships with existing portfolio of trust donors through excellent relationship management.
• Use the database (Access Charity CRM) to maintain accurate and detailed records, manage relationships, and coordinate actions and deadlines.
• Research and identify new opportunities, and write and submit high quality, targeted proposals to secure support from new and lapsed funders.
• Prepare written reports on activities, progress and income against objectives.
• Ensure the impact of our work is clear, visible and effectively communicated in our social media, on our website and in our Impact Report.
• Liaise with internal staff to compile project information for funding applications, and build positive, professional relationships internally and externally.
• Gather case studies for use in fundraising communications, applications and reports.
• Undertake administrative duties such as thanking donors and other routine office procedures as required.
• Carry out other tasks as required by the Fundraising Manager and Fundraising Team.

Please note that the key objectives and responsibilities of this role describe the core output that should be achieved in this role.

All roles within the charity are required to be flexible and change as our strategy evolves, future policies are introduced and as the needs of our services users change. All staff are required to demonstrate appropriate levels of competence and behaviours in their roles, in line with our values.

Please see the full job description and person specification attached. 

No agencies, please.

The Eve Appeal is the UK's leading gynaecological cancer charity. Our aim is to prevent gynae cancers from developing in the first place, but if they do develop, we want to make sure they’re detected early so more people survive their diagnosis.

The role of Finance Officer is critical to our success, working across all parts of the charity to support our life-saving work in cancer prevention.

This role is central to supporting our programmes and fundraising teams delivering to the highest standards. Specific tasks include processing all income accurately and promptly, so donors can be thanked for their donations, as well as raising invoices and managing expenses. This role serves as the first port of call for finance queries across the charity. 

The Role

This is an exciting and varied role that will draw on your experience in areas such as communications, project management, research, event planning and administration.

As an International Policy Assistant at the Law Society, you will play an important role in undertaking research and monitoring international developments affecting solicitors' international practice, with a particular focus on Europe and the Americas. 

Your research insights will provide valuable input into consultation papers and briefings, and you will be coordinating our communication outputs across information bulletins, our website and social media. You will be involved in organising events and other stakeholder engagement initiatives.

Another key aspect of this role will involve the International Policy Assistant liaising extensively with other professional bodies, government departments, solicitors and law firms, as well as working with our Media and Public Affairs teams to ensure a strong and consistent voice for the Law Society and its members.

What we're looking for

We are looking for someone who has demonstrable experience of delivering high quality administrative support, project management and communication skills along with a strong commitment and enthusiasm for administration and research.

Given the importance of research in this role, you should be able to conduct reliable and relevant research into complex issues with the ability to translate that research clearly and concisely in reports and policy papers.

To be successful in this role, you will require an understanding of legal practice and knowledge of the legal environment and the role of the legal profession in it, along with experience of working in a policy or business development environment.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (minimum 2 days a week working onsite), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply. 

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors. 

Background to the role

In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.

Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.

This new role along with a new Governance and Executive  Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.

This appointment comes at the time of a review of our premises needs.

Job description

Job Purpose

Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.

You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.

By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:

• Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
• Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. 
• Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
• Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
• Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.

Key Tasks

Coordinate and implement processes that relate to our staff

• Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
• Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
• Carry out workstation assessments as needed

 Premises

• Act as the first line of support for premises and facilities across all our locations.
• Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
• Serve as the first point of contact for all health & safety matters.
• Help establish and maintain safe working practices and policies and undertake basic risk assessment
• Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
• Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
• Support the Director of Finance and Operations in developing and implementing a new premises strategy.
• Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
• Manage the two cleaners.

IT and systems

• Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
• Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
• Coordinate IT stock purchases and monitor asset use across the organisation.
• Work effectively and efficiently with the outsourced ICT provider, Penelope
• Implement processes that maintain effective IT security.
• Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
• Support the Director of Finance and Operations in developing and implementing a new ICT strategy.

 General

• To meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.

 Functional Links

• The role reports to The Director of Finance and Operations
• The role line manages the two cleaners

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

 Essential

• Experience providing IT and facilities support to the organisation.
• Experience coordinating facilities or office management across multiple locations.
• Experience supporting basic health & safety and premises management.
• Experience coordinating recruitment or onboarding processes

Desirable

• Voluntary sector experience.
• Experience with Salesforce or similar CRMs.
• Experience with implementing or supporting new systems.
• Experience managing IT or telecoms service contracts.

Knowledge & Understanding

 Essential

• Good technical skills to navigate various IT systems, highly organised, and solutions focused.
• Good understanding of health and safety compliance requirements and standards in the workplace.
• Understanding of confidentiality and data protection principles.
• Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
• Understanding of HR processes (recruitment, induction, probation, appraisals).

Skills/Attributes

 Essential

• Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
• Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
• High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
• Understanding of IT networks/infrastructure.
• Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
• Time Management: Ability to prioritise tasks and manage multiple deadlines.
• Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
• Commitment to learning and development and reflective practise.

Desirable

• Good understanding of the capabilities and potential of 365
• Advanced AI skills

Additional Requirements

• As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
• Should you be successful in this role this job description will not form part of your terms and conditions.

Harris Hill is delighted to be working with an international animal protection charity in their search for an Operations Officer.

Location: Remote (UK-based, with monthly travel to London at own cost)
Salary: £25,000 – £28,000, depending on experience

This is a varied and fast-paced position covering administration, finance, data management, supporter services, recruitment support, and event coordination. As the first point of contact for many supporters and stakeholders, you will deliver outstanding service while supporting colleagues across the organisation.

Key responsibilities include:

• Acting as a culture ambassador, supporting team communication and process improvements.
• Providing supporter and donor care via phone, email, post, and social media.
• Processing expenses, supplier payments, and supporting financial reporting.
• Coordinating recruitment administration, inductions, and onboarding/offboarding.
• Supporting team events, trainings, and external supporter activities.
• Managing databases, ensuring accurate records and GDPR compliance.
• Overseeing logistics, stock, and campaign materials.

We are looking for someone who is:

• Proactive, solutions-focused, and able to balance multiple projects.
• Calm, professional, and detail-oriented, with excellent communication skills.
• Experienced in administration, operations, or project management (minimum 1 year).
• Confident in managing competing priorities in a fast-paced environment.
• Tech-savvy, adaptable, and eager to continuously improve processes.

This role is an exciting opportunity for a highly organised, detail-oriented professional to join a dedicated team working to protect animals worldwide. The successful candidate will play a key role in ensuring smooth internal operations and excellent supporter care.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you passionate about empowering  entrepreneurs facing social or economic inequalities  to grow thriving social impact businesses — and looking for a role where no two days are the same?

As our Programme & Hub Coordinator, you’ll be at the heart of Seeds Hub, combining programme delivery, community building, and hub management to create an inspiring space where entrepreneurs can flourish.

In this role, you will:

• Coordinate and deliver programmes that empower entrepreneurs experiencing social or economic inequalities
• Host workshops, peer-to-peer sessions, and community events.
• Welcome and support participants, partners, and visitors as the first point of contact.
• Manage hub operations — from bookings and invoicing to facilities and volunteers.
• Create a safe, inclusive, and inspiring environment for our community.

About You

You’ll thrive in this role if you are:

• Organised and proactive – confident managing multiple priorities.
• People-focused and approachable – comfortable engaging with entrepreneurs, community members, and external partners.
• Passionate about social impact – driven to amplify  the voices of those experiencing social or economic inequalities in enterprise.
• A strong communicator – able to coordinate activities, workshops, and events with ease.

About Seeds

At Seeds Hub, you’ll join a community dedicated to businesses that create positive change. Based in Wembley, we provide workspace, training, and mentoring to entrepreneurs experiencing social or economic inequalities,who often face barriers to networks and funding. Our diverse hub is home to enterprises working across sustainability, cultural heritage, the arts,community development, and more

About the Diocese

The Diocese of Westminster is the Catholic Diocese covering most of London north of the Thames and Hertfordshire. We support a wide network of parishes, schools, and charitable services, working to promote the values of the Gospel in all areas of life.

Our work is underpinned by the core values of Competence, Reliability, Honesty, Perseverance, and Love. These values guide everything we do and how we work with each other and those we serve.

Why Join the Diocese?

When you join us, you don’t just take on a role — you become part of a mission, helping entrepreneurs bring their ideas to life and shaping a hub that supports social impact businesses at every stage of their journey

What we offer you

In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but is not limited to:

• 23 days annual leave + bank holidays (pro rata for part time employees)
• Vouchers for free eye tests and £50 towards the cost of glasses
• Reward Gateway scheme offering discounts on a wide range of products and services
• Pension scheme for eligible employees – 5% paid by the employer
• Salary exchange (salary sacrifice) for pension
• Cycle to work scheme
• Enhanced maternity, paternity and adoption pay
• Employee Assistance Programme