Administrator jobs in stockport, greater manchester
As Chief Executive, you will lead the staff team, be responsible for providing overall strategic direction, coordination and management of all CAP programmes. Partnership building is a key role to maximise our impact.
Church Action on Poverty is a medium sized social justice charity, with a vision for the UK to become a country where everyone can flourish free from poverty. We are an ecumenical organisation with a Christian ethos and roots in the churches who remain key partners for us. We support programmes across the UK improving the lives of people in poverty and create opportunities for those with lived experience to voice their concerns with the aim of educating the public to raise awareness and understanding in line with our charitable objectives.
Currently, our programmes are structured on the principles of dignity, agency and power. They comprise: supporting a network of 130 food pantries with a membership of over 50,000; enabling people with lived experience of poverty to speak truth to power and supporting churches to explore what it means to be a ‘church on the margins’ as well as playing a leading role in high profile national campaigns.
It is anticipated that the role will be varied and flexible, but will include:
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Assisting the CAP Council of Management in the development and implementation of the organisation's programmes, campaigns, partnership building and public affairs work.
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Managing CAP's staff and resources in line with the organisation's agreed policies and priorities, and core values of collaboration, participation and empowerment.
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Fundraising and organisational strategy to achieve our aims.
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Ensuring that people with lived experience of poverty are actively involved in all aspects of CAP's work.
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Leading and line managing the Senior Leadership and Management Team.
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Working with the whole staff team to develop and implement strategies that build dignity, agency and power to end poverty.
Key responsibilities
1. Supporting CAP's Council of Management in its governance function
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Maintaining regular contact with the CAP Chairperson and Officer Group.
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Providing regular written reports to CAP's Council of Management and attending all meetings of the CAP Council of Management and Officers Group.
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Agreeing and implementing an annual planning cycle with the Council of Management, in line with CAP’s strategic values and vision.
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Working with the chair and officers to ensure good governance of the organisation.
2. Ensuring the effective management of CAP's staff team by:
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Providing day-to-day management and support for the Senior Management and Leadership Team.
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Holding oversight of the policies and procedures of the organisation and ensuring that they are up to date and fit for purpose
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Setting the culture of the organisation, with a focus on promoting collaborative working, learning and staff wellbeing.
3. Finance and fundraising
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Setting a clear, viable organisational and financial strategy and implement through
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Fundraising and relationship building to secure the resources needed for the programme work and campaigning.
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Formulating appropriate applications for programme funding.
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Providing resources for donors and churches to organise fundraising.
4. Programme Development
Leading the process of programme development within CAP in order to:
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Promote new approaches to combating poverty, which build the dignity, agency and power of people and communities struggling against poverty.
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Ensure that programmes have clearly identified aims, objectives and methods and that projects are monitored and evaluated.
5. Partnership Building
Building partnerships and contribute to the shared leadership and development of a movement based on dignity, agency and power with people and struggling communities against poverty, by
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Working with a wide range of partners and people with lived experience, to connect and build networks of people and groups who are committed to challenging poverty.
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Ensuring that CAP works collaboratively, leading CAP's involvement in strategic coalitions, alliances and other movement building opportunities.
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Ensuring CAP’s work is informed by the insights of people with lived experience of poverty, as well as wider public policy, debate and research.
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Ensuring that CAP’s views are shared with government, politicians, churches and others, where possible, led by people with lived experience of poverty.
6. Membership and supporters
Working with CAP’s Communications and Supporter Relations manager to ensure the recruitment and retention of members, donors and supporters by ensuring that:
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CAP members are provided with regular mailings and appropriate support for local/national activity.
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Ensuring that requests from CAP members and others for information and support are dealt with appropriately.
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Overseeing resources for Challenge Poverty Week and Poverty Sunday
7. Public Profile
In collaboration with CAP's Council of Management and staff, ensuring that CAP maintains a high profile within both the church and secular media, including:
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Ensuring CAP contributes effectively to public and media debate, including mainstream secular and church media, TV, radio and new/social media etc.
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Prioritising opportunities for people with lived experience to act as spokespeople and the public face for CAP.
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Attending and speaking at appropriate conferences and events making sure that CAP is represented at key events.
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Representing CAP views to national, regional and local government.
8. Theological Development
Facilitating the development of theological and other resources which reflect
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the lived experience of people and communities struggling against poverty, biblical sources, personal faith and other theological writing.
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wider analysis of social, political and economic issues.
Accountability and relationships
The Chief Executive is accountable to the elected Council of Management. Regular contact is maintained with the Officers Group, and in particular the Chair.
The Chief Executive provides line management to the other members of the Senior Leadership and Management Team, and works closely with other members of the CAP staff team, and external partners.
Other details about employment
Duration: Permanent contract with six month probationary period.
Hours: 35 hours per week including occasional 'unsocial' hours, weekend working and overnight travelling for which Time Off in Lieu is provided.
Salary: Church Action on Poverty Salary Band L, starting at scale point 43 on the NJC scales (currently £52,805 pay award pending). Rising by increments after 3 years and every 2 years thereafter to point 46 (currently £56,073), paid monthly on the 14th day of each month.
Pension: Church Action on Poverty operates the Nest auto-enrolment pension scheme, and contributes a 10% employer contribution provided the staff member commits to making a 5% employee contribution.
Benefits: Simply Health Cash Plan, Working from Home allowance, Employee Assistance Programme, Cycle to Work Scheme, Staff Expenses Debits Cards, National Gym and Partner Discounts.
Holidays: 25 days’ annual leave pro rata (30 after five years’ service) plus statutory holidays. Office closure over New Year period on top of annual leave.
Location: Hybrid working on a flexible basis from home with some time each week in the Manchester office.
No CVs or other attachments please, only applications using our standard application form (available to download above) will be considered.
The client requests no contact from agencies or media sales.
About VODG
The Voluntary Organisations Disability Group (VODG) represents over 130 organisations within the voluntary sector whose work is focused on enabling disabled people of all ages to live the lives they choose. VODG believes that an ambitious, reliable and vibrant voluntary sector that works together is critical to achieving this aim.
VODG’s mission is focused on two key areas – enabling our members to be the best they can and improving the environment in which its members operate. VODG believes that our membership approach and operations should centre around the views of disabled people and be influenced by professional expertise.
Introduction to the role
Reporting to the Head of Membership and Operations, the Business Development and Partnership Manager will play a crucial role in driving sustainable growth and cultivating strategic partnerships that align with the organisation's core mission and values. This newly created position aims to strengthen our expansion efforts and help us adapt to the changing landscape of care and support for disabled people.
We are seeking a dynamic and results-oriented Business Development and Partnership Manager who will lead initiatives to identify, develop, and manage partnerships that can drive significant growth and enhance our market presence. This role will also focus on existing revenue streams and explore new areas for development and growth. The position requires exceptional relationship-building skills and a deep understanding of partnership management. It also requires a strategic approach that blends attention to detail and results-oriented delivery.
The ideal candidate will have strong communication skills to effectively engage with stakeholders at all levels, along with a proven track record of successful partnership management and revenue growth. As we continue with our growth plans, this role will be essential in advancing our organisational goals and objectives while fostering an environment both internally and externally that draws in expertise and insight from beyond our membership.
Purpose of role
The role will:
· Formulate and nurture strategic partnerships with corporate partners and non-profit organisations.
· Enhance the visibility and reputation of VODG among key stakeholders.
· Identify and pursue new business opportunities aligning with VODG’s mission and vision.
· Manage relationships with a diverse range of stakeholders.
· Foster collaboration and create synergetic relationships for mutual benefits.
· Assess partnership effectiveness through detailed metrics and feedback.
· Negotiate corporate partnerships and secure commercial sponsorships.
· Build long-term relationships that promote shared goals and lead to the development of new business opportunities.
· Focus on exploring new areas for development and growth.
· Support internal colleagues, as necessary, on partnership grants and awards.
· Coordinate with colleagues for alignment of activities with organisational goals.
Specific responsibilities and duties
Business Development Strategy and Implementation
· Develop and implement comprehensive business development strategies to identify and secure partnership opportunities.
· Identify and explore innovative areas for development and growth.
· Set clear goals and objectives to measure the success of business development efforts. Analyse market trends and the competitive landscape to inform partnership strategies.
Partnership Development and Relationship Management
· Identify and engage potential partners while building and maintaining strong relationships with existing stakeholders.
· Serve as the main point of contact for key partners, ensuring their needs are met and expectations exceeded.
Opportunity Identification and Market Research
· Identify and evaluate new business opportunities and partnerships that align with organisational goals, including new membership opportunities.
· Conduct market research to recognise trends, opportunities, and challenges in the sector, analysing competitor activities to inform strategies.
· Deliver on existing opportunities and identify new ones, including sponsorship activities for events, projects, programmes, work, events and conferences, and smaller strategic roundtables.
Negotiation and Contract Management
· Lead detailed negotiations for partnership agreements, ensuring favourable terms for both parties, and oversee contract management to ensure compliance and performance monitoring.
Collaboration and Project Management
· Work closely with internal colleagues to align partnership initiatives with business objectives, managing execution to ensure initiatives align with organisational priorities.
· Collaborate with internal teams to coordinate campaigns and promotional events effectively.
Performance Tracking and Financial Management
· Monitor and analyse partnership performance, using data to refine strategies and maximise impact. Prepare regular updates on business development activities and partnership outcomes.
· Prepare budgets and financial forecasts related to business development activities, monitoring and reporting on the financial performance of initiatives and partnerships.
Networking and Representation
· Represent the organisation at industry conferences, trade shows, and networking events to promote business development initiatives and cultivate a strong professional network for future partnerships.
·Engage in community outreach and represent the organisation in public forums to expand its network and promote its mission
Our vision is for an ambitious, trusted and vibrant voluntary sector that works together to enable disabled people to live the lives they choose.



The client requests no contact from agencies or media sales.
About This Job
Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Project Support Officer within Cadet Digital Services, you will play a vital role in ensuring the successful implementation and adoption of digital systems across the Cadet Forces.
Working closely with the Project Manager and key stakeholders, you will assist in the coordination, planning, and execution of digital initiatives, ensuring they align with operational needs. Your role will involve gathering and refining user requirements, supporting system rollouts, and contributing to digital training programmes that equip personnel with the skills to effectively use our platforms.
You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.
If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.
Responsibilities
· Provide support and assistance to the Project Manager to ensure the successful implementation and operation of digital projects.
· Consult with employees and volunteers to gather, document, and refine requirements for projects, ensuring alignment with operational needs and objectives.
· Attend meetings, conferences, and stakeholder engagements as required to provide updates, gather feedback, and contribute to strategic discussions.
· Develop and maintain training materials, including manuals, eLearning modules, and instructional videos, ensuring they reflect the latest system updates and compliance requirements.
· Schedule and manage training sessions effectively to maximise participant engagement and learning outcomes.
· Deliver training sessions to a diverse audience nationwide using various methodologies such as in-person workshops, webinars, and self-paced online courses.
· Foster a knowledge-sharing community among users to encourage collaboration and problem-solving.
· Undertake any other tasks as required to support the digital projects team and training initiatives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.
Interviews will be held (virtually) during the week commencing 26th May 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Finance and Office Manager with a charity who inspires people living with HIV to live healthy and confident lives, on a permanent, full-time basis. As Finance and Office Manager you will manage all aspects of operational finances and budget controls, together with maintaining office processes.
Please note, there is hybrid working in place with this organisation and you will be required to be in the office 3 days per week.
As Finance and Office Manager, you will:
- Ensure the effective controls of all operational financial activities, including the adequate reporting and recording of all transactions
- Complete all payroll and pension administration
- Lead on all aspects of team budget management and reporting, producing quarterly Management Accounts
- Work with the Senior Leadership Team and Board on financial planning and forecasting
- Manage and control key systems and processes linked to finance and facilities
The successful applicant will:
- Have significant demonstrable experience in finance within the charity sector, in a similar role
- Be part or fully qualified (ACA, ACCA, CIMA etc) or qualified by experience
- Have demonstrable financial management experience
- Have extensive experience in preparation of financial records and information for audit
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris hill is seeking a Partnership and Philanthropy Officer for up to 6 months, 22.5hpw, to support a charity in Bath, although ideally hybrid, will consider remote based.
The role is to be payrolled via the agency however, they are also considering freelancer who would like to bill them directly. The pay rate is £15.77ph plus holiday pay, or £20.86ph freelance.
Duties:
To work with our Senior Philanthropy Specialist, Database Manager and Supporter Engagement Team to identify new potential major donors from our database
To support in organising cultivation events for P&P Team audiences both in-person and online
To help prepare written updates and reports for our stakeholders
To undertake research on individuals, corporates, trusts and foundations
Undertake any other reasonable tasks as requested by managers.
Experience and skills
Strong interpersonal skills
Strong research skills
Ability to prioritise own workload to meet targets and deadlines
Excellent organisation and administrative skills, with high standards of accuracy and attention to detail.
Ability to work with and understand data.
Excellent time-management skills.
IT proficiency to a self-supporting standard in Microsoft Office applications (MS 365, MS Dynamics).
Knowledge
Effective use of research to find suitable funding opportunities
Appreciation of the use of technology and automation to support fundraising.
Personal Attributes
Team player happy to support colleagues across the team.
A confident individual, who is able to prioritise their work and is target driven and solution focused.
Self-motivated and able to work effectively remotely.
Resilience, determination, enthusiasm and the ability to cope well under pressure.
Desirable
Previous fundraising experience in Philanthropy, Trusts and Foundations, and / or Corporate.
If you would like to find out more about this amazing role, please apply for further information.
· To provide time-limited counselling/therapy for women with a wide range of
presenting complex issues
· Provide assessment and counselling/therapy to clients. This work may be face to face,
telephone, group, or online.
· To deliver a range of one-to-one or group interventions.
· To promote the service, and where necessary to generate referrals.
Please see attached role description and person specification for full details
The client requests no contact from agencies or media sales.
IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy.
This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services.
You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year.
If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you.
To apply
- Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
- Visit our website to download an application form
- Submit your completed application form via our website
Please note that we do not accept CVs as applications.
Closing date for applications: 9am on Monday 12 May 2025
First-round interviews: 21 or 22 May in central Birmingham
The client requests no contact from agencies or media sales.
This is an opportunity to take on a new leadership position in a unique educational charity. As part of our succession planning, Number Champions is recruiting a CEO to take on all management of the charity and to help the board define and deliver its strategy. This will be our most senior staff position.
Background - Number Champions
We train volunteers to use games and other creative activities in primary schools in one-to-one sessions with children to help them gain confidence and skills in maths. This support helps put children on track to achieve their full potential in a world where numeracy is a vital building block. Over half the children we support are from disadvantaged backgrounds, which is where the need is greatest.
Founded in 2018, we have already helped over 1,500 children. We now have 115 volunteers running weekly sessions. This year they are helping 334 children in 38 partner schools across London, and we plan to continue to grow organically every year to support more children.
Our vision is not just that we grow in scale, but that through our example other organisations copy our model, and that eventually all primary school children will have access to volunteer support in maths.
CEO role
The CEO will be a new permanent role, reporting to our founder Chair and to the board of trustees. You will take on all aspects of managing our award-winning charity and drive the board process of setting and delivering strategy. This will include financial management of the charity and involvement in fundraising. This is in the context of our succession plan, whereby our Chair will hand over the executive responsibilities which he currently exercises on a pro bono basis. This is to allow us to recruit a new Chair within two years.
You will line manage the Head of Operations - our current senior employee, who manages our other two staff. The role will be part time for the equivalent of 3 days a week.
Location
You will work mainly remotely, although you will be expected to attend periodic meetings in London. We therefore require candidates to live within commuting distance of Central London, giving maximum flexibility for both the employee and the charity.
Person specification
Candidates must be able to show previous success as a member of the Senior Leadership Team of a charity. You should be a collaborative worker able to build productive working relationships with people throughout the charity and beyond. As continuing our growth is a strategic goal, we need you to have experience in marketing.
We have a high-performing staff team, and a key requirement is that you are able to continue to develop the team. You therefore need the interpersonal skills to keep the existing staff motivated, productive, and appreciated. You will also require the confidence to implement changes you identify as important. As you will take over all the executive responsibilities of the charity’s founder Chair, you will also need the sensitivity to navigate any resultant issues.
The full role and person specification is attached to this advertisement.
If you believe you are a good candidate but you do not meet the exact requirements we have set, please do apply explaining why you are well qualified.
Potential
There is huge potential for you to develop the charity to support many more children while maintaining or improving quality of delivery. You will also have the opportunity to identify and achieve additional strategic goals.
In parallel, you will be able to progress your own career in an organisation with a positive culture, whose trustees, staff, and volunteers are passionate about improving children’s educational and life chances.
We hope that you will be motivated to apply to our role.
Please send your CV plus a covering letter explaining why our role is right for you and you are the right candidate for it.
We support primary school children in numeracy to help them achieve their educational and life potential.
The client requests no contact from agencies or media sales.
We are looking for a Highly experienced leader and senior practitioner who is flexible and interested in carrying out a diverse and rewarding role overseeing and leading on Safeguarding responsibilities and good practice and Customer Experience. You will work proactively with the Executive and senior management team in order to ensure excellent duty of care for Safeguarding and in promoting an open and learning culture. You will work to uphold Duty of Candour principles. Creative Support works with over 6,000 service users across over 650 sites throughout England with 80 CQC registered locations. We have an excellent reputation on which to build.
The Head of Safeguarding and Customer Experience will continue and develop the successful corporate senior level oversight of safeguarding and oversee our Serious Incident Register and procedure to Board level. Additional to this through the delivery of excellent customer experience the post holder will be ambitious for the lives of the people we support and will ensure people are safe and well supported, the role will innovate and advocate for the voice of service user to be heard and their preferences for support respected and delivered.
Some key skills required for the roles are to be informed, calm, responsible, insightful, exceptional report writing skills, leadership skills, Teamwork, reflective practice, professionally curious, excellent interagency skills and values led.
The Head of Safeguarding and Customer Experience will oversee two small teams and be part of the Quality senior leadership team. You will be digitally literate, have excellent report writing and presentation skills and contribute to excellent social care governance processes with other senior colleagues and the executive team.
The post holder will be primarily based at our head office in Stockport, work pattern will be agreed based on the needs of the role. You will work in conjunction proactively with the senior management team in order to ensure excellent duty of care is delivered.
The post holder will also be expected to deliver local skills based training sessions and coaching in order to improve management skills in managing and preventing safeguarding. Skills based work will include maintaining open and learning cultures, Duty of candour approaches and providing excellent customer experience.
Full training, supervision and support will be provided alongside excellent employment benefits.
Vacancy Reference Number: 84056
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an opportunity available for a Part Time Cook to join the team at Kingshill Court, you will be based in Wigan, Greater Manchester WN6 0AR and will also cover two of our other services, Ashwood Court Residential and Ashwood Court Supportive Pathways (Lowton, Cheshire WA3 2RB).
Please click here for further details about Kingshill Court, click here for further details about Ashwood Court Residential and click here for further details about Ashwood Court Supportive Pathways.
Salary: £12.60 hourly
Hours: 25 weekly
At Making Space we are a team that are driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community.
Our values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready are at the core of everything we do.
Our focus on Kind Hearts is about generously building empathy and connection to create a sense of belonging. We believe that every person deserves to feel like they are a valued and respected.
Tailor making is about nurturing unique relationships to make every day count. We understand that every person’s needs circumstances are different, so we strive to provide customised support and assistance to ensure all those in our care are able to live their best lives.
Dreaming Big is about harnessing imagination to generate confidence in ourselves and others to take the first step. We believe that anything is possible when we set our minds to it and we are 100% dedicated to helping others believe in themselves too.
Having Courage is about committing bravely to working in ways that take us to new places. We believe that our team at Making Space really do make a real change to those we serve and we must be willing to take risks and be bold in our decision making.
Being ready is about responding to whatever comes our way by moving forward together. We know too well that life can be unpredictable but by working together and being prepared we can overcome any obstacles.
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
Responsibilities
As a culinary maestro, you'll be responsible for ensuring that our residents' taste buds are delighted with every bite! You'll be the conductor of the kitchen, organising and controlling the efficient production of quality freshly prepared food, all while meeting individual dietary requirements and staying within agreed budgets.
With your keen eye for detail, you'll review menus regularly with residents, ensuring their feedback is taken on board to create mouth-watering dishes. Not only will you have a knack for cooking, but you'll also be a cleanliness and hygiene champion, making sure everything is in line with legislation and organisation procedures.
We're looking for someone with previous kitchen/catering experience to bring their creativity and culinary expertise to our team.
Additional information can be found in the full Job Description here.
Qualifications
We are happy to work with you to help you become a skilled worker however previous busy kitchen experience is essential for this role and you must have food and hygiene skills.
It’s important to note that you do not need prior industry experience or any specific qualifications to be considered for this role. On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.
We are seeking individuals who can showcase that their personal values align ours here at Making Space.
Benefits
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Wagestream – Access up to 30% of your wages as you earn,
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Up to 28 days holidays per year including bank holidays (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer.
We can only accept applications from those who are legally entitled to live and work within the United Kingdom.
The client requests no contact from agencies or media sales.
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
Job Description
The Senior Service Manager (SSM) provides strategic oversight of Redthread Services (currently working with 9 hospitals in London and Birmingham) providing line management to ensure high quality delivery that improves outcomes for children and young people and be successful in seeking opportunities for further growth. The SSM will work with the YPF SMT and will take a lead role in implementing our YPF strategy in this area, including taking and making opportunities to grow our services, and supporting new service implementation as need requires.
The role can be home based, but time spent in each of the services alongside travel across the UK will be required in order to support delivery and growth of services across the Hub. The ideal candidate will have experience of delivering and managing similar services and the right mix of leadership, passion and energy, and an innovative nature. A proven track record in engaging with positive relationships with commissioners and securing new business is essential. The role will involve promoting, connecting and building services in order to impact the lives of vulnerable young people with complex needs.
Duties and accountabilities are split into two core areas, management and development of Redthread service delivery, including direct management and coordination ensuring high performance that improves outcomes for children and young peopleand supporting implementation of the YPF growth strategy
- Line management of service managers and operational oversight of service contracts.
- Supporting the implementation of the YPF strategy, including making opportunities for organic and new growth. Work with Business Development and other business partners and engage Commissioners and other funders to develop our delivery models and to bid for services (organic growth and nationally).
- Supporting the implementation of the Clinical Governance policy and responsible for ensuring relevant services adhere to this guidance.
- Contribute to national stakeholder engagement plans and local, geographical influencer plans to promote our hospital based youth work offer and support growth.
- Ensure that staff and volunteers within services are engaged with Redthread’s vision and strategic plan, are motivated and understand their role and contribution to the wider organisation.
- Provide robust management and accountability for service budgets and in building budgets for new services working closely with Redthread’s finance business partner.
- Monitor and ensure that contractual commitments are met and that service performance is maximised; acting promptly to respond to and resolve performance and compliance issues. A core component of the role will be to ensure the confidence of our Commissioners including by assuring the quality of delivery, through Brilliant Basics audit, review, observation and ongoing service development.
- Ensure the provision of high quality reports for Redthread, commissioners and other strategic groups on the work of the services with clear evidence of quantitative and qualitative outputs – particularly signing off service commissioner reports / performance prior to external distribution.
- Ensure that services operate effective multi-agency working processes, such as referral, assessment and review and to ensure a high quality standard of lead professional, meeting chairpersonship and co-ordination from workers.
- Promote and support the participation of service users so that they are appropriately informed, consulted and involved in their own plans and the design and delivery of services.
- Be responsible for ensuring that all service activity is safe for all involved, to include adherence to Redthread’s health and safety policies including safeguarding, accidents, incident and injury reporting, fire safety and risk assessment. Review audit activity within services and work to ensure a consistent approach across services.
- Undertake other duties as required to ensure the effective delivery of the services.
Qualifications
Professional qualification in a relevant discipline such as youth, community or management or demonstrable equivalent experience.
KNOWLEDGE
Knowledge and understanding of relevant current issues and research (including emerging trends youth violence work and associated areas of risk)
EXPERIENCE
- A proven track record of developing and managing projects in the public, private or voluntary sectors.
- Extensive experience of working with young people (11 – 18 years) and their families, identified as vulnerable or as having complex needs preferably within a community setting.
- Demonstrable experience of staff management including recruitment, induction, supervision and support.
- Proven track record in scoping and developing new business activity, including engaging and developing positive relationships with commissioners.
- Experience of preparing bids e.g service model development, articulating delivery within tenders - for significant projects/services and participation in the business development process e.g. responding to tender questions etc
- Experience of working using own initiative to an agreed action plan and effectively monitoring service quality standards and performance.
- Commitment to young people’s participation
- Substantial experience of working in a multi-agency environment and the proven ability to develop effective working relationships with other professionals/organisations.
- Experience of managing services for young people and their families, and empowering them to make positive and informed choices in their lives.
- Experience of developing new contracts and development opportunities with commissioners and partners.
- Experience of project development
- Experience of training / public speaking to a wide range of audiences
SKILLS & ABILITIES
- Proven ability to lead and coach others in their professional development
- Demonstrated ability to manage and monitor budgets (up to the value of £1m p/a), working within organisational financial procedures.
- Ability to lead, motivate and oversee administrative processes.
- Excellent negotiation skills, and an ability to handle sensitive matters with tact and diplomacy.
- Demonstrated ability to incorporate and demonstrate an equal opportunities perspective in all areas of work
- Ability to achieve results and meet deadlines and to motivate and manage staff to do the same.
- Computer literacy including the use of Email, Word, Excel and PowerPoint.
- Strong organisational skills.
- Ability to build and establish effective working relationships at a range of levels, including with commissioners, funders and external influencers.
- Creative, flexible and able to work well with others in a team.
- Honest and reliable.
- Commitment to the organisation and also to their own personal and professional development.
- Commitment to enabling children/young people and their families to participate and achieve their full potential.
Additional information
Hours of work: Full time, 37 hours per week
Place of Work: Home based with expectation of national travel*
Contract Type: Permanent
Level of screening: Enhanced DBS
*You will be required to work on a on-call basis (days, evenings, weekends, bank holidays) supporting on-call staff with risk assessments ad decision making.
Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You'll work closely with the founders and our amazing volunteer team to take responsibility for the day-to-day operations, and take the lead on process improvement across all operational functions.
Send less to landfill and more to a good cause
A Good Thing is a fast-growing circular economy app, making it easy for businesses to donate unwanted items to local charities. We have over 2,000 charities and 800 businesses using the platform, donating items ranging from bricks, branded umbrellas and envelopes to laptops, trainers and bamboo poles.
We are a volunteer-run, non-profit Community Interest Company (CIC) looking to hire an Operations Lead on a 6-month contract with a view to becoming our first permanent, employed member of staff.
A unique opportunity – about the role
This is a very expansive role, requiring a highly capable, dynamic, organised and self-motivated individual.
As part of this role, you will:
Manage day-to-day app activity
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Review and manage business ‘offers’ and charity ‘needs’
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Provide the first response to inbound enquiries and support questions
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Verify eligibility of new charity sign-ups
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Process premium business account purchases and renewals
Support regional volunteer teams
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Onboard and train new volunteers
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Coordinate volunteer activity across the regional teams
Support ad-hoc projects, for example:
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Assist with the introduction and adoption of new app features
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Coordinate in-person events and conferences
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Conduct research for growth and partnership initiatives
Lead operational maturity and process improvement
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Identify opportunities for automation and self-service to enable us to scale efficiently
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Identify and implement ways to scale volunteer activity
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Own the reporting of KPIs (e.g. app activity)
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Develop and maintain policies for business regulations and compliance
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Establish basic employment/HR processes (for you to become employee #1)
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Assist with and simplify bookkeeping and financial reporting
About you – who we're looking for
This is a broad and varied role of critical importance to the smooth and effective running of the charity.
Your experience:
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Entrepreneurial (ownership and development of an idea)
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Project management (formal or informal)
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Business operations (finance, HR, regulatory)
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Communications and teamwork
Your skills:
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Excellent organisation and planning skills, comfortable managing multiple competing priorities.
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Excellent digital skills, comfortable with learning new technologies.
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Excellent communicator, presenting complex information clearly in verbal and written form.
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Critical thinker, able to identify improvements to the way we work.
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Self-starter and a fast-learner.
Technology is at the heart of what we do and how we do it. You will be expected to quickly learn new technologies and drive new ways of using technology to help our small team work efficiently.
Experience with the following applications is not required, but would be an advantage:
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Google Workspace (Mail, Chat, Docs)
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Zoom, Google Hangouts
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Stripe, Xero
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Google Looker / Big Query
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The A Good Thing app, naturally!
How we work
This is a part-time role, but in order to support daily activity on the app, we require someone who can be flexible and spread their working hours across a five-day week.
We are a *fully-remote* organisation, meeting regularly on video calls and using messaging (Google Chat) day-to-day. We love to get together for events when we can.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by building and nurturing relationships with churches, Christian organisations, and individuals. The role aims to raise awareness, prayer, and financial support for the persecuted church, fostering a network of engaged supporters and expanding the organisation’s outreach.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



The client requests no contact from agencies or media sales.
Head of Grants
Are you a visionary leader who can turn ideas into reality? Do you have the drive to manage complex projects, inspire teams and create lasting impact on a national scale? Do you love giving charities money? If so, we want to hear from you!
This is a remote working role offering part-time hours, on a permanent basis.
Position: Head of Grants
Location: Remote/London
Hours: Part-time (4 days per week)
Salary: £50,000 - £55,000 pro rata
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: 5pm 16th May 2025
About the Role
This role is key to shaping how the organisation maximises impact over the next 5 years, delivering on ambitions for the 2024-2029 Strategy. The aspiration is to help 10,000 young people at risk or experiencing homelessness, to reach their full potential.
By working with key players in the youth homelessness landscape, like-minded organisations, and embedding the voices and experiences of young people in this work, you will help maximise social impact and deliver £150m in social value by March 2029.
You will ensure the charity is the best possible grant funder in the field, thoughtful, diligent, transparent and efficient, as it works with the very best charities across the country deliver vital support to young people facing homelessness.
You will be in charge of grant programme design, development, and delivery in line with the new strategy. You will have the opportunity to work on new programmes and ideas, and to gather data and insight from this vital work (and other sources) that will help both future grant-making and our influencing work nationally.
About You
Whilst grant-making experience would be helpful, what truly matters is your ability to strategically lead and drive projects that deliver impact. You’ll be at the forefront of developing and delivering new programmes, ensuring they align with key targets while bringing innovative ideas to life.
This role is not just about achieving KPIs, it’s about leading teams to achieve results. You will have experience of delivering presentations, developing ideas and projects collaboratively, and using data-driven insights to shape future projects and influence decision-making at a regional or national level. Strong project management, monitoring, and evaluation skills are key in this role, as are those of team- and partnership- working.
If you are a senior leader looking for your next role, then we would love to hear from you.
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits
• Opportunities for flexible working
• Free annual Flu’ jabs and annual sight tests
• Cycle to Work Scheme (salary sacrifice)
• ½ day a month entitlement to volunteer for a charity of your choice, in work time
• Interest-free Annual Travel Card Loans
• A Professional Development Fund
• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
• An Employee Assistance Programme
• Private Health Insurance with Vitality (small employee contribution required).
You may have experience in other roles such as Grants, Impact, Grants and Impact, Head of Grants, Head of Impact, Head of Grants and Impact, Impact and Innovation, Director of Grants, Director of Impact, Director of Grants and Impact.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation